Program Manager
3 days ago
New York
Title: Sr. Program Manager Duration: 12+ Months (Possible conversion) Location: New York, NY 10166 (Hybrid) Hours: M-F, 8:00AM-5:00 PM (Flexible) Summary: As a Program Sr. Manager/Director, you will manage a team responsible for facilitating medium to large, complex, cross-functional projects and programs and the associated team. This role is specific to a critical transformation initiative for our digital marketing platform. We are seeking a Program Manager / Director to lead Project Arc, a highly visible, multiyear digital transformation program to modernize our global web ecosystem. This role will orchestrate the delivery of a new CMS/DXP powered website platform, beginning with the relaunch of xxxx, followed by the rolling revitalization of approximately 70 country websites across 40 languages. This role requires a hands-on delivery driver who deeply understands digital platforms, modern web ecosystems, agile delivery, and global rollout complexity—paired with the strategic judgment to guide decisions at enterprise scale. Key Responsibilities | What you'll do: Program & Delivery Leadership • Own the end-to-end execution of Project Arc, including scope, roadmap, milestones, dependencies, risks, and success metrics., • Establish and maintain a clear program operating rhythm, including agile cadences, dependency management, and cross-workstream coordination., • Lead delivery of the cbre.com relaunch, and a phased, rolling migration of country websites over the subsequent year., • Proactively identify risks and resolve issues related to global delivery, platform migration, SEO continuity, performance, and change adoption. Cross Functional Orchestration • Orchestrate collaboration across Digital Marketing, Technology, Agency Partners, Content, Product Marketing, Legal, Compliance, and Regional Teams., • Serve as the central execution partner between internal stakeholders and the external agencies, ensuring delivery quality, accountability, and momentum., • Balance enterprise standards with local market needs to enable scalable yet flexible global rollout. Platform, Data & Analytics Enablement • Drive program management for the rollout of a new CMS/DXP, ensuring alignment with long-term digital experience, scalability, and governance goals., • Lead efforts to revamp data connectivity and analytics, ensuring improved insight, measurement, and performance optimization across the web ecosystem., • Oversee content migration, SEO preservation, site performance optimization, and data continuity throughout the transformation. Executive Communication & Governance • Prepare and deliver quarterly executive level readouts, synthesizing progress, risks, decisions, and outcomes for senior leadership., • Establish strong program governance, decision frameworks, and escalation paths., • Track and report on KPIs tied to delivery health, digital performance, and business impact. Qualifications & Experience | What you'll need: Required • 15+ years of experience leading large scale digital, technology, or platform transformation programs, ideally in global enterprise environments., • Proven experience delivering complex website ecosystems, including CMS/DXP implementations and large-scale content migrations., • Deep understanding of digital marketing, web platforms, analytics, SEO, performance optimization, and modern mar tech ecosystems., • Strong experience working within agile or hybrid delivery models., • Demonstrated ability to manage external agencies and system integrators during execution., • Excellent executive communication and stakeholder management skills. Preferred • Experience in B2B, professional services, or global enterprise organizations., • Familiarity with operating across multiple regions, languages, and localization requirements., • Experience supporting data modernization and analytics enablement as part of a web transformation., • Program or agile certification (PMP, SAFe, PgMP, etc.) a plus.