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Job DescriptionEnterprise Account Executive Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role: TicketManager Account Executives are the entry point into our enterprise sales organization and the foundation of our revenue growth. In this role, you will be responsible for generating new business opportunities through outbound prospecting, strategic outreach, and relationship building within your assigned territory. You will engage directly with decision-makers at leading companies, introducing the TicketManager platform and creating qualified pipeline for the business. AEs play a critical role in the early stages of the sales cycle—leading initial outreach, conducting discovery, and positioning value—while partnering closely with Enterprise Sales Leaders (ESLs) to progress and close complex opportunities. This provides immediate exposure to enterprise-level selling, high-value deals, and sophisticated sales processes. This is a high-activity, high-accountability role designed for individuals who are competitive, coachable, and motivated to succeed in a performance-driven environment. Success in this role is defined by your ability to generate pipeline, create meaningful conversations, and consistently contribute to net-new revenue. Our goal is to develop top performers into Enterprise Sales Leaders (ESL) and Strategic Partnerships Leaders (SPL). By mastering outbound engagement, discovery, and early-stage deal strategy, you will build the foundation needed to succeed in full-cycle enterprise sales. Responsibilities: • Generate net-new pipeline through consistent outbound prospecting (calls, email, LinkedIn, events) within your assigned territory, • Identify and engage decision-makers at target accounts, including mid-market and enterprise organizations, • Lead initial discovery conversations to understand business needs and qualify opportunities aligned to TicketManager’s value proposition, • Partner closely with Enterprise Sales Leaders (ESLs) to progress qualified opportunities through the sales cycle and support deal advancement, • Schedule and coordinate meetings, product demonstrations, and in-person engagements (e.g., coffee, lunches, live events) to build relationships with prospective clients, • Develop a strong understanding of TicketManager’s platform and effectively communicate value to a range of stakeholders, • Maintain accurate and up-to-date activity, pipeline, and account information within CRM (Dynamics 365), • Collaborate cross-functionally with Marketing, VIP, and other internal teams to support pipeline generation and prospect engagement, • Consistently meet or exceed activity metrics, pipeline generation targets, and revenue contribution goals, • Operate with a high level of urgency, organization, and follow-through across multiple accounts and opportunities, • Demonstrate resilience and persistence in a high-activity, performance-driven sales environment Desired Skills and Experience: • Bachelor’s degree required, • 1–3+ years of experience in sales, business development, or other performance-driven, metrics-based environments, • Demonstrated success in outbound prospecting and generating new business opportunities, • Track record of meeting or exceeding activity metrics, pipeline generation goals, and/or revenue targets, • Strong communication skills with the confidence to engage and build credibility with senior-level stakeholders, including C-level executives, • Highly organized with experience managing activity and pipeline within a CRM (e.g., Dynamics 365, Salesforce), • Ability to prioritize, multitask, and operate with a high sense of urgency in a fast-paced environment, • Strong interpersonal skills with a natural ability to build relationships and influence others, • Coachable, competitive, and motivated to continuously improve within a performance-driven sales organization, • High level of ownership, resilience, and persistence in the face of rejection, • Location: New York, NY, • Compensation: $70,000-$95,000 Base Salary + Commission, • Reports to: Enterprise Sales Manager, • Work Expectations: In-office, Monday–Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating 4q0L96Ga9J

