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  • Regional Culinary Director
    Regional Culinary Director
    hace 5 días
    $95000–$105000 anual
    Jornada completa
    SoHo, Manhattan

    Maman - Regional Culinary Director maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. you are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. you have strong culinary expertise in french, mediterranean, and american cuisines, and are fluent in both english and spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Tri-State locations, leading the Culinary Management team and partnering closely with the VP of Operations to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Tri-State region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards • Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards, • Maintain rigorous food quality, presentation, and portion control standards, • Train and coach BOH teams to ensure proper execution of all culinary initiatives, • Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets, • Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments, • Audit ServSafe Food Handler certifications for management at all locations Operational Excellence • Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed • Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders, • Conduct performance reviews, provide ongoing coaching and foster career development conversations, • Partner with VP of Operations to foster a collaborative, four-walls environment in each location, • Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance • Enforce best practices for inventory management, ordering procedures, and portion control, • Oversee COGS guidelines and food cost targets to protect and improve margins, • Optimize labor scheduling and productivity across all locations, • Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality, • Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support • Maintain open communication with Kitchen Leaders, Tri-State Regional Managers and the VP of Operations regarding progress, challenges, and opportunities, • Support cross-functional projects and activations, ensuring alignment with brand standards, • Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications \& Skills • 10+ years of progressive culinary leadership experience, including 3+ years in a multi-unit or regional leadership role, • Strong financial acumen with proven ability to manage budgets, labor, and costs effectively, • Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred, • Extensive knowledge of State and local food safety regulations across NY, NJ, and CT, • Excellent leadership, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout the Tri-State area, • Energetic, approachable, adaptable with experience building and leading high-performing teams • Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Paid time off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 8 días
    $18–$20 por hora
    Jornada completa
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    hace 22 días
    $2000–$2500 mensual
    Jornada parcial
    Manhattan, New York

    Company: Remote and part-time personal assistant position in Mr. Houle's Fintech Industry. Location: Remote (USA). Type of employment: Part-Time, Independent Contractor. Hours: 10-15 hours a week (Flexible Schedule) Salary: 20,000-30,000 annually (Pro-rated in terms of experience and number of hours) Do you consider yourself to be an organized and tech-savvy employee who is interested in working remotely but wants flexibility? We are currently recruiting a capable and enthusiastic Personal Assistant to offer advanced administrative services to a hectic executive in the fast-paced fintech sector. It is a tremendous bonus to an individual who works better in an isolated setting and wants to supplement their existing job, education, or lifestyle with a part-time job. We want to hear from you if you are a self-starter, possess excellent communication skills, and have a way to organize things. About the Role: In this position, you will be the right hand of Mr. Houle, and you will be running some of his daily activities comfortably from the comfort of your home. Your major duties will involve: Email Management: Surveillance, categorization, and handling of inboxes, drafting email and sending them to customers and business associates. Administrative Assistance: Light administrative support in the form of schedule making, information input, and document preparation. Financial Liaison: Following and auditing small bookkeeping activities to facilitate financial activities in the fintech sector. Task Coordination: Assisting with the coordination of projects within a rapid context and meeting deadlines. What We're Looking For: The candidate to hire is expected to be dependable, self-reliant, and willing to learn. These are the things you need to have: Good Organizational Skills: The capability to handle time and multitask without a hitch. Technical Skills: Feels at ease with online tools, such as Google Workspace (Gmail, Docs, Sheets) and Microsoft Excel. Knowledge of project management software or fintech platforms is an added advantage. Good English: Good written and spoken English skills to be able to communicate with clients and other staff professionally. Proactive Attitude: This is the capacity to look ahead, be self-scheduled and perform tasks without much oversight. Experience: The right candidate does not have to have prior experience in administrative, bookkeeping, or executive support but it will be an advantage. Why Join Mr. Houle's Team? Work Anywhere: This is a completely remote role and has a flexible working schedule that is customized to fit your life. Attractive Salary: Make between 20,000 to 30,000 a year, compensated in part-time. Career Insight: Acquire valuable experience and knowledge of the industry of accounting and finance technology (fintech). Urgent Position: This job is urgently required, and hence, the time of commencement is instant in the case of a successful candidate. Ready to Apply? We would be interested in hearing from you if you are a responsible and self-driven person and want to get a part-time job with flexible hours that would suit your lifestyle. Please include a resume and a brief cover letter as to why you are the best candidate to fill this position. Your response will be appreciated.

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