Office Administrator
6 days ago
New York
Job Description Randa Apparel & Accessories is one of the world’s leading fashion clothing and accessories companies, operating across 11 countries with a portfolio of 30+ iconic brands, including Haggar, Levi’s, Tommy Hilfiger, Calvin Klein, Totes, Isotoner, and Columbia Sportswear. With over 100 years of industry leadership, RAA continues to produce exceptional products and services, delighting customers and empowering partners worldwide. From the #1 dress pant brand in North America to the #1 belt and wallet, RAA sets the standard for excellence and innovation We empower our associates, create growth opportunities at every level, and strive to make RAA the best place to build a career. Want to work at a diverse, equitable, & inclusive workspace where associates are encouraged to bring their true, authentic selves? Apply today and fashion your future with RAA. Location: 420 5th Ave, New York, NY 10018 Salary Range: $67,000 - $73,000 Schedule: This position requires you to be in the office 100% of the time, with normal operating hours for the role being 8:00 AM – 5:00 PM, Monday through Friday each week, with a 60-minute daily lunch break. This position is 40 hours a week, with full-time benefits. Position Summary: The Office Administrator will oversee the daily operations of the New York City office, ensuring a clean, organized, and efficient work environment for employees and guests. This role will administer office services, coordinate with external vendors, and act as a supervisor to the Showroom Coordinator and Back Office Coordinator under the direction of their manager. The Office Administrator will be responsible for maintaining high standards of customer service to both internal and external clients as it relates to office services. Responsibilities include, but are not limited to, the tasks listed below: • Managing the overall cleanliness and presentation of the office, showrooms, meeting rooms, and public areas for both employees and guests; responsible for the maintenance and cleaning of all areas, in coordination with the office services team and building cleaning and management, • Providing strong customer service support, assisting in coordinating last-minute meetings, catering needs, and addressing shipping needs for both internal and external partners, • Build strong relationships with internal partners, building management, cleaning services, and external vendors, • Supervising the Showroom Coordinator and Back Office Coordinator, ensuring smooth front and back-office operations in coordination with and under direction from their manager, • Overseeing the stocking and budget management of office supplies, kitchen stocking, office amenities, catering, and event setup/breakdown responsibilities, • Maintaining kitchen appliances (including the main employee break room and client catering kitchen) and ensuring the refrigerators are cleaned out weekly, and all areas are clean, well-stocked, and operational, • Responsible for ensuring all floors in client and associate areas are vacuumed, mopped, and kept in presentation-ready condition, • Coordinating with external services (cleaning, HVAC, plumbing, electricians, building maintenance) for all office needs and to resolve any issues promptly, • Proactively identifying office needs or ablutions and presenting options to their manager for review and/or approval, • Handling FedEx shipping both domestically and internationally, including product declarations for shipments outside of the US, • Providing basic troubleshooting for printers, copiers, and assisting employees with minor computer issues in coordination with IT and the NY Office Services team, • Supporting IT requests from the off-site IT team, either directly or by delegating tasks to the Office Coordinators, • Responsible for monitoring office budgets under their manager's supervision, approving routine expenditures, and coordinating with their manager and the finance team on financial matters, • Providing consistent, high-quality service to internal employees and all visitors to the office, • This position may also assist with projects related to any NYC off-site office or showroom spaces that RAA may occupy as needed, at the direction of the manager or as directed by internal clients., • Monitoring the New York Office switchboard, answering and transferring calls as necessary, • Strong organizational skills and attention to detail required, • Strong customer service focus and excellent written and verbal communication skills required, • Strong follow-up and task management required, • Proactive, organized, and able to work with autonomy and minimal guidance, • Ability to manage multiple priorities and adapt to the variable nature of office operations, • Experience with FedEx shipping, including international shipments and product declarations, preferred, • Previous supervisor or team lead experience, highly preferred, • Experience in coordinating with external vendors and managing office services, • Basic knowledge of troubleshooting printers, copiers, and assisting with minor computer issues, • Competitive base salary., • Hybrid work schedule., • Three weeks of paid time off within the first year of employment., • Company provided life insurance, short-term disability, long-term disability, and paid parental leave., • Health, vision, and dental insurance options with low employee contributions., • Commuter benefit plan., • Optional supplemental life insurance, pet insurance, and accident & critical illness insurance offered at a group discount rate., • 401(k)., • Unlimited access to our award-winning online fitness, and wellness program.