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Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Training & development Guest Services Agent - Part Time Flexible *This position will be covering days off for all shifts. Therefore, flexibility to work 1st, 2nd, and 3rd shifts is a PLUS* The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Your day-to-day  Be the warm welcome that kicks off a memorable guest experience  Acknowledge Rewards Club members and returning guests, in person or on the phone  Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay  Handle cash and credit transactions  Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes  Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns  Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary  Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed  Take pride in your appearance and place as a brand ambassador  Always know what events and activities are on the day’s schedule  Jump into other ad-hoc duties when your colleagues need your help What we need from you  Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to  Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories  Fluency in the local language - extra language skills would be great, but not essential  Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers  Flexibility - night, weekend and holiday shifts are all part of the job  You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential  Experience - ideally, you’ll have spent at least one year in a front desk or guest service position  Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager Your Focus • Greet and acknowledge guests in a courteous and friendly manner., • Inspect assigned areas and perform cleaning tasks accordingly., • Collect trash from the service landings and dispose of in outside trash dumpsters., • Vacuum and dust guest corridors., • Pick up bed and other linen from hotel floors and transport to the laundry collection site., • Deliver clean linen to assigned sections., • Report maintenance issues., • Maintain cleanliness and organization of guest areas., • Respond to guest inquiries and assistance., • Work as a room attendant when staffing shortages occur or during peak periods., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma preferred., • Previous housekeeping experience required or equivalent training preferred. Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas., • Usage of cleaning chemicals. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview Opportunity: Overnight House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. This is an overnight shift. Your Growth Path Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager Your Focus • Greet and acknowledge guests in a courteous and friendly manner., • Inspect assigned areas and perform cleaning tasks accordingly., • Collect trash from the service landings and dispose of in outside trash dumpsters., • Vacuum and dust guest corridors., • Pick up bed and other linen from hotel floors and transport to the laundry collection site., • Deliver clean linen to assigned sections., • Report maintenance issues., • Maintain cleanliness and organization of guest areas., • Respond to guest inquiries and assistance., • Work as a room attendant when staffing shortages occur or during peak periods., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma preferred., • Previous housekeeping experience required or equivalent training preferred. Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas., • Usage of cleaning chemicals. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Wheelchair Agent - EWR Newark Liberty Airport - Part Time $19.50 - $20.50 / hour In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance. Ideal candidate will be able to work a flexible schedule Multiple positions available! Shift times will vary, average hours to be 15 - 30 per week Evenings, weekends, and holidays as needed. Benefits for Part-Time Hires Smarte Carte Inc. offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime. Company Background Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year. Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience. Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint. Basic Function Ensure the safe transporting of passengers with mobility issues using a wheelchair. Wheelchair Agents are required to be attentive to passenger needs and possess the ability to communicate clearly and concisely. Key Responsibilities • Responsible for transporting arriving and departing wheelchair passengers to terminals gates and other areas across the airport., • Assist passengers with transport of luggage., • Conduct daily inspections of wheelchairs for necessary repairs and maintenance., • Ensure completion of required wheelchair or incident reports., • Follow proper safety requirements when transporting and assisting passengers in and out of wheelchair., • Provide exceptional customer service and greet passengers in a welcoming and friendly manner., • Follow airport security regulations; display required security badge., • Assist with luggage carts as needed., • Additional duties as assigned by management Skills • Friendly, compassionate, and attentive to the needs of passengers., • Ability to communicate clearly, respectfully and professionally with passengers and other staff members., • Strong teamwork and coordination abilities., • Maintain a positive attitude and professionalism in high pressure situations., • Able to assess and monitor passengers' comfort and safety during transport., • Capable