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do The Staff Accountant will play a critical role in ensuring the integrity of financial data and supporting the day-to-day operations of the Finance department. This role bridges meticulous transactional oversight, specifically in Accounts Payable and Cash Management, with essential month-end reporting and internal stakeholder support. This role is an integral part of the overall business and will require a great deal of attention to detail, excellent time management, and the ability to work individually and as part of a team. Your Contributions Accounting Payable and Vendor Management • Verify, code, and process vendor invoices and employee expenses with high accuracy in the ERP system., • Prepare weekly and ad-hoc vendor payment runs; ensure all cash disbursements are accurately applied against outstanding liabilities., • Monitor daily bank activities and apply cash receipts against client billings, commission receivable, and other inflows., • Prepare comprehensive monthly bank reconciliation to ensure alignment between bank statements and the general ledger., • Prepare and record month-end accruals and adjustments as directed by the Assistant Controller and Senior Accountant., • Perform balance sheet reconciliations and conduct month-to-month variation analysis to identify and explain fluctuations., • Support the supplier onboarding process and maintain integrity within the SAP vendor master data., • Assist in monitoring of finance-related inboxes, provide troubleshooting support for Concur Expense and Concur Invoice, and collaborate with internal stakeholders to resolve discrepancies., • Build strong relationships with Event Delivery, Client Services, and FP&A to provide seamless financial support., • Support the Assistant Controller in annual financial audits, and assist with external regulatory filings as required., • Raise and escalate potential concerns and successes to the Assistant Controller and leadership regularly., • Experiences of using enterprise-level accounting software and finance tools, such as SAP, Oracle, and Concur is highly desirable., • Strong foundation in GAAP with ability to apply matching principles and accrual accounting correctly., • Understanding of account payable lifecycle, including vendor master data management, 3-way matching, and strategic payment term optimization., • Strong attention to detail, ensuring the highest level of accuracy in data entry and financial documentation., • Ability to analyze financial data and perform key balance sheet reconciliations., • Understanding of relevant tax regulations and compliance requirements, including sales & use tax., • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-MV1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do: The Team Operations Lead, Embedded Solutions is embedded within a client account and acts as a primary partner to the account's operational and team leadership, ensuring the smooth day-to-day functioning of the event delivery organization in AMRS and EMEA. This role acts as a key operational partner to the team, translating data, reporting, and workflow oversight into clear actions that strengthen operational discipline and support consistent, high-quality event delivery. Combining strong business acumen, analytics capability, and operational oversight, the Team Operations Lead, Embedded Solutions helps drive performance across the team through KPI tracking, resource coordination, process governance, and operational reporting. The role balances strategic insight with hands-on execution, enabling leadership to make informed decisions while ensuring operational discipline across daily workflows. Your Contributions Operational Leadership & Team Support • Act as the primary partner to the operational leadership team for a dedicated account that provides services in AMRS and EMEA, supporting day-to-day management of event operations and ensuring team workflows run efficiently., • Provide operational oversight across event delivery activities, ensuring alignment with client expectations, internal standards, and performance metrics., • Support leadership in preparing and facilitating operational reviews, team forums, and governance meetings including Quarterly Business Reviews (QBRs)., • Support or lead initiatives to improve processes, timelines, and tools that enhance consistency, efficiency, and operational effectiveness., • Provide ongoing support to Operational Leadership, assisting with ad-hoc requests and operational priorities as they arise., • Manage operational reporting across the account, including KPI tracking, BOW analysis, and performance dashboards., • Translate operational data into clear insights and recommendations that inform leadership decision-making., • Develop and maintain reporting tools, trackers, and dashboards that support operational transparency and performance management., • Manipulate and analyze large datasets using advanced Excel skills to identify trends, risks, and opportunities., • Coordinate and manage the end-to-end onboarding process for new team members across AMRS and EMEA, ensuring a smooth and consistent integration into the team., • Partner with leadership on candidate screening and interviews to help identify and onboard the right operational talent., • Ensure new hires are effectively integrated into team processes, tools, and workflows., • Support learning and development initiatives that strengthen operational capability and knowledge sharing across the team., • Manage and maintain oversight of overtime forecasting, budgeting, and actuals for the team, ensuring alignment with commercial targets and proactively identifying risks, variances, and opportunities that may impact financial performance., • Assist managers in addressing operational challenges, including workload balancing and prioritization., • Coordinate responses to client-driven operational requests and internal leadership priorities., • Maintain visibility into team capacity, utilization, and event allocation to support balanced workloads., • Ensure adherence to Standard Operating Procedures (SOPs) and established operational frameworks across the event delivery team., • Monitor day-to-day operational workflows, identifying opportunities to improve efficiency, scalability, and overall service quality., • Lead or support initiatives that refine and streamline operational processes to enable consistent and scalable event delivery., • Maintain clear and accurate documentation, ensuring operational standards and processes are well understood and consistently applied., • 8–10 years of experience in event operations, program management, or operational leadership, ideally within a corporate or agency environment., • Event management or event operations experience is strongly preferred., • Bachelor's Degree preferred., • Strong operational mindset with the ability to translate business goals into structured workflows and processes., • Experience using data and analytics to inform operational decisions., • Advanced Excel skills including data manipulation, formulas, and pivot tables., • Strong PowerPoint skills with experience creating business-focused presentations and reporting materials., • Demonstrated ability to manage multiple operational workstreams simultaneously., • Excellent facilitation and communication skills with confidence supporting leadership forums and operational meetings., • Strong organizational discipline with meticulous attention to detail, a strong sense of urgency, and consistent follow-through., • Ability to operate independently while partnering closely with leadership in complex client environments., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-Hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Concord Summit Capital LLC is a premier nationwide intermediary between sponsors and providers of capital in commercial real estate transactions. CSC specializes in all asset classes, including but not limited to office, retail, land, multi-family, mixed-use, industrial, and hospitality product types. The firm provides sponsors with access to a broad range of debt and equity capital, as well as unmatched knowledge of the market and industry, to achieve the most efficient execution and results. CSC serves its clients from its headquarters in Miami and regional offices in Los Angeles, Denver, and New York. The advisory teams provide fee-based services for structured debt and equity financing. CSC matches its clients with the best capital opportunities in Wall Street and other financial markets, from $3 million to $1 billion in transaction size. CSC services its clients from engagement to underwriting, obtaining the most competitive capital available, negotiating the best possible proposal, coordinating all lenders' due diligence activities, obtaining a commitment, and successfully closing the transaction. • This role includes profit participation or equity incentives, competitive comp splits, and a draw up to $200K/year As a Senior Managing Director, you will be responsible for running the New York City office and mentoring a team. You will be a key leader responsible for originating, structuring, and executing commercial real estate debt and equity financing transactions across multiple asset classes (multifamily, office, retail, hospitality, industrial, and mixed-use properties). Leveraging an extensive network of developers, sponsors, and capital providers, you will drive revenue growth, lead business development initiatives, and manage junior team members while representing Concord Summit Capital as a trusted intermediary in the marketplace. Key Responsibilities: • Originate, structure, and close debt and equity transactions across a range of commercial real estate asset types, including multifamily, office, hospitality, retail, industrial, and mixed-use properties., • Develop and manage client relationships with networks of sponsors, developers, and institutional or private capital sources to understand their capital needs and deliver tailored financing solutions., • Build and maintain a robust network of capital sources, including banks, private equity funds, private lenders, hedge funds, family offices, and institutional investors., • Lead and manage the full transaction lifecycle from origination to closing, including negotiation of terms, structuring, and documentation oversight., • Lead the full transaction process, including client pitches, financial analysis, negotiation, due diligence coordination, and closing., • Collaborate with internal teams, analysts, and third-party advisors to ensure seamless execution of deals., • Build and manage a distribution network of intermediaries and strategic partners to expand access to domestic and international capital sources., • Collaborate with internal analysts and associates to oversee underwriting, financial modeling, due diligence, and preparation of investment memoranda and offering materials., • Represent Concord Summit Capital at industry events, conferences, and client engagements to enhance firm visibility and brand equity., • Monitor market trends, capital market conditions, and emerging investment opportunities to inform strategic decisions and origination efforts., • Demonstrable experience in commercial real estate capital markets, structured finance, or investment banking, with a track record of originating and closing debt and equity transactions across current pipelines., • Established book of business with transferable client relationships and an active network of sponsors, developers, and institutional or private capital sources., • Deep connectivity with capital providers and borrowers, spanning banks, private lenders, equity funds, family offices, and high-net-worth individuals., • Demonstrated ability to independently source, structure, negotiate, and close transactions across diverse CRE asset classes and capital structures., • Demonstrated success executing transactions across a range of CRE asset types and capital structures., • Experience with international capital raising and building global investor networks is highly desirable., • Expertise in capital markets strategy, transaction structuring, and client advisory., • Exceptional leadership in deal execution, negotiation, and relationship management with a collaborative, results-driven mindset., • Strong understanding of capital structures, financing instruments, and market dynamics., • Exceptional negotiation, communication, and relationship management skills., • Strong proficiency in financial modeling, underwriting, and market analysis., • Outstanding written, verbal, and presentation communication skills., • State Real Estate Sales Associate or Broker's license (preferred)., • Opportunity to work on high-value, complex deals - Proven track record of closing large deals, • Competitive comp splits, • Ownership potential, • Market exposure, • Strong brand/reputation, • Support (analysts, marketing, leadership access) Benefits • Comprehensive Group Medical Health Insurance (Medical, Dental, Vision), • Telehealth Services (Teledoc), • Group Term Life Insurance, • Voluntary Life/AD&D Insurance (Employee, Spouse, Child), • Accident Insurance, • Critical Illness Insurance, • Short-Term and Long-Term Disability Coverage, • Flexible Spending Account (FSA), • Health Savings Account (HSA), • 401(k) Retirement Plan, • LegalShield Legal Services, • Unlimited Paid Time Off (PTO) At Concord Summit Capital, you will be part of an entrepreneurial, high-performance culture where initiative, innovation, and relationships are highly valued. This is an opportunity to collaborate with leading professionals in structured finance and to play a key role in shaping the growth of our capital markets platform.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: New York. This is a hybrid role, must live in the NY tri state area and be able to go into office. Learn more at What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. There is a requirement for onsite events to travel domestically or abroad as required. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • Track time spent to projects to accurately reflect the work being done, • Co-plan with colleagues and the client on larger scale programs; strong team player, • 2-4+ years' event management experience, preferably in a corporate or financial environment, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Senior Product Designer to join our Member Growth team. Reporting to the Senior Design Manager of Member Growth, you will leverage the end-to-end product design process to increase the number of people who utilize their Spring benefits, find the right care, and improve on Spring's member platform. You will co-lead your pod, partnering with PMs, Engineering, Data Science, and Marketing to execute Spring's product strategy through experiments and other investments to remove mental health barriers worldwide. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you'll be doing: • Work with your pod to identify and understand user problems stemming from identification, activation, engagement, and retention focused business initiatives., • Partner with cross-functional teammates to validate the most important and impactful problems to solve and how to solve them., • Design solutions that test hypotheses and gain signals for further improvements., • Ship high quality work that improves the member's experience with their benefit whatever their goals may be., • Partner with design, product, engineering, data science, and marketing to create meaningful and measurable impacts on key areas of Spring's member funnel., • Help everyone across the organization understand design decisions and progress through high quality documentation and guidance., • Impact on product and business metrics: Increase conversion, engagement, or retention rates through key areas of Spring's member funnel., • Impact on design metrics: Maintain or increase the Member Experience's high system usability scale (SUS)., • At least 5 years of experience as a product designer at a software company contributing to and leading the design of product experiences with a hypothesis-driven experiment culture and metrics-driven approach to design., • Portfolio of work that demonstrates your experience working in a growth design role and having impact on growth metrics (Acquisition, conversion, engagement, retention, or monetization)., • Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders, to create and deliver on a shared vision of success., • Strong communication skills for articulating, discussing, and advocating for design decisions. Effectively collaborate and communicate cross-functionally to solve problems., • Team-player mindset: what's good for the team is good for individuals., • Solve problems with purpose and urgency. Hold yourself accountable to ambitious and realistic timelines., • Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions., • You're comfortable taking big swings and embracing failure knowing it's a natural part of a growth mindset., • Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards. Comfortable using and contributing to Design Systems., • Excellence in: product design, interaction design, information architecture, and UX writing. Front-end development skills are nice to have. Multiple examples of your ability to design best in class user interfaces. A portfolio of strong leadership and impact/metric-focused work., • Expertise with Figma and prototyping., • Love for design: you're not satisfied with the status quo and always think of ways to improve., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the CRO and partnering with Legal, Compliance, Implementation, Product & Engineering the VP, Partnerships will own the development and execution of a comprehensive partnership strategy for Spring Health. This includes strategy development, partner sourcing, procuring of net new partnerships, overseeing successful implementations and partnership management. The ideal candidate will have a strong background in business development and partnership ecosystem leadership. This is a full-time position that is fully remote. Travel is required ~2x a month. Travel will include partner meetings, industry events, and internal collaboration as needed. What you'll do: • Develop a comprehensive partnership ecosystem strategy for Spring Health inclusive of Channel Partnerships, Integration Partnerships, Marketplace Partnerships, Resellers, and Distribution Partners. Initial focus will be on the highest-leverage partnership motions for near-term growth, with prioritization evolving as the ecosystem matures, • Own the partnership P&L, including a quota-carrying responsibility for driving profitable, partner-sourced revenue growth. This role is accountable for forecasting, attribution, and margin performance of partner-driven revenue, • Lead Spring Health's channel partnerships team and together:, • Identify, prioritize, and engage potential partners, • Lead negotiations to finalize partnership agreements, • Build and maintain relationships within partner organizations, • Conduct market research to identify trends, competitive landscapes, and new opportunities for partnerships, • Navigate significant cross-functional dependencies with Legal, Compliance, Product, and Engineering while maintaining pace and accountability, • Build operating rigor where process and infrastructure are still evolving, • Meet and exceed annual partner-sourced revenue targets against quota, • Reduce time-to-first-revenue for new partners through clear activation paths, • Increase partner activation and sustained contribution rates, • Must have 15+ years of successful business development and/or channel partnership experience, • 7+ years of people leadership experience in business development and/or channel partnerships, with demonstrated success leading an existing team in the near term and building or scaling the organization over time as growth demands, • Experience in the Employee Benefits ecosystem, with direct exposure to carriers, consultants, benefit technology providers, or digital health partners strongly preferred., • A deep passion to transform the U.S. employee benefits system, especially mental health, • Outstanding communication and relationship building skills, • Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity, • Strong background and track record of success as an individual contributor Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is seeking a Director, Compensation & Equity to lead the strategic evolution of our pay and equity programs. Reporting to the VP, Total Rewards & People Ops, you will own the design and execution of compensation cycles, board-level equity reporting, and the total rewards integration for our upcoming large-scale acquisition. This is a full-time, hybrid position requiring 1-2 days per week in our New York City office. What you'll do • Lead semi-annual compensation cycles using Aon/Radford data to ensure market competitiveness across clinical, engineering, and corporate functions., • Drive the completion of our job architecture project to create a scalable framework for career progression and internal equity., • Evolve our compensation philosophy to support scale while ensuring consistent and fair practices., • Drive quarterly equity reporting and narratives for the Board of Directors, managing burn rate and long-term shareholder value., • Oversee the end-to-end equity lifecycle, including grant strategy, administration, compliance, and employee education., • Serve as the People Team lead for M&A, harmonizing pay structures and bridging equity programs for acquired populations., • Embed AI-driven solutions and automation into the compensation function to increase data precision, streamline heavy manual cycles, and provide real-time pay insights., • Design and launch creative, non-traditional retention strategies and "stay incentives" for top-tier talent, ensuring our most impactful team members are recognized and rewarded beyond standard base pay., • Manage and mentor a direct report, effectively distributing high-visibility work while providing the coaching and resources they need to grow within the People organization., • Enhance the semi-annual compensation cycle to simplify the manager experience, reduce manual administrative burden, and consolidate timelines., • Build at least one AI agent in 2026 to automate core manual processes, moving the function away from manual updates toward scalable systems., • Contribute to quarterly Board-level equity reporting with 100% accuracy, providing the VP and Board with strategic insights into burn rate, overhang, and competitive grant practices., • Achieve and maintain 95%+ compensation data accuracy across Paylocity and Carta platforms by establishing automated audit cadences., • Contribute to a Total Rewards & People Operations team engagement score of 70+ as part of our shared team goals, acting as a mentor and "number two" to the VP. What you'll bring, • 10+ years of experience in compensation and total rewards, with at least 5 years in a leadership role., • Exceptional analytical rigor and attention to detail, balanced with the judgment to move decisively from data to action and the ability to resist analysis paralysis., • Deep expertise designing and administering long and short term compensation plans., • Strong communication skills with the ability to explain complex compensation concepts to diverse stakeholders., • Experience preparing materials and narratives for Board-level Compensation Committees., • An AI Forward mindset with experience using or implementing automation tools to improve HR operational efficiency., • Demonstrated experience in people management, with a focus on high-velocity delegation and professional development., • A systems-thinking mindset with a focus on building scalable, error-proof processes., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. What you'll do: • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • You are physically based in and have an unrestricted license to practice psychotherapy with the PA, VA, OH, IL, AZ, CT, MA, CO, and/or WI. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • You are able and eager to maintain an average caseload of 30 sessions per week., • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks., • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators. Nice to haves: • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families., • Openness to working nights and weekends. Salary information The target salary for this role ranges from is $66,000-$70,000, and serves as the baseline for compensation. In addition to this is part of a competitive salary, you have the opportunity to earn bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health: • You get to learn and grow at an extremely accelerated pace, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You get to be part of a winning team that opens doors in the future, • You will receive continuous feedback to push you to become the most thriving team member and performer you can be Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year., • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible, • A caseload of motivated clients from diverse industries and backgrounds, • Hybrid workforce, with option for this role to be fully remote, • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval), • $200 per year donation matching to support your favorite causes Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: Jersey City, NJ / Hybrid (3 days in office, subject to change at any time), must reside in tri state area to commute to work. What You Would Get To Do: The Associate Event Technology Manager supports the delivery and execution of event technology solutions, including registration websites, event platforms, and data management, working closely with clients and internal event delivery teams. The role is responsible for building, configuring, and supporting event technology platforms, managing event databases, and producing accurate reporting using advanced Microsoft Excel skills. This position also provides technology and coordination support for live events and meetings as required, helping to ensure event technology is implemented effectively and contributes to a smooth overall event experience. Domestic and/or international travel may be required with this role. Your Contributions • Lead the end-to-end implementation and project management of event registration websites, mobile apps, and related event technology platforms for assigned events, from initial setup through live execution and post-event closeout., • Act as a primary point of contact for clients on event technology matters, maintaining direct communication and confidently representing the agency's technical expertise. Provide informed recommendations on platform selection, attendee experience design, and implementation approaches based on event objectives., • Configure, test, and execute event technology systems, balancing multiple concurrent projects while managing timelines, dependencies, and deliverables across internal teams, vendors, and clients., • Proactively troubleshoot and resolve technical issues, both remotely and onsite, exercising sound judgment to address challenges without the need for constant senior escalation., • During live events, serve as the lead onsite Event Technology representative when assigned, overseeing registration desk operations, system performance, and onsite troubleshooting, and directing supporting team members as required to ensure seamless delivery., • Manage all technology-related client communications, including save-the-dates, invitations, registration process, confirmations, post-event surveys, and system-driven attendee communications., • Oversee database and list management, ensuring accuracy, consistency, compliance, and effective segmentation. Produce registration reports, year-on-year comparisons, attendance insights, and event analytics to support decision-making., • Coordinate the production and execution of technology-enabled event materials such as name badges, tent cards, place cards, signage, agendas, confirmations, and departure notices, where applicable., • Partner closely with Event Delivery, Production, and Content teams to ensure event technology is fully integrated into overall programme logistics and onsite operations., • Contribute to budget development support by gathering and validating technology-related costs, liaising with vendors, identifying cost efficiencies or value-add opportunities, and supporting post-event reconciliation and follow-up. While not a direct budget owner, inputs materially inform budget and resourcing decisions., • Design and support registration desk flow and onsite setup, ensuring efficient attendee check-in experiences and operational readiness., • Create and distribute post event client surveys, • Maintain comprehensive event documentation, files, and records in line with standard operating procedures, compliance requirements, and audit standards, ensuring continuity across teams and projects., • Actively contribute to the continuous improvement of the Event Technology function by sharing learnings, communicating platform or vendor updates, and recommending process improvements or best practices that enhance consistency and quality across the team., • Bachelor's Degree preferred, • 2-4+ years of experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology, • Advanced proficiency in Microsoft Office, with a strong emphasis on Excel (including functions such as VLOOKUP) and working knowledge of PowerPoint., • Proficiency with event registration platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, or similar systems., • Experience with virtual meeting and event platforms including Zoom, WebEx, Intrado, GlobalMeet/TalkPoint, SpotMe, Concise Chime, or comparable technologies., • Working knowledge of integrating customer relationship management tools (e.g., Marketo, Salesforce, DealCloud) with event registration and management platforms., • General knowledge of HTML and CSS is a plus; additional programming or scripting experience is advantageous but not required., • Strong project management skills, with the ability to manage multiple projects and competing priorities simultaneously., • Clear, professional written and verbal communication skills, with the ability to engage effectively with clients, vendors, and internal teams., • Client-focused, adaptable, and approachable, with the ability to adjust communication style to meet varying client needs and working environments., • Motivated self-starter with the ability to follow direction, work independently, and apply innovative thinking when solving problems., • Awareness of industry suppliers, emerging technologies, and best practices within event technology., • Flexible and willing to work outside standard business hours, including evenings and weekends, and to travel or provide remote support for live events as required., • 20%-40% Travel Requirement, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-SD1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Management Consulting - Enterprise Value Creation - Senior Manager to Director About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organizations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our Organization, Performance and Change practice is looking for an experienced Senior Manager or Director to join the team. Through continued expansion, we are looking for a consulting Senior Manager or Director to join and support the growth of our Organization Performance & Change practice. Key areas that specifically apply to our Capabilities clients are Financial Services, Energy & Resources, and Products & Services. This is an exciting opportunity for entrepreneurially minded consultants who are excited at the possibility of joining and helping to grow a practice that delivers a fundamentally different experience for clients and employees. As a privately held LLP, this position offers the possibility of admission to an equity Partnership with sustained high-performance. What you will be doing As part of our team, you will work closely with our cross-industry clients on challenging and rewarding engagements. You will also help us to build our US practice by working side-by-side with our senior leadership Partners to develop client relationships and business development opportunities. You'll be a key part of building our team via talent acquisition, mentoring, and developing junior team members - As a key member of our leadership team, you will be expected to: • Assist and lead with the development of client relationships and business engagement opportunities, • Lead the delivery of client projects and programs in your area of expertise, working side-by-side with client's and their teams, • Contribute to the ongoing evolution of Baringa's global and local growth strategy, • Actively engage in acquisition of new team members and talent, • Mentor and advise less experienced team members Your skills and experience Our Senior Manager position requires 8+ years of relevant of experience (Director 10+ years) in a consulting role, with experience in Enterprise Value Creation. We are seeking experienced consulting industry professionals who bring a track record of successfully contributing to building and growing trusted client relationships, delivering complex client engagements and developing consulting practitioners. Strong consideration will be given to the following skills and experience: • Expert and thought leader in areas such as: Commercial Strategy, Human Capital Assessment, Pricing, P&L and Balance Sheet Analysis and cost optimization initiatives, • Previous track record of participating in building client relationships, identifying and shaping opportunities and converting opportunities to sold engagements, • Industry operating model, process, technology and change knowledge and expertise in a relevant field, • A value-focused mindset evidenced by a track record of delivering high-impact solutions for clients, • A strong background with management consulting methodologies and approaches Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognize the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: • Salary range: $196,000 - $285,000, • Medical, dental, and vision insurance at no cost for employee-only coverage. These benefits utilize comprehensive networks to offer coverage throughout the United States, • Company-paid group term life, short-term disability, long-term disability, and travel insurance, • Participation in our 401k retirement plan; we contribute 3% of your annual base salary and match up to an additional 2% if you contribute to the plan, • Ability to set aside pre-tax dollars toward commuter benefits, Health Savings Account, Flexible Spending Account, and Dep-care FSA, • Baringa People Fund - an opportunity for every employee to manage their wellbeing through an activity of their choice outside of work, • Paid Parental leave of 16 weeks for primary caregivers, • Opportunities to grow your skills and knowledge through a range of learning courses and resources An award-winning workplace. You can be a part of our 'Great Place to Work' - with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we've achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organizations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about and support registered charities and organizations with a clear social or environmental purpose to increase the positive impact they can have. Join us All applications will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.

