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Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Plainview Swersky Pediatrics, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: This is a 37.5-hour work week to be determined by the supervisor. Monday through Friday 8:45 am to 5:00 pm Rotating Saturdays from 9:00 am to noon. Location: 1021 Old Country Road, Plainview, NY 11803 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • File, Fax and maintain medical records, • Check In and Check Out patients, • Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Crosstrain and help in other locations if needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of computer proficiency experience, • Experience working with an electronic health record (EPIC), • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island. The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues. Education: Bachelor’s degree preferred, or equivalent experience. Experience: Requires at least 1+ years of related experience: • EPIC Clindoc proficiency/certification required, • Clinical lab experience and/or knowledge of EPIC build preferred Knowledge and Skills: Possess clinical application knowledge and experience Positive attitude, detail oriented, self-motivated, critical thinker Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base Basic presentation skills Ability to interact and develop relationships with intra-departmental teams Effectively communicate in both oral and written form to a widely diverse audience Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight Excellent customer service skills Ability to multi-task effectively in a rapidly changing environment

Epic System Analyst (Rehab) • The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications., • This position will develop, implement, manage and provide ongoing support for clinical information systems., • Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality., • Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope., • Preferred Epic proficient/certified in Rehab., • Required Epic proficient/certified in EpicCare Inpatient or Ambulatory., • Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems., • Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management., • Hands on Epic clinical systems experience desirable. Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software • including computer systems and methods utilized in structuring and preparing input data for computer applications., • Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems., • Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products., • Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety., • Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies., • Ability to respond to changing demands, priorities, procedures and technology., • Able to lead groups to make key decisions., • Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems., • Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities., • Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills., • Ability to establish and maintain effective working relationships with co-workers, supervisors, and users., • Project management and planning expertise., • Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

Job DescriptionJob Description:An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities:System Configuration and Maintenance: Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization. Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies. Perform ongoing maintenance and updates to Epic applications. Build and test system changes, presenting them to end-users and migrating them to production. Workflow Analysis and Optimization: Analyze existing financial workflows and identify opportunities for improvement and optimization. Design and implement leading practice workflows to enhance efficiency and effectiveness. Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations. Support and Troubleshooting: Act as the primary support contact for Epic Professional Billing application end-users. Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors. Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement. Provide on-call support on a rotating basis. Training and Education: Participate in training and educate end-users on the Epic Professional Billing application and related workflows. Develop and document internal procedures for using Epic and other applications. Compliance and Updates: Stay current with Epic technologies, obtain and maintain necessary Epic certifications. Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10). Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications:Education and Certification: Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field. Certified in Epic Professional Billing. Technical Skills: Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates. Experience with system configuration and troubleshooting tools. Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint). Healthcare Industry Knowledge: Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures. Familiarity with the differences between professional billing and hospital billing. Knowledge of medical coding systems like CPT and ICD-10. Soft Skills: Strong interpersonal relationship skills and effective communication skills (both oral and written). Analytical thinking and problem-solving abilities. Attention to detail and accuracy. Self-motivated and a team player.

Responsibilities • Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker., • Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS)., • Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders., • Follow departmental standards for software configuration control, quality assurance, and version releases., • Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership., • Work with instructional designers to develop and maintain application specific training curriculum and materials., • Well versed in process improvement, demand management, and project management methodologies., • Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users., • Plan and coordinate downtime, change management, maintenance, and upgrades. Qualifications and Skills • Healthcare knowledge/experience with exposure to laboratory workflows., • Excellent analytical and problem-solving skills., • Strong communication and interpersonal skills to effectively interact with end-users and technical teams., • Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies., • Ability to manage multiple priorities and work independently in a fast-paced environment., • MS Office experience required. Requirements • Bachelor's degree in healthcare administration, information systems, or a related field., • Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency., • Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices., • Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred., • HL7 and data networking experience preferred.

Epic Research Analyst I JOB DESCRIPTION The Epic Research Analyst I will be the principal analyst for the Epic Research module and the Research departments systems that might interface into Epic. They should have a thorough understanding of available technology, tools, and existing designs. This position is a full-time/salaried opportunity based in Hicksville, Long Island. Onsite schedule for the first 90 days, hybrid thereafter with 2 remote days. Duties and Responsibilities: 1. Provides guidance, expertise, and solutions related to available system options for build requests throughout all phases of the project development cycle., 2. Works closely with client management, clinical end users, operations, and leadership to identify and specify the complex business needs and processes for diverse development of workflows within the EHR as it applies to Research., 3. Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions for the systems design., 4. Performs analysis and system design. May code new or modified programs, reuse existing code with program development software alternatives and/or integrates purchased solutions., 5. Documents, tests, implements, and provides on-going support for the applications., 6. Provides highly technical consulting and leadership in identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives., 7. Acts as expert technical resource to development staff in all phases of the development and implementation process., 8. Performs related duties as assigned or requested. Requirements: · Education: Bachelor’s degree, or an equivalent combination of education and work experience. · Epic proficiency or certification in Epic Research module · Strong understanding of Epic integration with various external platforms and systems · Strong communication, organizational and leadership • skills

