Heavy equipment jobs in Hoboken, New Jersey - Page 7Create job alerts

Job Description Genoray America is a fast-growing company that specializes in X-Ray medical devices. As a company specializing in research, developing, manufacturing and sales, Genoray has been recognized as a leading company in the C-Arm industry in South Korea and remains a leader in this market. We pride ourselves on being an exporting company and we will continue to spread the reputation of South Korea and Genoray across the World. * Our Service Technicians use technical skills to diagnose issues when they arise to keep medical and dental X-Ray equipment operating properly. The Service Technician will install, troubleshoot, and make repairs on equipment while providing a relationship of trust that enables loyalty, satisfaction, and assurance to our clients. Responsibilities: • Manages service calls and work orders for each job in a timely manner., • Troubleshoots heavy medical and dental equipment and mechanisms onsite and/or remotely., • Performs service, maintenance, repair, training, and installation on: C-Arm, Mammography, 2D, 3D, and IOS-I0X equipment., • Performs hazard assessments and maintains a high standard of safe work practices and quality control., • Performs routine preventative maintenance., • Follows company and OSHA safety rules and guidelines. Avoids injuries and damage to property, loss of unused materials and clean-up of work area debris., • Manages customer relationships to boost customer retention and satisfaction., • Provides information and recommends services to the sales team., • Completes all necessary company training in a timely manner., • Strong customer service; professionalism, • Written and verbal communication, • Problem-solving; attention to detail, • Time management and organizational skills, • 1+ years of Technician (Preferred), • Be able to travel outside of the U.S, • Language Requirement: Fluent written and verbal in English and Spanish, • Must have a cell phone and reliable transportation Job Type: Full-time Schedule: • 8-hour shift Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance Work Location: In person

Job Description We are seeking a Handy Man to become a part of our team! You will perform necessary work to keep machines, mechanical equipment, and structure of an establishment in repair. Pl Responsibilities: • Repair major and minor issues with equipment and buildings, • Complete maintenance and repair work orders, in a timely fashion, • Order and replace broken parts or equipment, • Maintain a clean and a safe work space, • Previous experience in maintenance or other related fields, • Familiarity with hand-held tools and equipment, • Deadline and detail-oriented, • Ability to handle physical workloadCompany DescriptionFast-paced service company with heavy deadlines that must be adhered to on a daily basis. Excellent customer service skills results drivenFast-paced service company with heavy deadlines that must be adhered to on a daily basis. Excellent customer service skills results driven

Job Description Established Audio/Visual company seeks experienced and entry level technicians to install customized Audio/Visual systems (TVs, speakers etc), shading (Lutron, Crestron) and lighting (Lutron, Crestron). Must be able and willing to lift heavy equipment such as TVs, speakers etc. up to 50 lbs. Must be free to work overtime but no weekends. Must have a clean driver's license and submit a copy with your resume. Please submit resume which includes a detail of the equipment for which you are certified or familiar with. Crestron and Lutron experience a plus. Salary commensurable with experience. Health benefits after waiting period. Sign on bonus available.

Job Description Job Description: Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Job Description Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service! • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration., • You will typically leave from home each morning and work with minimal direct supervision at customer sites., • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service. Qualifications What you’ll bring to the table: • An accredited High School Diploma or GED and 6-8 years of similar electrical/mechanical experience, • You must have a valid Driver’s License and ability to drive multiple hours daily, • You should be able to work Overtime and On-Call as required, • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee may: • Lift up to 75 lbs with or without assistance, • Climb up to 10 ft with an A-frame ladder, • Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet, • Extensive walking 3-5 miles / day, • Extensive driving 5-6 hours/day, • Kneel, squat, bend, push/pull, • Move in different positions to accomplish tasks in various environments including tight and confined spaces, • Operate motor vehicles or heavy equipment, • Office facility and customer facilities (including commercial kitchens of various types of businesses), • Exposure to noise, heat, cold, slippery, wet dirty conditions may occur, • Normal business hours with occasional/frequent/extended hours as needed, • Flexibility with schedule to meet critical deadlines, • Extended hours may include nights and/or weekends, • Normal scheduled hours cover early mornings, evenings and/or weekends Additional information Why work for us? • Competitive pay, • Great insurance options with low premiums, • Paid vacation and holidays, • 401K with company match, • Extensive on-the-job, online, and classroom training, • Service vehicle, uniforms, and safety equipment provided, • Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at to request assistance. No other requests will be acknowledged. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. #ZR1 Compensation Information: The pay rate will depend on the successful candidate’s qualifications and prior experience. The range for this position is below: $34.70 to $46.90 per hour. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Job Description The Role… At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at Soho House promote a positive image of the property to members and guests and must be reliable, approachable, acute eye for detail and should also able to address guest requests and problems if they arise. A successful Public Space Attendant (PSA) trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude! Main Duties • Responsible for routine walk-throughs and ensuring the overall tidiness, cleanliness and maintenance of the Club, Rooms, Cowshed (Spa) and F&B Spaces (when applicable), • Maintain a clean and tidy property as well as stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.), • Assist housekeeping team with rooms, focusing on deep cleaning procedures, • Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for members, guests and staff by placing proper signage as needed, • Perform and document daily inspection and maintenance activities, • Carry out heavy cleaning tasks and special projects that may include minor repairs and organizing the stock room when shipments arrive, • Proactive in notifying management of occurring deficiencies or needs for repairs, • Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed, • Collaborative team member, also reliable to work autonomously and proactively as needed, • Adhere to health and safety policy (I.e. IIPP, worker's comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable, • At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper, • Ability to handle heavy equipment and machinery, • Knowledge of cleaning chemicals and supplies, • Ability to understand and follow written and verbal instructions, • Detail oriented, proactive and positive influence on team and all other staff, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$21—$21 USD

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Job Description The Campus Safety Officer position operates under the direction and supervision of the Director and Assistant Director of Campus Safety. As a per diem role, officers are called in as needed to backfill full-time positions, provide event coverage, or offer additional support to the department. While on shift, officers report directly to the Lead Supervisor or assigned Supervisor. As an essential employee, officers are required to remain on duty or report to work during partial or full-day site closures due to hazardous conditions, emergencies, or inclement weather. The primary responsibility of the Officer is to maintain a safe and secure campus environment through regular patrols, monitoring surveillance systems, and responding to emergencies. Officers enforce university policies and local laws, control facility access, and assist students and staff with safety and security concerns. Additionally, they handle incident reporting and provide support during emergencies such as medical situations, fires, or security threats. Their role is critical in ensuring the safety of the university community and protecting campus property. Job Duties • Conduct routine patrols of university buildings and campus grounds., • Monitor dormitory access to ensure entry is restricted to authorized individuals., • Inspect doors, windows, and gates to confirm they are properly secured., • Issue warnings for rule violations such as loitering, smoking, or carrying prohibited items, and remove individuals engaged in suspicious or criminal activity., • Check equipment and machinery for signs of tampering or misuse., • Remain vigilant for irregularities, including fire hazards, leaks, or unsecured doors, and document incidents in written reports., • Observe departing personnel to prevent theft of university property., • Activate alarms or notify the police/fire department in response to fires or unauthorized access., • Document incidents involving property damage, unusual occurrences, or equipment malfunctions for supervisory review., • Manage vehicle and pedestrian traffic flow at university entrances and other key areas., • Provide security coverage for major events such as Commencement ceremonies and concerts., • Enforce campus parking regulations., • High School Diploma or GED required., • Valid NYS Driver’s License preferred., • One to three years of relevant experience and/or training., • Experience in non-profit organizations, preferably within higher education institutions., • Strong interpersonal, analytical, and judgment skills., • New York State Certified Security Guard., • New York Fire Department Certified Fire Guard (F-04)., • Willingness to work overtime, weekends, holidays, and be on-call for emergencies as needed., • Ability to work independently with a high level of accountability and decision-making authority., • Requires moderate physical exertion, with employees standing for most, if not all, of their shift, including extensive walking and standing., • Position demands mobility and may involve climbing, crawling, stooping, or working in awkward positions as needed., • Regularly lifts or moves heavy parcels, machinery, and equipment up to 50 lbs., • Requires manual dexterity and coordination for more than 50% of the work period. The allotted hourly pay is $22.06 • Employee Assistance Plan, • Professional development opportunities via Coursera

