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H2M architects + engineers is seeking a dynamic, hands-on future‑focused Innovation Project Manager to drive transformative initiatives that elevate our Learning & Development programs, operational processes, and firmwide innovation culture. This role blends strategic innovation leadership, project management excellence, and technology-forward thinking. You will work cross‑functionally to identify high‑value opportunities, design pilot programs, introduce emerging tools (including AI‑enabled technologies), and guide projects from concept through implementation. The Innovation Project Manager will serve as a champion of creativity, experimentation, and continuous improvement across the organization. Key Responsibilities Innovation projects at H2M range in size, scope and complexity and are paramount to support our culture and position as a leader in the delivery of A/E services. The Innovation Project Manager’s key responsibilities will include: • Innovation Strategy & Leadership: Lead the evaluation and prioritization of innovation opportunities, including AI applications relevant to A/E practice across the firm, analyzing operational pain points, workflow inefficiencies, and emerging firm needs across disciplines., • Project Management & Execution: Lead and manage multiple concurrent innovation projects from inception through delivery, oversee the development of experiments and pilot programs, and ensure all projects are delivered on time, within budget, and achieve targeted outcomes by creating and maintaining project charters, milestone plans, dashboards, and executive-ready reporting., • Stakeholder Engagement & Collaboration: Work cross-functionally to understand needs, identify opportunities, and align innovation efforts with business priorities, partner with IT, HR, and operational groups on technology deployment, training, and change management., • Technology Integration & AI Enablement: Evaluate and recommend new learning technologies, digital tools, and platforms, and support the integration of AI-enabled solutions into workflows where they enhance productivity, risk reduction, design quality, or operational efficiency., • Change Management & Training Enablement: Work with Learning & Development to develop training resources, workshops, and communication plans that support rollout and adoption, and translate complex concepts, especially AI and technical systems, into simple, practical use cases for teams., • Measurement, Reporting & Continuous Improvement: Establish KPIs and performance metrics to track project outcomes, adoption rates, and ROI, and produce regular executive‑level reports and dashboards summarizing progress and insights. Education & Qualifications • Bachelor’s degree in Business, Engineering, Architecture, Technology, or related field required., • 5+ years of experience with project management or innovation initiatives. (AEC Industry experience preferred), • PMP, CIP or related certification strongly desired., • Experience working in operational environments with an ability to analyze and improve existing cross-functional processes. (Process improvements experience preferred), • Experience with AI tools, low-code tools, digital transformation, or emerging technology implementation is a plus, experience with copilot a plus., • This role is on-site in Melville, NY - MUST BE LOCAL. Compensation & Benefits • Annual Salary ranging from $100,000 to $148,000., • Comprehensive medical, dental, and vision healthcare coverage., • 401(k) with up to 6% employer match., • Profit-Sharing Bonus Program., • Student loan repayment and tuition assistance to support professional accreditation and continuing education., • Paid Time Off (PTO) and Holidays, and flextime to Balance Work and Life., • Access to professional development programs including mentoring, training, and early-career support., • Active Employee Resource Groups, including: Diversity & Inclusion, Sustainability, Women’s Initiative, and Young Professionals., • Recognition as an award‑winning firm committed to innovation, sustainability, and employee advancement. _ pushing boundaries. redefining design. _

The Program Manager will be involved in directing, defining, establishing objectives, and coordinating program issues. In addition, the Program Manager will be responsible for analyzing the program activities, expenses and profits, establishing goals, and communicating the strategy throughout the organization and Integrated Program Teams. Essential Functions: • Manage programs from planning and development to closing, • Use a process-based approach to achieve organizational goals, • Interface with Customers to insure Customer satisfaction on current programs and generate future opportunities for new business, • Working in conjunction with the Business Manager;, • Develop and track program budgets to actual., • Develop estimates to complete / EAC’s, • Forecast Sales & Margin, • Project Cash Flow Analysis, • Review actual cost incurred for accuracy, • Lead the effort for follow on negotiations and audits, • Drive program process improvements utilizing lean tools and assets Qualifications • 6-9 years experience, • Bachelor’s degree or equivalent education and work experience, • Strong Experience working with Microsoft Office, Microsoft Project, • Have a thorough understanding of budgets and computation of EAC’s, • Compile detailed Program reports as directed by Executive management, • Unwavering commitment to Quality and Excellence with the ability to achieve strategic objectives and manage to a budget, • Exceptional communication and presentation skills in a fast paced environment of intense deadlines and fluctuating workloads, • Exhibit analytical capability, solid Judgment and leadership skills The salary range for this position is : $85,932-$135,795. Actual compensation will be dependent upon the individual's skills, experience, qualifications and other factors allowed by law. Individuals are not typically hired at or near the top of the salary range. CPI Aero considers all qualified applicants for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or protected veteran status.

PARTNER & EVENTS COORDINATOR Reports to: Executive Director of Partnership & Events Please send resume & cover letter to amiceli@discoverlongisland.com Description: The Partnership & Events Coordinator will work directly with the Partner & Events team to execute all administrative tasks and departmental needs pertaining to events and partner accounts. This position will require a fluid schedule, having to work weekends and evenings when necessary. Partnership & Events: • Support on-site during Discover Long Island activations and events, managing the entire registration process seamlessly. Additionally, contribute to event setup and breakdown tasks., • Assist in preplanning, maintaining, and post-event needs, including securing location, site inspections, and event notifications., • Maintain CRM database and Project Management platforms., • Assist in partner and sponsorship onboarding, outreach, presentations, and program tracking as needed. • Assist in partnership communications, dues remittance, Partner training, education, and events., • Onboarding Partners such as: Creating partner accounts on the CRM, hosting partner training Zoom sessions, posting on the partner dashboard, and occasionally engaging with potential partners to discuss the benefits of joining Discover Long Island., • Help with the management of the Eventbrite account, • Occasionally creating invitations and save the dates for events, • Oversee both tourism@discoverlongisland.com and membership@discoverlongisland.com emails and inquiries, fielding partner and visitor outreach., • Assist in general office administration projects as needed. (i.e., covering the phones, purchase orders, etc.), • Perform all other related duties as assigned by Executive Director of Partnership Engagement & Events and President & CEO. Qualifications: • Event experience preferred • Excel experience preferred • Account management experience preferred • Digital Media experience is a plus Additional Information • During seasonal periods or for specific projects this position will be on a fluid work schedule and will be asked to work some nights and weekends with advanced notice. • This position must have reliable transportation and must be able to have access to a vehicle during work hours to complete job tasks outlined above. Excellent writing skills including a strong command of grammar, usage, and vocabulary. • Skilled in establishing and maintaining effective working relationships with employees, management, outside agencies. • Skilled in organizing workflow and managing multiple projects. • Proficient in the use of computers and related equipment, hardware and software applicable to area of assignment. • Advanced user knowledge of the following software, sufficient for performing direct tasks as well as training others to use: CRM System (Customer Relationship Management)/Web-based database programs, Outlook, MS Teams, Mailchimp, MuckRack, Canva... • Ability to work under deadlines and stressful situations. • May be required to work extended hours, evenings, and weekends. • Ability to define and resolve problems quickly and effectively. • Ability to write clear, concise reports and business correspondence. • Well-organized, self-motivated, and proactive.

The General Counsel will serve as the company’s senior legal executive, overseeing all legal matters related to the company’s real estate portfolio, development projects, property management operations, and family office interests. This is a hands-on role working closely with ownership to provide strategic legal advice, manage transactions, mitigate risk, and support the company’s continued growth and stability. Key Responsibilities Real Estate Transactions & Development ● Draft and review purchase and sale agreements, leases, joint venture agreements, easements, construction contracts, and service agreements. ● Oversee due diligence, zoning, land use, title, and environmental reviews for acquisitions and development projects. ● Manage relationships with outside counsel, engineers, architects, and municipal authorities. ● Support ground-up construction and redevelopment of industrial, retail, and residential properties from acquisition through stabilization. Leasing & Property Management ● Draft and assist with industrial, retail and residential leases, renewals, amendments, and terminations. ● Advise property management teams on tenant relations, compliance, collections, and operational issues. ● Assist with vendor and contractor agreements, service contracts, and risk management for the managed portfolio. Corporate & Family Office Governance ● Advise on entity structuring, joint ventures, and partnership agreements for new and existing ventures. ● Maintain corporate records, operating agreements, and ownership structures. ● Support family governance, estate planning coordination, and intergenerational business succession. ● Oversee family office legal matters, including private investments, insurance, and fiduciary relationships. Financing & Transactions ● Manage loan documents, refinancings, guarantees, and lender relationships. ● Coordinate with banks, investors, and advisors on capital transactions. Risk Management & Compliance ● Manage insurance programs, claims, and litigation, engaging outside counsel when necessary. ● Ensure compliance with federal, state, and local laws, including environmental, zoning, and landlord-tenant regulations. Strategic Advisory Role ● Act as a trusted advisor to ownership, balancing risk mitigation with business objectives. ● Provide legal support for employee, HR, and operational matters as needed. ● Contribute to strategic planning and long-term decision-making for the company and family office. Qualifications Education & Experience ● J.D. from an accredited law school; member in good standing of the New York State Bar. ● 5–15+ years of relevant legal experience, with substantial work in commercial real estate transactions, leasing, and development. ● Prior in-house counsel experience preferred; experience with a family-owned or closely held company is a plus. ● Exposure to industrial, residential and retail property issues, property management, and family office operations is desirable.

