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Job Description Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients in the private sector. We are seeking experienced Digital Court Reporters to capture the verbatim record of legal proceedings with accuracy, professionalism, and reliability. This role involves both remote and in-person assignments, depending on client needs. We are looking for candidates that can work anywhere from a few jobs a month to 2-3 per week depending on their availability and location. Candidates must be self-sufficient and come equipped with the necessary tools and expertise to perform the work independently. PRIOR EXPERIENCE AND EQUIPMENT IS REQUIRED . Location: IN-PERSON - client sites in your local area Key Responsibilities • Capture clear and complete digital audio recordings of legal proceedings including depositions, hearings, and meetings., • Administer oaths and participate in depositions, hearings, and other legal proceedings, • Monitor and ensure audio quality in real-time, annotating the record with speaker IDs and relevant notes., • Maintain a secure and organized record of proceedings, adhering to legal and confidentiality standards., • Upload and submit audio files and associated annotations through our secure systems in a timely manner., • Communicate with scheduling and production teams to ensure accurate and on-time delivery of materials., • Represent NRGCO professionally in all proceedings and interactions Job Requirements • Minimum of 1 years of experience as a Digital Court Reporter in legal or governmental proceedings., • Proficient in digital recording software, annotation tools, and audio file management., • Strong attention to detail and excellent command of the English language., • Ability to work independently and adapt to dynamic courtroom or deposition environments., • Experience covering multi-speaker and technical proceedings., • Familiarity with court terminology and procedure., • Ability to pass security screening for access to client sites, including government buildings, • Availability for occasional short-notice assignments., • AAERT Certification is strongly preferred Equipment and Software Requirements Candidates must provide their own: • Laptop or computer with digital recording software (e.g., ForTheRecord, Liberty, AutoScript, Soniclear or equivalent), • High-quality microphones and backup recording devices, • Reliable internet access for file transfers and virtual proceedings This is a contract position and compensation is commensurate with candidate's experience. Compensation range is $25-45/hour. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Job Description Job Title: Facilities Services Associate Reports To: The Facilities Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Facilities Services Associate provides exceptional office and facilities services. The primary function of the role is to work in facility services with additional support for mail tasks such as scan, sort, log and distribute incoming mail to end users, process, and ship outgoing mail. This position will work together with the Facilities Manager to ensure safety and cleanliness to help guarantee a great working environment for all. This position will also oversee repairs and maintenance required for simple fixes, or report more complex problems. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Deliver 5-star customer service and maintain professionalism in all interactions., • Perform general office maintenance, repairs, inspections, and equipment safety checks., • Coordinate and oversee vendor services, office equipment, and supply replenishment., • Manage mailroom operations: receiving, sorting, distributing, and shipping packages., • Handle office setups, furniture assembly, moves, and conference/meeting room preparations., • Support and maintain breakrooms, pantries, kitchens, and business service areas., • Perform cleaning and upkeep tasks or coordinate vendor support as needed., • Monitor office supplies and place orders to maintain adequate stock., • Provide reception/concierge coverage and assist with sensitive inquiries., • Train and guide back-up staff on policies and procedures., • Strong verbal and written communication skills in English., • Excellent customer service and organizational skills., • Proficient in MS Office Suite and familiar with MFD equipment., • Knowledge of shipping/receiving procedures and related documentation., • Ability to multitask, work independently, and complete projects accurately., • High school diploma or equivalent (required); 1+ years' work experience preferred., • Strong organizational, time management, analytical, and problem-solving skills., • Excellent written and verbal communication skills., • Proficient with or able to learn computer-based systems., • Professional appearance, attitude, and adherence to company policies and procedures., • Requires frequent walking, standing, bending, kneeling, and sitting for extended periods., • Regular lifting, carrying, and moving of packages up to 60 lbs. (with cart) and 40 lbs. or more frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Sales Assistant Job Overview: The Sales Assistant will play a key role in supporting the Sales team and ensuring a seamless client experience across all Center attractions. This position will handle inbound sales calls, manage group bookings, assist with payments, and provide support for the B2B ticketing portal. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment. Key Responsibilities: • Serve as a brand ambassador by delivering exceptional customer service and driving sales through all customer touchpoints., • Respond promptly and professionally to inbound sales inquiries, assisting clients with new bookings and modifications to existing ticket orders., • Process payments and issue tickets for Center attractions., • Guide clients through the B2B ticketing portal and relay user feedback to the Sales team., • Troubleshoot and assess customer needs to provide tailored solutions and a superior customer experience., • Maintain and update client account content, ensuring all copy, imagery, and information are accurate and brand-consistent across reseller platforms., • Process ticket requests for Sales team clients., • Update and maintain CRM data, including contact and company information, and upload prospect lists provided by the Sales team., • Assist with ad-hoc projects, special requests, and event coordination, particularly during peak holiday seasons., • Proactively suggest improvements to enhance operational efficiency and customer satisfaction., • Report any technical issues within the ticketing system to the IT team., • High school diploma or equivalent experience required., • Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)., • Experience in a high-volume, inbound call center with a strong customer service focus., • Prior experience with attraction ticketing systems preferred., • Excellent interpersonal, verbal, and written communication skills., • Strong customer service orientation with a passion for working with people., • Self-starter with a proactive mindset and a drive for continuous improvement., • High attention to detail and commitment to upholding quality standards., • Experience delivering tailored service to VIP clients., • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$24—$24 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Sales Call Center Representative Job Overview: The Sales Call Center Representative will support the Sales team at the Center by assisting with day-to-day administrative tasks, customer service, and research initiatives. This role offers exposure to both the operational and client-facing sides of the business and includes responsibilities such as general office coverage, conducting intercept surveys, and aiding with sales support functions. Key Responsibilities: • Provide administrative support to ensure smooth office operations, including reception coverage and supply coordination., • Conduct intercept surveys with guests across the Center attractions, gathering valuable feedback and reporting insights to the Sales team., • Assist in processing ticket orders and client communications for the Center attractions,, • Support data entry and CRM maintenance, ensuring accuracy and completeness of client information., • Help with onboarding reseller partners and updating promotional materials across platforms., • Collaborate on special projects and support event coordination during peak summer periods., • Perform additional duties as assigned. Qualifications: • Currently pursuing a degree in Business, Hospitality, Marketing, or a related field., • Strong verbal communication and interpersonal skills., • Comfortable interacting with the public in a professional manner., • Proficient in Microsoft Office Suite (Excel, Word, Outlook)., • Ability to manage multiple tasks and maintain attention to detail in a fast-paced environment. Qualifications & Education: • High school diploma or equivalent experience required., • Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)., • Experience in a high-volume, inbound call center with a strong customer service focus., • Prior experience with attraction ticketing systems preferred., • Excellent interpersonal, verbal, and written communication skills., • Customer service experience, particularly in a tourism or hospitality setting., • Familiarity with CRM systems and/or attraction ticketing platforms., • Strong customer service orientation with a passion for working with people., • Self-starter with a proactive mindset and a drive for continuous improvement., • High attention to detail and commitment to upholding quality standards., • Experience delivering tailored service to VIP clients., • Ability to thrive in a dynamic, fast-paced environment. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$22—$23 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients in the private sector. We are looking for experienced Court Reporters to work on a contract basis to visit client sites in their local area. You will use specialized equipment to create an accurate record of proceedings in numerous places including legal courts, non-profit board rooms, and depositions. We are very flexible and looking for candidates that can work anywhere from a few jobs a month to 2-3 per week. Location: IN-PERSON - client sites in your local area • Takes down the proceeding using Machine Shorthand, Voice, or Digital capture, • Capture verbatim proceedings of courts, meetings, depositions, and hearings, • Administer oaths and participate in depositions, hearings, and other legal proceedings, • Transport, set up, and operate equipment to capture the record accurately, • Perform advance preparation for assignments, including building job worksheets, reviewing case information, and ensuring proper hardware setup, • Ensure all exhibits are secured, proper file backups are performed, and required worksheets are completed and uploaded at the close of the proceeding, • Maintain all required reports and logs and respond promptly to communications, • Represent NRGCO professionally in all proceedings and interactions, • PRIOR EXPERIENCE AND EQUIPMENT IS REQUIRED | NO training is provided, • 1+ years working as a Court Reporter, • Strong attention to detail, • Reliably punctual and deadline-oriented, • Can-do attitude and excellent work-ethic, • Ability to work independently, • Organizational and time-management aptitude, • Exceptional problem-solving and communication skills, • Excellent English language skills, • Proficient with technology, • Ability to pass security screening for access to client sites, including government buildings, • NCRA, AAERT, or NVRA certification strongly preferred Here is a link to a day in the life of a Neal R Gross & Co Court Reporter! 