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Pourquoi devenir acheteur avec DoorDash? Transforme tes compétences d’acheteur en revenus supplémentaires. Que tu aides quelqu’un à faire ses courses ou que tu livres une commande de dépanneur de dernière minute, en tant qu’acheteur DoorDash, tu débloques plus d’occasions de revenus. Reste actif en dehors des heures de pointe et plus besoin d’attendre qu’un restaurant prépare ta commande : devenir acheteur avec DoorDash te donne le contrôle de ton temps et de tes revenus. Être Shopper avec DoorDash vous offre la flexibilité de gagner de l’argent supplémentaire selon vos conditions. • Plusieurs façons de faire de l’argent :livre bien plus que des commandes de restaurants. Deviens acheteur et effectue des livraisons d’épicerie, de dépanneur, de détaillant, d’alcool et plus encore. DoorDash t’offre diverses possibilités de revenus pour optimiser ton temps., • Gère ton temps :gagne de l’argent en dehors des heures de pointe pour ne pas avoir à organiser ta journée autour de l’heure du dîner ou du souper; fais des courses au lieu de te tourner les pouces en attendant une commande., • Sais combien d’argent tu gagneras :un modèle de rémunération clair et concis te permet de connaître le montant minimum que tu gagneras avant d’accepter toute offre., • Démarrage rapide et facile :inscris-toi en quelques minutes et prends la route rapidement*. Exigences de base • 18 ans et plus* (21 ans et plus pour livrer de l’alcool), • N’importe quelle voiture, scooter ou bicyclette (dans certaines villes), • Numéro de permis de conduire, • Numéro d’assurance sociale (seulement aux États-Unis), • Accès constant à un téléphone intelligent Comment devenir un acheteur • Clique sur « Inscris-toi maintenant » et complète le processus d’inscription, • Télécharge l’application Dasher de DoorDash, • Active ta Carte Rouge dans l’application Dasher*, • Sous réserve d’admissibilité. Doit être âgé de 19 ans et plus en Arizona, en Californie, au Colorado, au Delaware, en Floride, en Géorgie, en Idaho, au Kentucky, au Montana, au New Jersey, au Nouveau-Mexique, au Texas, en Utah et en Virginie-Occidentale * La Carte Rouge est une carte prépayée utilisée par les Dashers pour payer les articles des offres Magasiner et livrer par un Dasher. La carte sera automatiquement approvisionnée avant que tu passes à la caisse. Les Cartes Rouges ne sont pas liées aux comptes bancaires du Dasher ni liées aux revenus.Cette carte est émise par la People’s Trust Company sous licence de Mastercard International Incorporated. Mastercard est une marque déposée et le dessin des cercles est une marque de Mastercard International Incorporated. Informations supplémentaires Livrer avec DoorDash est une excellente occasion de gagner des revenus pour toute personne à la recherche d’un emploi de livraison à temps partiel, saisonnier, flexible, de fin de semaine, après l’école, temporaire ou stable. Effectue des livraisons avec DoorDash et gagne un revenu supplémentaire tout en étant ton propre patron. Effectue des dashs lorsque ça te convient. Inscris-toi dès aujourd’hui.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com What You Would Get To Do The VP, Client Account Management is responsible for overseeing a team of Account Owners who are responsible for fostering long-term client partnerships and generating growth within their portfolio of client accounts. They will ensure a seamless client experience and continuously execute the growth and engagement strategy for each client to ensure they meet their goals. This individual will work collaboratively and provide leadership across teams to identify opportunities for service expansion, to develop innovative solutions, elevate service offerings, and build and ensure the team maintains strong client relationships that directly contribute to the bottom line and the company's continued growth and success. Your Contributions • Partner with cross-functional leaders and team members to align client account plans with organizational objectives., • A senior escalation points for top tier clients to ensure retention and growth., • Responsible for the development and execution of account plans to maximize value to the client, achieve sales targets and increase revenue., • Proactively identify and address client needs and concerns., • Ensure account teams work in a consultative approach with clients understanding their business needs and objectives, while ensuring a high-quality client experience., • Conduct regular business reviews with clients to assess performance and identify opportunities for improvement., • Anticipate industry trends and adapt accordingly., • Accountable for continued revenue, gross profit and net contribution growth targets., • Develop rolling 3 year strategies and account plans for Top Tier clients to exceed targets and drive growth., • Drive team to Identify and pursue new business and growth opportunities within the existing and new client portfolio, • Ability to negotiate and close complex deals., • Serve as a subject matter expert for CRM system (ie Salesforce) within the Client Services team., • Collaborate with business partners and internal stakeholders to ensure data and reporting accuracy., • Responsible for timely and accurate reporting., • Identify and implement process improvements to enhance efficiency and effectiveness., • Proactively ensure the team is timely and compliant with client data, intel and insights to effectively inform term forecasting and business planning., • Lead, develop and inspire a high performing, fit for purpose team of client services professionals, embodying ACE IT values., • Lead and influence client services and account teams in effectively leveraging engagement strategies., • Provide ongoing coaching, mentorship, and performance feedback to team members., • Foster a positive and collaborative team culture, promoting accountability and ownership. What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • 15+ years overall experience with a minimum 10+ years in a senior client services role preferably in an agency or corporate environment., • Strong growth mind set with extensive business development experience, • Demonstrated management experience with international team members, • Extensive experience leading cross-functional teams and driving efficiency, • Proven success in managing senior clients and large-scale client implementations, • Excellent proficiency with Microsoft Office including Excel, • Extensive proficiency with Google Suite, • Strong proficiency with client strategy and business development, • Familiarity with pricing models, financial oversight, and risk management strategies, • Expert communication skills, both written and oral at all levels, • Highly collaborative and open mindset, • Strong ability to work within matrixed and gray organizations, • Excellent client and stakeholder management skills with the ability to influence and lead by example, fostering a positive environment, • Client centric, approachable, with the ability to adapt to ever changing demands and different client work styles, • Personable, confident and authentic – able to deliver useful advice even when it means disagreeing with a client, • Ability to prioritize while adhering to critical project timelines in a fast-paced environment, • Motivated, self-starter, ability to take direction and work independently, and think strategically At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $159,000-$183,000. This role is also eligible for an annual discretionary bonus. #LI-Hybrid #LI- FG1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com What You Would Get To Do The Attendee Data Coordinator will support meeting planners in managing attendee registration for conferences and events, ensuring the smooth execution of data-related tasks. This role involves maintaining accurate attendee data, collaborating with event stakeholders, and providing database management to ensure consistency and accuracy. The Coordinator will assist in the development, testing, and management of event communications and online registration, as well as supporting attendees throughout the registration process. Additionally, the role provides administrative support to the broader Attendee Data Management team as needed. Domestic travel required. Your Contributions • Work with event planners on overall registration management for a high volume in-person, hybrid and virtual corporate events, • Database management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon request, • Assist in the development, editing, testing and management of online registration and event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc., • Assist attendees and stakeholders with any questions regarding registration, • Diligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information (PII), • Generating attendee lists upon request, • Responding to all client email within agreed upon SLAs, • Assist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc., • Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where needed, • Packing, ordering and shipping event supplies – maintain a shipping grid and track deliveries, • Manage post-event attendee reporting, • Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed, • Supporting other members of the department with mailings, onsite assistance, ad hoc projects, etc. What We Are Looking For • Bachelor's Degree Preferred, • 1-2 years of experience in Attendee Data Management and Event Technology including entry level meeting planning and coordination, • Advanced knowledge of Microsoft Excel, • Prior experience with other event platforms such as Cvent, StarCite, Eventbrite, etouches or other registration website platforms is a plus, • The individual must be comfortable assisting clients over the phone in navigating registration websites, so prior experience as a customer support or help desk representative is preferred, • Able to manage multiple projects simultaneously, • Good written and oral communication skills at all levels, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events, • Good communication with team or clients; some degree of empathy, • This role may be remote, hybrid or in-office, depending on the client account, • Requires ability to work other shifts and weekends and in excess of 40 hours/week, as necessary, • Requirement to be onsite at domestic events, and may require international travel when necessary, • Requires the ability to lift / move up to 30 pounds when necessary At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $57,000 to $65,600. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-SD1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for a well-known technology company. The AV Conference Technician will be responsible for providing white glove AV support to conference and meeting rooms throughout a new event center. The role is ideal for someone who has experience supporting video conferencing systems and has a deep understanding of presentation platforms like Google Slides, Keynote and PowerPoint . Experience engaging with C-suite executives and VIP's is preferred along with a strong focus on customer service. For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for the client. In this role you'll work with internal teams as well as external clients on a daily basis. Essential Duties & Responsibilities • Assist with the technical production of low-touch to mid-level events, • Kick-off and provide fundamental A/V support for all conference rooms and meeting spaces in the event center, • Set, strike, and operate basic AV equipment such as speakers, microphones, and display monitors in common areas, • Meet and understand client expectations on issues, escalating when appropriate, • Assist with the building of staging and A/V setup on-site, • Participate in creative team brainstorming sessions, • Identify new and alternative ways of approaching FIRST's technical production offering to clients, • Assist event production spaces, as needed What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Position requires 2-4 years of experience, • Must understand audio and video signal flows, • Must be able to set, strike, and operate AV equipment such as, but not limited to: audio consoles, PA speakers, video switchers, display monitors, PTZ cameras, etc, • Must have a deep understanding of video conferencing platforms such as Zoom, Google Meets, etc, • Must have a deep understanding of MS Office, Google Workspace, and common presentation software such as PowerPoint, Keynote, and Google slides, • Prior experience in technical delivery of high-quality events is preferred, • Solid communication and customer service skills are a must to build and maintain relationships with team members, clients, and vendors, • Ability to prioritize while adhering to critical project timelines in a fast-paced environment, • Ability to multi-task and manage multiple priorities at once, • Experience managing day-to-day changes with high attention to detail, • Must be fluent in English, • Ability to work onsite, • This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required Administrative and General: • Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings, • Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity, • Build excellent relations with the team, clients, vendors, and key venues through positive communications, • Ensure knowledge is shared within the team to enable them to work smarter, • Work on ad hoc requests as required, typically during quiet times At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth. • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $51,433.00 - $59,148.00. This role is also eligible for an annual discretionary bonus and overtime compensation, in accordance with applicable policies. #LI-MV2 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: New York. This is a hybrid role, must live in the NY tri state area and be able to go into office. Learn more at www.firstagency.com What You Would Get To Do The HR Systems Manager will play a key role within the IT organization, collaborating closely with the People & Culture (P&C) team to define and execute the strategy for core HR platforms (BambooHR, UKG, Greenhouse, Docebo). This role is responsible for the ongoing systems management, as well as contributing to the evaluation, selection and implementation of future HR technologies. The ideal candidate will have a strong systems mindset and a passion for enhancing automation, efficiency, and reducing manual efforts across the business. This position also involves managing vendor relationships and coordinating with third-party consultants, serving as a critical link between IT and People & Culture. The role also requires flexibility to occasionally work outside of traditional office hours, depending on demand and production requirements. Your Contributions Human Resources Information System (HRIS) • Build and maintain relationships with vendors and external consultants to manage delivery of services (e.g. feature updates, system support, etc.)., • Provide training across P&C teams to ensure understanding of how the systems work and how to use it efficiently and effectively., • Collaborate with the Encore team responsible for HR Technology to ensure changes are communicated and tested., • Collaborate with P&C to enhance processes and system controls, aiming to improve efficiency and overall operational effectiveness., • Partner with IT Operations to automate and maintain user accounts and roles for HR systems., • Evaluate and prioritize improvements and issue resolutions based on stakeholder feedback and overall business impact., • Maintain API and/or low-code HRIS integrations across systems., • Maintain a detailed log of all open items, including updates, reported bugs, fixes, and pending enhancements and proactively support the resolution and closure of outstanding issues by coordinating with relevant teams., • Build and improve reports within the existing systems to ensure accuracy and efficiency., • Work with Data + Insights and Data Governance to define data/metrics needed for P&C dashboards across systems. Applicant Tracking & Learning Management Systems • Serve as the primary point of contact for managing Applicant Tracking and Learning Management Systems, including vendor relationship management., • Build new reports and enhance existing ones to support data-driven decision-making., • Effectively monitor and maintain system license usage., • Develop and maintain any API or low-code integration across all systems., • Continuously work with P&C to improve the overall processes and controls to enhance system efficiency and user experience. What We Are Looking For • Bachelor's Degree preferred, • Position requires more than 8-10 years of experience, • Knowledge of and experience with HRIS, ATS, and LMS systems and functionality (e.g., BambooHR, UKG, Greenhouse, Docebo), • Experience with 1-2 implementations of an HRIS system (preferably UKG, Workday, SuccessFactors), • Experience working with vendors and third-party technology partners, • Multiple (5+) years of relevant experience with HR systems in a global enterprise, • Configuration of design templates, development work and customization of HRIS, ATS, and LMS systems, • Strong initiative with an appetite to learn and develop, • Strong attention to detail and the ability to see jobs through to completion, • Ability to prioritize work and meet deadlines with excellent planning and organizational skills, • Ability to successfully work under pressure and deliver change, • Ability to work both independently, and within a team, and a strong team player At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $116,000.00 - $135,000.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-MV2 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionDescription: Job Title: Residential Psychiatric Nurse Supervisor: Director of Residential Services Job Status: Non-Exempt/Part Time Job Hours: 15-20 hours, On-site Location: Midtown Manhattan Compensation: $55,000 - $55,640 About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach” to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York’s City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers, but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: The ultimate aim of the Encore 49 Residence is to prevent recidivism of hospitalization and/ or homelessness and improve quality of life for older New Yorkers. The Residential Psych Nurse is responsible for promoting clinical excellence and evidence-based practice. The Residential Psych Nurse supports a healthy work environment in which a team-based, patient centered care can flourish. The Residential Psychiatric Nurse will be a part Encore 49’s residential team providing clinical direction and support. They will report to the Senior Director, while collaborating with the team consisting of the Residential Manager, Residential Coordinator, Case Managers, Psychiatrist, License Social Worker, Visiting Nurses, and Home Health Aides. Benefits: This position is a part-time position with benefits that include flexible paid time off (vacation, sick days and earned floating holidays) and flexible spending account, dependent care and transit benefits. Requirements: Responsibilities: • Conducts medical health assessments, behavioral health pre and post evaluations, care stabilization, and referral services to clients in need of follow up appointments, • Work with the Residential Coordinator to update and maintain medication advocacy; ensuring all medication changes are documented and followed., • Using a client-centered approach to client care, the Psychiatric Nurse Practitioner will ensure that the clients receive an integrated, multidisciplinary assessment and immediate stabilization plan., • Assessments are to include client choice and/or mandated care, harm reduction, trauma-informed care, and psychosocial rehabilitation., • The Residential Psychiatric Nurse will perform with a demonstrated ability and sensitivity providing services to highly vulnerable individuals who have history of homelessness, substance affected, and/or have serious and persistent mental illness., • The Residential Psychiatric Nurse will work with culturally and lifestyle diverse populations., • Refer individuals to immediate/urgent care as well as establish community connections with primary care, mental health services and substance use disorder care., • Provide preliminary health diagnosis, care, and treatment plans to clients., • Provide crisis intervention assistance when needed., • Document each client interaction, health data and notes in the AWARDS system., • Coordinate and follow-up on internal and external doctors’ appointments, hospital and rehabilitation admissions of clients including healthcare assessments as needed, • Collaborate with the Residential Manager, Buildings and IT Manager and other interdisciplinary staff to prioritize placement meetings for Encore 49., • Establish and maintain community health resources with direct linkages to care., • Participate in internal and external health care management meetings with Senior Director, Program Director, Case Managers, and other care coordinators when needed., • Administer medication as prescribed when needed, including but not limited to ointments, injections, ophthalmic, etc., • Manage and report quarterly on any an assessment and treatment outcomes., • Maintain a safe and confidential working environment that meets federal, state, funding source and Encore Community Services requirements., • Actively participate in the weekly Case Review Meeting along with the monthly Psych meetings with the Psychiatrist., • Create, update, and add addendums to current medical Policy and Procedures, ensuring adherence to state, federal, and Encore 49 requirements and regulations., • Clearly and accurately document all incidents and report in a timely manner, • Ensure timely reporting, documentation and record-keeping and hard copy files in accordance as mandated by funding sources or agency administrator, in an orderly and up-to-date manner;, • Actively participate in the interdisciplinary team approach at Encore 49, including communicating with the Senior Director, Residential Manager and Buildings and IT Manager., • Participate in staff meetings and supervisory sessions.? All other duties as assigned by supervisor(s). Required Qualifications: • Sensitivity and empathy for all residents;, • Current Registered Nurse Licensure in NY State, • Psychiatric Mental Health Nurse Certification, • Active Medicare/Medicaid Registration preferred, • Commitment to providing care services for individuals experiencing homelessness, mental health disorders, and/or substance use., • Demonstrated experience working with diverse educational, lifestyle, ethnic and cultural origins, • Excellent interpersonal skills and ability to work as both part of a team and independently, • Strong written and verbal communication skills, • A proactive person-centered approach, • Ability to triage emergencies when needed (can be via telephone, • Flexibility in schedule required, • Commitment to Encore’s mission and to uplifting the voices of people with lived experiences of homelessness and mental health disorders, • Desire to perform the essential functions of this job, • Ability to handle emergency situations Preferred Qualifications: • Proven experience with the seniors who are formerly homeless, and/ or those with mental health diagnoses;, • Expert written, oral, and interpersonal communication skills;, • Experience working both independently and in a team-oriented and collaborative environment;, • Competency in using relevant patient care data base systems preferably AWARDS;, • Excellent organization skills;, • Works well under supervision;, • Works well and takes initiative in a fast paced, high intensity and ever evolving environment;, • Bilingual a plus.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: New York. This is a hybrid role, 2 days in office, subject to change at any time. Must live in the NY tri state area and be able to go into office. Learn more at www.firstagency.com What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. There is a requirement for onsite events to travel domestically or abroad as required. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions: • Project management of ongoing event projects, including internal stakeholder communications, timeline management, and deliverables tracking, • Comfortable with behind-the-scenes tasks, collaborating and being a team player to support a small part of larger scale programs, • The book of work managed by the Associate Project Manager consists of 50% virtual events, 25% in person simple to medium complexity events and 25% as support on larger scale events and conferences, • Experience working with virtual event platforms required, Zoom Webinar preferred Additional contributions: • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders (required), • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • Track time spent to projects to accurately reflect the work being done, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Share knowledge of best practices, new suppliers, services and venues What We Are Looking For • 2-4+ years' event management experience, preferably in a corporate or financial environment, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Knowledge of venues and suppliers in key US cities At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $63,200.00 - $72,700.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com Location: Jersey City, NJ / Hybrid (3 days in office, subject to change at any time), must reside in tri state area to commute to work. What You Would Get To Do: The Associate Event Technology Manager supports the delivery and execution of event technology solutions, including registration websites, event platforms, and data management, working closely with clients and internal event delivery teams. The role is responsible for building, configuring, and supporting event technology platforms, managing event databases, and producing accurate reporting using advanced Microsoft Excel skills. This position also provides technology and coordination support for live events and meetings as required, helping to ensure event technology is implemented effectively and contributes to a smooth overall event experience. Domestic and/or international travel may be required with this role. Your Contributions • Lead the end-to-end implementation and project management of event registration websites, mobile apps, and related event technology platforms for assigned events, from initial setup through live execution and post-event closeout., • Act as a primary point of contact for clients on event technology matters, maintaining direct communication and confidently representing the agency's technical expertise. Provide informed recommendations on platform selection, attendee experience design, and implementation approaches based on event objectives., • Configure, test, and execute event technology systems, balancing multiple concurrent projects while managing timelines, dependencies, and deliverables across internal teams, vendors, and clients., • Proactively troubleshoot and resolve technical issues, both remotely and onsite, exercising sound judgment to address challenges without the need for constant senior escalation., • During live events, serve as the lead onsite Event Technology representative when assigned, overseeing registration desk operations, system performance, and onsite troubleshooting, and directing supporting team members as required to ensure seamless delivery., • Manage all technology-related client communications, including save-the-dates, invitations, registration process, confirmations, post-event surveys, and system-driven attendee communications., • Oversee database and list management, ensuring accuracy, consistency, compliance, and effective segmentation. Produce registration reports, year-on-year comparisons, attendance insights, and event analytics to support decision-making., • Coordinate the production and execution of technology-enabled event materials such as name badges, tent cards, place cards, signage, agendas, confirmations, and departure notices, where applicable., • Partner closely with Event Delivery, Production, and Content teams to ensure event technology is fully integrated into overall programme logistics and onsite operations., • Contribute to budget development support by gathering and validating technology-related costs, liaising with vendors, identifying cost efficiencies or value-add opportunities, and supporting post-event reconciliation and follow-up. While not a direct budget owner, inputs materially inform budget and resourcing decisions., • Design and support registration desk flow and onsite setup, ensuring efficient attendee check-in experiences and operational readiness., • Create and distribute post event client surveys, • Maintain comprehensive event documentation, files, and records in line with standard operating procedures, compliance requirements, and audit standards, ensuring continuity across teams and projects., • Actively contribute to the continuous improvement of the Event Technology function by sharing learnings, communicating platform or vendor updates, and recommending process improvements or best practices that enhance consistency and quality across the team., • Accurately track and record time spent on projects to ensure transparency, resource planning, and commercial accuracy. What We Are Looking For • Bachelor's Degree preferred, • 2-4+ years of experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology, • Advanced proficiency in Microsoft Office, with a strong emphasis on Excel (including functions such as VLOOKUP) and working knowledge of PowerPoint., • Proficiency with event registration platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, or similar systems., • Experience with virtual meeting and event platforms including Zoom, WebEx, Intrado, GlobalMeet/TalkPoint, SpotMe, Concise Chime, or comparable technologies., • Working knowledge of integrating customer relationship management tools (e.g., Marketo, Salesforce, DealCloud) with event registration and management platforms., • General knowledge of HTML and CSS is a plus; additional programming or scripting experience is advantageous but not required., • Strong project management skills, with the ability to manage multiple projects and competing priorities simultaneously., • Clear, professional written and verbal communication skills, with the ability to engage effectively with clients, vendors, and internal teams., • Client-focused, adaptable, and approachable, with the ability to adjust communication style to meet varying client needs and working environments., • Motivated self-starter with the ability to follow direction, work independently, and apply innovative thinking when solving problems., • Awareness of industry suppliers, emerging technologies, and best practices within event technology., • Flexible and willing to work outside standard business hours, including evenings and weekends, and to travel or provide remote support for live events as required., • 20%-40% Travel Requirement, • Very good communication and social skills At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-SD1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionDescription: Job Title: Residential Case Manager Program: Encore 49 Residence Supervisor: Residential Manager of Supportive Housing Job Status: Full Time/ Non-Exempt Job Hours: 35 hours per week Location: Hybrid work schedule 4 day in Midtown office; 1 day virtual Compensation: $50,000 - 55,000 annually About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach” to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York’s City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers, but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: The Residential Case Manager at Encore 49 provide case management and rehabilitative mental health services, namely in the areas of hygiene, activities of daily living, financial management, social functioning, health care and self-sufficiency, to identified residents of Encore’s supportive housing program. The ultimate aim of the program is to prevent recidivism of hospitalization and/ or homelessness and improve tenant's quality of life. Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements: · Conduct needs-based and program eligibility assessments, engaging in community outreach, providing case management services, milieu management, crisis management and de-escalation and life skills. · Connect to income resources and/or public benefits, determining rental amounts, landlord recruitment/mediation, attending meetings/trainings within the community, collaborating care with service providers and multi-disciplinary teams and accompanying participants on appointments as needed. · Have an expertise on mental health services and may develop specialty areas including housing, legal services, benefits, or others as indicated by the needs of the program. · Provide assessment, and at times companionship, for Encore 49 residents in a variety of settings, including in offices, in resident rooms, on neighborhood outings, at doctor’s offices, at Encore’s Senior Center and other NYC neighborhood locations · Provides intensive case management for the acute population; ensures residents receive regular engagement in services. Facilitates the delivery of appropriate services for residents as indicated by relevant service modalities through an equity lens. · Demonstrates knowledge of resident-specific resources, a passion for serving the population and the ability to contribute to the program-wide objectives of a diverse and dynamic team. · Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. · Clearly documents all client interactions along with required eligibility and demographic information. Obtains and maintains resident vital documentation and disability documentation. · Ensures timely reporting, documentation and record-keeping within data entry systems and hard copy files in accordance as mandated by funding sources (DHS and DHMH) or agency administrator, in an orderly and up-to-date manner. · Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams. · Conduct monthly room inspections for each resident on the caseload, wellness checks, and deliver client mail if necessary · Maintains physical and emotional safety of all residents in the facility. Manages the milieu and addresses any resident conflict immediately to de-escalate. Will contact emergency personnel as necessary and will accurately and adequately complete any reports or documentation required. · Coordinate services with the Senior Center, Meals on Wheels, Adult Day Treatment Programs, family members, medical facilities, home care agencies, entitlement systems and all other service providers involved with or required by clients. This includes advocacy when needed and/ or visiting hospitalized clients and clients in nursing homes. · Escort clients to and from hospital visits. This include 911 calls where clients are taken to hospital or nursing homes. Conduct follow-up visits with clients who are hospitalized or in a nursing home until the clients are discharged or placed in other long-term treatment facility · Actively participate in the interdisciplinary team approach at Encore 49, including communicating with the Senior Director of Programs. Assistant Director of Senior Housing Services, Building Manager, consulting Psychiatrist, medical doctors, caseworkers, visiting nurse, home health aides, administrative assistance, interns and volunteers. · In times of great need, assist with Encore’s Home Delivered Meals Program; including assisting with the delivery of meals in the Neighborhood of Encore 49 · Participate in staff meetings and supervisory sessions with Director of Social Services and Supervisor of Social Services. · All other duties as assigned. Qualifications: · Have a sensitivity and empathy for participants in the programs. · Two years’ experience and BA in related social service field. · Proven experience with the senior homelessness, and/ or mental health populations. · Strong clinical skills. · Expert written, oral, and interpersonal communication skills. · High level of competency working with Microsoft Office suite and cloud-based applications. · Strong time-management and prioritization skills. · Experience working both independently and, in a team-oriented, collaborative environment. · Demonstrate excellent organization skills · Knowledge in AWARDS database a plus. · Work well under supervision. · Must be able to work a flexible schedule of either Saturday-Wednesday or Sunday-Thursday. · Bilingual a plus.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Hybrid 3-4 days in Jersey City, NJ office (subject to change at any time to 5 days.) Learn more at www.firstagency.com What You Would Get To Do The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • Share knowledge of best practices, new suppliers, services and venues What We Are Looking For • 5–7+ years' event management experience, preferably in a corporate or financial environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Knowledge of venues and suppliers in key US cities At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $77,518 - $89,146. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBuilding a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com Location: New York. This is a hybrid position; candidates must reside in the NY tri-state area and be able to commute to the office.What You Would Get To Do The Associate Director, Embedded Solutions will work closely with FIRST Leadership and the Account Director across a dedicated account or portfolio to support and execute the strategic approach to client operations. This role is responsible for ensuring consistent, high-quality service delivery across the team and driving strong operational performance across ongoing event programs. In this role, you will lead and develop Team Leads and event teams within a client-facing environment, fostering a collaborative, high-performing culture aligned with both client and organizational goals. You will play a key role in ensuring teams are effectively supported, resources are aligned, and delivery remains seamless across accounts. You will serve as a key point of contact for clients and stakeholders, working closely with them to understand needs, navigate challenges, and support long-term program success. While this role spans the full event lifecycle, it is focused less on hands-on execution and more on team leadership, client relationship management, and operational oversight across embedded event services. Your Contributions Leadership & Team Management • Requires leadership of multi-service and/or global remit for a dedicated account or portfolio of accounts, • Lead and develop Team Leads and broader event teams, ensuring consistent performance and coverage across client accounts., • Own resource planning, team capacity, and workload allocation across accounts, ensuring teams are effectively structured and supported., • Drive team performance, development, and succession planning, fostering continuous growth and a high-performance culture, • Identify and address performance issues or challenges that affect productivity, escalating concerns as necessary. Encourage open communication for rapid resolution., • Coordinate bi-weekly team meetings, including content and agenda management., • Work with the People & Culture team to recruit and develop talent, including overseeing training requirements and supporting leadership in hiring for open roles, • Lead onboarding for new team members, ensuring smooth transitions and effective induction processes. Client & Stakeholder Management • Act as a senior point of contact for clients, building strong, trusted relationships and ensuring alignment with client expectations. Serve as a strategic partner to stakeholders., • Partner with clients and teams to solve complex challenges with practical, scalable solutions while supporting ongoing team development., • Strengthen relationships with client leadership and internal stakeholders., • Partner with FIRST Leadership to align on strategic initiatives and contribute to broader business objectives. Operational Excellence & Reporting • Oversee delivery across event programs, ensuring alignment with KPIs, SLAs, and consistent high-quality outcomes. Drive operational efficiency across teams., • Drive operational excellence by implementing best practices, improving processes, and supporting knowledge sharing across teams., • Maintain oversight of reporting and operational performance, ensuring accuracy and actionable insights., • Oversight and ownership of the general reporting required for QBRs., • Drive process improvement initiatives to enhance efficiency and service delivery., • Support the development and adoption of best practices across teams., • Identify opportunities to improve efficiency, reduce costs, and enhance client value across workflows., • Support cost-aware decision-making and ensure commercially viable solutions across accounts. Strategic Growth • Support account growth initiatives, including RFPs, renewals, and strategic account development., • Collaborate with leadership to identify account growth opportunities and drive continuous improvement across service delivery.What We Are Looking ForPlease note that experience doesn't always match our exact description. If you feel you'd be a great fit for this role, we encourage you to apply—we'd love to see how you could contribute at FIRST., • 10+ years' event management experience, preferably in the financial services industry or a corporate environment, • 3+ years' of people management experience, including a proven track record of managing and training teams. Experience managing lower-level managers with oversight of the broader team, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills, • Travel up to 20%At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth., • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.United States Residents: The base pay for this position ranges from $155,000 to $180,000. This role is also eligible for an annual discretionary bonus. #LI-MV2 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for a well-known technology company. The Event Technician will be responsible for executing the technical production for mid-level events requiring support with Audio/Video, staging, lighting and design needs. The role requires strong technical understanding and practical experience operating event production systems, with extensive experience in A/V and technical direction