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Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.
ABOUT US At Flabelus, we don’t just design shoes — we tell stories. Inspired by literary characters, our mission is to create a universe where fashion, creativity, and sustainability come together. Every pair of Flabelus shoes is crafted with purpose: to dress with elegance, comfort, and consciousness, adding magic and color to everyday life. We’re looking for people who are passionate about fashion, attentive to detail, and committed to delivering exceptional service — true brand ambassadors ready to bring the Flabelus world to life. YOUR MISSION AS SALES ASSISTANT You will be the face of Flabelus, welcoming every customer and turning each visit into a unique, memorable experience. Your mission is to provide outstanding service, drive sales, and ensure the store runs smoothly, always embodying our brand values. We want someone dynamic, warm, and proactive — someone who loves fashion, enjoys connecting with people, and thrives in a boutique environment. YOUR RESPONSIBILITIES 🛍️ Sales & Customer Experience Understand and work toward daily and monthly sales goals. Apply sales strategies defined by management. Offer warm, personalized, brand-aligned service. 👥 Teamwork & Collaboration Actively participate in team sales challenges. Support colleagues and maintain a positive, collaborative work environment. Communicate issues to the Manager and suggest improvements when needed. 📦 Store Operations & Organization Follow internal processes to ensure smooth daily operations. Support with stock organization and inventory control. Handle returns, online exchanges, and order follow-ups. 📝 Reporting & Maintenance Complete store documents (Excel reports, incident logs, stock tracking, etc.). Help maintain the store’s visual and operational standards. WHO ARE WE LOOKING FOR? Outgoing, friendly, and customer-focused personality. Passion for fashion and attention to detail. Positive, problem-solving attitude and eagerness to learn. Ability to multitask and work well in a team. Preferred: intermediate English level and experience in premium brands. WHAT MAKES YOU A “FLABELUS PERSON”? ✨ Positive mindset and problem-solving energy 📚 Sensitivity to art, fashion, and literature 🌱 Commitment to sustainability and conscious fashion 🤝 Team spirit, empathy, and collaboration 📢 Clear and honest communication 🏆 Passion for growth and exceeding expectations WHAT WE OFFER A creative, inspiring team with a strong sense of purpose A colorful, magical workplace with good vibes Real opportunities to grow within a fast-expanding international brand Exclusive discounts and team perks Ongoing training in product knowledge, customer experience, and brand values Are you ready to share our story, inspire others, and grow with us? Become part of the Flabelus universe.
WHO WE ARE We’re a modern creative studio operating at the intersection of fashion, media, branding, and entrepreneurship. We launch brands, design decks, produce video content, build pop-ups, and turn ideas into real-world experiences. Our space is a hybrid studio-office-playground where no two days look the same and that’s exactly how we like it. We’re not corporate. We’re not chaos. We’re curated creative energy and we need someone who can flow with it. WHO YOU ARE - You’re an organized, detail-obsessed problem solver with creative direction and calm energy. - You’re the first one your friends go to when they need a plan, a system, or a last-minute save. - You have experience (or natural talent) supporting founders, creatives, or small team leaders. - You’re just as comfortable scheduling meetings as you are proofreading a brand proposal or helping produce an on-the-fly event. - You’re flexible, resourceful, emotionally intelligent and you know when to follow up without being asked. WHAT YOU’LL DO - Be the right hand to the founder: calendar, travel, emails, priorities, and day to day tasks. - Manage projects, timelines, and creative workflows across internal and external collaborators. - Help prep and polish decks, docs, and digital files to make us look as sharp as we are. - Coordinate shoots, sessions, meetings, and events. - Keep operations flowing and creative chaos at bay with calm, thoughtful systems. - Bring structure without stripping the soul from the creative process. THIS ROLE IS FOR YOU IF… - You’re organized and intuitive, grounded and creative. - You want to grow inside a modern creative company, not just support one. - You’re curious about branding, fashion, media, or entrepreneurship and maybe even want to build something of your own one day. - You’ve got an eye for aesthetics, killer communication instincts, and an ability to stay five steps ahead. TO APPLY Send us a quick note that tells us: - Who you are and what you’re looking for in your next chapter. - Your favorite tool or system for keeping yourself (or someone else) organized. - A project or job where you had to juggle a million moving parts and nailed it. - Please have direct and or parallel experience in an executive assistant role.