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Job Description Classification: Full-time, Exempt Reports to: Shelter Director Location: Bronx, NY Status & Hours: Full-time, Mon-Fri 9 am to 5 pm. Hours may vary and include on-call responsibilities. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Hudson Bay is a brand-new, all-female shelter in the Bronx housing 200 women aged 55 and older. About The Role: We are seeking an experienced and progressive Director of Social Services for our new women's shelter. This position oversees the Clinical and Social Services functions to optimize the quality of care to residents in accordance with DHS regulatory and accreditation requirements. The ideal candidate will develop and supervise the Social Services team, consisting of Social Workers, Case Managers, Housing Specialists, and Peer Engagement Specialists. The DSS will be responsible for implementing best practices to meet the physical, emotional, and social needs of residents, ensuring their ability to gain and maintain housing stability, and will work closely with the Shelter Director to develop, implement, track, report, and evaluate measurable outcomes. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Hire, train, and supervise Social Workers, Case Managers, Housing Coordinators, and Peer Specialists to ensure timely completion of program goals, deliverables, and benchmarks., • Provide leadership through regular supervision, performance evaluations, disciplinary support as needed, and facilitation of staff and clinical meetings., • Attend all mandatory DHS trainings and meetings to maintain program compliance and best practices., • Ensure adherence to DHS, OTDA, and Lantern standards for client intake, assessments, service delivery, and documentation within required timeframes., • Support staff in developing individualized Independent Living Plans and Housing Plans that promote long-term stability and successful transitions to permanent housing., • Coordinate access to necessary medical, mental health, and substance use services, including referrals for psychiatric assessment, treatment, and community-based care., • Develop counseling approaches, programming, and referral resources that support residents in achieving harm reduction, wellness, and housing readiness goals., • Implement crisis prevention and intervention strategies to maintain a safe and secure shelter environment., • Provide follow-up on critical incidents, assist with safety planning, and ensure residents are connected to appropriate supports during times of crisis., • Maintain strong relationships with community partners and ensure the shelter upholds a Good Neighbor policy by connecting residents with daytime resources, supportive services, and constructive community-based activities., • Perform other duties as assigned. Required Education and Experience: • Master’s degree in Social Work (MSW), Mental Health Counseling (MHC), or Marriage and Family Therapy (MFT) from an accredited institution required; licensure (LMSW/LMHC/LMFT) must be obtained within one year of hire., • Minimum of 8 years of social service experience, including at least 2 years of supervisory experience within a DHS shelter or similar human services setting., • Experience using electronic case management systems and applying data to inform best practices and improve service delivery., • Proficiency in Microsoft Office (Excel required) and comfort working in databases such as CARES., • Strong knowledge of mental health, substance use, HIV/AIDS, and issues impacting individuals experiencing chronic homelessness preferred., • Ability to work effectively under pressure, respond to crisis situations, and maintain flexibility with scheduling as needed., • Excellent written and verbal communication skills, with strong organizational and problem-solving abilities. Work Environment: This job operates in a shelter site and works with the female population who experience mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description West Side Federation for Senior and Supportive Housing, Inc. Job Description: Supervisor of Medication Program Under the supervision of the Director of Social Services and in consultation with the Valley Lodge Assistant Program Director, provide a range of services related to the supervision of residents in self-administering their medications with the goal of enabling residents to live permanently at West 108th Street as safely and independently as possible. SUPERVISION: • Supervise the entire medication program at West 108th Street, including: assuring prescriptions, inventory, storage, record-keeping, assistance with administration, and compliance with all applicable regulations., • Perform regular quality assurance checks to maintain highest level of medication assistance., • Directly supervise medication staff:, • assure appropriate staffing at all times, including scheduling;, • assure proper training and continuing education;, • assure compliance with New York State Office of Mental Health (OMH) and Department of Health (DOH) regulations. RESIDENT MEDICATIONS: • Medication Storage: Assure that all medication is stored appropriately (in original labeled container, in accordance with safety requirements (refrigerated medications stored in refrigerator, oral medications stored separately from topical medications, controlled substances stored in double locked box, medication room always locked when not occupied by staff., • Medication Orders: Assure that no medication is dispensed without written orders from the prescribing practitioner., • Documentation of Medication Orders: Assure that the medication log accurately reflects the written orders of the resident’s prescribing practitioner(s), and that contents of pharmacy prepared blister packs accurately reflect the written orders of the resident’s prescribing practitioner(s). Assure that corrections to the medication log are made in ink, and that correction fluid or cover-labels are not used in the medication log., • Medication Administration: Assure that all medications are administered according to medication orders and in compliance with all DOH/OMH regulations. When assisting with medication administration, carefully watch each resident, assuring that: The right resident, is taking the right medication, in the right dose, at the right time, by the right route. Assure that no actual medications (eg: pills) are touched by staff, only containers (blister packs, bottles, and or tubes)., • Documentation of Medication Administration: Assure that all medication administration is documented by the individual assisting with administration and is in compliance with all applicable NYS DOH/OMH regulations. In the event of resident absence or resident refusal of medications, assure that this absence or refusal is documented in compliance with all applicable regulations., • Medication Supply: Assure that there is an adequate supply of medications on hand for each resident. Specifically, in the event less than 3-day supply of medication, order refill, send in new prescription, or refer problem immediately to the assigned case worker, Clinical Coordinator or Director of Social Services., • Medication Changes: Medication changes, either in writing or by phone are typically handled by the Medication Supervisor, with appropriate changes to medication log and pharmacy created changes to the packaging (eg: new blister packs). Staff will never change packaging by adding or subtracting medications to existing blister packs., • Discharge of Medication: assure proper disposal of unused, outdated medication including following protocols for the disposal of controlled substances in conformance with the New York State DOH Bureau of Narcotic Enforcement. SERVICES TO RESIDENTS • Assist residents in administration of medications as prescribed, in a supportive, professional and timely manner., • Coordinate all resident appointments and assure appropriate documentation of these appointments., • Assist residents as needed in activities of daily living, including: bathing, dressing, grooming, toileting, walking, eating and personal care OTHER • Work as a member of a team to establish and maintain high level of care and respect for and communication with residents, • Work cooperatively with other staff members, • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy., • Attend training sessions and conferences as required for enhancement of job skills, • Implement emergency procedures as necessary, • Submit all required reports in a complete and timely manner, • Assist with other duties as directed QUALIFICATIONS EXPECTED: • Preferred: At least 1 year experience assisting residents with self-administration of medications., • Preferred: At least 1 year working with dependent persons, preferred; persons who have experienced homelessness, persons living with serious mental illnesses, older persons., • At least 21 years of age., • Able to work in a multicultural and diverse environment, • Able to perform job responsibilities., • Able to speak, read, and write English (as required by DSS regulation 487.9.13) EMPLOYEE ACKNOWLEDGEMENT Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. 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Job Description West Side Federation For Senior and Supportive Housing, Inc. Job Description: Personal Care Aide Under the supervision of the on-site building staff, provide a range of services and supervision to residents with the goal of enabling residents to live as safely and independently as possible. The Personal Care Aide will: • Supervise the personal hygiene and physical well-being of the residents., • Assist residents as needed in activities of daily living, including: bathing, dressing, grooming, toileting, walking, and other personal care needs., • Monitor to assure that residents are eating meals regularly each day., • Assist residents in using the dining room, participating in activity programs, and joining in the life of the residence., • Escort residents to medical and other appointments as directed, including visiting residents who are in hospital., • Assist housekeeper/porter as assigned, including participating in dusting, moping/sweeping, garbage removal and recycling and laundry., • Travel for errands to stores, clinics, and offices as directed. Additionally, with regard to working within the Fleming House community and with other staff members, the Personal Care Aide will: • Work as a member of a team to establish and maintain high level of care and respect for the resident community., • Work cooperatively with other staff members., • Actively communicate any issues or concerns to his/her supervisor., • Report information about resident progress, needs, and problems with other staff., • Attend training sessions and conferences as required for enhancement of job skills., • Implement emergency procedures as necessary., • Submit all required reports in a complete and timely manner., • Assist with other duties as directed. QUALIFICATIONS EXPECTED: • High School Diploma or GED (must be able to verify); OR four (4) years of consistent and relevant experience in a similar role, • Preferred: Minimum of 1 year experience working with dependent persons, • At least 18 years of age., • Emotionally, mentally, and physically able to perform job responsibilities., • Able to speak, read, and write English (as required by DSS regulation 42323.9.13)