Enterprise customer service jobs in Newark, New Jersey - Page 5Create job alerts

Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginn

We are now hiring for openings in our Management Training program. Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a man

Job Description We are seeking a highly motivated and experienced Activations Director to join our Global Customer Success team. This is a critical role responsible for the entire customer onboarding and initial activation journey. The ideal candidate will be a strategic thinker, passionate about creating seamless, efficient, and value-driven onboarding experiences that accelerate time-to-value, drive product adoption, and lay the foundation for long-term customer success. Reporting to the VP of Global Customer Success, you will work closely with cross-functional teams including Sales, Product, and Marketing to refine our customer activation process and ensure a world-class post-sale experience. Key Responsibilities: • Strategic Impact & Execution: You will be responsible for defining and executing the global strategy for customer onboarding and initial product use. A key part of this is identifying and creating new value streams, such as developing upsell opportunities like custom development or advanced training, by deeply understanding customer needs and translating those needs into actionable service offerings., • Process Management: You will standardize the onboarding methodology to ensure a consistent, high-quality experience for all customers, with a special focus on enterprise clients. Your primary goal is to significantly reduce the time it takes for new customers to get value from the product, known as time-to-value (TTV)., • Cross-Functional Collaboration: This role is the central point of contact for activation, bridging communication between the Customer Success, Sales, and Product teams. You'll ensure a smooth hand-off from sales, advocate for product improvements that enhance the new user experience, and partner with other departments to deliver a seamless customer journey., • 8+ years of experience in Customer Success, Onboarding, Professional Services, or a related post-sales role within a B2B SaaS environment., • Proven track record of designing, implementing, and optimizing customer onboarding processes., • Strong understanding of the B2B SaaS customer lifecycle and key metrics (e.g., LTV, Churn, ARR)., • Demonstrated experience managing a P&L and driving revenue from professional services., • Exceptional project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment., • Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate across all levels of the organization., • Analytical and data-driven mindset, with proficiency in using CRM (e.g., Salesforce) and Customer Success platforms (e.g., Gainsight, ChurnZero, Catalyst)., • NYC Metro, Bay Area, Seattle, & Los Angeles: $158,000 - $216,500 Base salary is just one component of Vimeo's total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more. #LI-CB1 About Us: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Software Guidance & Assistance, Inc. (SGA), is searching for an Apple Global Mobility Support Specialist for a Contract to Hire assignment with one of our premier Boutique Investment Banking clients in New York, NY. This role is onsite 5x week Candidates must have extensive MacOS experience, and be extremely proficient with all Apple products. Responsibilities : • Troubleshooting and supporting end-users, while providing white glove service, • Working closely with the compliance department to ensure that all texts are archived via Leap, • Working w/ wireless carriers to set up and activate users' devices, • Onboarding of new employees to their mobile and work devices, • Document and escalate issues, • Setting up iPads and iPhones; emails, contacts, calendar, • Installing desktop hardware and software, • Performing desktop imaging and configuration, • At least 6+ years of technical support experience within a corporate environment, • Advanced experience with MacOS and mobile devices, • JAMF, • Proven ability to offer high-level desktop support in an enterprise environment, • Excellent communication skills, • Familiarity with standard ticketing systems

We are currently seeking a Senior Manager, Enterprise Customer Success Management to lead our Enterprise Customer Success Team. Lead, coach, and develop a team of Enterprise Customer Success Managers, ensuring they deliver world-class service and drive measurable outcomes for top enterprise law firm

Job Description Ten Lifestyle Group is seeking an experienced Account Director to lead strategic client partnerships in New York. This role is perfect for a commercially driven leader who excels in client strategy, team development, and cross-functional collaboration. You’ll be responsible for growing key accounts, building senior relationships, and mentoring a high-performing team of Account Managers—all while delivering exceptional service across banking and lifestyle sectors. Key Responsibilities Client Leadership & Strategic Growth • Own and expand senior relationships with key corporate clients across the region., • Lead strategic business reviews and data-driven conversations with C-suite stakeholders., • Understand client goals and position Ten’s services as a critical tool for customer retention and loyalty., • Directly manage and coach a team of Account Managers, supporting their professional development and performance goals., • Foster a collaborative, high-performing team culture aligned to Ten’s values., • Translate data insights into strategy—using performance metrics to identify opportunities and mitigate risks., • Lead contract renewals, RFP responses, and pricing discussions in partnership with Commercial and Legal., • Coordinate with internal teams across Service Delivery, Product, Marketing, and Legal to ensure smooth execution and account alignment. Experience & Knowledge • 5–10 years of senior-level account management, client partnership, or enterprise customer success., • Experience managing a team of Account Managers or equivalent client-facing professionals., • Strong track record of account growth, contract renewals, and strategic client influence., • Strong leadership presence with an ability to coach, develop, and motivate others., • Strategic thinker with a commercial mindset and solution-oriented approach., • Exceptional communication, presentation, and negotiation abilities., • Proficient in Microsoft Excel and PowerPoint; comfortable working with CRMs and data dashboards., • Competitive base salary + quarterly performance bonuses, • Comprehensive benefits: health, dental, vision, 401(k), paid leave, parental leave, tuition reimbursement, • Employee discounts, assistance programs, and access to global client networks, • Opportunities to partner with prestigious luxury brands and clients, • Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”

Job Description About Starry: Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity. Who we’re looking for: As a Subscriber Sales Representative, you will be responsible for acquiring new Starry subscribers and driving our success in your assigned multi-family residential properties, condos, residential communities and neighborhoods. You will build and own the relationship with the doormen, property managers and/or on site supers to aid you in ultimately selling subscriptions. You are curious, self-motivated, confident, engaging and love chatting with people. You’re positive and solution oriented and definitely not afraid to think outside the box when faced with a challenge. You’re an active listener and will tailor your sales pitch to the individual needs of your prospective customer. Our Subscriber Sales Representatives have a base salary and high earning potential through commissions. This is a great starting point for those looking to switch careers and/or jumpstart a career in sales and/or marketing. We believe in nurturing talent - show us you’re motivated and you can be promoted within your first year to enterprise sales or join the marketing team. What you’ll do: • Advocate and educate, primarily in the area of the Bronx, to potential customers know how great Starry is by communicating a thorough understanding of the features and benefits of Starry Internet to sell our service, • Let people know how Starry Internet is changing the Internet service provider industry by providing affordable, fast, reliable internet service in their community with superior customer service, prices that are transparent, and no contract commitments with no gimmicks, • Meet and exceed sales goals; identify potential sales, product, technical, or customer care issues and address with your local teams, • Identify, source, and attend potential subscriber acquisition opportunities to achieve your personal goals, • Call on and visit all buildings where Starry Internet's service is launched on a regular basis prior to and following occupancy, • Build out waiting list and drive subscriber conversion once the building is live with Starry Internet Service, • Relevant Field Sales experience or a hustler mentality, • Passionate advocate for an equitable internet (everyone should have access to affordable, fast, reliable internet) with a desire to be yourself when connecting and having fun with potential customers!, • Desire to be a part of a game-changing company - we are the only internet company with a program specifically created for low income and affordable housing MDU’s, • Enthusiasm for new technology and the internet space, • Willingness to be coached and trained to improve as a Sales professional, • This position requires nights and weekends, with variable schedule(s) as necessary Benefits We work hard, so we take care of each other and try to enjoy ourselves along the way. All full time Starry employees receive: • Generous employer contribution for you and your dependents on low deductible health plan, dental plan, vision plan, AD&D, and life insurance and access to our 401(k) retirement plan In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Job Description Kargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Every day, our 600+ employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2025, Kargo was recognized as a Best Place to Work by Built In. Who We Hire Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment. Title: Senior Account Director Job Type: Full-time; 4 Days In Office, Mandatory Mondays Job Location: New York, NY Salary Range: $200,000 - $350,000 (On Target Earning) The Opportunity As a Senior Account Director, you are the primary link between Kargo and the marketplace. In this senior sales role, you'll leverage your deep relationships and experience to drive significant growth across key agencies, brands, and platforms. You will provide valuable input in revenue forecasts and regularly provide market insight back to the company to inform direction and roadmap. The Daily To-Do • Evangelizes Kargo as a consultative partner providing world-class customer service and developing strategic partnerships, • Creates and grows partnerships both brand direct and with key agencies, • Develops corporate contacts and cultivates relationships at all levels that enhance Kargo's position, • Possesses a strong baseline understanding of the full digital ecosystem, with a curiosity to always learn more, • Works to deeply understand the customer's business, challenges, and goals, • Increases revenue from positioning and presenting new and existing products, preparing appropriate ROIs, and closing the sale, • Exhibits a HUNTER mentality – an appetite for building and closing deals, • This includes growing market share of current business and driving new business, • Thought leader, with a knack for pushing forward new innovation and research to drive activation, • Maintains complete and accurate documentation in SalesForce of all activity, • Maintains broad knowledge of company products and their capabilities as well as the strengths/weaknesses of competitive products, • Cycle market responses back to the company, primarily the product organization, to help inform our roadmap and positioning, • Interface with Kargo creative, design, research, and yield teams to develop sound, compelling proactive ideas and proposals, • Works very closely with Account Management teams to service, maintain, renew, and up-sell current clients, • 8+ years of experience selling both video/CTV and programmatic advertising AND 3+ years of marketing, brand advertising, media sales, and/or online advertising experience, • Must have experience selling in Media- Advertising Sales and/ or Media Agency markets, • Experience with Enterprise level accounts preferred, • Must have a strong list of deep brand and agency relationships., • Ability to engage and partner with C-Level executives, • Ability to win the support of key stakeholders, • Attend local industry events and plan regular client entertainment. We're looking for someone who loves being out in the market, this role is in-market 5 days a week with a goal of 10 client meetings weekly, • Extensive knowledge of digital and mobile marketing including programmatic, • Must possess superb written and verbal communication skills, • Must be a highly motivated team player that can collaborate cross-functionally with Client Partners, Client Services, Campaign Management, Research, and Design to drive outcomes and success on high-attention accounts, • PowerPoint, Excel, and Word skills are a must. Knowledge of Salesforce is a plus, • Passion for sales/marketing, and the ability to adjust quickly to changing demands or strategies, • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job DescriptionSalary: $80,000+ Company Overview: Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Position Overview: Are you an energetic, articulate individual with a unique approach to consultative selling of IT solutions? Your focus will be on our comprehensive solutions portfolio, including Product, Professional Service, and Managed Service offerings. In this role, you will drive sales and profitability objectives across a diverse segment of the market. You will maintain and strengthen client relationships, identify marketplace opportunities with a keen sense of charisma and persistence and prospect and engage new clients. If you have the ability to demonstrate a unique approach to consultative selling and are passionate about IT solutions, we would love to hear from you. Responsibilities: • Collaborate closely with clients to gain a thorough comprehension of their technological requirements and create custom solutions that meet their evolving requirements., • Effectively articulate the features and advantages of Arctiq solutions while managing and exceeding customer Leverage experience in selling IT product and services to showcase the comprehensive benefits of Arctiq offerings., • Work in tandem with sales leadership to establish competitive price structures, manage deal registrations, administer rebates and promotions; ensure seamless communication of these strategies to both existing and potential clients., • Consistently evaluate and qualify new sales prospects, showcasing reliable sales forecasting abilities., • Forge and nurture robust relationships with Arctiqs key partners, maintaining a comprehensive understanding of their offerings, services, and unique initiatives within product and services., • Stay fully informed about Arctiqs service delivery capabilities and team expertise within modern technology solutions, ensuring accurate representation and alignment with client needs., • Craft and deliver comprehensive product and service proposals, quotes, and responses to RFPs, including managing contracts and product leases within the modern infrastructure, security, and platform engineering space., • Achieve and surpass monthly gross profit targets and quarterly Sales Quotas through strategic selling., • Undertake any additional responsibilities and tasks as assigned, drawing upon experience in modern technology solutions to drive success and innovation within the organization. Qualifications: • 5+ years of proven sales experience in the IT industry with strong product and services knowledge., • A track record of meeting or exceeding sales targets and quotas., • Strong understanding of modern technology trends, including infrastructure, cloud computing, and security., • Ability to discuss technical concepts with clients and provide insights into how Arctiq solutions align with their needs., • Experience in building and maintaining long-term relationships with clients., • Ability to understand client pain points, anticipate their needs, and provide proactive solutions and support., • Excellent verbal and written communication skills, with the ability to effectively present and explain complex technical concepts to both technical and non-technical audiences., • Strong negotiation and persuasion skills., • Ability to develop and implement strategic sales plans to achieve business objectives., • Identify new business opportunities, analyze market trends, and stay ahead of competitors in the modern technology space., • Work collaboratively with internal teams to ensure seamless execution of sales strategies and deliver exceptional customer experiences., • Highly motivated and results-oriented, with a focus on driving revenue growth and expanding market share., • Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities., • Stay updated with industry developments, competitor strategies, and emerging technologies. Leverage this knowledge to position Arctiq solutions effectively in the market. Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you foryour interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

Job DescriptionCompany Description Form-on USA Corp. is a young, global enterprise which is specialized in the supply and trade of used formwork, new formwork components and plywood. As a subsidiary of Doka Group, we can build on a high-performing production facility as well as an international logistics network. We are proud of our team and our product portfolio. For our team in the U.S., we are looking for an enthusiastic and innovative candidate who will - together with a strong team - contribute to the company's success. Job Description The Territory Sales Representative plays a pivotal role in expanding Form-on’s market presence by developing strategic customer relationships, identifying new business opportunities, and executing a robust go-to-market strategy. This role combines field sales, market intelligence, and cross-functional collaboration to support the Dual Brand Initiative and drive sustainable growth. The ideal candidate thrives in a fast-paced, customer-centric environment and embodies Form-on’s values of simplicity, speed, and transparency. This is a remote position based within the assigned territory, requiring frequent travel throughout the region and occasional travel to the Form-on USA Headquarters, as needed. Key Responsibilities • Develop and implement sales strategies that align with Form-on’s market expansion goals and the Dual Brand Initiative., • Identify and act on growth opportunities, new products, and market potential across your territory., • Foster cross-functional collaboration and communication within Form-on and across the Umdasch Group., • Represent and champion Form-on’s culture and values (we-Feel, we-Think, we-Do) internally and externally., • Help identify and attract new sales talent in your region to support growth., • Manage the full sales cycle: prospecting, acquisition, retention, and key account support., • Build strong customer relationships through regular site visits (physical or virtual) and proactive engagement., • Lead localized marketing efforts and campaigns in partnership with the Marketing team., • Analyze and determine regional market prices for used and new formwork and scaffolding., • Utilize smartCRM for accurate customer data and sales activity documentation., • Collaborate closely with Customer Service on quotes, pricing, order processing, and delivery coordination., • Ensure adherence to compliance standards, including EU/US sanctions checks and proper complaint handling., • Contribute to regional planning, forecasting, budgeting, and weekly sales updates., • Coordinate Dual Brand alignment with Doka country organizations and leverage internal support functions., • Share regional market insights to support supply chain and business development.Qualifications, • Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent work experience), • 3–5 years of B2B sales experience, preferably in construction, formwork, scaffolding, or industrial equipment sectors, • Proven track record of territory management and new business development, • Strong understanding of sales strategies, customer relationship management, and go-to-market execution, • Familiarity with CRM tools (e.g., smartCRM) and digital communication platforms (e.g., MS Teams), • Excellent interpersonal, negotiation, and communication skills, • Ability to work independently in a remote environment, while effectively collaborating with cross-functional teams, • Comfortable with frequent travel within the territory and occasional travel to company headquarters, • Strong organizational and time management skills, with the ability to handle multiple priorities, • Commitment to upholding compliance standards and contributing to a positive, values-driven team culture Additional Information In accordance with applicable state and local pay transparency laws, Form-on USA is committed to providing a clear and equitable compensation structure for all roles. The salary range for this position is $65,000 - $75,000 annually, which is based on a variety of factors, including but not limited to, the candidate’s experience, qualifications, skills, and geographic location. This range represents the base pay for the position and does not include potential bonuses, commissions, benefits, or other forms of compensation. Final compensation will be determined at the time of offer and in accordance with internal equity and market data. This role offers a performance-based commission structure, allowing employees to earn based on their individual sales achievements. However, commission is not guaranteed and solely depends on the employee's ability to generate sales, secure contracts, and meet performance targets. Commission payouts are governed by company policies and applicable commission agreements. Form-on USA offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Form-on's team. Form-On USA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference. Please submit your resume and apply now. External candidates must be authorized to work for any employer in the USA.

Job Description We are in search of an Enterprise Customer Solutions Manager to join our Customer team of strategic retail marketing experts dedicated to empowering our clients to leverage Ometria's Customer Data and Experience Platform for delivering exceptional customer experiences. You will hold a pivotal role in driving value and success for your clients, reporting directly to the Vice President of Customer Success. Your responsibilities will encompass managing technical projects across a portfolio of our VIP customers. Your primary objective will revolve around nurturing C-Suite technical client relationships, ensuring maximum client satisfaction, and facilitating smooth technical project delivery to drive CRM revenue growth for some of the North America's most innovative retail businesses. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: • Deliver Customer Retention : You will champion customer retention by proactively identifying and resolving technical challenges that could lead to negative sentiment, ensuring seamless project delivery, mitigating sentiment risks, advocating for clients, and communicating updates on technical integration wins and obstacles., • Scope and deliver success technical projects :You'll maximize customer value with Ometria by efficiently addressing needs by scoping and delivering solutions, peer validation, demonstrating platform expertise and tailored communication throughout., • Build and maintain client champions : You will strengthen client relationships, align aspirations, enhance visibility, and maintain trust through consistent delivery resulting in positive sentiment. Key Responsibilities: • Data audits: Proactively drive integration and data accuracy success by providing comprehensive integration and data audits to clients, presenting opportunities to improve their tech stack and integrations with Ometria., • Preemptive remediation : Proactively pre-empt customer escalations and challenges by recognizing signals in sentiment risk and flagging customer challenges to Customer Success for remediation., • Assist CS: Work collaboratively with Customer teams by providing insight and support when they have technical questions and readily joining other teams in speaking to their clients when needed. Requirements Competencies and Experience: • Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space., • Exceptional Communication skills, adept at confidently presenting robust and thoughtful solutions to clients, and communicating effectively with diverse stakeholders, including C-Suite executives., • Strong Client Management and Relationship-building skills, with a proven track record of delivering first-class customer service and exceeding client expectations., • Data Literacy, comfortable working with and interpreting data sets to derive insights and build compelling narratives., • Technical Understanding and Communication Proficiency, with the ability to adapt communication to stakeholders and a solid understanding of technical aspects relevant to Ometria's partnerships., • Meticulous Prioritization and Self-Management skills, thriving in fast-paced environments and effectively managing multiple tasks under pressure while contributing collaboratively to ideas and initiatives. The salary range for this role is $150,000 to $250,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description InfoSum is the world’s leading data collaboration platform used by enterprise businesses to collaborate across a custom private data network of their partners, delivering richer customer experiences and consolidating data inputs for AI models, all while prioritizing consumer privacy. Our client base is one of the most diverse and exciting portfolios on the market and this role will play an integral part in building strong relationships and helping to diversify our portfolio even further! As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done and grow in your career while helping InfoSum challenge the status quo. If you want to work with a business that encourages collaboration and champions the idea that the sum is greater than its parts, then we want to hear from you. About you We are looking for a passionate individual with some experience in the AdTech space owning a portfolio of client relationships. Within your first year at InfoSum, you will find yourself managing a portfolio of 15-20 major client relationships and starting to look for ways to attract new customers through your existing relationships. You will be a great fit if you are able to manage a sophisticated and diverse portfolio of clients to ensure they receive the highest value from our platform. A self-starter attitude and the ability to ask the right questions will see you succeed. You should also be commercially astute, interested in mastering new technology, and detail-oriented. About the role You would be responsible for managing and growing strategic accounts by working with our clients’ engineering, product operations, and commercial teams to understand and implement an ever-growing set of data collaboration use cases leveraging our platform. You can expect your day-to-day operational responsibilities to cover: • Driving daily interactions with a defined set of partners, • Act as the client’s go-to advocate and navigate internal processes at InfoSum and the client to provide the best outcome for the client, • Deliver analytical insights to client by providing actionable recommendations, • Track performance and engagement of the platform to ensure we are driving towards the best possible outcome for the client / their partners, • Create and establish go-to-market plans for the account and each of its multiple use cases, • Demonstrable knowledge of how data and identity are activated in the digital media ecosystem, • 5-8 years of experience in Client Services/Customer Success in a technology company,, with at least 3 years’ experience in the advertising technology industry (AdTech), • Strong understanding of how data and identity is activated in the digital media ecosystem, • Clear communicator with emphasis on precision to detail, • Demonstrable track record of successfully growing revenue from complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners, • An organised self-starter that pitches in as needed in a fast moving startup environment, • Excellent interpersonal and customer-facing skills, • Positive and community-oriented attitude, happy to roll up sleeves and pitch in, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs You will receive a competitive salary based on your experience and ability to perform in role between $130-150k basic, 25 days annual leave (excluding public holidays), target led bonus scheme, 401k contribution, private health care, mental wellbeing support via our fantastic EAP, corporate discounts and salary sacrifice schemes. We have a fantastic office in NY complete with a fully stocked fridge, catered lunches 2 times a week and snacks. We have a hybrid working culture allowing you flexibility to collaborate with colleagues in office 2-3 times a week. Our interview process is designed to get to know you, and so we ask you to refrain from using AI tools to generate any text submitted to InfoSum, including answers to these questions, your resume and cover letter (if included).

Ensure SAP EAM integration with SAP for Utilities (IS-U) for customer service, billing, and metering processes. The SAP EAM Technical Lead is responsible for the technical architecture, development, and implementation of SAP Enterprise Asset Management (EAM) solutions. Experience integrating EPPM wi

Job Description Systems Administrator/Help Desk Technician Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware, software, and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision. Principal Duties and Responsibilities: • Manage and support all aspects of the LAN/WAN environment and its security., • Support and oversee the global backup and recovery systems., • Maintain all company owned assets, physical and virtual., • Upkeep multiple production and development environments., • Provide support to end users leveraging a ticket system., • Ensure system reliability and uptime through business continuity planning and testing., • Provide recommendations for system upgrades and improvements., • Manage software installation, updates, patches, and fixes through automation., • Coordinate with 3rd party support to allow troubleshooting., • Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V)., • Experience with managing an Azure tenant with Entra., • Experience with Dell Enterprise Hardware., • Exposure to automation and scripting with tools like PowerShell., • Ability to multi-task and function collaboratively as a member of our IT Team., • Excellent customer service skills., • Strong technical documentation skills. This is an in-office position located at our corporate headquarters in Bristol, CT. Benefits: We offer a comprehensive benefits package, which includes: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Tuition reimbursement

Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: $105,000 per year Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job DescriptionSalary: Sector:Financial Institution Location: Lagos Reports To:Regional Manager Experience: Minimum of 3 years experience in FMCG sales ABOUT PAGA Paga is on a mission to enable one billion Africans and millions of SMEs to pay, preserve hard-earned income, participate in global trade, and purchase goods and services at home and abroad. We have built a multicurrency, cloud-based payments and financial services engine that leverages multiple business services built on the same best-in-class infrastructure to serve the ecosystem through three businesses - Paga Engine (Enterprise B2B - ); Paga (Consumer - ); and Doroki (SME Retail - ). Paga has three licenses with the Central Bank of Nigeria mobile money, international remittance, and a microfinance bank. Paga is headquartered out of the United Kingdom and has operating entities in Nigeria, United States, and Ethiopia. Founded in 2009, Paga now serves millions of users and businesses across Africa and beyond. ABOUT DOROKI Doroki is a collaborative commerce product developed to digitize Small and Medium Enterprises (SMEs) business operations. SMEs business needs are growing quickly, and Doroki is well-positioned to meet these needs. The product is focused on increasing affordability and inclusivity for SMEs to digitize their business operations and make and accept digital payments through a mobile device in emerging markets like Nigeria. ABOUT THE ROLE The Territory Sales Executive is responsible for managing and growing relationships with Classic Merchants in an assigned territory. The role focuses on merchant acquisition, retention, satisfaction, transaction growth, and ensuring that Dorokis value proposition is well delivered. The TSE supports senior managers in executing account strategies while maintaining strong engagement with merchants, aggregators, and other partners in the ecosystem. PRIMARY RESPONSIBILITIES 2. Coaching/Mentoring Agents, PSPs & Aggregators in the assigned territory • Train and retrain PSPs & Aggregators under their supervision to ensure that they train agents to expected standard., • Mentor, coach and provide immediate correction to agents, PSPs, aggregators, and escalate issues to State Managers where applicable., • Communicate important company updates to the PSPs & Aggregators in their zone and ensuring that the information is understood., • Assess the activities and performance of PSPs & Aggregators under their supervision and report to the State Managers where applicable. 3. Representing Paga in the assigned territory • Verify agent outlet before account is created., • Conduct agent knowledge assessment within 4 weeks, after the agent is trained., • Develop and maintain a positive and professional relationship with all agency principals and outlet assistants across their territory., • Report issues and communicate insights internally to ensure that relevant resources are deployed to strengthen the Paga business in their territory. KEY COMPETENCIES • Strong leadership skills, • Strong interpersonal/communication skills, • Takes initiative and ownership, • Must be self-driven and excited about winning, • Detail oriented, • Flexible: willingness to test ideas quickly and take learnings, • Good interpersonal skills KNOWLEDGE AND SKILL REQUIREMENTS • Bachelorsdegreefrom anaccrediteduniversityorcollege, • Must be proficient withMicrosoft Exceland otherMicrosoft Office applications, • Must be able to understand and report issues appropriately, • Strong analytical and problem-solving skills, • Provide outstanding customer service Click on this link to apply for this job. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.

Job Description WHAT IS THE BRAND? Mashburn is an Atlanta-based apparel and lifestyle brand founded in 2007. The company designs, manufactures, and markets a nationally recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn), and other high-quality, iconic brands. Mashburn aims to be the best in American style and service... a brand that offers luxury-quality product at accessible prices, delivered with a memorable customer experience, and driven by a deeply personal brand voice that expresses the passion and inspiration of our founders. WHAT IS THE JOB? As the Store Operations Associate, you are the store's central nervous system, with a direct impact on our high customer service levels and growing sales by managing the accuracy, organization, and timely flow of all incoming and outgoing inventory. You will use critical thinking and creative solutions to troubleshoot, solve and remedy any inventory-related discrepancies. You will maintain our brand standards, identify ways to improve our operational processes, and continue to support the growth of both your store and all channels. This is an hourly, non-exempt position. WHAT ARE THE RESPONSIBILITIES? • Processing all incoming and outgoing products from a systematic standpoint: • Customer Merchandise Transfers and Direct Shipments, • Current Product Replenishment/New Product Releases, • Store-to-Store Product Reallocation, • Inventory Transfer Verification, • Backorder Management, • Inventory Adjustments: MOS (Marked Out of Stock) RTV (Return to Vendor) • Responsible for omni-channel order fulfillment from your store., • Managing inventory integrity through weekly enterprise cycle counts, variances, negative quantity investigation, and inventory audits., • Verifying daily returns., • Managing and reporting stock levels (overages, deficits, end-of-season) to appropriate teams., • Executing and leading efficient sale prep and end-of-sale processes., • Planning, designing, and reorganizing stock room layout to improve storage efficiency and ease of access when inventory levels increase/decrease., • Daily monitoring and ordering of all necessary store supplies., • General store support (as needed). WHAT ARE THE ESSENTIALS? -A self-motivated, problem solver outlook with a "no task is too small" attitude. -The ability to work comfortably and efficiently in a fast-paced startup environment. -A proactive mindset that brings new ideas and solutions to the team. -A desire to always work towards continual improvement. -An entrepreneurial spirit and enthusiasm for personal growth. -Exceptional interpersonal skills leading to cross-functional relationships. -The ability to execute enterprise-wide processes in a highly organized and proficient manner. -General knowledge of menswear/womenswear fabric, garment construction, and styling. -A flexible, positive, and creative mindset with the ability to work under pressure. -The ability to anticipate opportunities to drive business and build morale. -Reflecting our core values of Hopeful, Helpful, Hardwork, Nimble, Hospitable, Honest & Humble.

Job Description About Starry: Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture. Who we’re looking for: As a Subscriber Sales Representative, you will be responsible for acquiring new Starry subscribers and driving our success in your assigned multi-family residential properties, condos, residential communities and neighborhoods. You will build and own the relationship with the doormen, property managers and/or on site supers to aid you in ultimately selling subscriptions. You are curious, self-motivated, confident, engaging and love chatting with people. You’re positive and solution oriented and definitely not afraid to think outside the box when faced with a challenge. You’re an active listener and will tailor your sales pitch to the individual needs of your prospective customer. Our Subscriber Sales Representatives have a base salary and high earning potential through commissions. This is a great starting point for those looking to switch careers and/or jumpstart a career in sales and/or marketing. We believe in nurturing talent - show us you’re motivated and you can be promoted within your first year to enterprise sales or join the marketing team. What you’ll do: • Advocate and educate, primarily in Brooklyn, to potential customers know how great Starry is by communicating a thorough understanding of the features and benefits of Starry Internet to sell our service, • Let people know how Starry Internet is changing the game by providing affordable, fast, reliable internet service in their community with excellent customers service, prices that are transparent, and no contract commitments with no gimmicks, • Meet and exceed sales goals; identify potential sales, product, technical, or customer care issues and address with your local teams, • Identify, source, and attend potential subscriber acquisition opportunities to achieve your personal goals, • Call on and visit all buildings where Starry Internet's service is launched on a regular basis prior to and following occupancy, • Build out waiting list and drive subscriber conversion once the building is live with Starry Internet Service, • Relevant Field Sales experience or a hustler mentality, • Passionate advocate for an equitable internet (everyone should have access to affordable, fast, reliable internet) with a desire to be yourself when connecting and having fun with potential customers!, • Desire to be a part of a game-changing company - we are the only internet company with a program specifically created for low income and affordable housing MDU’s, • Enthusiasm for new technology and the internet space, • Willingness to be coached and trained to improve as a Sales professional, • Willingness to work weekday morning, nights and weekends, variable schedule(s) as necessary, • Willingness to travel in and around the Brooklyn, • Ability to meet physical requirements of the position such as bustling about, standing, bending, and sitting for the duration of your shift Benefits We work hard, so we take care of each other and try to enjoy ourselves along the way. All full time Starry employees receive: • Generous employer contribution for you and your dependents on low deductible health plan, dental plan, vision plan, AD&D, and life insurance and access to our 401(k) retirement plan In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Job Description Title: Project Manager – Information Technology Department: IT Supervises: N/A Role Type: Full-time Location: New York, NY (Hybrid) ABOUT THE COMPANY: Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries. We offer a full range of integrated accounting, consulting and business management services from tax planning and audits to the most detailed analysis of acquisitions and financial restructuring. Anchin is consistently recognized as one of the "Best of the Best" accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide. ABOUT THE POSITION: The IT Project Manager will lead and manage the execution of complex internal technology initiatives that align with Anchin's business goals. This role involves end-to-end project ownership – from business case development and vendor evaluation through implementation and post-go-live support – with a focus on strategic alignment, stakeholder engagement, and process efficiency. The successful candidate will partner closely with cross-functional teams, including senior leadership and department heads, to prioritize initiatives and drive measurable outcomes. RESPONSIBILITIES: • Lead and deliver multiple IT projects across all phases of the project lifecycle (initiating, planning, executing, monitoring, controlling, and closing) with a clear focus on scope, time, cost, and quality., • Drive project scoping, requirements gathering, budget planning, and ROI analysis in collaboration with stakeholders and Business Analysts., • Coordinate vendor selection and evaluation processes, including demos, comparisons, and implementation timelines., • Develop and maintain comprehensive project documentation, including business cases, change management plans, communication plans, requirement specifications, and vendor evaluation matrices., • Use the Wrike project management platform to track tasks, dependencies, deadlines, and team accountability; generate reports for internal reviews and leadership updates., • Serve as a primary liaison between technical teams and business stakeholders, managing expectations and ensuring solution alignment with business needs., • Anticipate and mitigate risks through proactive issue resolution, stakeholder communication, and contingency planning., • Promote continuous improvement by developing reusable templates and process documentation to ensure consistency across the department. Education: • Bachelor's degree (BA/BS) in Information Technology, Computer Science, Business Administration, or Project Management., • 8 + years of progressive experience managing IT projects in a dynamic, multi-stakeholder environment., • Proven track record of managing multiple concurrent projects involving technology adoption, automation, and cross-functional coordination., • Strong understanding of project management methodologies and tools., • Proficient with Wrike or similar project management platforms., • Excellent communication, negotiation, and presentation skills., • Experience in employing a professional and diplomatic customer service approach during stakeholder conversations., • Experience working with vendors, conducting evaluations, and leading enterprise tool implementations., • Demonstrated ability to develop clear documentation and drive process improvements., • Superior critical thinking and problem-solving skills. Attributes: • Accountability: Follows through on commitments, does what you say you will do, even requiring some personal sacrifice., • Communicates Effectively: Delivers messages in a clear and concise manner, listens attentively., • Strong Interpersonal Skills: Relates comfortably to all levels of people, both internally and externally., • Nimble Learner: Learns quickly when facing new situations, willingly takes on the challenge of unfamiliar tasks., • Technical Proficiency: Deals with technical issues comfortably and can complete work at a high level of proficiency., • Technologically Proficient: Ability to apply technology solutions to work., • Being Resilient: Shows confidence under pressure, maintains a positive attitude despite adversity., • Action Oriented: Proactively seeks out new and challenging work.

Job DescriptionAbout Amigo We build AI that puts people first. Instead of just making organizations more efficient, we ensure AI systems actually help humans thrive. We focus on healthcare because getting things right matters most in this field. Our technology provides organizations with confidence that their AI is functioning correctly before deployment. We use advanced testing and verification to make sure these systems are reliable enough for critical decisions. We operate globally and follow strict regulations. We've raised $6.5M from investors, including General Catalyst and GSV Ventures. Our team comes from diverse backgrounds—tech, psychology, economics, healthcare, and policy—all working together to create AI that organizations can trust and that genuinely benefits people. About this role As an Agent Engineer at Amigo, you'll implement production AI agents using our architecture and verification framework. You'll work directly with enterprise customers to build agents that handle complex, specialized services with measurable reliability. This role requires strong technical implementation skills combined with the ability to translate domain expertise into working systems that maintain perfect compliance in regulated environments. What you'll do * Implement context graphs that enable agents to select the right "cognitive gear" (lookup, pattern recognition, exploration) based on problem entropy * Build and optimize agent configurations, including static personas, dynamic behaviors, and functional memory systems * Design bounded Operational Patient Domains (OPDs) with explicit inclusions, exclusions, capabilities, and escalation rules * Implement verification loops and simulation-based testing to validate agent performance against customer KPIs * Write Python code for tool integrations and API orchestration within customer environments * Build evaluation suites that gate deployments using customer-specific success metrics * Collaborate with domain experts through structured interviews to capture reasoning patterns and decision trees * Support technical power users through git-based workflows for rapid iteration * Implement adversarial testing to systematically identify and prevent failure modes * Ensure agents maintain audit-ready provenance with version pinning and evidence links * Contribute to systematizing implementation patterns across different problem domains What we're looking for * 2+ years of production software engineering experience * Strong Python skills with an understanding of async operations and concurrency patterns * Experience with LLMs, prompt engineering, and building on AI platforms * Ability to implement systems with strict reliability requirements * Understanding of testing and verification methodologies * Experience working directly with customers or stakeholders to deliver technical solutions * Familiarity with git workflows and collaborative development * Strong debugging and problem-solving skills for complex systems * Ability to balance theoretical concepts with practical implementation constraints * Clear technical communication for both engineering and non-technical audiences Nice to have * Experience in regulated industries (healthcare, finance, legal) * Background with simulation, synthetic data, or evaluation frameworks * Understanding of distributed systems and service-oriented architectures * Experience with observability and monitoring in production environments * Familiarity with compliance requirements (HIPAA, SOC 2, GDPR) Benefits Health & Wellness * Comprehensive health, dental, and vision insurance * Mental health support and wellness coaching * Flexible wellness stipend for fitness, therapy, or personal growth * Daily catered lunch and dinner Growth & Development * Annual learning budget for courses, books, or conferences * Conference attendance budget for professional development * Development setup of your choice * Academic collaboration opportunities Compensation Range: $130K - $180K

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. Join our AI Deployment team to play a critical role in deploying voice agents that handle tens of thousands of customer interactions every day. As a Forward Deployed AI Engineer, you'll directly influence PolyAI's growth by rapidly implementing and optimising cutting-edge voice AI solutions tailored to our enterprise customers' needs. You will serve as the primary technical liaison between PolyAI and our clients, collaborating closely to understand their requirements, deliver customised solutions, and ensure measurable success and customer satisfaction. This role offers an exciting blend of technical innovation, entrepreneurial spirit, and impactful client interaction, giving you the opportunity to shape the future of AI-powered customer experiences. Who We're Looking For: • Passionate about AI, specifically voice-driven technologies, with a strong motivation to continuously expand your expertise., • Strong technical background or demonstrated ability to quickly grasp complex concepts (preferred backgrounds: Engineering, Computer Science, Data Analytics, or related fields)., • Thrives at the intersection of technology and customer success, energized by creatively overcoming complex enterprise interactions and getting to the successful deployment., • Highly autonomous, proactive, and comfortable working closely with clients to achieve ambitious goals and deliver tangible ROI., • Hands on development and deployment of conversational AI systems for one Enterprise client., • Deeply understand the product/platform, including capabilities and limitations., • Partner closely with product teams, including presenting product roadmaps to clients., • Creatively address platform constraints, identifying innovative solutions to deliver required features even without direct coding., • Serve as the primary technical contact for clients, handling technical communication and resolving issues efficiently., • 2-5 years of client-facing experience in solution implementation, technical consulting, management consulting, or a similar role., • Strong technical foundation (education or professional background in Computer Science, Engineering, Data Analysis, etc.) and comfortable rapidly mastering new technologies., • Proven ability to independently manage projects and passionate about solving problems, whether technical or non-technical., • Demonstrate the ability to manage stakeholders while staying result-driven., • Outstanding communication skills, able to clearly explain complex technical concepts to non-technical stakeholders., • Creative, solutions-focused mindset with a talent for overcoming complex challenges., • You're passionate about building AI that positively impacts everyday life., • Experience with Python programming. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionDescriptionWork Hours 8AM to 5PM Days Onsite Mt Laurel NJ: Monday, Thursday & Sunday Remote: Friday & Saturday Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled, versatile, strategic, and customer-focused Service Delivery Lead, with a strong foundation in enterprise IT systems to join our team. This role is responsible for serving as the technical liaison and trusted advisor for a strategic client. The ideal candidate will have a good understanding of enterprise IT infrastructure and Operations, a strong customer orientation and a willingness to roll up their sleeves when necessary. Key ResponsibilitiesCustomer Engagement & Advocacy • Act as a technical escalation point of contact for assigned customers, fostering long-term strategic relationships., • Understand client’s business goals and technical environment to proactively guide and align IT solutions to their needs., • Regularly review system health reports, performance metrics, processes, and KPIs to provide insights and strategic recommendations.Service Delivery & Communication, • Collaborate with internal support and engineering teams to ensure timely resolution of issues and seamless service delivery., • Communicate complex technical issues and solutions clearly to both technical and non-technical stakeholders., • Identify patterns in incidents and outages, propose improvements and drive long-term operational excellence. ITIL-Based Process Oversight, • Support event, incident, problem, and change management efforts for our 1 using ITIL best practices., • Coordinate root cause analysis and ensure timely follow-up with clients for major or recurring issues., • Monthly reporting to highlight KPIs and Metrics, • Historical experience managing and administering Windows Server environments, • Strong knowledge of network device configuration and administration of Cisco routers/switches., • Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments ., • Previous experience with virtualization technologies, including VMWare.Customer-Facing and Strategic Skills, • Proven success in a Technical Account Manager or customer-facing engineering role., • Capable of interpreting system metrics and translating them into meaningful, business-aligned actions.Soft Skills, • Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions., • Strong presentation and documentation abilities., • Highly self-motivated, organized, and comfortable working both independently and collaboratively. Leadership & Team Coordination:, • Technical Expertise: Strong hands-on skills in network, server, monitoring, and ticket management. Able to troubleshoot and resolve issues when additional resources are needed. This would not be the primary role but having someone who can roll up their sleeves as needed, • Process & Standards Implementation: Experience with ITIL frameworks and driving adoption of best practices for incident, problem, and change management., • Operational Improvement Mindset: Ability to identify gaps, propose improvements, and facilitate continuous improvement initiatives., • Stakeholder Management: Strong communication and interpersonal skills to interface with Blue Mantis and customer stakeholders, articulate value and manage expectations., • Game Day Coverage: Cover critical events, including weekends, with the ability to coordinate with remote teams and provide leadership in Eric’s absence., • Reporting & Analytics: Capable of providing operational reports, ticket analysis, and recommendations for service improvementPlease note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job Description R2net - James Allen & Blue Nile is a jewelry company with a technology soul. R2Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry's ecosystem, including manufacturers, retailers, and consumers. We are seeking a strategic and data-driven Senior Manager, Operations Planning & Analytics to lead forecasting, inventory planning, and business analytics initiatives. This high-impact role sits at the intersection of operations, finance, and merchandising - acting as a trusted advisor to senior leadership and orchestrating the evolution of our planning capabilities in an increasingly digital landscape. In this role, you will oversee executive-level planning deliverables, lead a high-performing analytics team, champion digital transformation initiatives, and drive the integration of AI/ML capabilities into our planning processes. Responsibilities: Strategic Planning & Forecasting • Lead Demand and Inventory Fulfilment Planning within the S&OP process across departments, integrating data driven drivers and business insights into cohesive business strategies, • Develop rolling forecasts (weekly, monthly, quarterly) using advanced statistical methods and AI/ML models to achieve >85% forecast accuracy, • Design scenario planning frameworks for supply chain disruptions, incorporating risk assessments and mitigation strategies, • Partner cross-functionally with merchandising, finance, operations, manufacturing, and commercial teams to align business plans with revenue targets and margin goals, • Lead inventory optimization strategies balancing service levels with working capital efficiency across our global distribution network, • Manage seasonal collection planning and limited edition releases unique to luxury markets Advanced Analytics & Business Intelligence • Translate complex data into executive-ready insights, delivering strategic recommendations to C-suite leadership, • Build and maintain real-time dashboards tracking KPIs across sales performance, inventory health, forecast accuracy, and operational metrics, • Implement predictive analytics for demand sensing, customer behavior modeling, and trend identification, • Lead competitive intelligence analysis and market trend monitoring to inform strategic planning, • Develop pricing and promotional effectiveness models in collaboration with commercial teams, • Champion data governance standards and ensure data quality across planning systems Digital Transformation & Technology Leadership • Drive AI/ML integration into planning processes, serving as orchestrator of human-AI collaborative workflows, • Lead technology selection and implementation projects for planning systems (SAP IBP, Anaplan, o9, JDA/Blue Yonder), • Partner with IT and Engineering teams to automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI), • Champion transition from manual Excel-based processes to integrated, cloud-based planning platforms, • Develop and monitor AI model performance, ensuring continuous improvement and value realization, • Build organizational capabilities in digital tools and advanced analytics methodologies Cross-Functional Leadership & Stakeholder Management • Serve as primary planning liaison to executive leadership, presenting monthly business reviews and strategic recommendations, • Consolidate inputs from planning, merchandising, finance, and operations into unified strategic narratives, • Facilitate weekly S&OP meetings and monthly integrated business planning sessions, • Manage relationships with key technology vendors and external partners, • Drive change management initiatives supporting digital transformation and process optimization Team Development & Organizational Capability Building • Lead and develop a team of 2-3 professionals including demand planners, supply planners, business analysts, and data scientists, • Set clear OKRs, drive execution of high-impact projects, and foster culture of continuous learning, • Develop team capabilities in AI/ML tools, statistical modeling, and advanced planning methodologies, • Support career development through mentoring, cross-training, and stretch assignments, • Build succession planning pipeline for critical planning roles Risk Management & Business Continuity • Develop multi-scenario contingency plans for supply chain disruptions, • Lead crisis response planning and execution during disruptions, • Implement early warning systems for demand volatility and supply constraints Innovation & Continuous Improvement • Identify opportunities to enhance forecast accuracy through emerging technologies, • Lead lean/six sigma initiatives improving planning cycle time by 20-30%, • Deploy strategic evolution of KPIs and performance management frameworks, • Bachelor's degree in Business, Finance, Engineering, Supply Chain, Operations Research, or Analytics, • MBA or relevant Master's degree preferred, • APICS/ASCM certification (CPIM, CSCP) strongly preferred, • Additional certifications in data science, project management (PMP), or Lean Six Sigma valued, • 5-8+ years in operations planning, supply chain analytics, demand planning, or related functions, • 2-3 years in leadership roles with direct report management experience, • Proven experience in luxury goods, premium consumer brands, or high-end retail preferred, • Demonstrated success in S&OP process leadership and cross-functional program management, • Track record of digital transformation initiatives and technology implementations Technical Competencies • Advanced Excel modeling including VBA, complex formulas, and large dataset manipulation, • Statistical software proficiency: R, Python, or SAS for predictive modeling preferred, • BI/Visualization tools: Tableau, Power BI, Looker, or similar platforms, • Planning systems: Experience with SAP IBP, Anaplan, o9, JDA/Blue Yonder, or similar, • Database skills: experience with SQL, Snowflake, BigQuery, or similar preferred, • AI/ML understanding: Familiarity with machine learning concepts and applications in planning, • ERP systems: SAP, Oracle, or similar enterprise systems Core Competencies • Strategic thinking with ability to connect operational metrics to business outcomes, • Executive communication skills with experience presenting to C-suite stakeholders, • Change leadership driving transformation in complex, matrixed organizations, • Analytical problem-solving using data-driven approaches to complex challenges, • Cross-cultural competency for global team collaboration, • Comfort with ambiguity and ability to navigate shifting priorities At R2Net - James Allen & Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: • Hybrid Work Environment, • Paid Time Off, • Medical, Dental, Vision and Prescription Insurance, • 401(k) Retirement Plan with Company Match, • Flexible Spending Account | Health Savings Account, • Tuition Reimbursement, • Employee Discount, • Parental Leave, • Life Insurance Why Join Us? • Impact: Shape the future of operations for an iconic luxury brand at the intersection of heritage and innovation, • Growth: Clear career progression path to Director and VP-level roles with succession planning support, • Innovation: Lead cutting-edge AI/ML integration in a well-resourced environment, • Culture: Collaborate with world-class talent in a diverse, inclusive environment valuing creativity and excellence, • Location: Work in the heart of New York City with flexible hybrid arrangements, • Compensation: Competitive base salary ($) plus % bonus potential Annual base pay: $120,000 - $160,000. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2Net will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job Description Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a member of Botify’s Professional Services Organization, the Customer Program Manager plays a crucial role in facilitating collaboration between Botify and its most strategic clients. They are instrumental in ensuring the seamless execution of multi-threaded implementation and service programs on the Botify platform. Customer Program Managers act as the linchpin connecting key stakeholders and initiatives, providing both structure and direction within client relationships and internally. Your responsibilities: • Maintain a portfolio of strategic customers, partnering closely with Botify Account Team members to drive strategy and cultivate long-term relationships with key client stakeholders., • Identify key performance indicators (KPIs) and develop Success and Engagement plans to accelerate adoption and guide clients towards desired outcomes., • Oversee and project manage product implementations for both new strategic customers and existing clients, expanding their Botify product scope., • Regularly monitor and provide updates on client health and adoption to expand engagements and identify opportunities for maximizing value from Botify., • Monitor platform functionality and integrations for customers, coordinating technical work with Botify's support team and professional services resources when necessary., • Coordinate and lead complex technical discussions in collaboration with Botify support or engineering team resources., • Develop and deliver content for client-facing sessions and executive business reviews (both remote and on-site) in partnership with Account Managers and SEO Success Managers., • Partner with Account Managers to identify and execute growth strategies., • Assist in building and implementing internal processes to enhance efficiency in service delivery. Your qualities: • Creative Problem Solver, • Autonomous and Independent, • Works well under pressure and in ambiguous situations, • Strong technical acumen Experience: • 4+ years of experience in client-facing roles with a focus on Program Management, Project Management, Technical Customer Success, Implementation Management, or similar roles, preferably in a B2B SaaS environment., • Significant customer-facing experience leading enterprise customers through business or technology transformations, with large account/project management experience., • Experience working with complex enterprise software solutions., • Proven ability to facilitate and contribute to complex technical discussions., • Unlimited Time Off, • 11 company holidays, • 16 weeks of parental leave, • Summer Fridays, • ClassPass Subscription, • Team building events and initiatives, • Flexible work policy, • Commuter benefits, • 401k, • Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Job Description Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? Who we are? Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. When you join us, you'll begin a new and exciting career journey on which you'll enjoy professional success, learn valuable new skills, and make lifelong friends. Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions and act on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. Why would you love this job? As an Engagement Manager, you will be responsible for the delivery of our service projects to our customers over a multi-week period ensuring that requirements are being met by our consultants and deliverables arrive on schedule. The Professional Services team uses an Agile model to design, develop and deliver our consulting services to our customers. The ideal candidate has a technical background, proven project management experience, team leadership abilities and business development experience. You enjoy managing a wide variety of technical projects – demonstrating an attention to detail, patience and pragmatism - never losing sight of the customer's business objectives. What you'll do: • Experience with new technology adoption, business transformation and change management., • Project Management Professional (PMP) and/or Agile Scrum certifications., • BS in Computer Science / B.A. or equivalent technical work experience. Extra great if you have: • Previous experience with open-source solutions and/or NoSQL platform products is a plus., • Professional Services and/or Development Management experience is a big plus. The estimated gross base annual salary range for this role is $102,933 – $154,311 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate's work location, qualifications, experience, and competencies. Base annual salary is one component of Redis' total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. #LI-Remote #LI-WK1 #LI-DNI As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Job Description PRIMARY FUNCTION/PURPOSE: The Administrative Assistant is responsible for providing administrative and clerical support to the program and assisting administrative staff to facilitate the efficient operation of the program. In many instances, this individual will function as the first point of contact with the program, and must utilize exceptional telephone manners, interpersonal skills, and above all a positive attitude. This position is responsible for working at our Harlem location in New York City. MINIMUM QUALIFICATIONS: • High School Graduate and/or G.E.D. is required, • Minimum of two (2) years of experience with secretarial/clerical responsibilities is required, • Bilingual language skills are strongly preferred, • Must be capable of accurately typing 50 w.p.m.; Word Processing at 200 strokes per minute, • Ability to utilize good judgment and discretion in the handling of confidential information is required, • Must be detail oriented, highly organized, and able to work independently, • Ability to manage multiple and shifting priorities with strong follow-up skills, • Excellent project management, time management, and presentation skills, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel (intermediate to advanced level), PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Responsible for all clerical duties up to and including typing, filing, calendar maintenance, meeting/interview scheduling, and telephone communications, • Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES), complete Facility Bed Management, Client admissions, discharges, and transfer discharges, • Assist with Facility Billing, Audits, Reconciliation, etc. using the DHS CARES System, • Prepares and completes reports as needed, • Maintain a current and up-to-date filing system for the program, • Maintain records of daily school attendance with the assistance of the Department of Education Representative, • Order supplies and track distribution of supplies, • Assume other responsibilities when requested by the Program Director or other members of the management team, • Coordinate with other Administrative Support staff to ensure the smooth operation of the unit, including telephone reception, data entry, and photocopying, • Perform a variety of support tasks that are highly confidential and sensitive, • Perform other duties as assigned SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings, as well as the development of policies and procedures, • Participate in training and staff-development activities to acquire and maintain the interpersonal and operational skills necessary for successful job performance PRINCIPAL RELATIONSHIPS: • Frequent contact with staff within various departments, using considerable independent judgment in making decisions, • Regular contact with external and internal callers to ensure a high degree of customer service is provided, • Interact with other departments and locations to ensure cooperation and the delivery of proper services OTHER REQUIREMENTS: • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionDescription: MG2 is seeking a talented Studio Administrator to join our New York office in our Consumer Experiences Market! At MG2, we value our employees with great benefits and worthwhile programs. We are proud of the many initiatives at MG2 such as our focus on Sustainability, our passion for Equity, Diversity & Inclusion, and our fifty-year anniversary celebration. We promote MG2 culture firmwide and within each of our offices through monthly recognition, happy hours, summer events, and an end of year Holiday Party to celebrate our accomplishments. People make the place at MG2 – Join our growing firm today! Role Introduction We are seeking a proactive, organized and resourceful Studio Administrator to support our New York-based Consumer Experiences (CX) team. This position plays a key role in maintaining the smooth operation of studio activities and supporting leaders located in New York, Seattle, Minneapolis, and Amsterdam. This role requires a service-oriented mindset, excellent organizational skills, and the ability to effectively manage multiple responsibilities. The ideal candidate thrives in a dynamic, collaborative environment and enjoys building relationships across diverse teams. This individual will support administrative needs, coordinate day-to-day operations, and contribute to a positive and productive market and studio culture. They will report into the New York leaders and support the Consumer Experience market leaders firm wide. What your day will look like: Administrative Support • Manage and maintain calendars for CX Market Leadership and coordinate market-wide meetings, • Schedule and coordinate travel, accommodations, and itineraries for the CX Market Leadership, • Reconcile expenses and submit the necessary expense reports for the CX Market Leadership, • Provide administrative support during Market and Studio meetings, including agenda preparation and detailed notetaking plus sending out the recaps, • Prepare and distribute internal communications and documentation as needed, • Coordinate day of guests visits with the building security as needed, • Recognize and support the need for operational improvements and process efficiencies, • Engages in as a key point person as ’s Culture Crew Project Manager, coordinating morale and team-building events, • Plan and support developmental events and support professional sessions, • Foster a collaborative and inclusive studio environment across all supported offices, • Coordinate business development and local marketing events as directed, • Support scheduling, catering, logistics, and follow-up for external-facing events and internal pursuits, • Assist in tracking tasks aligned with market BD strategies, • 3–7 years of administrative experience in a fast-paced, professional environment., • Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook) and Smartsheet., • Experience with Adobe InDesign and Photoshop is a plus., • Strong customer service orientation with a proactive, solutions-focused mindset., • Demonstrated ability to manage confidential information with discretion., • Positive attitude with a sense of humor and commitment to team morale., • Excellent attention to detail and time management skills., • Ability to multi-task and prioritize a variety of responsibilities and deadlines., • Proven success supporting multiple leaders and working across distributed teams., • Strong verbal and written communication skills., • Effective working independently and collaboratively., • Comfortable working under pressure and navigating shifting priorities., • Strong interpersonal skills and the ability to engage with senior leadership, clients, and staff. MG2 offers competitive benefits that support our employees in their life and career. This position is eligible for company benefits including but not limited to: • Employer provided employee healthcare plan and reduced cost premium plans, life insurance, and short and long-term disability coverage, • Paid Time Off, 9 paid Holidays, and an additional Floating Holiday, • Employer sponsored Family Planning Program and employer Paid Parental Leave, • Learning & Career Development opportunities, • Employee Wellness and Employee Assistance Program National Salary Ranges: Studio Administrator: $61,500 - $94,150 Please note that this role is an hourly and non-exempt position, and therefore, is eligible for overtime pay. If position is eligible for remote status, ranges may be adjusted. Acknowledging the time employees typically spend in the role, compensation is dependent on applicable years of experience and skillset. About MG2 Continually recognized as one of the “Best 100 Companies to Work For” by Business Magazine, MG2 has been delivering award-winning projects for over 50 years. We partner with some of the world’s most recognizable companies and brands to bring exceptional design solutions to life through full architectural, strategic planning, interior design, brand strategy, and program consulting services. At MG2 our greatest strength lies in our people, our partnerships, and our commitment to helping them succeed. We seek world-class talent to deliver integrated, tailored solutions that advance our clients’ enterprise and provide our staff with outstanding career growth experiences that elevate these opportunities. MG2 whole-heartedly embraces diversity, actively seek out Diverse talent that enrichens our work and our culture. Our differences, unique perspectives, and elevation of every voice and idea not only makes us stronger but are absolutely essential to designing and building truly inclusive and equitable experiences and spaces for everyone. Candidates will be required to undergo a standard employment background check upon hire. No specified closing date; applications accepted until position is filled Colorado Residents: We may redact information that identifies your age, date of birth, or dates of school attendance or graduation.

Job DescriptionJCFPL JOB TITLE: Administrative Secretary DEPARTMENT: Administrative LOCATION: Priscilla Gardner Main Library REPORTS TO: Director (and Assistant Director) CIVIL SERVICE JOB TITLE: Administrative Secretary STARTING SALARY RANGE: $58,196 - $73,646 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: October 20, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THIS POSITION: The Jersey City Free Public Library is looking for an Administrative Secretary to perform highly specialized and responsible secretarial and administrative clerical work requiring experience and familiarity with departmental functions and procedures. This role requires a person who can frequently exercise independent judgment and make decisions in accordance with delegated responsibilities. Work is performed independently, requiring minimal review upon completion. Positions in this title may be required to take a lead over or supervise other clerical personnel. JOB DUTIES: • Performs varied, complex secretarial and administrative clerical work, involving some elements of troubleshooting., • May supervise the secretarial, clerical and related operations of a department or autonomous government agency., • Maintains calendar and schedule of appointments for an administrative official., • Schedules and maintains travel arrangements for an administrative official, as authorized., • Prepares administrative correspondence, memoranda, and statements on behalf of an administrative official, as authorized., • Where authorized, reviews, prioritizes and responds to voicemail and various correspondence on behalf of an administrative official., • Prepares meeting agendas, attends meetings and records minutes., • Greets and directs visitors., • Screens and routes incoming calls., • May order and distribute office supplies and equipment., • Assists an administrative official in the formulation of policies and procedures for the office and other clerical operations of a department or autonomous government agency., • May draft proposed ordinances and/or resolutions on behalf of an administrative official., • Collects and analyzes data required in the formulation of administrative decisions., • May directly supervise designated phases of the clerical and related work involved in maintaining financial and/or personnel records, preparing payrolls, making purchases, compiling statistical and other data, checking and approving invoices/vouchers, and collecting/depositing money., • Conducts special projects as requested., • Makes decisions requiring knowledge of the organization., • Maintains essential records and files. Support/Collaboration with Library Director and Leadership Team • Assists with initiatives to execute enterprise-wide deliverables by monitoring individual department-level operational plans, encouraging strategic use/coordination of resources and eliminating operational obstacles, • Performs a variety of responsibilities inherent in managing system-wide services and staff including timely and quality decisions, process management, conflict management, motivating and developing staff, and policy development and implementation, • Understands the nuances of local politics and how to work with mayors, city managers, and other elected officialsCommunication/Collaboration, • Communicates effectively using a variety of methods, • Effectively communicates relevant and timely information to appropriate stakeholders, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Communicates effectively with a variety of audiences and individuals from diverse backgrounds, • Selects and applies the most appropriate and effective communication means to meet situational needsCustomer Service, • Contributes to and models customer service standards that enhance the user experience, • Models standards and practices for the delivery of quality internal and external customer service, • Applies customer service skills to enhance the level of user satisfaction, • Applies effective techniques to address difficult situations with users and staff, • Understands and acts in accordance with the basic values and ethics of library serviceLeadership, • Aligns efforts with the vision and direction of the organization, • Demonstrates leadership qualities and behavior, critical thinking, and problem-solving skills, • Employs sound project management principles and procedures in the planning and implementation of programs and services, • Anticipates and adapts to change and challenges effectively, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Demonstrates critical thinking and problem-solving abilities, • Uses leadership skills to provide vision and guidance to library staff, board members and the community, • Contributes effective strategies and decisions regarding library services and resources, • Embraces change and fosters understanding and acceptance by all stakeholders, • Contributes to a productive workforce through effective recruitment and selection, • Leads and empowers employees to deliver effective, high-quality library service, • Establishes effective strategies for performance management, • Leads work teams with clear direction and effective communication, • Monitors and evaluates projects and adapts as needed, • Performs ongoing evaluation to gauge the success of division and enterprise-wide initiatives, programs, and servicesProfessional Development, • Manages the development of one’s own learning and ongoing improvement of skills and knowledge, • Uses creative and innovative approaches, • Establishes strategies and long-range initiatives to create a learning environment within the division and the library, • Plans for and supports staff career development opportunities, • Contributes to the development and implementation of a culture that embraces ongoing learningCommunity Engagement, • Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services, • Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders, • Builds relationships and support for the library with community organizations, • Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library servicesTechnology, • Performs basic functions of email, calendar applications, and task management, • Understands and uses basic computer hardware, peripherals, software, and operating system functions Five (5) years of experience in the capacity of a secretary to an executive or administrative official in a public or private organization NOTE: Successful completion of a 2-year program in secretarial science at an accredited college or university may be substituted for two (2) years of the above experience. LICENSE: • Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. ADDITIONAL RELEVANT SKILLS: • Knowledge of Microsoft 365., • Knowledge of office methods, practices, and equipment., • Knowledge of Jersey City’s population, geography, and/or local government. For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR IgeAuGvisW

Job Description About the Role Sitemetric is searching for a bar-raising Access Control Officer to help keep our customer’s construction projects safe, secure, and running on time. You will oversee several critical aspects of our customer’s projects including registering and badging all construction personnel, enforcing badging compliance at the gates, document site visitors and deliveries, as well as managing parking on behalf of the customer. We seek someone who can take pride in this critical role in a construction project and show up each day with a positive attitude and desire to succeed. If you are a self-starting team player who always covers every detail and wants to be part of a fast-growing and innovative company that’s changing how the construction industry operates, you will flourish with Sitemetric. About Sitemetric Sitemetric is a pioneering business seeking to build a better, more integrated working environment for construction. We are obsessed with increasing customer value and experience through market-leading operational excellence and customer-centric innovation. Sitemetric provides construction owners, general contractors, subcontractors, and workers data, hardware, software, and tech-enabled services in combinations that reduce the most risk and create the most operational leverage to deliver more successful construction projects safely and securely. This helps customers drive value and achieve key objectives—at the project level and across their broader portfolio and enterprise. We have quickly established ourselves as a clear market leader working with the US’s largest, most forward-looking owners and contractors, with thousands of companies and workers nationwide already on the Sitemetric platform. Key Responsibilities Core responsibilities include: Worker Registration & Badging: Proactively monitor and manage access control compliance for everyone who comes in and out of the site. Work closely with the customer and Sitemetric team to understand and uphold site security requirements. Badging Compliance: Ensure that all personnel coming into the site have their badge and are properly scanned in to verify their identity and keep consistent worker headcount records for our customers. Parking Management: Provide parking passes to appropriate personnel and monitor parking pass compliance across designated parking areas. Visitor and Delivery Management: Receive and document all visitors and deliveries that access and leave the site, keeping consistent written documentation for the customer’s records. Customer and Worker Support: Provide support in all areas of access control ranging from worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management. Ad hoc responsibilities: Assist with ad-hoc access control responsibilities to support our customers on one-time and ongoing access control related needs. Qualifications REQUIRED • 2+ years of customer service experience in similar areas like coffee baristas, nurses, childcare, or similar areas with an emphasis on serving people, • Ability to establish and maintain effective working relationships with internal and external customers, • Comfortable downloading, navigating and using mobile apps, • 1+ years of construction or industrial experience, • Actively educating oneself in college or trade education, • Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), • Adaptable, flexible, and able to solve complex challenges within and outside of their original access control responsibilities As part of the Sitemetric team, you'll receive: * Competitive pay based on experience and qualifications * Weekly payroll * 401(k) eligibility * Employee referral bonus plan includes $50 for each referred candidate that completes a minimum of 60 days of service with Sitemetric. Referring Employee must be active at the time of payment. Note that bonus payments will be subject to applicable taxes. * Accrued paid sick leave for all employees, even part time employees * Opportunities for career growth and professional development * Supportive team culture that values clarity, reliability, and high performance * Access to the right tools, technology, and support to do your best work Sitemetric is committed to a diverse and inclusive workplace. Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Job Types: Part Time 5:30am - 4:00pm must be able to work weekends 5:30am - 4:00pm must be able to work weekends

Job Description Primary Job Title: AML Operations Officer Location: New York City Shift/Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM (may be flexible) Employment Type: Contract (6 Months) Scope of Project AML Operations Officer will support the global name screening operations team to process over 1 million alerts. Responsibilities include reviewing alerts related to sanctions, PEPs, adverse media, MSPs, and other watch list sources. Job Description The AML Financial Crime Risk Investigation Support Officer II processes alerts and/or fraud cases to identify regulatory or policy violations contributing to AML, fraud, or Sanctions/ABAC financial crimes. The role ensures all necessary due diligence to support accuracy in activities and transactions. Primary Responsibilities * Review watchlist alerts to identify potential matches and clear false positives. * Analyze key demographics (name, date of birth, address) to disprove or escalate alerts per the decision matrix. * Document rationale for alert disposition; escalate matches to Analyst 1.2. Depth & Scope * Prioritize and manage workload to meet SLA targets. * Apply operating policies and procedures. * Ensure accuracy and compliance with internal and regulatory standards. * Escalate high-risk or non-standard activities. * Complete adjudications and investigations; report risk or process gaps. * Recommend improvements to productivity and efficiency. Customer Accountabilities * Review banking transactions to ensure regulatory compliance. * Forward unusual transactions for further investigation. * Conduct research activities and resolve discrepancies. * Support service delivery and process improvement initiatives. * Maintain confidentiality and adhere to Code of Conduct. Shareholder Accountabilities * Maintain confidentiality and escalate issues appropriately. * Identify and manage risks in line with policy and regulation. * Produce functional or enterprise-level documentation. * Maintain project records and provide management updates. * Execute standard practices and comply with guidelines. Employee/Team Accountabilities * Participate fully as a team member and promote a positive work environment. * Enhance and share knowledge/expertise across the team. * Support an inclusive and equitable workplace. * Serve as a brand champion internally and externally. Note: Responsibilities described are intended as a general overview and not an exhaustive list. Qualifications * Education: Undergraduate degree preferred (e.g., Criminal Justice or relevant field). * Experience: 1–2 years of prior AML experience required. Must-Have Skills * AML experience (1+ years). * Proven ability to manage high-volume alert queues. Soft Skills * Strong attention to detail. * Effective and quick decision-making skills. Nice-to-Have * Retail or teller banking experience. Disqualifiers * Short job tenures on résumés. Alternate Work Locations (AML Hub Sites) Also open to candidates near or in: * New York, NY * Charlotte, NC * Greenville, SC * Jacksonville, FL * Lewiston, ME * Wilmington, DE * Vienna, VA Benefits * Medical, Vision, and Dental Insurance Plans * 401k Retirement Fund About the Company A top 10 Canadian and North American bank offering comprehensive financial services, including retail, commercial, wealth management, and wholesale banking. The company is committed to helping clients thrive in a dynamic financial landscape. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, life sciences, biotech, utilities, and retail industries in the U.S. and Canada. We look forward to helping you land your next great career opportunity! 25-24017: #gttic #gttjobs Company DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job Description About the Role Sitemetric is searching for a bar-raising Access Control Officer to help keep our customer’s construction projects safe, secure, and running on time. You will oversee several critical aspects of our customer’s projects including registering and badging all construction personnel, enforcing badging compliance at the gates, document site visitors and deliveries, as well as managing parking on behalf of the customer. We seek someone who can take pride in this critical role in a construction project and show up each day with a positive attitude and desire to succeed. If you are a self-starting team player who always covers every detail and wants to be part of a fast-growing and innovative company that’s changing how the construction industry operates, you will flourish with Sitemetric. About Sitemetric Sitemetric is a pioneering business seeking to build a better, more integrated working environment for construction. We are obsessed with increasing customer value and experience through market-leading operational excellence and customer-centric innovation. Sitemetric provides construction owners, general contractors, subcontractors, and workers data, hardware, software, and tech-enabled services in combinations that reduce the most risk and create the most operational leverage to deliver more successful construction projects safely and securely. This helps customers drive value and achieve key objectives—at the project level and across their broader portfolio and enterprise. We have quickly established ourselves as a clear market leader working with the US’s largest, most forward-looking owners and contractors, with thousands of companies and workers nationwide already on the Sitemetric platform. Key Responsibilities Core responsibilities include: Worker Registration & Badging: Proactively monitor and manage access control compliance for everyone who comes in and out of the site. Work closely with the customer and Sitemetric team to understand and uphold site security requirements. Badging Compliance: Ensure that all personnel coming into the site have their badge and are properly scanned in to verify their identity and keep consistent worker headcount records for our customers. Parking Management: Provide parking passes to appropriate personnel and monitor parking pass compliance across designated parking areas. Visitor and Delivery Management: Receive and document all visitors and deliveries that access and leave the site, keeping consistent written documentation for the customer’s records. Customer and Worker Support: Provide support in all areas of access control ranging from worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management. Ad hoc responsibilities: Assist with ad-hoc access control responsibilities to support our customers on one-time and ongoing access control related needs. Qualifications REQUIRED • 2+ years of customer service experience in similar areas like coffee baristas, nurses, childcare, or similar areas with an emphasis on serving people, • Ability to establish and maintain effective working relationships with internal and external customers, • Comfortable downloading, navigating and using mobile apps, • 1+ years of construction or industrial experience, • Actively educating oneself in college or trade education, • Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), • Adaptable, flexible, and able to solve complex challenges within and outside of their original access control responsibilities As part of the Sitemetric team, you'll receive: * Competitive pay based on experience and qualifications * Weekly payroll * 401(k) eligibility * Employee referral bonus plan includes $50 for each referred candidate that completes a minimum of 60 days of service with Sitemetric. Referring Employee must be active at the time of payment. Note that bonus payments will be subject to applicable taxes. * Accrued paid sick leave for all employees, even part time employees * Opportunities for career growth and professional development * Supportive team culture that values clarity, reliability, and high performance * Access to the right tools, technology, and support to do your best work Sitemetric is committed to a diverse and inclusive workplace. Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Job Types: Part Time 2:30pm - 6:00pm Part Time 2:30pm - 6:00pm

Job Description About the Role Sitemetric is searching for a bar-raising Access Control Officer to help keep our customer’s construction projects safe, secure, and running on time. You will oversee several critical aspects of our customer’s projects including registering and badging all construction personnel, enforcing badging compliance at the gates, document site visitors and deliveries, as well as managing parking on behalf of the customer. We seek someone who can take pride in this critical role in a construction project and show up each day with a positive attitude and desire to succeed. If you are a self-starting team player who always covers every detail and wants to be part of a fast-growing and innovative company that’s changing how the construction industry operates, you will flourish with Sitemetric. About Sitemetric Sitemetric is a pioneering business seeking to build a better, more integrated working environment for construction. We are obsessed with increasing customer value and experience through market-leading operational excellence and customer-centric innovation. Sitemetric provides construction owners, general contractors, subcontractors, and workers data, hardware, software, and tech-enabled services in combinations that reduce the most risk and create the most operational leverage to deliver more successful construction projects safely and securely. This helps customers drive value and achieve key objectives—at the project level and across their broader portfolio and enterprise. We have quickly established ourselves as a clear market leader working with the US’s largest, most forward-looking owners and contractors, with thousands of companies and workers nationwide already on the Sitemetric platform. Key Responsibilities Core responsibilities include: Worker Registration & Badging: Proactively monitor and manage access control compliance for everyone who comes in and out of the site. Work closely with the customer and Sitemetric team to understand and uphold site security requirements. Badging Compliance: Ensure that all personnel coming into the site have their badge and are properly scanned in to verify their identity and keep consistent worker headcount records for our customers. Parking Management: Provide parking passes to appropriate personnel and monitor parking pass compliance across designated parking areas. Visitor and Delivery Management: Receive and document all visitors and deliveries that access and leave the site, keeping consistent written documentation for the customer’s records. Customer and Worker Support: Provide support in all areas of access control ranging from worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management. Ad hoc responsibilities: Assist with ad-hoc access control responsibilities to support our customers on one-time and ongoing access control related needs. Qualifications REQUIRED • 2+ years of customer service experience in similar areas like coffee baristas, nurses, childcare, or similar areas with an emphasis on serving people, • Ability to establish and maintain effective working relationships with internal and external customers, • Comfortable downloading, navigating and using mobile apps, • 1+ years of construction or industrial experience, • Actively educating oneself in college or trade education, • Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), • Adaptable, flexible, and able to solve complex challenges within and outside of their original access control responsibilities As part of the Sitemetric team, you'll receive: * Competitive pay based on experience and qualifications * Weekly payroll * Health, dental and vision insurance for full time employees * 401(k) eligibility * Employee referral bonus plan includes $50 for each referred candidate that completes a minimum of 60 days of service with Sitemetric. Referring Employee must be active at the time of payment. Note that bonus payments will be subject to applicable taxes. * Accrued paid sick leave for all employees, even part time employees * Paid vacation, accruing at 40 hours per year, for full time employees * Opportunities for career growth and professional development * Supportive team culture that values clarity, reliability, and high performance * Access to the right tools, technology, and support to do your best work Sitemetric is committed to a diverse and inclusive workplace. Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Job Types: Full Time 5:30am - 4:00pm 5:30am - 4:00pm

Job DescriptionAbout Kindsight: Kindsight builds technology that helps fundraisers make a difference. For decades, Kindsight has supported the education, healthcare, and nonprofit sectors with fundraising tools and the largest charitable giving database on the market. And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real-time data and AI to help thousands of organizations around the world identify, manage, and engage with donors - at any scale. With purpose-built CRMs that corral all of that donor information and campaign tracking into one place, donor prospect research tools that offer proactive insights and real-time donor intel, and generative AI that creates personalized, meaningful content drafts at scale, Kindsight’s product suite is truly changing the game for donor fundraising. Position Summary: The Senior Vice President (SVP), Professional Services will lead Kindsight’s global Professional Services organization, responsible for strategy, delivery, and scalability across all client engagements. This executive will build a modern, data-driven services organization that accelerates customer outcomes, shortens time-to-value, and strengthens Kindsight’s reputation for excellence in enterprise delivery. The SVP owns the Professional Services P&L and is accountable for revenue growth, margin performance, utilization, customer satisfaction, and delivery governance across implementation, consulting, enablement, and partner-delivered services. The role spans all functional pillars of Professional Services, Delivery Excellence, Commercial Operations, Resourcing, and Customer Lifecycle Execution, and is central to transforming PS into a scalable, margin-positive growth engine driving customer value, partner success, and recurring revenue. What You’ll Do: • Define and execute the Professional Services strategy aligned with company objectives and ARR/NRR growth targets., • Drive service contribution to revenue through standardized implementation accelerators, adoption programs, and measurable success metrics., • Lead long-range planning for capacity, delivery models, and service monetization (fixed-fee, T&M, managed services, success packages)., • Scale a productized services model through standardization, automation, and strategic partner enablement., • Own the global P&L, including forecasting, margin, and utilization., • Establish consistent delivery frameworks, KPIs, and governance for predictable, high-quality outcomes., • Build scalable resourcing models balancing internal capacity, offshore delivery, and partner ecosystems., • Ensure service engagements deliver measurable customer impact- adoption, satisfaction (CSAT/NPS), and expansion., • Serve as executive sponsor for strategic enterprise clients to drive retention and growth., • Collaborate with Partner and Channel leaders to design partner certification, enablement, and co-delivery models that extend reach and capacity., • Partner with Sales on scoping, pre-sales alignment, and solution architecture., • Align with Customer Success and Support to ensure seamless transitions and ongoing customer health., • Collaborate with Product and Engineering to translate delivery insights into roadmap priorities and implementation accelerators., • Integrate multiple legacy delivery models into a unified, scalable operating framework., • Build and mentor a world-class Professional Services leadership team and global delivery organization., • Foster a culture of accountability, innovation, and operational excellence that attracts and develops top consulting and delivery talent.What We’re Looking For:, • 15+ years in Professional Services leadership for enterprise SaaS, CRM, or platform-based software companies., • Proven success leading large-scale, distributed delivery teams with full P&L accountability., • Deep expertise in enterprise implementation frameworks (e.g., agile/hybrid models, PMO governance, delivery automation)., • Strong commercial and contractual acumen, able to structure enterprise SOWs, negotiate risk, and manage escalations., • Demonstrated experience building partner ecosystems and managed service frameworks., • Executive-level communication and stakeholder management skills, both internally and externally., • Experience serving nonprofit, higher education, or healthcare clients strongly preferred.Compensation Range: $275,000 - $325,000 USD On-Target Earnings (OTE) annually, based on experience, market benchmarks and role complexity. We aim to offer fair, competitive pay that reflects your skills and the market. At Kindsight, we’re proud to be a place where everyone belongs and has an equal opportunity to contribute, thrive and grow. We hire based on skills, potential, and impact, and we believe our differences fuel innovation. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. We’re building a workplace where everyone has the opportunity to do meaningful work and make a difference. Powered by JazzHR RHw1f9bDbK

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Project Managers are responsible for onboarding new customers implementations from start-to-finish. You will be the project manager as well as the trusted consultant to hospitality industry customers. Our Project Managers are responsible for ensuring that key relationships with our clients are developed and maintained; managing from project inception to ‘go live’. They gather customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients and managing the full development cycle and subsequent implementation. Key Responsibilities: • Identify and solve complex process and technology-related problems during the rollout process through methodologies that rely on best practice as much as creative thinking, • Clearly communicate the status of all projects, issues with implementation, and solutions, • Manage the project plan and timelines of the project, reporting status and identify risks to management, • Manage customer and internal resources to drive toward project milestones and overall project execution, • Participate in cross-functional teams, acting as an advocate for the user, to ensure customer needs are met Experience and Skills: • Bachelor's degree or commensurate experience, • Excellent communication (written and verbal) and presentation skills (both in-person & virtual), as well as the ability to communicate effectively at all levels within the organization, • Experience rolling out enterprise-level transformative software implementations, • Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired, • Ability to properly scope requirements, identify tasks and determine the level of effort, • Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams, • Strong attention to detail with excellent analytical, written, problem-solving skills, • Self-motivated and self-managing and able to work independently, • Manage multiple projects, backlog, and timeline, • Willingness to travel 10%, • Experience with Workforce Management, Payroll or HRIS systems strongly preferred, • 5+ years in a client-facing software implementation project management capacity at a SaaS Software company or consulting firm, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company The salary range for this position is $100,000-$120,000 (USD).

Job DescriptionDescription: Summary/Objective As a Client Services Technician, you will provide a wide range of user guidance and first level support by assisting with incident resolution and service delivery while providing first class customer service in a demanding Enterprise level environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Hands on support of client devices, including PCs, laptops tablets, printers, and local area networking, • Support of required business software, including Microsoft Office365, Windows 10, and eClinicalWorks, • Utilize ITIL based ticketing system to assist in service delivery, • Promoting effective use of technology, • Working to eliminate recurring problems, • Keeping peers and end users informed of trends, significant problems, unexpected delays and anything new in the environment. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Excellent hardware troubleshooting skills, • Excellent software troubleshooting skills, • Understanding of computer networks., • Excellent customer service skills., • Effective verbal and written communication skills., • Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees with equity and tact. Critical Evaluation., • Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization., • Commitment to excellence and high standards, • Detail oriented with strong follow-up initiative This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to be able to lift 50 pounds without assistance. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. Travel This position is expected to travel to our corporate office and our care centers located primarily throughout Northern New Jersey Region. Travel expenses are reimbursed. Required Education and Experience • 3+ years experience with client user and device support Ideal candidates would live North of Princeton New Jersey and be comfortable with traveling north of New York City within the state of New Jersey regularly.

Job Description About Bask: Bask provides a full-service software (SaaS) platform that allows you to build any digital health experience. Designed for doctors, physicians, entrepreneurs, and developers, the Bask system is built at an enterprise scale for the everyday user. We are a platform that enables everyone—doctors, entrepreneurs, or physicians—to create and grow a direct-to-consumer telehealth business. Position Overview: We are seeking an experienced and strategic Technical Product/Project Manager to lead and shape the future of our product offerings. The ideal candidate is good under pressure and has an entrepreneurial spirit and a startup mindset. As a key member of our team, you will work at the intersection of user needs, business goals, and technical possibilities to drive the development of innovative and impactful solutions. You will be reporting directly to the CEO and working closely with engineering and product teams. You must know how to code, read code, and distill complex problems into digestible engineering solutions. Key Responsibilities: • Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation, • Lead new or early stage initiatives or products, often playing the role of multiple functions simultaneously in order to reach success, • Help shape the product roadmap for the Bask, leveraging competitive and user insights to help PMs and Engineering teams prioritize, • Define and maintain a clear and compelling product roadmap aligned with Bask Health's mission, ensuring the team is focused on delivering high-impact solutions., • Partner with engineering, design, marketing, sales, and customer success teams to drive product development from concept to launch., • Engage with customers, patients and partners to gather insights, ensuring that products are intuitive, user-friendly, and solve real-world problems., • #1 YOU KNOW HOW TO SHIP, • #2 Refer to #1, • Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience)., • Proven experience as a Product Manager, ideally within the software space (telehealth is a plus), • 1+ year(s) of Javascript/Typescript, • 1+ year(s) of Engineering, • You can perform (better) under pressure and tight deadlines, • Strong analytical skills, with the ability to translate complex data into actionable strategies., • Excellent communication and leadership skills, with experience working across diverse, cross-functional teams., • Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment., • Familiarity with agile development methodologies and tools (ClickUp) and a git flow, • You get sh*t done. Benefits Healthcare Unlimited PTO Technology Stipend

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Member Engagement Strategy Manager to join our fast-growing Member Marketing team at Spring Health. In this role, you will be responsible for unlocking access, activation, and utilization amongst our most strategic customers by bringing a consultative, data-driven, and highly personalized approach to our member marketing strategy. You will serve as the strategic marketing voice for key enterprise accounts, developing and implementing marketing strategies that directly support member engagement and revenue goals. You will partner closely with Strategic Account Managers, Lifecycle Marketing, Finance, and other cross-functional stakeholders to deliver tailored population-level strategies that scale effectively across our portfolio. The ideal candidate thrives in a fast-paced, outcomes-oriented environment and has a passion for connecting people to mental health care through thoughtful, effective marketing. This is a full time position based in New York and reporting to the Director, Member Engagement Strategy. What you'll do: • Partner with Strategic Account Managers and other stakeholders to co-own member marketing outcomes for Spring Health's most high-impact customers., • Develop and deliver personalized, data-informed member marketing playbooks that reflect each customer's unique population needs, benefits ecosystem, and business goals., • Translate complex engagement data into clear, actionable insights for customers, helping them understand what's working, where improvements are needed, and why specific tactics will drive results., • Lead implementation marketing strategy for strategic customer launches—ensuring timely, effective go-to-market execution and driving early enrollment and activation., • Build strategic remediation plans for customers falling short of enrollment or utilization targets; identify root causes and define tactical solutions to get back on track., • Work closely with Member Engagement Strategy, Lifecycle Marketing and Go To Market Operations to deliver personalized strategies at scale., • Operate as an owner accountable for the execution of member engagement tactics across your owned customer book of business., • Act as a trusted marketing advisor to customers, educating them on best practices and advocating for strategies that align to shared success metrics., • Track, report, present, and program manage performance metrics with clarity and consistency, reinforcing the value of Spring Health's marketing approach to both internal and external stakeholders., • Strategic customers meet or exceed member enrollment, activation, and utilization targets within the first 6 months post-launch., • You consistently deliver curated marketing strategies that align with each customer's goals and population needs, and are recognized by stakeholders for driving measurable impact., • Scalable processes and playbooks are developed and adopted across Member Engagement Strategy team., • Cross-functional teams, including Strategic Account Managers and Customer Success, view you as a trusted partner and advisor., • Proactive identification and resolution of performance gaps leads to successful remediation of at-risk accounts., • 6+ years of experience in B2B2C or customer marketing, ideally in healthcare, benefits, or a mission-driven, high-growth environment., • Proven success creating and executing marketing strategies that drive measurable outcomes (e.g. activation, engagement, revenue) for large enterprise accounts., • Strong storytelling and communication skills; ability to present data-driven insights in a compelling, customer-centric way., • Deep empathy for customer and member needs, with a track record of developing nuanced, tailored strategies that consider complex population dynamics., • Highly collaborative and comfortable working cross-functionally with account teams, marketers, and product leaders., • Self-starter with a strong sense of ownership, attention to detail, and ability to navigate ambiguity., • Passionate about mental health and driven by mission-oriented work., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Front Desk Agent - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Experience in a customer service industry is required, • Experience with cash-handling is required From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Kargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Every day, our 600+ employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2025, Kargo was recognized as a Best Place to Work by Built In. Who We Hire Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment. Title: Senior Sales Director (Commerce) Job Type: Full-time; 4 Days In Office, Mandatory Mondays Job Location: New York, NY Salary Range: $180,000.00 - $300,000.00 (On Target Earning) The Opportunity As a Senior Senior Director, you are the primary link between Kargo and the marketplace. In this senior sales role, you'll leverage your deep relationships and experience to drive significant growth across key brands and agencies including enterprise-level accounts. You'll provide valuable input in revenue forecasts and regularly provide market insight back to the company to inform direction and roadmap. The Senior Sales Director is responsible for achieving an individual quarterly and annual quota based on opportunities sourced in an assigned book of business. The Daily To-Do • Evangelizes Kargo as a consultative partner providing world-class customer service and developing strategic partnerships, • Creates and grows partnerships both brand direct and with key agencies, • Develops corporate contacts and cultivates relationships at all levels that enhance Kargo's position, • Possesses a strong baseline understanding of the full digital ecosystem, with a curiosity to always learn more, • Works to deeply understand the customer's business, challenges, and goals, • Increases revenue from positioning and presenting new and existing products, preparing appropriate ROIs, and closing the sale, • Exhibits a HUNTER mentality – an appetite for building and closing deals, • This includes growing market share of current business and driving new business, • Thought leader, with a knack for pushing forward new innovation and research to drive activation, • Maintains complete and accurate documentation in SalesForce of all activity, • Maintains broad knowledge of company products and their capabilities as well as the strengths/weaknesses of competitive products, • Cycle market responses back to the company, primarily the product organization, to help inform our roadmap and positioning, • Interface with Kargo creative, design, research, and yield teams to develop sound, compelling proactive ideas and proposals, • 10+ years of sales and business development experience in B2B SaaS businesses or corresponding agencies, preferably in digital marketing and paid social., • Experience with prospecting and networking to build your own pipeline., • Ability to create connections and engage with a variety of audiences, including C-level decision makers at both the client and agency., • Existing connections that will open doors in growing verticals like retail, e-commerce, automotive, entertainment, TelCo, CPG, Gambling or travel., • Track record of meeting and exceeding quota on a consistent basis, • Ability and willingness to travel for meetings, client entertainment, conferences and industry events, • Experience selling video/CTV and programmatic advertising preferred, • Must have experience selling in Media- Advertising Sales and/ or Media Agency markets, • Experience with enterprise-level accounts preferred, • Must have a strong list of deep brand and agency relationships, • Ability to engage and partner with C-Level executives, • Extensive knowledge of digital and mobile marketing, including programmatic, • Must be a highly motivated team player that can collaborate cross-functionally with Client Partners, Client Services, Campaign Management, Research, and Design to drive outcomes and success on high-attention accounts, • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description Network/IT Help Desk Specialist Summary: The Network/IT Help Desk Specialist will be responsible for maintaining and optimizing the company’s IT infrastructure with a strong focus on network administration and security. This includes diagnosing and resolving network connectivity issues, managing hardware and software installations, and ensuring reliable system performance across all business locations. Essential Duties and Responsibilities: • Provide technical support for issues related to computer systems, software, and hardware., • Respond to help desk tickets and resolve issues in a timely manner., • Providing solutions and advice on technical issues., • Documenting and analyzing technical issues and team member interactions., • Attending training sessions and conferences to stay current with best practices on how to help team members with technical issues., • Install, configure, and maintain computer hardware, software, and peripherals., • Troubleshoot and resolve technical problems remotely and in person., • Escalate unresolved issues to the appropriate IT teams., • Create and maintain documentation for IT processes and procedures., • Making manuals for technical training., • Assist with IT projects and initiatives as needed., • Keep up to date with the latest technologies and IT trends., • Using feedback from team members to improve problem-solving techniques and customer service., • Regular maintenance activities, including updates, patches, and backups to ensure optimal system performance and security., • Provision of technical assistance and advice to end-users, both remotely and on-site, to address hardware and software-related issues., • Resolution of laptop, desktop, and other I.T. hardware problems., • Ensuring the operation well-being of the O365 Suite Applications, covering security, availability, performance, interoperability, reliability., • Resolution of various Office 365 problems, including connectivity and mobility., • Management and support of system backup disaster recover processes using VMware options for virtual machines., • Design, configure, and maintain all network hardware and software—including routers, switches, firewalls, and access points—to ensure secure, high-performance connectivity., • Monitor, analyze, and optimize network performance using diagnostic tools; identify root causes of latency, bottlenecks, or packet loss, and implement solutions to ensure 9% network uptime. Provide technical support to end-users for connectivity and network-related issues., • Monitor for unauthorized access and network vulnerabilities., • Plan and execute network upgrades, expansions, or migrations., • Implement and maintain backup procedures for network devices and configurations., • Administer network security, including firewall configurations, VPN management, and intrusion detection/prevention systems., • Conduct regular network performance assessments and capacity planning to ensure scalability and uptime., • Collaborate with vendors and service providers to resolve complex connectivity or performance issues., • Document network architecture, topology, and configuration changes for internal reference and compliance., • 4+ years of experience in a help desk or technical support role., • 2+ years of experience in a networking role., • Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field (or equivalent experience) preferred., • Professional certifications such as CompTIA Network+, CCNA, or CCNP are strongly preferred; additional Microsoft or VMware certifications are a plus. Knowledge of ITIL best practices is a plus., • Strong knowledge of computer hardware, software, and peripherals., • Excellent problem-solving and troubleshooting skills., • Ability to prioritize and manage multiple tasks., • Excellent communication and customer service skills., • Experience with help desk ticketing systems., • Strong understanding of networking principles, including TCP/IP, VLANs, subnets, routing, switching, DNS, DHCP, and VPNs., • Ability to work independently and in a team environment., • Experience in Network equipment configuration and resolution of network problems., • Experience in the Administration of Windows-based servers and associated technologies like Active Directory, Group Policy, data storage, DNS, etc. under the supervision of a senior administrator., • Experience in the Creation of new user accounts, allocation of permissions in Active Directory and O365., • Knowledge of network principles like VLANs, subnets, VPT, etc., • Familiarity with MAC iOS, Windows, and Server operation systems., • Proficiency in Microsoft technologies (Windows Server, AD, SQL, IIS) and cloud computing, particularly Microsoft Azure., • Experience in implementing and managing VMware technologies, including vSphere/ESX, VMware View, vCenter, and Site Recovery Manager., • Experience managing enterprise network firewalls (e.g., Fortinet, Cisco ASA, SonicWall) and wireless networks., • Competitive salary; commensurate with experience., • Casual work environment., • Paid Holiday, Vacation and Sick. H. Betti Industries, Inc, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Company DescriptionBetson Enterprises is the leading coin operated distributor of amusement and vending equipment, coin operated parts, and service in the United States since 1934. Betson Enterprises is a division of H. Betti Industries, Inc., with around 350 employees, 12 distribution offices located across the United States and over 90 years’ experience and leadership in the coin operated industry. Betson Enterprises offers amusement, music, prize merchandisers, and vending equipment. Betson also distributes coin-operated parts, provides technical service and repair, and customized financing. Imperial International, a division of H. Betti Industries, Inc. is the largest wholesale distributor of billiard products and accessories in the United States.Betson Enterprises is the leading coin operated distributor of amusement and vending equipment, coin operated parts, and service in the United States since 1934. Betson Enterprises is a division of H. Betti Industries, Inc., with around 350 employees, 12 distribution offices located across the United States and over 90 years’ experience and leadership in the coin operated industry. Betson Enterprises offers amusement, music, prize merchandisers, and vending equipment. Betson also distributes coin-operated parts, provides technical service and repair, and customized financing. Imperial International, a division of H. Betti Industries, Inc. is the largest wholesale distributor of billiard products and accessories in the United States.

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionAbout Us Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we're saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. Odeko is hiring an SVP of Sales to accelerate revenue growth across both foodservice distribution and technology solutions. This leader will shape the go-to-market (GTM) strategy – including customer segmentation, value proposition, and positioning – coach the current sales team, and ensure consistent execution of sales plans. The SVP of Sales will also take a direct role in advancing major opportunities and must have the agility to expand beyond coffee shops into new verticals. Key Outcomes (First 12–18 Months) • GTM Strategy: Define customer segments, sharpen Odeko's value proposition for each, and ensure consistent messaging across the sales team, including Regional Sales and Enterprise Sales., • Accelerate Revenue Growth: Deliver faster growth across distribution and technology solutions. This should come from a combination of winning new doors and increasing share of wallet., • Pipeline and Conversion: Maintain strong pipeline coverage, improve win rates, and shorten sales cycles., • Tech Adoption: Increase attach rate and usage of Odeko's platform across multiple customer types., • Forecast Accuracy: Provide reliable forecasts that support leadership and board planning., • Team Development: Raise team performance through coaching, deal reviews, and clear expectations. Responsibilities • Develop and refine GTM strategy focused on segmentation, value proposition, and cross-vertical positioning., • Lead and coach the sales team to achieve bookings, expansion, and margin targets., • Personally engage in top opportunities to advance late-stage deals and secure wins., • Run a consistent sales process, including pipeline reviews, forecast calls, and win/loss analysis., • Partner with Marketing and Product to align messaging, campaigns, and product positioning with customer needs across multiple verticals., • Identify opportunities for expansion into adjacent segments and build a repeatable approach to enter new markets., • Track performance metrics and adjust approach based on data. Qualifications • 12+ years of sales experience, • Strong preference for candidates with exposure to food distribution/service industries and SaaS, • Experience leading sales of tech-enabled solutions a plus, • Experience creating GTM strategies with focus on segmentation, value proposition, and customer messaging., • Highly analytical and hands-on with ability to use data to diagnose opportunities., • Ability to adapt GTM approach to new customer segments and verticals., • Understanding of restaurant and distributor decision-making processes, especially in the SMB sector., • Strong skills in forecasting, pipeline management, and CRM use., • Comfortable working directly with customers and senior leadership., • Must have experience with and be comfortable in a fast paced, fluid start-up environment and have ability to create structure. Location & Travel • Remote (U.S.); travel 30–50% to customers, team meetings, and industry events. This is a remote role. The base salary for this role will depend on a number of factors, including the candidate's relevant experience, qualifications, skills, and location. What you'll love about Odeko: • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!, • Competitive compensation, healthcare benefits, and opportunity for equity, • Other great perks - Full lists of benefits available upon request Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. The Role: We are hiring a high-performing Senior Sales Director to drive new business across enterprise and strategic accounts. We’re a product-first company with significant commercial traction and continually reinvest in our product. As an Arch Senior Sales Director, you will play a pivotal role in meeting, understanding, and serving core accounts to accelerate our market presence and revenue growth. At Arch you will: * Build relationships with the people inside banks, institutions, investment advisors, accounting firms, and other financial firms who allocate capital and would greatly benefit from the Arch platform * Manage end-to-end client acquisition process - including lead generation, qualification, product demonstration, and conversion * Collaborate cross-functionally with Partnerships, Product, Operations, and the Executive Leadership team to acquire and attract new clients * Learn from every interaction, bringing market insights to Arch Engineering and Operations to improve the core product continually. Reach out to us if you: * Have 6+ years of experience in Enterprise Sales within a SaaS technology company, preferably in a growth stage startup. * Experience closing deals with F1000 clients and Large Enterprise orgs. * Have consistent quota attainment or a track record of success. * Seek massive opportunities, jump on them, and take initiative. * High energy, love talking to people, and want to work on complex customer problems. * Are obsessed with personal growth and feedback – you improve every day and will be given the tools to do so. * Will put in the work to understand each client’s needs and help them make the most informed decision of what’s in their best interest. When clients are properly informed, they choose Arch. * Take a long-term perspective and uphold Arch's brand and relationships with potential partners above all else. There are two degrees of separation between most potential clients. * Want to hustle alongside an ambitious team to have an impact. You’re energized by deep understanding of your customer’s problems, helping them, and will not stop until you solve them. * Excited by working late and where you get to solve meaningful problems. * Have a consultative and problem-solving mindset (we are not a super salesy organization). Bonus points if you: * Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field. * Possess deep understanding of Alternative Investments industry trends, products, and services. * Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s. A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: * Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. * Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. * Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. * Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. * Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). * Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal. Compensation Range: $200K - $350K

Job DescriptionCompany Description Job Description Job title: Desktop Engineer - 3rd Shift(12am EST to 8 am EST) Location: Newark, NJ Note: Desktop Engineer is initially onsite for one month(Day shift) and will be 100% remote(Night shift). Job summary: We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools. This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary. • Troubleshoot Desktop LAN, server, wi-fi and connectivity issues., • Utilize ticketing system to track email submissions and managing phone support efforts., • Manage Windows Active Directory and Exchange., • Work closely with other IT employees on system maintenance and configuration projects., • Work closely with other employees on interdepartmental projects., • Maintain accurate asset management records., • Work with vendors and manufacturers on repair and maintenance of IT equipment. Requirements • College degree and/or 4-6 years' experience providing end user support, • Ability to help employees solve hardware and software problems and fulfill requests., • Experience with Windows Active Directory& Office 365., • Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts., • Strong customer service and communication skills., • Experience taking user calls utilizing an IVR system, preferably Avaya., • Must be able to cover one weekend shift and holidays that land on your coverage days., • Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges & escalations is a plus., • MDM experience, specifically Airwatch, is a plus. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Title: Technology Support Specialist / Helpdesk Analyst Location: New York City, NY Duration: 12+ Months Contract Role Summary: The Technology Support Specialists role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include break/fix requests, network infrastructure, information security, procurement, vendor management, VOIP, AV technology and special projects to improve the efficiency of IIE Team Members. Essential Functions Job Duties: Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. Assist engineers with providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that has been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills and abilities here: CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support Strong customer service, analytical, and problem-solving skills with the ability to multi-task Best Regards, Lokesh Vanjarapu Sr. Technical Recruiter | 732-515-7098 LinkedIn: linkedin.com/in/lokesh-vanjarapu-6b4649188

Job Description Overview We are seeking a versatile Field Services Technician who combines Tier 1/2 IT support skills with strong hands-on experience in structured cabling and onsite technology installations. This role involves a mix of technical troubleshooting, physical installation work, and customer-facing service across New York City and the greater NYC metropolitan area. Key Responsibilities • Perform cable runs (Cat6, coax, snake cable) including punch-downs, keystone terminations, patch panels, toning, and labeling., • Terminate and test Cat6 cabling; fiber termination experience is a strong plus., • Install, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points., • Handle onsite hardware tasks such as device setup, office reconfigurations, and equipment relocations., • Mount and install office and AV equipment (TVs, cameras, speakers, etc.)., • Provide support for copier/printer installation and troubleshooting., • Deliver desktop and end-user support including hardware issues, printer/copier setup, and basic Microsoft 365 troubleshooting., • 2+ years of experience in a Managed Service Provider (MSP) or field services role., • Proven ability in structured cabling installation, termination, and troubleshooting., • Familiarity with network equipment installation and configuration., • Strong troubleshooting skills for desktop hardware, networking, and peripherals., • Basic Microsoft 365 administration ability (account setup, password resets, Outlook issues)., • Excellent communication skills with a customer-first mindset., • Ability to work independently, follow instructions, and maintain high attention to detail., • Physically capable of lifting 50+ pounds, working on ladders, and performing manual installation work., • Ability to travel throughout New York City and the greater NYC metropolitan area for onsite assignments., • Fiber termination experience., • Relevant certifications (CompTIA A+, Network+, BICSI, OSHA)., • Competitive salary and benefits package., • Opportunities for professional growth and development, including 100% training and certification reimbursement.Company DescriptionAt Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.At Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.

Job Description Will onsite by Grand Central 5x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Job Description Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office in New York City. The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. Primary Responsibilities • Primary responsibilities are descriptive and not restrictive in nature. Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively. * Provides one-on-one end-user problem resolution for client (PC) software and connectivity. * Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely. * Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems. * Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed. * Acts as remote hands for engineering staff onsite as needed. * Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles. * Provides assistance to Tier 2-3 staff with problem research and documentation. Have the Ability to: Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by supporting and communicating in an effective and professional manner at all times. Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure. Minimum Qualifications Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities. Experience: * 5+ years providing end-user support for current PC desktop and application software. * 5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment. * 2+ years providing support for an enterprise level userbase in either the legal or financial services industries. Special Requirements: * Must be able to sit for prolonged periods of time in front of a computer. * Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking. * Must have excellent written and oral communication skills. Powered by JazzHR arBsGE2lUq