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Job Description We are a new and innovative health club in need of personal trainers to assist our clients in reaching their fitness objectives. You'll be working with clients to assess their fitness levels, develop customized training routines, and ensure they're using equipment safely. We leverage technology to make you shine as a trainer. This position requires excellent customer service skills as well as a passion for fitness and assisting others with their health and wellness. Please apply now if you have experience working in the fitness industry as an instructor or personal trainer and you are ready for an exciting new position! Responsibilities • Create personalized workout routines to help clients accomplish their fitness objectives while remaining within their present physical capability, • Ensure all workout programs are appropriate for each client by doing individualized fitness evaluations, • Maintain all gym standards and safety requirements to ensure that clients are safe and comfortable while working out, • Track and adjust client progress and make changes to fitness plans accordingly, • Decrease the chance of injury by teaching clients appropriate techniques for all exercises, especially for specialized equipment, • Provide clients with ongoing oversight, motivational support and encouragement, • Sell additional gym programs to members and work with membership coordinators to assess a member's history, • Support the Front desk and floor when not training clients, • Attend monthly staff meetings, or as required, • Assist with maintenance of facility Qualifications • Display excellent communication and interpersonal skills with clients and coworkers, • Proven customer service experience with a strong guest-focused mentality, • Outstanding time management and organizational skills, • Current CPR/AED certification, • Minimum of 1 year personal training experience, • Current nationally recognized personal training certification: NASM, ACE, AFAA, or ACSM, CFSC, NSCA

Job Description We’re looking for a results-driven Sr. Sales Officer to actively seek out and engage customer prospects. You should be passionate about health and fitness and thrive in an environment that pushes you to exceed personal and team goals. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. If you're a team player ready for an exciting sales role in the fitness industry, apply now! Responsibilities • Present, promote and sell products/services using solid arguments to existing and prospective customers, • Prospect leads by doing a variety of actions, such as calling, texting, or emailing potential members, and chatting with them at local events or during studio walk-ins, • Establish, develop and maintain positive business and customer relationships, • Expedite the resolution of customer problems and complaints to maximize satisfaction, • Achieve sales targets and outcomes within schedule, • Assist at our front desk by greeting everyone that comes in, answering phones, and talking to members, • Keep abreast of best practices and promotional trends, • Support the gym by acting as the manager on duty as needed. Requirements • Proven work experience as a sales representative, • Highly motivated and is target driven with a proven track record in sales, • Excellent selling, communication and negotiation skills, • Prioritizing, time management and organizational skills, • Ability to create and deliver presentations tailored to the audience needs, • Relationship management skills and openness to feedback, • Personal passion for health and fitness

Job Description We are a new and innovative health club in need of personal trainers to assist our clients in reaching their fitness objectives. You'll be working with clients to assess their fitness levels, develop customized training routines, and ensure they're using equipment safely. We leverage technology to make you shine as a trainer. This position requires excellent customer service skills as well as a passion for fitness and assisting others with their health and wellness. Please apply now if you have experience working in the fitness industry as an instructor or personal trainer and you are ready for an exciting new position! Responsibilities • Create personalized workout routines to help clients accomplish their fitness objectives while remaining within their present physical capability, • Ensure all workout programs are appropriate for each client by doing individualized fitness evaluations, • Maintain all gym standards and safety requirements to ensure that clients are safe and comfortable while working out, • Track and adjust client progress and make changes to fitness plans accordingly, • Decrease the chance of injury by teaching clients appropriate techniques for all exercises, especially for specialized equipment, • Provide clients with ongoing oversight, motivational support and encouragement, • Sell additional gym programs to members and work with membership coordinators to assess a member's history, • Support the Front desk and floor when not training clients, • Attend monthly staff meetings, or as required, • Assist with maintenance of facility Qualifications • Display excellent communication and interpersonal skills with clients and coworkers, • Proven customer service experience with a strong guest-focused mentality, • Outstanding time management and organizational skills, • Current CPR/AED certification, • Minimum of 6 months personal training experience, • Current nationally recognized personal training certification: NASM, ACE, AFAA, or ACSM, CFSC, NSCA