Job Description - Physician Assistant – Urology (Full Time) Location: Hospital Based in Queens, NY Department: Urology Schedule: Full-Time | [Mon–Fri, rotating call if applicable] About the Hospital: Our Client is a leading acute-care hospital committed to delivering high-quality, patient-centered care to our community. The Urology Department provides comprehensive services ranging from minimally invasive surgery to advanced treatment for complex genitourinary conditions. We are seeking a dedicated Physician Assistant to support our expanding service line and enhance continuity of care across inpatient and outpatient settings. Position Summary: The Urology Physician Assistant works collaboratively with attending urologists to deliver exceptional care to patients with acute and chronic urologic conditions. This role includes outpatient clinics, inpatient rounding, pre- and post-operative management, and participation in surgical procedures depending on department needs. The PA serves as an essential member of the care team and plays a key role in ensuring timely access and high-quality outcomes. Key Responsibilities: Clinical & Outpatient Care: • Conduct patient assessments, histories, and physical examinations, • Diagnose, manage, and treat urologic conditions in collaboration with supervising physicians, • Order, review, and interpret diagnostic tests and imaging, • Perform in-office procedures (catheterizations, voiding trials, bladder instillations, wound care, etc.), • Round on admitted patients and update daily progress notes, • Assist with inpatient consults from the Emergency Department and hospital floors, • Assist urologists in the OR for procedures such as cystoscopy, ureteroscopy, TURP/TURBT, and robotic-assisted surgeries (if applicable), • Complete accurate and timely EMR documentation, i.e. Epic, • Collaborate with multidisciplinary teams to ensure seamless transitions of care, • Support quality improvement initiatives and adherence to hospital policies Qualifications: Required: • Master’s degree from an accredited Physician Assistant program, • Active NCCPA certification, • Active NY State PA license or eligibility, • BLS certification (ACLS may be required depending on service), • Prior experience in urology, surgical services, or inpatient hospital care, • OR assisting experience, • Fast-paced hospital setting with a mix of inpatient, outpatient, and procedural responsibilities The Hospital offers a competitive compensation package, including: • Medical, dental, and vision coverage, • Retirement plan with employer contribution, • Paid time off and CME allowance, • Malpractice insurance, • Tuition assistance and opportunities for professional development

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.

Job Description - Physician Assistant – Urology (Full Time) Location: Hospital Based in Queens, NY Department: Urology Schedule: Full-Time | [Mon–Fri, rotating call if applicable] About the Hospital: Our Client is a leading acute-care hospital committed to delivering high-quality, patient-centered care to our community. The Urology Department provides comprehensive services ranging from minimally invasive surgery to advanced treatment for complex genitourinary conditions. We are seeking a dedicated Physician Assistant to support our expanding service line and enhance continuity of care across inpatient and outpatient settings. Position Summary: The Urology Physician Assistant works collaboratively with attending urologists to deliver exceptional care to patients with acute and chronic urologic conditions. This role includes outpatient clinics, inpatient rounding, pre- and post-operative management, and participation in surgical procedures depending on department needs. The PA serves as an essential member of the care team and plays a key role in ensuring timely access and high-quality outcomes. Key Responsibilities: Clinical & Outpatient Care: • Conduct patient assessments, histories, and physical examinations, • Diagnose, manage, and treat urologic conditions in collaboration with supervising physicians, • Order, review, and interpret diagnostic tests and imaging, • Perform in-office procedures (catheterizations, voiding trials, bladder instillations, wound care, etc.), • Round on admitted patients and update daily progress notes, • Assist with inpatient consults from the Emergency Department and hospital floors, • Assist urologists in the OR for procedures such as cystoscopy, ureteroscopy, TURP/TURBT, and robotic-assisted surgeries (if applicable), • Complete accurate and timely EMR documentation, i.e. Epic, • Collaborate with multidisciplinary teams to ensure seamless transitions of care, • Support quality improvement initiatives and adherence to hospital policies Qualifications: Required: • Master’s degree from an accredited Physician Assistant program, • Active NCCPA certification, • Active NY State PA license or eligibility, • BLS certification (ACLS may be required depending on service), • Prior experience in urology, surgical services, or inpatient hospital care, • OR assisting experience, • Fast-paced hospital setting with a mix of inpatient, outpatient, and procedural responsibilities The Hospital offers a competitive compensation package, including: • Medical, dental, and vision coverage, • Retirement plan with employer contribution, • Paid time off and CME allowance, • Malpractice insurance, • Tuition assistance and opportunities for professional development

The Epic Research Analyst I will be the principal analyst for the Epic Research module and the Research departments systems that might interface into Epic. Works closely with client management, clinical end users, operations, and leadership to identify and specify the complex business needs and proc

The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. Hands on Epic clinical systems experience desirable. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory.

The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Coordina