Job Title: Full Stack .NET Developer Duration: 18 Month W2 Contract Location: Jersey City, NJ Required Pay Scale: $60-$68/hour Interview Process Round 1) Phone Interview (2 people) Round 2) In person ( 3-4 people) Top Three Skillsets 1. Strong expertise in .NET 8+ , ASP.NET Core and Microservices, 2. Hands-on experience with React for building scalable, enterprise UI components., 3. Strong handle on working with APIs Top Three Soft Skills 1. Strong collaboration skills to work effectively with cross functional teams., 2. Excellent analytical thinking to quickly diagnose and solve complex problems., 3. High accountability and ownership to reliably deliver high quality results. Day to Day Tasks • Design, develop, and enhance backend services using C#, .NET 8+, ASP.NET Core, and secure coding patterns., • Build and maintain RESTful APIs, microservices, and integration endpoints required for programs, • Implement data access logic using Entity Framework / EF Core and optimize SQL queries., • Develop, modify, and maintain UI components using Angular and/or React, ensuring compatibility with backend APIs., • Write and maintain unit tests and integration tests as part of standard development., • Execute and contribute to automated test suites, including regression and performance tests., • Analyze testing reports, identify root causes for failures, and collaborate with QA to resolve issues., • Participate in story refinement sessions to understand business and technical requirements before development begins., • Participate fully in Agile ceremonies: daily stand ups, sprint planning, refinement, demos, and retrospectives., • Document technical details Required Qualifications • Expert-level .NET / C# development experience, • Strong knowledge of ASP.NET Core / .NET 6+, • Strong Knowledge of Angular/ReactJS, • Experience building and consuming REST APIs, • Proficiency with Entity Framework / EF Core, • Solid understanding of microservices architecture, • Strong SQL Server skills (queries, SPs, performance tuning), • Experience with unit testing frameworks (xUnit, NUnit, MSTest) Desired Skills • Strong debugging, analytical, and problem solving abilities, • Excellent communication and collaboration skills, • Ability to work independently with minimal supervision, • Strong ownership mindset and accountability Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 908-393-8600 At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits: • Health, vision, and dental insurance (single and family coverage), • 401(k) plan (employee contributions only)

Overview Head, US Controlling (Financial Planning & Analysis (FP&A) Opportunity The Head of US Controlling (FP&A) (US Controller) is a key financial leader of Menarini Stemline US organization and a key financial partner to the US leadership. The position holder will lead the US team and the financial planning processes, monthly reporting of financial metrics and insightful analysis to gauge business performance and resource allocation that aligns with organizational priorities. Position reports in dotted line to the Oncology Global Head of FP&A (Global Controller) and direct line to the US Chief Accounting and Financial Officer. *Please note that this is a hybrid role and a weekly onsite presence is required in Stemline's NYC offices. Responsibilities • Leads financial planning activities such as the annual budget, reforecasts and strategic plan for the US Affiliate., • Leads monthly financial performance reporting, working in close cooperation with the US accounting and procurement team., • Leads the preparation of financials materials to support US Board Meetings presentations., • Quantifies financial risks and opportunities for top and bottom line against budget., • Reports on key metrics for financial performance measurement and forecasting accuracy for the full US P&L., • Ensures that financial planning submissions comply with Menarini financial reporting requirements, • Works in partnership with the Global Oncology leadership and the US Affiliate leadership to ensure attainment of performance goals., • Reinforces financial planning and reporting timelines, policies and procedures with assigned functions, • Recommends financial system applications to improve financial planning and reporting efficiencies, • Cash flow forecasting, • Intercompany royalty and R&D recharge calculations with affiliates, • Guides FPA Team on the use of the planning system to achieve expected utilization levels and assure its successful adoption, • Performs ad-hoc analyses and presents findings to finance and business leadership, • Participates with internal cross-functional teams on ad hoc financial and operational projects as assigned Responsibilities Responsibilities • Leads financial planning activities such as the annual budget, reforecasts and strategic plan for the US Affiliate., • Leads monthly financial performance reporting, working in close cooperation with the US accounting and procurement team., • Leads the preparation of financials materials to support US Board Meetings presentations., • Quantifies financial risks and opportunities for top and bottom line against budget., • Reports on key metrics for financial performance measurement and forecasting accuracy for the full US P&L., • Ensures that financial planning submissions comply with Menarini financial reporting requirements, • Works in partnership with the Global Oncology leadership and the US Affiliate leadership to ensure attainment of performance goals., • Reinforces financial planning and reporting timelines, policies and procedures with assigned functions, • Recommends financial system applications to improve financial planning and reporting efficiencies, • Cash flow forecasting, • Intercompany royalty and R&D recharge calculations with affiliates, • Guides FPA Team on the use of the planning system to achieve expected utilization levels and assure its successful adoption, • Performs ad-hoc analyses and presents findings to finance and business leadership, • Participates with internal cross-functional teams on ad hoc financial and operational projects as assigned Qualifications, • Bachelor's degree in Finance, Accounting, or related field required., • 15+ years of progressive experience in financial planning and analysis, • FPA experience in growing Biotech companies is required., • Previous Big Pharma experience is a plus., • Ability to work and perform in fast-paced, dynamic and ambitious growing Biotech organization., • Experience in Commercial FPA is required, with a strong understanding of US pharma/biotech industry (such as gross to net sales forecasting, reporting, etc)., • Experience in R&D FPA a plus., • SAP experience a plus., • Highly collaborative with the ability to navigate compexities amongst global finance and cross-functional peers., • Hands-on leader, capable of leading by example, with proven ability to build, develop and coach a high-performing US FPA team., • Capable of dealing with pressure and tight deadlines., • Strong work ethic to ensure financial and HR compliance. Please note-this position is classified as a corporate office position. In accordance with the New York employer convenience rule, Stemline will withhold New York state income taxes for all corporate office employees, regardless of whether these employees work in New York or remotely. Base Salary Range of $245,000-$300,000. Menarini Stemline offers generous compensation and benefits packages including Fidelity 401(k) (with company match), PPO and HDHP insurance plans, company-paid Basic Life & AD&D insurance and pre-tax FSA/HSA programs. Menarini Stemline is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The Company Founded in 1886 in Naples under the name of Farmacia Internazionale, Menarini moved in 1915 to Florence where the Group's headquarters are still located today. High quality therapeutics and diagnostics solutions for patients, ethics as our underlying principle, dedication to innovation and advancement, strong people centricity and environmental sustainability. These five pillars form the foundation of the Menarini Group, an Italian pharmaceutical company with nearly 135 years of history. The Menarini Group is present in 70 countries and our products are sold in 140 locations around the world. Its companies span from Europe to Asia, to Africa and the Middle East, to Central America and to the United States where with the acquisition of Stemline Therapeutics, a NASDAQ-listed biopharmaceutical company, the company marked its entry into the US oncology market. Thanks to the valuable contribution of around 18,000 employees, every year more than 500 million packs of drugs are produced at the Group's 18 manufacturing sites including a biotech plant for the manufacturing of monoclonal antibodies that also serves external clients distributed across 6 continents. Menarini has made a strong commitment to oncology, investing in a pipeline of five investigational compounds for the treatment of a variety of haematological and solid tumours. The acquisition of Stemline Therapeutics in June 2020, further strengthened Menarini's oncology portfolio, adding both commercial and clinical-stage assets. Tagraxofusp is a novel, first in class targeted therapy for patients with blastic plasmacytoid dendritic cell neoplasm (BPDCN) and to date, the only approved treatment for BPDCN in the U.S. and EU, and the first and only approved CD123-targeted therapy. Tagraxofusp is also being evaluated as both a single agent and in combination, in other CD123+ indications, including acute myeloid leukaemia (AML), chronic myelomonocytic leukaemia (CMML), and myelofibrosis (MF). Additionally, Menarini received exclusive rights to commercialise Selinexor for the treatment of oncology indications in the European Union and other European countries (including the United Kingdom), Latin America and other key countries. Menarini has signed an exclusive licensing agreement with Karyopharm Therapeutics for the rights to commercialise an innovative therapeutic option in Europe, Latin America, Turkey, Russia, and CIS countries. Selinexor is a first-in-class, oral Selective Inhibitor of Nuclear export compound for the treatment of hematologic cancers and solid tumours. It is already marketed in the US for multiple myeloma and is under development for solid tumour indications. Selinexor is registered in the EU for both early and late lines. Menarini entered into a global licence agreement with Radius Health to complete the development of Elacestrant, an oral SERD in late-stage Phase 3 development for hormone receptor-positive advanced breast cancer. Following a successful phase 3 study, Menarini Stemline received FDA approval in January 2023 under priority review and successfully oversaw a strong launch in February to the US market with the EMA review process concluded positively in September 2023. It is an exciting time in the company's development and an excellent opportunity for individuals joining us to contribute to building and shaping Menarini Stemline's Oncology business.

Genesis10 is currently seeking a Software Engineer with our client in their New York, NY location. This is a Direct placement position. Summary: We are seeking a Software Engineer with expertise in system and software design to join our team. This is a full-stack role with a strong emphasis on backend development using C# and .NET, and a focus on distributed systems architecture. The ideal candidate is a self-starter who thrives in ownership-driven environments and is passionate about building scalable, resilient systems. Responsibilities: Contribute to the design and development of complex software systems that support various aspects of trade lifecycle processing Implement distributed computing solutions using messaging technologies Build on top of C# MassTransit framework to ensure system reliability and consistency Collaborate with cross-functional teams to deliver high-quality software in a fast-paced environment Own projects end-to-end, from requirements gathering to deployment and monitoring Contribute to system design reviews, code reviews, and mentoring junior engineers Tech Stack Languages & Frameworks: C#, .NET (Core and Framework), ASP.NET, React Messaging & Orchestration: C# MassTransit, RabbitMQ, Kafka Architecture: Microservices, Event-Driven Architecture, Distributed Systems Tools: Git, CI/CD pipelines, Nomad, MongoDB Requirements: 3+ years of professional software development experience Proven experience designing and building distributed systems Strong understanding of messaging patterns, sagas, and transactional consistency Experience with full-stack development (React, Angular, or similar is a plus) Familiarity with financial derivatives or trade processing systems is a strong plus Excellent problem-solving and communication skills Ability to work independently and take ownership of projects Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Salary range: $104,000.00 - $140,000.00 annually If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years., • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years., • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.), • Behavioral Health Platform, • Medical, Dental, Vision, • Health Savings Account, • Voluntary Hospital Indemnity (Critical Illness & Accident), • Voluntary Term Life Insurance, • 401K, • Sick Pay (for applicable states/municipalities), • Commuter Benefits (Dallas, NYC, SF)

Job description: Tech Lead, Product EngineeringRemote, United States This role is open to candidates across the U.S. There is a preference for those based in the New York area who can work in a hybrid setup three days a week. Candidates in other regions should be comfortable starting their day by 10:30 a.m. Eastern Time and traveling to New York up to three times per year for team gatherings. Overview • This company builds modern software for private capital markets, helping investment teams manage complex financial data and analyze performance with precision. The platform supports sophisticated analytics, detailed workflows, and large-scale data ingestion across venture capital, private equity, and credit strategies., • As a Tech Lead on the product engineering team, youll own projects from early concept through production. Youll set technical direction, shape architecture, and stay hands-on in the code. This is a leadership role, but it is also deeply technical., • Lead technical initiatives from idea to launch, including architectural design, data structures, and implementation strategy, • Partner with product and design to build performant, intuitive features that directly support client needs, • Maintain high standards for reliability and data integrity while keeping delivery on track, • Mentor engineers at different levels of experience and help grow future technical leaders, • At least nine years of professional software development experience, including leading complex technical projects, • Deep experience with TypeScript, Node.js, PostgreSQL, and GraphQL, especially schema and API design, • Strong front-end experience with React and modern state and data management patterns such as React Query, • Comfort working through ambiguity and designing systems that account for data models, validation logic, workflows, and cross-system dependencies, • Clear communication skills and the ability to build alignment across technical and non-technical stakeholders, • Experience extending modern JavaScript libraries such as SpreadJS, HyperFormula, or AG Grid, • Background building computation-heavy services where performance and accuracy are critical, • Experience evolving complex data models as products grow and change, • Interest in tools that improve developer productivity, including AI-assisted coding Equity participation Flexible work arrangements, including remote and hybrid options 401(k) plan Flexible vacation policy Comprehensive health benefits Fully paid parental leave Regular in-person team gatherings throughout the year The team is committed to building an inclusive environment where people from all backgrounds can do their best work. If youre motivated by meaningful technical challenges and want to play a key role in shaping a growing platform, this could be a strong fit. Qualifications: • At least nine years of professional software development experience, including leading complex technical projects, • Deep experience with TypeScript, Node.js, PostgreSQL, and GraphQL, especially schema and API design, • Strong front-end experience with React and modern state and data management patterns such as React Query, • Comfort working through ambiguity and designing systems that account for data models, validation logic, workflows, and cross-system dependencies, • Clear communication skills and the ability to build alignment across technical and non-technical stakeholders, • Experience extending modern JavaScript libraries such as SpreadJS, HyperFormula, or AG Grid, • Background building computation-heavy services where performance and accuracy are critical, • Experience evolving complex data models as products grow and change

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Customizations & Campaign Production Lead to own the execution of our member lifecycle marketing programs. This role is the production engine of the lifecycle team, responsible for building and launching high-quality campaigns in Iterable, leading complex builds, and managing the customization requests that come from our B2B customer base. This is a senior individual contributor role that reports to the Director of Lifecycle Marketing. You'll work closely with our lifecycle strategy team, our external agency, and B2B customer success to translate lifecycle strategy into polished, high-performing campaigns. You thrive in the details, take pride in getting things built right, and know how to manage a fast-moving production queue without letting things slip. This role is ideal for a lifecycle marketer who loves the craft of building campaigns and takes pride in execution quality at scale. Occasional travel may be required for company or team events. Please note that this is a hybrid role based in New York City, with an expectation to be in office 3 days a week. Our office is located at 60 Madison Avenue. What You'll Be Doing • Own the end-to-end customization function, from intake and prioritization to solutioning, architecture, build, and QA, ensuring every request is evaluated for ROI and complexity before a single line of logic is written, • Develop and maintain a customization playbook that defines how requests are scoped, tiered, and executed, reducing one-off effort and creating repeatable patterns the team can scale, • Build and QA every customization to a high quality bar, scalable, well-documented, and designed to reuse, not rebuild, • Manage the request queue end-to-end with CS and account teams, setting clear SLAs, flagging tradeoffs early, and delivering with enough consistency that CS sees you as their most reliable execution partner, • Own end-to-end campaign production in Iterable, from standard sends to complex multi-step journeys, cross-channel sequencing, and conditional personalization at scale, • Establish and uphold high-quality QA standards across all campaign builds, every send is reviewed against a consistent bar before it touches a member inbox, • Partner with lifecycle strategy to pressure-test designs for feasibility before build begins, • Develop and maintain a modular content library so the team can execute standard builds independently without starting from scratch each time, • Build and scale dynamic content systems that deliver personalized experiences across member segments without requiring bespoke effort each time, • Own the logic behind personalization, segmentation rules, content variations, send conditions, and keep it clean, documented, and reusable, • Partner with Engineering on data point enablement, troubleshooting, and pipeline work that powers the personalization engine at scale, • Own send frequency logic and governance across lifecycle programs, balancing engagement goals with member communication preferences and maintaining guardrails as program volume grows, • Serve as the strategic lead on agency partnerships, directing prioritization, solutioning, and quality across all lifecycle production work handled externally, • Ensure agency output meets Spring Health's quality bar; provide structured feedback and escalate when needed, • Campaigns are built fast, launched clean, and perform to a consistently high quality bar, • The customization queue runs with clear SLAs, low escalations, and strong CS satisfaction, • The modular library grows over time, reducing bespoke effort and improving consistency across programs, • Frequency governance is airtight, members get the right messages at the right cadence without conflicts, • 5–8 years of experience in lifecycle marketing or CRM with a strong hands-on production and execution focus, • Deep Iterable experience required, you should be comfortable building complex journeys, dynamic templates, and modular systems from scratch, • Experience managing a high-volume production queue in a B2B2C or SaaS environment, • Familiarity with agency management and the rhythms of a fast-moving lifecycle marketing team, • Strong attention to detail, clear communication, and the ability to juggle competing priorities without dropping balls, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Family : Strategy & Transformation Consulting Travel Required : Up to 25% Clearance Required : None Is life sciences in your DNA? Breakthroughs in pharma are helping people live healthier lives, while medical devices enable patients to proactively maintain health - this is undoubtedly a transformative time for health care companies. Guidehouse's Life Sciences practice is an engine of innovation, helping pharmaceutical, biotech, medical device, and diagnostic companies develop custom solutions that tackle today's challenges, while anticipating tomorrows. You will have an immediate impact by partnering with our clients, across all levels, to deliver product planning, pricing, reimbursement, product commercialization, and regulatory and compliance solutions. Do you think you are up for the challenge? We continuously strive to foster an inclusive and diverse work culture and thoughtfully develop our people through challenging work, valuable learning and educational programs. We cultivate a culture of mentorship and feedback for professional and personal growth. We help our clients take control of their future. This mission extends to our employee's careers, health and well-being and by the many ways we give back to our communities. If you're passionately motivated to make a difference and deliver exceptional work, we invite you to learn more about your career opportunities at What You Will Do: The Global Market Access team provides commercialization strategy and reimbursement services to pharmaceutical, biotechnology, medical device, and diagnostics companies. Our client services range from pre-commercialization marketing strategies to determining and developing launch pricing and access strategies across major and emerging global markets. Associate Directors are key members of the Global Market Access teams and contribute to all levels of the consulting process. Associate Directors are responsible for the day-to-day management of consulting staff, project quality, and integral in building and maintaining client relationships. Specific responsibilities for the Global Market Access position include: * Track record of success developing, leading, and delivering global (e.g., EU, APAC, LATAM) pricing and access / reimbursement projects, with subject matter expertise on HTA assessment frameworks, pricing & reimbursement archetypes, and national / regional pricing & reimbursement mechanisms * Support development and review of project deliverables to ensure proper framing of strategic issues, use of appropriate methods, and that materials as well as final deliverables fully meet or exceed client standards * Facilitate client presentations and manage on-going relationships * Actively support in business development and project sales cycle * Manage and develop staff, including performance management * Create corporate- and product-level commercialization strategies for technologies in the early stages of the product development cycle * Lead qualitative / quantitative research with payers and HCPs including supporting the development of materials and facilitating discussions as required * Develop payer strategy including value proposition, global payer archetypes, and evidence generation expectations * Conduct pricing studies for new products, including determining pricing & reimbursement potential, list-to-net pricing dynamics, contracting considerations, etc... * Perform market landscape assessments for our clients' technologies and their competitors, which include evaluating clinical literature, health economic and outcomes literature, payer access & reimbursement policies, as well as pricing dynamics * Travel is project dependent but averages 20% percent What You Will Need : * BA/BS degree in Science, Biomedical Engineering, Healthcare, Business or related course of study. * 6 + years of prior work experience in the healthcare industry; experience in market access, reimbursement, pricing, and/or health economics is required, with transferrable management consulting experience. * 2-3 + years' experience managing the activities of a project team including workplan, staffing, deadlines scope and budget. * Demonstrated success supervising, coaching and mentoring more junior level staff and ownership and guidance of their career development. * Must be willing and able to travel to client sites across the US, up to 20% of the time. What Would Be Nice To Have : * An MBA/MS/MPH/PhD preferred. * Candidates should be able to clearly communicate the clinical and business implications of technically complex products and services. * Candidates should possess strong analytical skills and a deep interest in healthcare, market access and reimbursement. We seek candidates with strong verbal and written communication skills. * Candidates should be strong team players, take initiative, and think strategically and creatively. #LI-JK1 The annual salary range for this position is $135,000.00-$225,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: * Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays * Position may be eligible for a discretionary variable incentive bonus * Parental Leave and Adoption Assistance * 401(k) Retirement Plan * Basic Life & Supplemental Life * Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts * Short-Term & Long-Term Disability * Student Loan PayDown * Tuition Reimbursement, Personal Development & Learning Opportunities * Skills Development & Certifications * Employee Referral Program * Corporate Sponsored Events & Community Outreach * Emergency Back-Up Childcare Program * Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

