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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Director/General Manager of Class Creator Description/Background: Pigeonhole Software - Class Creator (CC) is a proven web-based software solution that delivers automated class design and student wellbeing solutions to customers in more than 20 countries – but predominantly in Australia and the USA. Our tailor-made software automates manual tasks performed by teachers, freeing them to focus on improving school and student outcomes. Class Creator is the trusted solution of choice in over 1,500 schools around the world. Summary of the Position The Director/General Manager (DGM), Class Creator carries dual accountability of leading the CC business and carrying the responsibility for increasing revenue growth through new sales and upsell to existing clients in both established territory and breaking into new markets. CC has scaled rapidly in recent years, and the DGM will be expected to accelerate that growth in all target markets but particularly in the USA. As the most senior member and leader of the CC team, the role carries a broad remit across multiple core functions. The DGM will manage the core operations team based out of Australia which includes the development resources, (2) Developers + (2) offshore contractors, (1) Operations Coordinator, (1) AUS based Sales Representative and (1) Marketing Manager, as well as the US based team comprised of the (2) Customer Success Managers and the (2) Sales Representatives. The DGM will work closely with the AUS Finance team and AUS Marketing Director. The DGM manages various sales teams such as outsides sales, inside sales, channel sales or third party sales responsible for market penetration through campaigns that deliver incremental revenue from new and/or existing clients. Defines and communicates the sales process and the sales effectiveness drivers. Leads and fosters co-operation and collaboration with other functions within the business to maximize efficiency to provide an integrated response to clients' needs. Setting/Executing Strategy and Financial Results Create a vision for the CC Team, and to inspire and lead the broader organization to buy-in, work toward and achieve that vision. Design and execute pragmatic revenue growth plans across existing and new markets. Carry accountability for achieving allocated revenue growth targets across all assigned customer types and geographies. Manage individual performance against plans and report on performance to the leadership team at a team and individual level. Setting/Executing Sales and Marketing Strategy Develop and provide effective consultative sales support to new sales and client services team. Designs pricing models for licensing fees, annual fees, professional service fees, and value added services. Packages new products and services for cross sale to existing clients. Monitors revenue generation in order to secure delivery of financial objectives established in the annual budget. Secures invoicing and revenue recognition. Identifies, negotiates and secures potential business partnerships in order to enhance products and services to new and existing customers. Provides the oversight and control over all aspects of the sales process including qualification criteria and the allocation of leads and opportunities to sales Reps, solution design guidance and approval, content of final response, approval on final customer prices and all legal and commercial negotiation. Maintains accurate pipelines to ensure revenue forecasts are properly reported. Directs campaigns to drive market penetration. Sets the target client profile and metrics to be met by the sales team for the campaign. Approves campaign budget and agent activities and reviews results to determine further investment decisions into that market. Evaluates and assesses industry trends and specific strategies being implemented by key competitors. Works with product and other key internal stakeholders to create market competitive offerings and specific sales strategy to win business from the competition. Executing for Results Set and achieve clear and challenging goals while committing the organization to improved performance; tenacious and accountable in driving results. Provides timely and accurate commercial reporting on business performance, and is capable of presenting and explaining data succinctly and clearly to a diverse range of senior stakeholders. Must be prepared to operate across geographies, including spending extended periods of time in-market both domestically (Australia) and internationally (USA, Canada and potentially other prospective international markets). Work collaboratively across all parts of CC and the broader regional Software business to drive team and organisational success. Minimum Skills and Experience Bachelors Degree from an accredited university and relevant experience in a related field is required Experience in lieu of a degree may be considered, which is typically a minimum 8-10 years in a related profession, including a minimum of 5-6 years' experience in a managerial position Excellent problem solving, troubleshooting, consultation and negotiation skills with the ability to engage with all stakeholder levels Proficient written and verbal communications along with excellent presentation skills, attention to detail, timelines and metrics. To perform this job successfully an individual should have experience with web-based systems and corporate tools such as Microsoft 365, Oracle, Salesforce, etc Preferred Qualifications Masters Degree in a related field Related field of study from an accredited university A recognized tertiary qualification in an appropriate discipline (preferably education). Prior 3-5+ years’ experience in a similar role. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ___.

In this position the Customer Service Data Analyst is crucial in supporting the Customer Service Center, Underwriting, and Sales teams by providing actionable insights through data analysis and comprehensive reporting. This role requires expertise in Tableau for creating reports and dashboards, proficiency in SQL Server for data extraction and query management, and the ability to support various databases and systems. The successful candidate will work closely with the Customer Service Center, Underwriting, and Sales management teams, while also interacting with Product, Finance, and IT departments. Additionally, this role includes responsibilities as a backup programmer for our Client Letter system. RESPONSIBILITIES • Collect, analyze, and interpret data from various sources to generate reports and dashboards., • Develop and maintain regular and ad-hoc reports for Service, Underwriting, Sales., • Identify trends, patterns, and anomalies in data to provide actionable insights., • Pull data from the Data Warehouse and other sources using SQL Server, running complex queries and building datasets for analysis., • Analyze call center metrics such as call volume, average handle time, and customer satisfaction scores., • Provide insights to improve call center efficiency and customer experience., • Develop reports to monitor agent performance and call center KPIs., • Monitor and report on service levels, turnaround times, and customer feedback, • Analyze underwriting metrics and workflows to identify areas for process improvement., • Create reports to track underwriting performance and efficiency., • Create reports to track sales performance and efficiency., • Develop dashboards and visualizations to track performance and identify opportunities for enhancement., • Analyze existing processes and automate manual functions through technology, • Work closely with department heads and team members to understand data needs and reporting requirements., • Present findings and recommendations to stakeholders in a clear and actionable manner., • Collaborate with IT and data management teams, including Product and Finance, to ensure data integrity and accuracy., • Identify and implement best practices for data collection, analysis, and reporting., • Continuously evaluate and improve reporting processes to enhance efficiency and effectiveness., • Serve as a backup programmer for the Client Letter system., • Program and debug client letters, run batch jobs, and resolve any related issues. QUALIFICATIONS • Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field., • Proven experience as a Data Analyst, Business Analyst, or similar role, preferably within a customer service or financial services environment., • Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI)., • Strong analytical skills with the ability to interpret complex data and present findings clearly., • Experience with call center metrics and underwriting processes is a plus., • Excellent communication skills, both written and verbal., • Strong attention to detail and ability to work independently with minimal supervision., • Ability to manage multiple projects and deadlines effectively. SALARY RANGE The pay range for this position is $61,500 to $81,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required. DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level , career Law Enforcement Officer (LEO) opportunities. Salary and Benefits Annual Base Salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739 - $89,518 per year Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years. Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc. The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement. Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam . If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: careers.cbp.gov/s/usbp . As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required. DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level , career Law Enforcement Officer (LEO) opportunities. Salary and Benefits Annual Base Salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739 - $89,518 per year Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years. Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms. Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc. The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement. Other Requirements Citizenship : You must be a U.S. Citizen to apply for this position. Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training : After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam . If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: careers.cbp.gov/s/usbp . As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

February 2026 Update GL-5/7 grade levels Apply below after reading through all the details and supporting information regarding this job opportunity. Border Patrol Agent (BPA) - in the Federal Security and Public Safety Sector (Entry Level) A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now. But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below). Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ. Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years. Duty Locations IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. RELOCATION MAY BE REQUIRED. Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:> * * Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa * Buffalo Sector Stations - Wellesley Island * Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde * El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta * El Centro Sector Stations - El Centro, Indio, Calexico * Grand Forks Sector Stations - Pembina * Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass * Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren * Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata * Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen * San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente * Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville * Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford * Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox * Yuma Sector Stations - Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include: * * Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations * Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations * Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband * Performing farm checks, building checks, traffic checks, city patrols, and transportation checks * Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: * * Make sound judgments and decisions in the use of firearms. * Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. * Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc. The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam. xibtplm If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Summary: The Substance Use & Family Support Specialist will serve as the substance abuse specialist for the Clinical Supports Program. Provides consultation and engagement support to CPS Teams working with families impacted by substance use disorders. Assists with assessment, harm reduction, treatment linkage, and safety planning to support child and family well-being. This position will work directly with CPS staff to provide trauma-informed consultation, crisis intervention, and guidance to ensure families receive timely access to appropriate services. The Substance Use & Family Support Specialist will act as the primary liaison between CPS teams, community providers, and partner agencies to streamline referrals, improve coordination of care, and ensure consistent responses for families. This position requires flexibility, as some cases may require after-hours or weekend response depending on client needs or emergency situations. Responsibilities: · Integrate a trauma-informed, client-centered, and culturally responsive approach into all clinical collaborative activities. · Serve as the designated substance abuse liaison between CPS, community partners, and external providers. · Conduct brief assessments and provide crisis intervention and psychoeducation to families. · Support CPS staff with consultation, case planning, and strategies to address complex family dynamics. · Facilitate warm handoffs and referrals to appropriate community services, ensuring follow-up and coordination of care. · Conduct substance use screenings, assessments, and brief interventions using evidence-based practices. · Train CPS teams on risk reduction strategies, safety planning, and treatment options. · Facilitate referrals and warm handoffs to appropriate treatment providers. · Participate in case conferences, home visits, and discharge planning meetings. · Deliver borough-based training for ACS staff on addiction and recovery. · Collaborate with hospitals, treatment programs, and community providers. · Document activities and outcomes in required systems. · Develop and maintain relationships with hospitals, outpatient clinics, and mental health partners to expand service access. · Participate in multidisciplinary team meetings to provide mental health expertise and ensure care planning. · Deliver mental health awareness and self-care training to CPS staff to enhance trauma-informed practice. · Maintain accurate and timely case documentation in compliance with program standards and confidentiality requirements. · Respond to after-hours or weekend mental health needs as required by emergent situations or program demand. · Participate in team meetings, supervision, and professional development opportunities. · Perform other related duties as assigned. Knowledge and Skills: Required: · Willingness to work as part of a learning community. · Flexibility and openness to testing new interventions and practices. · Comfort with technology and ability to use data to drive decisions. · Ability to make decisions based on sound judgment and insight. · Strong interpersonal and communication skills. · Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies. · Willingness to self-reflect and openness to feedback. · Strong crisis management skills and trained in Psychological First Aid. · Strong leadership, management, and organizational skills. · Sound knowledge of victimization issues; and social and criminal justice systems. · Excellent verbal and written communications skills · Clinical experience working with victims of community and gender-based violence. Qualifications: Required: • Bachelors with a CASCA, Masters degree preferred • Licensure or Certification (CASAC (Credentialed Alcoholism and Substance Abuse Counselor) • At least two years of experience providing services to individuals and families. • Demonstrated experience in crisis response and multidisciplinary collaboration • Strong communication, organizational, and documentation skills. • Proficiency in Microsoft Office Suite. Preferred: • Experience working with substance use and similar interdisciplinary setting. • Knowledge of community mental health systems and evidence-based trauma treatment models. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $29.40 to $32.50 hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Enhance state wide substance abuse programming Providing direct service through substance abuse counseling Promote evidenced based and quality substance abuse services Excited about substance abuse prevention to play an important part in prevention programming at the state level Pass any level of background investigation applicable to the position Manage the staff and function of providing substance abuse counseling to the inmates of the facility./li Providing substance abuse counseling to the inmates of the facility Develop, organize, implements, and conduct a substance abuse treatment program for incarcerated inmates designed to treat conditions and problems relating to drug and alcohol abuse Integrate the Substance Abuse Program's mission, goals, and treatment philosophy with clinical theory and evidenced based practices Manage the staff and function of providing substance abuse counseling to the inmates of the facility Provide direct assistance to the VP, Programs with all aspects of substance abuse programming including review and analysis of program audits, program outcome measures and studies Manage the staff and function of providing substance abuse counseling to the inmates of the facility./li Develop, organize, implements, and conduct a substance abuse treatment program for incarcerated inmates designed to treat conditions and problems relating to drug and alcohol abuse Seek candidates with a high level of knowledge and experience in the field of substance abuse prevention to serve as a Substance Abuse Prevention Program Manager Ensure excellence in promotion and integration of substance abuse services across the department and with partners in AHS, other agencies, and the medical community Provide program oversight and integration of processes and procedures in order to expand the organization's program capabilities and to enhance HRS support in terms of substance abuse and suicide Participate in case management supervision in accordance with 907 KAR 15:040 (Medicaid Regulation for Coverage Provisions and requirements regarding targeted case management for individuals with a substance abuse disorder) Provide administrative and clinical supervision to team of licensed behavioral health clinicians Adhere to all regulations, contractual obligations, KVC policies, and mandated reporting laws regarding any and all abuse and neglect allegations Develop and implement strategic plan to provide BH services for substance use disorders

February 2026 Update GL-5/7 grade levels Apply below after reading through all the details and supporting information regarding this job opportunity. Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level) A MISSION WORTHY OF A CAREER! If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below). Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ. Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years. Duty Locations IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:> • Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa, • Buffalo Sector Stations - Wellesley Island, • Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde, • El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta, • El Centro Sector Stations - El Centro, Indio, Calexico, • Grand Forks Sector Stations - Pembina, • Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass, • Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren, • Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata, • Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen, • San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente, • Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville, • Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford, • Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox, • Yuma Sector Stations - Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include: • Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations, • Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations, • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband, • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks, • Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission. Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: • Make sound judgments and decisions in the use of firearms., • Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters., • Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc. The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants. Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam. xywuqvp If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) Entry Level NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required. DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities. Salary and Benefits Annual Base Salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739 - $89,518 per year Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years. Duties and Responsibilities As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include: • Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations, • Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations, • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband, • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks You qualify for the GL-5 grade level if you possess one of the following: Experience One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience One year of specialized work experience that shows you have the skills necessary to: • Make sound judgments and decisions in the use of firearms., • Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Education Substitution for the GL-7 grade level A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement. Other Requirements Citizenship You must be a U.S. Citizen to apply for this position. Residency You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restrictio n: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam. If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: careers.cbp.gov/s/usbp. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Basic Qualifications: Bachelor's degree in accounting or equivalent field is required 4+ years of tax compliance and/or tax consulting experience with a niche focus on real estate, REITs, private equity, or emerging businesses CPA or IRS Enrolled Agent Certification required Preferred/De

Border Patrol Agent (BPA) Entry Level NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required. DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities. Salary and Benefits Annual Base Salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739 - $89,518 per year Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering. Recruitment Incentive Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ. Retention Incentive Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years. Duties and Responsibilities As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. Typical assignments include: • Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations, • Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations, • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband, • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks You qualify for the GL-5 grade level if you possess one of the following: Experience One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. You qualify for the GL-7 grade level if you possess one of the following: Experience One year of specialized work experience that shows you have the skills necessary to: • Make sound judgments and decisions in the use of firearms., • Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters. Education Substitution for the GL-7 grade level A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education This will be calculated using your resume and official or unofficial transcripts submitted with your application. Note If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement. Other Requirements Citizenship You must be a U.S. Citizen to apply for this position. Residency You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Restrictio n: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible. Formal Training After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy. How to Apply: Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions. You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam. If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: careers.cbp.gov/s/usbp. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Job Description iCreditWorks offers a highly configurable Platform-as-a-Service (PaaS) “Point-of-Sale” (POS) lending solution, including a first-in-market native mobile App and integrated payment technologies to drive B2B/B2B2C financing. Through cutting-edge mobile technology and artificial intelligence, we’re revolutionizing access to credit by delivering a seamless user experience for healthcare consumers and beyond. Join us in building innovative solutions that empower consumers and professionals alike! Position Overview As the Senior Vice President, Loan Servicing and Collections, you will be responsible for leading all loan servicing and operational activities for the Company, reporting to the Chief Loan Operations and Servicing Officer. This role involves managing all aspects of the service experience delivered through internal and outsourced teams. The ideal candidate will have extensive experience in loan servicing and operations, exceptional leadership skills and a track record of leveraging leading-edge technology solutions to maximize engagement, customer satisfaction and support rapid scale. This role is also accountable for defining and executing a forward-looking digital servicing vision, leveraging advanced automation, data-driven decisioning, and emerging technologies, including agentic AI, to evolve servicing and collections into a scalable, efficient, compliant, and highly personalized operating model. Key Responsibilities Leadership • Provide leadership, guidance, and mentorship to the servicing and collections team, fostering a culture of accountability, collaboration, and continuous improvement partnering with internal and outsourced resource, • Set clear performance expectations, establish goals, and monitor team performance to achieve service and collection targets and key performance indicators (KPIs)., • Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and development., • Serve as an executive sponsor for servicing technology modernization and AI-enablement initiatives, representing Servicing in enterprise-wide digital transformation efforts. Customer Service • Develop and implement service strategies and procedures to deliver a world-class experience with every interaction., • Foster a customer-centric culture within the servicing and collections team, emphasizing empathy, professionalism, and effective communication., • Maintain high levels of customer satisfaction by providing efficient and effective service across multiple services channels., • Handle escalated customer issues and complaints, ensuring timely and satisfactory resolution., • Gather and analyze customer feedback to improve servicing processes. Own and lead strategies to further enhance our external service reputation. Collections • Develop and implement collections strategies, policies, and procedures to optimize recovery efforts, aligned with the company's goals and risk appetite., • Analyze delinquency and portfolio performance trends to identify areas for improvement and refine collection strategies., • Collaborate with senior management to establish collection targets and performance benchmarks aligned with organizational objectives., • Manage relationships with third-party vendors and partners, such as collection agencies and legal firms, to ensure alignment with company standards and objectives. Digital Transformation & Technology Enablement • Define and own the long-term digital vision for loan servicing and collections, emphasizing automation-first and AI-enabled operating models., • Lead the evaluation, design, and implementation of advanced servicing technologies, including workflow automation, intelligent decision engines, self-service capabilities, and agentic AI solutions., • Identify and deploy agentic AI use cases to enhance servicing efficiency and effectiveness, including but not limited to: intelligent case intake, triage, and routing, automated and AI-assisted borrower communications and agent assist tooling and real-time decision support, • Establish governance frameworks, controls, and KPIs for automated and AI-driven servicing activities. Process Optimization • Continuously evaluate and streamline collection processes, workflows and borrower communications to enhance effectiveness and improve the customer experience., • Lead initiatives to redesign servicing and collections processes to support straight-through processing, digital self-service, and intelligent automation, replacing manual and reactive workflows with data-driven and AI-assisted operating models., • Collaborate with cross-functional teams, including risk management, compliance, operations, and IT, to implement process improvements and system enhancements. Compliance and Risk Management • Ensure all loan servicing activities comply with federal and state regulations and internal policies. Partner with compliance on regulatory changes and update servicing procedures and practices accordingly., • Assess credit risk and develop strategies to mitigate potential losses, including early identification of high-risk accounts and implementation of proactive risk management measures., • Monitor and analyze portfolio performance metrics, such as delinquency rates, charge-off rates, and recovery rates, to identify emerging risks and opportunities for portfolio optimization., • Implement effective loss mitigation strategies, including loan modifications and settlements, to minimize losses and maximize recovery., • Partner with the Credit team to evaluate credit policy changes to mitigate future risk based on historic and emerging trends. Reporting and Analysis: • Generate, analyze, and present reports on loan servicing metrics to senior management., • Identify trends, issues, and areas for improvement within the loan servicing department., • Utilize data and facts to make informed decisions and recommendations., • Develop reporting frameworks that measure the impact of automation and AI initiatives on cost-to-serve, resolution times, recovery performance, compliance outcomes, and customer satisfaction Qualifications • Bachelor's degree in business administration, finance, or a related field., • Minimum of 10 years of progressive experience in loan servicing and collections, with at least 5 years in a leadership role., • Proven experience in customer service and consumer collections management, preferably in the financial services industry, with a track record of achieving collection targets and reducing delinquency rates., • Experience implementing innovative technology solutions to improve collections outcomes, preferably with integration with an app-based solution., • Demonstrated experience leading digital transformation initiatives within loan servicing, collections, or financial operations., • Hands-on experience implementing automation technologies, AI/ML-driven decisioning, or intelligent virtual/agent-assist solutions in a regulated environment., • Strong leadership and managerial skills, with the ability to motivate and inspire team members, drive results, and foster a culture of excellence and accountability., • In-depth knowledge of consumer lending products, credit risk management principles, and collections best practices., • Excellent analytical, problem-solving, and decision-making skills, with the ability to analyze complex data, identify trends, and develop actionable insights., • Exceptional communication and interpersonal skills, with the ability to build rapport with internal stakeholders, external partners, and customers, and effectively communicate complex concepts to diverse audiences., • Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously and drive cross-functional collaboration., • Commitment to maintaining high ethical standards, integrity, and confidentiality in all aspects of service and collections interactions., • Willingness to adapt to a fast-paced and dynamic work environment, embrace change, and proactively seek opportunities for professional growth and development., • Commercial/small business service and collections experience preferred., • Working knowledge of AI governance, model risk management, and regulatory expectations related to automated and AI-driven customer interactionsCompany DescriptioniCreditWorks, one of the fastest-growing FinTech platforms in the United States, offers innovative “Point-of-Sale” lending and digital payment technologies, including the first-in-market native mobile App that reinvents B2B/B2B2C lending.iCreditWorks, one of the fastest-growing FinTech platforms in the United States, offers innovative “Point-of-Sale” lending and digital payment technologies, including the first-in-market native mobile App that reinvents B2B/B2B2C lending.

Job DescriptionBenefits: • Financial Coaching, • Simple IRA, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Rahway, NJ and help customers with their insurance and financial services needs, including: • Auto insurance, • Home insurance, • Life insurance As a bilingual agent (hablo Ingls y Espaol) and lifelong Central New Jersey resident, Ive built my agency on connection, compassion, and commitment. With a Bachelor of Science from Centenary University and over 23 years of State Farm experience, I earned the opportunity to open my doors as an agent in April 2021. Becoming a State Farm Agent isnt something that happens overnightits a journey built on helping others, something Im deeply passionate about. Being a Legacy Agent (my parents are also State Farm Agents), this career is more than a jobits part of my family and my purpose. But my most important role? Im a proud mom to an amazing child with autism. Being a special needs parent has shaped how I lead with empathy, advocate fiercely, and celebrate every milestoneat home and in business. My passion is helping others feel confident about their future by preparing for the unexpected and making space for their goals and dreams. Were here to serve the communities of New Jersey, New York, and Pennsylvania with Automobile, Homeowners, Renters, Condominium, Commercial, Pet, and Life Insurance. You can find us in the heart of the Rahway Arts District inside The Mall on East Cherry Street, right across from The Waiting Room Restaurant. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Alexa Santana - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

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By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Field Service Technician Needed For Leading Manufacturer This Jobot Job is hosted by: Kevin Finlay Are you a fit? Easy Apply now by clicking the "

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