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Job Description Crimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology, we can transform students into the world leaders of tomorrow. We’re the world’s leading college admissions consultancy, with over 1,330 Ivy League offers and 2,140 to the US Top 15. With a passionate team of 800+ that's rapidly expanding across 30 markets, our unique tech platform connects expert-led guidance and proven data-driven strategies from 3,000 tutors and mentors with students worldwide. We help ambitious students unlock their dream career pathways, and Crimson students are 7x more likely to get into the Ivy League. What sets us apart is our unmatched scale and expertise. We have the largest team of Former Admissions Officers and College Counselors globally. Every student is matched with a carefully-chosen team of admissions experts who laser focus on different parts of their college application — from essays to extracurriculars — ensuring every detail is expertly executed. Valued at over $1B NZD and backed by over $147M NZD in funding from top-tier global investors, including Tiger Global and Ice House Ventures, we are just getting started. We were recently featured on the front page of the Wall Street Journal. Read the article here. Admissions Counselor (or in Crimson-speak, Strategy Consultants) are exemplars of Crimson Education’s philosophy dedicated to making a difference in students’ lives, helping bridge gaps between present and future goals by personalising blueprints that will become the basis of all academic, extracurricular and personal development. You will partner closely with the student and lead the Crimson team (tutors, mentors, consultants) to drive progress through long-term roadmaps and mentoring to build their candidacy through the application processes. You can read even more about the role here. This is a full-time position that can be remote or in one of our many offices around the globe, with a caseload of 40 to 52 students (dependent on the region). Some regions include the United States & Canada, Latin America, Europe and the UK, Japan and Singapore. If you have experience with a certain demographic, be sure to include it in your application! What success looks like: • Provide overarching admissions strategies to students by creating individualized plans and executing on them in collaboration with the rest of the students’ Crimson team (Educational Coordinators, Academic Tutors, Application Consultants, ECL Mentors), • Maintain expert knowledge of high school curricula, extracurricular and leadership choices, summer program applications, and standardized test planning to make recommendations regarding admissions strategies, • Utilize in-depth knowledge of institutions of higher learning to guide students and parents towards attainable school goals, working with them to create lists of best-fit schools of varied competition to maximize acceptance chances, • Conduct formal consulting sessions with students on a bi-monthly basis, chronicling and sharing with relevant stakeholders notes and action items, • Maintain reasonable levels of communication with students and families outside of formal sessions through various channels (e.g. email, etc.), • Facilitate or lead development and presentation of marketing materials for seminars or expositions in local markets, • Collaborate with local Sales teams in Initial Consultations to facilitate potential client investment and understanding in Crimson’s products and services, • Graduated from a Top 30 US University, Ivy League strongly preferred, • At least 3 years of 1:1 undergraduate admissions consulting experience with 40+ students applying to top universities with excellent results, • Deep industry knowledge of admissions consulting and the US university landscape, • Passion for coaching young adults and appreciation of global perspectives, • Superior planning and organisational skills; experience in project management, event coordination, and product management a plus, • Strong written and oral communication skills, • Be a part of the world's leading admissions consulting firm, • Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work, • Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year, • $1000 NZD individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!, • Psychologist on staff, • Insightful fireside chats and workshops to help support our high-performing and ambitious team, • Radical Candor is a feedback approach we live by, • We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely! Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY Neighbors In Action (NIA) is a unique neighborhood institution that works to improve community problem solving, collaboration, and inter-group relations in Bedford Stuyvesant and Crown Heights, Brooklyn. Operating out of a storefront since 1998, Neighbors in Action provides anti-violence programs, youth programs, and resource links to community residents. Its mission is to encourage communication and understanding, prevent future conflicts, and help foster stronger, healthier neighborhoods. Save Our Streets (S.O.S. Brooklyn) operates one site in Crown Heights and one site in Bed-Stuy. S.O.S. which is a replication of the Cure Violence program, a gun violence prevention model that aims to reduce and prevent shootings through the use of public health strategies. Neighbors in Action is seeking an Outreach Worker for the Save Our Streets (S.O.S.) Crown Heights program. Reporting to the Outreach Worker Supervisor, the Outreach Worker will serve as a mentor and peer counselor to a caseload of 10-15 high-risk individuals, redirecting them toward positive attitude, behavior, and lifestyle changes. Responsibilities include but are not limited to: • Identify and form relationships with individuals who are at high risk of involvement in shootings and killings to help them rethink the impulse to act violently and redirect their lives in more positive directions;, • Build and maintain a caseload of high-risk participants, and develop and implement a personalized risk reduction plan with each participant;, • Work with community partners and the rest of the S.O.S. team to identify and diffuse “hot spots” for shootings and violence;, • Intervene in local conflicts to try to prevent an outbreak of violence, and work to prevent retaliations when violence does occur;, • Provide clients with support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring);, • Conduct outreach to the community (individually and as a team member) to build strong relationships with youth, residents, businesses, and community groups;, • Participate in organizing responses to shootings;, • Increase visibility when shootings/killings take place in the target area and surrounding target area;, • Keep supervisor informed of all relevant community activities;, • Document all work including shootings and other acts of violence prevented, case notes, referrals, contacts with participants, and changes in participant’s status as directed by the Outreach Worker Supervisor and Program Manager;, • Refer participants to programs that are a part of the New York City “Crisis Management System” including therapeutic services, legal services, and employment services, as needed;, • Plan, attend and help facilitate community and participant events;, • Attend and participate in all mandatory staff meetings, trainings, workshops and other team meetings as required, which may include non-traditional business hours;, • Attend weekly supervision and keep Outreach Worker Supervisor informed of all work-related activities; and, • Additional relevant tasks, as needed.Qualifications: A high school diploma as well as a minimum of 2 years’ experience OR the equivalent in a related area, knowledge of mental health illness and understanding of psychosocial triggers, strengths and personal needs is required. Candidates who were formerly incarcerated or have other experience in the criminal justice system are particularly invited to apply. Experience working with at-risk youth and gang members, and knowledge of the street sets, crews, gangs, and or groups is a must. Candidate must be able to walk 30 blocks or more on a regular basis, pass a drug screening, and work a flexible schedule that includes late evenings, weekends, and holidays. Must be willing to work in inclement weather. Excellent communication skills, commitment to working towards positive community change, and interest in learning new skills and information are a must for this position. Position Type: Full-time, evenings and weekends. Schedule may be flexible, changing, and include late nights. Position Location: Brooklyn, NY. Compensation: The compensation range for this position is $55,000 - $58,400 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR MxbFBsu2yG

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House Women’s Shelter, located in the Brownsville section of Brooklyn, serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. CAMBA operates Magnolia House and other homeless shelters funded by New York City Department of Homeless Services. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Position: Case Work Supervisor Reports To: Assistant Program Director Location: 1424 Herkimer Street Brooklyn, NY 11233 What The Case Work Supervisor Does: • Ensure the smooth day to day running and supervision of social services staff and services in accordance with program goals, targets, and performance outcomes and all CAMBA and program policies, procedures and protocols., • Planning and executing shelter activities, meeting contracted goals, ensuring that all direct reporting staff complete individual and group case management documentation notes, housing applications, ILPs and referrals to providers, including psychiatric referrals, service plans, recertifications and psychiatric assessments., • Collaborating to develop programming to address clients' needs related to housing, substance abuse treatment, mental health and/or employment., • Providing crisis management and interventions with clients, ensure teamwork and ensure consistent services in accordance with program policies and procedures., • 2 years supervisory experience, • 5 years of relevant experience in social services, • Licensed Master’s Degree in Social Work (LMSW), Licensed Mental Health Counselor or Licensed Master’s Degree in Counseling/Guidance preferred. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR D01zdfvVV7