This Jobot Job is hosted by: Craig Rosecrans Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $90,000 - $150,000 per year A bit about us: We are seeking an experienced Investor Relations Manager to help build and scale the investor communications function at a growing real estate investment firm focused on acquiring, improving, and operating multifamily assets across high-growth U.S. markets. This role will serve as the primary liaison between the firm and its investor partners, supporting reporting, capital raise coordination, and long-term relationship development. The position works closely with executive leadership, acquisitions, asset management, and finance teams to ensure transparent and consistent communication with stakeholders. This is an opportunity to help establish best practices for investor engagement within a vertically integrated investment platform supported by an internal property management operation. Why join us? • Competitive Base Salary, • Company paid health plan for employees, • Flexible Hours, • Very generous PTO, • Dental and Vision, FSA, HSA, • Small team, autonomy, • Many more great perks! Job Details Key Responsibilities Investor Communications & Relationship Management • Serve as a primary point of contact for investor communications across existing and prospective capital partners, • Manage ongoing engagement with high-net-worth individuals, family offices, and institutional investors, • Coordinate quarterly and annual investor reporting packages, • Respond to investor questions regarding portfolio performance, distributions, and strategy updates, • Prepare investor updates summarizing asset performance, portfolio strategy, and market positioning, • Partner with finance and asset management teams to translate operating results into investor-facing materials, • Track distribution schedules and investment-level reporting timelines, • Maintain investor dashboards and reporting infrastructure Capital Raise Support • Assist leadership with capital formation initiatives for new acquisitions and investment vehicles, • Coordinate investor presentations, webinars, and capital partner meetings, • Maintain investor pipeline tracking and CRM data integrity, • Support preparation of pitch decks, offering summaries, and investment highlights Internal Collaboration • Work cross-functionally with acquisitions, finance, asset management, and operations teams, • Help standardize messaging across investment updates and strategic communications, • Improve internal processes related to investor reporting cadence and delivery, • 5+ years of experience in Investor Relations, Private Equity, Real Estate Finance, Asset Management, or Capital Markets, • Experience supporting communications with limited partners, private investors, or institutional capital sources, • Strong understanding of real estate investment structures (preferred: multifamily or value-add strategies), • Ability to interpret financial performance and translate insights into investor-ready materials, • Advanced Excel skills and comfort working with investment-level reporting, • Experience preparing investor updates, performance summaries, or capital raise materials, • Excellent written communication and presentation skills, • Strong organizational skills with the ability to manage multiple reporting cycles simultaneously, • Experience working within a real estate private equity firm, investment sponsor, or vertically integrated owner/operator, • Exposure to investor CRM platforms (Juniper Square, AppFolio Investment Management, IMS, or similar), • Familiarity with waterfall structures, distributions, and equity reporting concepts, • Background supporting capital raises or investor onboarding processes, • Direct exposure to executive leadership and investment strategy, • High visibility across acquisitions, asset management, and finance teams, • Meaningful involvement in capital formation initiatives, • Growing real estate investment platform with active portfolio expansion Interested in hearing more? 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Family Law Associate - Top Family Law firm in Chicago! This Jobot Job is hosted by: Jacob Vane Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $110,000 - $140,000 per year A bit about us: We are a Chicago-based law firm renowned for its expertise in family law. Established as one of the premier family law firms in the area, it specializes in handling complex divorce cases, child custody disputes, and high-net-worth matrimonial issues. The firm boasts a team of highly experienced attorneys who are dedicated to providing personalized and strategic legal counsel. Known for their professionalism and client-centric approach, the lawyers at this firm are adept at navigating the intricacies of family law to achieve favorable outcomes for their clients. The firm's reputation is built on decades of successful representation, and it continues to be a leader in the field, offering comprehensive legal services tailored to meet the unique needs of each client. Why join us? • Mentorship from nationally recognized partners/founders., • Room for growth and partner tracks, • Excellent benefits (health, vision, dental), • 401k + Match, • Generous salary + bonuses, • PTO, • and more! Job Details Qualifications: • Juris Doctor (JD) degree from an accredited law school., • 3-5 years of experience practicing family law, with a focus on litigation, is required, • Must reside in or be willing to relocate to the Northern Suburbs of Chicago, • Must be willing to primarily practice in North Suburban Counties (such as Lake & McHenry), • Admission to the state bar and in good standing. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Member Engagement Strategy Associate to join our fast-growing Member Growth Marketing team. This role is ideal for an early-career marketer who is excited to learn how to drive meaningful member engagement through thoughtful, data-informed marketing execution. You will support Member Engagement Strategy Managers across all verticals, helping to execute high-impact marketing initiatives for some of Spring Health's most strategic customers. As a key execution partner, you'll bring campaigns to life—supporting launches, managing deliverables, and fulfilling custom marketing needs that drive member enrollment, activation, and ongoing engagement. This role is designed as a growth pathway into a Member Engagement Strategy Lead position, offering hands-on experience in campaign execution, cross-functional collaboration, and exposure to strategic account marketing. This is a full-time, hybrid position based in New York, reporting to the Director, Member Engagement Strategy. This role operates on a hybrid model including 3 days per week working in our NYC office located at 60 Madison Ave. Occasional travel may be required for team or company events/meetings. What you'll do: • Support the execution of member marketing strategies across a portfolio of enterprise customers, partnering closely with Member Engagement Strategy Leads, • Manage end-to-end execution of lower complexity campaigns, including defining campaign briefs, test plans, and objectives; launching campaigns; and conducting post-deployment performance analysis. This includes collaborating closely with cross-functional teams to ensure campaigns align with objectives and customer requirements, • Manage campaign timelines and deliverables, ensuring work is completed accurately and on time, • Execute and fulfill custom marketing requests for high-priority accounts, including adapting templates or creating new assets as needed, • Support customer launches by coordinating materials and helping ensure smooth go-to-market execution, • Track and report on campaign performance, helping organize results and surface key insights, • On-time delivery: 90–95% of campaigns and deliverables are completed on or before deadline, • Execution quality: Campaigns are deployed with a high level of accuracy, with minimal errors and strong attention to detail, • Engagement performance: Campaigns consistently meet or exceed standard industry benchmarks (e.g., email open and click rates), • Responsiveness: High-priority and custom requests are handled quickly and effectively across multiple accounts, • Member Engagement Strategy Leads and cross-functional partners view you as a reliable, proactive execution partner, • 1–3+ years of experience in marketing, communications, or a related field (internships welcome), • Strong attention to detail and organizational skills, with the ability to manage multiple projects at once, • Clear written and verbal communication skills, • Comfort working in a fast-paced environment with shifting priorities, • A proactive, "roll up your sleeves" test and learn mindset with strong sense of ownership over your work, • Ability to collaborate effectively across teams and incorporate feedback, • Interest in data-driven marketing and eagerness to learn how to interpret campaign performance, • Familiarity with or interest in project management and marketing tooling (i.e. Iterable, Asana, Smartsheets, Marq) a plus, • Passion for mental health and mission-driven work, • Experience with Iterable or other email CRM preferred, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! Customer Success at our company is working—and working well. Customers are onboarding successfully, relationships are strong, and retention is solid. But we are entering the next phase of growth where we need: • Onboarding is measurable, scalable, and efficient, • Product readiness and activation are clearly defined, • Customer health is predictive, not reactive, • CSM time is spent where it creates the most value, • Customers are segmented intentionally, not accidentally, • Success is measured by Net Revenue Retention (NRR) across software and payments This includes: • Establishing clear definitions of product readiness, activation, and ongoing adoption, • Designing onboarding with measurable outcomes and clear exit criteria, • Ensuring onboarding outcomes set the foundation for long-term success, • Aligning Customer Success, Product, Sales, and Support around shared definitions of customer progress and end-to-end customer experience, • Clarifying ownership across teams—what CS handles, what Support handles, and where Product must improve, • Expand the scope of Customer Success to include broader Customer Experience, spanning Onboarding, Customer Success, and Support alignment, • Own Onboarding and Customer Success outcomes directly, with clear accountability for activation, adoption, and retention, • Maintain a dotted-line partnership with Support—not a direct management responsibility, but accountable for ensuring customers have the right channels, responsiveness, and resolution pathways You will design and implement a segmentation model that defines: • Customer tiers based on revenue, complexity, payment volume, and strategic value, • Engagement models for each tier (high-touch, tech-touch, pooled, automated), • Which customers receive a named CSM, • Objective, not intuition-based, • Predictive, not reactive, • Actionable for CSMsThis includes:, • Identifying leading indicators of churn and expansion, • Integrating both software usage and payments data, • Translating health signals into clear operational actions, • Partnering with Product, Engineering, and Data to surface these insights directly in the tools CSMs use every day You will: • Align CS metrics and incentives around NRR, • Integrate adoption, expansion, and payments growth into CS workflows, • Ensure CSMs are rewarded for long-term customer value, not short-term saves You will: • Coach and develop the Customer Success Director, • Create clear career paths, expectations, and performance frameworks, • Introduce scalable processes and operating rhythms, • Build reliable reporting, forecasting, and executive visibility into the health of the customer baseWhat Success Looks Like:, • Clear definitions of product readiness, activation, and success, • Onboarding that is measurable and scalable, • A trusted customer health model used daily by CSMs, • Account tiering that aligns effort with customer value, • Data-driven digital CS programs that enable scalable one-to-many customer engagement, • AI embedded in CS workflows to surface insights and automate routine actions, • Systems that support account planning, activity tracking, whitespace analysis, and expansion forecasting, • Improved Net Revenue Retention across software and payments, • CSM time focused on the right customers at the right moments, • A Customer Success organization built to scale with the companyWho You Are:, • 10+ years of experience, • You’ve built or scaled Customer Success and onboarding organizations before, • You’ve designed segmentation, health scoring, and NRR models from the ground up, • You’re comfortable operating at both strategic and operational depth, • You know the difference between activity and impact, • You bring structure without bureaucracy, • You respect what’s working—and know when it’s time to evolve itBonus if you have:, • Led CS in a multi-product environment, • Owned revenue-adjacent outcomes, • Partnered closely with Sales, Product, and FinanceThis role offers a base salary range of $200-230K plus a performance-based bonus, bringing on-target earnings (OTE) to approximately $275k. In addition, the role includes a meaningful equity grant. Final compensation will depend on experience and impact.We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

