Studio Representative (NYC)
3 days ago
New York
Job Description “New York Pilates is about community and creating a space where people feel at home, leave their day behind and get into their bodies” - Heather Andersen, Founder & Owner WE WANT YOU! The Studio Rep is the face of New York Pilates. We’re seeking a results-driven Studio Representative to join our NYC team and drive studio revenue while delivering a best-in-class, welcoming experience Equal parts hospitality expert and sales driver, you are the first point of contact for students - building relationships, generating memberships, upselling services, and ensuring every interaction reflects NYP’s brand and community-first mindset. Reporting to the Studio Manager, you’ll partner with the studio team to grow revenue, elevate the student experience, and maintain a polished, high-energy studio environment. What You’ll Do • Engage prospective and current students and confidently guide them through NYP offerings, • Sell memberships, class packages, and retail with clarity and intention, • Meet or exceed monthly sales goals through proactive outreach and in-studio engagement, • Build relationships that drive retention, loyalty, and referrals, • Serve as the first and lasting impression of NYP, • Create a welcoming, high-energy, professional front desk experience, • Anticipate student needs and resolve issues quickly and confidently, • Execute opening, closing, and front desk procedures accurately, • Maintain brand standards across cleanliness, merchandising, and studio ambiance, • Support inventory management, retail restocks, and supply organization, • Assist with equipment resets and light cleaning between classes, • Partner with the Studio Team to ensure seamless daily operations and an elevated student experienceWhat You Bring:, • 1+ year of customer-facing sales or retail experience (boutique fitness or hospitality preferred), • Consistent track record of meeting or exceeding sales goals, • Strong communication and problem-solving skills, • Professional, positive, and brand-forward presence, • Comfortable with POS and studio systems (e.g., Mindbody), • Able to thrive in a fast-paced environment, • Adaptable, accountable, and solution-oriented, • Willing to take 4 NYP classes per month to stay connected to the product, • Able to stand and remain active for 4–6 hours per shift, lift up to 25 lbs occasionally, assist with equipment resets and light cleaning between classes, • Maintain at least 15 hours/week availability, and work early mornings, evenings, weekends, and holidays as scheduled by the Studio Manager based on business needs.Why You’ll Love Working With NYP!, • Competitive Pay: $17-$24/hour + monthly sales commission, based on years of experience, • Lifestyle Perks: Complimentary NYP membership, merch discounts, and credits toward continued education for our Online Instructor Training certification, • Build Something Iconic: We’re building an A+ team and supporting you every step of the wayNew York Pilates is a contemporary, design-forward Pilates brand with a reputation for exceptional instructors, a highly curated studio experience, and a loyal community of students. With multiple studios across New York City and the Hamptons, we are committed to delivering a consistent, high-quality experience in every location. Powered by JazzHR SrEjHrXXlu