for both corporate events and live experiential events. For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create an efficient and reliable technical environment for event staff and vendors. In this role you'll work with internal teams as well as external clients and vendor partners on a daily basis. Essential Duties & Responsibilities • Operate event production equipment including but not limited to Yamaha CL series audio desks, ETC lighting consoles, Ross Carbonite vision switchers, and PTZ camera controller, • Provide feedback to facility Team Lead on event production equipment usage and efficiency including but not limited to Yamaha CL series audio desks, ETC lighting consoles, Ross Carbonite vision switchers, and PTZ camera controllers, • Actively liaise with the event production Team Lead to provide feedback and suggestions on possible enhancements and improvements to the space, • Identify to Team Lead new and alternative ways of approaching FIRST's technical production offering to clients, • Manage client expectations on production challenges, proactively providing solutions, • Coordinate and support building of staging and A/V set up on-site as required, • Perform day-to-day housekeeping and maintenance of a hi-tech conference venue, • Provide full event production support including but not limited to forwarding slide decks, video playback, live stream coordination, graphic support, and multi camera operation, • Basic editing of video footage to provide clients with recordings of their event, • Coordinate with systems engineers on troubleshooting and incident resolution, • Provide white glove customer service to clients and stakeholders, • Perform regularly scheduled system maintenance checks to ensure all A/V equipment is working properly, in collaboration with the engineering team, • Flex into operating other event production areas as skills and training allows What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Position requires 2-4 year of experience, • Full understanding of audio visual technology and advancements including lighting, audio/video output, and power, • Experience with Unilumen LED walls and WATCHOUT software is a plus, • Experience working with the following equipment / tools is helpful: Yamaha CL series audio desks; Adobe Premiere Pro & Creative Cloud Suite; Keynote; Google Workspace; ETC Ion lighting desk; Crestron Control systems, ROSS Carbonite and Ultrix vision systems, Panasonic PTZ camera controllers, Dante Controller, Shure Wireless Workbench, QLab, and Riedel Communication systems., • Proficient in the technical delivery of high-quality events, • Video output experience with strong technical understanding of associated systems, • Excellent communication and customer service skills are a must to build and maintain relationships, • Ability to prioritize while adhering to critical project timelines in a fast-paced environment, • Experience managing day-to-day changes at every level of detail, • Ability to manage many projects at once with varying levels of production, • Knowledge of PTZ cameras and controllers, • Knowledge of livestream/ broadcasting (especially streaming to the internet), • Must be fluent in English, • Ability to work onsite, • This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth. • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $63,143.00 - $72,614.00. This role is also eligible for an annual discretionary bonus and overtime compensation, in accordance with applicable policies. #LI-MV2 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: New York (Hybrid Schedule) or Remote (Working EST Hours) Learn more at www.firstagency.com What You Would Get To Do The Analytics Lead will play a pivotal role at FIRST bolstering the company's AI and data capabilities. Reporting to the Director of Data and Analytics, you will be responsible for translating complex data into actionable intelligence that drives strategic decision-making and delivers measurable value to clients. This is a key role in FIRST's role as an intelligence-driven partner in the brand experiences sector. The role offers an exceptional opportunity to help drive strategic transformation and work with sophisticated, high-profile clients. Your Contributions Client Intelligence and Insights • Lead the development and implementation of client intelligence solutions, predictive models and insight generation capabilities., • Translate complex data sets into commercial insights that power decision-making for both internal stakeholders and clients., • Design and implement predictive models that enhance event performance, client satisfaction and revenue forecasting., • Develop approaches that transform event performance data into actionable insights. Advanced Analytics • Apply statistical modelling, machine learning techniques and data visualization to solve complex business challenges., • Lead the design and execution of experiment design and A/B testing to optimize performance., • Build and implement sophisticated analytical models that deliver against FIRST's strategic objectives of productivity improvement and revenue generation., • Create compelling data narratives that communicate insights effectively to both technical and non-technical audiences. Strategic Leadership • Contribute to the transformation of FIRST's operating model through AI and data capabilities., • Work with cross-functional teams to establish metrics, KPIs and robust measurement approaches., • Support the development of AI-powered products and services that create differentiated client value., • Partner with business units to define metrics that align with strategic objectives. What We Are Looking For • Bachelor's Degree preferred Or Equivalent practical or technical experience required, • Advanced degree in Statistics, Data Science, Mathematics, Computer Science or related quantitative field., • Position requires 3-5 years of experience Technical Skills • Expert proficiency in Python and/or R for statistical modelling and data analysis., • Strong understanding of business processes and how to apply analytics to improve them., • Experience with machine learning techniques and their practical applications in business settings., • Proven ability to build statistical models, perform advanced analysis, and generate meaningful insights. Business and Communication Skills • Exceptional business storytelling ability with a focus on translating complex data findings into clear, actionable recommendations., • Demonstrated skill in consulting with business units to define metrics and KPIs., • Strategic mindset with the ability to connect analytics work to business outcomes and revenue generation., • Experience working with cross-functional teams and influencing decisions through data-driven insights. Industry Knowledge • 5+ years of experience in analytics, business intelligence or data science roles., • Experience in consulting, marketing, or professional services environments is beneficial., • Track record of successfully implementing analytics solutions that drive measurable business impact. Key Competencies and Attributes • Strategic analytical thinker with exceptional problem-solving abilities., • Strong business storytelling skills and ability to communicate complex concepts clearly., • Results-oriented with focus on delivering measurable business impact., • Collaborative team player who builds strong relationships across functions., • Intellectually curious with passion for exploring new analytical approaches., • Rigorous attention to detail while maintaining a big picture perspective., • Client-centric mindset that aligns analytics work with customer value., • Adaptable to changing requirements and business priorities., • Committed to ethical data practices and responsible analytics. At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $129,754 - $149,217 (Hybrid – New York Office). The base pay for this position ranges from $114,025 - $131,129 (Remote-Working EST Hours). This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-MV2 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. At StubHub, we’re not just selling tickets; we’re elevating the entire live event experience. Whether it’s a user’s first concert or their hundredth festival, StubHub is there from the discovery to the encore. Fans and promoters alike turn to us for the safest, most convenient ticketing service, and our engineers make it all happen. Why We Need You Imagine a world where attending any live event is just a click away—a world where the excitement starts not at the gate, but the moment they decide to go. That world is built by you. Without your skills, without your dedication to enhancing the user journey through innovation and technology, the magic fades. You are the architect of dreams for millions of fans. Without you, there’s no journey to begin. Location: Hybrid (3 days in office/2 days remote) – New York, NY About the team: Operations is the group of teams that are responsible for the post-purchase customer journey for fans, and is comprised of three sub-teams: Active Support, Fulfillment, and Marketplace Operations. Our Active Support division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources for both fans and support agents. Fulfillment mission is to make sure our customers get valid tickets to the events, building all of the systems that ensure we have zero breakage across the ticket fulfillment process. And finally, Marketplace Operations ensures that we are providing fans with the best inventory possible for every event across the globe. We are customer obsessed and experiment a lot to constantly find ways to improve consumer experience. We work hard on backing every order with our technology, so people can buy and sell tickets with confidence. Every engineer in our organization is an owner to drive innovation from ideation to delivery. We celebrate every success and build a safe environment for the engineers to grow. What You'll Do • Craft the technological backbone of our marketplace, engineering seamless experiences that connect people with their passions. Your role is pivotal, blending creativity with technology to forge connections that last a lifetime., • Develop cutting-edge software solutions that enhance the scalability and functionality of our global ticketing platform., • Leverage your deep understanding of software architecture to predict user needs before they even feel them., • Collaborate across teams to pioneer new features and services that redefine how people attend live events., • Drive continuous improvement by integrating feedback and metrics from real-world use into development cycles. What You've Done • You have at least 5-7 years of professional experience in software development across multiple programming languages such as C#, Java, Python, or Go., • Your expertise extends to designing and implementing robust, mission-critical systems., • Experience designing and developing solutions to complex problems with significant business impact, • Proven ability to learn other coding languages, platforms, frameworks, and tools, • Understanding of the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations It Would Be Nice If • You have done non-trivial work with large language models (LLMs) or chatbots., • You’ve engaged with real-time ticketing systems or similar e-commerce platforms., • You have a knack for user-centric design thinking, always aiming to enhance customer satisfaction., • You thrive in dynamic, fast-paced environments and are excited by the challenge of solving complex problems., • You have a passion for live events, whether music, sports, theater, or anything in between. What We Offer: • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000—$250,000 USD About Us StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found _ We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. At StubHub, we're not just selling tickets; we're elevating the entire live event experience. Whether it's a user's first concert or their hundredth festival, StubHub is there from the discovery to the encore. Fans and promoters alike turn to us for the safest, most convenient ticketing service, and our engineers make it all happen. Why We Need You: Imagine a world where attending any live event is just a click away-a world where the excitement starts not at the gate, but the moment they decide to go. That world is built by you. Without your skills, without your dedication to enhancing the user journey through innovation and technology, the magic fades. You are the architect of dreams for millions of fans. Without you, there's no journey to begin. Location: Hybrid (3 days in office/2 days remote) - New York, NY About the team: Business Operations owns the post-purchase journey for fans through three core teams: Marketplace Operations, Active Support, and Fulfillment. The Marketplace Operations team earns and protects fan trust by delivering the best ticket inventory worldwide. We're obsessively customer-focused, constantly experimenting to make buying and selling tickets seamless and reliable. Marketplace Ops owns the bottom of the funnel , everything after a transaction, where trust is built or broken. From refunds and payments to shipping extensions and replacements, we build the systems that back every order. Our engineers tackle 0 to 1 initiatives at massive scale , designing resilient, high-performance architecture and driving ideas from concept to delivery, directly impacting millions of fans worldwide. What You'll Do: Invent new ways fans experience tickets using Agentic AI • Integrate AI into engineering at scale, leveraging Claude AI, OpenAI to supercharge workflows, writing code, brainstorming designs, running Q&A agents, generating test plans, drafting PRs, and more., • Experiment with next-generation AI and voice tech. Explore reasoning models, real-time voice APIs, and other emerging tools to push the boundaries of what engineering can do. Shape the future of live events at massive scale • Build the technological backbone of our marketplace, connecting millions of fans to the experiences they love. Own 0 to 1 initiatives and scale them globally • Design and ship systems that are fast, resilient, and anticipate user needs before they even arise. Why You'll Love This Team: • Ownership & Impact: Tackle complex, high-impact problems, own projects end-to-end, and build tools that enable millions of fans and internal users to have seamless, reliable experiences., • AI-First Product Direction: Develop real-world AI-enabled features that go beyond demos, powering meaningful workflows and automation., • Collaborative Engineering Culture: Work with thoughtful engineers across experience levels in an environment that values clarity, craftsmanship, and shared ownership. What You've Done: • 3-4 years of software development experience across languages such as C#, Java, Python, or Go., • AI experience with interest in building AI-enabled interfaces and workflows; exposure to tools like ChatGPT, Claude, or other LLM-based systems., • Product-oriented mindset with a passion for building intuitive, high-quality user experiences that balance technical correctness., • Obsessed with eliminating waste, boosting operational efficiency, and building tools that empower users to do more, faster, and smarter., • Data-Driven engineers who turn complex datasets into actionable insights to guide product and engineering decisions. What We Offer: • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range $165,000-$200,000 USD About Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Full-time Description Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators. At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential. We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world. Summary An Encore BI Developer will be responsible for designing, building, and maintaining business intelligence solutions – including interactive dashboards, automated reports, and scalable data models – that empower stakeholders across the organization to make informed, data-driven decisions. This individual will serve as a hands-on builder, developing reporting solutions primarily while writing performant SQL against SQL Server and Snowflake environments. You’ll translate complex business requirements into polished, production-ready BI deliverables and partner directly with business analysts, product owners, and engineering teams to define reporting strategies, surface trends, and proactively deliver insights that drive business outcomes. You’ll also be expected to leverage AI-powered analytics tools and agentic AI assistants to accelerate development, automate data preparation and quality workflows, and continuously improve the speed and depth of insight delivery across the organization. Who You Are An innovator who brings ideas to the table, works hard, tells your story, and builds new tech - someone who is a genuine collaborator who contributes to the team and helps accomplish amazing things in a high-energy and dynamic environment. High-level Job Requirements • Design, develop, and maintain enterprise-grade dashboards, reports, and self-service analytics solutions using Power BI and Domo to support operational, strategic, and executive decision-making, • Write, optimize, and tune complex SQL queries against SQL Server and Snowflake databases to extract, transform, and aggregate data for reporting and analytical purposes, • Develop and manage ETL/ELT pipelines and dataflows to integrate data from multiple sources into a cohesive reporting layer, • Perform thorough data validation and quality assurance to ensure accuracy, consistency, and reliability of all reporting outputs before delivery to stakeholders, • Identify and implement opportunities to use agentic AI assistants for automated data quality checks, anomaly detection, trend analysis, and natural language report generation, • Document reporting processes, data sources, data lineage, transformation logic, and business rules for future reference and knowledge sharing, • Embrace Augeo’s CORE values – Collaborative, Objective, Responsive, and Earnest in all areas Competencies • Strong written and verbal communication skills with the ability to present data insights clearly to both technical and non-technical audiences, including executive leadership, • Analytical mindset with strong attention to detail and a commitment to data accuracy and integrity, • Organized, with the ability to manage multiple concurrent projects and work independently toward project-driven deadlines, in person or remote Desired Technical Skills • 3–5 years of hands-on experience building dashboards, reports, and data models in a professional setting including writing complex SQL queries, with strong proficiency in joins, subqueries, window functions, CTEs, stored procedures, and query performance tuning, • Experience with Domo, including building dataflows, creating Beast Mode calculations, designing cards and dashboards, managing connectors, and scheduling data refreshes, • Solid experience querying and managing data from Microsoft SQL Server, including proficiency with SQL Server Management Studio (SSMS) and familiarity with SSIS or similar ETL tools, • Experience working with Snowflake cloud data platform, including writing performant queries, understanding Snowflake architecture, and working with Snow SQL or the Snowflake web interface, • Solid understanding of data warehousing concepts, star and snowflake schemas, dimensional modeling, and slowly changing dimensions, • Exposure to additional BI platforms such as Tableau, Looker, or Qlik is a strong plus, • Experience leveraging AI-powered analytics and reporting tools (e.g., Power BI Copilot, AI-assisted query generation, natural language BI interfaces) to improve productivity and reporting quality, • Understanding of ETL/ELT processes and data pipeline architecture Education and Experience • Four-year college degree from a regionally accredited college or university in Computer Science, Information Technology, Data Analytics, Business Intelligence, Statistics, or a related field preferred (or equivalent relevant experience), • 3–5 years of experience in a BI development, reporting, or business intelligence role with hands-on dashboard and data model building responsibilities, • Demonstrated experience integrating AI-powered analytics and development tools into daily reporting and data analysis workflows Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Travel Travel is primarily local during the business day, although occasional out-of-area and overnight travel may be expected. Benefits of joining team Augeo • We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations), • We offer paid Long-Term disability and Life Insurance, • HSA/FSA plans, • We offer varying voluntary benefits such as critical, hospital, pet coverage and much more, • Employee benefit education, campaigns and wellness opportunities, • 401k retirement matching and financial planning resources, • Education reimbursement, • Several EAP resources, • 13 paid holidays and PTO time, • Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos, • Employee referral bonuses, • Employee group opportunities, • Fun, casual and flexible working environment that embraces the hybrid workstyle, • Career growth opportunities, • Summer internship program *St. Paul MN Preferred, but open to remote Salary Description $95,000 - $105,000

