Trabajos healthcare call center en Plainview, New YorkCrear alertas

Job Description: Paramedic Bay Shore, NY Starting pay is $32.24 per hour and up depending on years of experience! $5K Sign-On Bonus for FT hires and $2.5K Sign-On Bonus for PT hires (paid over 6 months)! Referral Bonus- employees will receive $5k for referring a FT Paramedic or $2.5k for a PT Paramedic (terms and conditions apply*) We’re hiring Paramedics that are passionate about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our customers. Responsibilities: • Assess each call situation to determine the best course of action while working with progressive Paramedic protocols., • Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care., • Communicate with patients and loved ones to provide information and assurance that care is being given., • Act as Paramedic team leader and take responsibility for the scene and unit management as needed., • Drive the ambulance on 911 responses., • Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics. Other Responsibilities: • Participate in community programs to maintain AMR image and establish strong community relations. Minimum Required Qualifications: * High school diploma or equivalent (GED) • NY State Paramedic License, • State Driver’s License, • Nassau and Suffolk REMAC credentials, • BLS, ACLS, PALS, • Driving record in compliance with company policy, • Pass Physical Agility Test, • Some work experience, preferably in healthcare Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ___. GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. *referral of FT hire- they must work a minimum of 36 hours a week. referral of a PT hire- they must work 2 shifts per week. Referrers name must be included at time of application EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing ___for individuals with a disability. More Information about this Job: Check out our careers site ___ to learn more about our benefit options.

Job Description: Paramedic Bay Shore, NY Starting pay is $32.24 per hour and up depending on years of experience! $5K Sign-On Bonus for FT hires and $2.5K Sign-On Bonus for PT hires (paid over 6 months)! Referral Bonus- employees will receive $5k for referring a FT Paramedic or $2.5k for a PT Paramedic (terms and conditions apply*) We’re hiring Paramedics that are passionate about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our customers. Responsibilities: • Assess each call situation to determine the best course of action while working with progressive Paramedic protocols., • Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care., • Communicate with patients and loved ones to provide information and assurance that care is being given., • Act as Paramedic team leader and take responsibility for the scene and unit management as needed., • Drive the ambulance on 911 responses., • Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics. Other Responsibilities: • Participate in community programs to maintain AMR image and establish strong community relations. Minimum Required Qualifications: * High school diploma or equivalent (GED) • NY State Paramedic License, • State Driver’s License, • Nassau and Suffolk REMAC credentials, • BLS, ACLS, PALS, • Driving record in compliance with company policy, • Pass Physical Agility Test, • Some work experience, preferably in healthcare Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ___. GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. *referral of FT hire- they must work a minimum of 36 hours a week. referral of a PT hire- they must work 2 shifts per week. Referrers name must be included at time of application EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing ___for individuals with a disability. More Information about this Job: Check out our careers site ___ to learn more about our benefit options.

Work Schedule: Full-time/40 Hours Position Type: On-site Branch Location: Westbury, NY This is NOT a remote or work-from-home position. This position requires you to sit on-site at our Westbury, NY branch location. The RN Clinical Manager coordinates and oversees all direct care patient services provided by clinical personnel. This role is a focused on both home health clinical quality assurance and home health clinical operations initiatives. * Develops, plans, implements, analyzes, and organizes clinical operations for a specific location managed. * Conducts/delegates the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies. * Manages the assignment of caregivers. * Responsible for and oversees the delivery of care to all patients served by the location. Receives case referrals. Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs. Accountable to ensure patients meet admission criteria and make the decision to admit patients to service. Assigns appropriate clinicians to a case, as needed. * Instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. * Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC). * Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers. Ensures final audits/billing are completed timely and in compliance with Medicare regulations. * Coordinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning. * Works in conjunction with the Branch Director and Company Finance Department to establish location’s revenue and budget goals. * Participates in sales and marketing initiatives. * Supervises all clinical employees assigned to a specific location. Responsible for the overall direction, coordination, and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures. * Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Executive Director/Director of Operations. * Participates in the interviewing, hiring, training, and development of direct care clinicians. Evaluates their performance relative to job goals and requirements. Coaches staff and recommends in-service education programs, when needed. Ensures adherence to internal policies and standards. * Assesses staff education needs based on own the review of clinical documentation in addition to feedback and recommendations by Utilization Review staff. Upon completion of the assessment, creates and conducts regular staff education as needed. * Analyzes situations, identifies problems, identifies and evaluates alternative courses of action through the utilization of Performance Improvement principles. * Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements. * Responsible for the QA/PI activities. Works with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management system as well as any other systems and process. Competently performs patient care assignments and staff management activities. * Provides direct patient care on an infrequent basis and only in times of emergency. * Acts as Branch Director in his/her absence. * Interprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards. * Participates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs. Provides interpretation of knowledge and direction to staff. * Maintains relationships with referral/community sources. Participates in professional organizations and conducts care-related programs. * Performs other related duties as assigned or requested. Required Experience/Skills: * Graduate of an accredited School of Nursing. * Current state license as a Registered Nurse. * Proof of current CPR. * Valid driver’s license, auto insurance and reliable transportation. * Two years as a Registered Nurse with at least one-year of management experience in a home health, hospice or equivalent environment. * Certified Home health Agency experience is required (NY state requirement) or four years' CHHA experience and six credit hours toward BSN. * Management and people leadership experience, preferred. * OASIS experience, required. OASIS certification (HCS-O, COQS, and/or COS-C), preferred. * Homecare Homebase (HCHB) experience, preferred. * CMS PDGM billing knowledge and/or experience, preferred. Additional Information * Normal Hours of Operation: M-F / 8a-5p (ET) * On-Call Expectation: Rotating on-call shift. * Branch Size: 170 Census (4 STAR rating) * Annual Bonus: Eligible for the annual incentive bonus which has pay-outs both quarterly and annually. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $92,600 - $127,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Claim your career growth as a Claims Service Specialist at GEICO’s Melville, NY office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let’s talk! Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top associates can see increases up to 15%! Qualifications & Skill: • Candidate must have the ability to commute to our Melville NY location., • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction, • Solid computer multitasking skills, • Ability to work comfortably and grow in a fast-paced, high-volume call center environment, • Minimum of high school diploma or equivalent, • Eagerness to explore new skills and openness to different career paths #geico200 Annual Salary $23.91 - $37.65 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being., • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance., • Access to additional benefits like mental healthcare as well as fertility and adoption assistance., • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Job Description Job Title: Manager of Patient Experience Company: Groth Pain & Spine Reports To: Director of Operations Position Summary: The Manager of Patient Experience is responsible for elevating the overall patient journey across all touchpoints within Groth Pain & Spine. This role serves as the primary advocate for patients, ensuring their voices are heard, concerns are resolved, and experiences consistently exceed expectations. The ideal candidate is highly service-oriented, proactive, and skilled at identifying opportunities to improve patient satisfaction and operational excellence. Key Responsibilities: • Patient Advocacy & Issue Resolution, • Serve as the primary point of contact for patient concerns, complaints, and feedback, • Manage and resolve patient issues from start to finish with professionalism, empathy, and urgency, • Act as a liaison between patients and clinical and administrative teams to ensure timely resolution, • Identify trends in complaints and implement corrective action plans, • Patient Experience Oversight, • Observe in-clinic workflows and patient interactions to assess service quality, • Provide real-time and ongoing coaching to staff on delivering exceptional patient care, • Develop and implement strategies to enhance the overall patient experience, • Reputation Management, • Monitor and manage online reviews across all platforms, • Respond to patient reviews in a timely, professional, and brand-aligned manner, • Analyze feedback from patient surveys and online sources to drive improvements, • Develop initiatives to improve patient satisfaction scores and reduce negative reviews, • Survey & Feedback Programs, • Oversee patient satisfaction surveys, including distribution, tracking, and reporting, • Analyze survey data to identify trends, gaps, and opportunities for improvement, • Present actionable insights and recommendations to leadership, • Call Center & Communication Quality, • Oversee phone service standards and patient communication protocols, • Audit employee and patient calls to ensure quality, professionalism, and adherence to best practices, • Provide coaching and feedback to improve communication and patient engagement, • Training & Development, • Design and implement customer service training programs for staff, • Establish service standards and ensure consistency across all locations, • Lead ongoing training focused on empathy, communication, and service excellence, • Performance Improvement, • Develop and track KPIs related to patient satisfaction, service quality, and response times, • Drive initiatives aimed at decreasing poor reviews and improving overall patient perception, • 3–5+ years of experience in patient experience, customer service, or healthcare operations, • Strong conflict resolution and problem-solving skills, • Excellent communication, interpersonal, and coaching abilities, • Experience with reputation management platforms and survey tools, • Ability to analyze data and translate insights into actionable improvements, • Patient-first mindset, • Emotional intelligence and empathy, • Leadership and coaching ability, • Process improvement and critical thinking, • Accountability and ownership, • Strong attention to detail

