415 Best healthcare customer service Jobs in Miami, Florida (May 2026)

Radiologic Technologist

5 days ago

North Miami

This position is incentive eligible. New Hires may receive UP TO $5,000 Sign-On Bonus! The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have the flexibility to work during those hours. Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Radiology Technologist with MD Now you can be a part of an organization that is devoted to giving back! Benefits MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the MD Now family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Radiology Technologist to help us reach our goals. Unlock your potential! Job Summary and Qualifications GENERAL SUMMARY OF DUTIES: Performs all required Radiological and Lab duties in accordance with license and performs front desk duties as assigned. Demonstrates excellence in customer service and patient satisfaction. DUTIES INCLUDE BUT NOT LIMITED TO: • Practices and adheres to the HCA Code of Conduct, Mission and Value Statements. Practices and adheres to the Urgent Care Services Mission and Value Statements., • Treats patients, visitors, medical staff, colleagues and others with compassion and respect., • Places an emphasis on patient quality, convenience and customer service., • May participate on teams to improve operations, staff retention and employee engagement., • Works assigned schedule and notifies management of absence or tardiness according to policy and practice., • May be required to work alternate shifts and may be required to float to other clinic locations., • Works with all clinic staff to ensure efforts are coordinated and that patients receive high quality care and services. Provides care to patients in a timely manner., • Keeps patient and visitors informed of clinic progress., • Keeps clinic environment clean, orderly and in compliance with company policy and accrediting standards., • Works as a team member to ensure clinic efficiencies are within guidelines., • Provides support as needed and requested to providers., • Follows company established scripts and protocols including Patient Triage and Patient Call Backs., • Capable of performing all x-ray views according to provider’s orders, clinical practice under state law and in compliance with company policy and procedures. Documents the patient record according to established clinical practice and company policies and procedures., • Performs drug screens, urinalysis and other in-house lab tests accurately. Processes specimens for reference laboratories., • Is cross-trained for Front Desk duties to include greeting patients, checking patients in/out, End of Day close out procedures, patient interactions, lobby checks and records release., • Is cross-trained to check patients in/out of the computer., • Maintains, calibrates and performs controls on lab/x-ray equipment daily. Inspects and reports artifacts from the x-ray screen. Operates equipment according to policy and manufacturer guidelines. Completes semi-annual X-Ray inspections., • Maintains records and logs on activities including in-house lab work, drug screens, x-rays, and lab work sent out to other labs. Performs equipment audits as scheduled., • Ensures the occupational client’s work form is followed and occupational procedures are adhered to., • Participates in regular staff meetings keeps informed of information, polices, practices, memos and expectations., • Works closely with the Center Manager, Medical Staff, Front Desk Coordinator and all clinic staff to maintain smooth operations and high customer satisfaction., • Maintains confidentiality of patient, employee and proprietary business information. Understands and follows all company policies and practices regarding HIPAA., • Maintains an awareness and working knowledge of required and available reports, resources, deadlines and other information and data sources and systems., • Understands and follows company Compliance Program policies, procedures., • Actively participates in the CQI Program., • Timely completes and maintains required certifications and mandatory training., • Follows all company policies pertaining to infection control and hand hygiene., • Follows all OSHA and company policies pertaining to a safe and secure environment for patients and staff. Participates in required emergency drills., • Is supportive of company-sponsored community activities and marketing initiatives., • Completes incident occurrence reports timely and appropriately., • Participates in the successful completion of clinic audits, reviews and surveys., • Attends all required meetings and training in-services., • Demonstrates the correct use of office equipment and supplies. Notifies Center Manager of needed supplies. Properly disposes of expired supplies., • Performs routine office functions including copying, faxing, scanning, mailing, sorting and filing of patient and clinic materials as appropriate., • Potential Military Occupational Specialist matches include these Army MOS codes: 68C. Potential Air Force Codes: 4R0X1., • Within 3 months of employment or promotion, must obtain and maintain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification., • Within 30 days of employment or promotion, must obtain and maintain state license (if required by the state) for Office Laboratory Assistant. • Graduate of an accredited school of Radiologic Services required. EXPERIENCE: • 1+ year of clinical experience in a patient care setting preferred. CERTIFICATION/LICENSE: • ARRT Certification required. State licensure may be required., • BLS certification within 30 days of start required., • Federal Breath Alcohol Screening Certification within 30 days of start. · Federal Drug Screening Certification within 30 days of start. As the largest and fastest growing provider of urgent care in Florida, MD Now© urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent care's physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the state's largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patient's urgent care visit, should they need it. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you! HCA Healthcare has been recognized as one of the World's Most Ethical Companies© by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Radiology Technologist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. UCC-AFHP

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