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Empower Rehab Outpatient Responsibilities: -Multi-task and manage several responsibilities at once. -Communicate effectively with all team members and clients. -Assist therapists and front desk with all duties as needed or as assigned. -Communicate and ensure compliance with company policies and procedures. -Monitor facility equipment maintenance, supplies, and inventories as needed. -Apply modalities such as ice, heat, electric stimulation, ultrasound, and cold laser. -Perform front-end and/or clinical tasks as a back-up in case of absence or high demand. -Maintain patient confidence and protects operations by keeping information confidential. -Instruct, motivate, and assist patients in learning and improving functional activities/exercises. -Instructs patients and family members on the proper use of exercise equipment, and home exercise programs. -Interact with customers, review customer feedback, and address customer service issues with upper management. -Seeks additional responsibilities from superiors when daily procedures have been completed Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour

Responsibilities: Maintaining cleanliness of resident’s room and work areas Helping residents maintain independence, promoting dignity and physical safety of each resident Participating and assisting residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed Engaging residents in life skills and other life enrichment activities Qualifications: Certified Nurse’s Aid certification preferred High School diploma/GED Previous experience working with seniors preferred Ability to communicate effectively with Residents, management and co-workers Superior customer service skills Ability to handle multiple priorities Must demonstrate good judgment, problem solving and decision making skills

Sauchik & Giyaur, P.C. is a boutique law firm with a unique focus on representing clients in the healthcare industry. We have an immediate opening for a Receptionist who will act as the initial and primary point of contact for the attorneys, clients and guests who visit or contact the Firm's New York Office. The Receptionist will also provide office services support for the office. Responsibilities Include: Provides outstanding customer service Serves as the primary contact for the Firm's attorneys and their clients and guests: greets and directs visiting attorneys, clients and guests Screens and directs incoming calls and takes messages as appropriate Provides back up office services support such as conference room set ups, maintaining supply areas, running daily mail, and making photo copies, among other clerical and administrative duties Maintains kitchen and beverage supplies Performs other related duties as assigned Russian language is a must Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) Health insurance 2 weeks paid vacation per year Schedule: 8 hour shift Work Location: In person

JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.

Prescription Processing: Receive and verify prescriptions from doctors or patients. Accurately interpret prescription orders, including medication dosage, strength, and directions. Prepare and label medications according to prescription orders. Ensure the correct drug, dosage, and instructions are provided. Medication Dispensing: Assist in the preparation of medication by counting, measuring, and mixing medications. Dispense prescribed medications to patients. Ensure the right medication is provided to the right patient. Inventory Management: Monitor and maintain inventory levels of medications and supplies. Order and stock medications as necessary. Check for expired medications and ensure proper disposal when required. Customer Service: Provide excellent customer service by answering patient inquiries and addressing concerns. Explain proper medication usage, dosage, and potential side effects to patients. Assist patients in understanding prescription refills, insurance matters, or general pharmacy policies. Medication Preparation and Compounding: Prepare customized medications (e.g., creams, ointments, solutions) when required. Follow strict guidelines for compounding sterile and non-sterile medications. Record Keeping and Documentation: Maintain accurate and up-to-date patient medication records. Document prescription orders, refills, and patient consultations. Ensure confidentiality of patient information according to HIPAA regulations. Quality Control: Double-check prescriptions for accuracy and completeness. Ensure medications are properly stored, following safety protocols. Participate in routine audits or checks to maintain compliance with legal and regulatory standards. Collaboration with Pharmacists and Healthcare Professionals: Work under the supervision of licensed pharmacists to ensure proper patient care. Communicate with doctors or other healthcare professionals regarding prescription clarifications or medication interactions. Insurance and Billing: Process insurance claims and verify patient insurance information. Assist patients in understanding prescription coverage and any out-of-pocket costs. Maintaining Pharmacy Equipment: Ensure all pharmacy equipment is functioning properly, including pill counters, label printers, and compounding tools. Pharmacy technicians play an essential role in supporting pharmacists and ensuring that patients receive the correct medication and care.

We are seeking a motivated and results-driven Sales Representative to join our team and help us expand the reach of our high-quality Durable Medical Equipment (DME) products. The ideal candidate will have excellent sales skills and a strong understanding of the healthcare industry, particularly in medical supplies for patients with chronic conditions or disabilities. You will be responsible for promoting, selling, and providing outstanding customer service to both new and existing clients, including healthcare providers, hospitals, clinics, and patients.

We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send us your resume, we pick the best candidates randomly

Heart to Heart Home Care is seeking an experienced Home Care Retention Specialist to join our growing team! Responsibilities: Follow up with all required parties to ensure resolution and continuation of the patient services in an event of possible discharge. Create, optimize, and evolve retention strategies to sustain patients. Analyze customer feedbacks to identify & assess customers’ needs to achieve superior customer satisfaction. Build sustainable relationships with patients through open & continuous communication. Uphold the highest level of integrity and customer service. Requirements: Must be fluent in conversational Spanish. Ability to follow up and research customer concerns and communicate all obtained information to appropriate parties. Ability to develop new techniques to ensure customer preservation. Exceptional documentation skills. Job Type: Full-Time Salary: $18.00 - $23.00 per hour What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

We are seeking a friendly, professional, and organized individual to join our medical office as a Part-Time Front Desk Phone Person. This position is crucial in providing exceptional customer service, supporting patient scheduling, and ensuring the smooth operation of the office. The ideal candidate will have excellent communication skills, be detail-oriented, and possess the ability to multitask in a busy healthcare environment.

Job Overview: We are seeking a bilingual Spanish speaking highly organized and compassionate Medical Receptionist to join our team. The ideal candidate will provide exceptional patient service while ensuring the smooth operation of our medical practice. Duties: - Greet patients, answer phone calls, and respond to emails in a friendly and professional manner. - Manage patient records using electronic health records (EHRs) such as DrChrono. - Schedule appointments, manage patient flow, and coordinate with medical staff. - Handle patient billing, insurance claims, and paperwork efficiently. - Utilize medical terminology to communicate effectively with healthcare providers and patients. - Assist with administrative tasks, including data entry and office organization. - Provide exceptional patient service, addressing concerns and answering questions in a timely and empathetic manner. - Work efficiently in a fast-paced environment, prioritizing tasks to maintain a high level of productivity. - Demonstrate a strong understanding of medical records and systems Qualifications: - High school diploma or equivalent required. - Experience in a medical office (Preferred) - Strong patient service skills. - Ability to work effectively in a team environment. - Excellent organizational and communication skills. - Ability to maintain confidentiality and handle sensitive information. Job Type: Full-time Pay: $16.00 - $23.00 per hour Expected hours: 40 per week Schedule: Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Ability to Commute: Elmhurst, NY 11373 (Required) Ability to Relocate: Elmhurst, NY 11373: Relocate before starting work (Required) Work Location: In person

Job Summary : Full- Time Medical Assistant at our Upper East Side Office. The Medial Assistant is responsible for performing the highest quality of medical, clinical and clerical tasks in a medical setting. Schedule : Full time, Monday - Friday 9am-5:00 pm . Open Flexibility to help cover in a team environment is needed. Medical Assistant Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective providers Assist physician in medical , cosmetic and laser procedures Prep rooms before and after patients, including checking all equipment at the beginning of each shift to ensure all is in proper working order Daily scan all retail and cosmetic products and medical supplies and alert Practice Manager of any low level supplies Qualifications Healthcare experience required Nationally Certified Medical Assistant preferred Experience using EMR software and patient scheduling system Must be computer savvy Strong communication, interpersonal and organizational skills Excellent patient relations and customer services skills