Job Description We're looking for a driven, energetic Business Development Representative (BDR) to join our team! The BDR identifies new business opportunities by focusing on new prospects and qualifying leads for Account Executives. This position requires a self-motivated, results-driven professional who thrives in a dynamic, fast paced technology-focused environment. Due to business needs, only candidates residing in the Eastern Standard Time (EST) zone will be considered for this role. Some responsibilities include, but are not limited to, the following: • Qualify sales leads and drive them through the sales process by initiating qualified appointments between prospective customers and Account Executives, • Contact potential customers through cold calls, emails, and social media outreach, • Research target accounts and contacts to understand key decision makers/influencers, • Identify prospect needs and suggest appropriate services (IT, Cloud, Network, Cybersecurity, AI, etc.), • Complete 50+ outreach activities daily (mix of calls, emails, and social touches), • Consistently log and document outreach in the CRM with lead source for tracking, • Utilize tools such as CRM, Marketing Automation Platform, LinkedIn Sales Navigator, ZoomInfo, dialers and others as applicable, • Build long-term relationships with prospects through nurturing sequences, • Develop a sustainable pipeline of opportunities aligned with Focus Technology services, • Participate in sales meetings, partner trainings and other meetings as requested, • Remote role with occasional travel (approximately once a quarter) to our Boston, MA and Islandia, NY offices, or other locations if specifically requested, • All other duties as assigned Skills: • Self-starter with strong hunter mentality and persistence, • Ability to work independently with minimal supervision while also collaborating with a team, • Strong written and verbal communication skills, • Exceptional interpersonal skills with the ability to positive relationships at all levels, • Active listening skills to understand the prospect's needs and tailor messaging, • Highly organized and detail-oriented with strong time management skills, • Comfortable presenting to management and executives, • Ability to prioritize assignments and thrive under pressure Education and Experience: • Bachelor's degree in business, marketing, information technology or equivalent work experience, • Minimum of three (3) years of experience in a Business Development or Sales Development Representative role, preferably in technology sales or an MSP environment, • Proven track record of consistently booking qualified meetings (Director-level IT and above, including C-level executives) with clear next steps, • Proficiency in multiple sales techniques (cold calling, solution selling, Sandler methodology, etc.), • Experience with infrequent connect rates and executive calling where patience and positive persistence are required. Ability to handle rejection professionally is important., • Experience with CRM systems such as Salesforce or NetSuite, Marketing Automation Platforms such as HubSpot, LinkedIn Sales Navigator, ZoomInfo, and dialers, • Strong telephone presence with the ability to start conversations and create trust with prospects, • Understanding of sales performance metrics Salary range: The compensation range for this role is expected to be $70,000-$110,000 OTE annually. Final offer will depend on experience, qualifications, location and other relevant factors.

Job Description JOB-19500 Speech Language Pathologist -26-00245 Qualification requirements of the Speech Language Pathologist (SLP): • NYS Licensed in Speech Language Pathology., • Certificate of Clinical Competence in Speech Language Pathology., • Masters in Speech Language Pathology., • BLS certified., • Minimum of three years working in a Mental Health facility. Essential Functions: Contracted SLP will work 20 hours/week (shift to be determined) & agrees to render services through the following: 1. Direct contact between SLP and patients., 2. Consultation with treatment team & participation in the continuing interdisciplinary evaluation of individual patients for purposes of initiation, monitoring and follow-up of individualized treatment plans and discharge planning., 3. Administering initial & ongoing diagnostic evaluation, screenings, feeding evaluations, recommending treatment & providing therapy to patients with speech, language, cognition, voice, fluency, and dysphagia disorders as clinically indicated in a psychiatric setting using appropriate test procedures in accordance with the American Speech & Hearing Association's (ASHA) scope of practice guidelines., 4. Conducting in-service training for professional staff by demonstrating corrective and rehabilitative techniques for communication and/or swallowing disorders., 5. Updating relevant parties about patient progress., 6. Treatment services interpreted as an extension of the evaluation process that include: A. Direct therapy with patients for diagnosis and treatment of speech, voice, language, and dysphagia disorders. B. Consultation with appropriate staff for speech improvement and speech education activities. C. Consultation with appropriate staff for improved feeding skills and feeding safety activities. D. Collaboration with appropriate staff to develop specialized habilitative and therapeutic programs for improving the communication skills of individuals in areas of comprehension, expression, and pragmatic language skills (for example: improvement in articulation, voice, rhythm, verbal as well as non-verbal language and Sign Language). E. Collaboration with appropriate staff to develop individualized feeding protocols to reduce risk and improve safe eating and swallowing skills by modifying food textures, liquid consistencies, feeding postures, using specialized adaptive feeding equipment etc. F. Making recommendation for referrals to specialty consultation (e.g., ENT, GI etc.) as clinically indicated by the needs of the patient & documenting rationale for doing so. G. Evaluating the effectiveness of procedures and makes appropriate modifications. H. Recommending the need for an instrumental swallow study like modified barium swallow (MBS) as clinically indicated. 1. Participating in all trainings required for direct care & contracted staff., 2. Completing documentation accurately in a timely manner and according to facility policies. Information on results of evaluation and assessment of patients will be given in clear concise form and provide detailed information on the patient. These summaries will be written so that a person unfamiliar with the patient will be able to understand the patient as it relates to speech and dysphagia including past therapy, goals for present phase of therapy and any specific methods that work best with the patient including referral for medical and other professional attention as clinically indicated. Evaluations will conform to the medical record format in use at PPC., 3. Any other assigned duties as need to comply with applicable Federal and State regulations., 4. Demonstrates competency in the skills required by the facility by completing initial & on-going annual competency assessment by a peer. Company DescriptionEstablished in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey. Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country. We are dedicated to recruiting candidates who consistently exceed our customers’ expectations. We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations.\r\n\r\nWe provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.

Job Description INSIDE SALES REPRESENTATIVE Multiple Markets Across the U.S. Build Relationships. Open Doors. Drive Growth. Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more — delivering professional cleaning services and unmatched customer satisfaction. As we continue expanding across key markets, we're always looking to connect with motivated and results-driven Inside Sales Representatives who enjoy engaging with business leaders, building relationships, and creating new business opportunities. This is a high-activity, phone-based sales role focused on generating new opportunities, qualifying prospects, and scheduling meetings that drive revenue growth. While we may not always have an immediate opening in every market, we are continuously building a pipeline of talented professionals and will connect with strong candidates as opportunities become available. POSITION SUMMARY The Inside Sales Representative is responsible for creating and developing new client opportunities through outbound calling, lead follow-up, and strategic outreach. You will introduce Jani-King's services to businesses, identify potential facility needs, and schedule qualified appointments for our outside sales executives. You'll serve as the bridge between the first conversation and a successful sales meeting, helping lay the groundwork for long-term client relationships. Each day combines structured outreach with strategic follow-up — from researching prospects and connecting with decision-makers to building meaningful conversations that create real opportunities. KEY RESPONSIBILITIES Outreach & Engagement • High-Volume Outreach: Conduct daily outreach to targeted businesses through outbound calls, email touches, and follow-up strategies to consistently generate new opportunities., • Engage Decision-Makers: Introduce Jani-King's services to business leaders, ask thoughtful discovery questions, and identify opportunities where our solutions can provide value., • Lead Qualification: Evaluate inbound inquiries, marketing leads, and outbound prospects to determine readiness for a sales conversation., • Sales Team Collaboration: Work closely with outside sales representatives and regional leadership to align outreach strategies and maximize conversion success. Pipeline & Results • Appointment Setting: Schedule qualified, high-value meetings for the outside sales team and ensure all key prospect details are documented accurately in the CRM., • Relationship Building: Build rapport with potential customers through professional, consistent communication that creates trust and interest in Jani-King's services., • Pipeline Development: Reconnect with past prospects, follow up with warm leads, and maintain a steady pipeline of qualified opportunities., • Performance & Activity Tracking: Maintain accurate records of outreach activity, conversations, and next steps while tracking performance against daily and weekly goals. WHAT WE'RE LOOKING FOR • Inside Sales or Prospecting Experience: Previous experience in inside sales, telemarketing, outbound calling, lead generation, or other customer-facing roles is preferred., • Results-Driven Mindset: Demonstrated ability to meet activity goals, manage a high volume of outreach, and stay motivated in a performance-based environment., • Strong Communication Skills: Confident, professional communicator who can engage business decision-makers and represent the Jani-King brand effectively over the phone., • Self-Starter Mentality: Highly motivated, organized, and comfortable managing a structured outreach schedule while maintaining consistent daily activity., • Technology Comfort: Proficiency with Microsoft Office applications; experience working with CRM systems and call tracking tools is a plus., • Attention to Detail: Ability to document conversations clearly, maintain accurate records in CRM, and ensure smooth handoffs to the outside sales team., • Team-Oriented Approach: Positive attitude and collaborative mindset when working with regional leadership and outside sales teams. ???? Competitive Compensation $21 – $27/hour base pay (depending on market & experience) + commission & performance bonuses Medical, dental, vision + paid holidays, PTO, and additional benefits depending on location WHY YOU'LL LOVE WORKING HERE • Reputation & Reach: Join the most recognized and established name in commercial cleaning franchising, backed by more than 55 years of industry leadership., • Tools & Support: Company-provided technology and resources designed to support your outreach efforts and daily sales activity., • Career Growth: Strong performers have opportunities to advance into Business Development, Outside Sales, Account Executive, or Sales Leadership roles., • Make an Impact: Your outreach efforts directly contribute to expanding Jani-King's presence in local markets while helping businesses maintain clean, safe, and professional environments. AVAILABLE MARKETS Philadelphia, PA • St. Louis, MO • St. Paul, MN • Detroit, MI • Fair Lawn, NJ • Melville, NY • Buffalo, NY • Hartford, CT • Tulsa, OK • Oklahoma City, OK • Washington, DC • Pittsburgh, PA • Dayton, OH • Louisville, KY • Hollywood, FL This position is based out of one of Jani-King's regional offices. You'll work in a dynamic office environment that combines team collaboration with high-energy sales activity. In the office, you'll connect with business decision-makers through outbound calls, follow up with prospects, log activity in the CRM, and collaborate with leadership and outside sales teams on strategy. This is a fast-paced, activity-driven role that is 100% in-office within your assigned market. The position offers a balance of structured outreach, pipeline management, and collaboration with colleagues focused on growing the region. Apply Today — Let's Grow Together If you're ready to bring your sales energy, communication skills, and competitive drive to a role that rewards initiative and results, we'd love to connect. Even if there isn't an immediate opening in your market today, we are always looking to meet talented Inside Sales professionals. By applying, you'll join our talent network. “At Jani-King, we don't just build careers — we build opportunity.” Employment with Jani-King International may be contingent upon successful completion of a background screening conducted in accordance with applicable law. Jani-King International is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. NO RECRUITERS OR PHONE CALLS, PLEASE

Job DescriptionDescription: Position Summary: The Manager of Equipment Maintenance is responsible for supporting assigned production divisions to ensure equipment, documentation, plant, and support systems are repaired, maintained, up to date, and in good working order. Day and Night shift opportunities available. Requirements: Responsibilities: Responsibilities include, but are not limited to: • Develop, execute, and manage equipment maintenance department to meet all requirements and yield a greater than 90% first time right., • Communicate daily with cross-functional department directors and managers., • Troubleshoot and resolve complex equipment issues, driving root cause analysis., • Maintain and process paperwork (internal PO and Vendors) for Accounts Payable., • Evaluate and monitor spare parts to minimize downtime. Monitor and maintain spare parts database, submit requisition for equipment and parts as needed., • Manage relationships with cross-functional teams to install, rebuild, or replace production equipment., • Manage plant maintenance support personnel., • Ensure that technical staff are adequately trained, equipped, and motivated so that technical work can be accomplished in a safe, timely, and cost-effective manner., • Review the operation of plant equipment and systems constantly to minimize unplanned downtime, anticipate and solve problems in a timely manner, and identify opportunities for improvement., • Initiate and carry out projects that improve efficiency and/or reduce operating costs., • Track, analyze and improve key maintenance parameters such as asset utilization, maintenance cost, PM compliance, schedule compliance, etc., • Interface with all equipment monitoring, CMMS, BMS and production/project management software, to plan work activities, and develop interdepartmental feedback, ensuring proper record keeping for maintenance activities., • Perform center lining and 5S work to production lines, product contact parts, and change parts., • Maintain safety, health, and environmental policies and procedures., • Act as role model exemplifying superb ethical conduct and decision making, teamwork, integrity, agility, respect, and accountability., • Other responsibilities as assigned by senior management. Education and Experience: • High school or GED diploma required., • Bachelor’s degree in mechanical engineering, Industrial Maintenance, or related field, or equivalent experience., • 5 years of experience in mechanics and electrical, preferably in a pharmaceutical manufacturing setting; at least 1 year in supervisory or management role. Skills, Knowledge, and Abilities: • Proven leadership experience, with the ability to supervise and motivate a team., • Knowledge of safety regulations, compliance standards, and risk assessment procedures., • Expert knowledge of production equipment and facility’s support systems., • Excellent problem-solving, organizational, and communication skills., • Proficiency in maintenance management software (e.g., CMMS) and Microsoft Office Suite., • Proficient with test equipment, data managing leading to databased decision making., • Strong mathematical/analytical aptitude., • Willingness to lead by example, fostering a shared culture of efficiency with importance on meeting project commitments with on-time completion., • Ability to prioritize and multitask. Physical Demands: • Required to use hands to handle or feel objects, equipment, tools, computer controls and operational machinery., • May be required to lift and/or move up to 50 lbs., stand, bend, kneel, crouch, sit, talk, hear, and walk for a long period., • Specific vision abilities required include close vision, ability to focus. Work Environment: • Work environment in production operations facilities include close proximity to heavy machinery and pharmaceutical powders., • Required to be present in the office to collaborate with executive management, department directors, peers, and supervisors on an as needed basis., • Regular, ongoing travel throughout geographic areas on a continual basis as normal scope of role., • Employee travel/work hours/schedule/location and/or shift are subject to change based on business needs and Management discretion., • Regularly exposed to noise, dust and vibrations in a manufacturing environment; PPE may be required., • Responsible for compliance with all rules and regulations pertaining to safety policies and for leading by example with the proper attitude toward safety and health, helping to ensure that all department operations are performed with the utmost regard for the safety and health for all personnel. Supervisory Responsibilities: • Manage union and nonunion personnel Personal Protective Equipment or Attire Required for Position: • As needed. Pay Range: $80,000 - $100,000 per year

Job Description We're looking for a motivated Enterprise Account Executive to join our sales team. In this role, the Account Executive will play a key role in driving revenue growth by building and managing relationships with enterprise clients. You will be responsible for identifying opportunities, developing tailored solutions, and ensuring client satisfaction with our portfolio of technology products and services as a leading Value-Added Reseller. The Enterprise Account Executive will sell across our wide-ranging portfolio of technological solutions. This position entails the ability to successfully prospect new sales opportunities across various vertical markets, including maintaining excellent relationships with our clients and manufacturer representatives. Some responsibilities include but are not limited to the following: • Develop, manage, and expand relationships with enterprise-level customers, serving as their primary point of contact and trusted advisor. Build relationships at all levels within organizations from technical implementers through C-suite., • Identify and pursue new business opportunities through prospecting, networking, and strategic outreach, • Understand client business needs and challenges to propose customized technology solutions leveraging Focus Technology's partnerships with top-tier vendors, • Lead the sales cycle from initial engagement through negotiation and closing, collaborating with pre-sales engineers and support teams as needed, • Meet or exceed assigned sales quotas and objectives for revenue and profitability, • Stay current with technological trends and product offerings to provide informed recommendations to clients, • Maintain accurate sales activity and pipeline data within CRM systems, • Ensure effective coordination and support between account teams and technical resources, • Demonstrate an understanding of systems development as it relates to hardware and software products, • Attend monthly / quarterly account planning sessions with our strategic manufacturing partners, • Develop partnership with vendor sales reps and optimize joint selling opportunities within the territory, • All other duties as assigned Skills: • Strong communication, negotiation, and presentation skills, • Ability to understand complex customer environments and recommend appropriate solutions, • Self-motivated, results-driven, and comfortable working independently or as part of a team, • Strong organizational, verbal, written communication and customer service skills, • Ability to clearly demonstrate and articulate the value proposition, • Demonstrates exceptional follow-through skills and personal drive, • Solid computer skills including proficiency in Microsoft Word, Excel, PowerPoint, • Experience utilizing Salesforce and/or NetSuite preferred Education and Experience: • Bachelor's degree in business, technology, a related field or equivalent experience, • 5+ years of enterprise sales experience in IT solutions, technology, or as part of a VAR or Original Equipment Manufacturer, • Proven track record of meeting or exceeding sales targets, • Prior experience selling to C-suite and selling enterprise technical solutions, • Experience with Solution Selling Sales Training is a plus Other: • Driver's license and access to transportation to travel to current and prospective customer sites, preferred Salary range: The base salary for this role is expected to be between $100,000-$150,000 annually, plus a variable/uncapped commission plan with the potential to earn $300k+. On-target earnings (OTE) will vary based on individual sales performance. Final offer will depend on experience, qualifications, location and other relevant factors.