Job Description CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. You can learn more about us at . Job Duties • Schedule appointments for patients., • Answer telephone promptly and in a polite and professional manner., • Obtain and enter accurate demographic information into patients account, • Ability to effectively triage calls to ensure appropriate scheduling, • Use judgment in handling calls to advise patients on best office and times to make appointments., • Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions., • Promotes sense of pride in call center and positive interpersonal relations among all team members., • Demonstrates flexibility in providing coverage and/or availability for the call center via scheduling adjustments for unexpected absences, events, or call volume variances, • Scheduling patient visits and answer questions, including billing and preparation, • Must speak both English and Spanish, • Must live in Nassau/Suffolk County, • Familiar with reading medical records, • Proficient in Google Sheets, Microsoft Excel/Word, • Extremely detail oriented /organized

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Sonic Healthcare USA - 250 Miller Place - Responsibilities: Provide patients, clients, and the laboratory team with exceptional service right over the phone; Work in a call center environment; Process billing claims, analyze accounts, and help callers understand their charges; Champion safety, compl

Job Description Now Hiring Experienced CNAs – Weekend Only Opportunities / NO NEW GRADS Fulton Commons Care Center – East Meadow, NY In partnership with EMPRO Staffing Looking to earn solid pay while keeping your weekdays free? We at EMPRO Staffing are actively hiring experienced Certified Nursing Assistants (CNAs) for weekend-only shifts at Fulton Commons Care Center. Please note: No new grads at this time. Weekend Shifts Available (Saturdays & Sundays Only): • 7:00 AM – 3:00 PM, • 3:00 PM – 11:00 PM, • 11:00 PM – 7:00 AM Why This Opportunity Stands Out: • Competitive pay at $23/hour, • Consistent weekend schedule, • Work alongside a supportive, professional team, • Join a respected and well-established facility If you’re dependable, experienced, and ready to secure a steady weekend position, we want to hear from you. Call 718-435-6600 ext. 430 or text 347-633-6495 to get started today. Your next CNA opportunity starts here with EMPRO Staffing. #IND4 Requirements • High school diploma or equivalent; completion of a CNA training program., • Current certification as a Certified Nursing Assistant (CNA)., • Previous experience in a healthcare setting is preferred, but new graduates are welcome to apply., • Strong communication and interpersonal skills, with a compassionate approach to patient care., • Ability to work effectively as part of a team and adapt to the fast-paced healthcare environment., • Basic understanding of patient care procedures and safety protocols.

Job Description Client Coordinator Location: Syosset, NY Schedule: Monday – Friday, 8:30 AM – 5:00 PM (onsite) Compensation: Up to $21/hour Employment Type: Temp-to-Hire Interview Process: One-step, in-person interview Pre-Employment Requirements: Background check and drug screening Position Overview The Client Coordinator serves as a central point of contact, responsible for managing and responding to inquiries related to independent medical examinations and case coordination. This role requires a high level of professionalism, communication, and attention to detail, as it supports interactions with clients, medical professionals, and internal teams. Operating in a fast-paced, service-driven environment, the Client Coordinator ensures all case-related information is accurately maintained, inquiries are resolved efficiently, and service expectations are consistently met. Key Responsibilities • Serve as the primary point of contact for inbound inquiries from clients, medical providers, and representatives via phone, email, and internal systems, • Coordinate scheduling activities, including appointment bookings, cancellations, and rescheduling of independent medical examinations, • Accurately enter, update, and retrieve case and client information within internal systems and databases, • Verify that all client records, guidelines, and case details are current and properly documented, • Partner with internal teams to ensure timely resolution of inquiries and efficient case processing, • Maintain clear and consistent communication across all stakeholders to support a seamless service experience, • Ensure all activities are conducted in compliance with confidentiality standards and regulatory requirements (including HIPAA), • Perform additional administrative and operational duties as assigned Qualifications • High school diploma or equivalent required, • Minimum of 1 year of experience in a clerical, administrative, or customer service role, • Prior experience in a medical office, insurance environment, or call center strongly preferred, • Strong communication skills with the ability to interact professionally and effectively with a variety of stakeholders, • Highly organized with strong attention to detail and accuracy, • Proficient in Microsoft Office (Word, Outlook, Excel) and general computer systems, • Ability to manage multiple priorities in a fast-paced, deadline-driven environment, • Demonstrated ability to work both independently and collaboratively, • Understanding of HIPAA regulations and commitment to maintaining confidentiality Ideal Backgrounds Candidates with experience in the following environments tend to excel in this role: • Medical reception or healthcare administration, • Insurance (e.g., auto, claims, or call center environments), • Customer service or client support roles, • Administrative or office coordination positions Performance Expectations Success in this role will be measured by: • Timely and accurate handling of client inquiries and case updates, • Consistent attention to detail in data entry and documentation, • Ability to manage workload efficiently and meet service timelines, • Professional communication and customer service delivery, • Adherence to compliance and confidentiality standards Additional Insight (for candidates) This position offers an excellent opportunity for individuals seeking long-term stability and growth within a structured, process-driven environment. It is particularly well-suited for candidates who are polished, detail-oriented, and thrive in roles that combine customer interaction with administrative responsibility. Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer fantastic benefits and PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and empathetic people to join our team. You’ll answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment. OUR EXPECTATIONS OF YOU Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system. Forward calls to appropriate practice/department for additional follow-up, information or resolution. Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner. Answer inquiries by researching, locating, and providing relevant information. Maintain patient privacy by adhering to all applicable HIPAA regulations. Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager. Handle making outbound calls to schedule patients upon request. Work collaboratively & courteously with all other departments to ensure a positive patient experience. Perform various administrative functions and other duties/projects as assigned. WHAT YOU'LL NEED TO SUCCEED Previous customer service experience– Able to manage difficult or emotional customer situations You are able to focus on solving conflict, not blaming, and maintain confidentiality You’re a problem solver and a team player with exceptional communication skills Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR) Prior inbound/outbound call center and telephone experience preferred High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description About the Role: We are seeking a detail-oriented and customer-focused Remote Call Center Representative to support patient scheduling for a leading health system. In this role, you will play a critical part in coordinating access to care by scheduling appointments efficiently and accurately across multiple service lines. Although this position is remote, candidates must live within a commutable distance to Plainview, NY for occasional onsite training, meetings, or operational needs. Key Responsibilities: • Manage a high volume of inbound calls with a primary focus on patient appointment scheduling, • Schedule, reschedule, and cancel appointments across various specialties using electronic scheduling systems, • Ensure appointments are aligned with provider availability, visit type, and patient needs, • Verify patient demographic and insurance information at the time of scheduling, • Provide clear instructions regarding appointment preparation, location, and required documentation, • Identify urgent needs and escalate or triage calls appropriately, • Maintain accurate and detailed records in electronic health record (EHR) systems, • Deliver a high level of customer service while meeting scheduling accuracy and productivity goals, • High school diploma or equivalent required; associate or bachelor's degree preferred, • 1-2 years of experience in scheduling, call center, or healthcare access roles preferred, • Strong attention to detail and ability to manage complex scheduling workflows, • Excellent communication and customer service skills, • Ability to multitask and navigate multiple systems in a fast-paced environment, • Familiarity with EHR or scheduling systems (e.g., Epic, Cerner) is a plus, • Must reside within a commutable distance to Plainview, NY, • Ability to attend onsite training and periodic in-person meetings as required We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! .We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.Connectivity

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! .We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.Connectivity

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

PM-10:00 PM CST and 10:00 PM-6:30 AM CST / Company provided laptop-monitor-headset / Medical-Dental-Vision / 401k match / PTO - As a Call Center Agent at T3 Services Group, you will: Handle incoming calls from customers and provide prompt and efficient customer service; Manage and resolve customer c

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Answers phones and greets visitors in a friendly manner; ensures that needs of caller or visitor are responded to effectively or by referral to appropriate staff.

Aggressive compensation / Comprehensive Medical-Dental-Vision / Generous paid time off / Extensive internal growth and professional development - As a Call Center Representative, you will: handle inbound and outbound calls from customers in a professional and courteous manner; provide accurate and t

Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a timely and professional manner; Maintain acc

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente