Trabajos federal contract en Jersey City, New Jersey - Page 11Crear alertas

Job DescriptionDescription: Who We Are CENTER FOR FAMILY LIFE, a nationally recognized social service program in Sunset Park Brooklyn, is seeking a Data and Administrative Coordinator to join our school-based team at PS 503/506. CFL has developed a thriving continuum of youth development and community-building programs at twelve neighborhood schools. These programs are hubs of enriching, supportive, and inclusive activities that bring together children, youth, and adults from our diverse community. Position Summary The Administrative and Data Coordinator will be responsible for the design and oversight of office operations and data management for our largest school based partnership that includes extensive daily activity schedules and attendance taking for school year and summer programming to ensure contract compliance and deliverables to public and private funders. The Administrative and Data Coordinator will be a member of the Leadership Team of social workers and teaching artists who implement year-round youth development programs. The Administrative and Data Coordinator will be expected to engage with parents, school staff, and students and to train and supervise a small team of data entry staff. Position Type: Full-time, non-exempt Weekly Hours: 35 hours I. Responsibilities include but are not limited to: Data Coordinator responsibilities • Organize and oversee all aspects of student enrollment and attendance-taking, including management of online and paper applications and student files, • Oversee all data entry activities including entering work scopes and activity schedules, completing online student enrollment, daily attendance data collection, monthly attendance reports, and database system management for 3 public contracts plus private funders, • Design, develop, and modify data infrastructure to accelerate the processes of data entry, analysis, and reporting, • Train and supervise a small team of data entry staff, • Ensure the integrity of the electronic data, check for completeness of data captured and transmitted, and provide quality assurance of the data., • Collect, aggregate, and report on data to public and private funders, • Work closely with multiple stakeholders including agency and school staff, parents, students, and external evaluation consultants, • Work closely with site director and agency director of analytics to compile reports as neede, • Supervising 3 part-time admin staff members, • Planning and facilitating the weekly Data and Admin leadership team meetings, • Compiling and reporting attendance for Club programs, • Compile and submit monthly expense reports for program purchases, • Complete paperwork for new hires and liaise with HR to ensure timely onboarding, • Maintain office equipment and supplies, including ordering, repairs, and organization of the office, • Liaise with IT department for tech needs for the program, • Oversee onboarding and compilation of staff files to ensure agency, state, and city compliance, • Track spending and staff hours for budget compliance, • Oversee organization of record-keeping logs, files, and other office materials, • Bachelor’s Degree required., • 1-3 years of professional data management experience, preferably in the nonprofit sector., • Flexible, with the ability to manage tight deadlines and competing priorities and strategize in a rapidly changing environment., • In-depth understanding of Excel, use of pivot tables, and other modern database and information technologies, • Strong attention to detail is a must, • Excellent problem-solving and analytical skills. Strong interpersonal skills and experience working with diverse populations., • Comfort working in a fast-paced, dynamic school environment, • Work primarily takes place in a community-based setting within shared spaces., • Most time is spent sitting at a desk using a computer with travel to school sites on an as needed basis., • Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life, disability, flexible spending account, and 403B retirement plan., • 12 paid holidays, 2 floating holidays, and 20 days paid vacation., • Individual supervision and ongoing professional development opportunities. NYC Equal Employment Opportunity Statement It is the Agency’s policy to provide equal employment opportunity for all applicants and employees. Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Consistent with the law, CFLSP also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices. Requirements:

Job Description Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients in the private sector. We are looking for experienced Court Reporters to work on a contract basis to visit client sites in their local area. You will use specialized equipment to create an accurate record of proceedings in numerous places including legal courts, non-profit board rooms, and depositions. We are very flexible and looking for candidates that can work anywhere from a few jobs a month to 2-3 per week. Location: IN-PERSON - client sites in your local area • Takes down the proceeding using Machine Shorthand, Voice, or Digital capture, • Capture verbatim proceedings of courts, meetings, depositions, and hearings, • Administer oaths and participate in depositions, hearings, and other legal proceedings, • Transport, set up, and operate equipment to capture the record accurately, • Perform advance preparation for assignments, including building job worksheets, reviewing case information, and ensuring proper hardware setup, • Ensure all exhibits are secured, proper file backups are performed, and required worksheets are completed and uploaded at the close of the proceeding, • Maintain all required reports and logs and respond promptly to communications, • Represent NRGCO professionally in all proceedings and interactions, • PRIOR EXPERIENCE AND EQUIPMENT IS REQUIRED | NO training is provided, • 1+ years working as a Court Reporter, • Strong attention to detail, • Reliably punctual and deadline-oriented, • Can-do attitude and excellent work-ethic, • Ability to work independently, • Organizational and time-management aptitude, • Exceptional problem-solving and communication skills, • Excellent English language skills, • Proficient with technology, • Ability to pass security screening for access to client sites, including government buildings, • NCRA, AAERT, or NVRA certification strongly preferred Here is a link to a day in the life of a Neal R Gross & Co Court Reporter! 20250623_204707000_iOS.MOV Benefits This is a contract position and compensation is commensurate with candidate's experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Job Description HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. Under the general supervision of the Weatherization Program Director, the Weatherization technician’s main function is to assist and provide support to the program Quality Control Inspector and the Multifamily Energy Auditor. Assist in conducting inspections on buildings 1-4 units and Multifamily Buildings 5 units and up. Maintains documentation on weatherization projects, including job findings, and problem-solving measurements discussed with Energy Auditors, Quality control inspector, contractor crews, building management, and Program Director. Responsible for the record keeping of the program agency material and collaborating in the installation of in unit carbon Monoxide and smoke alarms. Major Functions/Accountabilities • Work closely with Quality control inspector, and Multifamily Energy Auditor., • Assist in quality control checks on 1-4 units completed during contract year., • Provides program support and maintains thorough understanding of the Federal and State Policies and Procedures that govern the Weatherization Assistance Program., • Assist with the program intake process by collecting building Energy Audit such as, required in unit, common area, and exterior building data utilized by the Energy Auditor., • Buildings file review to verify that work was completed in line with the energy Audit and that work was completed correctly., • Ensures that determined measures and generated work orders are within program guidelines and obtain the proper savings to income ratio (SIR)., • Collaborates with contractors to determine qualified change orders to original work orders and aid in scheduling jobs and or inspections., • Data entry in the Weatherization Subgrantee data collection and reporting system., • Works with State Historic Preservation Office (SHPO) and obtain proper approvals when necessary., • Resolves customer and crew complaints and/or issues using sound problem-solving skills., • Field work and construction Manager Duties., • Provides detailed written notes as requested., • Availability to attend all job-related meetings and NYSHCR Training out of state conferences as required., • Maintain agency material inventory and the in-unit Installation of carbon monoxide or smoke alarms and stove prep and post., • Accessing both roofs, basements, and areas with possible pest infestation., • Being in high safety hazard areas., • Attending trainings and certifications as required by state and local regulations., • Standing, sitting, walking, climbing, bending, able to lift up to 50 pounds and carrying tools as required by the program testing and data collection measurements., • Adheres to safety policies outlined in Agency handbook and OSHA safety standards., • Performs other duties as needed or assigned by the program Director. Qualifications: • Bachelor degree., • 1,000 hours in approved courses of building trades or equivalent experience. Weatherization assistance, energy conservation/efficiency, and or construction or maintenance experience., • Construction background preferred., • Computer literate and demographic research skills., • Excellent customer service and communication skills with the ability to work, • and educate clients from various backgrounds., • Organizational skills including the ability to handle multiple projects, write concise reports, plans and correspondence., • Demonstrated ability to maintain accurate and timely records., • Experience in weatherization energy conservation programs., • Valid driver’s license. Powered by JazzHR LYMsMvaThu

Job Description Overview Company Overview: Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.” Job Summary: Our Account Managers support Harvard Protection in our goal of providing best in class security and life safety services. Our Managers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. Site Account Managers are responsible for the day-to-day leadership and management of the single customer account(s) they are assigned. Responsibilities • A true Leadership and Difference making position, • Ensure quality services are provided to meet customer expectations and contract requirements by regularly managing, directing, inspecting, training, coaching, mentoring, and leading security personnel assigned to the facility/building, • Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff, • Monitor and develop staff performance to include supervision, performance evaluations, disciplinary matters, training, scheduling, callouts, and assigning work, • Maintain up to date and accurate timekeeping systems and records for staff, • Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision, • Provide immediate response to emergencies and issues that arise, • Follow and coordinate established emergency response, action planning and procedures, • Maintain 24 / 7 availability and to the customer account(s) assigned, • Oversee the Business Continuity Program, while working in collaboration with all teams to ensure support of business continuity requirements for the company and customer account(s), • Management of compliance and regulatory matters, • Initiate preliminary investigations into incidents, • Prepare reports on accidents, incidents, and suspicious activities, as required, • Prepare required weekly, bi-weekly and monthly manager reports, • Facilitate training as required per the contractual agreement; to include CPR/First Aid/AED, additional state, local certifications, • Assist to lead in the procurement process and maintenance of uniforms and equipment, • Maintain professional working relationships with local, state, and federal law enforcement agencies, • The essential duties and responsibilities may differ by customer location assigned Qualifications • State or municipality mandated security officer licenses, • Candidates should possess some of the following verifiable experiences;, • Advanced education degree, • Criminal Justice degree or law enforcement related degree, • 3-5 years civilian law enforcement, or private or corporate security experience or military experience with a favorable discharge, • Must have a security guard license or be able to obtain one within an acceptable period, • Strong interpersonal communication skills, • Excellent time management skills and the ability to prioritize and problem solve, • Good computer skills including Microsoft Office, • Additional knowledge within a computerized scheduling operating system is helpful

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job DescriptionBronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. RESPONSIBILITIES • Supervise case work staff through weekly individual and monthly group meetings, • Review case records and reports at least monthly, • Direct staff interventions in difficult or crisis situations, • Maintain and monitor program variance reports to ensure statistical goals are being met, • Monitor program for quality assurance and contract compliance, • Provide each staff member with a monthly progress report and yearly performance appraisals, • Assist in the development and implementation of services for clients, • Maintain a case load and provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up, • Interview and recommend new staff for hire, • Submit reports to supervisor monthly, or more frequently as required, • Represent the agency at meetings and Events, • Act as a liaison between BronxWorks and other CBO’s, the area community district, and government agencies, • On Call 24/7, • Travel to all 5 Boroughs in NYC, • Ensure that calls, referrals, and email follow-up is conducted within 24 hours for priority case and 72 hours for all other cases., • Ensure that assigned case managers are conducting monthly visits for their caseload, • Maintain stabilization of caseload utilization rates for the program., • Conduct weekly case conferences with staff, clients, client advocates, collateral contacts, and client families., • Complete monthly supervision in order to track concerns regarding employee performance, • Ensure that services plans are completed within 30 days of the referral and a service plan review every 6 months, • Conduct Quality Assurance on case files which includes but not limited to: reviewing progress notes for timely submission and quality, • Supervise MSW interns for the program, • Masters required with candidate having their LMSW preferred, • Three to five years of experience providing case management services required, • Prior supervisory experience working in a social service agency preferred, • SIFI Certification preferred, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. #INDMID

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will meet with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Bronx program. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will report to the Help 365 Bronx Senior Case Manager at the 1290 Hoe Ave, Bronx, NY 10459 location. This is a Part-Time position, Tuesday through Saturday, up to 28 hours a week, non-exempt. *Please note that this position includes a training period of up to one month, with a schedule of 12:00 PM to 4:00 PM. The training duration will be tailored to the individual’s progress and ability to demonstrate proficiency. After training, the regular shift will transition to 10:00 AM to 2:00 PM. Responsibilities: * Process Intakes for all new clients of the NY Common Pantry and provide emergency food assistance. * Screen all new clients using ACCESSNYC benefits calculator to assess eligibility for public benefits and/or entitlements. * Negotiate which public benefits and/or entitlements will be acquired through Help 365 case management services. * Confirm receipt of benefits and/or entitlements for each client, including Food Stamps applications through the Human Resources Administration. * Accurately enter data into all data tracking spreadsheets maintained by Help 365 Bronx. * Provide first-time emergency pantry assistance. * Maintain and enter new Pantry Memberships for ongoing supplemental food assistance. * Proceed with recertification and re-screening of benefits for Pantry Members annually. * During pantry distribution, address membership card issues that may arise, i.e. missing cards or inactive membership cards. * Enter accurate and timely case records in the client database. * Other responsibilities as assigned. Qualifications: * A Bachelor’s degree in Social Work/Human Services or equivalent experience is preferred. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Strong knowledge of public benefits/entitlements and systems. * Highly organized knowledge of case management databases is a plus. * Proficient with Microsoft Office Suite, and Google Drive. * Strong data entry and spreadsheets skills, and the ability to learn new software quickly. * Computer literate and clerical skills with typing at least 25 words per minute. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: * Paid Time Off, including Vacation, Personal, and Sick * Paid Holidays * 403(b) Retirement Plan * Pre-tax Transit benefits * Employer Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Voluntary Pet Insurance

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing. RESPONSIBILITIES • Supervise Case work staff through weekly induvial and monthly group meetings., • Review case records and reports at least monthly., • Direct staff intervention in difficult or crisis situations, • Maintain and monitor program variance reports to ensure statistical goals are being met, • Monitor program for quality assurance and contract compliance, • Provide each staff member with monthly progress report and yearly performance appraisal, • A master's degree in social work is required., • New York State LMSW certification required, or the ability to obtain a license within six (6) months of hire., • Proficiency in English required; proficiency in a second language preferred., • Strong oral and written communication, time management, and organizational skills are necessary., • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INHGH

Job Description About Starry: Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity. Who we’re looking for: As a Subscriber Sales Representative, you will be responsible for acquiring new Starry subscribers and driving our success in your assigned multi-family residential properties, condos, residential communities and neighborhoods. You will build and own the relationship with the doormen, property managers and/or on site supers to aid you in ultimately selling subscriptions. You are curious, self-motivated, confident, engaging and love chatting with people. You’re positive and solution oriented and definitely not afraid to think outside the box when faced with a challenge. You’re an active listener and will tailor your sales pitch to the individual needs of your prospective customer. Our Subscriber Sales Representatives have a base salary and high earning potential through commissions. This is a great starting point for those looking to switch careers and/or jumpstart a career in sales and/or marketing. We believe in nurturing talent - show us you’re motivated and you can be promoted within your first year to enterprise sales or join the marketing team. What you’ll do: • Advocate and educate, primarily in the area of the Bronx, to potential customers know how great Starry is by communicating a thorough understanding of the features and benefits of Starry Internet to sell our service, • Let people know how Starry Internet is changing the Internet service provider industry by providing affordable, fast, reliable internet service in their community with superior customer service, prices that are transparent, and no contract commitments with no gimmicks, • Meet and exceed sales goals; identify potential sales, product, technical, or customer care issues and address with your local teams, • Identify, source, and attend potential subscriber acquisition opportunities to achieve your personal goals, • Call on and visit all buildings where Starry Internet's service is launched on a regular basis prior to and following occupancy, • Build out waiting list and drive subscriber conversion once the building is live with Starry Internet Service, • Relevant Field Sales experience or a hustler mentality, • Passionate advocate for an equitable internet (everyone should have access to affordable, fast, reliable internet) with a desire to be yourself when connecting and having fun with potential customers!, • Desire to be a part of a game-changing company - we are the only internet company with a program specifically created for low income and affordable housing MDU’s, • Enthusiasm for new technology and the internet space, • Willingness to be coached and trained to improve as a Sales professional, • This position requires nights and weekends, with variable schedule(s) as necessary Benefits We work hard, so we take care of each other and try to enjoy ourselves along the way. All full time Starry employees receive: • Generous employer contribution for you and your dependents on low deductible health plan, dental plan, vision plan, AD&D, and life insurance and access to our 401(k) retirement plan In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking Full Time (Spanish/English) Bilingual Case Manager for our Mobile Response and Stabilization Services Program located in Jersey City, NJ. REQUIREMENTS • Bachelor Degree in social work or a related field, • Bilingual fluency in English and Spanish ANNUAL SALARY AVAILABLE: • $43,500 - $46,500 DUTIES AND ABILITIES • Provide in-home and community based crisis de-escalation/intervention and assessment, safety planning as well as stabilization and case management services to families and children according to the families' individualized service needs. PROGRAM DETAILS • CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. bd5NOTI9Qh

Job Description Title of Position: Entitlement Specialist FLSA Status: Non-exempt Department: Transitional Salary: $26.23 per hour Reports to: Program Director Positions reporting to this position: N/A Purpose of the position: The Entitlement Specialist is responsible for providing direct service to clients at Win West. The Entitlement Specialist will act as a liaison between the client and governmental agencies. The Entitlement Specialist will provide guidance and assistance through the application submission process and ensure there is necessary follow up to obtain entitlement support. The Entitlement Specialist is require to facilitate regular group meetings. Responsibilities: • Must screen all clients to assess their eligibility for both private and/or governmental benefits., • Assist the client in completing all applications necessary to apply, appeal and maintain governmental and/or private benefits., • Escort clients to HRA, Social Security and all governmental agencies as necessary, • Maintain and encourage confidentiality with respect to HIPPA Laws., • Prepare clients for rehousing options through financial education., • Maintain all client records including using WIN’s proprietary system and CARES, • Facilitate weekly group meetings, • Prepare all mandated reporting as required by supervisor, contract agency and funding agency, • Other special projects and responsibilities, as needs. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments including apartment viewings and on public transportation, as needed., • Must manage time well and maintain all data and records for large case loads Qualifications: • B.A. in Human Services or related field, • Experience with entitlement systems and processes, • Excellent organizational, verbal and written communication skills, • Experience working with the mental health population, • Solid computer skills required, including Microsoft Office suite and Outlook • Leadership: Embodies Win’s Core Values and understands client needs are staff’s priority. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Willingly learns new approaches, methods, or technologies to improve client outcomes. Develops and meets challenging but achievable goals with clients’ wellbeing in mind., • Managing Performance: Interacts respectfully with clients and co-workers. Avoids conflict effectively. • Applying and Developing Expertise: Works diligently in the best interest of the clients. Maintains appropriate boundaries when working with clients. • Communicating and Collaborating: Works collaboratively; relies on and supports team in achieving results. Communicates urgent priorities effectively. Values the full spectrum of diversity and inclusion for peers and clients. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description About Starry: Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture. Who we’re looking for: As a Subscriber Sales Representative, you will be responsible for acquiring new Starry subscribers and driving our success in your assigned multi-family residential properties, condos, residential communities and neighborhoods. You will build and own the relationship with the doormen, property managers and/or on site supers to aid you in ultimately selling subscriptions. You are curious, self-motivated, confident, engaging and love chatting with people. You’re positive and solution oriented and definitely not afraid to think outside the box when faced with a challenge. You’re an active listener and will tailor your sales pitch to the individual needs of your prospective customer. Our Subscriber Sales Representatives have a base salary and high earning potential through commissions. This is a great starting point for those looking to switch careers and/or jumpstart a career in sales and/or marketing. We believe in nurturing talent - show us you’re motivated and you can be promoted within your first year to enterprise sales or join the marketing team. What you’ll do: • Advocate and educate, primarily in Brooklyn, to potential customers know how great Starry is by communicating a thorough understanding of the features and benefits of Starry Internet to sell our service, • Let people know how Starry Internet is changing the game by providing affordable, fast, reliable internet service in their community with excellent customers service, prices that are transparent, and no contract commitments with no gimmicks, • Meet and exceed sales goals; identify potential sales, product, technical, or customer care issues and address with your local teams, • Identify, source, and attend potential subscriber acquisition opportunities to achieve your personal goals, • Call on and visit all buildings where Starry Internet's service is launched on a regular basis prior to and following occupancy, • Build out waiting list and drive subscriber conversion once the building is live with Starry Internet Service, • Relevant Field Sales experience or a hustler mentality, • Passionate advocate for an equitable internet (everyone should have access to affordable, fast, reliable internet) with a desire to be yourself when connecting and having fun with potential customers!, • Desire to be a part of a game-changing company - we are the only internet company with a program specifically created for low income and affordable housing MDU’s, • Enthusiasm for new technology and the internet space, • Willingness to be coached and trained to improve as a Sales professional, • Willingness to work weekday morning, nights and weekends, variable schedule(s) as necessary, • Willingness to travel in and around the Brooklyn, • Ability to meet physical requirements of the position such as bustling about, standing, bending, and sitting for the duration of your shift Benefits We work hard, so we take care of each other and try to enjoy ourselves along the way. All full time Starry employees receive: • Generous employer contribution for you and your dependents on low deductible health plan, dental plan, vision plan, AD&D, and life insurance and access to our 401(k) retirement plan In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Job Description JOB DESCRIPTION Help 365 Bilingual Mobile Case Manager (English/Spanish)Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Social Care Network Resource and Referral Case Manager will work with the various database referral platforms that include, but are not limited to, Public Health Solutions, Unite Us, Aunt Bertha, and Food Bank TEN. The objective of the position is to establish contact with existing public health and hospital systems and connect households to the appropriate services within NYCP that will provide assistance to those impacted by social determinants of health. Specific duties will include monitoring referral systems, providing a coordinated receipt of referrals, assessing the needs of the referral, connecting to appropriate NYCP services, providing follow-up for referrals both internally and externally, and maintaining appropriate reporting tools. Duties will also consist of benefits screenings and direct assistance with public benefits applications that include, but are not limited to, SNAP, TANF, Safety Net, and Rental arrears. The Help 365 Bilingual Mobile Case Manager will report to the Social Care Network Resource and Referral Manager at the 8 East 109th, New York, NY 10029 location. The schedule for this position is Monday through Friday: 9 am - 5 pm; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. Responsibilities: Outreach and Partner Engagement * Travel to assigned partner sites across New York City to conduct outreach. * Identify potential partner sites for benefits enrollment services. * Manage assigned caseloads from partner sites and social care referral platforms (e.g., Unite Us, Mount Sinai clinics, Mobile Partners). * Provide direct enhanced services to members following waiver program guidelines for the WholeYouNYC initiative, developed by Public Health Solutions in partnership with Unite Us. * Contact referred families/individuals to assist with services, including food pantries and public benefits applications. * Accurately document all services provided using contracted service notes to ensure compliance with program requirements; ensure timely and proper case closure upon successful delivery of services. * Screen clients for services based on program protocols and assist with applications for benefits such as SNAP, TANF, One Shot Deal, ERAP, SSI/SSD, and health insurance. * Confirm applicant appointments 24–48 hours in advance and follow up to ensure HRA conducts necessary interviews. * Facilitate formal mediation between applicants and HRA as needed to secure benefits. * Confirm receipt and amounts of awarded benefits upon application completion. * Provide participants with vetted information about local community resources. * Elevate complex cases to supervisors for additional guidance. * Other responsibilities as assigned. Qualifications: * An Associate’s degree in Social Work or Human Services is required; A minimum of two years of relevant work experience may substitute for education requirements. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Knowledge of Access HRA and HRA Applications * Strong understanding of public benefits, entitlements, and associated systems (e.g., SNAP, TANF, One Shot Deal, ERAP, etc.). * Proficient with Microsoft Office Suite, and Google Drive. * Strong skills in data entry and spreadsheets, and the ability to learn new software quickly. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $22/hour Benefits: * Paid time off, including Vacation, Personal, and Sick * Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance * Paid Holidays * 403(b) Retirement Account * Employer-Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Pre-tax Transit benefits * Voluntary Pet Insurance

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR