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Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

Secretary/Clerk at Cars Time Used Car Dealership Position Type: Full-Time Job Summary: Cars Time Used Car Dealership is looking for a detail-oriented and organized Secretary to support our team with administrative tasks and ensure smooth daily operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced environment. As the first point of contact for customers, the Secretary will play a key role in creating a welcoming atmosphere at the dealership. Key Responsibilities: • Greet customers and answer incoming calls, providing information or directing inquiries to the appropriate person., • Schedule appointments for sales, service, and test drives, and maintain an organized calendar., • Manage paperwork for vehicle sales, financing, and registration, ensuring all documents are accurate and complete., • Maintain customer records and update the CRM database., • Handle general office tasks such as filing, scanning, and copying., • Prepare and distribute invoices, receipts, and sales contracts as needed., • Order office supplies and maintain an organized workspace., • Assist the sales team with administrative tasks, such as preparing reports and following up with customers., • Provide basic information to customers about vehicle availability and pricing, or connect them with a salesperson., • Support dealership events and promotional activities as needed. Qualifications: • Bilingual English and Spanish, • Proven experience in a receptionist, administrative, or customer service role., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems., • Strong organizational and multitasking abilities., • Excellent verbal and written communication skills., • Friendly and professional demeanor., • Ability to work independently and as part of a team., • Experience in the automotive industry is a plus, but not required. Benefits: • Competitive salary, • Paid Training, • Long term opportunity, • Opportunities for career growth and development, • A positive and supportive work environment, • Long