of identifying any potential safety issues with the wheelchair., • Ability to handle difficult or emergency situations with calm and professionalism., • Managing one's own time., • Technologically adept and receptive to learn computer-based reporting tools., • Maintains an enthusiastic and positive "Can Do" attitude, that fosters teamwork and unity., • Capable of focusing on the "Big Picture" rather than immediate short-term effects., • Ability to apply the appropriate level of workplace flexibility., • High degree of integrity and self-discipline. Qualifications • Able to lift up to 75 lbs and push wheelchair passenger weighing up to 300lbs., • Skilled in navigating wheelchairs over various surfaces, including inclines, and in in crowded or confined spaces., • Ability to transfer wheelchair passengers to and from airplane seat., • Computer and Smart Phone proficient., • Capable of standing for extended periods., • Must be at least 18 years of age., • Excellent customer service and verbal communication skills., • Ability to complete all required training including airport compliance. Certifications/Licenses • Ability to get an airport badge required Physical Requirements • Lift and carry 75 lbs, • Push/Pull 75 – 300 pounds, • Walk and stand for duration of shift, • Work in seasonal weather conditions out of doors Travel Required No Qualifications Skills Required: Communication - Advanced, Customer Service - Advanced, Computer - Intermediate, Decision Making - Intermediate, Time Management - Intermediate, Flexibility - Intermediate, Troubleshooting - Some Knowledge Behaviors Required: Team Player, Self-Starter Preferred: Enthusiastic Experience Required: Computer and Smart Phone proficient Licenses & Certifications Required: Airport Badge Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionCanopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Welcome Enthusiast. POSITION TITLE: Seasonal Welcome Enthusiast/Front Desk Agent REPORTS TO: Lead Welcome Enthusiast/Director of Front Office POSITION SUMMARY: This is a full-time seasonal position, depending on business volume. Candidate must be flexible to work AM/PM & Mid-Shift. Schedules are done based on the needs of the hotel. Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Canopy brand standards of quality. Offer outstanding customer service and the “Simple Pleasures” needed to give all guests the “Positive Stay” promise. The position serves as the face of the hotel – the guest’s first, and usually most frequent contact, and as such is instrumental in revenue maximization, customer satisfaction, promoting repeat guests, and influencing the properties and the company’s reputation in the neighborhood. Often viewed as “Command Central” the Welcome Desk must be thoroughly trained and able to efficiently perform all emergency-related functions and duties. DUTIES AND RESPONSIBILITIES: • Greet customers immediately with a friendly and sincere welcome., • Use a positive and clear speaking voice, listen to and understand requests, respond quickly in a friendly manner with appropriate action and provide accurate information such as outlet hours and local attractions., • Follow up to ensure guest satisfaction., • Responsible for guest registration and check out., • Complete the registration process by inputting and retrieving information from a computer system and confirming pertinent information including number of guests and room rate., • Promote Canopy brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Verify credit cards for authorization using electronic acceptance methods., • Handle cash, make change and balance an assigned house bank., • Accept and record vouchers, traveler’s checks, and other forms of payment., • Post charges to guest rooms and house accounts using the computer., • Champion the use of POSITIVELY YOURS and CREATING A POSITIVE STAY., • Maintain correct procedures for hotel accounting, credit control and handling of financial transactions., • Analyze and generate reports and communicate information to enthusiasts and appropriate departments., • Monitor and maintain procedures for safety and security of guests, enthusiasts and hotel property., • Promptly answer the telephone using positive and clear communication., • Input messages into the computer., • Retrieve messages and communicate the content to the guest., • Retrieve mail, small packages and facsimiles for customers as requested., • Comply with attendance rules and be available to work on a regular basis., • Provide a professional image at all times through appearance and dress., • Have Knowledge of hotel property, amenities, area attractions and transportation., • Ensure compliance with all Brand Standards of Operations including all Guest Satisfaction programs., • Perform any other job-related duties as assigned PREREQUISITIES: • As Welcome Enthusiast, must be friendly, energizing, positive and caring in all core aspects of the Canopy culture as defined., • Previous hotel front office experience preferred., • Highly organized, result oriented with the ability to be flexible with hours, days off, assignments and additional duties., • Must work well under pressure in a fast-paced environment and handle conflicting priorities., • Excellent written and verbal communication skills, • Strong computer skills, especially knowledge of Hilton's PEP, Microsoft Word and Excel, • Physical Aspects of Position (includes but are not limited to): - Walking and standing throughout shift - Occasional lifting and carrying up to 30 lbs. Powered by JazzHR VAIPq3dSDz

Job Description A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her, • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards, • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, • Receive, input, retrieve and relay messages to guests NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Receive and resolve guest complaints, elevating to supervisor if necessary.

Opportunity: Guest Service Agent. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Previous customer service experience or equivalent training required.

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.As a Guest Services Agent, you would be responsible for greeting and registering guests and

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.Bring your Technology operations support expertise and join a team that manages one of the largest global remote access platforms, providing connectivity for more than 340,000 users. The role combines hands-on platform support, incident response, change delivery, automation, monitoring, and continuous improvement across Cisco-based security and remote access products.As a Technology Support Lead at JPMorganChase in the Remote Access Team, you will help ensure the stability, availability, and secure operation of the firm’s remote-access and network security environment. In this role, you will apply your technical expertise to support remote-access VPN, site-to-site VPN, perimeter firewall, network assurance, and security operations services across a large enterprise environment. Your success in this role will rely on using your hands-on experience with Cisco security platforms, disciplined incident and change management practices, and close collaboration with Network Engineering, Identity, SecOps, and Service Desk teams to keep remote connectivity fast, reliable, and secure.Job responsibilitiesProvides Level 2 and Level 3 support for remote-access VPN services, including SSL/IPsec, AnyConnect / Cisco Secure Client, site-to-site VPN, and perimeter firewall services.Triages, diagnoses, and resolves incidents across Cisco ASA, Firepower Threat Defense, Identity Services Engine, and supporting infrastructure within agreed service levels.Participates in a 24x7 on-call rotation for P1/P2 incidents affecting remote connectivity or perimeter security.Leads major incident bridges, drive root-cause analysis, and deliver post-incident reviews with concrete preventative actions.Plans, peer review, and implement standard and complex changes through Cisco Security Manager, Cisco Defense Orchestrator, FMC/FCM, and related platforms, including policy, NAT, ACL, VPN, SSL decryption, IPS tuning, and URL filtering changes.Manages ISE policy sets, authentication and authorization rules, posture, profiling, certificate services, and integrations with Active Directory, MFA, and pxGrid.Maintains Firepower software lifecycle on FCM-managed chassis, including FXOS upgrades, FTD high-availability pairs, clustering, and logical device provisioning.Operates and extend ThousandEyes coverage across Cloud, Enterprise, and Endpoint agents to monitor remote-access user experience, ISP/SaaS dependencies, and BGP/path health.Builds and tune dashboards, alerts, and synthetic tests; correlate ThousandEyes findings with firewall and VPN telemetry to shorten mean time to detect and mean time to restore.Supports audit, vulnerability management, and certificate lifecycle activities, including PKI and SAML/OIDC identity provider integrations.Reduces operational toil through scripting and API-driven automation using FMC/FTD REST API, ISE ERS/OpenAPI, CDO API, and ThousandEyes API and Infrastructure-as-Code and configuration-as-data practices where applicable, including Git, Ansible, and Python.Required qualifications, capabilities, and skills5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology servicesExperience operating Cisco network security platforms in a large enterprise or service-provider environment. Strong hands-on expertise with Cisco ASA, including multi-context, failover, clustering, NAT, ACL, AnyConnect/SSL VPN, IPsec, DAP, and split tunneling.Production experience with Cisco Firepower / FTD managed through FMC and/or Cisco Defense Orchestrator, including access control policy, SSL policy, IPS/Snort 3, file/malware, and identity policy.Working knowledge of Firepower Chassis Manager / FXOS, including logical device provisioning, interface mapping, and software upgrades on 41xx/93xx-class hardware.Operational experience with Cisco ISE, including RADIUS/TACACS+, 802.1X, MAB, posture, profiling, guest access, certificate-based authentication, and AD/Entra ID integration.Experience using Cisco Security Manager and Cisco Defense Orchestrator for multi-device policy management, migration, and change orchestration.Hands-on experience with ThousandEyes, including agent deployment, test design for HTTP, page-load, network, BGP, and end-user tests, alerting, and root-cause analysis.Solid networking fundamentals, including routing with BGP and OSPF, switching, NAT, QoS, PKI, DNS, and TCP/IP troubleshooting using packet capture and Wireshark.Strong incident management discipline and clear written and verbal communication with technical and non-technical stakeholders.Ability to work on-site five days per week and participate in an on-call rotation.Preferred qualifications, capabilities, and skills CCNP Security, CCIE Security, ThousandEyes certifications, Cisco Certified Specialist – Secure Firewall, or Cisco Certified Specialist – ISE.Experience migrating ASA to FTD at scale, or FMC to cloud-delivered FMC through CDO-managed environments.Scripting experience in Python and familiarity with Ansible, Git, and CI/CD pipelines for network change.Experience integrating telemetry into Splunk, ELK, Grafana, and SOAR platforms. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.Full timePosting Date: 2026-08-05

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

HHM Hotels - - Responsibilities: Balance revenue and settle accounts nightly; Audit and reconcile cashiers; Check guests in/out and perform Guest Service Agent tasks; Prepare and distribute daily reports; Respond to guest inquiries and resolve complaints.

