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Job Description Title: Housing Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Housing Care Coordinator is responsible for supporting clients with housing needs by working closely with the Housing Department/HOW (Housing Outreach Workers). The role focuses on stabilizing housing and addressing barriers that may prevent clients from securing long-term housing solutions. Key Responsibilities: · Assess client housing needs and develop individualized housing stability plans. · Work closely with the Housing Department and community partners to identify available housing resources. · Support clients in completing housing applications and preparing for housing interviews. · Provide guidance on tenant’s rights and responsibilities. · Advocate for clients with landlords and housing providers when necessary. · Conduct regular check-ins with housed clients to ensure stability and address any new housing-related challenges. Qualifications: · Bachelor’s degree in social work, housing management, or a related field. · Experience in housing services or case management. · Familiarity with local housing resources and policies. · Strong advocacy and negotiation skills. Job Type: Full-time Benefits: 401(k) matching Health insurance Dental insurance Vision insurance Health reimbursement account Paid time off Referral program Schedule: Monday to Friday Compensation range: $40,000 - $45,000

Job Description JOB DESCRIPTION JOB TITLE: Program Director, Dayspring Youth Services FLSA: Non-Exempt DEPARTMENT: Community Services REPORTS TO: Director, Dayspring Campus LOCATION: Yonkers, NY SALARY: $50000.00 -$ 60000.00/annual SUMMARY: The Program Director of Dayspring Youth Services is responsible for overseeing all aspects of the Dayspring After School and Summer Camp program including student recruitment, curriculum development and program implementation, supervision of Youth Counselors, program coordination, parent engagement and outreach, and program reporting. The Program Director will ensure the delivery of a safe, effective, and comprehensive program for children ages 5 to 12 years old, and may also support teens who attend the teen center, when needed. Reports to the Director of Dayspring Campus. DUTIES AND RESPONSIBILITIES: • Oversees the scheduling and implementation of weekly planned youth services activities including the development of academic, enrichment, and recreational program components., • Supervise a team of Youth Counselors. Conducting daily team “check-ins,” provide individual supervision sessions and evaluations (monthly), and developing monthly team trainings., • Oversee the management of the recruitment of new student participants while maintaining the After-School program numbers., • Engage with parents during the onboarding process of student participants ensuring the registration process is met with completion (medical forms, consents, and releases)., • Perform parent orientations for newly admitted students and inform families of program events, campaigns and notices throughout the year., • Establishes standards; monitors youth counselors on safe supervision of children while maintaining agency and OCFS policies and procedures at all times., • Represents case-specific and general youth issues at interdepartmental meetings (Dayspring and Youth Service meetings)., • Identifies staff development needs of youth services staff and makes recommendations to the Director of Dayspring Community Center., • Work collaboratively with the Assistant Director to ensure seamless services are provided to afterschool students and teens, • Compiles accurate statistics and data (attendance, student demographics, etc.) on after school program and activities into a comprehensive, outcome oriented monthly narrative or report related to the program, funder, and/or agency requirements and program evaluation., • Plan special projects and events with a focus on parent engagement., • Place orders of request, prepare, and maintain needed program materials for daily operation, • Collaborate with Dayspring Community Center staff for programmatic needs such as outreach, attendance, and partnering with third-party organizations., • Meet regularly with the Director of Dayspring Campus to provide programmatic updates and administrative tasks while seeking support for logistics and operations., • Coordinate with the Director of Dayspring Campus contract requirements (CACFP, Skills for Life, etc.) relative to youth activities with the appropriate agencies., • May perform other duties as assigned. EXPERIENCE AND EDUCATION REQUIREMENTS: BA degree preferred. Experience as a supervisor and experience working with children necessary. Experience working with homeless or low-income population preferred. Energetic, multi-task-oriented team player desirable. Program hours include weekdays, evenings, weekends, and holidays. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is the premier organization of its kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Recreational Specialist FLSA: Non Exempt LOCATION: College Point, NY HOURS: Full time SALARY: $30,000 - $38,000 PER YEAR SUMMARY: The Recreation Specialist will work as a team member to create and support recreational activities for women living within our homeless shelter. This position reports to Program Director to ensure that all activities are appropriate and meet the needs of the clients. Proof of COVID-19 vaccine is required. DUTIES AND RESPONSIBILITIES: • Works as a team member to provide academic, recreational and social skills programming to the women in the Shelter., • Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting., • Develops and implements age appropriate activities and programs., • Documents monthly participation and outcomes; analyzes results and prepares recommendations., • Participates in initial training, ongoing staff development and supervision., • Maintains proper safety standards in regards to the health of participants in all programs., • Ensures that the recreational space is clean and well maintained. High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR po8DhLVTZa

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: • Providing a timely outreach to new referrals, • Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs., • Completing members needs assessment to determine appropriate services and inform the care plan., • Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment., • Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision., • Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases., • Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues., • Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence., • Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts., • Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs., • Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts., • Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system., • Provide case closure/discharge at the time of completion., • Follow all workflows meeting regulatory and accreditation requirements., • Education: 1. A bachelor’s degree in one of the fields listed below; or 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Salary Range: $42,500 - $47,000

Job Description JOB DESCRIPTION JOB TITLE: Life Skills Worker DIVISION: Homeless Services FLSA: Non-Exempt REPORTS TO: Service Coordinator LOCATION: White Plains, NY SALARY: $40,000.00-$42,000.00/annual SUMMARY: A key component of this job is to assist clients in their physical, social, emotional and daily life skills development. This increases their independence and allows them to function appropriately in the community. Services provided include crisis intervention, behavior management, and life skills training, whether on a one-to-one basis or in a group environment. Plans, develops, implements and evaluates recreational, social and/or educational activities for clients served in the program. Proof of COVID-19 vaccinations is required. DUTIES & RESPONSIBILITIES: • Aids clients in their own homes/program and in the community to allow them to function more safely and independently., • Facilitates physical, recreational, social and educational activities., • Provides clients with a positive role model., • Assists clients with personal hygiene and grooming i.e. bathing, oral hygiene, and toileting., • Monitors clients’ needs, progress and well-being and assists case management team in evaluating the effectiveness of planned counseling and support, • Assists case management team in identifying potential problems. Provides input to counselors and other professionals with regard to the development of client program plans, • Teach daily living skills such as budgeting, shopping, meal preparation, etc., • Assist in the monitoring of clients’ physical and mental health, • Work with other professionals involved with the client, acting as a learning support assistant, • Document all contacts and outcomes in the individual case file, • Advocates on behalf of clients to secure social services entitlements, • Assist clients with applications for entitlements, • Maintains contact with all necessary collaterals and attends appropriate meetings, • Maintains on-going communication with Coordinator/Case Managers on all aspects of the work, • Some evening and weekend work will be required., • Other duties as required or assigned by supervisor EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTs: A minimum of an Associate’s degree or at least 2 years of experience working with substance abuse, mental health, homeless and re-entry population. Successful applicant must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. Must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Bi-lingual Spanish a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Client Care Monitor / Security Officer DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SALARY: US$ 17.00 P/H SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS 8 Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR blRA5P

Job Description Purpose of the Role: The Criminal Justice Client Care Coordinator will provide time-limited (12 months) wrap-around services to support clients who experience barriers because of a criminal history. These services include administering risk and needs assessments; assisting clients with their job search and connecting them to job training; legal advocacy; accessing public benefits and housing assistance; navigating community supervision (probation); and other case management needs. The Criminal Justice Client Care Coordinator will work closely with internal programs and external partners to empower clients of the program to have the skills and confidence to thrive as active participants in the community. Essential Functions of the Role: • Criminal Justice Client Care Coordinator will have the vision and passion to support the development, implementation, and growth of all aspects of the Re-Entry Intensive Case Manager Program and provide the following services:, • Conduct follow-up outreach of direct/or self-referred clients who are eligible and in need of re-entry services., • Transport clients from County Jail upon release., • Complete initial assessment and follow-up re-assessments., • Provide direct services to clients through regular case management meetings., • Assess clients’ needs, situations, personal strengths, and support networks to determine their goals. Develop plans to increase clients’ well-being, productivity, and stability., • Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties., • Provide supportive service linkages to community resources, such as homeless and housing, occupational training, public benefits, healthcare, mental health services, support groups, etc., • Follow up with clients to ensure their situations have improved., • Monitor and track milestones in client participation, such as employment acquisition, completion of certifications, increased wages, and avoiding recidivism., • Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking for internal and external purposes., • Comply with eligibility and reporting requirements for re-entry programming., • Works with other programs to provide services and referrals to eligible clients. Internal: Criminal Justice Program Supervisor, Program Director, other CCC’s External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: • Traditional office environment. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. • Minimum Qualifications – Knowledge, Skills and Abilities Required, • Minimum of a bachelor’s degree with a concentration in Criminal Justice, Human Services, Psychology, Sociology, and other related fields. Master’s Degree preferred OR, • At least two years’ experience working in a program or organization serving high-risk individuals OR, • Prior case management, therapy, or counseling experience with individuals and/or groups., • Interest in the social justice, legal advocacy, prisoner re-entry, and/or Fair Chance Hiring policies., • Unwavering commitment to quality programs and data-driven program evaluation., • Strong written and verbal communication skills. The ideal candidate will be a persuasive and passionate communicator with excellent interpersonal skills., • Must be driven and capable of performing duties autonomously yet have the ability to work effectively in collaboration with diverse groups of people.

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes. Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays.

Job Description JOB TITLE: Client Care Monitor DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have a NYS Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR bDfQsnKsQP

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Bronx, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: Queens SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a homeless shelter setting. The populations served are single men and single women. This position reports to the Shift Supervisor and Security Manager of the Facility. The position pays $17/hr. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate and Fire Guard License (F02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR kznX1JX2dP

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Flushing, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are available 24 hours a day. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors, utilizing a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes., • Perform daily pack-ups and logging of client property belonging to AWOL clients., • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Perform duties related to fire incidents, including evacuating the building when necessary, and adhere to established fire procedures., • Ensure the safety and security of all assigned equipment., • Mandatory overtime required, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: A high school diploma or GED, along with prior security experience, is required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining a team like this. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, and maintains a workplace free from recognized serious hazards.

Job Description Job Description JOB TITLE: Housing Specialist FLSA: Non-Exempt DIVISION: Services REPORTS TO: Shelter Director LOCATION: College Point (Queens) SALARY: $45,000.00 -$ 50,000.00 SUMMARY: This position will work out of a 200+ bed men’s homeless shelter located in College Point, NY. The Housing Specialist is responsible for working with clients to identify suitable and permanent housing options. DUTIES & RESPONSIBILITIES: • Interfaces with the landlord and management companies to establish a working relationship, • Create and maintain a liaison with the DHS Housing Placement Unit, • Oversees landlord and management company compliance in meeting the established housing laws, building codes, and lease agreements, • Works in conjunction with Case Management to identify potential clients who are housing-ready, • Resolves crises or conflicts with landlords and management relationships, • Ensures uniformity in maintaining fair housing standards in securing apartments, • Develops and maintains a database of available housing options, • Works towards identifying new housing opportunities for clients through ongoing networks, • Prepares and/or coordinates reports and related information related to housing codes and compliance, • Informs Case Management staff of unit readiness and/or problems with the client maintaining units, • Prepare housing packages (HRAs 2010E Application, General Population Housing Packages, HUD VASH Application Process, HPD Section 8 Process, LINC IV, IV++, and V) and collaborate with Case Management staff in the preparation of psychosocial applications, assisting in the access to any necessary documents. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Work experience should include, but is not limited to, negotiating lease agreements with landlords and/or real estate management companies, as well as providing housing for special needs populations. Knowledge of applicable state and city housing and disability laws and codes is essential. Must possess a valid driver’s license. Bilingual English/Spanish is a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, while also maintaining a workplace free from recognized serious hazards.

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DEPARTMENT: HOUSING AND SERVICES - SECURITY SALARY: $24 PER HOUR SUMMARY: The Shift Supervisor is responsible for a variety of specialized assignment in a homeless shelter, does related work as required. The Shift Supervisor reports to the Security Manager and Director of Security. Proof of COVID-19 vaccination required. DUTIES & RESPONSIBILITIES: • Train new security employees in all aspects of the facility., • Maintain level of expectation of requirements for security office and traffic intervention., • Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases., • Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc., • Respond by phone or in person to request for assistance form Shift Supervisors at other locations., • Complete assigned paperwork responsibilities (i.e. Log, incident reports, CPS reports and all other reports), • Monitor reception area and security at front desk area daily., • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Enforce drug free workplace policy and no smoking rules., • Attend and conduct various meetings and training’s as needed., • Back-up Security Manager as directed., • Check inventory of equipment daily., • Provided leadership in emergency situations within the security department., • Fulfills all job responsibilities of a Client Care Monitor., • Must know and obey all vehicle and traffic laws and is responsible for payment of any fines incurred if violations occur while operating a WESTHAB vehicle., • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. The Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR yBnRWV7w0L

Job Description JOB DESCRIPTION JOB TITLE: SECURITY MANAGER FLSA: EXEMPT DIVISON: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: New York City SALARY: $60,000-$70,000 SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a NYC homeless shelter. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day to day functions of the shelter. DUTIES AND RESPONSIBILITIES: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Monitor overtime hours per pay period, • Assist the Program Director by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Work with Program Director to ensure that site is appropriately staffed, • Other job related duties assigned by the Program Director EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: NYS Security Guard license required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. Knowledge of CARES Database preferred. Understanding of Collective Bargaining Agreements a plus.Valid NYS driver’s license required. 24 hour on-call for emergencies. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Monday-Fridays 9:00 AM-5:00 PM On-call 24/7 35 HOURS WEEKLY

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DEPARTMENT: HOUSING AND SERVICES - SECURITY REPORTS TO: SECURITY MANAGER LOCATION: QUEENS, NY SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This position requires face-to-face relief with mandatory overtime. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties., • Monitor access control and ensure effective use of the magnetometer and x-ray machine., • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence., • Maintain the safety and security of clients and staff., • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check the inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems and make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems is a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Client Care Monitor DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SALARY: $17.00 per hour SUMMARY: Perform responsibilities involving a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS 8 Hour Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR A3XyrNcAoZ

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: SERVICES- SECURITY REPORT TO: SECURITY MANAGER LOCATIONS: YONKERS, NY SALARY: $24.00/ HOUR SUMMARY: Perform responsible work involving a variety of specialized assignment in a homeless family (with children) shelter; does related work as required. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccination is required. DUTIES & RESPONSIBILITIES: • Train new security employees in all aspects of the facility., • Maintain level of expectation of requirements for security office and traffic intervention., • Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases., • Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc., • Respond by phone or in person to request for assistance form Shift Supervisors at other locations., • Complete assigned paper work responsibilities i.e.,log, incident reports, CPS reports and all other reports., • Monitor reception area and security at front desk area daily., • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Enforce drug free workplace policy and no smoking rules., • Attend and conduct various meetings and training’s as needed., • Back-up Security Manager as directed., • Check inventory of equipment daily., • Provided leadership in emergency situations within the security department., • Fulfills all job responsibilities of a Client Care Monitor., • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Knowledge of video surveillance and fire detection / alarm notification system a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols. Bilingual English/ Spanish preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 3GVWH1P2q1

Job Description JOB DESCRIPTION JOB TITLE: Case Manager DEPARTMENT: Supportive Housing FLSA: Non-Exempt LOCATION: Summit on Hudson, Yonkers, NY REPORTS TO: Program Director SALARY: $40,000.00 to $45,000.00 Summary: The position involves directly delivering counseling, case management, and additional supportive services tailored to meet the unique needs of residents at Summit on the Hudson. This includes providing specialized care for young adult families and individuals grappling with severe persistent mental illness. Services encompass crisis intervention, behavior management, and fostering a supportive environment conducive to holistic well-being. ESSENTIAL DUTIES & RESPONSIBILITIES: • Responsible for individual caseload, • Responsible for assisting low income families if needed, • Participates in clinical team meetings to discuss individual cases and general client progress, • Responsible for providing linkages with community resources, counseling and support, • Maintains all required documentation including progress notes, service participation and submits all in a timely manner., • Refer and connect participants with services in the community according to their needs, • Conducts assessment of needs and helps participants develop short and long term goals, • Identifies program needs and makes recommendations, • Organize and facilitate groups, • Provides supportive counseling, crisis intervention and stabilization as needed., • Communicates with all collateral agencies and programs to ensure participants’ compliance with services, esp. mental health and substance abuse., • Conducts/participates in unit inspections, • Expected to collaborate in the house keeping of the building, • Collaborate with Property Management, Facilities and Security to ensure safety for the residents and staff, • May require some after hour’s follow-up in emergency situations. Bachelor's degree in Human Services field preferred, with 2 years’ experience working in a similar setting and/or working with the substance abuse, mental health and homeless populations. Bi-lingual Spanish a plus. Ability to work some evenings and occasional weekends. Excellent and demonstrated writing ability and strong oral communication skills. Must have knowledge and skill in the use of computer software applications for drafting documents, data management and tracking. Experience in crisis intervention techniques and strength-based interventions. Must have own car and valid driver’s license. Must be able to travel throughout Westchester County. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard- working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards