Healthcare customer service jobs in Hicksville, NY - Page 2Create job alerts

Job Description Medical Receptionist – Full-Time Spine Medicine and Surgery of Long Island Locations: Garden City (3-4 days/week) & Ronkonkoma (1-2 days/week) Spine Medicine and Surgery of Long Island is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we continue to grow throughout Nassau and Suffolk Counties, we are seeking a friendly, professional, and highly motivated Medical Receptionist to join our expanding team. Position Overview: The Medical Receptionist plays a vital role in ensuring a seamless and welcoming experience for our patients. This position involves working at both our Ronkonkoma and Garden City locations, assisting with patient intake, managing front desk responsibilities, and serving as a key liaison between patients and the clinical team. Key Responsibilities: * Greet and welcome patients with a positive and professional demeanor * Coordinate and organize patient intake and appointments * Accurately enter and update patient information in the electronic health record (EHR) system * Assist patients with completing necessary paperwork * Scan, file, and maintain medical records * Answer and direct incoming calls promptly and courteously * Verify insurance eligibility and assist with insurance-related inquiries in coordination with our billing department * Process co-payments and handle cash transactions responsibly * Deliver exceptional customer service to all patients * Communicate any patient concerns, delays, or special requests to the physician and clinical team Qualifications: * High School Diploma or GED required * Prior experience in a high-volume customer service role (e.g., healthcare, hospitality, or retail) preferred * Excellent communication skills (verbal and written) * Friendly, patient-focused, and team-oriented attitude * Detail-oriented with strong organizational skills * Proficiency in computer systems and keyboarding (approximately 55 wpm) * Bilingual skills are required or preferred depending on office location * Must be adaptable and able to thrive in a dynamic, fast-paced environment * Comfortable interacting with physicians, patients, and team members * Willingness to be trained on our cloud-based EHR system Physical Requirements: * Ability to sit and stand for extended periods * Frequent use of computers and standard office equipment Job Details: * Hours: 9:00 AM – 5:00 PM (30–39 hours/week) * Remote Work: Not available * Benefits: Eligibility after a waiting period may apply Our Workplace Culture: * Detail-Oriented: Focused on quality and precision * Outcome-Driven: High-performance and results-focused * People-Centered: Supportive and fairness-driven * Team-Oriented: Collaborative and cooperative environment Powered by JazzHR JsNgJPtBlH

Job DescriptionDescription: Metro Physical & Aquatic Therapy is a leading provider of Physical, Occupational, and Speech Therapy — as well as Massage and Acupuncture. We pride ourselves on creating strong, lasting relationships with our patients, providers, and communities, and we’re deeply committed to investing in our team and workplace culture. We are seeking a highly organized and motivated Senior Front Desk Coordinator to oversee operations across 5-6 offices in the Northern Nassau region, and performs front desk duties coverage for locations as needed. This is a stepping stone to leadership role, that blends direct patient-facing responsibilities with team oversight, training, and site coordination. The Senior FD Coordinator ensures high-quality front desk operations, standardization across locations, and provides on-the-ground support for staff and leadership. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Days & Hours: Monday-Friday 730am-4pm Key Responsibilities: SENIOR/LEAD & Oversight (Multi-Site) Serve as the front desk team lead across assigned locations. Ensure consistent front desk workflows, processes, and service standards across all sites. Partner with clinic directors to review performance and identify training needs, that need to be addressed. Escalate behavioral concerns or unresolved patient/staff issues to leadership/administrator. Provide low-level resolution of patient complaints; escalate when necessary. Staffing & Coverage Ensure adequate front desk coverage is maintained at all times. Flex personal schedule to assist with last-minute coverage due to PTO or sick leave. Maintain and do FD functions and duties for approx 30 hrs a week. Training & Development Train and onboard new front desk hires as assigned. Conduct weekly 1:1 check-ins with front desk team members at each site. Promote standardization of training, workflows, and best practices across sites. Administrative Duties ( Approximately 10 hours/week) Review and submit timecards weekly (Fridays) for front desk staff. Hold weekly touchpoints (30–60 minutes) with assigned regional leader for updates and support. Coordinate regular feedback sessions with clinic leadership on front desk performance. Address operational questions and provide on-the-ground support throughout the week. Requirements: • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills Minimum 2 years of front desk or administrative experience in a healthcare or multi-site clinic setting. Exceptional communication, organizational, and problem-solving skills, and people skills. Ability to manage time effectively and juggle multiple responsibilities across locations. Willingness to travel within assigned Nassau region as needed. Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve their lives. SVP, the management services team, supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a talented team that helps us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We are interested in your relevant skills and what you can do. We are even more interested in your positive attitude and flexible mindset! We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for an empathetic Medical Receptionist to join our team. Medical Receptionists are often the first impression a patient has of OCLI. You’re interacting with patients and providers, and building relationships with them, while making sure the office is running smoothly. You’ll be handling medical records, managing insurance verifications, and most importantly, managing the patient experience. You have a positive attitude and are motivated to provide an excellent experience to anyone that walks through our clinic doors. OUR EXPECTATIONS OF YOU • You’ll provide our patients with a high level of service., • Manage complex scheduling of patients and ensure timely handling of all patient matters., • Register patients and manage patient flow in the office., • Provide additional administrative support., • You’re a self-starter., • You’re flexible and willing to go the extra mile to get the job done., • Must have reliable transportation to and from work., • Must be able to work 2 Saturdays a month. WHAT YOU’LL NEED TO SUCCEED • Minimum of one year of experience in a customer service environment., • Excellent verbal and written communication skills., • You’re comfortable managing sensitive patient information and medical records., • You’re able to work collaboratively and cooperatively with a team., • You’re able to provide white glove service to our patients., • You’re detail oriented with strong problem-solving skills., • You have basic computer knowledge and are comfortable Microsoft office programs., • Medical Office experience or experience dealing with patients is considered a plus., • Familiarity with an EMR system is considered a plus. WHO WE ARE Our globally recognized healthcare team is composed of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood through adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments. THIS OFFICE LOCATION IS WITHIN SUFFOLK COUNTY, NY

Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve their lives. SVP, the management services team, supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a talented team that helps us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We are interested in your relevant skills and what you can do. We are even more interested in your positive attitude and flexible mindset! We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for an empathetic Medical Receptionist to join our team. Medical Receptionists are often the first impression a patient has of OCLI. You’re interacting with patients and providers, and building relationships with them, while making sure the office is running smoothly. You’ll be handling medical records, managing insurance verifications, and most importantly, managing the patient experience. You have a positive attitude and are motivated to provide an excellent experience to anyone that walks through our clinic doors. OUR EXPECTATIONS OF YOU • You’ll provide our patients with a high level of service., • Manage complex scheduling of patients and ensure timely handling of all patient matters., • Register patients and manage patient flow in the office., • Provide additional administrative support., • You’re a self-starter., • You’re flexible and willing to go the extra mile to get the job done., • Must have reliable transportation to and from work., • Must be able to work 2 Saturdays a month. WHAT YOU’LL NEED TO SUCCEED • Minimum of one year of experience in a customer service environment., • Excellent verbal and written communication skills., • You’re comfortable managing sensitive patient information and medical records., • You’re able to work collaboratively and cooperatively with a team., • You’re able to provide white glove service to our patients., • You’re detail oriented with strong problem-solving skills., • You have basic computer knowledge and are comfortable Microsoft office programs., • Medical Office experience or experience dealing with patients is considered a plus., • Familiarity with an EMR system is considered a plus., • Minimum of 2 years' experience as a Medical Receptionist. WHO WE ARE Our globally recognized healthcare team is composed of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood through adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-Center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description FRONT DESK RECEPTIONIST Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Front Desk Receptionist REPORTS TO: Practice Manager/Administrative Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Medical Receptionist plays a crucial role in ensuring the smooth operation of our healthcare facilities located in Brooklyn, Fresh Meadows, and Great Neck. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality healthcare services. The Medical Receptionist serves as the first point of contact for patients, creating a welcoming environment and addressing inquiries with professionalism and empathy. By efficiently handling administrative tasks, the Medical Receptionist contributes to the overall patient experience and supports healthcare providers in delivering effective care. Ultimately, this role is vital in fostering a positive relationship between patients and our healthcare team, ensuring that all administrative processes run seamlessly. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a medical office or healthcare setting., • Strong organizational skills and attention to detail., • Excellent communication and interpersonal skills., • Certification as a Medical Administrative Assistant., • Experience with medical billing and coding., • Bilingual abilities to assist a diverse patient population., • Familiarity with HIPAA regulations and patient privacy practices., • Previous experience in a fast-paced healthcare environment., • High school diploma or equivalent required, • Bilingual in English and Spanish/Creole required, • Proficient computer skills (i.e., Microsoft Office & Outlook), • Good customer service and communication skills, • Ability to multitask and pay attention details, • One (1) year clerical experience in a medical setting preferred, • Greet patients and visitors in a friendly and professional manner., • Manage appointment scheduling and confirm patient visits., • Maintain and update patient records and ensure confidentiality., • Handle phone calls, respond to inquiries, and provide information about services., • Process patient insurance information and assist with billing inquiries., • Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner., • Responsible for patient check-in, registration, and check-out., • Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy., • Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record., • Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record., • Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc., • Verifies whether a referral or pre-authorization of medical necessity is required for visit., • Assists patients with changing their primary care provider if applicable., • Enters eligible patients into the sliding scale program and enter all necessary information in the electronic record., • Collects and processes payment due for visit and complete the daily cash reconciliation process., • Schedules patients’ appointments in accordance with criteria established by the health center., • Performs appointment reminder calls and no-show calls., • Manages a large volume of incoming calls on a multi-line phone system. Handles all calls politely and professionally and refers calls to the appropriate staff member., • Communicates and coordinates with physicians and/or clinical staff to ensure timely patient care., • Records and relays messages to the appropriate staff member., • Opens, sorts, and distribute mail and faxes., • Performs other clerical duties such as filling, photocopying, and scanning of medical records., • Provides coverage in other departments or health centers as needed The required skills for this position, such as strong organizational abilities, are essential for managing multiple tasks efficiently, including scheduling appointments and maintaining patient records. Excellent communication skills are utilized daily to interact with patients, answer their questions, and provide them with necessary information about their healthcare services. Proficiency in electronic health record systems is critical for accurately documenting patient information and ensuring that healthcare providers have access to up-to-date records. Preferred skills, such as knowledge of medical billing and coding, enhance the Medical Receptionist's ability to assist with insurance inquiries and streamline the billing process. Additionally, bilingual abilities can significantly improve patient interactions, making healthcare more accessible to a diverse community. SALARY: $18.00/hour MORE INFORMATION: This is a non-exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it’s all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What’s in it for you? • Top priority of culture and community including ongoing training, • Attractive compensation package with monthly bonus opportunities, • Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs, • Mentorship and professional development opportunities including a CES Advisory Board, • Maintain client charts and ensure information is up to date, • Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service, • Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients, • Enter stock and custom orders, perform weekly inventory audit to ensure accuracy., • Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements, • Maintains a clean, inviting, and friendly environment, • Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions, • Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks, • High School Diploma or equivalent, • Experience in customer service and office administration, • Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers, • Proficiency with computers including scheduling software and MS Office Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: • A professional development team of dedicated Regional Training Managers, • Continuing education, LinkedIn Learning and tuition reimbursement The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job DescriptionAbout The Role The Customer Service Representative assists members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 5PM EST. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • Handle inbound calls from members, medical providers, and others., • Listen to and address customer needs and concerns empathetically., • Answer questions about, network participation, • Ensure first contact resolution when possible., • Update customer files and communicate effectively with teams., • Transfer misdirected requests and offer solutions to non-routine issues., • Contribute to customer satisfaction and business improvement., • Collaborate with other team members., • Adapt responses to caller understanding., • Educate callers and validate their understanding., • Support projects and other departments as directed by management.Essential Qualifications The successful candidate will have experience in a high-volume call center, experience with medical specialties, complaints and appeals and call center responsibilities. Previous experience in a physician’s office, group practice, clinic or hospital-based practices. • High School diploma with some college or business school education preferred., • Basic computer operations knowledge., • Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)., • Strong time management skills., • General knowledge of HIPAA Confidentiality laws., • Quick learner with ability to grasp managed care procedures., • Detail-oriented and dependable., • Effective listening and responding skills., • Flexible and adaptable to changes, with conceptual thinking., • Strong problem-solving abilities., • Excellent attendance and punctuality., • Comfortable performing tasks at a computer/telephone station. XCPc21oNJG

Job DescriptionAbout The Role MagnaCare is seeking Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • Listen attentively to customer needs and concerns; demonstrate empathy and offer solutions., • Confirm customer understanding of the solution and provide additional customer education as needed., • Prepare complete and accurate work and update customer file., • Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity., • Offer solutions to issues that are often non-standard/non-routine and require some clarification., • Perform other call center functions and support projects as directed by the management., • Balancing the demands of the caller with requirements for quality, average handle time, and productivity., • Use appropriate verbiage and level of detail to formulate and adapt the response to the level of understanding the caller has about the MagnaCare processes and specific plan details., • Proactively educate the caller and validate understanding before completing the call., • Effectively transfer misdirected customer requests to an appropriate party. Essential Qualifications • High School diploma, some college education a plus., • Knowledge of basic computer skills., • Intermediate knowledge of Microsoft Office and email writing., • Knowledge of CPT codes, ICD-9. Ability to learn quickly., • Courteous with strong customer service orientation., • Dependable with proficient attention to detail., • Good listening and responding skills., • Must be flexible with the ability to adapt to changes quickly and think conceptually., • Solid problem-solving skills., • Excellent attendance, punctuality and work record required. About At MagnaCare, our goal is simple: uncomplicate the administration of healthcare benefits. For more than 30 years, we’ve done just that, serving everyone from Labor and Taft-Hartley Fund health plans to self-funded employers. Through innovative technology and a solutions mindset, we’re able to stay nimble and flexible in ways big insurers simply can’t. And it’s how we can help control costs and elevate health outcomes for members, too. MagnaCare is a division of Brighton Health Plan Solutions, LLC. *We are an Equal Opportunity Employer Annual Salary: $42,705 JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Brighton Health Plan Solutions in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated brighonthps.com Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: Powered by JazzHR nxuZpcluxv

Job Description Payroll HCM Customer Service Representative (CSR) About Ace Workforce Technologies Ace Workforce Technologies provides businesses with a complete human capital management solution inclusive of applicant tracking, payroll processing, time and attendance, human resources management, benefits administration, pay per cycle worker's compensation, learning management and employee engagement tools. We are renowned for providing excellent customer service and we have the long-standing relationships to prove it. The position of a Customer Service Representative (CSR) serves as an integral component to Ace. This frontline position is primarily responsible for providing high touch customer service, communicating effectively-both orally and in written form with clients, performing payroll processing (mastery in working with numeric data and making arithmetic calculations rapidly), and HCM system support. A CSR is comfortable utilizing and speaking technology, is a multi-tasker by inputting, setting up payroll deductions, earnings, garnishments, levies, and generating reports. The CSR will establish and maintain effective working relationships with accountants, bookkeepers, insurance brokers, HR professionals and other professional contacts of client influence. From our offices in Melville, New York; Reno, Nevada; Chandler, Arizona; and Boca Raton, Florida, Ace Workforce Technologies serves tens of thousands of employees in Manufacturing, Transportation, Banking, Construction, Education, Healthcare/Homecare, Hospitality, Professional Services, Real Estate/Real Estate Management, Retail, Restaurants, and in Technology. What You Will Be Doing • Create a trusted and knowledgeable CSR relationship with your assigned client list, • Assist assigned client list with all aspects of payroll processing and accurately and timely prepare all payroll transmissions, • Analyze, research, record (in the Ace CRM) and resolve client adjustments, additions, issues, and concerns in a timely manner., • Train and continuously promote on-line payroll including how to create/generate electronic payroll reports, usage of general ledger interface, and employee self- service where applicable, • Client troubleshoot in conjunction with Software Specialist, Time and Attendance and HRIS related platform questions. What We are Looking for as a Member of the Team Communication and Customer Service Skills • Professional and proactive communication with clients and with the Ace internal team, • Maintain a composed disposition under time sensitive requests, and in client learning scenarios for each client comes with a different level of knowledge, • Ensure a high client retention rate through quality service and follow up, • Drive client success by maximizing their value of Ace system services. Ask how they are using the system service and where can they improve their performance, • Proactively and willing participate in continuous professional development through soft skills development, software training, and subject matter training, • Keep abreast of Ace's 3rd party market services through partners to refer to clients as needed, Software system changes, Payroll and HR industry compliance changes and trends, and Payroll Law Requirements • CPP or FPC certification is a plus, • Previous HCM service bureau experience is a plus but not required, • Familiarity with multi-state payroll laws regarding taxes, and garnishments is a plus, • Experience in payroll and customer service, • Excellent communicator (verbal and written) and listener, • Excellent organizational and time management skills with impeccable attention to detail, • Must possess and exhibit a strong customer service orientation that is trustworthy with a dedication to confidentiality, • Ability to be flexible, work under pressure and to be confident in working with numbers and technology, • BS Degree or equivalent What you will Enjoy • A competitive salary with a bonus structure, • Health insurance, 401k with match and benefits, • Professional Enrichment Training: iSolved Software Training, Fundamental or Certified Payroll Certification, and Customer Service Training, • We have a program designed with your success in mind. We're looking for intelligent, hard-working, and ethical individuals that will appreciate a well-coached path to a rewarding career

Job DescriptionAt Veritext, we focus on the details – so legal teams can focus on the case. About the role: As a Finance Representative, it is your duty to ensure that our clients pay timely for the services they receive. You’ll be tasked with contacting delinquent accounts to request payment and preparing related reports on daily reconciliation activities. What you'll get to do: • Monitor accounts to identify outstanding debts and follow-up for collections via telephone and email, • Generate monthly aging reports for assigned accounts to identify firms with invoices aged in excess of 45+ days and take action, • Resolve invoice discrepancies by collaborating with applicable colleagues to ensure prompt and accurate resolution/payment, • Prepare reports on a daily basis to ensure accurate account balances and proper application of cash, • Document all actions and steps taken on assigned accounts during call or within 15 minutes of call ending, • Achieve daily/weekly/monthly collection call quotas for assigned accounts The kind of teammate we’re looking for: • Assertive, proactive and efficient with excellent problem solving and follow up skills, • Customer service oriented with strong interpersonal skills and the ability to respond to requests promptly and accurately, • Excellent attention to detail, highly organized and able to multi-task, • Must possess excellent written and verbal communication skills What’s in it for you: • Competitive compensation and total rewards package, • Comprehensive medical, dental and vision insurance, • Hybrid work structure (two days in the office, three days working remotely), • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time), • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more), • Matched 401(k) to help you save for your future, • Pet insurance to help your pet(s) live a long and happy life, • Flexible Spending Accounts (healthcare, dependent care, transit & parking), • Company-paid life insurance as well as short-term and long-term disability insurance, • Learning and development opportunities to advance both personally and professionally, • Veritext Summer Camp – a fun-filled culture building and learning experience, • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Responsibilities The primary duties of this position include: • Scheduling incoming orders from providers, • Answering calls from providers, patients and LHR sites for all scheduling and insurance needs., • IVT: verifying eligibility, verifying pre-cert requirements and submission. Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job DescriptionSalary: $65,000 - $70,000 Position: Senior IT Technician, Healthcare Setting, Full-Time Onsite (Great Neck, NY with local travel) Your Next Big Move Starts Here Our client a growing healthcare organization launching a new IT services team is looking for a Senior IT Technician ready to make an impact from the ground up. If youre passionate about technology, enjoy hands-on support, and want to be part of building something new, this is your opportunity to shine. What Youll Be Doing Heres a peek at your day-to-day: Serve as a key member of the new IT Services team, delivering Tier 1/Tier 2 support from the corporate office and at over 20 clinic locations Manage and maintain inventory of all IT equipment including PCs, laptops, printers, monitors, and cell phones Provide end-user support onsite and remotely using O365 tools, Teams, and Microsoft applications Troubleshoot and resolve hardware and network issues, including password resets, malware implementation, and Azure alerts Lead or assist in training sessions for new tech rollouts, application updates, and best practice use of SharePoint, Teams, and Outlook Act as a liaison between IT and operations, escalating complex issues and documenting all work performed What You Bring to the Table Youre a great fit if you have: 5+ years of hands-on experience as an IT Technician supporting end users Strong background with PCs, laptops, printers, and network troubleshooting 2+ years administering Microsoft tools like Outlook, SharePoint, and Teams Excellent communication skills for writing user-friendly technical documentation A positive attitude and the ability to work independently and self-direct in a fast-paced environment About Our Client Our client is a mission-driven healthcare group known for expanding quality primary care across New York. With a brand-new IT services initiative, theyre investing in scalable infrastructure and are committed to secure, efficient tech support. Qualifications Bachelors degree in Information Technology or related field 5+ years supporting a Windows-based IT environment Experience with Azure cloud and Microsoft 365 tools Strong documentation and customer service skills Who We Are Lloyd has been connecting amazing people with incredible companies for over 50 years. We dont just match skills we match ambition, personality, and goals. When you work with Lloyd, you get a career advocate in your corner. Ready to Level Up? Dont wait hit APPLY NOW. Lets make your next career move your best one yet.

Job Description Regional Manager – NYC Metro Area Auto-Chlor System Job Type: Full-Time Salary: Competitive base + performance incentives Location: New York Metro Area About Us: Auto-Chlor System has been a national leader in commercial dishwashing and sanitation for over 80 years. We provide high-quality service and equipment to the restaurant, hospitality, and healthcare industries, with a reputation for exceptional customer care and a people-first culture. Position Summary: We are seeking a passionate and results-driven Regional Manager to lead operations and sales across multiple branches in the NYC metro area. This role is ideal for a strategic, hands-on leader who thrives in a fast-paced environment and has a track record of developing teams, driving growth, and delivering high-quality service. Key Responsibilities: * Lead and coach Branch Managers and Outside Sales Representatives (OSRs) * Drive double-digit sales growth and expand market share * Hire, train, and mentor top talent * Manage safety, compliance, and operational performance * Ensure high standards in customer service and service delivery * Collaborate with sales teams in the field and close key new business * Develop and execute regional budgets and growth plans What We’re Looking For: * Proven success leading multi-unit operations in sales or service * Strong leadership and team development skills * Experience managing sales teams and working directly with customers * Ability to operate strategically while staying hands-on * Excellent communication and organizational skills * Familiarity with safety standards and compliance regulations (DOT, OSHA, etc.) Why Work With Us: * Competitive compensation + incentives * Full benefits package (medical, dental, vision, 401k) * Career advancement and leadership development opportunities * Supportive and energetic work environment * Opportunity to directly impact company growth and culture If you're a driven leader ready to take your career to the next level with a company that values people, performance, and purpose—we want to hear from you.

Job Description Mindful Care is seeking an experienced Billing Assistant to support the day-to-day operations of the Revenue Cycle Management (RCM) team. Candidates must have a minimum of one year prior experience to be considered. This position is responsible for assisting with medical billing workflows, claim submissions, payment postings, account reconciliations, and insurance follow-up to ensure timely and accurate revenue capture. The Billing Assistant will work closely with billers, coders, and other RCM team members to maintain efficient billing processes and exceptional customer service standards. Responsibilities: Claims Submission & Processing * Prepare, review, and submit both electronic and paper claims to insurance carriers. * Monitor claim statuses and follow up on unpaid, denied, or delayed claims. * Run and analyze reports on denied, locked, and unlocked claims to support issue resolution. * Escalate complex billing issues to senior team members as needed. Insurance Verification & Patient Eligibility * Verify patient insurance coverage and eligibility prior to services being rendered. * Communicate with insurance companies to resolve claim issues and obtain required information. Payment Posting & Reconciliation * Accurately enter payments, Explanation of Benefits (EOBs), and adjustments into the billing system. * Assist in daily reconciliation of payments and coordinate with internal accounting as necessary. * Manage and process patient refund requests with proper documentation and timely follow-up. Patient Billing & Support * Assist in generating patient statements and collection notices. * Respond to billing-related inquiries from patients, insurance companies, and internal departments. Administrative Support & Documentation * Maintain accurate records of billing activities in the practice management system. * Handle administrative tasks such as scanning, faxing, and organizing documents. * Manage all incoming and outbound billing-related mail and correspondence. * Support payer relations by documenting interactions, setting reminders, and helping with contract updates and organization. Process Improvement & Reporting * Identify trends or recurring issues in claims or billing processes and notify leadership. * Collaborate with the billing team to improve efficiency and resolve barriers to payment. Your Qualifications: • High school diploma or GED required; associate degree or relevant certification (e.g., medical billing or coding) preferred., • Minimum 1 year of experience in medical billing, RCM, or healthcare administration., • Familiarity with EHR/EMR systems and insurance portals., • Basic knowledge of healthcare billing terminology and insurance processes (commercial, Medicaid, Medicare)., • Strong attention to detail, organizational, and data entry skills., • Excellent written and verbal communication skills., • Ability to manage time effectively and work both independently and collaboratively., • Proficiency in Microsoft Office Suite (Excel, Outlook, Word). Schedule and Compensation: • Position Type: W-2, Full Time, 100% in Office, • Hours: Monday-Friday 8am-5pm, • Location: West Hempstead, NY Compensation and Benefits • Competitive salary of $20 - $25 per hour (based on experience), • Opportunities for career growth and skill development., • Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more., • Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Job Description Summary: Headquartered in Long Island NY, Parabit Systems is a leading global provider of hardware, software, mobile apps, and embedded systems that optimize security, self-service, and customer experience. Known for driving innovation in critical infrastructure, a diverse, feature-rich portfolio of solutions and product development pipeline solve complex challenges, meet evolving industry trends, and deliver dynamic results. The organization maintains a strong customer base anchored by long-term client relationships including Fortune 500 companies, and works collaboratively with the world's biggest names in channel and technology partners. Industry verticals served include banking, transportation, retail, hospitality, government, healthcare, education, venues, commercial and industrial. We are seeking an exceptionally motivated, team-oriented, high achiever with a relational approach and empathic, strategic mindset to join a passionate team charged with developing business and driving growth in key markets. The ideal candidate must possess a ten+ year track record of success with increasing relationships and generating revenue through conceptual and/or technical sales within the electronic security and/or self-service industry. Successful candidates will thrive in a fast-paced environment, effectively making meaningful connections, and establish themselves as a trusted advisor to end users, channel partners, and technology partners through a positive consistent presence at tradeshows, in-person meetings, virtual meetings, presentations, phone calls, and email correspondence. Existing network in banking, healthcare, retail, hospitality, or self-service is highly preferred. Reporting to the President, this role provides significant opportunity to join a diverse team passionately pursing excellence, and driving technology deployments on a global scale. Development efforts will be supported by high-performing marketing, sales support, and technical teams working collaboratively to help generate proposals, presentations, collateral, videos, email campaigns, social media, and more. Over the trailing three years the sales team has achieved an 85% close ratio of deals quoted. Impactful written and verbal communication and presentation skills are a necessity. Essential Duties and Responsibilities: • Establish new account relationships by scheduling WebEx and face-to-face meetings and presentations., • Collaborate with sales and marketing team targeting company's outreach via email, social media, presentations, videos, and tradeshow events., • Manage all activities through CRM software and identify scalable ways to generate interest and attract clients., • Collect and develop client product/solution requirements with the assistance of our technical sales staff, for client presentations and proposals., • Assist and collaborate with technical staff on the optimal client's/prospect's solution., • Develop, implement and report monthly on a personal strategic business development plan., • Stay current on client needs, competition, and industry trends to effectively align competitive positioning., • Maintain active participation and membership in networking organizations and tradeshow events., • Strive to exceed the company's closing ratio., • Promote and uphold the company values, reputation, and culture, • Possess aptitude and attitude to rapidly learn industries, technologies, applications, and solutions, • Support lead generation, strategic planning, sales presentations, and ongoing relationship building, • Leverage a variety of tools including LinkedIn, videos, to manage the business development process, • Host site visits to cultivate strategic account relationships and partnerships, • Other duties as assigned/required. Qualifications: • Professional composure, composition, and communication skills., • Provide weekly updates on business development activities through CRM., • Provide exceptional service on client issue escalation/follow-up with clients & prospects., • Exhibit a sense of ownership mindset., • Demonstrate an excellent record of building successful/profitable business relationships., • Possess an outgoing, energetic, positive, resourceful, and creative behavior., • Possess a high degree of adaptability, transparency, organization, planning, and accountability., • Proficient with MS Office and Contact Relationship Management software., • Willing to travel. Education/Experience: • Bachelor's Degree in Marketing, Sales, or Computer Science/Electrical Engineering, • 10 years Business Development experience, • Speak and write multiple languages a plus. Based pay range $75k - $125k/year plus commission. Company credit card provided for travel expenses as well as mileage reimbursement if personal transportation is utilized. Great medical, dental, vision, life insurance, 401k, and gym reimbursement of $200/6 months. All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.