Allied Universal - JobID: 1540300 [Guest Service / Front Desk Agent] As a Front Desk Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activit

Opportunity: Guest Service Agent. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Opportunity: Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and registering guests an

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and registering guests an

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and registering guests an

We're looking for a director of VIP customer experience to serve as a key leader in development of the overall VIP program leading from the front across people, players, and experiences. This role goes beyond traditional operations it's the "quarterback" for our top teams. You'll be working with our best hosts and clientele to elevate performance, execution, and service. You'll operate at the intersection of player experience, team leadership, and operational development as we shape the future of the VIP program. The role directly influences how we engage and grow our most important clients while building a high-performance culture across the VIP organization. If you are someone who thrives in high-stakes environments, leads from the front, and wants to build something impactful this is that opportunity. Directly supervises: sports sales player development & senior executive team • Partner in the strategic vision for high-value business. Lead and develop our top team of hosts and clientele work with the best and strive for excellence., • Own the design and execution of key, signature events from concept to delivery across multiple areas sportsbook, casino, team partners and other stakeholders., • Act as the direct leader for our player development and senior executive teams. Coaching, guiding and developing the team in daily operations., • Handle unique and dynamic client situations with sound judgement and an emphasis on "white-glove service". Step in to support or solve the team and guest issues directly, when needed., • Maintain strong operational oversight ensuring hosts execute within clear frameworks, controls, and expectations., • Partner on KPIs, player segmentation, and performance tracking to drive measurable outcomes., • Identify friction points in workflows and implement practical solutions that improve speed, consistency, and effectiveness., • Identify talent gaps, coach individuals to higher levels, and help build the next generation of VIP leaders., • Continuously refine how we engage top players, bringing creativity and discipline to maximize retention and growth., • Identify compliance risks and take actions necessary to eliminate or minimize risks., • Champion within the organization a commitment to honesty, integrity, and responsible corporate behavior., • Proven leadership experience (3+ years) managing high-performing teams in hospitality, gaming, or high-touch service environments., • Strong presence and communication skills comfortable leading in the field, not just behind a desk., • A player-first mindset with the ability to build trust and relationships at the highest levels., • Operational discipline paired with executional instinct you can both design systems and step in to deliver., • Experience handling high-value clients, sensitive situations, and escalations with sound judgment., • Ability to coach and develop senior talent while driving accountability and results., • Passion for sports, gaming - understanding of player psychology, competitive landscape, and value drivers., • Experience with events, partnerships, or experiential marketing is a strong plus., • Knowledge of casino operations and/or traditional casino marketing is a plus, but not required., • Excellent interpersonal, communication, problem solving, leadership and analytical skills required., • Must be a proactive change agent with high personal standards., • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Competencies: • Sales excellence: leveraging sales techniques to maximize team performance., • Passion for service: internally motivated to graciously serve, delight and build guest loyalty; as well as lead a team to do the same., • Drive: harnessing energy and passion to excel., • Customer/commercial/market awareness: anticipating and listening to customer needs; looking outside our world., • Influence: engaging, leading and motivating a team to succeed., • Professional excellence: applied functional/business knowledge; professionalism, composure, effectiveness. Education and experience: • Bachelor's degree in marketing or business preferred., • Proven ability to effectively collaborate as well as manage and motivate a sales workforce., • Strong analytical skills. Ability to develop and communicate guest insight findings and recommendations, creating actionable strategies for sales functions., • Ability to work independently and manage multiple initiatives and projects. Additional requirements: • Must have manual dexterity and coordination to operate office equipment including, but not limited to computers, telephone/headset, etc., • Must be able to work in moderate to loud noise conditions., • Must be able to make telephone calls for extended periods (minimum 40+ calls/day)., • Must be able to lift up to 15 pounds., • Must be able to tolerate areas containing secondhand smoke., • Must be able to work for long periods of time, under fluorescent lighting., • Must be able to work at a desk, for most of the day, in a seated position., • Must be able to spend most of the day working off computer monitors and operating a keyboard., • Although most of the position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances., • Must be able to travel as needed. The salary range for this position is $120,000.00 - $150,000.00 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid flexible time off and paid company holidays. At Caesars Digital, we don't just play the game we set the standard. As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence. We believe every team member should be treated like royalty because we are all Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it. Ready to make your mark on the empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the trail. Because at Caesars Digital, we are all Caesars. • Job identification 87570, • Job category call center and reservations, • Job schedule full time, • Locations jersey city office (hybrid)

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