This job posting is available in English and Canadian French. Please scroll down for the French version. Cette offre d’emploi est disponible en anglais et en français (Canada). Veuillez faire défiler pour la version française. _ Remote - U.S. & Canada Only | Full-Time Compensation: • $65K - $95K USD (U.S.-based candidates), • $75K - $105K CAD (Canada-based candidates) We're Not Looking for Employees. We're Looking for Builders. Level Agency is hiring a sharp, proactive Account Manager — someone who thrives at the intersection of performance, collaboration, and client partnership. You’re a translator of data into strategy, a supporter of teams, and a champion of client success. You don’t just “manage” — you move things forward. This Isn’t for Everyone. We’re building something rare: a place where growth, truth, and high performance go hand-in-hand. You’ll thrive here if: ✅ You think like an owner — not a task manager. ✅ You know how to support and elevate a team, not just track tasks. ✅ You don’t wait for instruction — you lead with clarity and initiative. ✅ You get excited about using AI to supercharge your work. And you’ll struggle here if: ❌ You need constant direction or hand-holding. ❌ Feedback feels like criticism instead of opportunity. ❌ You’re not ready to move fast and raise the bar. We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale. We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients range from ecommerce to B2B, education, healthcare, and beyond. And our team? Fully remote, deeply collaborative, and relentlessly driven. As an Account Manager, you’ll be the strategic connector between client goals, internal teams, and real results. You’ll lead accounts, guide execution, and ensure every deliverable moves the needle. You’ll: • Support the Team – Act as the operational backbone for the account team, helping ensure projects move efficiently and everyone has what they need to succeed., • Own Client Relationships – Be the go-to partner for your clients. You’ll build trust, communicate proactively, and solve problems before they start., • Manage the Work – Oversee daily execution across media and creative; ensure everything runs on time and exceeds expectations., • Drive Performance – Collaborate with media strategists to analyze data, identify opportunities, and guide strategy., • Tell the Story – Translate metrics into clear narratives and strategic recommendations., • Handle Budgets – Own forecasting, budget tracking, and campaign pacing with precision., • Stay Ahead – Keep clients and teams informed on the latest marketing and industry trends., • Integrate AI – Use generative AI tools to streamline work, spark ideas, and improve execution. Must-Have Experience • 3+ years in an agency or client services environment., • Proven success in performance marketing, including paid media execution and optimization., • Experience supporting cross-functional teams to achieve ambitious goals., • Financial fluency — you’ve owned budgets, forecasts, and media pacing., • Excellent communication and presentation skills., • Data-savvy — you can interpret campaign metrics and pivot strategy accordingly., • Highly detail-oriented, organized, and accountable., • Comfortable using (and learning) AI tools to increase speed and quality. Nice-to-Have Experience • Background in ecommerce, education, or B2B verticals., • Familiarity with GA4, Looker Studio, or similar analytics platforms., • Experience upselling or growing client accounts., • Working knowledge of project management tools (e.g., ClickUp, Asana, etc.). At Level, AI is a skillset, not a side note. In this role, you’ll be expected to: • Use tools like ChatGPT, Midjourney, Claude, and Perplexity to improve workflows and ideas., • Document and share your learnings to support team growth and innovation., • Continuously experiment and iterate — the best solutions come from refinement., • Push through the discomfort of learning new tools and stay ahead of the curve., • Treat AI as a strategic multiplier — not a crutch., • No Ego, All In We don’t do “that’s not my job.” We win together. • Better Every Day We want the feedback—even when it stings. • Relentless for Results Activity is nothing without outcomes. • Driven by Truth We challenge assumptions and follow the data. At Level, we support our people across the U.S. and Canada with benefits designed to promote flexibility, wellbeing, and long-term growth. • Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays, • Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options, • Comprehensive health benefits, mental health support, and company-paid disability & life coverage, • Employer retirement contributions (401(k) in the U.S., RRSP match in Canada), • Quarterly performance reviews and career advancement opportunities This role is open to U.S. and Canada residents. We are unable to sponsor visas at this time. We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and celebrate what makes you, you—regardless of race, gender identity, age, disability status, sexual orientation, or background. Click below and submit your resume. You’ll also be asked a few thoughtful questions—take your time. We care more about your thinking than your pedigree. Let’s build something together. _ Télétravail — États-Unis et Canada seulement | Poste à temps plein Rémunération : • 65 000 $ à 95 000 $ USD (candidats basés aux États-Unis), • 75 000 $ à 105 000 $ CAD (candidats basés au Canada) Nous ne cherchons pas simplement des employés. Nous cherchons des bâtisseurs. Level Agency est à la recherche d’un·e gestionnaire de comptes stratégique et proactif·ve — une personne qui s’épanouit à l’intersection de la performance, de la collaboration et du partenariat client. Vous savez transformer les données en stratégie, soutenir les équipes et faire progresser les comptes clients. Vous ne vous contentez pas de « gérer » : vous faites avancer les choses. Ce poste n’est pas pour tout le monde. Nous bâtissons quelque chose de rare : un environnement où croissance, transparence et haute performance vont de pair. Vous vous épanouirez ici si : ✅ Vous pensez comme un·e propriétaire d’entreprise — pas comme un simple gestionnaire de tâches. ✅ Vous savez soutenir et élever une équipe, pas seulement suivre des listes de tâches. ✅ Vous n’attendez pas les directives — vous agissez avec clarté et initiative. ✅ L’idée d’utiliser l’IA pour amplifier votre travail vous enthousiasme. Ce rôle risque d’être plus difficile pour vous si : ❌ Vous avez besoin de directives constantes ou d’un encadrement rapproché. ❌ La rétroaction vous semble être une critique plutôt qu’une occasion d’apprendre. ❌ Vous n’êtes pas prêt·e à évoluer rapidement et à hausser les standards. Nous sommes une agence de marketing de performance propulsée par l’IA — conçue pour la précision, bâtie pour évoluer et guidée par une approche scientifique. Chez Level, nous combinons stratégie, médias, création et intelligence artificielle afin de générer des résultats mesurables. À chaque fois. À grande échelle. Nous avons été reconnus parmi les meilleurs lieux de travail à Pittsburgh et classés dans la liste Inc. 500 des entreprises à la croissance la plus rapide. Nos clients évoluent dans plusieurs secteurs : commerce électronique, B2B, éducation, santé et plus encore. Notre équipe? 100 % à distance, hautement collaborative et motivée par l’impact. En tant que gestionnaire de comptes, vous serez le lien stratégique entre les objectifs des clients, les équipes internes et les résultats concrets. Vous dirigerez les comptes, guiderez l’exécution et veillerez à ce que chaque livrable génère un réel impact. Dans ce rôle, vous allez : • Soutenir l’équipe – Agir comme pilier opérationnel pour l’équipe de comptes afin que les projets avancent efficacement et que chacun dispose des ressources nécessaires pour réussir., • Gérer les relations clients – Être le partenaire de confiance de vos clients. Vous bâtirez des relations solides, communiquerez de façon proactive et résoudrez les problèmes avant qu’ils n’apparaissent., • Gérer l’exécution – Superviser l’exécution quotidienne des campagnes média et créatives, en veillant à respecter les échéanciers et à dépasser les attentes., • Stimuler la performance – Collaborer avec les stratèges média pour analyser les données, repérer des opportunités et orienter la stratégie., • Raconter l’histoire des données – Transformer les indicateurs de performance en récits clairs et en recommandations stratégiques., • Gérer les budgets – Assurer la précision des prévisions, le suivi budgétaire et le rythme des campagnes., • Garder une longueur d’avance – Informer les clients et les équipes des tendances marketing et des évolutions de l’industrie., • Intégrer l’IA – Utiliser des outils d’IA générative pour accélérer les processus, générer des idées et améliorer l’exécution. Expérience requise • 3 ans ou plus d’expérience en agence ou en service-conseil auprès de clients, • Expérience démontrée en marketing de performance, incluant l’exécution et l’optimisation de campagnes média payantes, • Expérience de collaboration avec des équipes multidisciplinaires pour atteindre des objectifs ambitieux, • Solide compréhension financière — gestion de budgets, prévisions et rythme des investissements média, • Excellentes compétences en communication et en présentation, • Forte aisance avec les données — capacité d’interpréter les résultats de campagne et d’ajuster la stratégie en conséquence, • Grande attention aux détails, sens de l’organisation et responsabilisation, • Confort à utiliser (et à apprendre) des outils d’IA pour améliorer la rapidité et la qualité du travail Atouts • Expérience dans les secteurs du commerce électronique, de l’éducation ou du B2B, • Familiarité avec GA4, Looker Studio ou d’autres plateformes d’analyse, • Expérience en développement ou en croissance de comptes clients, • Connaissance d’outils de gestion de projets (ex. : ClickUp, Asana, etc.) Chez Level, l’IA est une compétence — pas un raccourci. Dans ce rôle, vous devrez : • Utiliser des outils comme ChatGPT, Midjourney et Perplexity pour améliorer votre efficacité, • Partager vos prompts, vos améliorations de processus et vos idées avec l’équipe, • Expérimenter régulièrement et faire évoluer vos méthodes de travail, • Voir l’inconfort comme une partie normale du processus d’apprentissage, • Utiliser l’IA pour améliorer votre rapidité, votre clarté et votre créativité — sans remplacer la réflexion stratégique, • Sans ego, tous engagés Il n’y a pas de « ce n’est pas mon travail ». Nous gagnons ensemble. • S’améliorer chaque jour Nous voulons la rétroaction — même quand elle est difficile à entendre. • Obsédés par les résultats L’activité seule ne suffit pas. Les résultats comptent. • Guidés par la vérité Nous remettons les hypothèses en question et suivons les données. Chez Level, nous soutenons nos équipes aux États-Unis et au Canada avec des avantages conçus pour favoriser la flexibilité, le bien-être et la croissance à long terme. • Télétravail complet aux États-Unis et au Canada, allocation mensuelle pour le bureau à domicile et vendredis d’été, • Congés généreux, incluant congés illimités (États-Unis), vacances compétitives (Canada) et options de congé parental et familial, • Avantages sociaux complets, soutien en santé mentale et assurances invalidité et vie payées par l’entreprise, • Contributions de l’employeur à la retraite (401(k) aux États-Unis, contribution équivalente au REER au Canada), • Évaluations de performance trimestrielles et occasions d’avancement professionnel Ce poste est ouvert aux résidents des États-Unis et du Canada. Nous ne sommes pas en mesure de parrainer des visas pour le moment. Nous sommes engagés envers la diversité, l’équité, l’inclusion et le sentiment d’appartenance (DEIB). Level est fier d’être un employeur offrant l’égalité des chances — nous célébrons ce qui vous rend unique. Cliquez ci-dessous pour soumettre votre CV. Vous répondrez également à quelques questions — prenez votre temps. Nous nous intéressons davantage à votre façon de réfléchir qu’aux entreprises où vous avez travaillé. Construisons quelque chose ensemble.