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY The Bronx Community Justice Center, a program of the Center for Justice Innovation, works to create a safer, more equitable Bronx through community-driven safety initiatives, violence prevention, youth opportunity, and economic development efforts. Save Our Streets South Bronx is a replication of the Chicago Project for Violence Prevention’s evidence-based Cure Violence program, a cutting-edge gun violence prevention model that aims to reduce and prevent shootings through the use of public health strategies. The Bronx Community Justice Center is seeking an Outreach Worker for the Save Our Streets South Bronx program. Reporting to the Outreach Worker Supervisor, the Outreach Worker will serve as a mentor and peer counselor to a caseload of 10-15 individuals most impacted by community violence, redirecting them toward positive attitude, behavior, and lifestyle changes. Responsibilities include but are not limited to: • Identify and form relationships with individuals who are at high risk of involvement in shootings and killings to help them rethink the impulse to act violently and redirect their lives in more positive directions;, • Build and maintain a caseload of participants, and develop and implement a personalized risk reduction plan with each participant;, • Work with community partners and the rest of the S.O.S. team to identify and diffuse “hot spots” for shootings and violence;, • Intervene in local conflicts to try to prevent an outbreak of violence, and work to prevent retaliations when violence does occur;, • Provide clients with support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring);, • Conduct outreach to the community (individually and as a team member) to build strong relationships with youth, residents, businesses, and community groups;, • Participate in organizing responses to shootings;, • Increase visibility when shootings/killings take place in the target area and surrounding target area;, • Keep supervisor informed of all relevant community activities;, • Document all work including shootings and other acts of violence prevented, case notes, referrals, contacts with participants, and changes in participant’s status as directed by the Outreach Worker Supervisor and Program Manager;, • Refer participants to programs that are a part of the New York City “Crisis Management System” including therapeutic services, legal services, and employment services, as needed;, • Plan, attend and help facilitate community and participant events;, • Attend and participate in all mandatory staff meetings, trainings, workshops and other team meetings as required, which may include non-traditional business hours;, • Attend weekly supervision and keep the Outreach Worker Supervisor informed of all work-related activities; Position Location: South Bronx Position Type: Full-time, evenings and weekends. Schedule may be flexible, changing, and include late nights. Compensation: The compensation range for this position is $55,000 - $58,400 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR jdQzPR14j3

Job Description Company Overview: Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. Program Description: The NYC Breastfeeding Warmline was established in June of 2020 and specializes in providing free, virtual, language congruent, culturally respectful, lactation support to all families across the New York City. The program has since expanded to include the Queens Baby Café, free drop-in lactation clinics, in Corona and Jamaica, Queens, and is looking to expand further with additional virtual lactation support programs. Summary of Position: Public Health Solutions is seeking a compassionate, motivated, Spanish-speaking Certified Lactation Counselor (CLC) to join our team in a part-time position in providing virtual lactation support to families throughout NYC. This role is essential for expanding access to breastfeeding support and requires a commitment to community engagement, advocacy, and education. The ideal candidate will have a strong foundation in lactation counseling and be prepared to take the next step in their career by working toward the International Board Certified Lactation Consultant (IBCLC) credential, with an expectation to pass the IBCLC exam within 18 months of hire. This position reports to the Program Manager. Specifically the, Certified Lactation Counselor will: • Provide Virtual Lactation Counseling: Deliver high-quality, evidence-based virtual lactation support to families, addressing common breastfeeding challenges, providing guidance on infant feeding techniques, and offering resources tailored to each family's needs., • Community outreach: Develop and nurture relationships with community organizations, healthcare providers, and other key stakeholders to promote the program and increase awareness of available lactation support services., • Deliver in-person support & be required to travel: While the position is primarily virtual, occasional in-person support will be required, including traveling to various locations across NYC boroughs to conduct outreach, attend community events, and provide in-person lactation support as needed., • Education & Workshop Facilitation: Support and co-lead prenatal and postnatal breastfeeding education workshops for families, both virtually and in hybrid formats., • Documentation & Reporting: Maintain accurate records of client interactions and interventions in compliance with privacy regulations and organizational standards., • Required Certification: Certified Lactation Counselor (CLC) or Certified Breastfeeding Specialist (CBS), • Multilingual Required: Spanish, English, • 1-2 years of experience in lactation counseling preferred, ideally within diverse urban communities., • High school diploma or equivalent required; additional relevant education is a plus., • Commitment to IBCLC Pathway: Must be actively pursuing IBCLC certification, with the expectation to pass the IBCLC exam within 18 months of hire., • Proficient in virtual communication tools (e.g., Zoom) and documentation platforms., • Willingness to travel throughout NYC as necessary for community outreach and in-person support., • Strong communication and interpersonal skills, with a culturally responsive approach to serving diverse communities., • Ability to work independently while maintaining a collaborative team mindset., • Passionate about breastfeeding support and committed to fostering a supportive, empowering environment for families., • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing training and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you. PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. 15 Hours per week

Job Description Job Description Bilingual Financial Wellbeing Coach –Homeownership DEPARTMENT: HOPE Program Operations ACCOUNTABILITY: Reports to Director of Operations ABOUT OPERATION HOPE: Operation HOPE is a non-profit organization dedicated to promoting financial dignity, economic empowerment, and homeownership opportunities. Our mission is to provide individuals and families with the tools and knowledge they need to achieve and maintain sustainable homeownership. POSITION OVERVIEW: We are seeking a passionate, and experienced Homeownership Coach to join our team at Operation HOPE. As a Financial Wellbeing Coach in this role, you will focus on providing personalized guidance and support to individuals navigating the homeownership process, with a specific emphasis on ensuring data entry and required documents follow the guidelines set by the U.S. Department of Housing and Urban Development (HUD). Our work is about instilling knowledge and confidence so clients can make informed financial decisions, overcome financial challenges, and work towards achieving their financial goals. The ideal candidate will be fluent in both English and Spanish, with the ability to effectively communicate to engage diverse audiences. KEY RESPONSIBILITIES: • Individual Counseling:, • Conduct one-on-one counseling sessions with clients seeking homeownership assistance., • Provide information and guidance on HUD programs, including FHA loans, down payment assistance opportunities, and homeownership education., • Develop personalized action plans based on individual client needs and circumstances., • Educate clients on budgeting, debt management, savings strategies, and other relevant topics., • Financial Education:, • Deliver comprehensive financial education to clients, covering topics such as budgeting, credit management, and various homeownership topics, • Assist clients in understanding the financial implications of homeownership and making informed decisions., • Build productive relationships with Bank Partners and community organizations for shared client referrals., • Offer both virtual and in-person workshops as requested., • Client Relationship Management:, • Enroll clients into client management system and encourage them to do so through our website., • Establish and maintain strong relationships with clients, fostering trust and open communication., • Schedule regular one-on-one sessions with clients via Zoom, phone and in-person appointments., • Monitor clients' progress towards financial goals through Dynamics, our client relationship management software., • Resource Referral:, • Connect clients with additional resources, services, and support networks available through Operation HOPE and community partners., • Stay updated on financial assistance programs, grants and other community resources that may benefit clients., • Build alliances with community partners to pass along to their clientele., • Promote Operation HOPE, Inc. solutions via appropriate social media., • Documentation and Reporting, • Maintain accurate and detailed records of client activities, using HUD guidelines., • Ensure all data entered has been captured daily in our CRM system, Dynamics., • Report client updates to Dynamics in a timely fashion to ensure data is fresh and accurate., • Service Spanish Speaking Clients, • Fluency in English and Spanish, with the ability to effectively communicate to engage with the Hispanic and Latino community., • Excellent written and verbal communication skills both and English and Spanish., • Bachelor’s degree in Finance, Housing, Counseling, or a related discipline, however, will consider comparable 2+ years of work experience in a related field., • Strong knowledge of personal finance, budgeting, debt management, and savings strategies., • Proficiency in MS Word, Excel, and PowerPoint will be required in this position., • Currently HUD certified, or able to pass the HUD Certified Counselor exam within first 90 days., • Previous experience in homeownership counseling or related roles., • Presentation skills - the right candidate must have the ability to conduct group and individual recruitment and training sessions., • Empathetic and patient approach in working with individuals from diverse backgrounds., • High-energy individual who demonstrates confidence, accountability, and professionalism while demonstrating personal integrity, resilience, and respect for others., • Strong communication skills both verbally and in writing to conduct presentations and meetings., • Ability to empathize with clients and provide culturally competent guidance., • Good listener and self-starter with a demonstrated ability to work with minimal hands-on direction., • Ability to meet monthly and annual production goals., • Ability to meet tight deadlines and manage time effectively., • This job requires personal transportation for travel within the designated market area., • Experience using Customer Relationship Management programs., • Experience in loan packaging., • Experience in sales or community outreach activities. Operation HOPE is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information or any other characteristic protected by law.