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Job Description Story so far In 2017, INEOS Chairman Sir Jim Ratcliffe, a British car enthusiast and experienced adventurer, identified a gap in the market for an uncompromising 4X4 engineered for modern day compliance and reliability. INEOS Automotive Limited was formed and a senior team of automotive professionals assembled to bring the vision to reality with a fresh perspective of 4X4 development and manufacturing. In 2022 the INEOS Grenadier was launched: a truly global 4X4 built from the ground up that combines rugged British spirit and design with German engineering rigour. The Grenadier provides best-in-class off-road capability, durability, and reliability with the modern comfort and refinement customers expect wherever they are in the world. In 2023 a double-cab pick-up variant of the Grenadier was launched called the Quartermaster. INEOS Automotive is a subsidiary of INEOS, a leading manufacturer of petrochemicals, specialty chemicals and oil products. It employs 24,500 people across 29 businesses, with a production network spanning 154 sites in 27 countries. From paints to plastics, textiles to technology, medicines to mobile phones, materials manufactured by INEOS enhance almost every aspect of modern life. In 2025, INEOS had sales of $55bn. To find out more about INEOS Automotive, visit www.ineosgrenadier.com. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Your role: The Senior Press Officer, Americas is a key role within the INEOS Automotive Global marketing team. The primary focus of this position is to develop and execute strategic media relations programs that increase the visibility of the INEOS Grenadier brand and product portfolio and build positive public perception across the US and Canada. Working closely with local and global marketing, communications, media, and leadership teams, you will shape and communicate the INEOS Automotive brand story, establish strong relationships with influential journalists and content creators, and positively position our vehicles with new-car shoppers. Responsibilities include (but not limited to): • Media Relations: Build strong relationships with automotive, lifestyle and business journalists, content creators and influencers., • PR Campaigns: Develop and deliver media strategies supporting key business priorities, product launches and brand activity., • Media Coverage: Proactively identify opportunities and secure high-quality coverage across print, broadcast and digital media., • Content & Storytelling: Create engaging press releases, media materials, briefings and stories that bring the INEOS Automotive brand to life., • Press Fleet: Manage the press fleet strategy, vehicle loans and handovers to maximise media opportunities and fleet utilisation., • Agency Management: Lead our Americas PR agency, setting clear briefs and ensuring effective delivery., • Media Enquiries: Manage incoming media requests and coordinate interviews with senior leaders and spokespeople., • Monitoring & Measurement: Track coverage and media sentiment and use insights to measure and improve PR activity., • Events & Partnerships: Represent INEOS Automotive at relevant media and industry events and support product placement and brand integration opportunities., • Cross-Functional Collaboration: Work closely with regional and global teams to ensure clear and consistent communications., • Crisis Communications: Support the development and delivery of crisis communications plans when required. Requirements What we are looking for: • Education: Bachelor’s degree in Communications, Journalism, Public Relations, or a related field., • Experience: A minimum of 8 years’ experience in public relations or media relations, ideally with a strong focus on the automotive industry., • Media Track Record: Proven success in securing high-quality coverage across major automotive, lifestyle, business, and consumer publications., • Media Network: An established network of relevant media contacts across the automotive and lifestyle sectors., • Communication Skills: An excellent writer and storyteller who can turn complex information into clear, engaging content., • Relationship Management: Strong interpersonal skills with the ability to build credible, long-term relationships with journalists, content creators, agencies, executives, and internal stakeholders., • Agency Collaboration: Demonstrated experience briefing, collaborating with, and managing external PR agency partners., • Project Management: Strong organizational and project management capabilities, with the ability to manage multiple priorities and deadlines., • Media Monitoring: Experience using media monitoring, measurement, and analysis tools to evaluate communications performance., • Location & Travel: This is an office-based position located in Montvale, New Jersey, requiring occasional travel across the Americas. Desirable: • Work Style: A proactive, creative, and collaborative approach, with the ability to work independently and thrive within a fast-paced, evolving environment., • Additional Experience: Experience within a start-up, franchise, social media, digital marketing, or off-road automotive environment would be advantageous. If the role sounds of interest and you want to learn more, please apply. If your application is successful one of our team members will be in touch to arrange an initial conversation!

