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Job Description Overview The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license. Benefits Include: • Medical, Dental, Vision Prescription, Life, Accident, Pet Legal, • 401K with match, • Paid Time Off, • Holiday Pay, • Free Meals, Free Uniforms, Free Parking, • Discounts at Hard Rock properties around the globe, • All team members are eligible to participate in the discretionary annual bonus program, • Training and Leadership development programs, • Wellness programs including onsite information and fitness seminars, • Team Member Resource Groups, • Recognition programs, • Pay Rate $10.00 an hour Responsibilities • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service., • Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices., • Be flexible with your schedule, supporting the needs of the spa., • Properly care for equipment and use proper amounts of product to assist with cost controls., • Have complete knowledge and understanding of all services and products while educating and training guests in these areas., • Actively promote home care programs, meeting minimum retail sales goals., • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures., • Perform prep work and properly clean and restock work area as required., • Communicate to management any and all occurrences involving staff or guests in the spa that require attention., • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available., • Handle guests’ questions and concerns professionally and courteously., • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction., • Possess ability to work without direct supervision., • Maintain a positive attitude and contribute toward a quality work environment., • Regularly attend, participate in and support training and staff meetings for the spa., • Assist in all areas of spa operation as requested by management Qualifications • Must hold and maintain a current state license, • Minimum of 2 years’ experience, preferably in a luxury resort spa environment, • Guest service training a plus #indeedAC

Job Description Company Introduction Mitra is a high-energy, fast-moving company on a mission to become one of the largest and most profitable franchise organizations in the QSR industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion. Passion for food, passion for growth, and passion for helping one another. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization. Job Summary As a Shift Supervisor your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day. Our Company Offers * 401k (company match) * Great Culture and Fun * Scholarship Program * Leadership Development * Great hours of operation * Work-Life Balance * Paid Training * Flexible Schedule Build Your Future Through Advancement Opportunities We offer a fun atmosphere and advancement opportunities… here's our Career Path! * Assistant Unit Manager – Continue to move up the ladder and become a manager with 6-24 months of Shift Supervisor experience * Restaurant General Manager – Reach the top with 2-4 years of Assistant Unit Manager Experience * Above Restaurant Leader – Continue to advance and build your career by moving into a regional position Role Expectations * Foster a positive, friendly, and collaborative work environment * Lead restaurant team with high customer service standards to reach goals * Drive achievement of restaurant success metrics in line with management objectives * Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality Skills and Qualifications * Leads by example with high standards and a goal-oriented mindset and takes pride in all tasks * Demonstrates an ownership mindset toward business results * Thrives in fast-paced environments, and deeply values customer service, food quality and guest experience Requirements * Must be 18 years of age or older and have reliable transportation to and from work * Dependable work record * Must be able to pass a criminal background check and the ability to work alongside minors * Minimum of 1-year customer service and supervisor experience * Authorized to work in the United States