Senior Certified Medical Assistant
hace 3 días
White Plains
Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Certified Medical Assistant Career Ladder! Job Responsibilities: • Greet and interact with patients, visitors, vendors, and all faculty and staff., • Prepare patients for their visit including:, • Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required)., • Assisting patients as needed with walking, dressing, collecting and processing specimens and point-of-care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested., • Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making., • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests., • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation., • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor., • Entering orders in Epic as required., • Notifying physicians and nurses of emergencies and performing first aid., • May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional., • Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual., • Under the supervision of a licensed clinician only: Assist in the sterilization and autoclaving process by following established protocols or operating sterilization equipment; however, the actual sterilization of instruments, especially for pre-procedure preparation, is typically outside the CMA’s scope of practice unless directly supervised by a licensed provider., • Perform additional specialty-specific duties as assigned and based on clinical operational needs., • Managing and tracking the patient flow from arrival until exam room departure using an EMR system, including welcoming and informing patients of any delays., • Serving as a liaison between physicians and other individuals such as patients., • Preparing and maintaining medical charts., • Copying and mailing requests for medical records, ensuring HIPAA compliance., • Performing additional check-out functions such as scheduling, referrals, and additional tasks as needed. Administrative AND/OR Role-Specific Duties • Participate in debriefing and quality improvement practices to ensure quality patient care. Bring safety and quality events, concerns, and needs to debriefs/safety huddles. Collaborate with team members on quality-related projects., • Increase transparency, encourage event reporting, and advance the safety culture by participating in and facilitating safety huddles, patient safety activities, culture reinforcement, and shared learning., • Share knowledge and offer guidance/mentorship to facilitate team collaboration and a supportive environment., • Assist with onboarding and training of new or less experienced CMAs. Share knowledge and offer guidance/mentorship to facilitate team collaboration and a supportive environment., • Contribute ideas for improving practice workflows to team members, providers, and management. Job Qualifications: • Greet and interact with patients, visitors, vendors, and all faculty and staff., • Prepare patients for their visit including:, • Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required)., • Assisting patients as needed with walking, dressing, collecting and processing specimens and point-of-care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested., • Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making., • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests., • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation., • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor., • Entering orders in Epic as required., • Notifying physicians and nurses of emergencies and performing first aid., • Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual., • CMAs may insert items into an autoclave and may remove sealed packages from an autoclave; the CMA must, however, be under supervision once opening the sealed package of autoclaved instruments (like opening a “sterile package”)., • May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional., • Managing and tracking the patient flow from arrival until exam room departure using an EMR system, including welcoming and informing patients of any delays., • Serving as a liaison between physicians and other individuals such as patients., • Preparing and maintaining medical charts., • Copying and mailing requests for medical records., • CMAs cannot perform:, • Set up or manipulate any sterile field., • Perform pre-procedural preparation/disinfection (setting up a sterile field)., • Perform additional specialty-specific duties as assigned and based on clinical operational needs., • Performing additional check-out functions such as scheduling, referrals, and additional tasks as needed. Administrative AND/OR Role-Specific Duties • Participate in debriefing and quality improvement practices to ensure quality patient care. Bring safety and quality events, concerns, and needs to debriefs/safety huddles. Collaborate with team members on quality-related projects., • Increase transparency, encourage event reporting, and advance the safety culture by participating in and facilitating safety huddles, patient safety activities, culture reinforcement, and shared learning., • Share knowledge and offer guidance/mentorship to facilitate team collaboration and a supportive environment., • May assist with daily staffing schedules, same day absences, etc. Help to ensure adequate coverage and address related issues as directed., • Assist with onboarding and training of new or less experienced CMAs. Share knowledge and offer guidance/mentorship to facilitate team collaboration and a supportive environment., • Contribute ideas for improving practice workflows to team members, providers, and management. Job Qualifications: • High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed., • CMA must be certified by a credentialing body., • A minimum of 2 years’ experience in a medical assistant role., • Current BCLS/AED certification required., • Demonstrated proficiency and/or understanding of EMR systems., • Prior experience in front desk support and/or workflows., • Candidate must demonstrate strong aptitude for detail, flexibility, adaptation to change, and ability to work independently., • Demonstrated proficiency with OSHA standards, including disposal of biohazard waste., • Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialty areas while maintaining high productivity and a professional and service- oriented demeanor., • Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities., • Strong commitment to fostering diversity and equity., • Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations., • Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations., • Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc., • Must be a motivated individual with a positive mindset and exceptional work ethic., • Will provide coverage as requested throughout practices (multiple sites and flexible schedule)., • Associate degree or additional academic coursework preferred., • Multi-specialty experience in a high-volume outpatient setting preferred., • Prior Epic experience preferred.
