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Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As an early member of Charlie Health's Engineering Team, you will play a big part in building our applications from the ground up. We're looking for someone who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions, • Be an owner. Collaborate with product and design to iterate to top notch product solutions, • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work, • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods, • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • At least 4 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications, • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth Additional Information The total target base compensation for this role will be between $165,000-$235,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Continuing Care Coordinators help manage client-related communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. Specifically, they are responsible for some or all of the following: providing treatment updates to referring providers and planning discharge for clients in our care. 1. Treatment updates to referring providers For clients receiving care at Charlie Health, Continuing Care Coordinators may be responsible for providing consistent, high-quality treatment updates to referral sources. They may also help answer questions about their referred clients. A key aspect of this role is building trusting relationships with referral sources – Continuing Care Coordinators are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience. 2. Discharge planning For clients completing treatment at Charlie Health, Continuing Care Coordinators may be responsible for developing a discharge plan. The discharge plan is Charlie Health's opportunity to set the client and family up for success post-program. Continuing Care Coordinators ensure that each plan is comprehensive and clinically appropriate. Key activities include identifying appropriate aftercare resources and engaging with clients to facilitate a smooth transition. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Ensure a supportive, positive experience for clients and referral sources / external providers, • Work directly with clients, families, and referral sources to understand their needs and preferences, • Make accurate and timely referrals to aftercare resources for clients discharging from Charlie Health, • Use and maintain a nationwide provider database to identify appropriate referral options, • Make referrals using external provider's preferred communication channels, • Follow-up with clients and/or external providers to verify placement, • Communicates with referral providers about new referrals and ensures that the facility/provider has all necessary information to consider a referral; assists with ensuring that all receiving providers have all necessary clinical materials and information., • Documents case management contacts in progress notes, communicates with therapists/case managers and treatment team about contact and updates on the status of discharge planning, • Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities, • Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide, • Adhere to stated policies and procedures and achieve performance metrics goalsRequirements, • Bachelor's degree in health sciences, communications, psychology, social work, or related field, • Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach), • Strong interpersonal, relationship-building and listening skills, • Metrics- and results-oriented mindset, with experience working against concrete targets, • Excellent written and verbal communication skills, • Extreme organization and attention to detail, • Work authorized in the United States and native or bilingual English proficiency, • Ability to thrive in a fast-paced environment and learn quickly Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $52,500 and $60,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As an early member of Charlie Health's Engineering Team, you will play a big part in building our applications from the ground up. We're looking for someone who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions, • Be an owner. Collaborate with product and design to iterate to top notch product solutions, • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work, • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods, • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • At least 4 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications, • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth, • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $165,000-$235,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As an early member of Charlie Health's Engineering Team, you will play a big part in building our applications from the ground up. We're looking for someone who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Lead, mentor, and inspire a cross-functional team of software engineers, driving the design, development, and delivery of high-quality software solutions while fostering a culture of collaboration, innovation, and continuous improvement., • Leverage AI and Machine Learning to enhance client and clinician-facing tools, transforming them into an industry-leading platform that empowers clients to take ownership of their mental health journey while driving measurable clinical outcomes., • Be an owner. Collaborate with Product, Design, other stakeholders, and across Engineering to align and iterate to top notch product solutions, • Work on mission-critical features to engage potential clients and connect them with life-saving mental health care., • Own and evolve engineering processes at the team level to align with org-wide practices. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work., • At least 7 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications, • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth Additional Information The total target base compensation for this role will be between $185,000-$235,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Director of Growth Operations to oversee the day-to-day activities of our non-clinical and non-go-to-market teams at Charlie Health. This role will significantly impact both the supply and demand sides of our business and encompass a diverse array of responsibilities including capacity planning, gross margin optimization, utilization management, and enhancing overall operational efficiency. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission, thrive in a fast-paced environment, and have a passion for driving operational excellence, apply today. Responsibilities • Oversee and optimize the daily operations of operations and technical teams by developing and implementing scalable processes, systems, and strategies that enhance efficiency, productivity, and overall business performance, • Own capacity planning models to forecast staffing needs and productivity targets, • Analyze operational data and develop our supply chain to ensure optimal resource allocation and utilization, • Drive headcount efficiency improvements to drive key financial metrics, • Design and implement advanced workforce management systems to enhance employee productivity and satisfaction, including staffing models, utilization tracking, and performance analytics, • Lead cross-functional initiatives to streamline workflows and enhance organizational effectiveness, • Collaborate with business stakeholders to align operations with strategic objectives, • Leverage data visualization tools to provide executive-level reporting and data-driven insightsQualifications, • 4+ years of operating experience (e.g. chief of staff, business operations, or similar cross-functional role) with a proven track record of successfully managing diverse responsibilities and driving results across various business areas at a high-growth company, • 6 - 12 years of total experience, • Background in banking or consulting, • Demonstrated career progression within an organization, showcasing a strong track record of internal promotions and increased responsibilities, • Strategic thinker with strong analytical skills and the ability to execute tactically, • Highly proficient in Excel, • Proficient in data visualization and analytics tools such as Tableau, Power BI, or similar platforms, • Excellent written and verbal communication skills, • Process-driven mindset, constantly seeking ways to improve efficiency and effectiveness, • Ability to multi-task in a fast-paced environment with a sense of urgency, • Self-starter with a strong work ethic and proactive problem-solving approach, • Ability to work 4 days a week out of our New York City office Additional Information The total target base compensation for this role will be between $230,000 and $300,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total compensation range, including potential bonus, will be between $300,000 and $400,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As Director of Data & Analytics, you will lead our growing data function. You will oversee a high-performing Analytics Engineering team responsible for powering company-wide reporting, product analytics, and post-source data operations. In parallel, you will stand up and scale a new embedded data science and insights capability—placing analysts and data scientists in strategic cross-functional pods and departments to drive decision-making, experimentation, and long-term planning. You will own the vision, strategy, and execution for how data is collected, transformed, analyzed, and used to accelerate Charlie Health's impact. This role requires a strong technical foundation in modern data engineering and analytics, combined with the leadership skills to build trusted relationships, coach high-performing teams, and align stakeholders around a shared data strategy. You'll report to the VP of Care Strategy and Delivery and work closely with product, clinical, engineering, growth, and executive teams to ensure data is a foundational asset across the company. If you're energized by building from 0 to 1, passionate about enabling life-saving mental healthcare through data, and ready to lead a dynamic team at a mission-driven company, we encourage you to apply. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Set the vision and strategy for data at Charlie Health, spanning analytics engineering, data science, and embedded insights., • Build and lead a centralized data science and insights function, embedding analysts and data scientists across product pods and business units to drive strategic decisions., • Oversee post-source data operations, including ELT pipelines, data modeling, governance, and reporting using tools like Snowflake, dbt, Dagster, and Tableau., • Own company-wide KPI reporting and analytics, ensuring data is timely, accurate, and actionable across all departments., • Guide prioritization, roadmap development, and structured execution across the data function to ensure on-time delivery and measurable impact., • Act as a key cross-functional partner to Product, Engineering, Clinical, and Growth teams, aligning data efforts with company goals., • Coach and grow a multidisciplinary team, fostering a culture of excellence, accountability, and continuous improvement., • Establish processes and standards for experimentation, insights delivery, and scalable decision support. Requirements • 8+ years of experience in data-related roles, including at least 3 years in people management; prior experience managing both data engineers and data scientists strongly preferred., • Proven success leading high-functioning teams responsible for analytics engineering, data pipelines, and reporting systems., • Strong technical background in ELT pipelines (SQL, dbt, Python), OLAP databases (e.g. Snowflake), and BI tools (e.g. Tableau, Hex)., • Experience launching or scaling embedded analytics or data science teams within a product or healthcare technology organization., • Deep understanding of data modeling, testing, governance, and self-service principles., • Skilled at navigating ambiguity, breaking down complex problems, and driving toward simple, scalable solutions., • Exceptional communicator and cross-functional partner, with experience aligning technical and non-technical stakeholders., • Passion for mission-driven work, and a desire to apply your skills to improve mental health outcomes., • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $250,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Engineering Manager leads the Clinical Core team and owns the core clinical workflows, including AI documentation tools, used by our care teams every day. This team is at the heart of how Charlie Health delivers care, meaning your work will directly shape the experience of thousands of clients and clinicians. The role combines delivery, process, and talent management with technical decision-making, balancing the reliability of our systems with building new features that enable the best possible care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Lead and manage the Clinical Core engineering team, driving delivery and continuous improvement of team processes, • Own and ensure reliability of core clinical workflows, including AI-powered documentation assistance used by care teams, • Partner with Product to define priorities and deliver new features that enable the highest quality of care, • Provide technical leadership, making key architectural and implementation decisions, • Develop, coach, and support the growth of engineers on the team, • Attract and retain top engineering talent, building a high-performing and collaborative team, • Foster a culture of ownership, accountability, and collaboration, • 8+ years of professional experience developing user-facing web or mobile applications that deliver meaningful business value, • 2+ years of people management experience in software engineering, • Bachelor's degree in Computer Science, Computer Engineering, or related field, • Expertise and hands-on production experience with an application programming language, preferably Python, • Strong ability to manage ambiguity and break down complex problems into clear, iterative solutions, • Demonstrated experience owning meaningful scope within an application engineering team, including making or contributing to critical technical tradeoff decisions with cross-team impact, • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.The total target base compensation for this role will be between $200,000 and $248,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $220,000 and $273,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. # #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Engineering Manager leads the Clinical Core team and owns the core clinical workflows, including AI documentation tools, used by our care teams every day. This team is at the heart of how Charlie Health delivers care, meaning your work will directly shape the experience of thousands of clients and clinicians. The role combines delivery, process, and talent management with technical decision-making, balancing the reliability of our systems with building new features that enable the best possible care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Lead and manage the Clinical Core engineering team, driving delivery and continuous improvement of team processes, • Own and ensure reliability of core clinical workflows, including AI-powered documentation assistance used by care teams, • Partner with Product to define priorities and deliver new features that enable the highest quality of care, • Provide technical leadership, making key architectural and implementation decisions, • Develop, coach, and support the growth of engineers on the team, • Attract and retain top engineering talent, building a high-performing and collaborative team, • Foster a culture of ownership, accountability, and collaboration, • 8+ years of professional experience developing user-facing web or mobile applications that deliver meaningful business value, • 2+ years of people management experience in software engineering, • Bachelor's degree in Computer Science, Computer Engineering, or related field, • Expertise and hands-on production experience with an application programming language, preferably Python, • Strong ability to manage ambiguity and break down complex problems into clear, iterative solutions, • Demonstrated experience owning meaningful scope within an application engineering team, including making or contributing to critical technical tradeoff decisions with cross-team impact, • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $200,000 and $248,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $220,000 and $273,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Substance use disorders (SUD) remain one of the most urgent public health challenges, often intertwined with complex mental health needs. At Charlie Health, we've built a virtual care model designed to address this intersection head-on—providing integrated, evidence-based treatment that supports both recovery and mental wellness. Our SUD program is a critical and growing component of our care delivery model. As demand increases and we expand our reach, we're seeking a dedicated leader to drive the next phase of innovation, outcomes, and growth. The Head of Recovery Programming will oversee and evolve our SUD strategy—ensuring clinical excellence, financial performance, and continued differentiation in the market. In this role, you'll serve as the clinical and operational lead for our SUD offering: refining programming, supporting therapist success, advancing client outcomes, and strengthening our position as a premier provider of virtual SUD treatment. You'll be responsible for aligning the program with our broader organizational goals. We're a mission-driven team committed to transforming behavioral healthcare access and outcomes. If you're passionate about recovery, inspired by innovation, and ready to lead at scale, we'd love to hear from you. Responsibilities • Program Leadership & Strategic Growth, • Lead all commercial strategy efforts related to SUD programming., • Distinguish Charlie Health's SUD programming from other providers through strategic communications and external positioning., • Collaborate closely with the MAT (Medication Assisted Treatment) and Psychiatry teams to ensure seamless, integrated care., • Patient Experience, Data-Driven Oversight & Clinical Quality, • Maintain a real-time dashboard of all patients receiving SUD services; proactively identify risks and intervene to improve care., • Interact regularly with Charlie Health's data science team to leverage machine learning models that predict patient outcomes and clinical risk factors., • Use insights from predictive analytics to drive early interventions, clinical improvements, and enhanced patient retention., • Conduct patient interviews post-discharge to gather feedback and drive program improvements., • Carry a small caseload to stay closely connected to the patient and clinician experience., • Conduct case consultations when any SUD patient is struggling or at risk of poor outcomes., • Partner with Clinical Directors and Supervisors to ensure high-quality, consistent SUD care across all teams., • Curriculum and Clinical Training, • Review, edit, and continuously improve SUD group curriculum to ensure it is evidence-based, trauma-informed, and engaging., • Design and deliver a specialized training pathway for all clinicians working with SUD patients., • Attend treatment teams and group supervisions to provide ongoing training and guidance around SUD best practices., • KPI Management & Reporting, • Own and drive performance against SUD-specific KPIs including:, • Revenue growth from SUD program expansion, • Patient satisfaction (NPS and experience surveys), • Attendance rates and treatment completion rates, • Measurement-based care outcomes (e.g., PHQ-9, GAD-7, substance use indicators)Requirements, • Doctorate degree (PhD, PsyD, DSW) required., • Independent clinical licensure required (e.g., psychologist, LCSW, LMFT, LPC)., • 5+ years direct clinical experience treating substance use disorders., • 7-10+ years experience leading or designing SUD programs., • Expertise in evidence-based SUD treatment modalities (e.g., Motivational Interviewing, CBT for SUD, Contingency Management, Harm Reduction, MAT integration)., • Familiarity with machine learning, predictive analytics, and working collaboratively with data science teams preferred., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Strong familiarity with measurement-based care, patient engagement strategies, and clinical outcomes management., • Ability to work independently in a fast-paced, remote environment., • Passion for clinical excellence, innovation, and improving patient care at scale., • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce–in addition to EMR and survey software on a daily basis. Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Product Marketing Manager to lead high-impact initiatives and shape the narratives that define our programs and services. Reporting to the Director of Product Marketing, the Product Marketing Manager will own the development of positioning, messaging, and collateral that drive awareness, adoption, and engagement across key audiences—including referral partners, payers, clients, and families. This role will play a critical part in translating market insights into compelling stories, managing cross-functional launches, and ensuring our brand and products are represented with clarity and consistency. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the planning, development, and execution of integrated marketing campaigns and go-to-market initiatives, from strategy to post-launch measurement, ensuring alignment with company objectives and audience needs., • Partner cross-functionally with Outreach, Clinical, Partnerships, Product, and Commercial Strategy to identify market opportunities, gather insights, and translate them into compelling positioning, messaging, and collateral., • Develop and maintain clear, differentiated product and program narratives that articulate Charlie Health's unique value proposition to multiple audiences (referral partners, payers, clients, etc.)., • Build and operationalize a competitive intelligence program to analyze market dynamics, track competitor products and positioning, and generate insights that inform go-to-market strategy and positioning., • Collaborate with content & creative team members to create high-quality marketing assets—including sales enablement materials, decks, web content, videos, and case studies—that support growth and brand consistency., • Lead updates and optimizations of core program and partner web pages and web experiences, ensuring messaging clarity, conversion optimization, and audience engagement., • Manage timelines, workflows, and stakeholder communications for marketing launches, ensuring deliverables are on track and on brand., • Establish and maintain an organized repository of marketing assets and brand guidelines, ensuring easy access for cross-functional teams., • Oversee vendor relationships as needed (e.g. competitive intelligence, sales enablement, and more), including scoping, sourcing, and managing deliverables., • Monitor and report on the performance of marketing initiatives, leveraging data and insights to inform iteration and future planning.Qualifications, • Bachelor's degree in Marketing, Communications, Business, or related field, • 3-5 years of experience in product marketing, go-to-market strategy, or a related role, ideally in healthcare, SaaS, or other high-growth industries., • Demonstrated ability to translate complex products/services into compelling, audience-specific messaging., • Strong project and stakeholder management skills with a track record of delivering initiatives on time and at high quality., • Excellent written and verbal communication skills, with an ability to tailor messaging for different audiences., • Experience developing sales enablement materials and working closely with revenue-facing teams., • Proficiency with project management and collaboration tools (e.g., Asana, Monday, Jira, or similar)., • Data-driven mindset with the ability to measure marketing effectiveness and adapt strategies accordingly., • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Referral Relations Manager manages a team of Care Navigators. Together, the team is responsible for providing outbound referrals to other healthcare providers. These outbound referrals include clients who are not appropriate for admission into Charlie Health.The Referral Relations Manager will work closely with the Clinical Outreach and Partnerships teams to build awareness of other providers across the continuum of care, with the goal of driving placement accuracy, improving clinical outcomes,and supporting partner relationships. The Referral Relations Manager position is a highly metrics-driven role. The Manager is responsible for monitoring individual team member performance using dashboards and routine quality assurance checks. The Manager must coach team members accordingly, which includes recognizing / rewarding good performance, coaching those who are not performing, and taking disciplinary action when appropriate.Lastly, the Manager will have the opportunity to build a team and define a culture that is motivating and rewarding. If successful, this position is an opportunity to impact thousands of lives in a positive way. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Team Leadership:, • Lead and manage a team of Care Navigators, providing guidance, support, and mentorship., • Foster a collaborative and positive team culture to enhance overall productivity and job satisfaction., • Staffing, Training, and Performance Management:, • Partner with Senior Manager, Care Delivery to ensure adequate hiring of Care Navigators, serve as hiring manager for all Care Navigator hiring processes, • Oversee all new hire training including material creation and iteration, • Managing high-functioning Care Navigator team including coaching for up-leveling and poor performance management, • Client and Referral Source Support:, • Lead with the Care Navigator team to provide excellent customer support to clients and our Referral Sources, • Address any issues or concerns promptly to ensure a high level of client and therapist satisfaction., • Technology Integration:, • Work closely with the technology team to integrate new features and enhancements that improve the overall virtual therapy experience., • Troubleshoot technical issues and coordinate with the IT department for timely resolution., • Quality Assurance:, • Develop and implement quality assurance measures to ensure the delivery of high-quality virtual mental healthcare services., • Conduct regular audits of virtual sessions to identify and address any operational gaps., • Data Analysis and Reporting:, • Utilize data analytics to assess key performance indicators and make data-driven decisions for process improvement., • Generate regular reports on operational efficiency and team performance., • Compliance and Documentation:, • Stay abreast of industry regulations and ensure compliance with healthcare standards and guidelines., • Maintain accurate and up-to-date documentation of operational processes and protocols.Requirements, • Bachelor's degree, • Minimum 5 years experience, including 2+ years of management experience, • Experience translating business needs into actionable processes and technology enhancements, • Ability to work flexible hours to meet the needs of the team and clients., • Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce on a daily basis., • Exceptional communication, interpersonal,listening, and relationship-building skills, • Resourceful with a natural ability to structure and solve ambiguous business problems, • Proactive self-starter and natural multitasker with a willingness to "be scrappy", • Passion for mental health, • Work authorized in the United States and native or bilingual English proficiency The total target base compensation for this role will be between $80,000-$130,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $88,000-$138,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Our Specialist, Onboarding Compliance will be directly responsible for HR compliance work related to our clinical staff. Our clinical workforce is expanding quickly, and each new clinical hire requires a myriad of operational and compliance tasks to be completed prior to their first day of care. The Specialist, Onboarding Compliance will shepherd new hires through these tasks, ensuring that they're in-compliance prior to their first day of care. Clinical hires also have complex personnel files, given that they deliver care in multiple states and are reviewed regularly by state agencies. The Specialist, Onboarding Compliance will build the initial personnel file and work collaboratively with multiple departments to assure that files are complete and ready for inspection at any time. Ultimately, if you are excited about navigating and influencing complicated, operational processes related to onboarding compliance, this role may be for you. We're excited to bring on an execution-oriented, highly motivated individual that wants to apply their HR and compliance skills to complex problems and on a high-impact team. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manages personnel file activity from "cradle to grave" including assembling, maintaining, and deactivating files as required., • Assure that all regulatory requirements are met including:, • Complete background checks at hire and as required, including fingerprinting and state registry checks., • Job descriptions are accurate and present in each file, with all required signatures completed., • Assures all required new employee orientation is complete and documented, • Complete health screening/testing/immunizations are completed for employees per state and Joint Commission requirements, • Verification of required credentials, education, and experience for all new employees, • Documentation of all trainings required by external agencies, both at hire and ongoing, • Completion of initial and periodic competency assessments for all client facing staff, • Completion of periodic performance reviews for all staff, • Works seamlessly with recruiting, onboarding, leadership, regulatory and HR operations departments., • Conducts periodic audits of employee file data for timeliness and completeness., • Maintains strict confidentiality when managing sensitive employee and contractor information., • Escalates issues promptly and with diplomacy and discretion., • Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners.Requirements, • Ability to come onsite 4 days/week to the NYC-Office (Union Square)., • Bachelor's Degree required or equivalent in experience., • 1 year HR experience required., • HR experience in a healthcare setting is highly desirable., • Excellent verbal and written communication skills., • Ability to maintain strict confidentiality., • Detail-oriented., • Outside the box thinker; excellent at problem solving., • Microsoft Office proficiency., • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style. The total target base compensation for this role will be between $53,000 and $70,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the RoleWe are seeking a Lead Talent Acquisition to join our growing team! The Lead Talent Acquisition Specialist should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least two years of people management experience, overseeing a team of four or more recruiters.The Lead Talent Acquisition Specialist's primary focus is on clinical recruiting. To deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in managing a team of clinical recruiters and sourcing new clinical staff. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Oversee a team of 4-8 recruiters, using data to inform performance management, • Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data, • Coach direct reports to increase the productivity and performance of your team, • Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting, • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Conduct candidate screenings and schedule interviews as appropriate, • Partner with the leadership team and hiring managers to align on hiring targets, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • 5-8+ years of recruiting experience, • At least two years of people management experience, overseeing a team of four or more recruiters, • Experience in a high-volume, outbound-heavy recruiting environment, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize different types of social media platforms to source top talent, • Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is a pioneer in its approach to mental health treatment. In addition to providing superior Clinical care from the nation's most talented and passionate clinicians, Charlie Health offers unparallelled and effective holistic treatment via our groundbreaking Integrative care including Contemplative, Creative Arts, and Experiential Programming. We firmly believe that thriving, sustainable health is the result of treating the whole person - mind, body, and spirit - and our vIOP deeply embodies this philosophy. As such, we advocate for and provide inclusive, accessible, diverse, cosmopolitan healing approaches that transcend the conventional Western psychological model. Charlie Health's synergistic Clinical + Integrative treatment model affords cutting edge mental health care that proudly serves our amazing clients. Charlie Health is excited to expand its Contemplative Programming Department. Aligned with the growing bodies of research that evidence positive psychological transformation as a result of contemplative interventions and practices rooted in wisdom traditions, our Contemplative Practitioners support our clients in developing mindful awareness, cultivating wisdom, discovering purpose, living compassionately, and practicing self-inquiry. Some of our current therapeutic modalities include Yoga Therapy, Mindfulness Based Stress Reduction, Mindful Self Compassion, Breathwork, Philosophical Consultation, Transpersonal Psychology, Spiritual Coaching, Meditation, and Chaplaincy. Some of the modalities we are eager to include are Contemplative Psychotherapy, Contemplative Arts, Dreamwork, Depth Psychology and many more. Charlie Health is hiring a few exceptional Contemplative Practitioners to provide remote, telehealth services to our clients. We're eager to work with forward-thinking mental health and substance use professionals to enhance our programming and provide the best possible care to our clients. This is a contract / 1099 position that allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our facilitators are able to dedicate at minimum 9 permanent group hours per week to facilitate group sessions and build valuable connections with our clients. People know Charlie Health for our warm and empathetic team. While each individual facilitator has their own interests, expertise, and style, we require all team members to be well versed in a variety of therapeutic modalities. Our clients are struggling to cope with underlying mental health issues and benefit from facilitators that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, and are adept at self-care, ensuring they are prepared to give their best every day to address the rural mental health crisis. About You • Able to demonstrate expertise in your contemplative practices (e.g. Yoga Therapists (C-IAYT), Yoga Teachers (RYT), Mindfulness (MBSR), Mindful Self-Compassion (MSC), etc.) and feel confident integrating them into your treatment approach, • Confident and experienced in working with a wide range of ages, including children, teens, young adults, and adults, • Passionate about the benefits of group practices and skilled in conducting group sessions, • Ability to work effectively in a team, • Clinical experience and/or experience in mental health or behavioral health is required for this role. Please do not apply if you do not meet this qualification., • Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our clients, • Experience with a wide range of ages, including children, teens, young adults, and adults is required, • Experience with high acuity populations is required, • Must be certified in your contemplative practice (all disciplines are welcome to apply), and/or hold a Clinical license, • Minimum 3 years of teaching/facilitating experience in your contemplative field, • Master's degree in mental health or related field strongly preferred, • Availability between 9 and 40 hours per week, • The technical ability to run effective telehealth sessions, • Reliable WIFI connection when meeting with clients, • 1099 Position, part time with opportunity to grow into full time position, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and survey software on a daily basis, • Work authorized in the United States and native or bilingual English proficiency Benefits • Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is a pioneer in its approach to mental health treatment. In addition to providing superior Clinical care from the nation's most talented and passionate clinicians, Charlie Health offers unparalleled and effective holistic treatment via our groundbreaking Experiential Therapy Department, Contemplative Practices Department, and Creative Arts Department. We firmly believe that thriving, sustainable health is the result of treating the whole person - mind, body, and spirit - and our vIOP deeply embodies this philosophy. As such, we advocate for and provide inclusive, accessible, diverse, cosmopolitan healing approaches that transcend the conventional Western psychological model. Charlie Health's synergistic Clinical + Experiential + Contemplative + Creative treatment model affords cutting edge mental health care that proudly serves our amazing clients. Experiential Facilitators at Charlie Health support our clients through the use of various expressive tools, hands-on activities, and immersive experiences and believe that healing occurs in the experience itself. Through experience and action, we are able to connect with hard to reach feelings, learn healthy coping skills, and re-enact emotional experiences in order to have new and more adequate responses to situations. Charlie Health is excited to grow its Experiential Groups Department. Some of the modalities we want to incorporate into our psycho-education groups are: • Experiential Practice, • Adventure, Wilderness, Eco, and Nature-Based Practice, • Recreation Based Practice, • Psychodrama, • Sociometry, • Expressive Communications, • Play Practice, • Gestalt Theory Oriented Practices, • Poetry and Narrative Practice, • Emotional Freedom Techniques (EFT), • Internal Family Systems (IFS), • Accelerated Experiential Dynamic Psychotherapy (Requires AEDP Certification), • Somatic Experiencing This is a contract / 1099 position that allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our facilitators are able to dedicate at minimum 9 hours per week to facilitate group sessions and build valuable connections with our clients. People know Charlie Health for our warm and empathetic team. While each individual facilitator has their own interests, expertise, and style, we require all team members to be well versed in a variety of therapeutic modalities. Our clients are struggling to cope with underlying mental health issues and benefit from facilitators that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, and are adept at self-care, ensuring they are prepared to give their best every day to address the rural mental health crisis. This position reports to the Director of Experiential Programming. About You • Creative, innovative, interdisciplinary, and integrative in your approach to mental health care, • Able to demonstrate expertise in your experiential modality and feel confident integrating them into your treatment approach, • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group practices and skilled in conducting group sessions virtually, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must have availability weekday evenings in order to meet the schedules of our clientsResponsibilities, • Facilitate weekly group psycho-education via Telehealth, • Develop creative ways to conduct experiential group treatment virtually, • Assist with the creation of experiential therapy curriculum by submitting weekly group session plans, • Contribute to treatment team, group supervision, and curriculum planning meetings, • Ensure your clinical services are delivered in accordance with recognized best practices, • Continuously further your knowledge of a psychosocial functioning of groups, • Use thoughtful risk management, • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Complete documentation in a timely manner and be accurate and well-written., • Maintain and model professional ethics, including appropriate boundaries and confidentialityRequirements, • Licensed mental health professional preferred, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Master's degree in mental health or related field, • Experience and training in your experiential modality (all disciplines are welcome to apply) including, but not limited to: adventure, experiential, expressive therapy, creative therapy, recreation therapy, narrative therapy, play therapy, sociometry, or psychodrama, • Technical ability to run effective Telehealth sessions, • Reliable WiFi connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis, • Work authorized in the United States and native or bilingual English proficiency, • 1099 position, • At least 9 hours total availability needed a week, including availability at least 2 nights a week from 3-9pm MST Monday - ThursdayBenefits, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Compliance Manager will oversee compliance operations in the state(s) assigned. The ideal candidate will have experience in managing day to day compliance operations across several locations and multiple TJC accredited offices/facilities. The Compliance Manager will work closely with the Care Delivery Team, Clinical Team, and the Personnel Compliance Team to ensure ongoing compliance in relation to onboarding of employees, maintenance of employee personnel files and clinical documentation. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Travel Required Please note that this role will require on average about 2x travel per month to office locations across the U.S. Responsibilities • Ensure each office in assigned state(s) are operating within company policy, state licensing regulations and The Joint Commission Standards., • Ensure that all staff in assigned state(s) are onboarded within company policy, state licensing regulations and The Joint Commission Standards., • Ensuring employee files are current and in compliance., • Ensuring proper operating procedures are in place for compliance relating to employee onboarding and client admissions, clinical documentation, treatment, and discharge., • Maintain office space compliance for the assigned state(s), • Ensuring routine environment of care and safety requirements are in compliance., • Host and organize site visits/surveys/inspections; travel required., • Assist with completing post-survey written corrective actions plans for submission to surveying entities and monitor company progress on these plans., • Write individualized Policies and Procedures and associated crosswalks as needed., • Assist to ensure that ongoing regulatory and accreditation requirements such as internal inspections, written assessments, and emergency drills are completed on time., • Attending and actively participating in Quality Committee meetings and assure meetings are documented per requirements., • Licensing, Accreditation, and Growth to the state(s) assigned., • Obtain initial facility licenses for Mental Health and Substance Use Disorder Outpatient Treatment, • Ensure that a staff development plan that meets all local, state, and national requirements is in place for the assigned state(s), • Working with the Clinical Training Team to ensure that all staff training is completed and in compliance., • Assist to ensure all licensing requirements are being addressed/fulfilled., • Assist with all aspects of compliance program and coach team as to best policies and procedures., • Coordinate compliance training and investigate compliance issues as requested., • Work with Recruiting and Personnel Compliance to provide education on specific qualifications for positions that are required by regulatory agencies., • Assist with monitoring and documenting facility incidents, including post-incident analysis, including Root Cause Analysis for any Sentinel EventsRequirements, • Bachelor's degree in healthcare/ human services or equivalent career experience (Legal experience preferred), • 5 years of experience working in a behavioral healthcare or healthcare setting, • 2 years of experience managing a team of 3 or more reports, • TJC Behavioral Healthcare experience, • State regulatory inspection survey experience: Being the DRI for leading surveys and organizing survey preparation, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast paced, fluid environment The total target base compensation for this role will be between $84,000 and $108,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $84,000 and $118,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. The Provider Experience at Charlie Health: • Flexibility: Our virtual program allows our nurse practitioners the ability to work from home or wherever they are most comfortable., • Support: All of our nurse practitioners receive support from a full time Admissions and Assessment team so they can focus on what matters most–providing exceptional care to our clients., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. We allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health nurse practitioners participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest Given the exceptional growth of its business, Charlie Health is adding Nurse Practitioners to the team. The Nurse Practitioners will partner with the Medical Directors, Chief Medical Officer, and the medical team to assure the highest quality of patient care, including comprehensive evaluations, patient consultations, and ensuring compliance with medical and clinical policies and procedures. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Provides direct patient care for medication management, diagnostic evaluations and medical assessments, • Provides patient education regarding medications, risks, benefits and reasonable outcome expectations., • Works diligently with support staff to ensure proper patient communication and follow up, • Participates in treatment team meetings, • Assists Medical Directors with patient-facing tasks as needed, • Perform other duties as assigned by Medical Director, • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice, • Ability to support the Charlie Health team on a contract, part-time, or full-time basis; remote friendly, • Masters of Science in Nursing with a Psychiatric/Mental Health emphasis from an accredited program, • Must be licensed as a Psychiatric Mental Health Nurse Practitioner (PMHNP), • 3+ years experience working as a PMHNP; IOP, PHP, and/or IP experience is preferred, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Commitment to delivery of high-quality, cost-effective health care, • Ability to communicate and work proficiently with medical staff, patients, clinical support and administrative staff, • Proficiency in use of electronic health records To apply, please send a brief email that includes your background, licensure, and CV / resume. Our team will do its best to respond to all qualified applicants within five business days. Please do not call our public clinical admissions line in regards to this or any other job posting. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all clients. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $48,000 and $70,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $53,000 and $75,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Discharge Planners help manage client-related communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. Specifically, they are responsible for some or all of the following: providing treatment updates to referring providers and planning discharge for clients in our care. 1. Treatment updates to referring providers For clients receiving care at Charlie Health, Discharge Planners may be responsible for providing consistent, high-quality treatment updates to referral sources. They may also help answer questions about their referred clients. A key aspect of this role is building trusting relationships with referral sources – Discharge Planners are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience. 2. Discharge planning For clients completing treatment at Charlie Health, Discharge Planners may be responsible for developing a discharge plan. The discharge plan is Charlie Health's opportunity to set the client and family up for success post-program. Discharge Planners ensure that each plan is comprehensive and clinically appropriate. Key activities include identifying appropriate aftercare resources and engaging with clients to facilitate a smooth transition. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Ensure a supportive, positive experience for clients and referral sources / external providers, • Work directly with clients, families, and referral sources to understand their needs and preferences, • Make accurate and timely referrals to aftercare resources for clients discharging from Charlie Health, • Use and maintain a nationwide provider database to identify appropriate referral options, • Make referrals using external provider's preferred communication channels, • Follow-up with clients and/or external providers to verify placement, • Communicates with referral providers about new referrals and ensures that the facility/provider has all necessary information to consider a referral; assists with ensuring that all receiving providers have all necessary clinical materials and information., • Documents case management contacts in progress notes, communicates with therapists/case managers and treatment team about contact and updates on the status of discharge planning, • Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities, • Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide, • Adhere to stated policies and procedures and achieve performance metrics goalsRequirements, • Bachelor's degree in health sciences, communications, psychology, social work, or related field, • Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach), • Strong interpersonal, relationship-building and listening skills, • Metrics- and results-oriented mindset, with experience working against concrete targets, • Excellent written and verbal communication skills, • Extreme organization and attention to detail, • Work authorized in the United States and native or bilingual English proficiency, • Ability to thrive in a fast-paced environment and learn quickly Additional Information The expected base pay for this role will be between $52,500 and $60,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the RoleWe are seeking a Lead Recruiter to join our growing Behavioral Health Operations (BH Ops) team! The Lead Recruiter should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least two years of people management experience, overseeing a team of four or more recruiters.The Lead Recruiter primary focus is on BH Ops recruiting. To deliver the best possible care to our clients, we need exceptional team members to join us. This candidate will play an integral role in managing a team of BH Ops recruiters and sourcing new BH Ops talent. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Oversee a team of 4-8 recruiters, using data to inform performance management, • Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data, • Coach direct reports to increase the productivity and performance of your team, • Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting, • Manage ATS, Greenhouse, and all internal job postings, implementing best practices and monitoring daily, • Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Conduct candidate screenings and schedule interviews as appropriate, • Partner with the leadership team and hiring managers to align on hiring targets, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • 5-8+ years of recruiting experience, ideally both in agency and in house, • At least two years of people management experience, overseeing a team of four or more recruiters, • Experience in a high-volume, outbound-heavy recruiting environment, • Ability to utilize different types of social media platforms to source top talent, • Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Head of Clinical Recruiting to join our growing Talent team! The ideal candidate will have experience managing a large, multi-pronged talent team and working in fast-paced environment. As the Head of Clinical Recruiting, you will be responsible for a team of 30+ recruiters that hire more than 120 candidates per month. You must be able to fluently leverage data to inform operational improvements, capacity plan, and report to C-Level leadership. The Head of Clinical Recruiting plays a key, cross-functional role, ensuring that Charlie Health has sufficient clinical capacity. Further, the Head of Clinical Recruiting is directly responsible for improving quality of hire and cost-per-hire through recruiter training and talent mapping. If you're interested in a big role that allows you to get the best of both strategy and in-the-weeds execution, this position may be for you. Ultimately, the Head of Clinical Recruiting will be a key member of the talent leadership team and oversee the strategic direction of clinical hiring at Charlie Health. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Partner with the leadership team to drive strategic planning, ensuring there is a clear plan to maintain/improve our clinical supply and quality, • Coordinate and staff 3 Leads and 30+ recruiters in accordance with hiring targets, • Deliver data-driven insights, in addition to weekly reporting to ensure clinical recruiting sub-verticals are on track to meet relevant goals, • Identify and resolve operational inefficiencies in the clinical recruiting process, increasing pass-through rates and time-to-fill, • Evolve our clinical competency hiring process to increase quality-of-hire and reduce pre-clinical attrition, • Collaborate with other departments (e.g. Care Strategy, HR, Growth Strategy, and Finance) to ensure that clinical openings are approved and assigned in an efficient way, • Ensure recruitment processes and conversations appropriately reflect the mission and values of Charlie Health, • 8-12+ years of experience in Talent, • 5+ years managing a recruiting team of 10+ recruiters in size, • Experience reporting directly to C-level stakeholders, • Work authorized in the United States and native or bilingual English proficiency, • Analytical and data-driven in your recruiting approach; Excel fluency preferred, • Proven track record of taking initiative, from ideation through execution of projects, • Experience holding recruiters accountable in a high-volume, sourcing-heavy environment, • Proficiency managing ATS and recruitment tools/systems, • High sense of urgency, with a track record of driving urgency across a team, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style and ability to work cross-functionally, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Ability to energize, communicate, and build rapport at all levels within an organization Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here Additional Information The total target cash compensation for this role will be between $216,000 and $350,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and number of years of experience. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.#LI-RemoteOur Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. JOB SUMMARY: Intro to the Crisis Prevention and Response (CPR) Team Our Crisis Response and Prevention team envisions and enables our mission of A World Without Suicide. It is our goal that all of our clients find unwavering support and hope. Rooted in our core values of Connection, Commitment, and Congruence, we strive to transform crises into opportunities for growth and healing. With cutting-edge best practices and compassionate care, our team empowers individuals to seek help fearlessly. Our clients never give up, and neither do we. Together, we are driving the democratization of mental health treatment each and every day. Why is the CPR Team important? • Immediate Intervention: Prompt assistance during moments of acute distress or emotional upheaval., • Safety and Stabilization: Ensuring the well-being and stability of participants during critical situations., • Continuity of Care: Ensuring support during acute moments whilst in treatment ensuring continuity from the group experience to the individual/family experience., • Preventing Relapses and Hospitalizations: Reducing the risk of relapses and the need for hospitalizations. A part time Crisis Intervention Specialist at Charlie Health plays a crucial role in ensuring the safety and stability of our clients during acute mental health crises. They are responsible for immediate screening and intervention when clients exhibit severe emotional distress or harmful behaviors. Crisis Intervention Specialists collaborate with the clinical team to screen risk of highly acute clients, develop crisis intervention plans, de-escalate dysregulated clients, and connect patients with appropriate resources to facilitate their recovery and well-being within the IOP setting. DUTIES & ESSENTIAL JOB FUNCTIONS: • Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions, • Screen risk and collaborates on stabilization planning for clients at risk of harm to themselves or others, • Completes all required documentation in alignment with compliance standards and Charlie Health's best practices, • Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches, • Conducts case consults with Care Team members as needed, • Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care, • Other care coordination tasks as needed, • Independently licensed clinician, • Previous experience in crisis preferred, • Ability to work a minimum of 20 hours per week with flexibility to meet the needs of the team and clients, • Motivated individual who is passionate about mental health, able to perform in a high-paced environment, and eager to play a formative role in shaping a growing business. POSITION CLASSIFICATION: W2 Part-Time Please note that this role is not available to candidates in Illinois. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Recruiter to help us find passionate, talented, and qualified individuals to join the Charlie Health team. The Recruiter maintains corporate candidate pipelines while working to develop new ones. They ensure job seekers across the country know about Charlie Health by building our presence across job sites, professional organizations, and other channels. They also proactively identify and perform outreach to qualified people, inspiring them to consider a career at Charlie Health. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Note - we are looking to hire multiple recruiters across different business groups including admissions, engineering, and operations. Responsibilities • Create talent acquisition strategy for respective hiring managers including needs analysis; provide guidance to hiring managers related to talent acquisition process, • Source qualified candidates through a wide variety of channels and manage the end to end talent acquisition process, • Evaluate, interview and present qualified candidates to hiring managers and solicit feedback on candidates to refine talent acquisition strategy as applicable, • Organize marketing campaigns on job boards, industry websites, and other applicant-facing channels, • Maintain relationships with external recruiting partners and manage candidate pipeline in an organization fashion, • Develop relationships with key networks to broaden the applicant pool, • Meet with interested candidates to introduce them to the Charlie Health model and mission, • Be creative—identify new ways to bring candidates to their next roles at Charlie Health!Qualifications, • 2-5 years of full-cycle recruiting experience, preferably in a high growth startup or large organization sourcing for corporate roles, • Full-cycle recruiting experience required - ability to source candidates, manage interview process and conduct offer negotiations through close, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport internally and externally, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment The total target base compensation for this role will be between $73,000 and $91,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $91,000 and $113,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a Care Admin Specialist, you will play a crucial role in supporting the operations of our organization by ensuring the accuracy and completeness of patient data, facilitating the transfer of information between systems, and providing administrative support to the admissions and clinical teams. Your role will be pivotal in ensuring the accuracy, integrity, and efficiency of our data processes, supporting various departments across the organization in delivering exceptional care and service. Success will be measured by the productivity and performance of your daily tasks as well as your ability to prioritize completion of high-priority tasks. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Data Review and Transfer:, • Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure that all information is entered correctly and in compliance with established protocols and standards., • Patient Chart Maintenance:, • Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements., • Data Entry and Management:, • Enter and update patient information in databases and electronic health records systems as needed. Monitor data integrity and accuracy, identifying and resolving discrepancies or errors promptly., • Administrative Support:, • Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence. Assist with other administrative tasks as assigned., • Compliance Adherence:, • Adhere to compliance standards and regulations, including HIPAA, to protect the privacy and confidentiality of patient information. Follow established procedures for data handling, storage, and disposal., • Team Collaboration:, • Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities., • Training and Development:, • 1+ years of relevant work experience, • Associate or Bachelor's degree in health sciences, communications, or relevant field, • Previous experience in a healthcare or administrative role relating to data operations, data management, or related roles, with a strong understanding of data reconciliation, manual data entry, and data migration processes is a plus but not required, • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders., • Commitment to maintaining confidentiality and adhering to compliance standards and regulations., • Willingness to learn and adapt to new systems, processes, and procedures., • Knowledge of database systems and tools such as GSheets, Salesforce, and EMRs is a plus. Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Alaska, California, Maine, New York, Washington State, Washington D.C., Massachusetts, Oregon, New Jersey, Connecticut, and Minnesota #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role Charlie Health is seeking a senior communications leader to oversee and expand our external and internal communications function. This individual will be a critical member of the Charlie Health team, responsible for distilling and communicating our most impactful company and executive messages to our most important audiences. The ideal candidate for this role will be someone who is confident and capable of directly executing communications & media relations workstreams, while also possessing strong leadership and team-management skills. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Develop and execute a comprehensive communications strategy that amplifies the brand's story, voice, and values., • Cultivate and maintain relationships with key media outlets, journalists, and influencers to secure positive media coverage and brand mentions., • Partner with our research and outcomes team in the strategy, planning, execution, and distribution of our research and published clinical outcomes and white papers., • Identify, develop, and coach a bench of Charlie Health spokespeople most relevant to target audiences., • On an as-needed basis, source, evaluate, and manage 3rd party agencies or content partners to support our communications strategy., • Identify, plan for, and monitor potential PR risks to the business, escalating and proactively addressing risks where appropriate., • Identify and capitalize on opportunities for thought leadership and expert commentary to position the Company as a leader in its industry., • Monitor and report on media coverage and sentiment of Charlie Health, their competitors, and digital health peers., • Identify and secure opportunities for attendance and top speaking slots at conferences and events to drive further awareness and credibility of Charlie Health and its executives., • Recruit, mentor, and manage a high-performing PR and Communications team, instilling a culture of creativity, collaboration, and excellence., • Partner with the Charlie Health People Team and executives on internal communications and change management planning as needed., • Collaborate closely with cross-functional teams and external partners to integrate PR/Communications strategies into broader marketing initiatives.Qualifications, • 10+ years of experience in PR, and communications, with a minimum of 4 years in a leadership role. The ideal candidate has a blend of experience both within agencies and in-house., • Proven track record of leveraging earned media channels to enhance brand visibility and reputation., • Strong strategic thinker with exceptional written and oral communication skills, with the ability to craft compelling narratives and deliver clear, concise messages to diverse audiences across various platforms., • Extensive experience in media relations, with a deep understanding of how to secure positive media coverage and brand mentions., • Experience in reputation management and crisis communications., • Strong network of reporters, influencers, and other communications professionals in relevant areas., • Demonstrated success in developing and executing integrated communications campaigns that leverage earned media channels effectively., • Proficiency in managing budgets, analyzing performance metrics, and optimizing resources to maximize earned media ROI., • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open new channels and markets. As a member of the Partnerships team, it will be your responsibility to identify, develop and grow strategic partnerships with national providers. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health's programs. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Identify, negotiate, and implement strategic partnership with national providers, • Develop and execute a comprehensive prospecting strategy to generate new business opportunities through various channels including cold outreach, referrals, email campaigns, and networking events, • Cultivate a deep understanding of the products and capabilities of both Charlie Health and potential partners to identify opportunities to create mutual value for both parties, • Project manage the partnership funnel including scoping, contracting, and program design, • Partner with internal teams to ensure partnerships are properly implemented and processes / operations are set up to drive a successful partnership, • Serve as the primary point of contact between Charlie Health and partner organizations, ensuring ongoing needs are met and maintaining a client-centric focus, • Utilize CRM tools such as Salesforce to accurately track partnership activities, communication, and market data, • Establish key performance indicators (KPIs) to measure the success of partnership initiatives. Track and analyze performance metrics to evaluate the effectiveness of partnerships and identify areas for optimization and improvement, • Represent Charlie Health at industry conferences, trade shows, and relevant events to enhance visibility and network with potential partners, • Act as the in-house expert on relevant markets, providing insights and guidance to internal teams as neededRequirements, • 10+ years of business development experience, • 5+ years of experience in behavioral health or healthcare, • Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B setting, • Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs, • Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Ability to travel 2+ weeks per month for meetings with potential partners, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Expert in advising, presenting to, and persuading senior corporate personnel, • Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies Additional Information The total target base compensation for this role will be between $150,000 and $180,000 per year at the commencement of employment. The target total cash compensation range, including potential bonus, will be between $194,000 and $234,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a strategic, execution-focused Care Strategy Senior Associate / Manager to lead the launch of new clinical offerings, expansion into adjacent service lines, and strengthen our admissions and clinical intake operations. In this highly cross-functional role, you'll collaborate with Product, Clinical, Admissions, and Analytics teams to bring programs from concept to scale. You'll design and optimize workflows, stand up pilots, and implement performance tracking to ensure each initiative – whether a new product launch or an admissions process improvement – delivers measurable impact and advances our mission to expand access to high-quality care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Program Development & Launch, • Help in piloting and scaling new business lines, clinical programs, and adjacent services., • Drive cross-functional planning and execution with Clinical, Admissions, Product & Engineering, and Analytics teams., • Address execution gaps to ensure smooth transitions from pilot to full-scale launch., • Contribute to quarterly planning and long-term roadmaps for new programs and initiatives., • Operational Excellence & Experimentation, • Identify bottlenecks across Admissions and Care teams through data analysis., • Design and test improvements (e.g., staffing models, QA tooling, team structures)., • Clearly communicate tradeoffs - speed vs. accuracy, scale vs. personalization, margin vs. experience., • Performance Measurement & Analytics, • Develop KPIs and reporting to track program adoption, retention, and impact., • Use SQL, Excel, and BI tools to analyze data, build dashboards, and create decision frameworks., • Vendor & Partnership Strategy, • Evaluate external vendors vs. internal builds with Product & Engineering., • Lead due diligence, assessing capabilities, integration complexity, and total cost of ownership., • Present partnership or M&A recommendations grounded in ROI and risk analysis., • Communication & Stakeholder Management, • Deliver concise briefs, memos, and updates to align stakeholders., • Set timelines, ensure follow-through, and proactively unblock work to hit deadlines.Requirements, • 4+ years of experience in investment banking, private equity, top-tier consulting, growth or public market investing, or strategy/ops at a fast-growth startup, • Bachelor's degree in Business, Finance, Economics, or similar analytical subject area, • Experience diagnosing operational bottlenecks, designing scalable solutions, and driving implementation effectively across teams, • Strong analytical acumen – expert-level Excel skills and proficiency in SQL or similar tools, • Ability to run multiple high-impact workstreams independently in a fast-paced, ambiguous environment, • Exceptional written communication—succinct, structured, and useful, • Strong bias for action, with a track record of pushing initiatives across the finish line, • Experience in marketplace, digital health, fintech, tech-enabled services, • Familiarity with data tools like Tableau and Snowflake, • Prior experience at a high-growth startup requiring end-to-end ownership of strategic projectsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $123,000 and $150,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $136,000 and $165,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open new channels and markets. As a member of the Partnerships team, it will be your responsibility identify, develop and growth strategic partnerships with national providers. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health's programs. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Identify, negotiate, and implement strategic partnership with employers, benefits consultants, and TPAs, • Develop and execute a comprehensive prospecting strategy to generate new business opportunities through various channels including cold outreach, referrals, email campaigns, and networking events, • Cultivate a deep understanding of the products and capabilities of both Charlie Health and potential partners to identify opportunities to create mutual value for both parties, • Project manage the partnership funnel including scoping, contracting, and program design, • Partner with internal teams to ensure partnerships are properly implemented and processes / operations are set up to drive a successful partnership, • Serve as the primary point of contact between Charlie Health and partner organizations, ensuring ongoing needs are met and maintaining a client-centric focus, • Utilize CRM tools such as Salesforce to accurately track partnership activities, communication, and market data, • Establish key performance indicators (KPIs) to measure the success of partnership initiatives. Track and analyze performance metrics to evaluate the effectiveness of partnerships and identify areas for optimization and improvement, • Represent Charlie Health at industry conferences, trade shows, and relevant events to enhance visibility and network with potential partners, • Act as the in-house expert on relevant markets, providing insights and guidance to internal teams as neededRequirements, • 10+ years of business development experience, including 3+ years of experience in sales leadership, • 5+ years of experience in behavioral health or healthcare strongly preferred, • Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B setting, • Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs, • Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Ability to travel 40% of the time for meetings with potential partners, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Expert in advising, presenting to, and persuading senior corporate personnel, • Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies, • Work authorized in the United States and native or bilingual English proficiency Additional Information The total target base compensation for this role will be between $150,000 and $180,000 per year at the commencement of employment. The target total cash compensation range, including potential bonus, will be between $194,000 and $234,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are looking for a strategic, execution-driven VP of Sales Operations to drive operational excellence across our go-to-market (GTM) teams and support sustainable revenue growth as we continue to scale rapidly year over year. As VP of Sales Operations, you will be a key member of the revenue leadership team, responsible for building and optimizing the systems, processes, and analytics that power our SMB and Enterprise sales motions. You will lead a high-performing RevOps function that supports our enterprise and SMB GTM teams and you will play a critical role in aligning strategy with execution to maximize cost effective growth and referral partner retention. Responsibilities • GTM Strategy & Alignment: Partner with CRO and revenue leaders to operationalize GTM strategies across SMB and Enterprise segments, including segmentation, territory planning, quota design, and comp planning and administration., • Revenue Systems & Tools: Lead the selection, integration, and optimization of sales enablement and CRM tools (e.g., Salesforce, Gong, Outreach, Clari, HubSpot), with a strong emphasis on leveraging AI-powered platforms to improve productivity and forecast accuracy., • Data & Insights: Own revenue analytics and dashboards to deliver real-time visibility into pipeline health, sales performance, and funnel conversion. Drive data integrity and standardization across systems., • Process Optimization: Architect and continuously improve scalable processes across the client journey—from referral generation through client success—to reduce friction and drive efficiency., • Enablement & Effectiveness: Partner with Sales Enablement to ensure GTM teams are equipped with the right content, training, and tools. Champion AI-enabled solutions to enhance team performance., • Forecasting & Planning: Collaborate with Finance to support accurate revenue forecasting, annual planning, and scenario modeling., • Team Leadership: Build and lead a high-performing RevOps team. Foster a culture of collaboration, accountability, and continuous improvement.Requirements, • 10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, with at least 3 years in a leadership role, • Experience supporting both SMB and Enterprise sales teams, ideally in a high-growth SaaS or digital health environment, • Deep knowledge of sales tech stacks and hands-on experience implementing and optimizing AI-enabled tools (e.g., Gong, Clari, Drift, Salesforce Einstein), • Strong strategic thinking with the ability to execute and scale repeatable processes, • Proven ability to drive cross-functional alignment and influence senior stakeholders, • Analytical mindset with a track record of using data to drive business decisions, • Excellent communication, leadership, and organizational skillsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional information The total target base compensation for this role will be between $230,000 and $250,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role We're looking for a Technical Program Manager (TPM) to join our IT & Information Security team at Charlie Health. You'll play a key role in coordinating strategic initiatives across IT Engineering, Asset Management, Service Delivery, and Security. This role is ideal for someone who thrives in fast-paced start-up environments, excels at translating strategy into execution, and is energized by building secure, efficient systems that enable mental health professionals to deliver care at scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Serve as operational lead for cross-functional programs across IT and Security., • Act as SCRUM Master for the IT Engineering, IT Asset Management, Service Delivery, and InfoSec pods., • Maintain Jira boards and Confluence documentation for Agile workflows and project tracking., • Develop and maintain IT & Security roadmaps and monthly executive reporting., • Track and report on KPIs related to operational efficiency and delivery health., • Partner with Compliance and InfoSec to support HIPAA and SOC 2 readiness., • Identify and drive continuous improvement initiatives using Lean and Agile practices., • Coordinate priorities, dependencies, and timelines across technical and business stakeholders., • Bachelor's degree in Information Technology, Computer Science, Business, or a related field., • 7–10 years of experience in IT, Information Security, or technical program management., • Hands-on experience managing Agile teams and running SCRUM ceremonies., • Strong command of Jira and Confluence for sprint and project tracking., • Demonstrated ability to manage cross-functional programs and produce executive-facing reports., • Familiarity with IT operations in cloud-native or SaaS environments., • Excellent communication, stakeholder management, and analytical skills., • Experience supporting compliance readiness for HIPAA, SOC 2, NIST or ISO 27001., • Project or program management certification (e.g., PMP, PMI-ACP, SAFe, Certified ScrumMaster)., • Active or recent security certification such as CISSP, CISM, Security+, or GIAC/SANS (e.g., GCCC, GSEC, GSTRT)., • Prior experience in a regulated or healthcare environment (e.g., mental health, telehealth, digital health).Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $175,000 and $187,500 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role We're looking for a Technical Program Manager (TPM) to join our IT & Information Security team at Charlie Health. You'll play a key role in coordinating strategic initiatives across IT Engineering, Asset Management, Service Delivery, and Security. This role is ideal for someone who thrives in fast-paced start-up environments, excels at translating strategy into execution, and is energized by building secure, efficient systems that enable mental health professionals to deliver care at scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Serve as operational lead for cross-functional programs across IT and Security., • Act as SCRUM Master for the IT Engineering, IT Asset Management, Service Delivery, and InfoSec pods., • Maintain Jira boards and Confluence documentation for Agile workflows and project tracking., • Develop and maintain IT & Security roadmaps and monthly executive reporting., • Track and report on KPIs related to operational efficiency and delivery health., • Partner with Compliance and InfoSec to support HIPAA and SOC 2 readiness., • Identify and drive continuous improvement initiatives using Lean and Agile practices., • Coordinate priorities, dependencies, and timelines across technical and business stakeholders., • Bachelor's degree in Information Technology, Computer Science, Business, or a related field., • 7–10 years of experience in IT, Information Security, or technical program management., • Hands-on experience managing Agile teams and running SCRUM ceremonies., • Strong command of Jira and Confluence for sprint and project tracking., • Demonstrated ability to manage cross-functional programs and produce executive-facing reports., • Familiarity with IT operations in cloud-native or SaaS environments., • Excellent communication, stakeholder management, and analytical skills., • Experience supporting compliance readiness for HIPAA, SOC 2, NIST or ISO 27001., • Project or program management certification (e.g., PMP, PMI-ACP, SAFe, Certified ScrumMaster)., • Active or recent security certification such as CISSP, CISM, Security+, or GIAC/SANS (e.g., GCCC, GSEC, GSTRT)., • Prior experience in a regulated or healthcare environment (e.g., mental health, telehealth, digital health).Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $175,000 and $187,500 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.