82 Best head of customer service Jobs in Hauppauge, New York (October 2026)

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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Molly Maid of Huntington-West Suffolk

House Cleaning Team Leader - Driver License PREFERRED!

Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? Would you like to control how much money you get paid each week? BENEFITS YOU CANT BEAT! • Steady daytime employment- BE HOME FOR DINNER EVERY NIGHT!, • No experience needed- All training is provided and paid., • Everything provided- Customers, Supplies and Company Car!, • Earn extra money with Tips!, • Work with a Team! You are never alone! Housekeeping helps families who don’t have time to clean their own homes. With a career in house cleaning, you will bring them joy and relief, and reward yourself in the process. Ready to join a company and a team that will support you? Apply today – we’re ready for you! No Experience Required! We’ll teach you everything you need to know about cleaning houses using our proven process. You’ll delight customers with our simple system, so they keep coming back. Full-time. No nights. No weekends. No holidays. A compensation plan that allows you to control your income. Receive a guaranteed minimum wage of AT LEAST $17.00 per hour with the ability to make up to $800.00 per week, paid weekly. If you have a valid driver’s license and can drive a company car, EARN EVEN MORE! We provide: • A stable and consistent working schedule, • All your cleaning supplies, • All your training, • All your appointments, • Your housekeeper uniform, • And… a company car while you work so you don’t have to put miles on yours, • Advancement opportunities – we promote from within If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & Pay The pay range for this job is $17.00 to $22.00 an hour, dependent on your experience, quality of the work you do, and the speed at which you work as professional house cleaner. • No Nights or Weekends, • Enjoy a healthy work–life balance with daytime, weekday schedules., • Consistent, Stable Work, • Reliable hours with steady customers—no seasonal layoffs., • Competitive Pay + Tips, • Earn competitive hourly wages with opportunities for tips and performance bonuses., • Paid Training—No Experience Needed, • We provide professional training and all the tools you need to succeed., • Supportive Team Environment, • Work with friendly teammates and managers who value respect and teamwork., • Company Vehicles & Supplies Provided, • No wear and tear on your personal vehicle—we provide transportation, equipment, and cleaning supplies., • Opportunities for Advancement, • Grow your career with leadership roles and long-term employment opportunities., • Recognition & Appreciation, • We celebrate great work with rewards, incentives, and employee recognition programs., • Safe & Professional Work Environment, • Use eco-friendly products and follow proven systems that prioritize safety., • Pride in Meaningful Work, • Make a real difference by helping families enjoy clean, comfortable homes. Here’s what you will be responsible for: • Clean customers’ homes according to Molly Maid standards –Follow our process and you’ll delight every customer. Did we mention that you can earn tips too?!, • Communicate with customers and others in a friendly, positive, and professional manner –Our team members love our customers, and you will too. Make them feel like you care about their home, and you’ll win here. If you’re a team lead (driving our vehicle): • Manage the team’s schedule and drive safely –The team lead is responsible for driving themselves and their team., • Maintain equipment –The team lead will take care of basic cleaning equipment maintenance and ensure the car is loaded with the appropriate housekeeping supplies. This job will be a great fit for you if… • You enjoy working with different types of people. You will be working on a team., • You enjoy different work environments and can perform physical work., • You take pride in your attention to detail and a job well done., • You like knowing that there’s a process for providing great customer service., • You want to learn new things and work in a variety of environments., • You enjoy helping people. Job Requirements Minimum requirements to be considered for this house cleaning position: • Physical ability to mop, vacuum, dust, work overhead, and complete housekeeping tasks, • You are available to work Monday through Friday during the day, 8am to 5pm, • Bilingual preferred, must be able to communicate with clients Ready for a fresh start where you can be your best? If that’s you, APPLY TODAY! If you meet the requirements for this position, our system will schedule you for an interview immediately. You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. Benefits: • Company car, • Flexible schedule, • Food provided, • Fuel reimbursement, • Mileage reimbursement, • On-the-job training, • Opportunities for advancement, • Paid training, • Referral program Work Location: Suffolk County, NY

Summary At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You'll Do Food Preparation & Production • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. * Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails. Teamwork & Communication • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards. Compliance & Professionalism • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management. Who You Are • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times., • Perform all other related and compatible duties as assigned by the Management Team.

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Alloy Personal Training

Personal Training Studio Director

24 days ago

$65000–$115000 yearly

Full-time

Commack

Personal Training Studio Director Alloy Personal Training - Commack Commack, NY 11725 Pay $65,000 a year + Bonus Job type Full-time Overview Personal Training Studio Director Up to $115,000.00 OR MORE PLUS BENEFITS. THIS IS A FIVE STAR RATED SMALL GROUP PERSONAL TRAINING STUDIO LOCATED IN COMMACK, NY HIGHLIGHTS: We are seeking a highly motivated individual with engaging interpersonal skills to deliver client centric and sales-driven results to take on the role of Studio Director at Alloy Personal Training in Commack PREMIUM COMPENSATION: $65,000.00 Base plus bonus potential. BENEFITS INCLUDE: • Paid Time Off, • Access to discounted Health, Dental and Vision Insurance, • Up to 30% discount on all retail items and supplements, • Flexible Schedule YOU WILL THRIVE AT ALLOY: The Director role is an instrumental part of the studio driving membership sales, client retention, hiring, team training and employee development. As the Director of Training, you'll spend roughly 10 hours a week conducting small group personal training sessions (4-6 people) in our studio. The rest of your hours will be focused on growing the membership by following up on leads, community and business networking and engagement, retention, client satisfaction and support, and staff training. This is a Sales Heavy position. Unlike other companies, you'll have direct perks that compensate you based on studio performance. Overall, the hours will be somewhat flexible with this position. KEY RESPONSIBILITIES: • Vital role in creating an Alloy community where we are “Stronger Together” - a true brand champion, • Run approximately 10 Personal Training sessions per week., • Perform Fitness Assessments, • Deliver premium client engagement; In-Body assessments, goal setting, relationship based client model to build an Alloy community of support and accountability, • Oversee that the studio is scheduling staff according to operational requirements and in compliance with payroll budgets, • Ensure studio is training, coaching and supervising the staff in accomplishing daily tasks and maximizing new memberships and retention, including conducting weekly meetings with staff, • Monitor and mentor staff performance to secure delivery of membership services in compliance with company policies and procedures, • Generate goals and objectives in order to develop member and employee satisfaction, support member and employee retention, and grow memberships, • Facilitate strong communication lines between the studio and franchise owner, • Critically assess situations to solve challenges that impact studio sales performance and member satisfaction, • Supervise that studio payroll is completed timely, accurately and in compliance with company policies and procedures, • Sales - including lead follow up and local business engagement., • Other duties as assigned CORE REQUIREMENTS: • Strong desire to help others achieve their health and wellness goals, passion for people, • 5 years of personal training experience, • 3-5 years of management and sales experience, • Experience managing in a stand-alone, high-end fitness club, • Experience in fitness sales, • Leadership and development of a small team (2-4 individuals), • Proficient consultation skills, • Proven leadership ability in an educational, fitness or professional setting, • Ability to multitask and manage your time appropriately, • Ability to hire, direct, coach, train, motivate and evaluate staff, • Excellent communication and organizational skills, • Financial, business and human resource management, • Computer literacy, • Morning, evening and weekend hours are required, • Must have up to date Personal Training and CPR Certifications APPLY TODAY FOR INTERVIEWS THIS WEEK. ALLOY PERSONAL TRAINING. STRONGER TOGETHER. Job Type: Full-time Pay: $65,000.00 per year Experience: • Personal training: 5 years (Required), • Fitness Studio Management: 3 years (Preferred), • Gym Membership Sales: 3 years (Preferred) License/Certification: • Personal Training Certification (Required), • CPR Certification (Required)

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