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Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice as an Ophthalmic Technician. No prior experience necessary. On the job training will be provided. Must speak Korean and English. Must have ability to pay taxes (W-2) RESPONSIBILITIES: - Acquaints all new patients with office procedures to which they will be exposed. - Informs patients of the purpose of all tests personally performed, and how the patient will be affected during the tests. - Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications. - Performs testing and imaging that includes: - Visual acuity - Confrontational visual fields - Stereo testing - Evaluation of motility - Pupillary function tests - Color plates - Applanation tonometry - Refractometry - Angle assessment - Dilation of pupils - ERG testing - Skin Allergy Testing - Visual field testing - Optic nerve and macular OCTs - Fundus Photos - Corneal pachymetry - Corneal topography - Assists physician with minor surgery, maintaining practice standards of sterile technique and infection control. - Maintains a smooth flow of patients to the physician. - Provides telephone support regarding ocular emergencies, prescription refills, and patient care questions. - Communicates with reception to facilitate proper patient flow. - Compliance with all practice procedures and protocols - Seeks advice from more senior staff as necessary, never performing beyond capabilities. - Maintains cleanliness in exam rooms. - Maintains backup levels of stock in exam rooms. - Maintain operating integrity of office equipment, troubleshooting and performing preventive maintenance as necessary - Performs other duties as required. Qualifications: - Must be able to speak Korean and English - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. - Must be able to pay taxes (W-2) Benefits: - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.

Queens Location: Main Job Tasks and Responsibilities · greet patients · register patients according to established protocols · assist patients to complete all necessary forms and documentation including medical insurance · ensure patient information is accurate including billing information · inform patients of medical office procedures and policy · maintain and manage patient records · move patients through appointments as scheduled · answer incoming calls and deal with inquiries · transfer calls as required · schedule patient appointments · collect co-pays and payments · report statistics as required · obtain external medical reports as required by medical professionals · respond and comply to requests for information · deal with incoming and outgoing post · complete other clerical duties as assigned · ensure reception area is well maintained, neat and clean · safeguard patient privacy and confidentiality · check patient's insurance eligibility · Billing Posting EOBs Education and Experience · Associate Degree or higher. · knowledge of medical terminology, procedures and diagnosis preferred · knowledge of computer and relevant software applications · knowledge of general administrative and clerical procedures · working knowledge of healthcare insurance preferred · Key Competencies · communication skills · information collection and management · planning and organizing · attention to detail · customer service skills · adaptability · confidentiality · responsible Job Type: FullTime Required experience: Medical related field for at least 1 year preferred. Required language: Cantonese or Mandarin Preferred Must be legal to work in the US

Work from home ! Enjoy working hours that works best for you and your family. Flex-able hours, normal hours M-F 9am-6pm, customer service representative calling clients daily. Offering sign up bonuses if hired. Training weekly on system and customer service

Physical Therapist Aide Physical therapy Aide position Boutique PT practice looking for a physical therapy aide. Preferences will be given to those candidates who have prior work experience in a out patient Physical Therapy or medical setting. Duties: -Prepare treatment areas and equipment for therapy sessions- Escort patients to and from therapy sessions- Maintains clean facility throughout the day Experience: - Previous experience working in a healthcare setting, preferably in orthopedic environment - Excellent customer service and communication skills - Ability to work well in a team and follow instructions from physical therapists - Strong attention to detail and ability to multitask -Russian speaking a plus $18/hr Monday/Wednesday 9-8, Friday 9-6

We are seeking a bilingual (English & Spanish) Dental Recall Coordinator to join our team! If you are passionate about helping people, have a friendly and compassionate personality, and love working in a fast-paced, patient-focused environment, we’d love to hear from you. Key Responsibilities: Schedule patients for regular re-care visits and follow-up appointments. Communicate effectively with patients to ensure their needs are met. Utilize your sales skills to encourage patients to prioritize their dental health. Provide excellent customer service with empathy and professionalism. Qualifications: Must be fluent in both English and Spanish. Some knowledge of dental terminology and procedures is required but not a must. Prior experience in the dental field is preferred. Strong communication and interpersonal skills. Compassionate, detail-oriented, and passionate about helping people. Sales experience is a plus. Job Details: Part-time position with the potential to become full-time. Opportunity to grow within the team and advance your career. If this sounds like the perfect opportunity for you, we encourage you to apply and join our dedicated and caring team! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 15 – 25 per week Schedule: Monday to Friday Work Location: In person

ORTHODONTIC ASSISTANT needed for orthodontic office. Experience is preferred. Office is close to public transportation. The position is available for Tuesdays, Fridays, and Saturdays. Willing to sponsor path to remote dental assistant licensure for interested individuals demonstrating promise. Looking for: - Reliability, punctuality, and professionalism - Excellent communication, customer service, and people skills - Positive attitude and opening to learning new skills (should be able to multitask) - Desire to be productive and stay busy, team player willing to help with whatever is needed and work to maintain office flow - Excellent problem-solving and troubleshooting skills - Detail-oriented Responsibilities include (not limited to): - Prepare the reception and clinical areas (infection control, sterilization, organization) - Take high quality orthodontic records (DSLR photos, Radiographs, Digital Scans) and self-assess to constantly improve technique - Work independently to prepare orthodontic bondings and adjustments, and assist doctor chair-side in four-handed dentistry - Monitor inventory, anticipate orders and supplies, organize drawers - Deliver orthodontic instructions clearly to patients

The Delivery Person is responsible for transporting goods from our facility to customers or designated locations. Maintaining excellent customer service throughout the delivery process. The ideal candidate must have an electric bike or motorcycle and a strong work ethic, a clean driving record, and a customer-focused attitude. ***Location: Brooklyn