Job Description Nine Orchard Hotel Guest Service Agent/Concierge DEPARTMENT: Front Office REPORTS TO: Director of Front Office SUMMARY The Guest Service Agent/Concierge is responsible for checking guests in and out, running daily reports, handling guest transactions, maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to complete the following responsibilities satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Complete the registration process in accordance with Nine Orchard’s check-in standards: greet guests, confirm the length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to the elevator., • Close guest accounts at time of check out according to Nine Orchard’s Check out Standards: greet guests at check out, confirm and collect payment, and request feedback regarding stay. Update guest’s profile to ensure the best possible service for future stays., • Greet guests with an open and warm persona, either on the phone or in person. Use a positive and clear speaking voice, receive/deliver on all guest requests in a timely manner, provide accurate information such as outlet hours and hotel functions, and offer basic concierge services., • Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers’ checks and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the property management system. Individuals are capable of moving assigned cash from the storage vault to the drawer at the front desk and back., • Work with various departments to ensure guests receive the best possible service. Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for all guest inquiries, group business, and daily site visits, and reservations for all reservation inquiries, changes and billing issues., • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion., • Perform various duties of guest service agent, Reservations Agent, concierge, and Telephone operator in a friendly and courteous manner to ensure guest satisfaction and service recovery., • Provides information regarding the area, including directions, attractions, shopping, nightlife, or recreational opportunities., • Tracking network of contacts, service providers, and business in the neighborhood that can service guests' needs. SUPPORTING FUNCTIONS In addition to the core focus & responsibilities, the candidate is expected to complete the following duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Follow up on outstanding operational and guest (internal & external) issues., • Monitor guest feedback and adjust accordingly., • Inspecting lobby areas and hotel entrances for cleanliness and maintenance, reporting deficiencies to appropriate departments, and ensuring timely completion., • Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees., • Provides a variety of business services such as shipping packages and assisting with printing needs., • Receives and tracks any guest deliveries. ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding., • Prioritize and organize work assignments, and have timely follow-up and execution., • Have superb time management skills., • Maintain complete knowledge of all hotel services/features and hours of operation., • Other languages, mathematical, and reasoning abilities as outlined below., • Ability to comply with physical demands as outlined below., • Technologically sound with Microsoft Office applications., • Ability to compute basic mathematical calculations., • A flexible schedule is required, which could include weekends and holidays. REQUIRED EDUCATION and/or EXPERIENCE Individuals should be a High School Graduate and/or have any combination of experience that provides the required knowledge, skills, and ability to effectively fulfill the requirements of this job description. Bachelor’s degree preferred. Previous experience in a hotel setting is preferred. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to understand guests’ service needs & requests., • Ability to acknowledge guests’ requests in a polite manner., • Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred)., • Ability to apply logical thinking and understanding to carry out written and oral instructions., • Ability to address and solve problems involving guest and operational issues., • Ability to compute basic mathematical calculations. PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The typical environment is an office atmosphere with ambient room temperatures, lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sit, walk, and stand continuously., • Lift / carry 10lbs (frequently) and 25lbs (occasionally), • Bend, squat, crawl, and reach above shoulder level., • Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation. We are an equal-opportunity employer committed to a diverse work environment.

Job Description Business Development Manager – Premium Brake Products Territory: New York City & Pennsylvania (WFH + frequent travel) About Us We’re a premium brake products manufacturer with a strong track record of quality, performance, and reliability. Backed by experienced leadership and a proven business model, we’re expanding in the U.S. — and looking for the right person to own and grow this high-potential territory. The Role We want a driven, competitive sales professional who thrives on the road, loves building new relationships, and has the grit to break into new accounts. You’ll own the New York City and Pennsylvania market, connecting with fleet operators, distributors, and other key decision-makers to expand our presence and drive revenue. Most of your time will be in the field — meeting prospects, following up with customers, and creating opportunities. You’ll have the tools, support, and high-quality product line to back you up, but the results will come from your hustle. What You’ll Do * Drive new business growth in NYC and Pennsylvania through prospecting, networking, and face-to-face meetings. * Build strong, trust-based relationships with fleets, distributors, and industry partners. * Become an expert in our product line, providing technical insight and business value to customers. * Map your territory, create a targeted sales plan, and execute to hit ambitious growth goals. * Use Salesforce to track leads, manage pipelines, and report progress. What You Bring * 3–5+ years of B2B sales success — ideally in transportation, heavy equipment, mechanical parts, or a related industry. * A “road warrior” mindset — you’re energized by being in front of customers, not behind a desk. * Competitive drive and persistence to win in a fast-moving market. * Strong communication and consultative selling skills. * Valid driver’s license, reliable vehicle, and passport for required travel. Why Join Us * Compensation: $75K–$85K base + commission (OTE $130K+ in year one). * Benefits: Full benefits, travel expense reimbursement, and paid training. * Impact: Your territory, your strategy, your results — and a direct impact on our U.S. growth. * Quality: Represent premium products with a proven reputation for performance. If you’re hungry to own a territory, build a book of business, and be on the front lines of growth, we’d like to talk. Apply today — interviews are already underway.

Job Description If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support engineer position. The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing • Provide front line phone coverage, and participate in various call center groups., • Provide on-site assistance to clients within your local geography., • Provide excellent customer service to Xantrion’s client base., • Provide technical support as assigned for issues related to computer systems, software, and hardware., • Log and track support requests in ConnectWise., • Prioritize and/or escalate tickets as required to ensure customer satisfaction., • Brief customers, as well as management, on the status of current resolution efforts., • Work with third party support providers when necessary., • Submit semi-monthly timesheet and expense reports., • Attending scheduled training and meeting sessions., • Ability to work a variable shift any time during Xantrion’s business hours., • Perform audits of customer information and systems as necessary to ensure accuracy., • Take support tickets from the dispatcher., • Update and schedule service tickets until issues have been resolved or further escalated. Formal Education & Certification • Bachelor’s degree from a four-year university or equivalent experience (not required), • Minimum of 3 years of technical support experience required, • On-site technical support experience preferred., • Basic diagnostic and analytical skills., • Basic competency in the use and troubleshooting of MS Office products., • Experience using Windows 10, 11, and/or Mac OS., • Basic computer literacy across both hardware and software., • Positive attitude., • Strong written, oral, and interpersonal communication skills., • Strong telephone presence with organized follow-up skills., • Ability to follow established operating procedures, • Strong, service-oriented, customer-focused., • Strong attention to detail., • Experience working constructively in a team-oriented, collaborative environment., • Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment., • Demonstrated interpersonal skills, able to foster strong relationships internally and externally., • Manager and peer review of goal achievement., • Coachability, willingness to work as a member of a team., • Detailed ticket notes at every step of the resolution., • Appropriate amount of time is correctly coded per day., • Ticket queue is properly scheduled. Assigned tasks do not “fall through the cracks”., • Internal and external customer satisfaction scores., • Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort., • Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain., • Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision., • Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills., • Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease., • Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain., • Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity., • Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed., • Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation., • Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation., • Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds., • Follow and support company policies and procedures as well as all local, state, and federal laws., • Always maintain confidentiality of company and customer records and information., • Maintain a professional image, adhering to Xantrion’s dress code., • Must have an existing cell phone (running current Android or iOS)., • Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing., • Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private., • Must use Xantrion-provided PC and headset to execute job functions.Benefits, • Salary range $60K - $70K; depending on experience., • 100% of medical, dental, and vision for you and your family., • 401K with company match up to 4% of salary., • Certification reimbursement and annual training budget., • 17 Days PTO per year in addition to paid training days. Powered by JazzHR zE3T8GqjoZ

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Description of Work: Looking for a tech-minded Help Desk Technician to be responsible for providing IT support, troubleshooting and identifying solutions. Primary responsibility will be to respond to service requests. Position will provide assistance for technical problems. This involves communications via email, service ticket or telephone. Position will be to troubleshoot and rectify computer and/or network problems. Position involves all aspects of computer systems configuration, set up and maintenance. This involves new hardware and software, as well as existing systems. Position is on-site at customer location and will primarily support 2nd and 3rd shifts. Candidate must be flexible to support other all shifts, as needed with ample notice. Positon will require heavy lifting of equipment on occasion, commensurate with job requirements. Qualifications: Associates degree preferred or technical Degree in Information Technology, Computer Science or related field. A minimum of 2+ years of work-related experience in the field of IT Support is preferred. Candidates with a technical school or apprenticeship program in related field of electrical or electronic support. Must have a minimum of 2 to 3 years of work experience. Candidate must be familiar with Microsoft Windows Server 2008 through 2016. Must demonstrate knowledge of and experience in configuring desktop and laptop computers with Windows 7 and Windows 10. Must have working knowledge of standard network protocols and troubleshooting. Candidate must have good problem-solving, analytical, and team-working skills. An openness to learning new technologies. Candidate must have excellent written and verbal communications skills. Must be able to work well alone and with others. Must be able to successfully handle multiple priorities simultaneously, as required. #ZR