Restaurant Host/Hostess - Avila - Full Time
17 days ago
Atlantic City
Job Description The Restaurant Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc. Position Responsibilities • Maintain established company and departmental uniform, appearance, and hygiene standards at all times, • Maintain a clean and organized workstation at all times., • Side work duties must be completed as assigned as well as completed in an efficient, accurate, and timely manner, • Answering phones according to established standards, • Booking of reservations utilizing the company reservation system, • Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc., • Must greet customers with a smile and a positive attitude, • Maintain reservations/waitlist by creating seating plans as needed throughout the shift, • Follow proper seating rotation when escorting guests to tables, • Maintain cleanliness of menus, • Knowledge of the menus and any daily specials offered, • Must be proactive regarding customer special requests and communicating needs to manager and server., • Awareness of all activities in the dining room, • Knowledge of safety/guest liability procedures for guests and employees, • Use of radios with headsets and earpieces for communication may be utilized in designated outlets., • Proper telephone etiquette is mandatory., • Has thorough understanding and knowledge of departmental and property offerings and initiatives, including but not limited to venue menus, outlet concepts and locations, promotions, specials, entertainment, etc., • Adhere to federal, state and local laws and regulations, • All other duties as assigned Essential Functions • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment, • Shift assignments may be irregular, and will cover days, nights, weekends and holidays, • Must be able to stand and walk for an entire shift, • Must be able to move tables and chairs for different seating configurations, • Ability to effectively communicate in English, • High school diploma or equivalent GED is preferred, • Six months’ experience as a host/hostess in a high volume and/or fine dining environment preferred, • Free meal on shift, • Training & Development, • Free onsite garage parking, • Pay Rate: $18.50/hour