Job Description About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise., • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation. Premier Client Service Specialist Office Location: Jersey City, NJ & Dallas, TX About the Team & Role: Moomoo Financial seeks a polished Premier Client Service Specialist to deliver exceptional, dedicated support to our high-net-worth (HNW) and premier clients. This role is central to providing white-glove service for account onboarding, asset transfers, and ongoing relationship management, with a focus on understanding client needs, addressing concerns, and executing retention strategies for at-risk clients. The ideal candidate is a proactive and consultative professional with deep platform expertise, dedicated to building long-term trust with our most valuable clients and ensuring a superior service experience at every touchpoint. What You'll Do: 1. Premier Client Service & Relationship Management (Primary Focus) • Act as the primary dedicated liaison for VIP clients, managing complex inquiries related to equities, options, margin, and account management., • Lead and oversee the seamless end-to-end process for premier client onboarding, account funding, and stock transfers, including handling corporate accounts., • Proactively monitor client relationships, identify potential needs, and provide dedicated support to enhance client satisfaction and loyalty., • Serve as the key point of contact for premier clients, providing timely and accurate responses via email, phone, and other channels. 2. Client Retention & Strategic Support • Proactively identify at-risk clients expressing dissatisfaction or intending to withdraw significant assets., • Lead retention efforts by initiating direct contact, understanding the root cause of issues, and presenting tailored solutions to preserve the relationship., • Develop and implement strategies to enhance client satisfaction and improve overall service delivery for the premier segment., • Analyze client feedback and pain points to advocate for platform or service improvements that benefit the HNW client experience. What You Bring: • FINRA Series 7 & 63 licensed., • Bilingual (Chinese & English), • 3+ years in financial services with demonstrated success in premium client support (e.g., wealth management, private client services, or similar)., • Exceptional communication and relationship-building skills, with a proven ability to manage high-touch client relationships. Act as the key relationship associate for MFI premier clients by providing timely and accurate responses to inquiries via email, phone, and other communication channels., • Strong platform expertise and working knowledge of brokerage operations, trading products, and complex account procedures., • Proven experience in handling and serving corporate accounts., • Proactive problem-solver with a demonstrated ability to identify client needs, de-escalate concerns, and present effective solutions., • Collaborative mindset with the ability to work effectively across Service, Marketing, and Compliance teams. Preferred Qualifications: • Experience in developing and implementing client retention strategies., • Background in compliance or a strong understanding of regulatory frameworks governing client communications., • Demonstrated ability to build deep client relationships, identify growth opportunities, and drive long-term loyalty., • Skilled in trading products and delivering platform demonstrations. What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $70,000 - $110,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering an exceptional client experience, and knows how to turn data into value for the brands they work with. Spate is the machine intelligence platform used by top industry beauty brands for marketing and product innovation. We analyze over 20 billion search signals to spot the next big beauty trend and help brands identify what consumers really want. Spate was founded by two ex-Googlers that built the Google trendspotting division and uncovered trends such as turmeric, cold brew, and face masks. With a strong proven track record, Spate has become the trusted source for beauty data across publications such as the New York Times, WWD, Vogue, and CEW. As a Junior CSM at Spate, you'll own a portfolio of accounts across the beauty and wellness space — serving as the primary relationship owner from onboarding through renewal and upsells. You'll be responsible for driving retention, deepening product adoption, and the long-term client health across some of the top beauty brands in the industry. Day-to-day, you'll work closely with our Sales, Insights, and Product teams to ensure clients are getting maximum value from the platform, and advocate internally when they're not. You'll onboard new clients with confidence, leveraging a proven playbook built across 200+ accounts. We're looking for a beauty enthusiast who's equally comfortable talking data. We'll train you on how to use Spate's trend intelligence for product development and marketing in beauty, but you'll bring the curiosity and drive to make that knowledge stick. Responsibilities • Own a portfolio of accounts across multiple tiers; manage relationships, health, and outcomes end-to-end, • Lead structured onboarding and training for new clients, ensuring fast time-to-value and strong product adoption, • Monitor account health and proactively engage at-risk accounts before churn signals escalate, • Drive renewal conversations, negotiate contracts, and maintain a high net revenue retention rate, • Conduct regular check-ins and strategic touch points with key stakeholders, • Translate platform data into actionable use cases tailored to each client's business goals, • Maintain clean, up-to-date records in CRM (HubSpot/ChurnZero) — activity logging, health scores, and contact data, • 2 - 4 years of experience in Customer Success, Account Management, client services, or a consultative client-facing SaaS role, • Demonstrated track record of owning renewals and hitting retention or satisfation targets, • Strategic thinker with a bias towards action in a fast-paced environment, • Self-starter with proven creative problem-solving credentials, • Strong executive presence — comfortable presenting to senior stakeholders and navigating complex organizations, • Exceptional written and verbal communication skills, • Highly organized and detail-oriented, with the ability to manage a large book of business without things slipping, • Excited about being part of a growing team, • Authorized to work in the U.S. Preferred Qualifications • Experience in beauty, CPG, retail, or trend/consumer insights industries, • Background in agency, consulting, market research, analytics, or brand management a plus, • Familiarity with HubSpot, ChurnZero, or similar CS platforms About Spate At Spate, we use data science to predict the next big consumer trend in beauty, personal care & food. Spate was founded in 2018 by Yarden Horwitz & Olivier Zimmer, two ex-Googlers who led the trendspotting division at Google and uncovered trends such as turmeric, cold brew, and face masks. Spate has been funded by the prestigious Y Combinator incubator and Initialized Capital. We currently have ~200 clients in the U.S., mainly in the beauty space from direct-to-consumer brands to big names such as L’Oréal, Estée Lauder, Unilever, and more. As two ex-Googlers with a passion for using data to spot new patterns in consumer behavior, and we have made it our mission to build the world’s greatest consumer trends prediction platform of all time. And not just because we want to be trendy, but because we want to help brands get better at giving consumers what they really want. Brands waste over $200BN every year due to product launch failures and inventory waste. By spotting Turmeric, we were able to tell brands to stop wasting money on kale products and provide consumers with glorious golden milk lattes instead - because that’s what consumers want. How do we do this? We tap into publicly available consumer data (anonymous and aggregated) to identify interesting shifts in consumer behavior. We leverage the latest available technology in ML to solve problems in ways that have never been explored before. Why Spate? • Join a well-funded company that is working with the top brands in beauty, wellness & consumer goods, • Work directly with the founders to set the direction of the company, • Grow in a fast-paced environment, • Always be up-to-date on the latest trends! We enjoy a casual atmosphere, but our culture is about getting things done. We are passionate yet pragmatic when it comes to solving problems in a fast-paced environment. Our standards are high, but we thrive on working with people we respect and can learn from. We’re flexible on work styles as long as everyone is getting their work done - and getting it done well. We are an equal opportunity employer where our diversity and inclusion are central pillars of our company strategy. We look for applicants who understand, embrace, and thrive in a multicultural and increasingly globalized world. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Spate offers: • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays), • Work From Home flexibility, • You would be expected to come to the NY office twice a week, with the flexibility to work remotely during the year upon your manager's approval, • Salary for this role: $80K to $90K + $20K OTE ($100K - $110K total)

Job Description JAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR CLIENT ADVISOR FOR OUR MADISON AVENUE (UPPER EAST SIDE) LOCATION OBJECTIVE OF THE POSITION The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client Advisor is charged with overseeing all aspects of the store and staff, when is the most senior presence in the store. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES • Achieve daily, monthly, and annual sales targets and key performance indicators., • Establish relationships with clients and manage communication consistent with James Perse., • Set the example for exceptional customer service, client experience and store standards., • Maintain the selling floor, merchandise. visuals and store standards., • Maintain and grow existing clients and reach new prospects through networking and outreach., • Support operational tasks and projects., • Open and close the store and conduct all opening and closing procedures., • Local market knowledge of clientele base and brand competitors., • Participate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.)., • Adhere to all store and company procedures while maintaining operational and client experience excellence. Education • High School Diploma or GED required., • Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales., • Ideally has a cultivated and established clientele following, • Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand lifestyle., • Strong interpersonal and communications skills both verbal and written., • Strong independent work ethic, excellent time management skills, and high level of integrity. This position pays $20.00 per hour plus commission on personal net sales. JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style. At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world. Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law. JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount. To view and learn more about our open positions visit: We appreciate your interest in our company and look forward to hearing from you. JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous Powered by JazzHR XtSB74LHWb

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued customers. Collaborating and partnering with designated Strategic Customer Success Managers, the CSA provides vital support to deliver exceptional service and uphold customer KPIs. This is a full-time, fully remote position on our team. Occasional travel for team events may be required. What you'll do: • Act as a support resource and secondary point of contact for assigned customers, working closely with designated Strategic Customer Success Managers (SAM) to ensure seamless service delivery., • Collaborate with the cross-functional teams to resolve customer issues and ensure a seamless customer and member experience., • Participate actively in customer meetings under the direction of SCSM, coordinating, supporting and addressing customer needs and concerns., • Assist in the creation and maintenance of project management documentation such as Gainsight and Asana Customer Dashboards, ensuring adherence to client deadlines, internal team SLAs, and providing regular updates to SCSM and customers., • Maintain accurate customer information in Spring Health Admin, including detailed notes and auditing to ensure precise setup., • Investigate and resolve member issues, collaborating with SCSM on resolution steps and providing comprehensive, detailed follow up., • Track and maintain all cross-functional dept asks ie. reporting, marketing, invoicing, product/engineering, and clinical support requirements meticulously, ensuring timely delivery to SAM for action., • Compile Quarterly Business Review (QBR) slide decks by extracting data from Looker and other relevant sources, providing insights into customer performance, and contributing to the SCSM's report narrative., • Coordinate the preparation and distribution of member marketing materials, including organizing customer events and attending Spring Virtual Events ., • Building relationships through collaboration across departments, including product, operations, data science, and marketing, to ensure a holistic approach to customer success., • Act as key support of the customer relationship continuity by managing incoming client requests and updates in the account owner's absence, • Assists in coordinating transition planning, documentation, and communication to ensure minimal disruption to the customer support or member experience during account transitions, • Manage open tickets efficiently, ensuring deadlines are met and contributing to reporting updates and enhancements to drive overall team success., • Response & Resolution Time: Acknowledge inquiries within 24 hours and resolve 90% of tickets within SLA., • Accuracy of Customer Records: Ensure 100% accuracy in Spring Health Admin updates., • QBR & Reporting Completion: Deliver 100% of Quarterly Business Review decks on time., • Cross-functional Coordination: Complete 95% of assigned internal requests (marketing, invoicing, product, etc.) within deadlines., • 2+ years of experience in customer-facing roles, preferably in a B2B environment., • Proven experience presenting information to customers and adeptness at receiving and implementing feedback., • Bachelor's degree or equivalent work experience., • Exceptional organizational, presentation, and communication skills, both verbal and written., • Ability to adapt quickly to change, respond promptly to issues, and devise creative solutions., • Self-motivated, team-oriented individual with a strong desire to excel in a dynamic startup environment., • Commitment to continuous personal and professional growth., • Technical proficiency with tools and responsibilities such as SFTP, ticketing systems, project management, and data entry., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers, • Elevate our operational components of how we deliver towards our customers, • Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience, • Accustomed to proving return-on-investment for complex software solutions, • Motivated to drive value-based outcomes for your executive stakeholders, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced environment, and skilled at prioritizing incoming requests, • Able to drive change into our teams to deliver a better customer experience, • Willing to travel, job requires (Estimated 10-20%), • BA/BS in a relevant subject is required, • 6+ years in a client-facing role within a CSM role for strategic customers, • Proven success and genuine enthusiasm for working directly with large customer and executives, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Strategic customers including Fortune 500 companies, • Experience coordinating, hosting, and leading strategic meetings with C level executives, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology, • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Director owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionClient Success Manager Retention, Expansion & The Pippin Experience Location: Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director - Customer Success Travel: Occasional (<15%)Posted: 2026 About Pippin Title Pippin Title is the USA's nationwide title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-ready reports to title agents, lenders, underwriters, and law firms in all 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with Qualia, SoftPro, Resware, and TrackerPro let them order, track, and close without leaving their native platform. Featured in TechCrunch, the Wall Street Journal, Axios, and Fortune, Pippin is a well-funded, growing company redefining one of real estate's oldest industries. The Role The Client Success Manager is the owner of the post-sale relationship at Pippin. You'll manage a mixed book of title agents, underwriters, lenders, and law firms — keeping them successful, retained, and growing. You'll quarterback everything that happens after implementation: adoption, order volume, quality feedback, expansion into new states or report types, integration enhancements, and renewal. You are the single face of Pippin for your accounts, and the voice of your accounts inside Pippin. What You'll Do Own The Book • Manage a defined portfolio of active Pippin accounts across segments (title agencies, underwriters, lenders, law firms), with clear targets on Net Revenue Retention, Gross Retention, and order-volume growth., • Build account plans that map each client's buying reasons, KPIs, stakeholder map, order pattern, integration state, and expansion opportunities., • Drive a structured cadence — weekly tactical with ops leads, monthly reviews with team leads, quarterly business reviews with executive sponsors — adjusted to account size and maturity. Drive Adoption & Order Growth, • Monitor adoption and order health — dashboard signals, order mix, volume trends, integration usage — and intervene early when usage softens., • Run expansion plays — new states, new report types (commercial, energy, foreclosure, two-owner, etc.), additional offices, new integrations — and partner with Sales on material expansions., • Coach clients on getting more value out of the portal, order tracker, live chat, and integrations (Qualia, SoftPro, Resware, TrackerPro). Quality, QC & Voice Of Customer, • Be the conduit between clients and Operations when there are quality, turnaround, or report-format issues — diagnose fast, mobilize the right internal team, and close the loop with the client., • Capture product feedback systematically and feed it to Product and Engineering with enough context (client size, segment, use case, frequency) for them to prioritize., • Protect the Pippin Experience — set realistic expectations during onboarding, recover strongly when something goes wrong, and convert recovery moments into trust. Renewals & Commercial Ownership, • Own renewals across the book — forecast them accurately, negotiate within guardrails, and keep Gross Retention at or above target., • Spot and qualify expansion — when a client is ready for more volume, a new report type, or a deeper integration, move fast and involve Sales where appropriate., • Identify at-risk accounts early, build recovery plans, and escalate proactively rather than on the quarterly surprise.What You Bring, • 2-4 years of client-facing experience in Client/Customer Success, Account Management, or Client Services at a SaaS, fintech, proptech, title, escrow, or mortgage-tech company., • Proven retention & expansion — you can point to specific accounts you saved, grew, and made reference-able., • Industry familiarity — you understand title, escrow, closing workflows, or real estate services, and can talk credibly about commitment-ready reports, underwriter requirements, and state-by-state search nuance (or can ramp on it quickly)., • Technical comfort — fluent in a CRM (Salesforce or HubSpot) and BI dashboards; comfortable enough with integrations to have a credible conversation about Qualia/SoftPro/Resware/TrackerPro., • Executive presence — you can run a QBR with a title agency owner or the VP of Operations at a national underwriter and leave them better informed than when they walked in., • Commercial instinct — you're comfortable owning a renewal number, negotiating, and protecting margin without damaging the relationship., • Operator mentality — you write the SOP, build the health-score model, templatize the QBR deck, and ship the retention playbook rather than waiting.Nice to Have, • Direct Customer Success experience at a proptech, title-tech, or mortgage-tech company., • Experience owning renewals and driving Net Revenue Retention as a stated target., • Prior work inside an early- or growth-stage, VC-backed environment.Success In The First 12 Months, • First 30 days: complete Pippin product, portal, integrations, and QC ramp; meet every active account in your book; publish a risk-and-opportunity read on the portfolio., • 60 days: stand up the cadence (weekly/monthly/QBR) for your accounts and close any open implementation loose ends., • 90 days: deliver your first QBRs; complete two concrete expansion plays; no unexpected churn in the book., • 6 months: tracking at or above Gross Retention and Net Revenue Retention targets; contributing repeatable playbooks (adoption, expansion, at-risk recovery) back to the team., • 12 months: portfolio is at or above retention and expansion targets, reference-able accounts have grown, and you've raised the bar on what the Pippin Experience means post-sale.Compensation & Why Pippin, • Competitive base plus performance bonus tied to retention and expansion outcomes., • Equity in a category-defining, venture-backed company., • A marquee book of clients — including CATIC, Westcor, AmTrust Title, Stewart, First American, Old Republic, Investor's Title, EasyKnock — to learn from and grow., • Medical, dental, vision, 401(k), and flexible paid time off., • Fully remote, outcomes-first culture. Pippin Title is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job Description T&M Associates is seeking a senior‑level client leader with deep experience and relationships within Oil & Gas, Industrial Manufacturing, and Chemical Manufacturing environments. This role combines strategic client management with proactive business development to expand T&M’s presence across North America. The ideal candidate is both a trusted client advocate and a strategic partner—focused on retention, growth, and long-term success for both our clients and the company. T&M is headquartered in the Northeast region, with offices strategically located throughout the country. This position can be located in proximity to any of our regional offices – NJ, PA, OH or IN. Key Responsibilities: • Client Relationship Management: Serve as the primary point of contact for assigned clients, ensuring smooth onboarding, timely communication, and a consistent, high-quality client experience., • Retention & Growth: Develop and execute strategies to strengthen client relationships, increase retention, minimize churn, and identify opportunities for cross-selling and upselling across T&M’s full suite of services., • Strategic Oversight: Oversee delivery of services to ensure satisfaction, quality, and alignment with client expectations. Collaborate with internal teams to ensure tasks are completed effectively and client commitments are met., • Client Advocacy & Engagement: Act as an advocate for client needs while balancing company objectives. Proactively address and resolve issues, ensuring both client satisfaction and operational efficiency., • Business Development: Identify and pursue new business opportunities through prospecting, networking, and industry engagement. Leverage existing relationships in Oil & Gas, Industrial Manufacturing, and Chemical Manufacturing sectors to drive regional growth., • KPI Management: Monitor and report on key performance indicators such as client retention rate, booked new business, net revenue growth, cross-selling activity, and direct labor multiplier to ensure alignment with company goals., • Strategic Planning: Play a key role in client selection, engagement decisions, and management assignments. Collaborate with leadership to align account strategies with broader business objectives., • Cross-Functional Collaboration: Partner with internal technical, operational, and sales teams to deliver tailored, high-value solutions that meet regulatory standards (RCRA, OSHA, environmental compliance)., • 15–20 years of private-sector experience in client management, business development, or sales, preferably within industrial, energy, environmental or engineering industries., • Proven success in maintaining and expanding long-term client relationships., • Strong negotiation, communication, and diplomacy skills to balance client advocacy with organizational goals., • Demonstrated ability to monitor and achieve key performance metrics., • Existing, verifiable relationships within industrial markets highly preferred., • Proficient in CRM tools, pipeline management, and performance reporting. T&M Associates offers a competitive and comprehensive benefits package designed to support the health, well-being, and professional growth of our employees. Benefits include comprehensive insurance (medical, dental and vision), a 401(k) with company match, paid time off, flexible work schedules, wellness programs, and professional development opportunities — all within a people-first, award-winning hybrid work environment. See more details about benefits here. If this sounds like a company you want to be part of then apply now! New Hires must have documents indicating they are eligible to work in the United States. EEO/AA Employer. For California based applicants, our CCPA-CRPA Privacy Notice can be found on our Careers page at #LI-HYBRID

Job DescriptionFirm Summary: Winged Keel Group is the premier national platform for the structuring, implementation, and administration of high-end life insurance solutions. With ten offices nationwide, the firm specializes in Traditional Life Insurance, Business Continuation Insurance, Private Placement Life Insurance and Annuities, and Corporate-Owned Life Insurance portfolios. Position Summary: Winged Keel Group’s Client Services department focuses on delivering best in class service to our ultra-high net worth clients. Offering a suite of services that include customized reporting, premium invoicing, task management, and the preparation of client life insurance portfolio reviews, the bedrock of this department is our disciplined approach to monitoring and maximizing the performance of our clients’ portfolios. The client is always our first priority and taking a close second is our commitment to collaborating within the team to meet objectives and expectations in a timely fashion. The successful Client Services Senior Associate will use his or her knowledge of life insurance and client service experience to follow our established processes and prepare deliverables. Relevant skills that a Sr. Associate will be able to further develop in this role include task management and time management skills, effective communication skills, and an exceptional attention to detail. The work is challenging, and hard work is recognized and rewarded. Position Responsibilities: Leadership • Oversee team of 3-4 team members by monitoring individual workloads and goals., • Provide guidance, training and constructive feedback to team members to drive productivity., • Act as the liaison between the team and management., • Foster a collaborative and motivated team culture., • Review work of teammates; identify errors and recommend enhancements that will contribute to an improved customer experience.Portfolio Management, • Assist clients and advisors with questions about insurance portfolios. Anticipate additional questions and information required for others to make informed decisions. Prepare and explain relevant analysis., • Obtain policy values, forms, and information from insurance carriers., • Use insurance company software to run (or request from insurance companies) inforce policy illustrations. Identify results that don’t make sense or are inconsistent with previous illustrations. Proactively prepare or obtain additional illustrations as needed., • Prepare premium invoices and policy summaries., • Prepare split dollar reporting., • Prepare paperwork for and process death claims, surrenders and withdrawals, policy changes, such as title and allocation changes; follow up where needed to manage multi-step transactions through to completion and confirm accurate processing., • Update and maintain client information; document all client transactions., • Understand income tax attributes of life insurance and strategies used to fund life insurance in a tax efficient manner.Reporting and Analytics, • Use Excel to prepare complex insurance portfolio reviews that include multiple product types and funding scenarios with IRR calculations, • Use Excel to prepare customized reporting for multi-life portfolios., • Create new Excel templates for scenarios not adequately covered by existing formats. Compliance:, • Understand and adhere to compliance procedures when working with variable life insurance.Communication, • Proactively communicate with internal Client Relationship Managers., • Coordinate with the Financial Analysts when advanced analytics are needed. Ideal Candidate will Possess the Following:, • 3-5 years of client service experience in the insurance industry preferred., • 2-4 years in a leadership or senior role., • Bachelor’s degree, • Industry Licenses (a plus) – Series 6, 63, Life, Accident & Health, • Proficiency in Microsoft Outlook, Word, and Excel, • Understanding of life insurance products (term, whole life, UL, IUL, GUL, VUL), • Experience with life insurance customer service, • Demonstrated leadership qualities and experience, • Problem solver; confidence to handle issues independently and judgment to escalate when needed, • Ability to prioritize, stay organized, and manage multiple tasks and deadlines in a fast-paced environment, • Ability to pick-up and understand new software and technology relatively quickly, • Understanding of basic financial math concepts like gross and net rates of return, gain/loss, • Understanding of estate planning fundamental (a plus), • Ability to develop and maintain positive relationships within the firm and with common outside contacts, • Strong interpersonal communications skills (both written and oral), • Willingness to accept constructive feedback, • Strong work ethic and commitment to the highest standards of excellence, • Strong sense of accountability and ownership of his or her workWorking Conditions/Demands/Complexity:, • Required to work on a computer for a substantial part of the day, • Frequent work in the evenings and occasionally weekends, as needed to meet deadlines MhqgHstsWv

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

The External Fraud Risk Team within WM CDO works to define appropriate fraud risk thresholds for WM and govern controls that keep net external fraud losses within tolerance while achieving business objectives. They will also maintain analytics and metrics to monitor the overall health of WM's fraud

Job Description Retail Sales Representative Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. We offer competitive hourly pay of $18/hour + commission $15,000 - $25,000 (Annually) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner for Optimum. You'll work in our stores, helping residential customers connect to essential services like high-speed internet, mobile, video, and voice. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Requirements Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales required. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Benefits Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18 per hour Expected hours: No more than 40 per week Benefits: • 401(k), • Dental insurance, • Health insurance

Job Description Retail Sales Representative Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. We offer competitive hourly pay of $18/hour + commission $15,000 - $25,000 (Annually) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner for Optimum. You'll work in our stores, helping residential customers connect to essential services like high-speed internet, mobile, video, and voice. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Requirements Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales required. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Benefits Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18 per hour Expected hours: No more than 40 per week Benefits: • 401(k), • Dental insurance, • Health insurance

Job Description About the Brand: At Oliver Cabell we craft elevated footwear by combining old-school materials with modern techniques, using only high-quality components—from custom outsoles to ethically sourced Italian leathers. Launched in 2018 by then 29-year-old Scott Gabrielson, who left his job at a non-profit and moved to England with no background in fashion or retail, the brand was built on a passion for balanced design and quality, comfortable footwear. While our team has since grown and relocated to the U.S., we remain united by a commitment to everyday durability, thoughtful craftsmanship, and a belief in doing things differently—offering premium shoes without the traditional markups. About the Role We are committed to finding exceptional talent to represent our boutique in SoHo. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds. Key Performance Indicators (KPIs) • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR ccqT71mHu0

Job Description About the Brand: Malbon was born in Los Angeles during a transformative chapter in Stephen and Erica Malbon’s lives: parenthood. During this time, golf became more than just a game; it became a source of connection and purpose, providing a sense of grounding amidst a period of change. As their love for the sport deepened, they recognized both the beauty of its traditions and the opportunity to evolve them for a modern audience. Stephen and Erica sought to honor the heritage of golf while opening it up to a broader community, blending time-honored values with a fresh, creative spirit. Determined to push the game forward, they infused golf with the energy of fashion, music, art, and lifestyle sports. Their goal was to make golf inclusive and relevant to a new generation. About the Role We are committed to finding exceptional talent to represent our boutique in Soho. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is required., • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds. Key Performance Indicators (KPIs) • Golf Enthusiast: you're not only a fan of the sport but are on the course any chance you get! Your knowledge and interest expands far beyond just the players on tour and golf courses in your neighborhood., • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR AaHbQvE3U9

Job Description About the Brand: Relentless in creating the absolute best, REDVANLY was conceptualized for athletes, and actualized by athletes. Born through the lens of athletics, REDVANLY prioritizes performance, focuses on functionality and breeds style. We create confident and comfortable wardrobe essentials that are timeless, luxurious and designed to compete. About the Role We are committed to finding exceptional talent to represent our boutique on Bleecker St in New York City. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds. Key Performance Indicators (KPIs) • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR qhjln0rv7G

Job Description About the Brand Established in 1972, TONY BIANCO has been dedicated to designing quality, fashion-forward footwear for five decades. Today, TONY BIANCO is Australia’s leading footwear brand, celebrating individuality as the essence of true style. With considered details, dynamic heel heights, and a focus on leather textures, we embrace low-key luxury and minimalistic dressing to create a future-proof shoedrobe. About the Role We are committed to finding exceptional talent to represent our boutique coming to Soho, March 2026 through June 2026. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR t8BlqcZG7o

Job Description About the Brand: Hey! We’re SET. We’re here to simplify the way you get dressed. In an effort to be more effortless, we design athleisure that blurs the line between form and function. Whether you're getting active or actively chilling on the couch, our elevated essentials take you there. We’re a community first and a brand second. Seriously. Everything we create is with you in mind— from styles and colors, to what's to come and what's coming back. We believe open communication is key, because we’re at our best when you feel yours. We love to share what's going on BTS (behind the SET). Production planning, photoshoots, business day-to-day, what's up next, the good, the bad and the challenging. We're big on keeping it real and we'll always share the "why," because you deserve it. About the Role We are committed to finding exceptional talent to represent our boutique in the West Village. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds. Key Performance Indicators (KPIs) • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR fcZmrGtx8a

Job Description About the Brand: Rowing Blazers is an American clothing brand and design lab originally founded by designer, author, archaeologist and former U.S. national team coxswain Jack Carlson in 2017. We’re known for our subversive, inclusive take on “preppy” style and the classics — as well as our celebrity clientele, cult following, and diverse collaborations. Just like Carlson’s celebrated book from which the brand takes its name, Rowing Blazers is a colorful celebration of history, authenticity, fashion and culture; and of the myriad traditions, quirks, myths and lore that supply it all with meaning and continuity. About the Role We are committed to finding exceptional talent to represent our boutique on Elizabeth St. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds., • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR eZ3uEJDs1U

Job Description Retail Sales Representative Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. We offer competitive hourly pay of $18/hour + commission $15,000 - $25,000 (Annually) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner for Optimum. You'll work in our stores, helping residential customers connect to essential services like high-speed internet, mobile, video, and voice. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Requirements Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales required. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Benefits Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18 per hour Expected hours: No more than 40 per week Benefits: • 401(k), • Dental insurance, • Health insurance

Job Description Join Us Today: If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most competitive compensation packages in the furniture industry: • Commission-based salary ranging from $40,000 to $90,000 per year, based on performance, • Annual bonus structure tied to individual performance and company success, • Weekly commission and bonus opportunities on written sales, • Presidents and Premier Programs that offer additional weekly bonus incentives, • Paid, comprehensive two-week training through the Ashley Sales Academy, • 401(k) retirement plan with company match, • Paid time off, holiday pay, and your birthday off, • Medical, dental, and vision insurance starting as low as $25 per week, • Employee discounts on furniture and accessories, • Referral bonuses up to $1,000 for recommending successful candidates Our Culture and Team Member Programs: FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including: • Hope to Dream: A portion of mattress sales funds beds for children in need, • Give a Day: Paid volunteer day annually with an approved non-profit organization, • Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress, • Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness, • Team Member Relief Fund: Financial assistance during unexpected life events, • SmartDollar: A free financial wellness platform to help manage budgets and plan for the future Position Overview: Home Furnishings Advisor The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction. Key Responsibilities: Sales and Customer Experience • Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach, • Welcome and engage with every guest professionally and attentively, • Deliver compelling product presentations and offer complete solutions including protection plans and financing, • Build and maintain customer relationships through proactive communication during and after the sales process Post-Sales Administration • Accurately complete post-sale documentation and ensure order details meet customer expectations, • Provide all necessary paperwork to the Customer Service Department, • Enter accurate customer information into the UPs system, including contact details for future follow-up, • Record advertising efforts and maintain a lead database using customer information forms Showroom Presentation • Support store appearance through regular floor recovery and adherence to safety and cleanliness standards, • Ensure every customer has a professional and welcoming in-store experience Professional Development • Use company-provided tools and training to enhance sales performance, • Stay informed about product updates and company initiatives, • Participate in sales meetings, training sessions, and one-on-one coaching Performance Expectations: You will be evaluated on a variety of key performance indicators including: • Total sales volume and sales per guest, • Bedding sales, close rate, protection plan sales, and average transaction value, • Number of credit applications submitted, • Net gross margin and guest satisfaction (Net Promoter Score), • Total Piece Exception Rate and related inventory accuracy metrics Additional Duties: • Assist with cashiering or merchandise tasks as needed, • Participate in inventory and other operational processes, • Travel to other store locations for training or meetings as required Schedule Requirements: • Must be available to work at least 40 hours per week, including weekends, • Additional hours may be required during holiday or peak seasons, • Regular attendance at the assigned store is required, • Two days off per week are scheduled except during holiday periods Qualifications: • Highly motivated with a positive attitude and strong interpersonal skills, • Previous sales experience is helpful but not required, • Comfortable in a performance-driven, customer-focused retail environment, • Strong attention to detail and commitment to delivering exceptional service Job Type: Full-time Benefits: Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

Job Description About the Brand Made to be seen, bond-eye swim is infused with the spirit of summer, salt-mist days + electric nights of its home in Sydney. Known for bold, ultra flattering silhouettes, each collection hints of nostalgia paired with innovative design principles. Every piece is designed with intention, incorporating modern ethical production practices—from initial designs, through to our Authentic Crinkle™ swimwear handcrafted in Australia. Every piece has been artisanally hand-made, knitted using premium European fibres, + constructed to allow four-way stretch + instant recovery along the body for statement-making pieces that match the mood of the wearer: Confident, discerning + truly authentic. bond-eye swimwear is unsized + designed to fit a size XS through to L, with all shapes + sizes in between. Due to the unique stretch of our fabric, most of The Authentic Crinkle™ bikini tops + one-piece swimsuits can fit an A-DD/E cup. Our ultra-flexible fabric means most of our The Authentic Crinkle™bikini bottoms can be worn either low, mid or high rise. We’re proud of the fact that our swim collections are unsized for a reason—the reduction of excess fabric from offering multiple sizing. By creating unsized swimwear, we’re also cutting down on excessive stock + reusing fabric off-cuts, with 80% of our range shaped from regenerated nylon derived from pre-consumer raw materials that would ordinarily go to waste. This recycled yarn is manufactured exclusively by a premium Italian mill using leading environmental processes which include reduced carbon dioxide emissions, 100% renewable energy + less water consumption. About the Role We are committed to finding exceptional talent to represent our boutique on Bleecker St in NYC Metro. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR nvblA75Wbs