Position Overview The Production Systems Engineer will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in a specific discipline such as Audio, Video, or Lighting; this position must be the subject matter expert for their discipline. Manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audiovisual systems and components in a large venue situation. The Systems Engineer will be the key resource of information for the Project Manager(s) and team; will interface with the warehouse leads helping to design systems; and be the product manager for large venue systems. Position reports Director, Production. Key Job Responsibilities Event Pre-planning • Partner with the Project Manager, Account Manager, Creative, Sales Team and end client to design, pre-plan and manage all aspects of their expertise or discipline., • Complete necessary technical drawings, production plans, labor needs, budgets, equipment selection in R2, and interfacing with Mgr, Inventory Control & Systems, the warehouse leads, and sub rentals., • Assist and support the other PGE Departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation • Manages their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards., • Set and properly test technical components., • Operate designated equipment for the event, as needed., • Provides leadership to their assigned crew; such as: A2, V2, Master Electrician, Projectionist, and local union labor. Post-show Management • Responsible for post-show management to include: final labor, time sheets, expenses, sub rentals, and any equipment maintenance needs., • Complete reporting information and feedback from team to the Project Manager(s) for the post show jot form to document for client’s future events. Customer Service • Provides excellent service and strive to exceed the expectations and needs of internal and external customers., • Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. Job Qualifications • BA/BS Degreed or equivalent experience, • 5+ years of live large venue audio visual, • 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline AUDIO, • 2+ years crew lead experience, • Strong customer service skills, • Excellent organization skills, • Advanced problem solving skills, • Strong written and oral communications skills -Ability to travel up to 75% Competency Group This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 For more information our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. #LI-BD1

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com What You Would Get To Do: The Account Director plays a key role in managing client relationships and supporting the strategic development of assigned account(s). This role is responsible for ensuring the successful delivery of programs, driving client satisfaction, and contributing to revenue growth opportunities. Acting as a trusted partner to clients and an internal leader, the Account Director oversees account performance, supports financial management, and contributes to long-term account planning. The Account Director demonstrates strong client management experience, commercial acumen, and the ability to guide teams toward consistent, high-quality service delivery. Your Contributions Account Leadership & Client Growth • Act as the primary point of contact and strategic advisor for assigned clients, • Build and maintain strong client relationships, ensuring long-term partnerships and continued growth opportunities., • Maintain account plans and develop a pipeline of growth opportunities across the client's business, • Conduct monthly updates and lead quarterly account reviews, • Monitor monthly performance against annual targets, proactively identifying gaps and implementing actions to close them., • Monitor client satisfaction trends and proactively address issues, risks, and opportunities for improvement and growth Contract & Financial Oversight • Manage contract negotiations and renewals, collaborating with shared services, • Monitor client contracts, service level agreements (SLAs), and key performance indicators (KPIs) to ensure service excellence., • Collaborate with the Commercials Team to manage account budgets, forecasts, and financial performance, ensuring accuracy and account profitability, • Follow client invoice and finance processes, • Analyze historical information and trends to provide insights for current fiscal status, • Identify future opportunities and track in CRM system, • Manage and execute client requests for Compliance and Account related matters, • Maintain accurate reporting in internal systems such as CRM (Salesforce), ensuring visibility into pipeline, performance metrics, and financials Business Development & Growth • Act as the primary point of contact and strategic advisor for assigned client, • Build and maintain strong client relationships, ensuring long-term partnerships and continued growth, • Identify new opportunities and develop proposals for account growth, • Qualify all new business opportunities and pull in the needed expertise and capability from across FIRST as well as externally to deliver on commitments to clients, • Proactively look for ways to streamline processes, identify best practices and new solutions What We Are Looking For • Bachelor's Degree Preferred, • Position requires 8-10 years of experience, • 8+ years' client management experience, delivering exceptional service to large client accounts, • Strong and consistent track record of meeting and exceeding account/departmental targets and objectives, • Experience with corporate/financial clients is highly preferred, • 3+ years' event management experience highly preferred, • 20-40% Requirement to travel domestically and may require international travel when necessary At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $$105,444 - $121,261. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-HYBRID #LI-SD1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Encore in New York, NY is seeking a dedicated Operations Manager to oversee floor operations and ensure exceptional service.

About Encore Talent Solutions: Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. Encore Talent Solutions is an Equal Opportunity Employer.

Represent Encore professionally on every job site and provide a clear, customer focused experience. At Encore, we're all about creating a culture where success is celebrated. Encore Fire Protection is an Equal Opportunity Employer.

Encore Talent is seeking a Senior Software Engineer to lead technology strategy for software delivery teams.

The Encore program is an excellent opportunity to reignite your professional career. The Deloitte Encore Program is specifically designed to enable professionals who have left the workforce to return to work with confidence.

A leading recruitment firm is seeking an Information Security Engineer for a contract role, 100% remote.Ideal candidates will have extensive experience with identity and access management, especially with Ping Directory and the Ping Identity suite.The position requires a Bachelor's degree in compute

Encore Global - - Responsibilities: Direct and lead sales and operations teams to achieve revenue and profitability goals for the assigned venue(s); Develop and maintain relationships with clients at all organizational levels to ensure retention and exceptional service; Oversee financial management

As a Field Support Veterinarian, you'll deliver hands-on, high-quality veterinary care to Encore practices throughout your region as practice needs arise. Local leadership, medical autonomy, and the backing of Encore Vet Group, a supportive network of 55 veterinarian-led practices who keeps it real

Encore Global - - Responsibilities: Set up and operate basic audiovisual systems in a hospitality environment; Provide excellent customer service and ensure guest satisfaction; Assist with equipment operation and breakdown for events; Coordinate with hotel staff and clients on site; Accurately docu

Qualifications Proficiency in 2 of the following disciplines: Audio, Video, Lighting, and LED.This will be identified through successfully passing the written exam and then evaluation in practical application.Demonstrate exceptional customer service skills.Bachelor’s Degree is preferred.Audio, Lig

Qualifications Proficiency in 2 of the following disciplines: Audio, Video, Lighting, and LED.This will be identified through successfully passing the written exam and then evaluation in practical application.Flexibility in schedule Bachelor’s Degree is preferred.Audio, Lighting, Projection, or

Encore Global is hiring for a position requiring a minimum of 10 years in event technology, focusing on Audio, Video, and Lighting expertise.

Located in the heart of Manhattan's vibrant West Chelsea neighborhood, we're proud to be part of a creative, caring community that values connection and trust. Join our team at West Chelsea Veterinary! We're not just a veterinary hospitalwe're a compassionate, connected team dedicated to making a re

Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.

Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue. Operations Management • Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel., • Provides direct supervision of team members including scheduling and time keeping., • Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges., • Ensures that daily equipment sheets are updated and properly completed., • Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment., • Attends BEO, Pre-Cons, and pre-production meetings as needed., • Delegates tasks as appropriate. Customer Service • Reviews quotes and provides recommendations for cost efficiencies in accordance with the company's standard operating procedures., • Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling., • Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors. Mentors Technicians to also provide this superior level of customer service., • Meets with guests' onsite to ensure that their needs are met and the equipment setup is working properly., • Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards. People Development & Training • Promotes and reinforces a positive working environment centered on Encore core values., • Hire, develop, lead and motivate a talented team of technicians and operational support staff., • Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field., • Manage human resource related issues including performance management, salary administration and training and development., • Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained., • Registers and recommends team members for additional training opportunities as needed. High School Diploma is required. Bachelor's degree is preferred. 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience. Experience leading workflow and team members. Working knowledge of audio visual equipment in a live show environment Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. Deliver World Class Service Hospitality Ownership Do The Right Thing Manages Ambiguity Drive Results Directs Work Achieves Goals See The Big Picture Financial Acumen Value People Builds Effective Teams Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 2-3 hours per day Standing: 3-4 hours per day Walking: 3-4 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 0-1 hour per day Climbing: 0-1 hour per day Grasping: 0-1 hour per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Auditory/Visual Requirements Close Vision: Frequently Distance Vision: Frequently Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*? Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.? Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Salary Pay Range: $66,300.00 - $75,000.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Manager, Product Management- Encore.

Position Overview Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.Achieves the overall goals of the organization through effective workforce and inventory cost control.This position reports directly to

The Chief Operating Officer (COO) will play a critical leadership role in overseeing and driving the operational excellence of Encore's School Services division. Ensuretimelydelivery and alignment with Encore’s strategic goals. Aligned with Encore’s core values and mission to serve children and

Encore Support Services in New York is seeking a Chief Operating Officer (COO) to oversee the operational excellence of the School Services division. This role aligns with Encore’s mission to serve children and families.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Hybrid 3-4 days in Jersey City, NJ office (subject to change at any time to 5 days.) Learn more at www.firstagency.com What You Would Get To Do The Senior Project Manager is responsible for supporting the client with their internal and/or client-facing events and conferences while consistently delivering exceptional service through excellent project management and creative solutions. This includes the management of all aspects of the event operation, from initial briefing to reconciliation, including but not limited to project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, gift selection, audio/visual needs, webcasts, staging, speaker selection, execution, reconciliation and so on. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Assist with the training of new joiners, • Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable, include:, • Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event, • Oversee workload of the team ensuring day to day understanding of capacity/pressure points, • Management of staffing assignments considering individual team members capacities and capabilities, • Management of personal development reviews for direct reports, • Lead and motivate direct reports, encouraging a productive and positive atmosphere, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness, • Share knowledge of best practices, new suppliers, services and venues, • Deepen relations with existing clients and maximize on all opportunities to generate new business What We Are Looking For: • 8-10+ years' Event Management experience, preferably in the financial services industry or a corporate environment, • Advanced experience of events, conferences, meeting and production management, including but not limited to C-level executive dinners, cocktail receptions, meetings, recognition events, and sponsorships, • Extensive experience with managing senior clients in planning and execution of events, • Experience managing a team of employees is a plus, but not required as not all Senior Project Manager roles have management responsibilities Additional responsibilities: • Strong proficiency working in Cvent, • Strong proficiency with Microsoft Excel and Microsoft Office, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills, • Extensive industry knowledge of new suppliers, venues, services, and best practices with active participation in the industry, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong team player, able to co-plan with colleagues and the client on large scale programs, • Strong ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $95,300.00 - $1,239,000.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at: firstagency.com Location: NYC 2- 3 days in office (subject to change at any time) What You Would Get To Do As the Project Manager/Global Corporate Access Conference & Roadshow logistics, you will organize and plan corporate access meetings (conferences, field trips, non-deal roadshows, bespoke events), which would allow for strategic interactions with prospective or existing investors within the Global Banking and Markets division. Your Contributions • Focusing on event logistics, which includes coordinating complex, internal/ external meetings and conference calls (non-deal roadshows, conferences, field trips, etc), • Client base includes corporate managements and institutional investors (hedge funds, mutual funds), • Direct contacts via emails, calls, and Zoom with clients, corporates and investors on meeting details/ideas, • Handles a high volume of emails, supporting internal client teams and external clients (corporates and investors), • Working closely with the conference lead on organization and data entry for conferences, • Reconcile event attendees post each event and use the internal system to maintain records, • Work on business analytics with a senior member of the team, produce monthly & quarterly reports. Analyzing statistics and keeping track of the findings., • Zoom: prepare & arrange details, kick-off Zoom meetings, and reconcile attendees post Zoom meeting, • Act as an ambassador for the FIRST brand, leading by example and displaying the company's core values (Ambition, Creativity, Excellence, Integrity, Teamwork), • Travel up to 40% may be required What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Bachelor's degree preferred, • 3-5 years of experience in event management, corporate access, or related field, • Excellent interpersonal and communication skills, • Ability to solve problems quickly and efficiently, • Demonstrates a high degree of integrity and confidentiality, • Advanced working knowledge of the Microsoft Office, • Excellent time management and multi-tasking skills, • Ability to interact with all levels of senior-ranking officers, • Comfortable working in a sometimes hectic, high-pressure environment, • Resourceful, ambitious, and proactive, • A team player with a positive attitude, • Any experience with BuyTheSell (BTS) or other events organizing platforms would be helpful At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth. • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $86,200 - $112,100. This role is also eligible for an annual discretionary bonus. #LI-hybrid #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at: firstagency.com Location: NYC 2- 3 days in office (subject to change at any time) What You Would Get To Do As the Senior Project Manager, Corporate Access, Conference & Roadshow Logistics, you will organize and plan corporate access meetings (conferences, field trips, non-deal roadshows, bespoke events), that would allow for strategic interactions with prospective or existing investors within the Global Banking and Markets division. Your Contributions • Responsible for working with various internal stakeholders and external clients, planning and executing meetings (non-deal roadshows, conferences)., • Client base includes corporate managements and institutional investors (hedge funds, mutual funds), • Handles a high volume of emails, supporting internal client teams and external clients (corporates and investors), • Provides logistics / administrative support in a complex team environment, focusing on coordinating logistics for corporate/investor meetings, • Work on business analytics with senior members of the team, produce monthly & quarterly reports. Analyzing statistics and keeping track of the findings, • On-site execution for non-deal roadshows, bus trips, and conferences while securing venues, working on itineraries, and handling logistics, • Prepping marketing materials to present to sales, • Zoom: prepare & arrange details, kick-off Zoom meetings, and reconcile attendees post Zoom meeting, • Act as an ambassador for the FIRST brand, leading by example and displaying the company's core values (Ambition, Creativity, Excellence, Integrity, Teamwork) What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Bachelor's degree preferred, • 5–8 years of experience in event management, corporate access, or related field, • Ability to independently lead and manage corporate access events, ensuring high standards are met under strict deadlines., • Excellent interpersonal and communication skills, with the ability to interact effectively with senior management and diverse stakeholders., • Highly organized with a meticulous attention to detail; capable of cross-referencing complex data sets and managing high-volume email and call traffic., • Proven ability to multitask and maintain a calm, flexible approach in high-pressure, hectic environments., • Demonstrates a high degree of integrity and confidentiality, • Resourceful, ambitious, and proactive, • Creative problem solver and team player with a positive attitude, • Any experience with BuyTheSell (BTS) or other events organizing or scheduling platforms would be helpful, • Travel up to 40% At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth. • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $95,500 to $124,200. This role is also eligible for an annual discretionary bonus. #LI-hybrid #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com Location: New York (Hybrid, 3 to 4 days in office, subject to change to 5 days at any time) What You Would Get To Do: As the Project Manager, embedded in Asset Management, you will work on the marketing and events team to support client event engagement. This team member will support initiatives, interfacing with key leaders across the business, advisors and advisor teams, marketing team members, agencies and vendors to deliver the very best experiences for our clients and prospects. Your Contributions • Support end-to-end execution of events including webinars, meetings, roundtables, and conferences, • Coordinate event logistics such as registration, calendars, venues, AV, catering, and materials, • Manage event timelines, checklists, and task tracking to ensure deadlines are met, • Assist with speaker coordination, agendas, briefing documents, and content collection, • Prepare and distribute event communications, invitations, and follow-ups, • Liaise with vendors, production teams, and internal stakeholders, • Support live and on-site execution, including run-of-show and troubleshooting, • Ensure event materials meet branding and compliance requirements, • Help track attendance, feedback, and post-event reportingWhat We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. • Requires 5-7 years' experience, • Project Management experience, preferably in the financial services industry or a corporate environment, • Ability to manage multiple projects simultaneously, • Strong organizational skills, attention to detail and ownership of projects, • Highly organized with the ability to work in a high-pressured environment, • Ability to work in a fast-paced environment and think clearly under pressure, • Highly organized with attention to detail and excellent follow-through, • Strong verbal and written communication skills, • Knowledge of relevant and interesting arts and cultural events, a plus, • Strong experience with Microsoft Office Suite, including Outlook, Word, Excel and Powerpoint; Salesforce experience a plus, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong ability to create best practices and take on new initiatives independently, • Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Entrepreneurial, • Creative thinker, • Willingness to travel (up to 10%), • Strong communication skills and empathy for complex issues, • Excellent written and oral communication skills at all levels, • Own speaker logistics and content coordination for smaller-scale events, including sourcing, briefing, scheduling, and managing speakers end-to-end, • Partner with internal teams and client stakeholders to shape event agendas and ensure content aligns with business priorities, • Coordinate closely with executive offices to manage speaker engagement, availability, and expectations, • Manage the full content lifecycle, including session planning, speaker preparation, and alignment of content within the broader event agenda, • Conduct research and support content development including identifying speakers, • Support event planning and execution, including timelines, logistics, and cross-functional coordination to deliver high-quality events At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $77,518 - $100,774 This role is also eligible for an annual discretionary bonus. • This role is hybrid, requiring upwards of 4 days in office, • Requires ability to work other shifts and weekends and in excess of 40 hours/week, as necessary, • Requirement to be onsite at domestic events, and may require international travel when necessary, • Requires the ability to lift / move up to 30 pounds when necessary, • Essential physical requirements including standing, sitting, typing, handling of materials including lifting / moving items #LI-KM3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Subaru Love-Encore Specialist (POST DELIVERY). Are you passionate about technology, cars, and delivering exceptional customer experiences? We're seeking an enthusiastic Subaru Love-Encore Specialist to join our dealership team!. As our Love-Encore Specialist, you'll be the go-to expert for new Subar