Job DescriptionGENERAL SUMMARY: The Assistant Operations Manager is responsible for assisting and directing members/guests, monitoring incoming inquiries and ensuring proper check in procedures are followed. Actively engaging club member base, regularly greet and interact with members, and conduct member satisfaction she/he is a direct reflection of the Operations Manager. The AOM is also responsible for the dues growth of the club by helping to maintain a friendly, customer service environment and achieving dues results each month. ESSENTIAL DUTIES & RESPONSIBILITIES: Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience Assist in providing direction to janitorial service Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Ensure all front desk, kids club and Armbar adhere to policies and procedures Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards Work with OM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, Cash Handling, Member ID Cards Maintain an efficient 'back office' Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Monday - Friday Order and maintain all supplies Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports Customer Service: Greet all incoming members and guests Ensure Guest Fitness Profiles are completed and appropriate fees are collected Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments. Record lost and found items on the Lost and Found Property Log and secure items per policy Ensure required forms are available, and completed and processed properly (e.g. Kid's Club, Group X Reservation sheets, etc. Promote and sell merchandise Assists in the planning and implementation of promotions and merchandising. Keep front desk area and lobby clutter free, and orderly Perform general cleaning duties to include hourly locker room checks Ensure all team members are in proper uniform ORGANIZATION RELATIONSHIPS: The Assistance Operations Manager will report directly to the Operations Manager and/or General Manager. AOM will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions., • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times • State certification (see state specific requirements) Must complete Kid's Club Attendant training prior to working alone in Kid's Club • Experience with multiple phone lines preferred, • Basic computer skills 4. Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job DescriptionBenefits: • Health insurance, • Training & development, • Wellness resources GENERAL SUMMARY: The Assistant Operations Manager is responsible for assisting and directing members/guests, monitoring incoming inquiries and ensuring proper check in procedures are followed. Actively engaging club member base, regularly greet and interact with members, and conduct member satisfaction she/he is a direct reflection of the Operations Manager. The AOM is also responsible for the dues growth of the club by helping to maintain a friendly, customer service environment and achieving dues results each month. ESSENTIAL DUTIES & RESPONSIBILITIES: Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience Assist in providing direction to janitorial service Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Ensure all front desk, kids club and Armbar adhere to policies and procedures Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards Work with OM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, Cash Handling, Member ID Cards Maintain an efficient 'back office' Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Monday - Friday Order and maintain all supplies Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports Customer Service: Greet all incoming members and guests Ensure Guest Fitness Profiles are completed and appropriate fees are collected Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments. Record lost and found items on the Lost and Found Property Log and secure items per policy Ensure required forms are available, and completed and processed properly (e.g. Kid's Club, Group X Reservation sheets, etc. Promote and sell merchandise Assists in the planning and implementation of promotions and merchandising. Keep front desk area and lobby clutter free, and orderly Perform general cleaning duties to include hourly locker room checks Ensure all team members are in proper uniform ORGANIZATION RELATIONSHIPS: The Assistance Operations Manager will report directly to the Operations Manager and/or General Manager. AOM will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions., • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times • State certification (see state specific requirements) Must complete Kid's Club Attendant training prior to working alone in Kid's Club • Experience with multiple phone lines preferred, • Basic computer skills 4. Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job DescriptionBenefits: • Employee discounts ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service • Warmly greets members and guests as they enter and leave the club., • Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals., • Checks in members and verifies membership; signs up members for group fit or ultimate classes., • Registers prospective members and directs them to the membership department., • Addresses members questions or direct them to the appropriate individual for better assistance., • Sells supplements, apparel and other UFC GYM retail items to members., • Rings up purchases on the POS system and provides accurate change., • Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related., • Responds professionally to requests and inquiries from guests, members, and staff., • Provides information to members regarding special club events., • Keeps front desk and lobby neat and clean at all times., • Performs opening and closing procedures for the front desk, as assigned., • Attends monthly meetings or other scheduled meetings., • Assist with inventory or product pricing, as needed., • Calls all past due members regarding late dues and down payments. ORGANIZATION RELATIONSHIPS: The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions, • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times 2. Minimum certifications/educational level: • High school diploma or GED required., • Current CPR/AED certification 3) Minimum experience:, • Must have 6 months customer service experience in health club, retail, hospitality or food service industry, • Experience with multiple phone lines preferred, • Basic computer skills, • Sales experience preferred but not required 4. Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Base compensation may vary based on location, skills and other related factors.

The Front Desk Associate will greet and direct members, guests, and staff as they enter the gym.This position will provide assistance to members along with inquiries about gym operations and policies.You will join the front desk team in making the most amazing shakes and assisting in anyway possible

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym.

UFC GYM - [Guest Service / Front Desk] As a Membership Specialist at UFC GYM, you'll: Assist potential members in selecting appropriate membership plans; Provide detailed information about gym facilities, services, and programs; Conduct tours of the gym and explain equipment usage; Process membershi

UFC GYM - [Guest Service / Concierge] As a Front Desk Attendant at UFC GYM, you'll: Greet and assist members and guests at the front desk; Provide exceptional customer service by answering inquiries and resolving issues; Maintain a clean and organized front desk area; Process membership sign-ups, ca

The Assistant Front Desk Manager will lead an amazing team as well as assist the General Manager of the department in any and all daily duties. Full Time Assistant Front Desk Manager Needed At The Best Gold's Gym In North America. Hours are as follow: Monday through Thursday - 4pm - close (11pm) Fri

Job Description We’re looking for a results-driven Sales Officer to actively seek out and engage customer prospects. You should be passionate about health and fitness and thrive in an environment that pushes you to exceed personal and team goals. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. If you're a team player ready for an exciting sales role in the fitness industry, apply now! Responsibilities • Present, promote and sell products/services using solid arguments to existing and prospective customers, • Prospect leads by doing a variety of actions, such as calling, texting, or emailing potential members, and chatting with them at local events or during studio walk-ins, • Establish, develop and maintain positive business and customer relationships, • Expedite the resolution of customer problems and complaints to maximize satisfaction, • Achieve sales targets and outcomes within schedule, • Assist at our front desk by greeting everyone that comes in, answering phones, and talking to members, • Keep abreast of best practices and promotional trends, • Support the gym by acting as the manager on duty as needed. Requirements • Proven work experience as a sales representative, • Highly motivated and is target driven with a proven track record in sales, • Excellent selling, communication and negotiation skills, • Prioritizing, time management and organizational skills, • Ability to create and deliver presentations tailored to the audience needs, • Relationship management skills and openness to feedback, • Personal passion for health and fitness, • A desire for learning new technology and techniques

Job Description Front Desk Responsibilities • High energy position, • Ensure that every guest has a friendly, inviting, and memorable experience., • Serve as primary support to Assistant Managers, Trainers, and Sales Team., • Answer all incoming calls, schedule appointments, and collect payment for services., • Drive service and retail awareness and understanding through individual and designed promotions., • Assist the Sales Team to consistently increase guest retention and service sales and maintain minimum retail sales goals., • Assist coaching staff with the cleanliness and sanitation of the equipment before and after class., • High school graduate or equivalent, • Experienced front desk at gym/health club, • Ability to work in a fast-paced environment, • Intermediate computer skills and proficiency with Microsoft Office Suite, • 1-2 years of sales experience in the gym/salon/spa or retail industry preferred, • Passion and commitment to living a healthy way of life, • This part-time position requires 16-20 hours per week

Job DescriptionDescription: Job Overview: The key function of the Assistant Club Manager will be to help the Club Manager run the day-to-day operations of the club. The Assistant Club Manager will be an active participant of the team and will play a key part in creating a great place to work – and workout – for all Members, Guests, and teammates throughout the entire club. Responsibilities: • This is a varied role, involved with everything from member experience to team development, you will support the Club Manager in the following:, • Drive sales through successful tour execution and lead generation activity, • Execute all initiatives that support the delivery of the Blink member experience, • Manage the staff on day-to-day performance, • Assist in driving Personal Training revenue, • Interview, hire, train and develop new staff members, • The Assistant Club Manager will be directly responsible for:, • Conduct weekly inventory, including retail, beverage, marketing collateral and maintenance supplies, • Place monthly supply orders and retail orders as needed via the Blink web portal, • Create Front Desk and Maintenance schedules, • Order drinks weekly, • Manage entire cash reconciliation and deposit process, • Receive and adjust all retail inventory via club management software, • Complete onboarding of all new associates, • Team Responsibilities:, • Facilitate new Member sign up and Guest trial transactions, • Maintain our levels for cleanliness and organization of all areas in the Club, • Maintain high visibility throughout the Club, • Ensure the safety of Members, Guests and Team, • We take pride and have fun Requirements: Qualifications: • Proven leadership ability in an educational, fitness or professional setting, • Minimum one (1) year management/key holder/MOD experience in a customer service business, • Proven ability to direct and train team, • Excellent verbal and written communication skills, • Possess honesty and personal integrity, • Enthusiastic, energetic, friendly and personable, • Passionate, intelligent and knowledgeable regarding the fitness industry, • Current CPR/AED certification, • Computer literate on the Microsoft Suite, • Hardworking and diligent, • Career Advancement opportunities, • Complimentary Gym membership, • Paid vacation time, • Fun working environment! The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering. Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.

Job DescriptionAs a UFC Gym brand ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. This position indirectly supervises the MS team with support from the GM. Assistant General Managers are held accountable for assisting the GM in achieving gym membership goals, private coaching attachment, and other sales goals. ESSENTIAL DUTIES & RESPONSIBILITIES: The AGM is responsible for performing and/or assisting GM in the following activities for the gym: Personal Production, Weekend Management/Leadership, Staffing, Training, and Performance Management, assemble and manage a fully engaged and high performing membership team that aligns with company values and goals. Sales Execution on Key Metrics & Drivers, Personal Production; Deliver Results • Ensure membership execution on lead, appointment setting, and guest goal to hit financial targets set forth by the company., • Assist the GM in on-going training on hitting 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching., • Inspire guests to purchase memberships. Turn every guest gym visit into a new member relationship by listening to guests goals, presenting UFC Gym in a way that best connects with the member, and establishing trust in UFC Gym through transparent pricing, open dialogue, and a passion for fitness., • Ensure personal membership execution on lead generation, appointment setting, and hitting personal guest goal in order to hit financial targets set forth by the company., • Ensure that the membership department hits monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals., • Achieve minimum goal by gym and achieve the difference between the membership team performance and monthly goals. Weekend Management & Planning • Participate and provide gym specific input into the development of the gym financial, expense, and operating plan for month., • Assist GM to develop weekend membership plans to deliver financial and retention goals with contribution by MSs., • With collaboration of GM and MSs, establish priorities and goals, including revenue goals and labor targets for weekends/month for the gym. Identify and plan execution of improvement in the gym., • Along with the GM, assist in setting monthly, weekly and daily targets that are challenging but obtainable., • Provide assistance to the GM on managing the MS schedule within budgeted hours and/or business demands., • Work with weekend team in all departments to set priorities and goals to deliver a great member and guest experience., • Provide input and report weekly and monthly results to the GM and VP of Sales regarding gym financials., • The AGM will be cross-trained in primary responsibilities of the GM. When no other managers are in the gym, the AGM will act as the Manager on Duty to be available for any and all member issues. Guest Experience/Team Member Experience • Assist GM to establish a fun, safe, healthy, and community focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads and supervisors. AGM takes 100% ownership on weekends., • Be a role model for member experience by walking through gym and collecting member feedback to identify training and development opportunities for team members., • Resolve elevated gym member concerns on weekends; conduct on-the-spot coaching to prevent them from reoccurring. If needed, work with GM every Monday to handle all weekend concerns., • Monitor gym appearance and ensure problems are resolved in a timely manner., • Ensure compliance with the Companys Time & Labor policy and practices through company timekeeping system for all MSs., • Ensure company policies, procedures, programs and promotions are efficiently executed on weekends., • Ensures safety of employees, members and gym property on weekends., • When not executing other job-related tasks, be present on the gym floor and locker rooms, helping ensure a clean and safe environment, while developing relationships for prospecting., • As a contributing team member, assist the front desk as necessary so members receive a friendly greeting/check-in and prompt attention to their needs. Staffing and Development • Assist in Membership Specialist selection by reviewing applications, interviewing and making hiring recommendations to the GM., • Assist with training the MS Team to generate leads/new business through member promotions, leads, referrals, appointments, shows, local events, outside marketing, and guest passes., • Assist in training MS Team on current marketing campaigns in order to effectively communicate to members and prospective members., • Assist with or conduct weekly meetings with MSs to review performance and offer direction, inspiration, and guidance toward achieving individual and gym goals. REQUIRED QUALIFICATIONS Knowledge, skills & abilities • Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical /ratio skills, & knowledge of fitness industry preferred., • Strong organizational skills and customer service orientation with proven results., • Experience with basic computer skills (MS Office, Internet), • Strong and proven leadership, communication, time management, and analytical abilities and skills. Minimum certifications/educational level • High School Diploma or GED required, Bachelors Degree preferred. Minimum experience • 1-2 years of management experience supervising 3-10 employees preferred., • 1-2 years of sales or related experience preferred.

Job DescriptionFront Desk Associate - Gold's Gym Thornton The specific shifts are for Saturday/Sunday from 9am-2pm. Please do not apply if this does not fit your availability. Gold's Gym Thornton is Denver's premier gym for lifting! We have the best lifting equipment around, amazing ascetics, and an awesome vibe! and need a team member to help facilitate our member's experience! The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.

Job DescriptionThe Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while assisting members with purchases and directing membership inquiries. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service • Warmly greets members and guests as they enter and leave the club., • Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals., • Checks in members and verifies membership; signs up members for group fit or ultimate classes., • Registers prospective members and directs them to the membership department., • Addresses members questions or direct them to the appropriate individual for better assistance., • Sells supplements, apparel and other UFC GYM retail items to members., • Rings up purchases on the POS system and provides accurate change., • Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related., • Responds professionally to requests and inquiries from guests, members, and staff., • Provides information to members regarding special club events., • Keeps front desk and lobby neat and clean at all times., • Performs opening and closing procedures for the front desk, as assigned., • Attends monthly meetings or other scheduled meetings., • Assist with inventory or product pricing, as needed., • Calls all past due members regarding late dues and down payments. ORGANIZATION RELATIONSHIPS: The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions, • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times 2. Minimum certifications/educational level: • High school diploma or GED required., • Current CPR/AED certification, • Minimum experience:, • Must have 6 months customer service experience in health club, retail, hospitality or food service industry, • Experience with multiple phone lines preferred, • Basic computer skills 4. Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - Gold's Gym. Bodybuilding greats such as Arnold Schwa

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Keeps front desk and lobby neat and clean at all times. Calls all past due members with Front Desk Representatives regarding late dues and down paymen

The Front Desk Associate will warmly greet and direct members, guests and staff as they enter the gym. What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - Gold's Gym. Bodybuilding greats such as Arnol