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Job Description Title: Client Coordinator Department: Day Services Reports: Director of Day Habilitation Location: Day Services, NY FLSA Classification: Non-Exempt Salary: 21.63 per hour POSITION SUMMARY: The Client Coordinator is responsible for ensuring the overall operations and services re being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The Client Coordinator serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The Client Coordinator is responsible for ensuring service provision by all disciplines represented on the treatment team. The Client Coordinator meets routinely with other Team Clinicians for coordination and integration of services. The Client Coordinator coordinates with the Program Coordinator(s) and staff and the provision of individual and day program services as well as the maintenance of a therapeutic milieu which is conductive to participants’ health and well-being. The Client Coordinator coordinates and oversees the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department and completion of a required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. The Client Coordinator accepts primary responsibility for development of program goals and methodologies and for supporting the DSPs to correctly implement and document such activities. The Client Coordinator is primarily responsible for ensuring the goals and activities are developmentally appropriate and are in response to identified prioritized needs, and to relay relevant information to the team. The Client Coordinator ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration, coordinating service delivery and planning activities with day program services, monitoring service provision by agency clinical staff, consultants and community based vendors, and ensuring services are in accordance with IDT treatment recommendations. The Client Coordinator ensures provision of a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the day program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The Client Coordinator regularly records progress of individuals and documents all changes in Plans of Care / ISPs according to procedures established by the agency. The Client Coordinator reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies. The Client Coordinator identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance. The Client Coordinator participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the Client Coordinator is the primary chair on behalf of the agency in the Life Plan Meetings. The Client Coordinator reviews documentation and provides technical assistance or direction to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Previous experience working with individuals with IDD/Mental Illness is required and proven experience managing teams. Competency in Microsoft applications including Word. Previous experience in a Day Support Program for individuals with an IDD or Special Education teaching/learning environment is preferred. Previous experience in the care, training, habilitation and development of individuals with an IDD or IDD/mental illness. Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: • Maintain all individual Day plans and update each plan as needed., • Attend all Individualized Service Plan meetings, and applicable reviews., • Develop goals for the individual, ensure individual’s progress, review such progress daily, and trend individual progress data on a monthly basis, documenting all outcomes and make appropriate recommendations., • Responsible to assist in the individual and his or her advocate in obtaining all services outlined in the Day Habilitation Plan., • Responsible to complete monthly progress notes for all participating individuals., • Maintain all individual Habilitation plans and update each plan as needed., • Identify needed trainings for Direct Support Professionals to ensure adequate services., • Responsible for handling all issues with the parents of the individuals assigned., • Ensure that issues with parents, family, advocates or residential staff are communicated with management., • Conduct frequent and routine program observations to observe goal implementation and individuals’ response to services., • Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance., • Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP., • Evaluation of individual's strengths needs and develop Habilitation Plans, designed to develop personal and life skills., • Participate in the development of Life Plan in relations to the day program services., • Develop and supervise the implementation of the Staff Action Plan (SAP)/Day program Habilitation Plan (DHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the progress of individuals and write the monthly progress notes., • Review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up., • Ensure timely completion of Client Coordinator summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan., • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Maintains effective communication and adequate follow up with individuals’ teams, staff and family for quality continuity of care and qualified services, • Complete addendum/changes to Day program Habilitation Plans as per team agreement., • Maintain contact with the individual's family, Care Manager, Behavior Intervention Specialists, Nurses, Residence, treatment centers, and other agency programs to ensure continuity of services, • Review and update annually and as needed, the IPOP, Assessment and other plans according to the individual's needs, strengths and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals., • Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties., • Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data is complying according to OPWDD and OMIG requirements., • Responsible to review the weekly billing, approve and submit service documentation for billing processes., • Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals., • Provide training to staff on Day program Habilitation Plans to ensure the appropriate implementation of plans, • Along with the Program Coordinator, assist with leading team meetings., • Along with the Program Coordinator, assist with admissions and discharge procedures; such as team meetings, evaluation, program documentation, etc., • Coordinates and ensures the overall development, periodic evaluation, and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care., • Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms., • Will remain familiar with assigned individual's programming plans and protocols, current status, and family or agency interaction as it pertains to each individual., • Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards., • Responsible for the enforcement of Company Policies and Procedures, • Support the mission and vision of the organization., • Performs other related duties as requested by supervisor. QUALIFICATIONS: Required: ● Associates Degree in the Human Service-related field (or equivalent credits), with four to six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population ,or; ● High School Diploma/GED with seven to ten years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; ● Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and; ● Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred: ● Obtain previous noted requirements and; Bachelor’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Delivering amazing customer service is the key to Worldnet International’s operations. Our Logistics Team is driven by the confidence and trust our customers’ place in us to secure their deliveries. As a team, we strive to keep this momentum by understanding that all positions at Worldnet are essential to our success. We offer an environment where we are focused on our core value of “Share the Love” to our internal Worldnet family, our customers and our community. We are looking for someone who is passionate about the same. Bring your experience in the Air Courier or Logistics industry plus strong analytical skills to join our journey to success. We will provide you with a robust benefits package, competitive compensation and an opportunity to continue to grow and develop in a supportive environment. Job Purpose The Dispatcher is responsible for ensuring that all collections and deliveries are completed. This dynamic multitasker will also be responsible for monitoring the activities of the Drivers ensuring ensure that all goods are collected and delivered in a timely manner, safely and in accordance with company policies. We invite you to apply to become part of our Worldnet Family! Duties and Responsibilities • Communicate with drivers to arrange on-demand and on time deliveries, • Provide driver's with a solution for environmental factors that could cause delays for collections and deliveries, • Maintain constant communication with all departments to ensure the success of all shipments, • Communicate with Vendors and airlines requesting information as needed, • Ensure that all communication between drivers and dispatch is clear, concise and professional, • Monitor the collection screen ensuring that all jobs are dispatched timely based on company standards using the current TMS, • Verify all notes and instructions before dispatching a driver to a job, • Ensure that all Airport shipments are collected timely using the current TMS, • Review the trip sheets throughout the day ensuring that all shipments are delivered on time and POD’S are entered, • Perform daily Inspections of company vehicles to ensure that they are clean, smoke free and there are no new damages to the vehicle Qualifications • High school diploma or GED or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job, • Minimum 1 year of prior dispatch experience in the logistics field, • Proficiency with MS office, windows OS, email and internet usage/research Working Conditions/Physicals Requirements • Flexibility with shift/schedule, • Working in a warehouse setting at times, • Ability to be able to lift up to 70lbs, • Assisting with Loading and unloading of cargo into vehicles, • Ability to sit, talk and hear, • Ability to function in work environment with moderate noise level from several sources creating constant activity Compensation $22.00 - $24.00 Per Hour (Entry Level Role) We offer a $1000 sign on bonus to be paid out as follows: • after (3) months of employment the first $500, • after (6) months of employment the 2nd $500 Equal Employment Opportunity Statement Worldnet is an equal employment opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We seek and encourage a diversity of skills, talents, and viewpoints in our workforce. When deciding on employment actions, including but not limited to hiring, compensation, training, evaluation, promotion, work assignments, discipline, and termination of employment, we prohibit and do not tolerate discrimination against employees or applicants for employment on any legally recognized basis. Tuesday - Saturday 1PM - 9PM

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position Under supervision of BIS leadership, Behavior Intervention Specialists (BISs) perform clinical duties relating to the assessment of habilitative, behavioral and psychiatric needs of individuals with intellectual and developmental disabilities (I/DD) and develop and implement effective interventions to help support those needs across multiple programs within an assigned region. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Location Opportunities available throughout New York City, Long Island, and Hudson Valley Schedule Full time; Monday through Friday, Day-Time Key/Essential Functions & Responsibilities Identifies the habilitative, behavioral and psychiatric needs of the people we support through formal and informal assessments, using person-centered tools, Life and Staff Action Plans and by working with individuals and their circles of support, ensuring the interdisciplinary team is aware of these needs. Conducts behavioral and habilitative assessments including written questionnaires, standardized tests, rating scales, baseline data, direct and indirect observations and completes functional behavior assessments (FBAs) to identify contextual factors, cognitive, environmental, social, physical, medical/psychiatric conditions that may contribute to behavior. Analyzes data from multiple sources and utilizes findings to conduct research on related syndromes and conditions to support development of hypotheses for behaviors using DSM V, ICD 10, DM-ID etc. Develops written, individualized habilitative and behavior support plans using proactive interventions in accordance with the agency philosophy and OPWDD Person-Centered Behavioral Intervention Regulations as determined by individual need. Researches and implements the most