To assist account handlers in processing daily account activity. Perform other specific duties as directed by the Account Executive. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: Negligible Required Education: Associate degree (2-year

Job Description Core Responsibilities: • Achievement of budgeted food sales, beverage sales, labor costs and profitability., • Timely analysis of Food & Beverage Prices in relation to competition., • Participation and input towards F&B Marketing activities., • Development and maintenance of all department control procedures., • Handle all Food & Beverage inquiries and ensure timely follow-up on the same business day when possible., • Assist with coordination of all group event planners/sales with their specific group requirements pertaining to the services & facilities offered. This includes proposals, contracts, estimated and actual function statements. With catering menus or special requests, the Executive Chef is to be included in food related discussions., • To confirm all details relative to group functions with catering planners., • Attendance and participation at weekly F & B meeting and Department Head meetings., • To assist in menu planning and pricing., • Development and maintenance of department manual., • Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared., • Assure the maintenance of bar control policies., • Completion of monthly inventory., • Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met., • Work with the Executive Chef, and Food & Beverage Supervisors to ensure all arrangements and details are dealt with., • Follow all applicable regulations, laws and Health Codes., • All other duties as assigned. Education and/or Experience: • Bachelor’s degree (B. A.), • Five years related hospitality experience and/or training/hotel/F&B certifications., • Minimum of five years of experience in the hospitality industry with four or more years managing mid-large-scale food and beverage establishments., • Managerial experience of at least three years or proven leadership ability preferred. Language Skills • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations., • Ability to read, analyze, and interpret common financial reports., • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community., • Ability to effectively present information to top management, and/or corporate office. Certificates, Licenses and Registrations • Must have or be able to obtain and maintain a New York State Gaming License, • A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Must be able to work holidays and weekends, as well as flexible shifts, with the understanding days off will fluctuate.

Job Description BUSINESS DEVELOPMENT REPRESENTATIVE Multiple Markets Across the U.S. Build Relationships. Open Doors. Drive Growth. Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more — delivering professional cleaning services and unmatched customer satisfaction. As we continue expanding across key markets, we're always looking to connect with motivated and results-driven Business Development Representatives who enjoy building relationships, opening doors, and creating new business opportunities. This is a high-activity, field-based role focused on identifying new opportunities, engaging with decision-makers, and building relationships that drive revenue growth. While we may not always have an immediate opening in every market, we are continuously building a pipeline of talented professionals and will connect with strong candidates as opportunities become available. POSITION SUMMARY The Business Development Representative is responsible for creating and developing new client opportunities through cold calling, territory canvassing, networking, and in-person visits. You will introduce Jani-King's services to local businesses, identify potential facility needs, and schedule qualified appointments for our sales executives. You'll serve as the bridge between first contact and closed deals, helping lay the groundwork for long-term client relationships. Each day combines strategic planning with active outreach — from mapping territories and researching prospects to making meaningful connections with business leaders both in person and over the phone. KEY RESPONSIBILITIES Prospecting & Outreach • High-Volume Prospecting: Conduct daily outreach to targeted businesses through cold calls, in-person visits, and networking events to consistently generate new opportunities., • Engage Decision-Makers: Introduce Jani-King's services to business leaders, ask thoughtful discovery questions, and identify opportunities where our solutions can add value., • Territory Management: Plan and execute daily prospecting routes to maximize coverage, identify high-potential prospects, and strategically develop your assigned market., • Community & Event Representation: Represent Jani-King at local business events, networking groups, trade shows, and chamber of commerce functions to expand brand visibility. Pipeline & Results • Appointment Scheduling: Set qualified, high-value meetings for the sales team and ensure all key details and insights are documented accurately within the CRM., • Relationship Building: Develop strong connections with potential customers through professional, consistent communication that builds trust and long-term opportunity., • Lead Follow-Up: Reconnect with past prospects, inbound inquiries, and networking contacts to maintain an active and healthy sales pipeline., • Performance & Activity Tracking: Maintain accurate records of outreach activity, conversations, and next steps while tracking performance against established goals. WHAT WE'RE LOOKING FOR • Sales or Prospecting Experience: Previous experience in sales, business development, prospecting, or other customer-facing roles is preferred., • Results-Driven Mindset: Demonstrated ability to meet activity goals, manage outreach efforts, and stay motivated in a performance-based environment., • Strong Communication Skills: Confident, professional communicator who can engage business decision-makers and represent the Jani-King brand effectively., • Self-Starter Mentality: Highly motivated, organized, and comfortable working independently while managing daily territory activity., • Technology Comfort: Proficiency with Microsoft Office applications; experience working with CRM systems is a plus., • Valid Driver's License: Clean driving record required., • Reliable Transportation: Personal vehicle with current auto insurance required for regular local travel within your assigned territory. ???? Competitive Compensation $22 – $29/hour base pay (depending on market & experience) + commission & performance bonuses Medical, dental, vision + paid holidays, PTO, and additional benefits depending on location WHY YOU'LL LOVE WORKING HERE • Reputation & Reach: Join the most recognized and established name in commercial cleaning franchising, backed by more than 55 years of industry leadership., • Tools & Support: Company-provided technology and mileage reimbursement to support your success in the field., • Career Growth: Strong performers have opportunities to advance into Account Executive or Sales Leadership roles., • Make an Impact: Your work directly contributes to expanding Jani-King's presence in local markets while helping businesses maintain clean, safe, and professional environments. AVAILABLE MARKETS Philadelphia, PA • St. Louis, MO • St. Paul, MN • Detroit, MI • Fair Lawn, NJ • Melville, NY • Buffalo, NY • Hartford, CT • Tulsa, OK • Oklahoma City, OK • Washington, DC • Pittsburgh, PA • Dayton, OH • Louisville, KY • Hollywood, FL This position is based out of one of Jani-King's regional offices. You'll work in a dynamic environment that combines in-office collaboration with active fieldwork throughout your assigned territory. In the office, you'll plan prospecting routes, research potential clients, log activity in the CRM, and collaborate with leadership on strategy. In the field, you'll meet face-to-face with business owners and attend local networking events. This is not a desk-bound role. You'll spend a significant portion of your time out in the community building relationships, representing our brand, and identifying new opportunities for growth. Apply Today — Let's Grow Together If you're ready to bring your sales energy, relationship-building skills, and competitive drive to a role that rewards initiative and results, we'd love to connect. Even if there isn't an immediate opening in your market today, we are always looking to meet talented Business Development professionals. By applying, you'll join our talent network. “At Jani-King, we don't just build careers — we build opportunity.” Employment with Jani-King International may be contingent upon successful completion of a background screening conducted in accordance with applicable law. Jani-King International is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. NO RECRUITERS OR PHONE CALLS, PLEASE

Job DescriptionDescription: JOB TITLE: Government Proposal Writer/Contracts Administrator Job Summary: We are seeking a highly motivated and detail-oriented Government Proposal Writer/Contracts Administrator to support and manage the proposal development process from pre-solicitation through final submission. A Government Proposal Writer is responsible for developing, writing, and submitting compelling and compliant proposals in response to government solicitations (e.g., Requests for Proposals or RFPs). The writer works with internal teams, subject matter experts (SMEs), and business development staff to produce high-quality, persuasive documents that meet strict deadlines and complex regulatory requirements. Key Responsibilities: • Analysis and planning: Analyze government solicitations (RFPs, RFQs, etc.) and related documents to understand requirements, evaluation criteria, and deadlines. Develop proposal outlines, compliance matrices, and writing plans., • Content development: Write and edit various proposal sections, such as the executive summary, technical approach, past performance, and management plan. Synthesize complex information from multiple sources into a clear and compelling narrative., • Collaboration: Work with SMEs to gather information and translate technical concepts into persuasive, easy-to-understand language. Coordinate with the contracts and pricing teams to ensure proposal accuracy., • Compliance and quality control: Ensure proposals strictly adhere to all government regulations, including the Federal Acquisition Regulation (FAR). Perform final edits, proofreads, and quality control checks for grammar, consistency, and formatting., • Management and coordination: Manage proposal schedules and deliverables to meet all submission deadlines. Coordinate production, including final document formatting, printing, binding, and submission., • Content management: Maintain and update a library of reusable proposal content, templates, and graphics., • Post-submission activities: Participate in post-submission activities like addressing clarification questions and attending debrief meetings. Required Qualifications: · Education: A bachelor’s degree in Communications, English, Business, or a related field is typically required. · Experience: A minimum of 2–4 years of proven experience in government proposal writing, with increasing responsibility for higher-value and more complex bids for senior-level roles. · Technical knowledge: Familiarity with government procurement processes and regulations (e.g., FAR and DFARS) is crucial. · Communication: Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. · Organizational skills: Strong project management and organizational skills to manage multiple priorities under tight deadlines. · Software proficiency: Experience with Microsoft Office Suite (especially Word) and proposal management software (e.g., Qvidian or RFPIO) is often preferred. · Detail-oriented: Meticulous attention to detail to ensure 100% compliance with all solicitation requirements. Why Join U.S Dynamics Corporation? At U.S Dynamics Corporation, you will be a part of a supportive and innovative environment that fosters growth and values your professional development. Experienced proposal writers can advance to roles such as Proposal Manager, which involves leading proposal teams and developing high-level win strategies. We offer competitive compensation, comprehensive benefits, and opportunities for advancement. Join us in shaping the future with your talent and expertise. Requirements:

Job DescriptionCo-CFOJob Description • General Purpose of the Job Provides executive financial leadership to the organization including planning, organizing, coordinating and directing all aspects of the Finance department. Leads FQHC financial strategy including PPS optimization, wrap reconciliation, and reimbursement maximization. Oversees HRSA Section 330 grant financial management and compliance. Responsible for all aspects of Financial Management, which includes, but is not limited to: Reporting, Budgeting, Cash Management, Banking, Taxes, Regulatory Compliance, Revenue Cycle, and Internal Control. • Essential Duties & Responsibilities, • Participates on the Executive Team to develop and implement strategic objectives in support of the organization’s mission, strategic plan and objectives., • Leads value-based payment strategy and managed care financial modeling., • Oversees 340B program financial performance., • Owns enterprise revenue cycle performance including KPIs (Days in AR, Net Collection Rate, PPS realization)., • Develops long-term financial plans including service line profitability and expansion., • Provides financial analytics and dashboards for decision-making., • Leads Board Finance Committee engagement., • Supervises Finance staff including but not limited to: Controller, Accounting Manager, Senior Financial Analyst, Jr. Accountant, Credentialing Manager, & Purchasing Manager., • Selects, trains, orients, and supervises departmental personnel., • Recommends merit increases, promotions and disciplinary actions., • Develops, implements, evaluates and revises, as necessary, company-wide and departmental financial policies and procedures., • Supervises the preparation of budgets, to include the annual Operating, Capital, and Cash budgets, as well as non-routine budgets in support of grant applications., • Supervises the preparation of annual and interim financial statements in accordance with Generally Accepted Accounting Principles (GAAP)., • Supervises or performs financial analyses and keeps the Board of Directors, the Chief Executive Officer and other appropriate parties apprised of the Corporation’s financial position., • Supervises the preparation and assures timely submission of the Medicaid and Medicare cost reports, Consolidated Fiscal Report (Article 16), and the MCVR Annual Report., • Supervises the purchasing and information technology functions., • Supervises and assures timely completion of required external audits., • Ensures that adequate general liability and property insurance are maintained to protect the organization’s assets., • Participates in professional development activities and maintains professional affiliations., • Serves as Administrator of the Group 403B Pension Plan., • Responsible for implementing state-of-the-art systems to further financial functions across department., • Collaborate with Human Resources for benefits, pension, and payroll., • Competencies, • Self-awareness, • Optimism, • Provocativeness, • Flexibility, • Strategic thinking, • Problem solving, • Collaboration/ Partnership, • Accountability, • Commitment, • Communication, • Integrity, • Self-Awareness, • Self Esteem, • Decision Making, • Organizational Development, • Vision Setting, • Supervisory Responsibilities Responsible for the overall direction, coordination, and evaluation of Finance and Credentialing team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Advanced knowledge of FQHC reimbursement including PPS, APGs, and NY Article 28, 31, 16 frameworks (DOH, OMH, OPWDD). Experience with financial systems modernization and BI tools., • Knowledge of the principles and practices of health care administration, fiscal management and government regulations and reimbursements., • Knowledge of revenue & reimbursement methodologies., • Knowledge of the principles and practices of employee development sufficient to manage the department., • Knowledge of computer systems, programs and applications., • Skill in exercising a high degree of initiative, judgment and discretion., • Skill in analyzing situations accurately and taking action., • Skill in establishing and maintaining effective working relationships., • Skill in organizing work, delegating and achieving goals and objectives., • Skill in exercising judgment and discretion in developing, interpreting and implementing departmental policies and procedures., • Ability to plan, organize and integrate priorities and deadlines., • Ability to identify, analyze and resolve financial problems., • Ability to evaluate and make recommendations for continuous quality improvement., • Ability to research, analyze, interpret complex data and present comprehensive reports., • Ability to communicate clearly and effectively orally and in writing., • Education and/or Experience Masters degree in Finance, Accounting, Health Care Administration, Business Administration, or comparable field is required. CPA, CPC, COC, or similar certification is preferred. Minimum of ten years’ experience including seven years in a healthcare. FQHC experience strongly preferred. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to work with complex mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to solve practical complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have advanced knowledge of Microsoft Office software (Word, Outlook, Excel), and financial software packages, i.e. Great Plains, eClinicalWorks, PayChex, UltiPro, Dynamics. Certificates, Licenses, Registrations Certified Public Accountant (CPA), Certified Professional Coder (CPC), Certified Outpatient Coder (COC), or similar certifications. Other Skills and Abilities Possess excellent verbal and written communication skills necessary for effective communication • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. • Travel The employee must be able to travel between sites. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job DescriptionCompany Overview SmartSource has more than 35 years of experience serving clients' business technology needs across events, staffing, legal, government, finance, education, entertainment, and meeting production. With fully staffed and equipped offices in major metropolitan markets throughout North America, SmartSource delivers scalable technology solutions for meetings, conventions, trade shows, exhibits, specialty events, and temporary business environments. SmartSource draws from an extensive inventory of IT, AV, interactive, and event production technologies to support solutions as varied as computers for contract staff, office equipment for temporary spaces, breakout room support, general sessions, registration technology, digital signage, kiosks, exhibit environments, and multi-story video walls. The team is focused on helping clients execute with confidence, reduce complexity, and create stronger attendee and stakeholder experiences. About the Role The Business Development Executive is a sales hunter and strategic account builder responsible for driving new revenue growth across SmartSource's event, exhibit, AV, IT, and interactive technology solutions. This role is built for a consultative seller who can identify opportunity, engage executive-level stakeholders, uncover business needs, and position SmartSource as a trusted partner throughout the customer journey. The ideal candidate brings proven experience in live events, trade shows, exhibits, experiential marketing, event technology, AV production, or a related B2B services environment. This person is comfortable prospecting, managing complex sales cycles, responding to RFPs, developing proposals, building business cases, and collaborating across internal teams to move qualified opportunities from first conversation to signed agreement. This role reports to the VP of Sales, Event Solutions. Core Responsibilities • Act as a front-line representative of SmartSource through inbound and outbound outreach, creating meaningful connections that lead to long-term client partnerships., • Actively pursue leads, prospect target accounts, qualify opportunities, and build a disciplined pipeline across enterprise, mid-market, agency, exhibit, and event clients., • Engage key decision-makers and influencers through email, phone, social, in-person meetings, industry events, and relationship-driven business development., • Run thoughtful discovery sessions to understand client goals, business challenges, event requirements, stakeholder priorities, and buying criteria., • Align SmartSource solutions to client objectives by connecting event technology, AV production, exhibit support, IT, digital signage, interactive solutions, and onsite service into clear business value., • Evaluate sales opportunities and make sound decisions about strategic fit, core value, commercial potential, and resource requirements., • Develop pitches, capabilities presentations, strategic ideas, tactical recommendations, written proposals, RFP responses, quotes, and business cases., • Review client RFPs and quotes with operations, sales leadership, production, and solutions stakeholders to ensure accuracy, feasibility, profitability, and strong positioning., • Negotiate terms and conditions and prepare detailed agreements based on client needs, SmartSource standards, and approved commercial parameters., • Clearly communicate client goals, scope, strategic priorities, and tactical requirements to internal teams so project execution meets client expectations., • Collaborate with Marketing, Solutions, Operations, Production, and Account Management to deliver a seamless client experience from first conversation through signed agreement and handoff., • Represent SmartSource at industry events, conferences, client meetings, trade shows, and networking opportunities to increase visibility and open new markets., • Maintain accurate CRM records, pipeline stages, next steps, activity history, and forecasting data in Salesforce, HubSpot, or other required systems., • Provide feedback on market trends, competitive activity, client needs, messaging, sales process, and future solution development., • Support team growth by sharing experience, mentoring newer team members, and contributing to improved messaging, strategy, and go-to-market execution.Requirements, • 3+ years of proven B2B sales experience in trade shows, exhibits, live events, experiential marketing, AV production, event technology, IT rentals, or a related service-based industry., • Demonstrated success in new customer acquisition, account penetration, client retention, and relationship expansion., • Strong ability to build and manage a sales pipeline, prioritize qualified opportunities, and move complex deals forward with discipline., • Proven success engaging executive-level stakeholders, decision-makers, influencers, procurement teams, and cross-functional client groups., • Strong consultative selling skills with the ability to connect client goals, event requirements, and technology solutions into a compelling value proposition., • Excellent written, verbal, presentation, interpersonal, and negotiation skills., • Ability to develop proposals, presentations, RFP responses, strategic recommendations, and client-facing business cases., • Strong organizational skills and attention to detail, with a proactive, responsive, goal-oriented, and customer-focused working style., • Comfort working cross-functionally with sales, operations, production, marketing, solutions, and account management teams., • Proficiency with CRM and sales tools such as Salesforce, HubSpot, Zoom, Slack, Microsoft Office, and related planning/reporting platforms., • Familiarity with structured sales methodologies such as MEDDICC, BANT, or SPIN Selling is a plus., • Positive, resilient, can-do approach with a commitment to continuous learning, professional growth, and improved performance., • Expected travel: approximately 25%, based on client, event, and market needs.What Success Looks Like, • Consistently delivers new revenue growth by securing high-value opportunities with enterprise and mid-market clients., • Builds repeatable, long-term relationships that expand beyond a single project, event, or stakeholder., • Creates strategic pipeline volume and velocity by identifying opportunities aligned with SmartSource's core growth priorities., • Positions SmartSource as a trusted advisor and partner of choice for event, exhibit, AV, IT, and digital technology solutions., • Improves client confidence by translating business needs into clear, executable, commercially sound technology recommendations., • Strengthens SmartSource's market presence by representing the company at key industry events and opening doors into new accounts and verticals., • Partners effectively across internal teams to accelerate deal cycles, reduce handoff friction, and improve the client experience., • Contributes to sales team development through mentorship, knowledge-sharing, stronger messaging, and continuous process improvement.Why SmartSource SmartSource offers a fast-paced, dynamic, and supportive environment where strong sellers can build a meaningful career with an industry-leading company. Team members are given the tools, resources, cross-functional support, and market credibility needed to succeed. SmartSource values collaboration, inclusion, curiosity, accountability, and continuous improvement. The company invests in its people through mentorship, resources, and opportunities because individual growth directly strengthens team and client outcomes. Equal Opportunity Statement SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender status, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, the Rehabilitation Act, and applicable state and local laws.

Job Description Operations Manager Our Family Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more. Job Responsibilities: • Audit and review the team’s customer proposals to ensureaccuratepricing, proper scope, and alignment with client expectations, • Analyze detailed operational reporting to support job completion, improve workflows, andmaintaina high levelof customer satisfaction, • Identifytrends, reporting discrepancies, and coaching opportunities to improve team performance and operational efficiency, • Conduct deep-dive reporting analysis in preparation for internal Quarterly Business Reviews (QBRs), • Complete,manage, and runwork orders as needed to support operational demands and ensure client expectations and service timelines are met, • Develop andmaintainstrong relationships with assigned clients, serving as a secondary escalation point for operational concerns and service-related issues, • Travel as needed for client meetings, operational reviews, and QBRs, • Develop and strengthen relationships with Operations Coordinators, providing guidance and escalation support, • Ensure proper work order distributionin accordance withcompany policies and operational standards, • Step into various team roles as needed to support operational continuity and business needs, • Partner with the Sales and Account Executive teams to lead andparticipatein client calls, • Ensure workflows are followed properly,identifyingoperational bottlenecks and implementing process improvements, • Assistmanagement in troubleshooting operational issues and escalations to improve job flow and productivity, • Always respond to clients, service providers, and associates professionally and expediently, • Approvepayroll hours as needed, • Enter and/or ensure billing information is entered accurately for credit card transactions, • Adhere to all company policies and procedures, • Performadditionalduties as assigned orrequired Job Qualifications: • Bachelor’s degree preferred; equivalent combination of education and experience will be considered, • Proven experience in operations management or a leadership role, • Strong customer service skills with excellent phone and communication etiquette, • Strong problem-solving, analytical, and decision-making abilities, • Excellent leadership skills with the ability to motivate, coach, and support team members, • Strong verbal and written communication skills, • Ability to multi-task and prioritize in a fast-paced environment, • Pro-active, organized, and detail-oriented, • National retail and facility maintenance experience preferred, • Experience working with and managing sub-contractors preferred Benefits: • Medical, Dental and Vision, • Company paid Group Term Life Insurance, • 401(k) Retirement Savings Plan (company match), • Paid vacation, sick/personaltimeand floating holidays, • Paid Holidays Why Broadway? We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business. We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. M-F 8:30AM-5:30PM

Job Description Park East Construction is a 37-year-old Construction Management and General Contracting company with over 5 billion dollars of portfolio experience. We are actively seeking Construction Management Field Project Manager with 5-7 years of Project Management experience to join our highly-experienced team. We are looking for candidates to work at assigned job sites primarily located on Long Island. Our CM projects include Public projects in Schools, Libraries, Fire Districts. Candidates must be experienced, dedicated, focused and, 100% committed to the delivery of complex multi-year, multi-location projects. Salary and benefits are excellent and commensurate with skills and experience. To learn more about us, visit our website – www.parkeastconstruction.com While working directly with the responsible project manager or Executive, a Field Project Manger oversees the day-to-day coordination of project delivery as the on-site representative of the construction manager and primarily work from the on-site trailer. Primary Responsibilities • Carefully review drawings and specifications to ensure a deep understanding of the projects, • Assist project manager in the development of initial project schedule, • Secure all government agency permits/approvals as required, • Prepare and work with project admin staff to create award recommendation letters, • Ensure all contractors entering the site have complied with the insurance requirements, • Confirm creation of a submission list along with a pro-active action for long lead-time items, • Oversee the delivery and securing of materials and ensure compliance with the specifications, • Proactively prepare for upcoming stages and management meetings, eliminating surprises, • Co-chair periodic project meetings and produce the meeting minutes for review and approval by the project manager, • Collaborate closely with the prime and subcontractors and the owner's site representatives, creating the environment for the smooth implementation of the plan, including pro-active monitoring and response to the challenges that arise on all projects, • Maintain general conditions of the worksite, ensuring safe storage of materials, proper designation of the work areas, secure access, and safe working environment for all, • Review the quality systems for effectiveness, efficiency, capability, and compliance, • Review “pencil copy” requisitions with the Project Manager, Architect, and Office support team, • Review and approve along with the project Architect proposed change orders (PCO's), • Maintain accurate daily logs and field observation reports, • Take daily progress photos and report any deviations from the plans to the appropriate contractor for resolution, • Safety – Maintain contractor project safety manuals and reports, record weekly safety talks, file and escalate any incident reports in conformance with OSHA, state, and local requirements Qualifications Sought • Must have 5-7 years’ experience as a hands-on construction project manager working in the field, with project values of $10 to 25 million dollars. We are not seeking assistant project managers who work from an office., • Bachelor’s degree in Construction Management, Engineering, Architecture, or Project Management preferred. In-lieu of a degree, ten years of highly related work experience is acceptable, • Excellent verbal and written skills along with strong interpersonal skills. Strong writing skills are essential., • Independent starter who is a team player and professionally represents the company every day, • Thorough knowledge of construction cost, estimating, scheduling, and purchasing, • Highly capable of reading, understanding, and interpreting architect and engineering drawings, specifications, and plans, • Collaborate closely with the prime contractors, owner representatives and the project manager creating the environment for the smooth implementation of the program, including pro-active monitoring and response to the challenges that arise, • Experience with Procore is a plus., • Knowledge of other tools, Primavera, PlanGrid, Submittal Exchange, is helpful, • Experience with public funded projects a plus, • Proficient with Microsoft Office suite, • OSHA 30 card preferred, • Must have own transportation and be willing to travel to projects sites across Long Island Company DescriptionPark East Construction is a 37-year-old Construction Management and General Contracting company with over $5 billion dollars of portfolio experience. We have a successful and growing General Contracting division focused on Self Storage, Warehouses, and Multi-family housing, along with our highly successful Construction Management division with a proven delivery track record for K-12 Education, Libraries, and Fire Districts’. To learn more about us, visit our website – www.parkeastconstruction.comPark East Construction is a 37-year-old Construction Management and General Contracting company with over $5 billion dollars of portfolio experience. We have a successful and growing General Contracting division focused on Self Storage, Warehouses, and Multi-family housing, along with our highly successful Construction Management division with a proven delivery track record for K-12 Education, Libraries, and Fire Districts’.\r\n\r\nTo learn more about us, visit our website – www.parkeastconstruction.com

Job Description About API Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time. Position Overview: The HRBP / Senior Human Resources Business Partner is responsible for aligning business objectives with team members and management in designated business units. The position formulates a partnership with HR functional areas to deliver value-added service to management and team members that reflects the Company’s business objectives. The HRBP will provide strategic support to several business units while supporting our team members within those businesses across the globe. This role acts as a strategic liaison between the business and the HR department to address business challenges, understand their needs, and align HR strategy to meet those needs. You will work with business leaders and the HR team to offer strategic and functional HR leadership and services to assigned units, including the planning and implementation of HR processes, strategies, and policies. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. This position is located at our Headquarters on Long Island. This role is hybrid, requiring 3 days, preferably 4, in Melville, NY. Success in this Role Strong partnership with business groups’ leadership and teams Improved leadership capabilities and talent pipelines in the business groups Effective management of employee relations and risk mitigation High engagement and retention across business groups What You’ll Do Key responsibilities Acts as a trusted advisor and partner to business leaders, providing advice, guidance, and support on all HR matters, including employee relations, talent management, performance management, and compensation Optimizes organizational effectiveness through the application of HR processes such as organizational design and strategic planning Drives talent management initiatives, including talent assessment, succession planning, and leadership development. Works closely with management and team members to improve work relationships, build morale, increase productivity and retention Identifies training needs for business units and individual executive coaching needs. Provide consulting and coaching to business leaders and managers Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met. Provide HR expertise in the areas of talent management, performance management, compensation design, organizational development, labor law compliance, training, and employee relations to designated business groups Analyzes trends and metrics in partnership with HR operations to develop solutions, programs and policies. Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions). Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. Maintains in-depth knowledge of legal requirements related to day-to-day management of team members, reducing legal risks and ensuring regulatory compliance. Provides guidance and input on business unit restructures, workforce planning and succession planning. Provides HR policy guidance and interpretation. What You’ll Bring Minimum Qualifications Minimum of 8 years’ experience in human resources, including multi-country HR support. Minimum of 5 years’ experience in a strategic business partner role and in resolving complex employee relations issues. Previous experience leading, developing and coaching junior HR team members Proficient with Microsoft Office Suite. Advanced Excel skills are required. Experience with HRIS systems. Comfortable learning new technical systems as needed. In-depth knowledge of employment law and HR practices across North America. Experience partnering with senior leaders in a global organization. Demonstrated ability to manage employee relations issues and organizational change. Works well in a team environment. Excellent communication skills, interpersonal skills, ethics, and cultural awareness. Ability to build solid connections with key stakeholders and influence major decision-makers. Solid time management skills, sense of urgency, detail-oriented, organization, and prioritization. Proven ability to maintain a high degree of confidentiality and discretion. Ability to multi-task and work under strict deadlines. Process driven. Strong analytical skills. Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies. Preferred Qualifications Experience supporting a global organization and/or airlines/hospitality. Experience providing multi-country HR support including Canada an India Experience supporting an evolving, globally dispersed Technology team Professional credential (PHR/SPHR or SHRM-CP/SHRM-SCP) Second language desired Education Bachelor’s degree in human resources, business administration or related field. Position Type and Expected Hours of Work Full time, Monday through Friday, normal core business hours and as needed on nights and weekends. Hybrid schedule requiring minimum 3 days in the office, preference is 4 days in office. Supervisory Responsibility Yes. May supervise 1-2 remote HR team members Travel Requirements Occasional travel to our office in Toronto What’s In it for You Health, dental, and vision insurance Competitive 401(k) matching Paid Time Off This role offers the opportunity to shape how people programs are implemented in a growing, global business, gaining exposure to complex international HR environments while driving meaningful impact for employees and the business. Compensation Compensation is determined based on several factors, including the candidate’s experience, qualifications, skill set, and location, as well as internal equity and external market benchmarks. A good faith annual salary range for this position is $110,000 to $125,000, plus 10% bonus. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR Bvg3xfseXu

Job DescriptionAccount Executive Location: Huntington Station, NY (Onsite) Why You’ll Love Teq Teq is a leading Educational Technology company providing products, instructional and technical services and support nationally to the K-12 marketplace. Teq employs over 115 employees and is based in our Huntington Station, NY with a presence in 20 states in the U.S. Our mission is to empower schools with a unique blend of expert service, cutting-edge products, and unparalleled support, fostering creativity and passion in the 21st-century learning environment. We have been serving the educational community since 1972. The company offers a uniquely innovative approach to selling relevant solutions to schools we call “the complete thought.” Why You’ll Love the Position Teq cultivates a supportive, "Pod-based" sales environment where collaboration replaces internal competition. You won't fight for leads; instead, you will own your specific territory, working in a strategic partnership with a Field Sales Representative to grow your region. We provide the training that enables you to become a Go-to Expert and Consultant that schools trust. While you will inherit a pipeline of pre-existing customers, you will have the autonomy to hunt for new opportunities, knowing that the products you represent are top-tier and backed by an honest, transparent sales philosophy. *This is not a remote position The First 90 Days: Your Path to Success In your first week... • Dive into Teq’s product and service offerings and practice consultative sales techniques., • Get up to speed on our HubSpot CRM and automated communication tools., • Meet with different Teq departments to understand how to leverage internal resources for your customers.In your first month..., • Strategic Planning- Create product presentations, outline your daily rhythm, and set personal milestones., • Observe & Learn- Join "Teams" meetings and sales calls to see the Teq value proposition in action., • Become familiar with K-12 funding sources and school budget cycles., • Collaborate on strategic territory plans and learn to build efficient, winning quotes.Second month and beyond..., • Own Your Territory- Perfect your talking points and execute sales strategies to meet and exceed targets., • Manage your pipeline through daily phone, email, and teams interactions., • Conduct web-based demos and schedule high-impact site visits for your outside sales teammate., • Identify new revenue streams and occasionally represent the company at regional trade shows or on-site events.What You’ll Bring to the Team:, • 3-5 years of sales experience, EdTech sales a plus., • Proven track record of developing and maintaining strong relationships with stakeholders at all levels., • An entrepreneurial mindset with the ability to thrive in a fast-paced, self-directed environment., • Ambition to build a sales career with a positive, "coachable" attitude., • Strong communications skills with the knack for building stong relationships from behind a desk., • Excellent organization skills and the ability to prioritize tasks in a fast-paced environment., • Highly collaborative, reliable, and driven by a sense of shared accountability., • A robust work ethic and an open mind toward mastering new technology and funding landscapes.What We Offer:, • Base salary PLUS uncapped commission with opportunity to make over $100k+ your first year., • Generous PTO plus 15 paid holidays., • Work-Life Balance - defined workday with no evenings or weekends required., • Comprehensive insurance package including, Medical, dental, vision, life, and disability., • 401k Savings Plan with company matching., • State-of-the-Art Facilities - Access to demo products for personal and professional use., • In-office perks like daily snacks, holiday celebrations, Summer Fridays, and discounted products.If you’re ready to take the next step in your career and make a meaningful impact in the education sector, we want to hear from you! Teq is an equal opportunity employer committed to diversity, belonging, and inclusion. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans' status, or any other characteristic protected by law. Powered by JazzHR Zr0wyDAXjd