20250623_204707000_iOS.MOV Benefits This is a contract position and compensation is commensurate with candidate's experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Job Description #parttime Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Top of the Rock at Rockefeller Center is an iconic New York City attraction, offering breathtaking views of the city skyline from the Observation Deck. We are seeking dedicated and customer-oriented individuals to join our team! As a valuable member of the team, you are the face of the famous popular observation deck and will be responsible for creating uniquely unforgettable experiences for our guests. Our team members are empowered to create singular moments by displaying a strong attention to detail and anticipating our guests' needs. Applicants should demonstrate an ability to quickly learn and communicate information pertaining to Top of the Rock as well as other aspects of Rockefeller Center. In this role, you will have specific job duties such as Host, Ambassador, Retail, Sales, VIP Lounge Server. You will be the primary point of contact to greet and guide guests through the attraction while providing an exceptional guest service experience. Working hours will include daytime, evening, weekend, and holiday hours. Availability on weekends and holidays is required. Fluent English is required and the ability to speak multiple languages is a plus. Applicants must be able to walk, stand, bend, twist, and lift throughout an entire shift. Due to the nature of this role and its responsibilities, the team member must report to the on-site work location during scheduled work hours. Public health and safety are a top priority of every team member. All employees must be committed to creating a safe and enjoyable environment for all our guests and staff. Typical Work Schedule: 7:00AM-3:00PM/4:00PM and 3:00PM-12:00AM Requirements: • Routinely demonstrate behaviors that indicate the highest level of manner and service, • Consistently smile and interact with guests, • Demonstrate a "can do" philosophy towards problem-solving, • Be able to understand and communicate in English, both verbally and in writing, • Work cooperatively with other team members, • Maintain a positive attitude in the work environment, • Must be willing to work as necessary in changing climate conditions, • Must be able to work at all points of the attraction, including the upper decks, • Must have open availability including early mornings, late nights, weekends and holidays Qualifications: • High School Diploma (or equivalent)., • 1–2+ years of work experience preferred., • Strong organizational, time management, analytical, and problem-solving skills., • Excellent written and verbal English communication.Proficiency with (or ability to learn) required computer systems., • Professional appearance, attitude, and adherence to policies/procedures. Approximately 50% of the time this position requires the below physical demands. • Ability to lift/move up to 60 lbs. using carts or manually., • Frequent walking, standing, bending, kneeling, and sitting for extended periods., • Manual dexterity for office equipment (phones, copiers, binding machines, etc.)., • Ability to operate a computer and use a monitor/keyboard. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$18—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionReceptionist/Recruiter Location: Secaucus, NJ Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials. Duties: Responsible for serving as the receptionist of the Clinical Research Center. In addition to working as the receptionist for the Frontage CRC, maintain an organized office environment in the day-to-day operation of the Frontage Clinical Research Center (CRC). Supervises: None Qualifications: High School Diploma, Associate’s preferred. Medical background is required. Experience: Minimum 3-5 years of experience working as receptionist for a large health care or research organization. Must have experience in analyzing and solving problems, communicate effectively, both verbally and in writing, created, composed and edited written materials, gathered data, compiled information, organized and establish priorities. Experience in taking notes, dictation and transcription. The ideal candidate will possess a minimum of 3-years progressively responsible experience with advanced computer skills in MS Word (type 50 WPM), extensive spreadsheet on Excel proposals, PowerPoint presentations, Internet searching capability and organization of e-Recruitment system. Also must have database management and records maintenance experience. Bilingual (English and Spanish) language skills desirable. Specific Responsibilities: Primary receptionist responsibilities for the Clinical Research Center. Assist and oversee visitors (including research subjects) with sign-in and sign-out procedures of the Clinical Research Center. Interact with study volunteers, sponsors and vendors and other clients. Forward all phone calls to appropriate department and staff. Maintain appointment calendar and make travel and lodging arrangements; compose and produce business correspondence, reports or directs related materials, and reviews and sign, as authorized. Edit documents; respond to inquiries and requests for information requiring knowledge of departmental and Frontage CRC policies and procedures. Prepare/distribute related materials, record minutes, and summarize for typing and distribution. The candidate will be responsible for assisting and actively participate in study subject screening and enrollment process. Strong interpersonal skills, flexibility, and the ability to function in a fast-paced environment as a team player are essential. Familiarity with the basic eligibility requirements and study procedures for specific study protocols and the process of a volunteer participating in a research study (e., ability to explain basic study eligibility requirements and procedures to a lay person). Recruiter for research subjects. Salary and Benefits: Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance. Salary: $18 - $22 per hour Benefits: • 401k Employer Match -Low PPO -High PPO -High PPO • Vision Insurance, • FSA (Medical, Dependent Care, and Commuter), • Short Term Disability, • Long Term Disability, • Life Insurance, • Generous PTO Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. *

Job Description #parttime Job Title: Tour Guide Reports To: The Tour Guide will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Top of the Rock at Rockefeller Center is an iconic New York City attraction, offering breathtaking views of the city skyline from the Observation Deck. We are seeking dedicated and customer-oriented Tour Guide/s to join our team! As a valuable member of the team, you are the face of the famous popular observation deck and will be responsible for creating uniquely unforgettable experiences for our guests. Our team members are empowered to create singular moments by displaying a strong attention to detail and anticipating our guests' needs. Applicants should demonstrate an ability to quickly learn and communicate information pertaining to Top of the Rock as well as other aspects of Rockefeller Center. You will be the primary point of contact to greet and guide guests through the attraction while providing an exceptional guest service experience. Business Hours: Monday - Sunday, 7AM-12AM Typical Work Schedule: 9:00AM-5:00PM and 5:00PM-11:00PM/12:00AM Duties and Responsibilities: • Greets, guide and register visitors, • Must be able to communicate in a clear and concise tone of voice, • Portuguese and Spanish, and other languages is an advantage but not required., • Must be punctual and comfortable leading groups of 10-25 people, • Demonstrate a strong command of names, scripts, dates and stories representing this historic landmark, • Field all questions from guests regarding the Observation Deck and New York City, • Experience in art, architecture, history and art history is highly preferred, • Must feel comfortable in operating wireless tour equipment, • Outgoing, enthusiastic personality and genuine interest in providing optimal guest service, • Ability to understand and communicate in English, both verbally and in writing, • Must enjoy working with the public, • Cooperative, team player mentality, • Shifts: Must have open availability including early mornings, late nights, weekends and holidays, • Must be willing to work as necessary in changing climate conditions, • Maintain a positive attitude in the work environment, • Physical Demands:, • Indoor/Outdoor position, • Walking and standing required for the majority of the workday Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description #PartTime Job Title: Switchboard Services Associate Reports To: The Switchboard Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This position provides exceptional service by greeting and assisting all visitors and answering inbound calls and overseeing switchboard needs. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top tier customer experience. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Main Functions: • Primary Function: Answers and properly routes global calls, some confidential in nature, using company -wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service., • Answers all calls/correspondences and provides an exceptional customer service experience for all incoming/outgoing visitors., • Light facilities/hospitality work: performs hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events., • Provides 5-star customer service to all employees and visitors (in all forms of communication)., • Answers incoming telephone calls and routes callers to the person who can best assist them., • Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA)., • Logs visitors into the registration system., • Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge., • Issues facility access cards to employees., • Prioritizes calls and escalates customer service issues to the proper chain of command., • Takes initiative to ensure the company phone and speed dial lists are current., • Responsible for training a back-up and providing guidance on policies and procedures., • Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate., • Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.)., • Follow up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day., • Builds professional relationships with customers and other teams., • Maintains the reception area in a neat and orderly fashion to include visitor reading materials., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set ups., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • Maintains professionalism and composure when interacting with all callers/visitors., • Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed., • Driven by client satisfaction., • Strong integrity, and solid business ethics., • Excellent English communication skills., • Expert in customer service skills, professional attitude, and appearance., • Good organizational skills., • Ability to maintain confidentiality., • Strong attention to detail., • Strong aptitude in effectively managing time and on-going tasks., • Results oriented., • Works well with people both internal (SPS) and external (assigned client)., • Fast learner., • Good at following instructions and handling change and/or adverse situations in customer service environments., • High School Diploma (or equivalent) required., • 1-3 years prior work experience. Strong preference in previous administrative/reception/concierge/switchboard professional experience., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • A strong task driven personality driven by customer satisfaction., • Ability to multi-task and prioritize tasks, assignments, and customer needs., • Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas., • Required to maintain an overall professional appearance and attitude., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Range$16.50—$17 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Hospitality Service Associate - The Rink at Rockefeller Center 2025-26 Season (October - Early Spring) Overview The Rink at Rockefeller Center is seeking warm, outgoing, and team-oriented individuals to join our seasonal team as Hospitality Service Associates. As one of the most famous skating rinks in the world, The Rink welcomes visitors from across the globe, and our associates are the face of this iconic experience. Hospitality Service Associates play a critical role in creating unforgettable moments for our guests. This includes providing a warm welcome, anticipating guest needs, and delivering exceptional service throughout every interaction. Team members help create memorable guest experiences by showing attention to detail, clear communication, and a positive, solutions-focused attitude. In this role, you'll rotate through a variety of guest-facing positions, such as cashier, skate host, photographer, ticket scanning, access control, skate rental, locker room monitoring, guest flow management, and answering questions about The Rink and Rockefeller Center. This is a seasonal position with both part-time (minimum 3 days per week) and full-time opportunities available. Employees must be available to work at least one weekend day each week as well as most major holidays, as these days are the rink's busiest times. Schedules may include mornings, evenings, weekends, and holidays. A winter jacket is provided as part of the daily uniform, as shifts often require working outdoors in cold weather. Responsibilities • Enforce health, safety, and operational guidelines consistently., • Deliver warm, welcoming, and attentive service at every guest interaction., • Assist with skate rental, ticketing, crowd control and locker room operations., • Anticipate guest needs and provide clear, friendly communication., • Support crowd flow and safety around The Rink during busy sessions and events., • Respond to guest concerns with empathy and escalate issues to supervisors when needed., • Maintain cleanliness and organization in guest areas, including during weather events., • Contribute to a positive, team-oriented work environment., • General maintenance during snow events. Requirements • Friendly, outgoing personality with a genuine passion for hospitality., • Strong communication and interpersonal skills., • Flexible availability, including weekends, and holidays., • Ability to work in high-volume situations and direct large groups of people, • Comfortable working outdoors in cold weather for extended periods (winter jacket provided)., • Ability to stand, walk, bend, and lift up to 15 lbs. during a shift., • Able to stay positive and solutions-focused in a fast-paced environment., • Previous hospitality or guest service experience is a plus., • Fluency in English required; additional languages are helpful., • Cash handling, skating and photography experience is beneficial Pay Range$18—$24 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This Hospitality Associate position is directly responsible for the presentation, ordering, stocking of food and beverages onsite for all client gatherings, including meetings, events, interviews, seminars, and conferences. This position directly supports the onsite needs associated with onsite setup and tidiness of professional workspaces. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Orders, stocks and inventories, maintenance, preparations, and presentations of products., • Sets up meeting spaces for onsite needs such as meetings, conferences, or meals., • Submit work orders for certain requests., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set-ups., • May perform building occupant moves within assigned facilities., • Will perform light maintenance and cleaning duties as assigned., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) and mail or office services (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent hospitality and customer service skills., • PC skills – MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Requires knowledge and understanding of technological ordering systems and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Adaptable and flexible to needs at a moment's notice. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Must be able to utilize computer monitor and keyboard. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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