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Responsibilities: - Maintaining cleanliness of resident’s room and work areas - Helping residents maintain independence, promoting dignity and physical safety of each resident - Participating and assisting residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed - Engaging residents in life skills and other life enrichment activities Qualifications: - Certified Nurse’s Aide certification preferred - High School diploma/GED - 1 to 2 years of experience working with seniors required - Ability to communicate effectively with Residents, management and co-workers - Superior customer service skills - Ability to handle multiple priorities - Must demonstrate good judgment, problem solving and decision-making skills
Highly successful dermatology practice on the Upper East Side in need of a skilled nurse to help assist with both cosmetic and medical dermatology procedures. You’ll be working with a well thought of dermatologist who has a high profile, VIP clientele. Therefore, the following skill sets are a must: 1. Ability to work independently and plan your day in a productive manner. 2. High level of problem solving skills. 3. Self-motivated and an excellent work ethic. 4. High level of expectations from yourself, as well as your co-workers. 5. Ability to deliver a very high level of customer service. 6. Exceptional oral, written, and interpersonal skills. 7. Dermatology or plastic surgery experience is a great addition. 8. Hospital experience is a plus.
If interested, please call (M-F, 8AM - 4PM) ! We see chats, but are not able to respond. Seven one eight, four seven one, five five zero zero We are seeking a dedicated and driven personality to join our team as a Front Desk Receptionist at Wavecrest! We are looking for someone who is committed to providing exceptional customer service and care for our residents. We're seeking a strong-willed individual to serve as the face of Wavecrest and as the first point of contact, responsible for creating a positive and professional experience for visitors, residents and staff. Job responsibilities include: - Greeting residents, family members and visitors with a warm and friendly demeanor. - Answering and direct phone calls, taking messages as necessary. - Responding to inquiries about facility services and residents with accuracy and professionality. - Maintaining a clean and organized reception area, to ensure smooth workflow and operations. - Signing for packages and mail, directing them as needed. - Coordinate with staff to ensure residents receive timely assistance and support. - Corresponding with appropriate parties when residents return/or are discharged from hospital/rehab. - Ensuring residents and visitors sign in and out Qualifications: - High School Diploma/Equivalent - Previous experience in an administrative role is preferred, but not required. Extensive training and support will be provided! - Excellent communication and interpersonal skills. - Strong organizational skills with the ability to multitask. - Proficient with basic computer applications (Microsoft Office, Word, Excel, Outlook). - Compassionate and understanding attitude towards residents and their families. - Ability to maintain confidentiality and handle sensitive information. Working Conditions: - Must be able to sit for an extended period of time (8 Hours) - Must be comfortable working in a Healthcare setting. - Must be able to multitask between routing phone calls, ensuring residents are properly signing in/out all while maintaining professionality. Candidates are encouraged to submit their resumes outlining your qualifications and skills for the role. Join our team and help us make a difference in the lives of our residents by providing outstanding service and support!
Are you a people-oriented, organized individual with a knack for details? Join our team as a Dental Receptionist and Biller! We are looking for someone who is friendly, professional, and dedicated to providing exceptional service to our patients while managing billing tasks with accuracy and efficiency. Responsibilities: Greet and Check-in Patients: Provide a warm welcome to all patients, manage check-ins, and answer questions about appointments and treatments. Appointment Scheduling: Coordinate patient appointments to ensure efficient clinic flow and patient satisfaction. Insurance Verification & Billing: Verify patient insurance coverage, submit claims, and manage billing processes, including follow-ups on unpaid claims. Maintain Patient Records: Accurately input and update patient information and records in our database. Handle Patient Inquiries: Address questions regarding billing, insurance, and treatment plans with professionalism and patience. Collect Payments: Process patient payments and ensure accurate billing records are maintained. Qualifications: Experience in Dental Office Setting: Preferred but not required. Knowledge of Insurance Billing and Coding: Familiarity with dental billing software is a plus. Excellent Communication Skills: Ability to interact professionally with patients, insurance companies, and colleagues. Organized and Detail-Oriented: Ability to manage multiple tasks with accuracy. Customer Service Mindset: Friendly, approachable, and dedicated to patient satisfaction.
Our thriving Eye Care practice is seeking an experienced Customer Service Representative to work in our Flushing, Queens office. We are looking for someone who has a great personality who believes that patients should be treated as people rather than numbers on a file. The ideal candidate must understand the value of compassionate service, possess excellent communication and multitasking skills, a positive attitude, and a strong work ethic. If you meet these requirements, we would love to meet you! RESPONSIBILITIES AND DUTIES Maintaining a positive, empathetic, and professional attitude Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving patients' complaints Knowledge of medical and vision insurances and the ability to explain them to patients Keeping records of patients' interactions, transactions, comments, and complaints Communicating and coordinating with doctors and colleagues as necessary Ensure customer satisfaction and provide professional customer support Performs other duties as assigned, requested, or deemed necessary by management Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Ability to multitask Familiarity with Officemate a PLUS Bilingual in Korean a PLUS REQUIREMENTS High school diploma, general education degree, or equivalent Ability to stay calm when patients are stressed or upset Comfortable using computers and tablets Experience working with customer support Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Weekends as needed Experience: Customer service: 2 years (Required) Language: Korean (Required) Work Location: In person
Empower Rehab Outpatient Responsibilities: -Multi-task and manage several responsibilities at once. -Communicate effectively with all team members and clients. -Assist therapists and front desk with all duties as needed or as assigned. -Communicate and ensure compliance with company policies and procedures. -Monitor facility equipment maintenance, supplies, and inventories as needed. -Apply modalities such as ice, heat, electric stimulation, ultrasound, and cold laser. -Perform front-end and/or clinical tasks as a back-up in case of absence or high demand. -Maintain patient confidence and protects operations by keeping information confidential. -Instruct, motivate, and assist patients in learning and improving functional activities/exercises. -Instructs patients and family members on the proper use of exercise equipment, and home exercise programs. -Interact with customers, review customer feedback, and address customer service issues with upper management. -Seeks additional responsibilities from superiors when daily procedures have been completed Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour
Sauchik & Giyaur, P.C. is a boutique law firm with a unique focus on representing clients in the healthcare industry. We have an immediate opening for a Receptionist who will act as the initial and primary point of contact for the attorneys, clients and guests who visit or contact the Firm's New York Office. The Receptionist will also provide office services support for the office. Responsibilities Include: Provides outstanding customer service Serves as the primary contact for the Firm's attorneys and their clients and guests: greets and directs visiting attorneys, clients and guests Screens and directs incoming calls and takes messages as appropriate Provides back up office services support such as conference room set ups, maintaining supply areas, running daily mail, and making photo copies, among other clerical and administrative duties Maintains kitchen and beverage supplies Performs other related duties as assigned Russian language is a must Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) Health insurance 2 weeks paid vacation per year Schedule: 8 hour shift Work Location: In person
JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
Prescription Processing: Receive and verify prescriptions from doctors or patients. Accurately interpret prescription orders, including medication dosage, strength, and directions. Prepare and label medications according to prescription orders. Ensure the correct drug, dosage, and instructions are provided. Medication Dispensing: Assist in the preparation of medication by counting, measuring, and mixing medications. Dispense prescribed medications to patients. Ensure the right medication is provided to the right patient. Inventory Management: Monitor and maintain inventory levels of medications and supplies. Order and stock medications as necessary. Check for expired medications and ensure proper disposal when required. Customer Service: Provide excellent customer service by answering patient inquiries and addressing concerns. Explain proper medication usage, dosage, and potential side effects to patients. Assist patients in understanding prescription refills, insurance matters, or general pharmacy policies. Medication Preparation and Compounding: Prepare customized medications (e.g., creams, ointments, solutions) when required. Follow strict guidelines for compounding sterile and non-sterile medications. Record Keeping and Documentation: Maintain accurate and up-to-date patient medication records. Document prescription orders, refills, and patient consultations. Ensure confidentiality of patient information according to HIPAA regulations. Quality Control: Double-check prescriptions for accuracy and completeness. Ensure medications are properly stored, following safety protocols. Participate in routine audits or checks to maintain compliance with legal and regulatory standards. Collaboration with Pharmacists and Healthcare Professionals: Work under the supervision of licensed pharmacists to ensure proper patient care. Communicate with doctors or other healthcare professionals regarding prescription clarifications or medication interactions. Insurance and Billing: Process insurance claims and verify patient insurance information. Assist patients in understanding prescription coverage and any out-of-pocket costs. Maintaining Pharmacy Equipment: Ensure all pharmacy equipment is functioning properly, including pill counters, label printers, and compounding tools. Pharmacy technicians play an essential role in supporting pharmacists and ensuring that patients receive the correct medication and care.
We are seeking a motivated and results-driven Sales Representative to join our team and help us expand the reach of our high-quality Durable Medical Equipment (DME) products. The ideal candidate will have excellent sales skills and a strong understanding of the healthcare industry, particularly in medical supplies for patients with chronic conditions or disabilities. You will be responsible for promoting, selling, and providing outstanding customer service to both new and existing clients, including healthcare providers, hospitals, clinics, and patients.
Elm Drugs is an independently owned and operated pharmacy located on the border of the West Village and Chelsea in Manhattan. We have been proudly serving our customers and patients since 2010 and pride ourselves on the level of personalized care we deliver to them on a daily basis. We are seeking a full-time Staff Pharmacist to join our team. **WE OFFER 3 OR 4 DAY WORK WEEKS, HEALTH INSURANCE FOR ELIGIBLE NEW HIRES, GENEROUS EMPLOYEE DISCOUNT, PAID TIME OFF AND A GREAT WORK ENVIRONMENT** JOB DESCRIPTION Staff Pharmacist Full-Time As a Staff Pharmacist, you will perform all duties of a pharmacist under the supervision and guidance of the Supervising Pharmacist. JOB RESPONSIBILITIES/TASKS - Provide an excellent customer experience for our customers and patients - Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience. - Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. - Perform pharmacist tasks including drug therapy reviews, verification, and medication management. Review, interpret and accurately dispense prescribed medications when necessitated by workload. - Ensure the pharmacy operates in accordance to regulations, company policies and standards. Responsible for the opening and closing of the pharmacy and shift change duties. - Ensure the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follow-up with insurance companies as well as medical providers and participates in 3rd party audit. - Follow-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. - Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. - Develop and maintain good relationships with local medical community including physicians, nurses, and other health care providers. Participate in community outreach activities to promote the pharmacy business and further enhance growth opportunities. - Training & Personal Development - Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, and communications. Maintain awareness of developments in retail and pursue best practices that would enhance performance. COMPENSATION The typical pay range for this role is: Minimum: $ 60.00 and up Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors. MINIMUM REQUIRED QUALIFICATIONS · Active Pharmacy License in the state of New York · Not on the DEA Excluded Parties List · Immunization Certification through an accredited organization · No pending felony charges or convictions for criminal offenses involving controlled substances EDUCATION Bachelor of Science in Pharmacy or Pharm. D. degree