Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: • Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process., • Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction., • Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs., • Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval., • Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office., • Check patient’s insurance eligibility, prior authorization and referrals online., • Review, send and start prior authorization for medications online., • Responsible to book eye surgeries and to carefully follow thru to its completion., • Help with medical billing inquires and completion of daily medical billing needs. Qualifications: • High school diploma or equivalent., • Prior experience in a medical office or customer service role is preferred., • Strong interpersonal and communication skills., • Ability to work independently and as part of a team., • Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems., • Detail-oriented with strong organizational skills. Benefits: • 40 hours Personal Time Off, • 2 weeks vacation time after full 1 year employment., • Friendly and kind office environment
Ameristar Home Care Services is seeking a friendly, organized, and professional receptionist to be the first point of contact for our clients, visitors, and staff. The ideal candidate will provide excellent customer service, answer and direct phone calls, schedule appointments, and assist with administrative tasks in a fast-paced environment. This role plays an essential part in ensuring smooth daily operations and maintaining a welcoming atmosphere for clients, families, and fellow employees. Key Responsibilities: • Greet and welcome visitors, clients, and aides in a friendly and professional manner., • Answer and direct phone calls, take messages, and ensure proper follow-up., • Schedule appointments for clients and coordinate with clinical staff to arrange home visits or assessments., • Assist with intake and verification of patient information., • Maintain and manage office calendars, ensuring all appointments are scheduled accurately., • Ensure the reception area is clean, organized, and stocked with necessary supplies., • Perform general office duties, including data entry, filing, and photocopying., • Assist with processing mail and distributing packages to the appropriate departments., • Provide administrative support to other team members as needed, including the office manager and administrative staff., • Maintain confidentiality of client information, adhering to HIPAA guidelines., • Assist in managing and updating client records within the agency’s database., • Help coordinate and support marketing and outreach efforts, including scheduling meetings or events., • Respond to inquiries from clients or family members, providing appropriate information or directing them to the relevant department. Qualifications: • High school diploma or equivalent required., • Previous experience in an office or healthcare setting, preferably in home care or a similar field., • Strong verbal and written communication skills., • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment (phones, fax, copier)., • Ability to multitask and prioritize in a fast-paced environment., • Excellent customer service skills and a positive attitude., • Strong attention to detail and organization., • Ability to handle sensitive and confidential information with discretion., • Familiarity with healthcare terminology and basic understanding of home care services is a plus., • Knowledge of HIPAA regulations is preferred.
Full job description Job Summary We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in office management. Responsibilities • Manage multi-line phone systems, directing calls appropriately and taking messages as needed., • Schedule patient appointments, • Communicate effectively with physicians and medical assistants, • Provide patient support by addressing inquiries and resolving issues promptly., • Assist with duties including typing, proofreading documents, and maintaining office supplies., • Maintain a clean and organized front desk area to create a welcoming environment., • Russian Speaking is preferred., • Previous experience in a front desk or receptionist role., • Strong customer service skills with a focus on patient satisfaction., • Excellent organizational skills with the ability to manage multiple tasks efficiently., • Bilingual candidates are highly encouraged to apply for enhanced communication with diverse clientele., • Strong typing skills with attention to detail for accurate data entry and documentation.