Guest service agent jobs in Harrison, New YorkCreate job alerts

Night Auditor/Guest Service Agent. Maintains the functional areas of guest registration, telephone operations, and guest reservations overnight to ensure guest satisfaction and maximize hotel profitability. Ability to stay awake during working hours overnight.

May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.

Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. The major responsibility is to operate the functional areas of guest services, i. Job Title: Guest Service Agent.

Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering

Job Description Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. The more flexible your availability is, the more hours we will have available. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Maintain updated records of bookings and payments Skills • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software, like Hotel Key and SynXis, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills, • Degree in hotel management is a plus

Job Description Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits., • Keep records of room availability and guests' accounts, manually or using computers., • Prepare and distribute daily reports., • Audit and reconcile cashiers., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Input and update financial information into the BRAINS network., • Check guests in/out and perform Guest Service Agents tasks., • Respond to guest inquiries and resolve complaints., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits and wear protective safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous night audit/accounting experience or equivalent training required., • Computer knowledge/Excel and arithmetic skills required., • FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager.Perform bookkeeping activities, such as balancing a

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager.Perform bookkeeping activities, such as balancing a

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental an

Opportunity: Guest Service Agent. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager.Perform bookkeeping activities, such as balancing

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Service the shoppe and the pour by ensuring gue

Opportunity: Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager.Perform bookkeeping activities, such as balanci

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Service the shoppe and the pour by ensuring gue

HHM Hotels - - Responsibilities: Greet, register and service guests in a friendly and courteous manner; Register and assign guests to hotel rooms; Establish methods of payment and verify credit; Make and confirm reservations; Compute bills, collect payments, and make change for guests.

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position requires flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • RSP/401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you., • Discounts with our Crescent managed properties in North America for you & your family members, • Marriott Hotel Discount, • Tuition Assistance Benefit Here is what you will be doing each day: As a Front Desk Agent, your primary responsibility will be to warmly welcome guests upon their arrival with genuine hospitality. You'll need to maintain a positive demeanor and communicate clearly, ensuring that you understand their needs and respond promptly and accurately. This includes providing information about hotel amenities, local attractions, and outlet hours. Efficiently managing the registration process is essential, involving inputting and retrieving guest information from our computer system. You'll verify details such as the number of guests and room rates, while also promoting Crescent and brand-specific marketing initiatives. Making thoughtful room assignments based on guest preferences is key, along with coding electronic keys and confirming room details nonverbally. Additionally, you'll prepare welcome folders containing essential items like room keys, certificates, coupons, and refreshment center keys. At check-out, you'll close out guest accounts promptly. In situations where guests express dissatisfaction, your role may involve negotiating compromises, which could include authorizing revenue allowances. This position requires you to be on your feet and mobile throughout the front office area, ensuring efficient service delivery. Does this sound like you? You have a keen eye for detail and respect the importance providing a luxurious experience for guests. You don’t shy away from challenges. The pride you have in your excellent guest services skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. For applicants who will be working in NYC, the anticipated compensation range for the position is $26.67 per hour; for applicants who will be working in New York, the anticipated compensation range for the position is $26.67 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Seasonal Guest Service Agent | Tarrytown House Estate | Tarrytown NY. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. Job Category: Front Desk Requisition Number: GUEST018468.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. No customer service representative experience required. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing paym

The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. Patient Service Representative. Providing outstanding customer service to every patient.

Excellent customer service skills.

Airport Customer Service Agent (Breeze). Job Title: Airport Customer Service Agent (Breeze) - HPN. Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

Front Desk Customer Service Representative. Promotes quality customer service and processes sales and registration transactions. Processes student registrations using effective sales/customer service techniques.

If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we are looking for. Data entry clerks come from all different backgrounds including, data entry, telemar

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance

Client Service Representative/Receptionist. Broadway Animal Hospital of Riverdale is seeking a compassionate, organized, and customer-focused individual to join our team as a Full-Time Client Service Representative (CSR). Answer phone calls, address client inquiries, and provide information about ou

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Assist customers inside and outside a U-Haul cente

Minimum 1 year of experience in a front desk, receptionist, or customer service representative role in a medical, dental, urgent care, veterinary, hospitality, or high-volume service environment. We care for dogs, cats, and exotic pets, offering advanced medical services alongside boarding and groo

Strong communication and customer service skills. Minimum 1 year of customer service experience required.

To assist in fulfilling the other functions of the Membership Team in providing administrative support to those departments and staff running membership support services and programs.

We are seeking a Receptionist/Cashier with excellent customer service skills and a winning attitude.

Must have experience working in the public (ie: restaurant, retail or service business). Discounts on services and medications for employee pets. In addition to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas,

Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests. Positive customer service skills.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Provide prompt, acc

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Interest in marketi