Job Description Position Overview The Content & Campaign Marketing Manager will play a pivotal role in shaping and scaling API’s brand, demand generation, and ABX acceleration efforts. This role blends strategy with execution — requiring a marketer who is both highly creative and deeply strategic. This is not a traditional support role. This individual will lead brand-level initiatives, develop compelling sales enablement assets, execute global and multi-channel campaigns, and leverage AI-driven content development to amplify API’s market presence. We are seeking a high-energy, B2B growth marketer with exceptional PowerPoint design skills, strong video production capabilities, campaign management expertise, and the ability to translate strategy into polished, client-facing execution. Core ResponsibilitiesBrand-Level Leadership & Communications • Lead key brand-level initiatives, including:, • Website refresh and ongoing website management (shaping the narrative for product updates, market education, and awareness programs), while ensuring all content is built for SEO performance and inbound growth, • Social media channels optimization and updates (i.e. updated LinkedIn, post regularly, run digital campaigns, etc.), • Development of executive-ready brand communications with compelling narratives that resonates with diverse global audiences (one-pagers, videos, sales materials, explainer content, case studies)• Own and evolve API’s visual storytelling across digital, social channels, webinars and industry events, • Create high-impact presentations (PowerPoint mastery required) for leadership, clients, and industry events, • Develop and execute quarterly explainer videos to articulate product innovation and value propositions, • Ensure global brand consistency across airline, rail, cruise, and DPAX verticalsAPI World & Event Marketing Execution, • Collaborate on overall strategy and execution of API World and key industry events, • Organize and manage audio/video production for stage presentations, • Develop keynote decks, hero videos, and event messaging assets, • Lead content production before, during, and after events, • Repurpose event content into:, • Case studies, • Social campaigns, • Nurture sequences, • Business development materials, • Leverage event content to drive future pipeline growthSales Support & Revenue Enablement, • Partner with Sales and Sales Operations to:, • Develop Findings Reports, • Create case studies to support RFPs, • Quantify API impact in client-facing business cases• Build, update, and maintain master sales decks, • Create customized one-pagers, presentations, and short-form videos for client workshops, • Translate operational and financial insights into compelling visual storytellingABM & Campaign Management, • Support execution of Account-Based Marketing (ABM) initiatives, • Collaborate on contact database management and segmentation strategy, • Develop integrated, multi-channel campaigns (including digital, events, webinars, ABM, paid media, and content marketing) aligned to global and regional growth priorities, • Optimize digital marketing campaigns (email, LinkedIn, event, etc.), • Analyze campaign ROI, customer behavior, and sales pipeline performance, • Gather and interpret marketing data to drive strategic insights, • Build dashboards and performance reports to inform optimizationAI-Driven Content & Digital Innovation, • Leverage AI tools to:, • Generate high-quality content efficiently, • Create video scripts and visual assets, • Develop personalized campaign messaging, • Support scalable content production• Stay ahead of emerging marketing technologies and automation tools, • Introduce new efficiencies into content creation workflowsRequired Skills & Experience, • Bachelor’s degree in Marketing, Business, Communications, or related field, • 3–5+ years of B2B marketing experience and proven ability to collaborate cross-functionally with Sales, ABM, and Sales Operations teams, • Advanced proficiency in Microsoft PowerPoint (executive-ready design capability required), • Strong video production skills (script writing, editing, audio/visual coordination), • Experience with marketing automation and CRM platforms (HubSpot, Salesforce preferred), • Proficiency in digital marketing tools and analytics (Adobe Creative Cloud, Google Analytics, LinkedIn Campaign Manager, etc.), • Experience using AI tools for content creation and campaign optimization, • Strong understanding of Account-Based Marketing (ABM), • Proven ability to analyze campaign performance and optimize for ROI, • Exceptional written and verbal communication skills with the ability to craft compelling messages, thought leadership content, and various marketing materials, • Ability to manage multiple high-priority initiatives simultaneously, • Experience supporting trade shows, conferences, and executive-level eventsIdeal Candidate Profile, • Strategic thinker comfortable shifting between high-level strategy and execution, • Visually sophisticated and detail-oriented, • Highly organized and deadline-driven, • Comfortable operating in a fast-paced, growth-stage technology environment, • Able to blend data-driven decision making with compelling storytelling, • Passionate about brand-building in a global B2B setting Position Type & Hours Full time, Monday through Friday, normal core business hours and as needed on nights and weekends unless otherwise specified. This is a hybrid opportunity with a minimum of 3 days in our Melville, NY headquarters. Supervisory Responsibility None Travel Requirements Compensation Good faith annual salary range for this position is $100,000 to $130,000 plus bonus and is commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR DArnbxceWQ

Job Description Director, Patient Contact Center A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Director of Patient Call Center is responsible for the strategic leadership, operational performance, and continuous improvement of a high-volume, multi-channel patient contact center supporting a Physician Practice Management (PPM) organization serving approximately one million patients. This leader oversees domestic and offshore call center operations, leveraging technologies including AI-enabled patient engagement tools, workforce optimization platforms, automation, CRM systems, omnichannel communications, and analytics-driven performance management. The Director ensures an exceptional patient experience, operational efficiency, regulatory compliance, and scalable growth while supporting organizational goals related to patient access, retention, quality, and value-based care performance. Key Responsibilities Strategic Leadership • Develop and execute the enterprise patient contact center strategy aligned with organizational growth, access, and patient experience goals., • Lead a large-scale, multi-site patient engagement operation utilizing domestic and offshore staffing models., • Build scalable operational frameworks capable of supporting a patient population exceeding one million lives., • Partner with executive leadership on digital transformation initiatives, automation strategy, and patient access optimization., • Drive innovation through implementation of AI-enabled solutions including:, • Conversational AI/chatbots, • Intelligent call routing, • Speech analytics, • Predictive staffing, • Self-service patient engagement tools, • Real-time quality monitoring Essential Duties and Responsibilities • Develop, implement, and continuously improve contact center policies, procedures, workflows, and service standards., • Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics including quality, productivity, patient satisfaction, response times, abandonment rates, and scheduling accuracy., • Analyze operational and performance data to identify trends, gaps, root causes, and opportunities for improvement., • Lead workforce management strategies to ensure appropriate staffing levels and achievement of departmental goals related to quality, efficiency, and patient experience., • Partner with leadership teams to implement initiatives that improve patient access, scheduling efficiency, and overall service delivery., • Design and oversee quality assurance and training programs for new and existing team members in collaboration with Corporate Training and People Operations., • Monitor ongoing departmental performance against established targets and implement corrective action plans as needed., • Evaluate and recommend enhancements to contact center technologies, systems, workflows, and reporting capabilities to improve operational performance and patient retention., • Serve as a liaison between the Patient Contact Center and other operational departments to ensure alignment and continuity of care and service., • Ensure compliance with all applicable healthcare regulations, privacy standards, and organizational policies, including HIPAA requirements., • Support organizational initiatives, special projects, and other duties as assigned. Required Qualifications • Bachelor’s degree in healthcare administration, Business Administration, Communications, or a related field preferred. Equivalent combination of education and relevant experience may be considered., • Minimum of five (5) years of progressive leadership experience in contact center management, patient access, healthcare customer service, or related operations., • Demonstrated experience leading high-volume, multi-channel contact center operations., • Strong knowledge of workforce management practices, call center technologies, quality assurance methodologies, and performance analytics., • Experience developing and implementing operational strategies that improve patient satisfaction, employee engagement, and service efficiency., • Proven ability to analyze data, identify operational challenges, and implement process improvement initiatives., • Excellent leadership, organizational, problem-solving, and decision-making skills., • Strong verbal, written, and interpersonal communication skills., • Ability to manage multiple priorities and thrive in a fast-paced, metrics-driven environment., • Advanced proficiency in Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, and reporting tools., • Experience with electronic health records (EHR), patient scheduling systems, and contact center platforms preferred. Preferred Competencies • Patient-centered and service-oriented leadership approach., • Strong analytical and strategic thinking capabilities., • Ability to build collaborative relationships across departments and organizational levels., • High degree of professionalism, integrity, accountability, and adaptability., • Commitment to continuous improvement and operational excellence. Salary Range: • $130,000 to $150,000/annually commensurate with experience Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: • Medical/Dental/Vision Insurance, • Prescription Drug Coverage, • Company Paid Term Life Insurance & Long-Term Disability, • Supplemental Insurance Benefits, • Employee Assistance Program (EAP), • Retirement Plan - 401(k), • Paid Time Off (PTO), • Paid Holidays, • Career Development Programs, • All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com #SMD123

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