Job Description INEOS Automotive - Built For More Story so far Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster. People and Culture Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigor and humor. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary. If this sounds like you, let's talk. Your role: The Retail Marketing Manager is a vital role within the INEOS Automotive Global marketing team. The primary focus of this position is to collaborate with INEOS retailers, the Global marketing team, and the Americas leadership team to foster programs that drive incremental brand awareness, consideration, and ultimately sales conversion at the retail level. This includes managing co-op programs and delivering impactful local test drive and display events in coordination with INEOS retailers across the US, Canada, and Mexico. Responsibilities include (but are not limited to): • Retail & Tactical Marketing: Collaborate with local and global stakeholders to create retail and tactical marketing programs that drive brand awareness and consideration via the strategic use of digital assets, experiential events, and local retailer marketing initiatives., • Performance Campaigns: Spearhead the planning and execution of targeted local performance campaigns., • Website Compliance: Maintain and ensure brand compliance across all Retailer Websites., • Co-op Program Management: Manage and evolve the retailer co-op program, ensuring strict program compliance and optimal fund utilization., • Content Creator Strategy: Liaise with the global brand agency and key stakeholders to develop and execute a localized content creator strategy germane to the Americas marketplace., • Cross-Functional Collaboration: Partner seamlessly within an open, trusting, and fast-paced environment alongside the Global and Americas Marketing teams, working as a unified unit dedicated to the success of the Americas market. Requirements What we are looking for: • Education: BS/BA degree required., • Experience: Minimum of 5 years of retail marketing experience., • Communications & Media: Solid background in marketing communications and media within a B2B2C environment., • Industry Background: Automotive experience is highly desirable; however, candidates with broader cross-sector retail marketing experience are strongly preferred., • Performance Track Record: A proven, demonstrable track record in delivering qualified leads and driving sales performance., • Agency Management: Demonstrated experience partnering with external agencies to successfully manage and deliver multi-faceted projects., • Work Style: Highly collaborative with the agility to thrive in an ever-changing, fast-paced corporate environment., • Location & Travel: This is an office-based position located in Montvale, New Jersey, requiring occasional travel across the Americas. If the role sounds of interest and you want to learn more, please apply. If your application is successful one of our team members will be in touch to arrange an initial conversation!

Job Description:\n\nSpa Manager Aura Head Spa | Ridgewood, NJ 07450 Job Type: Full-Time | ManagementCompensation: $55,000–$65,000 annually + Performance-Based Bonuses About Aura Head Spa Aura Head Spa is a growing luxury wellness brand specializing in premium Japanese-inspired head spa experiences, scalp care, relaxation, and personalized wellness treatments. With established locations in Montclair and Ridgewood, New Jersey, Aura Head Spa is dedicated to delivering exceptional guest experiences while building a high-performing, service-driven organization. As we continue to grow and expand, we are looking for an experienced, motivated, and results-driven Spa Manager to lead our Ridgewood location. This is a leadership position for someone who thinks like a business owner, takes initiative, develops strong teams, and understands how to drive revenue, profitability, and operational excellence. The ideal candidate can balance luxury hospitality with strong business management, consistently improve measurable results, and create a culture of accountability, teamwork, and exceptional service. Please note: This is a leadership and management position, not a front-desk or service-provider role. Candidates must have demonstrated experience managing employees, business performance, and daily operations. Key Responsibilities1. Business Performance & KPI ManagementTake ownership of the Ridgewood location's financial performance, revenue growth, operational efficiency, and profitability.Monitor, analyze, and improve daily, weekly, and monthly key performance indicators (KPIs).Establish measurable performance expectations and goals for team members.Track revenue against established sales targets and identify opportunities for improvement.Monitor key metrics, including:Daily, weekly, and monthly gross and net sales.Revenue per available appointment hour and service capacity utilization.Average transaction value and revenue per guest.Aura Club membership enrollment, conversion, and retention.Retail sales, service upgrades, and enhancements.Rebooking rates and repeat guest visits.New guest acquisition and conversion.Appointment cancellations, no-shows, and schedule utilization.Employee productivity and individual sales performance.Labor costs, scheduling efficiency, and controllable expenses.Guest satisfaction, reviews, and service quality.Prepare weekly performance reports identifying achievements, challenges, and corrective action plans.Conduct regular performance reviews with team members to improve individual and team results.Develop and implement strategies to meet or exceed established revenue and profitability goals. 2. Team Leadership, Coaching & DevelopmentLead, supervise, and develop Aura Head Spa's front desk associates, head spa service providers, and support staff.Create a positive, professional, performance-driven workplace culture built on accountability and teamwork.Set clear expectations for attendance, punctuality, professionalism, productivity, and service standards.Conduct regular one-on-one coaching sessions, team meetings, and performance evaluations.Identify underperforming employees and implement structured coaching and performance improvement plans.Address employee performance issues promptly, fairly, and consistently in accordance with company policies and applicable laws.Oversee employee onboarding, training, and ongoing professional development.Train employees in sales techniques, guest communication, rebooking, membership conversion, and service recommendations.Develop future team leaders and identify employees with advancement potential.Maintain strong employee engagement while ensuring high standards of accountability.Proactively manage team conflicts, attendance concerns, and workplace issues.Participate in recruiting, interviewing, hiring, disciplinary processes, and staffing decisions in coordination with ownership. 3. Sales Leadership & Revenue GrowthLead the Ridgewood team in achieving daily, weekly, and monthly sales goals.Develop a strong sales culture emphasizing personalized recommendations rather than high-pressure selling.Coach employees on effective sales conversations, objection handling, and closing techniques.Drive Aura Club membership sales, retail purchases, head spa service enhancements, and repeat bookings.Monitor individual employee sales performance and conversion rates.Implement strategies to improve appointment utilization, particularly during slower business periods.Identify opportunities to increase average guest spending and overall location revenue.Develop and execute guest retention, loyalty, and referral initiatives.Ensure front desk employees consistently follow sales, follow-up, and rebooking procedures.Partner with ownership and marketing teams to execute promotions and revenue-generating initiatives.Evaluate promotional results and provide feedback on campaign effectiveness. 4. Guest Experience & Service ExcellenceEnsure every Aura Head Spa guest receives a consistently exceptional luxury wellness experience from arrival through checkout.Maintain high standards of hospitality, professionalism, communication, and personalized service.Train employees to anticipate guest needs and deliver outstanding customer service.Monitor guest feedback, online reviews, satisfaction scores, and service quality.Resolve guest complaints, service concerns, and escalations professionally and efficiently.Implement service recovery strategies to retain dissatisfied guests.Ensure consistent execution of Aura Head Spa's service standards and operating procedures.Identify opportunities to improve the guest journey, increase satisfaction, and encourage repeat visits.Maintain a welcoming, organized, tranquil, and premium spa environment at all times. 5. Daily Operations & Operational AccountabilityOversee all daily operations of Aura Head Spa's Ridgewood location, ensuring efficiency, organization, and consistent execution.Manage employee schedules, staffing levels, attendance, timekeeping, and labor efficiency.Optimize appointment availability and treatment room capacity to maximize revenue.Oversee front desk operations, appointment management, guest communications, and checkout procedures.Ensure accurate completion and verification of daily opening and closing procedures.Monitor inventory, retail products, treatment supplies, purchasing, and stock levels.Control operating expenses and identify opportunities to improve profitability.Review invoices, vendor services, supply orders, and operational expenses for accuracy.Oversee laundry operations, facility maintenance, equipment functionality, and vendor coordination.Ensure treatment rooms, relaxation areas, and guest facilities are maintained to the highest standards of cleanliness, presentation, and organization.Enforce sanitation, safety, licensing, and applicable New Jersey regulatory requirements.Ensure employees consistently follow established Aura Head Spa standard operating procedures (SOPs).Maintain accurate operational records, reports, and administrative documentation.Identify operational inefficiencies and implement practical solutions.Ensure company systems, including MangoMint and other management tools, are used accurately and consistently. 6. Staff Scheduling & Emergency ManagementTake ownership of staffing coverage and operational continuity.Proactively manage employee call-outs, tardiness, no-shows, and unexpected staffing shortages.Develop contingency plans to minimize disruption to scheduled head spa services.Arrange replacement coverage and adjust schedules when necessary.Be willing to provide temporary front desk coverage during urgent staffing shortages.Respond appropriately to urgent operational matters, including emergencies that may occasionally arise outside scheduled working hours, consistent with company policies and applicable wage-and-hour requirements.Demonstrate strong judgment, problem-solving skills, and the ability to make timely operational decisions.Maintain reliable communication with ownership regarding significant operational issues. 7. Marketing, Local Outreach & Brand StandardsCollaborate with Aura Head Spa's ownership and marketing teams to support local marketing initiatives and promotional campaigns.Coordinate in-location content creation, photography, video shoots, and promotional activities.Ensure employees participate professionally in approved marketing initiatives.Support social media engagement and maintain consistent Aura Head Spa brand presentation.Identify local business partnerships, community engagement opportunities, and referral relationships.Encourage positive guest reviews and support online reputation management.Monitor the effectiveness of local promotions and provide operational feedback.Ensure all marketing and promotional initiatives are executed properly at the location level. 8. Financial Management & Cost ControlTake responsibility for controllable operating expenses and location-level profitability.Understand and monitor the Ridgewood location's profit and loss (P&L) performance.Review labor costs, staffing productivity, inventory expenses, and operating costs.Identify unnecessary expenses, operational waste, and opportunities to improve margins.Ensure accurate timekeeping, payroll review, and compliance with established payroll procedures.Monitor discounts, refunds, adjustments, and other transactions requiring management oversight.Maintain appropriate financial controls and ensure company policies are followed.Work with ownership to establish financial targets, budgets, and improvement plans. 9. Reporting, Communication & AccountabilityProvide Aura Head Spa ownership with clear, accurate, and timely operational updates.Prepare and present weekly management reports covering sales, KPIs, staffing, guest satisfaction, and operational challenges.Identify performance gaps and develop actionable improvement plans.Conduct regular team meetings to communicate goals, results, expectations, and priorities.Follow through on assigned initiatives and ensure projects are completed on time.Maintain organized documentation of employee coaching, training, and operational issues.Demonstrate accountability for results rather than simply reporting problems.Proactively communicate recommendations for improving revenue, efficiency, team performance, and guest satisfaction. Qualifications & Requirements Required:Minimum 3 years of management experience in spa, wellness, beauty, hospitality, or a comparable service-based business.Demonstrated experience directly supervising, coaching, and developing employees.Proven ability to manage business performance, sales goals, and operational KPIs.Strong understanding of customer service, sales conversion, and guest retention.Experience managing employee schedules, attendance, performance, and daily operations.Strong organizational, analytical, and problem-solving abilities.Ability to hold employees accountable while maintaining a respectful and professional workplace.Excellent verbal and written communication skills.Ability to remain calm, decisive, and professional in high-pressure situations.Comfortable working in a fast-paced, customer-focused environment.Proficiency with scheduling, point-of-sale, reporting, and business management software.Flexible availability, including weekends and peak business periods. Preferred:Experience managing a spa, salon, wellness center, or luxury hospitality location.Experience managing a location with 10 or more employees.Experience with membership-based or recurring-revenue business models.Familiarity with P&L statements, labor budgeting, and cost control.Experience implementing employee training programs and sales initiatives.Background in luxury hospitality or premium service businesses.Experience supporting local marketing, social media, or community partnerships.Familiarity with MangoMint or similar spa management platforms. What We're Looking For We are looking for a leader who:Takes ownership: Treats business performance and operational challenges as personal responsibilities.Leads by example: Demonstrates professionalism, consistency, and a strong work ethic.Drives results: Understands that great hospitality and strong financial performance must go hand in hand.Develops people: Actively coaches employees and builds a stronger team.Holds people accountable: Addresses performance issues promptly and consistently.Takes initiative: Identifies problems and implements solutions without waiting for constant direction.Understands the numbers: Uses KPIs, reporting, and financial data to guide decisions.Communicates effectively: Keeps ownership informed and maintains clear expectations across the team.Is hands-on: Willing to support the team operationally while remaining focused on leadership responsibilities.Thinks long-term: Wants to grow with an expanding wellness brand and contribute to its success. Compensation & Benefits Annual Salary: $55,000–$70,000, depending on qualifications and experience. Additional Compensation:Performance-based bonus opportunities tied to business results and established KPIs. Benefits & Perks:Paid time offPaid sick leaveComplimentary wellness benefitsEmployee retail discountsFree parkingProfessional development and leadership trainingCareer advancement opportunities within a growing organization Schedule & Work ExpectationsFull-time management position.On-site leadership presence at our Ridgewood, NJ location.Availability to work weekends and peak business periods.Flexibility to accommodate operational needs, staffing challenges, and business priorities.Ability to maintain consistent communication and accountability for location performance. Why Join Aura Head Spa? At Aura Head Spa, we're building more than a luxury wellness destination. We're building a growing brand with a commitment to exceptional experiences, strong leadership, and operational excellence. As our Spa Manager, you'll have the opportunity to make a meaningful impact on location performance, develop a talented team, and contribute directly to the continued growth of our company. We're looking for someone who wants to do more than manage daily operations. We want a leader who can build a high-performing team, drive measurable business results, and grow alongside Aura Head Spa. If you're an experienced spa or hospitality leader who thrives on accountability, team development, and business growth, we encourage you to apply. This job description outlines the general nature and responsibilities of the position. Duties and expectations may evolve based on operational requirements and business needs, consistent with applicable law.\n\nCompany Description:\n\nAura Head Spa is New Jersey’s premier destination for luxury head spa experiences—known for our high demand, tranquil atmosphere, and unforgettable services that keep guests returning. We are a fast-growing brand blending boutique-level warmth with the ambition of a multi-locatiAura Head Spa is New Jersey’s premier destination for luxury head spa experiences—known for our high demand, tranquil atmosphere, and unforgettable services that keep guests returning. We are a fast-growing brand blending boutique-level warmth with the ambition of a multi-location wellness company.\r\nIf you are passionate about leadership, service excellence, and running a high-performing luxury business, we’d love to meet you.