Command Center Technician
5 days ago
Kenilworth
Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: The Global Data Center Operations team serves as the backbone of our infrastructure, ensuring the seamless performance of our global hyperscale environment. Operating in a high-stakes, 24/7 setting, this team is responsible for safeguarding the availability, stability, and reliability of mission-critical systems that power our most essential services. About the role: As a Command Center Technician, you will serve as the front-line mission control for our global data center fleet. In a 24/7 operations environment, you will be responsible for real-time monitoring, coordination, and incident response across critical electrical, mechanical, and environmental systems. Acting as the central point of visibility, you will identify anomalies, coordinate cross-functional response efforts, and drive rapid resolution to ensure maximum uptime, operational continuity, and safety across our infrastructure. • Provide continuous 24/7 monitoring of global data center infrastructure systems using BMS, EPMS, DCIM, and other monitoring platforms., • Monitor critical assets including UPS, generators, switchgear, chillers, and fire suppression systems., • Serve as the first responder for infrastructure alarms, triaging incidents and initiating response actions per SOPs, MOPs, and EOPs., • Escalate incidents promptly to on-site operations, engineering teams, and leadership based on defined escalation matrices., • Coordinate incident response activities across multiple teams to minimize risk to production environments., • Support root cause analysis (RCA) efforts by providing detailed timelines, logs, and incident documentation., • Act as a central communication hub, providing clear and accurate status updates during incidents and maintenance events., • Enforce adherence to change management processes and safety requirements within mission-critical environments., • Maintain detailed event logs and participate in structured shift handovers to ensure operational continuity., • 2+ years of experience working in mission-critical environments (data centers, utilities, or industrial operations)., • Foundational technical knowledge of data center electrical and mechanical infrastructure systems., • Proven experience following and executing SOPs, MOPs, and EOPs in high-availability environments., • Proficiency with monitoring tools, ticketing systems, and operational dashboards., • Experience in incident management, technical troubleshooting, and structured escalation., • Ability to work rotating shifts, including nights, weekends, and holidays, in a 24/7 operations environment., • Availability to work a flexible schedule within a 24/7 environment., • Excellent time management, organizational, and communication skills., • Must be able to prioritize tasks and react quickly to issues., • 4+ years of experience working in mission-critical environments, • Prior experience in a hyperscale or large-scale data center environment., • Hands-on technical background in electrical (UPS, switchgear) or mechanical (chillers, CRAC units) systems., • Familiarity with specific BMS, EPMS, and DCIM platforms., • You love to maintain high situational awareness and dive into the details of complex systems., • You're curious about identifying recurring trends or procedural gaps to drive continuous improvement. At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $75,000 to $100,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
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