Operations Manager
3 days ago
Ronkonkoma
Operations Manager National Event Connection Ronkonkoma, NY | Full-Time About National Event Connection National Event Connection is a full-service event management, production, and fabrication company producing corporate events, brand activations, collegiate programming, social celebrations, and large-scale experiences throughout the Northeast and beyond. Our team handles everything from fabrication and logistics to entertainment, production, and on-site execution. We are looking for an experienced Operations Manager to lead the overall production side of the company. This role is ideal for someone who thrives in fast-paced environments, enjoys leading teams, and understands how to keep large-scale event operations running efficiently. Position Overview The Operations Manager will oversee day-to-day production operations across National Event Connection. This individual will manage production staffing, scheduling, logistics, warehouse coordination, and event execution while serving as a key member of the leadership team. This role requires strong operational leadership, communication skills, and hands-on event production experience. The ideal candidate understands both the strategic and executional sides of live events and can confidently lead teams in high-pressure environments. This is a full-time, in-person position based in Ronkonkoma, NY with flexibility for evenings and weekends when event schedules require. Key Responsibilities • Operations & Production Leadership, • Lead the overall operational execution of NEC events and productions, • Maintain NEC’s standards and communicate its core values to all production staff, • Oversee event logistics, staffing coordination, scheduling, and deployment of resources, • Ensure events are properly staffed with the appropriate personnel and skill sets, • Manage operational timelines and maintain accountability across departments, • Monitor event execution standards and troubleshoot operational issues as they arise, • Support continuous improvement of workflows, systems, and operational processes, • Team Management, • Oversee the Warehouse Manager, production team members, event staff, and freelancers, • Conduct recurring one-on-one meetings with warehouse and production staff, • Assist with hiring, onboarding, scheduling, and performance management, • Build and maintain a reliable freelance staffing network, • Foster a strong team culture centered around professionalism, accountability, and execution, • Warehouse & Logistics Oversight, • Ensure warehouse operations remain organized, efficient, and event-ready, • Coordinate inventory movement, equipment preparation, transportation, and load schedules with the warehouse manager and team, • Work closely with warehouse leadership to maintain operational readiness for all events, • Leadership & Communication, • Participate in leadership meetings and contribute to operational planning, • Collaborate with sales, creative, fabrication, and production departments to ensure seamless execution, • Maintain clear communication between internal teams and field staff Qualifications • Minimum 5 years of experience in the events industry, • Strong background in live event production, logistics, or operations management, • Experience managing teams, schedules, and large-scale operational workflows, • Ability to problem solve quickly in fast-paced environments, • Ability to work flexible hours, including nights and weekends when necessary, • Strong organizational and leadership skills, • Valid driver's license Preferred experience in: • Audio/visual production services, • Brand activations and experiential marketing, • Creative services production What We’re Looking For • A proactive leader who takes ownership of operations, • Someone who can balance high-level oversight with hands-on execution, • Strong communicator who can lead teams calmly under pressure, • A team-first mentality with a passion for live events and production