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Job Description Magnolia Bakery opened our first location on a quiet street corner in the heart of New York City's West Village in 1996. From then to now, Magnolia Bakery has grown to become a globally famous, locally loved retail bakery and desserts brand. With locations in New York City, LA and Chicago, a nationwide e-commerce and wholesale business, international locations in the Middle East and Southeast Asia, and an emerging Grocery business in the US, Magnolia Bakery's whimsical spin on classic, American desserts is now in every neighborhood. JOB TITLE: Director of Domestic Franchise Sales POSITION SUMMARY: The Director of Franchise Sales will work closely with the VP of Domestic Franchise Development and Sales to drive new territory growth across the U.S. for Magnolia Bakery. More specifically, the Director of Franchise Sales will be the initial point person and handle all domestic franchise inquiries, educating each on the Magnolia Bakery opportunity plus model, and progressing qualified candidates through the franchise sales funnel from initial call to franchise award. This role will require a roll up your sleeves and make things happen mindset, as well as an ability to build strong internal and external relationships, and create compelling value propositions for joining the Magnolia Bakery family. REPORTS TO: VP of Domestic Franchise Development and Sales COMPENSATION: $91,200 - $135,000 plus 10% annual bonus eligibility LOCATION: Remote or Hybrid - New York or Florida states only PRINCIPLE DUTIES: • Respond to all franchise inquiries and create a sales funnel of qualified leads by screening and evaluating qualified candidates based on their development capacity, operational skill level and financial qualifications to ensure the candidate's facility meets established qualification criteria., • Guide all franchise candidates through the initial discovery process to include initial consults, business presentations, FDD and market review calls, with end goal of bringing a qualified percentage of candidates through to Discovery Day, which are held monthly at our New York City Home Office, and then the best ones from there to the Franchise Approval Committee for formal approval and franchise award., • Provide general administrative support to the franchise sales and development department to include but not limited to weekly departmental reporting, planning and coordinating meetings / events, making reminder phone calls and / or emails to franchise candidates., • Work closely with the VP of Domestic Franchise Development and Sales to achieve short and long-term growth goals., • Assist the VP of Domestic Franchise Development and Sales plus Franchise Administration Manager post sale to ensure successful on-boarding of all new Magnolia Bakery franchise owners., • 5 to 7 years of leading a successful franchise sales and development team that consistently exceeded yearly sales goals. Retail/Hospitality or F&B/QSR industry experience preferred, but not essential., • Bachelor's degree in Business, Marketing, Sales or a relevant field of work., • Experience with FranConnect required., • Strong communication skills, both verbal and written., • Excellent at building rapport with candidates, new franchise owners and company employees., • Ability to follow a prescribed sales process., • Working knowledge of standard franchise documents to include FDD's, Franchise and Area Development Agreements., • High energy, positive outlook and can work collaboratively across departments., • Exceptional organizational skills and ability to multi-task., • Strong presentation skills and are comfortable with technology., • Ability to travel as necessary to the Home Office in New York City for company meetings and / or Discovery Days. In addition, can travel to trade shows, industry conventions and franchise conferences across the U.S. as well. Skills & Core Competencies: Organizational skills: Ability to juggle multiple tasks and keep detailed records in a CRM. Problem-solving: Quick thinker with the ability to resolve challenges that arise in a fast-paced environment. Collaboration: Works well with various departments and external stakeholders to achieve desired expansion goals. Attention to detail: Ensures that all franchise candidates invited to attend Discovery Day meet Magnolia Bakery's high standards. Cultural awareness: Adaptability to work with franchise candidates of different makes, models and backgrounds. #LI-REMOTE Magnolia Bakery is an Equal Opportunity Employer and participates in E-Verify. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Domestic travel required.

Job Description This is a seasonal position running from October/November - December. Exact start and end dates may vary slightly based on business needs, weather conditions, or staffing requirements. About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Local Manager, you will create the magic by overseeing daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals. Our Local Manager Will Also • Promote a positive, collaborative environment and maintain our core values and policies, • Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success, • Determine staffing requirements and oversee hiring, onboarding, and training of all team members, • Ensure daily operations are maintained as scheduled, • Respond to all business calls or emails within a timely manner, • Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets, • Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork, • Coach and develop team members to drive revenue, reduce cost and provide world class guest service, • Establish and maintain positive and successful vendor relations with staff at all locations, • Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability, • Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery, • Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location, • Other duties required/assigned as detailed in Employment Agreement What We’re Looking For • Positive attitude and strong work ethic, • Team player who can work independently and understands the importance of leadership, • Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions, • Ability to process sales transactions and comfortable with cash handling, • Professional attire and good hygiene are a must, • Available to attend mandatory pre-season training, • Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays, • Available to work a minimum of 40 hours a week or as needed Knowledge, Experience & Skill • At least 18 years of age, • High School Diploma Required, • Previous retail/assistant manager and photography experience preferred, • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect • A fun, fast paced, and passionate environment, • Career advancement opportunities, • Flexible schedule, • Referral program, • One free photo package for friends and family per staff member, • Must be used 2 weeks after the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Job Description Title: Tier 2 Service Desk Analyst Duration: 3+ year contract Location: ONSITE 5 days a week at 55 Hudson Yards REQUIRED SKILLS AND EXPERIENCE • 3+ years experience as a Service Desk Analyst or Technical Support, • experience with white glove support c-level/executives preferred, • previous technical research experience for complex tickets, • hands-on documentation experience writing KBs, etc, • Proven expertise with positive customer service skills and communication skills, • onsite technical support experience as well as remote support, • Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk, • Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!), • Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripherals, • Support of Microsoft Windows 10 Operating System Support of MS O365 provisioned accounts, • Support of mobile devices such as iphone, android, iPads, Surface Devices, etc. Password Reset, Account Unlock, etc., • Support of MacBook devices and MacOS Support of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc., • Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc. NICE TO HAVE SKILLS AND EXPERIENCE • Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus, • Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred), • ServiceNow experience, • Legal applications (iManage, InTapp, Box, etc), • Experience supporting MacOS 10-11; MacBook Air and MacBook Pro, • Technical certifications JOB DESCRIPTION An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the NYC office 5 days a week. The shift is 9AM EST-6PM EST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment. Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities: Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication. • Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology: -Microsoft Office 365 Account Support, Password Resets, etc. -Windows 10; PC Laptop, Desktop and Mobile Device support -MS Office Productivity Suite functional support -Collaboration tools including but not limited to Zoom -Remote support toolsets including: ProxyPro -Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms -Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers. -Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar. -Participate in team projects that enhance the quality or efficiency of Service Desk service. -Average handling time ~9-13 minutes, handling 12-14 contacts/hourly. -Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously

Job Description Job Summary We are seeking a proactive and analytical Finance Business Partner Manager to join our team. This role will serve as a strategic link between the finance function and business units, providing financial insights, supporting decision-making, and driving performance improvement through budget management, operational analysis, and cross-functional collaboration. Location:New York or Jersey City Key Responsibilities General Ledger Management * Implement the Group’s financial management policies to ensure the accuracy, completeness, and timeliness of accounting records. * Responsible for full-cycle accounting of the company, ensuring all transactions are processed accurately, completely, and on time. * Reconcile company bank ledgers with bank statements, and prepare monthly bank reconciliation reports. * Perform reconciliation between the general ledger and subsidiary ledgers. * Prepare monthly, quarterly, and annual financial statements of the company. * Support internal and external audit work by providing required data, original vouchers, and other documentation. Tax Management * Implement the Group’s financial and tax management policies, ensuring the accuracy, completeness, and timeliness of tax accounting and filing. * Handle monthly, quarterly, and annual tax accruals (including corporate income tax, VAT year-end carryforward, and other taxes/fees, excluding daily VAT transaction processing); assist in preparing tax filing materials and completing online tax declarations and payments. * Review tax-related vouchers to verify the authenticity, completeness, and compliance of records. * Prepare required reports and documentation for annual corporate income tax reconciliation, and assist in completing the filing process. * Liaise with external tax agents to ensure compliance in the company’s tax matters. Qualifications * Bachelor’s degree or above in Finance, Accounting, Business Administration, or a related field. * Possesses relevant industry experience in tea beverages, coffee, supply chain, retail, or chain store operations. * 4+ years of experience in financial planning & analysis, business partnering, or relevant finance roles. * Strong analytical, problem-solving, and communication skills. * Proficient in financial modeling, reporting tools, and ERP systems. * Ability to work cross-functionally and influence stakeholders. * Familiarity with local tax regulations and risk control is preferred. Company DescriptionA global tea and dessert brand with over 36,000 stores worldwide, offering fresh-made milk tea, fruit tea, and soft serve ice cream at affordable prices. We are rapidly expanding into international markets, bringing high-quality, accessible products to new communities. Join us and be part of a dynamic, fast-growing team.A global tea and dessert brand with over 36,000 stores worldwide, offering fresh-made milk tea, fruit tea, and soft serve ice cream at affordable prices. We are rapidly expanding into international markets, bringing high-quality, accessible products to new communities. Join us and be part of a dynamic, fast-growing team.