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Job DescriptionA Better Starting Point for Your IT Career In many entry-level IT jobs, you learn one environment: one network, one set of applications, and one way of doing things. It can take years to gain broader exposure. At Flexible IT, the learning curve is different. You will gain hands-on experience across a wide range of client environments, giving you early exposure to the technology that real businesses rely on every day. In your first year, you will work across more technical environments than many IT professionals encounter during their first five years at a single organization. That breadth helps you build a stronger technical foundation, discover where you want to specialize, and launch your IT career with practical experience from the start. What You Get Hands-on work with the technology that businesses actually use. You will work with Microsoft 365, Microsoft Azure, Microsoft Intune, Sophos cybersecurity solutions, networking equipment, workstations, and servers. Exposure across industries. You will see how professional firms, healthcare organizations, manufacturers, distributors, municipalities, and other organizations use technology. Structured training and mentorship. You will not be handed a ticket queue and wished luck. You will learn imaging, deployment, diagnostics, and client environments from engineers who do this work every day. You will be assigned a mentor and begin with a structured 90-day training period. Certifications we pay for. We provide certification reimbursement and dedicated professional development opportunities. Relevant certifications include CompTIA A+, Network+, Security+, and Microsoft Azure Fundamentals (AZ-900). Benefits. Health insurance, paid time off, and a retirement savings plan. A company vehicle. A company vehicle is provided for travel between our Hauppauge office and local client sites during the workday. Where This Leads Associate Systems Engineer is a starting point, not a destination. This role is designed as a 12-month career launch position. Associates who master the required technical and client service skills become eligible to advance to one of several technical career paths. Career paths include: • Support Engineer: Deeper troubleshooting and broader client responsibility, • Project Engineer: Larger deployments, project work, and client technical leadership, • Network Operations: Monitoring, infrastructure, and systems, • Cybersecurity: Endpoint security, threat monitoring, security tools, vulnerability remediation, and client security initiatives, • Compliance: Helping clients meet regulatory compliance and technology requirements through assessments, documentation, control implementation, and remediation, • Technology Advisor: Strategic client guidance, technology planning, and long-term relationship ownership How We Work We combine decades of practical IT experience with modern AI tools. Our team uses AI to accelerate troubleshooting, build internal tools, automate routine work, monitor workflows, and learn more quickly. We believe that AI does not replace technical knowledge or judgment. It strengthens the capabilities of people who understand the systems, the clients, and the work. What You Will Do • Enroll and configure devices through Microsoft Intune, • Support Microsoft 365 and Microsoft Azure environments, • Install and verify Sophos cybersecurity protection, • Troubleshoot hardware, software, and connectivity problems, • Perform hardware diagnostics and basic repairs, • Image and configure desktops and laptops, • Prepare systems for new employees, • Deploy and replace workstations, monitors, printers, and related equipment, • Work with engineers on larger deployments and technology projects, • Visit local client sites to install, support, and verify equipment, • Document configurations and completed work, • Maintain accurate inventory records, • Communicate clearly and professionally with clients and team members What We Are Looking For • A bachelor’s degree in information technology, computer information systems, management information systems, cybersecurity, or a related field, • Genuine curiosity about how technology works and the persistence to stay with a problem, • Strong communication and client-service instincts, because you will interact with clients early, • The ability to follow established processes, document your work, and independently apply what you have learned, • A valid driver’s license and a clean driving record, • The ability and desire to work full-time from our Hauppauge office and occasionally travel to local client sites when needed About Flexible IT Flexible IT has been helping Long Island businesses use technology for 43 years. We are SOC 2 Type II compliant and have built a team around people who enjoy solving problems and explaining them clearly. We are large enough to give you serious technical work and small enough that your efforts will make a real impact. If you want to begin your IT career by doing real technical work, learning from experienced engineers, and seeing how technology operates across many different businesses, we would like to meet you. Apply today. Powered by JazzHR rBTwAv5s94

Job Description The Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues in an efficient and timely fashion over the phone, in person and through remote connectivity software. Help requests will come from our clients through email, phone calls, or the help desk system. The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. This position is also responsible for procurement, issuance, tracking of new and/or replacement computers/peripheral devices for customers as needed, ensuring replacement device is working properly. Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required. Responsibilities: • Help Desk or Service Desk experience, • Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet, Wireless Networking and WAN, • Printer installation, maintenance, and troubleshooting, • Installation, management, and support of Malware removal tools (anti-virus, anti-spam), • Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that they contain Provide hardware and software technical and procedural support to external clients, • Knowledge and hands-on experience with the following: Operating Systems: Windows 2008/2012 Server, Windows XP/7, and Windows 8.1., • Windows Server Activate Directory Experience (Create, Edit and Delete Users Accounts, Unlock Account, Group, Permissions), • Microsoft Exchange Knowledge, • Working knowledge of remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC and Microsoft Remote Desktop Required Experience and Qualifications: • Associate’s degree or currently enrolled in a IT related degree program; experience may be substituted for education, • Entry Level with 1-2 years’ Experience in related field, • Effective customer service, and verbal and written communication skills Strong organizational and analyzing skills, • Ability to work independently and as part of a team, • Professional attitude, self-motivated, strong work ethic and the ability to work in a fast-paced and dynamic environment, • Be committed to Ozkar Services mission, and be willing to go above and beyond, • Ability to be “on call" and “on standby" in relation to the workload, • Ability to complete on-the-job and/or classroom training in order to remain competitive in Information Technology field., • Working Knowledge on Ticketing System ConnectWise and Management Console LabTech, • Must be able to Multitask in stressful office environment, • Technical Certification Requirements: Comp-TIA A+, Comp-Tia Network +, Microsoft MSCE, Cisco CAN Work Environment: • Employee must be able to travel to other work sites as required, • Must be able to lift 75 lbs

Job Description Department: IT – Infrastructure Reports to: Director, IT Services Classification: Hourly Non-exempt Work Environment: On-Site (Deer Park, NY) OVERVIEW IT Infrastructure Services is looking for a Temporary IT Inventory Technician to support a focused equipment inventory project. In this role, you will help physically relocate equipment between storage areas, apply asset tags, and accurately record hardware details as part of a broader effort to organize and account for IT assets. This is a contract position expected to last 1–2 months, well suited to a reliable, detail-oriented individual who can work independently on a defined task list. RESPONSIBILITIES: • Scan and record serial numbers for IT hardware and network equipment, • Apply asset tags/labels to equipment, • Perform basic testing of hardware to confirm working condition, • Physically relocate equipment between storage areas/locations as needed, • Group and organize equipment by type, location, and status, • Enter inventory data into spreadsheets or asset tracking tools, • Flag any damaged, missing, or unidentified equipment for review, • Keep inventory areas organized throughout the project QUALIFICATIONS: • Comfortable with basic data entry and following labeling/organizational procedures, • Detail-oriented and able to work independently on a defined task list, • Comfortable powering on/testing basic hardware functionality, • Reliable and able to commit to the full project duration (1–2 months) PREFERRED, NOT REQUIRED: • Prior IT experience is preferred, as equipment will need to be classified and coordinated; familiarity with the following is helpful: computers, monitors, scanners, handheld devices, peripherals, printers, and label makers PHYSICAL REQUIREMENTS • Able to lift/move equipment as needed and assist with physical relocation of hardware LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This is a direct hire. No agencies or recruiters please Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Fragrance.com is firmly committed to the principle of equal employment opportunity. Fragrance.com offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy.