Facilities Manager
2 months ago
New York
Job DescriptionBenefits: • Bonus based on performance, • 401(k), • Employee discounts, • Health insurance, • Paid time off, • Competitive salary, • Dental insurance, • Free food & snacks Position Summary Office Service Manager is responsible for the day‑to‑day oversight of a professional office environment, ensuring that workplace operations, facilities, and support services run smoothly and efficiently. Working closely with organizational leadership and managing a small team, this individual serves as the primary contact for facilities, office logistics, records administration, vendor coordination, and general operational support. The role requires an on‑site presence and a strong commitment to maintaining a high‑quality, service‑oriented work environment for all employees. Key Responsibilities Operational & Facilities Oversight • Maintain the functionality, safety, and professional appearance of the office environment., • Manage operational staff, assign daily tasks, and establish performance expectations., • Lead space management initiatives, including office moves, reconfigurations, and workspace optimization., • Conduct routine walkthroughs to identify maintenance needs and improvement opportunities., • Coordinate with building teams and approved partners for facility maintenance, including systems such as HVAC, lighting, and plumbing., • Oversee procurement and inventory for office supplies and workplace necessities., • Support emergency and safety preparedness initiatives and participate in related organizational programs. Vendor & Service Management • Serve as the main liaison between the organization and external building or facility partners., • Source, coordinate, and oversee external vendors providing maintenance, cleaning, repairs, and specialized services., • Negotiate service agreements and ensure service-level commitments are met., • Review and approve invoices and vendor billing. Mailroom, Printing, & Records Administration • Oversee mail, package handling, courier services, and related workflows., • Ensure office equipment—such as printers and multifunction devices—is properly maintained and supplied., • Manage physical and digital records programs in alignment with regulatory, policy, and organizational requirements., • Support ongoing digitization efforts and develop or update procedures as needed. Event & Meeting Support • Provide operational support for meetings, events, and internal gatherings, including room setup, furniture configuration, AV coordination, and logistics., • Partner with administrative and operational teams to ensure seamless execution of office activities. General Operational Support • Respond to ad hoc requests from employees and leadership., • Assist with departmental projects, reporting, and budget-related tasks as assigned. Skills, Knowledge & Abilities • Strong service orientation with professionalism, discretion, and attention to detail., • Reliable, adaptable, and solution‑oriented, with a positive approach to both routine and complex tasks., • Able to multitask effectively and manage competing priorities., • Excellent communication skills and ability to work collaboratively with colleagues and external partners., • Working knowledge of facilities operations, office systems, and vendor management., • Comfort with technology platforms related to document management, work orders, and standard office software. Education & Experience • Bachelor’s degree required., • Prior experience in a professional services or corporate environment preferred, with multiple years of facilities or operations management responsibilities., • Experience supervising a team or leading operational functions. Work Conditions • Occasional after-hours support may be required for projects or operational needs., • The role involves standard office activities and occasional light physical tasks (e.g., moving supplies or materials)., • Primarily an on‑site role with defined in‑office expectations. Flexible work from home options available.