effective and appropriate evidence-based treatment interventions and uses evidence-based behavioral approaches, strategies and supports to treatment interventions, such as systematic desensitization. Develops various types of habilitative and support plans including: skills, counseling, behavior support plan, medication monitoring, environmental modifications, false reporting, non-reversible medical diagnosis. Develops plans that instruct the planned use of medication (PRN), SCIP-R physical interventions and/or mechanical restraints to prevent, modify or control challenging behavior, reduce symptoms of diagnosed co-occurring psychiatric conditions and to maintain body alignment, as appropriate. Follows all protocols required to obtain proper approvals and consent(s) for all interventions, as applicable to plans and required by OPWDD, prior to implementation. Establishes baseline for each individual prior to implementation of habilitative and behavior support plan(s) and designs effective data collection systems that allow progress to be monitored. Directs and/or oversees day-to-day data collection by program staff, ensuring that data are consistently obtained, totaled and summarized on a monthly basis by the designated/trained staff (e.g. Assistant BIS) and that new data sheets are accessible at the beginning of each month. Ensures that timely modifications are made to the plan(s), as dictated by individual need based upon regular monitoring and assessment of response to services. Oversees, maintains and/or ensures appropriate and accurate completion of all required paperwork, communications and documentation for persons supported in accordance with prescribed guidelines and timelines including monthlies, Staff Action Plan, Life Plan meetings, psychiatric and therapy anecdotals, Person-Centered Plans, meeting minutes, billing, etc. Regularly trains all direct care staff and management at assigned programs on individual service, staff action plans and behavior management services using the Explain Model Observe Evaluate (EMOE) training system to ensure that all clinical interventions are properly implemented, to communicate clinical rationales and treatment plans to the staff, to provide staff with both formal and informal feedback, and to role model at all times appropriate tone, implementing of habilitative and behavioral programming, and to teach appropriate data collection and documentation techniques. Develops and/or conducts specialized trainings regarding I/DD, illnesses, specific clinical and/or dual diagnoses as well as interventions, symptoms, definitions and common behaviors, including behavior as communication for individuals, when applicable. Evaluates and provides feedback to program staff and supervisors regarding performance in the areas of Core Competencies by direct care staff at assigned programs. Appropriately supports direct care staff and works with leadership team, modeling and mobilizing supports during crisis situations and making recommendations for supports. Oversees and provides feedback relating to clinical duties performed by Assistant BISs or program designee(s) at assigned programs providing mentorship and focusing on development of clinical, data collection and other related skills to support career development. Serves as a clinical team leader and key member of the treatment team, providing data, updates and/or recommendations regarding progress, developments and other significant items regarding individuals in interdisciplinary meetings and case reviews, including scheduled Person-Centered meetings and interfaces with circles of support including family members and support providers; attends and actively participates in monthly BIS meetings, as required for clinical supervision and updates. Performs all other duties as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology as it relates to human development and clinical interventions, and documented training in assessment techniques and behavior support plan development; or National Board certification in behavior analysis (Board Certified Behavior Analyst [BCBA]) and a Master’s degree in behavior analysis or a field closely related to clinical or community psychology approved by OPWDD; or Current license and registration in Mental Health Counseling issued by the New York State Department of Education (NYSED); and Successfully complete BIS School (or authorized equivalent training) through YAI within one (1) year of appointment. Ability to work a flexible schedule, including evening and/or weekend hours and to regularly travel to multiple programs throughout assigned region(s), as required by regional needs; may be required to travel to other region(s) as requested. Must hold or obtain and maintain certification in Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) or SCIP-R Restrictive and CPR if required for assigned program(s) within six (6) months of hire; may be required to obtain additional certifications based on assigned programs. Must have excellent interpersonal and communication skills, including the ability to engage, build relationships and work collaboratively with others. Strong dedication to enhancing quality care, incorporating strategies and techniques and team-based care. Ability to communicate clinical matters appropriately to individuals at all levels (family, DSPs, managers, providers, etc.). Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks and appropriately document services and progress in accordance with requirements, including electronic health records. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Preferred Qualification Requirements (desired requirements beyond MQRs above) Strong understanding of I/DD including autism spectrum disorders, neurodevelopmental disorders, traumatic brain injury etc. Knowledge of co-occurring psychiatric diagnosis such as: mood disorders, anxiety disorders, OCD, psychotic disorder, trauma and neurocognitive disorders. Knowledge of hierarchy of restrictive/intrusive interventions. Familiarity with expected/therapeutic effects of psychotropic medications. Knowledge of ABA, CBT, DBT, positive psychology, other evidenced based approaches. Current certification in Strategies for Crisis Intervention and Prevention (SCIP-R or SCIP-R Restrictive) and CPR. Compensation $64,350 annualized Benefits Tuition reimbursement Medical and dental insurance - with options for family and more extensive medical plans, as well as vision Paid vacation, holiday, and sick time 403(b) retirement with employer matching contributions Life insurance and long-term disability Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description INDEPENDENT LIVING ASSOCIATION, INC. 110 York Street Brooklyn, NY 11201 Telephone: (718) 852-2000 | Facsimile: (718) 852-1564 Clinical Direct Support Professional Job Description – Clinical Direct Support Professional 12/10/2020 Page 1 of 4 Full-Time: 40 hours Work Conditions: Please be informed that our Individuals are developmentally disabled. At times they may become aggressive and /or violent. While the Agency does provide specialized training for handling Individuals when they become aggressive and/or violent, the Agency cannot guarantee the safety of its employees who come in contact with Individuals. This condition exists whether the employee is directly or indirectly assigned to Individuals. Employees assume the risk of working with our Individuals. Function: Report to the Assistant Residential Supervisor and Residential Supervisor. Assist the facility nurse and psychologist with providing medical services to the Individuals:  Aid the nurse and psychologist in the coordination of medical appointments i.e. audiology, dentistry, neurology, ophthalmology, physical examinations, Laboratory work, psychiatry, physical therapy, occupational therapy, and any other clinical services as per the Individual’s needs.  Schedule and attend clinic appointments; communicate results to the nurse, psychologist and/or residence manager including but not limited to any medication changes, need for consents, need for specimens; post follow-up appointments on the clinic calendar in the facility.  Serve as the liaison between the nurse, psychologist, residence manager or assistant manager.  Coordinate scheduling of follow-up appointments and ensure follow-up visits are carried out under the direction of the nurse. Serve as an advocate for the Individual’s by obtaining the best possible care at the clinics, hospitals and doctor’s office. Essential Functions:  Prepare clinic consults and other required paper work for appointments in the absence of the nurse under the direction of the nurse.  Coordinate and attend medical appointments under the direction of the nurse and/or residence manger.  Maintain sufficient medication supply and equipment in the absence of the nurse.  Schedule medical appointments and record appointments on the clinic calendar.  Report to the facility nurse, psychologist, and the manager and /or assistant manager regarding appointments and follow-up information.  Communicate with day programs regarding Individual’s medical appointments and changes in medical condition i.e. emergency room visits, under the direction of the nurse.  Inform management if any additional supports are needed for the Individual’s medical appointments.  Accurately use Precision Care software to maintain and track Individual’s medical information. Job Description – Clinical Direct Support Professional 12/10/2020 Page 2 of 4  Perform all tasks and standards per the Direct Support Professional (See attached job description).  All other duties as deemed appropriate by the residence manager, nurse and/or the psychologist.  Check medication supply and equipment at least twice a week and report to the nurse.  Maintain and monitor bowel movements charts, menstrual cycle sheets, and other medical monitoring systems to ensure accuracy and completion, under the direction of the nurse.  Maintain and write the monthly MAR sheets in the absence of and under the direction of the nurse.  Able to lift and transfer up to 25 pounds.  May be assigned to work with Individuals in wheel chairs, walkers, and operate Hoyer lifts if needed.  Perform other tasks as required. Core Competencies: Putting People First  Supporting a Individual’s Potential  Getting to know the Individual  Promoting Advocacy  Facilitating personal development  Facilitating Supports and Services Positive Relationships  Building and maintaining relationships  Creating meaningful communication Be a Professional  Developing professional behavior  Exhibiting professional behavior  Respecting Diversity and Inclusion  Creating meaningful documentation  Education, training and self-development  Organizational participating  Exhibiting Ethical behavior Health  Promoting positive behavior and supports  Supporting health and wellness  Preventing, recognizing, and reporting abuse Safety  Supporting Crisis Prevention, Intervention and Resolution  Supporting Safety  Ensuring Safety during environmental emergencies Home Life  Supporting people to live in the home of their choice Get into the Community  Supporting community participation  Supporting employment, educational and career goals Job Description – Clinical Direct Support Professional 12/10/2020 Page 3 of 4 Core Responsibilities and Condition of Employment:  Successful completion of mandatory orientation. Must successfully pass First Aid, CPR and AED  Must successfully complete AMAP training along with AMAP Certification as provided by the New York State Office for Persons with Developmental Disabilities (OPWDD) within (60) days.  SCIP training must be successfully completed within (30) days of employment.  Must attend in-house shadowing/orientation. Requirements:  Valid Driver’s License  HS Diploma/GED  Proficient reading and writing skills  Effective communication skills  Knowledge of basic medical terminology  Good organizational and time management skills  Basic computer skills  Valid AMAP certification  Good employment standing COVID-19 Protocols All staff are required to follow procedures in decreasing the spread of COVID-19. Requirements are as follows:  Personal Protective Equipment (PPE) - Wearing agency approved face coverings/masks when entering the building and working within the program at all times.  All staff are REQUIRED to participate in daily screenings prior to entering the building.  Frequently wash & disinfect hands (using soap and water or hand sanitizer that contains at least 60% alcohol).  Avoid touching your eyes, nose, and mouth with unwashed hands.  Clean AND disinfect frequently touch surfaces (work stations, items, knobs, light switches, etc.).  Social distance – remain six feet between yourself and others when it is appropriate. Job Description – Clinical Direct Support Professional 12/10/2020 Page 4 of 4 I hereby acknowledge that I have read, understand and agree to the terms as a Clinical Direct Support Professional and adhere to OPWDD regulations. Employee name Employee signature Date HR Dept. Representative Signature Date

Job Description In the Manager (Sr. Quality Improvement Specialist) role, you will be responsible for facilitating healthcare quality improvement strategies (HCQIP) to promote healthcare improvement in specific health care settings (hospital, nursing homes, ambulatory clinics, physician offices, etc.). The Manager (Sr. Quality Improvement Specialist) plays a lead role in educating staff who deliver about health care quality improvement principles and methods; assists facility management and staff in identifying opportunities for improvement and devising strategies/plans to address them; evaluates facility progress and suggests ways to overcome barriers; facilitates organization of regional groups of providers to address common problems and share best practices. The Manager (Sr. Quality Improvement Specialist) plays a lead role in project management, manages and mentors QISs, and makes presentations before large groups and IPRO senior management on the results of performance improvement projects. The Manager (Sr. Quality Improvement Specialist) will manage the work at the state level; build relationships with federal, state, local, and community-and private-sector partners; and serve their assigned Providers/Practices (P/Ps). Duties include but are not limited to: • Developing and continually refining methods for working with healthcare provider staff to implement effective and timely interventions that improve performance on quality indicators., • Conducting one-to-one meetings with healthcare providers and key stakeholders., • Closely monitoring the progress of provider staff in their intervention efforts, developing and maintaining a tracking system for the intervention phase of all cooperative projects., • Assessing the quality improvement training and information needs of physicians, nurses, health care administrators and ancillary staff., • Offering data driven technical assistance and consulting to providers in response to the assessment of their quality improvement plans., • Ensuring internal reports and required contractor reports related to assigned providers are completed and submitted on time., • Conducting research and maintaining expertise in assigned state's healthcare landscape, engaging defined health care providers, key stakeholders and interested parties in QI initiatives and current and emerging events., • Serving as the primary or secondary (back-up) to QISs for assigned list of providers., • Meeting with provider senior leaders and facilitating monthly partner meetings to assess state-specific needs and develop plans to address mutual aims., • Conducting environmental assessments to understand the needs and deliver appropriate solutions., • Providing monthly report updates on retention., • Serving as a mentor and support new employees, team members and peers. This position is office based at our Jericho, NY or Albany, NY office. QUALIFICATIONS • Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care provider staff with varying technical and clinical backgrounds., • Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff., • Excellent organizational skills, including the ability to manage a large database of schedule and reports., • Ability to work independently with minimal supervision and as part of a team., • Proven record of success in promoting improvement in health care quality., • An understanding of disparities in the care of underserved populations., • Proficient in the use of Salesforce, MS Word, Excel and PowerPoint., • Ability to travel to various sites. EDUCATION & EXPERIENCE • Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare programs. Master’s degree preferred., • Five (5) years of experience in health care quality improvement required., • Certified Professional in Health Care Quality (CPHQ) preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $95,000.00-$100,000.00. Actual salary range and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job DescriptionJob Summary Reporting to the Area Manager/Regional Program Director, the CDL Program Director is responsible for providing leadership for the CDL Program. The CDL Program Director provides subject matter expertise and actively participates in curriculum development, revision, and implementation process. As the subject matter expert in a particular program, the CDL Program Director provides product knowledge training to the Account management group, utilizing materials generated via the centralized curriculum development process. This position is responsive to the Account management staff when asked to engage with potential students and actively participates in new student orientation. The CDL Program Director is responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers within the program(s) of study. The CDL Program Director will convene meetings with faculty on a regular basis. The CDL Program Director is also responsible for monitoring and supporting the student population within his/her program of study. The CDL Program Director plays an active role in the student advising process, including advising students during the provisional period, meeting with students who initiate a complaint, advising students who have career-oriented questions, and consulting with students whose engagement and/or academic progress is in question. The CDL Program Director analyzes student population data, working with faculty and staff to identify students who may be at risk, and contacting students to identify barriers to success and to provide support and information concerning student services. Finally, the CDL Program Director is responsible for continuous improvement of the program. Actively engaged in the development and maintenance of the campus effectiveness plan, the CDL Program Director collects data for purposes of analyzing program performance. Key Responsibilities I. Provides Services to Students Supplements Driver Trainer advising for students receiving failing assessments. Provides academic advising as needed to students. Provides referrals to outside resources when counseling needs go beyond the scope of the school. Provides or arranges for student tutoring when needed. Leads student retention initiatives for students in the program who experience barriers to success. Maintains regular contact with all students within the program area and responds to their questions and/or concerns in a timely manner. Posts office hours for students. Refers students to appropriate staff for non-academic problem resolution. Contacts students who miss days from class or whose absence during the week results in more than four absences during the course. Maintains records of interactions and correspondence with students (i.e. phone calls, emails, mail). Monitors contact, and results of contact, from Driver Trainers to students in assigned program area(s). Makes calls weekly to students who (a) were not called or could not be reached; (b) did not return as promised; or (c) did not offer plans to return by a specific date. Offers appropriate academic advice and demonstrates genuine interest in students. Identifies students needing tutoring. II. Oversees Status of Quality of Curriculum, Instructional Materials, Equipment, and Facilities Serves as a subject matter expert regarding academic curriculum for program area. Actively participates in the curriculum development/revision process led by the Home Office Executive team. Provides leadership in the implementation of new and revised curriculum. Provides input into creating the master schedule regarding course sequencing, offerings, room assignments, and Driver Trainer teaching assignments. III. Oversees Faculty Performance and Development Assists the Area Manager/Regional Program Director in the recruitment, interviewing, and hiring of faculty for program of study. Orients, monitors, supervises, mentors, and assists new Driver Trainers. Ensures that all program area Driver Trainers adhere to required administrative and classroom delivery duties and requirements as outlined in the job description for CDL Driver Driver Trainer. Ensures completeness of faculty files and documentation of official transcripts, professional development, observations, and performance reviews. Provides leadership and supports all Driver Trainers and supervises their instructional and program needs. Observes classes within the program area and coaches Driver Trainers to continually improve instructional presentation and classroom management skills. Conducts performance appraisals of department faculty members, including areas of strength and recommendations for improvement and future skillset development. Conducts regular weekly day and evening faculty meetings. Meeting topics may include improvement of course offerings, methods of instructional delivery, selection of texts, and such other purposes which serve to improve the quality of the instructional program. Documents all meetings. Provides departmental product knowledge training to Account management and Career Services personnel as requested. Provides information to all departments as trends and changes in program specialty areas occur. Assists account management personnel with student recruitment as requested. Promotes faculty participation and provides leadership in the professional development activities of program faculty members and the documentation of those activities. Participates actively in a minimum of one professional organization within the community. Attends faculty meetings and in-service programs. Maintains a record of professional development activities. Maintains current personal knowledge of federal and state institutional regulations, and accreditation standards related to program area. Participates in preparation of government and accreditation reports and ensures their timely submission and accuracy. Assists the Area Manager/Regional Program Director in evaluating data collected from student questionnaires and conducts faculty conferences when necessary to discuss the results and provides recommendations for improvement. Maintains regular office hours each week to ensure consistency between day and evening policies, procedures and instruction. Collaborates with peers and associates to ensure coordination of interdepartmental activities. Intervenes in and works to resolve any personnel issues that arise among program area Driver Trainers. Assists the Area Manager/Regional Program Director in planning program budgetary needs if and when applicable. Performs all duties of a full-time Driver Trainer. IV. Leads and Develops Others Provides clearly defined roles and objectives for driver trainers, monitors performance, provides feedback, and meets regularly to discuss priorities. Resolves individual and group performance opportunities in a timely manner to motivate and foster teamwork. Identifies opportunities to involve others in new and challenging work assignments that advance the skills and capabilities of individuals and the organization. Experience and Education Required High school diploma or GED. Industry certification in the field of instruction if required by industry, or demonstrated knowledge equivalent to the certification. 3 years of experience in academic instruction in a post-secondary environment. 5 years of industry experience in the field of instruction. 2 years of experience in a management or supervisory role. Ability to qualify as a CDL Driver /Driver Trainer. Knowledge regarding faculty development, including requirements, delivery methods, and reporting. Motivation, dedication, professionalism, integrity, and enthusiasm for teaching. Ability to show sensitivity to the needs and requirements of adult learners. Ability and desire to embrace the school’s mission. Ability to inspire students to the highest level of achievement in preparation for meeting employer expectations. Knowledge of industry standards and requirements within the field of instruction. Knowledge of and ability to facilitate learning on course content within the field of instruction. Excellent organizational skills. Knowledge of Microsoft Office programs and database programs (CampusVue preferred). Ability to develop and use collaborative relationships for the purpose of accomplishing work objectives; developing relationships with other individuals by listening, sharing ideas, and appreciating others' efforts. Superior verbal and written communication skills. Interpersonal relationship skills necessary for positive interactions with students, alumni, faculty, and employers. Excellent creative and problem solving skills in dealing with students, alumni, employers, faculty, and staff. Ability to meet and/or exceed defined goals. Excellent presentation skills and ability to present ideas effectively to individuals or groups in a formal setting. Management skills in planning, organizing, controlling and evaluating programs and policies in a dynamic and changing environment. Knowledge of the federal FMCSA and state Department of Motor Vehicle standards. Experience and Education Preferred Associate’s Degree or higher, documented specialized competency within the field of instruction, or equivalent work experience in the field of instruction. 5 years of experience in academic instruction in a post-secondary environment. 10 years of experience in the field of instruction. Working knowledge of federal/state government education regulations. 3 years of experience in a management or supervisory role. Previous experience as an academic program director. Experience in student guidance, or related fields. Working knowledge of federal/state government regulations. Physical Demands Mobility & Balance: Ability to frequently climb in/out of the cab, bend, squat, kneel, twist and reach to perform pre/post-trip inspections and navigate tight spaces. Strength: Ability to crank trailer landing gear (often 100+ lbs), handle training and safety equipment, and potentially assist with loading/unloading (if applicable). Endurance: Ability to sustain physical activity and be alert during extending driving and instructional periods, including exposure to varying weather conditions such as heat, cold, wind, rain, ice or snow. Sensory Acuity and Overall Health: Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by Federal regulations. Specific Tasks & Considerations: Demonstrating Skills: Physically showing students how to couple/uncouple trailers, perform inspections, and maneuver the large vehicle. Environmental Exposure: Working outdoors in various conditions including extreme heat, cold, rain, or snow while training. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate. Note This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.

Job Description:\n\nTitle: Qualified Intellectual Disability Professional / QIDP Reports: Director of Residential Services Department: Residential Services Location: Residential Services, NY Status: Exempt, Management Salary: 65,000 annually POSITION SUMMARY: The Qualified Intellectual Disability Professional / QIDP is responsible to assist and ensure the overall operations and services are being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The role of the Qualified Intellectual Disability Professional / QIDP is responsible to assist in the overall coordinating and managing the overall person-centered services for assigned individuals. The Qualified Individual Disability Professional (QIDP) serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. QIDP also supervises the rehabilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The QIDP supervises the treatment process in the assigned residences, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The QIDP is responsible for ensuring service provision by all disciplines represented on the treatment team. The QIDP meets routinely with other Team Clinicians for coordination and integration of services. The QIDP coordinates with the Program Manager(s) and staff. The QIDP monitors provision of individual and group program services as well as the maintenance of a therapeutic milieu which is conductive to residents' health and well-being. The QIDP ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration; Coordinating service delivery and planning activities with day program services; and Monitoring service provision by agency clinical staff, consultants and community-based vendors, ensuring services are in accordance with IDT treatment recommendations. The QIDP ensures provision of a therapeutic environment through regular review of employee work schedules and performance, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the residential setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The QIDP regularly records progress of individuals, and documents all changes in Plans of Care / ISPs according to procedures established by the agency. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have the knowledge of OPWDD and OMIG Regulations. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report individuals’ behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to be on call and work extended day to day hours. Ability to travel and commute to locations services are provided. Ability to obtain SCIP and First Aid/CPR certification. ESSENTIAL RESPONSIBILITIES: Work as a team and collaboratively with other agency providers, departments, and administration.Effectively communicate and support the organization’s mission, vision, and values, while monitoring and ensuring activities, both inside and outside of the Residential Support, comply with State and Federal regulations and Agency and Program specific policies and procedures.Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP.Evaluation of individual’s strengths needs and develop Habilitation Plans, designed to develop personal and life skills.Participate in the development of Life Plan in relations to the residential services.Develop and supervise the implementation of the Staff Action Plan (SAP)/Residential Habilitation Plan (RHP) goals and the Individualized Protective Oversight Plan (IPOP)Monitor the progress of individuals and write the monthly progress notesEnsure the timely receipt and filing of the Interdisciplinary Team summaries/ reports from various professionalsEnsure timely completion of QIDP summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan.The QIDP ensures timely completion and submission of required IDT documentation to the Residential Director.The QIDP accepts primary responsibility for development of program goals and methodologies and for training DSPs to correctly implement and document such activities. The QIDP may direct team members / clinicians to formulate program activities but remains responsible for ensuring that these activities are developmentally appropriate and are in response to identified prioritized needs.Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetingsComplete addendum/changes to Residential Habilitation Plans as per team agreement.Maintain contact with the individual’s family, Care Manager, Behavior Intervention Specialists, Nurses, Day Program, treatment centers, and other agency programs to ensure continuity of services.Review and update annually and as needed, the IPOP, Assessment and other plans according to the individual’s needs, strengths, and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals.Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties.Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data complies according to OPWDD and OMIG requirements.Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals.Participates in the Staff Development Program, providing training to subordinates to increase competencies and foster a team approach to service delivery and provides specific instruction to Residence Managers and Assistant Managers to enable them to develop programs, including (but not limited to) ADL, ILS, Recreational & Social Programs to meet individuals' needs, and for IRAs habilitation activities based on each individual’s 'valued outcomes.Provides training to Program Management and DSPs in program implementation and documentation and supervises the development and implementation of each resident's Plan of Care / Life Plan in accordance with regulations. Provide training to staff on Residential Habilitation Plans to ensure the appropriate implementation of plans.For new individuals, works with the Intake Department and completion of a required documentation for compliant intake procedures Manage and arrange admissions and/or discharges and will work closely with intake, program staff, family members, and agency representatives in effectively coordinating these processes. Ensure admissions and discharge procedures are followed according to state regulations and agency policy; along with the team, review documentation for admissions and partake in Intake Meetings. Assist with residential service development and increase bed-capacity.Regularly monitors implementation of Plans of Care, initiating revision when: Current Goals / Objectives have been achieved; A Goal / Objective / Res. Hab. is determined to be inappropriate due to a change in the individual’s status, functioning level or interests; changes are required to meet regulations; (or) the individual or another team member requests such review/revision to better meet identified needs.Coordinates and ensures the overall development, periodic evaluation and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care.Reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies and identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance.Participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the QIDP is the primary chair on behalf of the agency in the Life Plan Meetings and reviews documentation and provides technical assistance or direction to program management and staff.Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms.Work closely with professional consultants to see that all evaluations are appropriately scheduled, are performed on a timely basis, and focus on the client's previous progress, realistic potential, and the facility's approved curriculum.Oversee and track staff Program Specific Training for staff compliance and that staff are adequately trained to implement individual full care plan.Will remain familiar with each individual's total program, current status, and family or agency interaction as it pertains to each individual.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance.Ensure and monitors all required reports, incident reports, corrective action, statistics, and quality assurance functions to verify program services are in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Conduct compliance reviews of the program to ensure state and agency record and program compliance for all programs and directs and ensure delivery of services with Residential Habilitation Services.Monitor and ensure the development and implementation of Person-Centered Plans, timely completion of Person-Centered Reviews.Conduct Morning, Evening, Meal, and Medication Observation to ensure adequate supervision and that all safeguards and plans are followed and follow the Program Structured Procedures and ensure the Residential Habilitation program is adequately staffed, based on regulatory ratios; as well as implements residential schedules and procedures to ensure safety and organization.Utilizes effective interpersonal, counseling and negotiation skills to handle sensitive issues with families, other providers, care managers, personnel, and other and external agency personnel. When necessary, maintains on-going contact with the service providers, oversight offices, parents, advocates, care managers and other professions to ensure the continuity of service delivery.Monitors and follow up to ensure the planning and coordinating services designed to: teach individuals life skills necessary to establish and maintain their independence and increase individuals’ participation in social and community-based activities, increase individuals’ range of socially appropriate behaviors and habits to increase acceptance and integration in the community at large and assist individuals in maintaining health and safety skills.Attend residential services management meetings and agency wide management meetings, in addition to conducting management meeting on a regularly scheduled basis and as needed to disseminate information pertinent to the operation of the programs and agency.Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards.Responsible for the enforcement of Company Policies and Procedures and support the mission and vision of the organization.Performs other related duties as requested by supervisor. QUALIFICATIONS: Required:Bachelor’s Degree in the Human Service-related field, with five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population and at least 2-3 years in a supervisory role, or;Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and;Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred:Obtain previous noted requirements and;Master’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population and at least 2 years in a supervisory role.\n\nCompany Description:\n\nEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Title: Environmental Specialist (Entry Level) Location: Queens, NY Starting Pay: Up to $25/hr for entry level Contact to Hire - 6 month contract and then direct hire Extensive training and advancement program Open to recent graduates with no experience Our Client is looking for a entry level Env