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Job Description Human Development Services of Westchester (HDSW) is proud to have been involved in the evolution of community-based direct-care services for vulnerable populations in New York State since 1968. HDSW is a community-based not-for-profit, providing vital services to people throughout every corner of Westchester County. HDSW offers person-centered, trauma-informed services to approximately three thousand people each year, through a unique blend of inter-related programs. HDSW has been the designated Neighborhood Preservation Company (NPC) for the Village of Port Chester since 1979 with a focus on increasing and preserving affordable housing for village residents. Since becoming a U.S. Department of Housing & Urban Development (HUD) approved Local Housing Counseling Agency in 2006, the NPC has expanded services to provide housing counseling to residents throughout Westchester County, including tenant, homeowner, and homeless counseling, financial literacy and other workshops and services. We are dedicated to Creating Community and to having opportunities every day for people that matter. We are looking for qualified individuals to join our team. Thank you for your interest in our Full-Time HOUSING – STAFF ATTORNEY position. The Housing – Staff Attorney is a critical member of the management team, and should be a vibrant person-centered leader, committed to stakeholder engagement, to developing collaborative partnerships, and have the experience to ethically represent clients. The Housing – Staff Attorney also works in concert with Administration to meet funding requirements in completing reports and collecting data as required, and to represent the agency as community liaison. The ideal candidate will be an intelligent individual with outstanding integrity and sound judgment, dedicated to efficient practice, excellent case handling, negotiation, and critical thinking skills; willing to provide strategic vision and leadership both in client, financial, and quality metrics. The attorney will provide legal services for eviction proceedings, serving low-income individuals and family households with matters including, but not limited to, evictions, unlawful lockouts, Section 8 hearings, and other protected/supportive housing programs/voucher terminations, etc. The position will cover Westchester County. Must have excellent communication skills and have Client Management System/Microsoft Office proficiency. Bi-lingual a plus. Must have own car and valid driver’s license. Willingness and capacity to work outside of traditional business hours as needed to meet night court, tenant, and agency needs. • NYS Justice Center Criminal History background Check clearance through fingerprinting search required, in addition to clearance through the Protection of People with Special Needs Staff Exclusion List, the NYS Medicaid Exclusion List and clearance by the NYS Office of Children and Family Services for instances of child abuse and/or neglect., • Must be legally eligible to work in the United States. Benefits: • 401(k) with Match Health insurance Flexible Spending Account, • Dental Insurance Vision Insurance Disability Insurance, • Life Insurance Paid time off Tuition Reimbursement, • AFLAC US Alliance Credit Union Health Rewards HDSW is an Equal Opportunity Employer Email Resume: Compensation details: 77000-90000 Yearly Salary PI5acb5f843a77-25405-38186856

Job Description Title: Housing Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Housing Care Coordinator is responsible for supporting clients with housing needs by working closely with the Housing Department/HOW (Housing Outreach Workers). The role focuses on stabilizing housing and addressing barriers that may prevent clients from securing long-term housing solutions. Key Responsibilities: · Assess client housing needs and develop individualized housing stability plans. · Work closely with the Housing Department and community partners to identify available housing resources. · Support clients in completing housing applications and preparing for housing interviews. · Provide guidance on tenant’s rights and responsibilities. · Advocate for clients with landlords and housing providers when necessary. · Conduct regular check-ins with housed clients to ensure stability and address any new housing-related challenges. Qualifications: · Bachelor’s degree in social work, housing management, or a related field. · Experience in housing services or case management. · Familiarity with local housing resources and policies. · Strong advocacy and negotiation skills. Job Type: Full-time Benefits: 401(k) matching Health insurance Dental insurance Vision insurance Health reimbursement account Paid time off Referral program Schedule: Monday to Friday Compensation range: $40,000 - $45,000

Job Description About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and HCBS services, and Care Management to those in need Purpose of the Role: Serving persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive. Enhance coordination of medical and behavioral health care with the main focus on the needs of persons with multiple chronic illness. Essential Functions of the Role: • Assess documentation for compliance as well as assessing staff performance and accountability, • Assess notes for quality and attentiveness, determine whether there is full engagement and determine whether assistance is needed with direction and resources, • Assist as needed with referrals to community linkages and social support services such as obtaining benefits and entitlements, food, shelter, permanent housing, • Assist individuals to help connect to natural supports that enhance the quality and security of life, • Assist Staff with developing crisis diversion plans or relapse prevention plans, • Assist/coach peer support workers in how to best engage in both self-care and client care in an effective way with a goal of maintaining recovery and stability, • Attend all trainings and meetings as assigned, • Conduct monthly meetings per OMH and County guidelines, • Create a venue for peer support staff to talk about their experiences in working with our population and whether/how it impacts their MH and recovery process, • Increase staff awareness of existing services, pathways to recovery and helping a person to remove barriers that exist for access to them, • Meet with team members to provide case direction and strategies, • One to one peer support using person centered goal planning that incorporates life areas such as community connectedness, physical wellness, spirituality, employment, self-help, • Outreach and Engagement: Companionship and modeling of recovery lifestyle, including participation in recovery activities that might be beyond the scope of treatment providers (e.g., eating together at a restaurant, attending or participating in a sporting event, attending a social event such as a concert or recovery celebration event), • Providing peer support in the person’s home or in the community to support them before (or in) a crisis or relapse, • Recovery Supports: Recovery education and coaching for individuals and their family members., • Remain passionate about quality client care, relationships and interactions with staff, • Use lived experience to draw empathy and to model recovery while ensuring the interactions are focused on client needs and client focused., • Bilingual English/Spanish a plus., • Computer literacy required., • Minimum 3 years’ experience, • NYCPS (New York Certified Peer Specialist). Permanent Certification preferred., • Tenacity and passion for this work with the ability to balance objectivity with empathy., • The role will be filled by a peer (a person with lived experience), • Valid NYS Driver’s License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed. Salary Range: $46,000 - $52,000

Job Description About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Position Summary The Junior Accountant supports the Finance department by computing, processing, analyzing, recording and verifying data for use in maintaining accounting records. This position is also responsible for processing the bi-weekly payroll. The successful candidate understands the importance of maintaining confidentiality and possess the ability to handle sensitive information with discretion. Key responsibilities and essential job functions include, but are not limited to: • Process bi-weekly payroll, ensuring accuracy and timeliness., • Responsible for accounts payable which includes preparing, coding and processing invoices, payments, and other financial transactions., • Responsible for accounts receivable, including deposits., • Reconcile credit card statements and ensure accurate coding., • Reconcile bank statements, identifying and resolving any discrepancies., • Research and resolve accounting issues as needed., • Assist with audit preparation and follow up., • Bachelors’ degree in Accounting, Finance or related field or 1-3 years related experience., • Must be a detail-oriented self-starter with the ability to multi-task in a fast-paced environment., • Strong team player with a dynamic, outgoing personality and excellent communication skills, both verbal and written, is essential., • Must be proficient with Microsoft Office especially Excel, Word and Outlook; prior experience with ADP Workforcenow, SAP Concur, and Fund EZ preferred. Job Type: Full-time Benefits: 401(k) matching Health insurance Dental insurance Vision insurance Health reimbursement account Employee Assistance Program Paid time off (including birthdays!) Referral program Schedule: Monday to Friday Work Location: Hybrid

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: • Providing a timely outreach to new referrals, • Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs., • Completing members needs assessment to determine appropriate services and inform the care plan., • Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment., • Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision., • Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases., • Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues., • Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence., • Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts., • Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs., • Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts., • Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system., • Provide case closure/discharge at the time of completion., • Follow all workflows meeting regulatory and accreditation requirements., • Education: 1. A bachelor’s degree in one of the fields listed below; or 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Salary Range: $42,500 - $47,000

Job Description JOB TITLE: Life Skills Worker DIVISION: Homeless Services FLSA: Non-Exempt REPORTS TO: Service Coordinator LOCATION: White Plains, NY SALARY: $38,000.00 -$40,000.00 SUMMARY: A key component of this job is to assist clients in their physical, social, emotional and daily life skills development. This increases their independence and allows them to function appropriately in the community. Services provided include crisis intervention, behavior management, and life skills training, whether on a one-to-one basis or in a group environment. Plans, develops, implements and evaluates recreational, social and/or educational activities for clients served in the program. Proof of COVID-19 vaccinations is required. DUTIES & RESPONSIBILITIES: • Aids clients in their own homes/program and in the community to allow them to function more safely and independently., • Facilitates physical, recreational, social and educational activities., • Provides clients with a positive role model., • Assists clients with personal hygiene and grooming i.e. bathing, oral hygiene, and toileting., • Monitors clients’ needs, progress and well-being and assists case management team in evaluating the effectiveness of planned counseling and support, • Assists case management team in identifying potential problems. Provides input to counselors and other professionals with regard to the development of client program plans, • Teach daily living skills such as budgeting, shopping, meal preparation, etc., • Assist in the monitoring of clients’ physical and mental health, • Work with other professionals involved with the client, acting as a learning support assistant, • Document all contacts and outcomes in the individual case file, • Advocates on behalf of clients to secure social services entitlements, • Assist clients with applications for entitlements, • Maintains contact with all necessary collaterals and attends appropriate meetings, • Maintains on-going communication with Coordinator/Case Managers on all aspects of the work, • Some evening and weekend work will be required. A minimum of an Associate’s degree or at least 2 years of experience working with substance abuse, mental health, homeless and re-entry population. Successful applicant must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. Must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Bi-lingual Spanish a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DEPARTMENT: HOUSING AND SERVICES - SECURITY SALARY: $24 PER HOUR SUMMARY: The Shift Supervisor is responsible for a variety of specialized assignment in a homeless shelter, does related work as required. The Shift Supervisor reports to the Security Manager and Director of Security. Proof of COVID-19 vaccination required. DUTIES & RESPONSIBILITIES: • Train new security employees in all aspects of the facility., • Maintain level of expectation of requirements for security office and traffic intervention., • Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases., • Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc., • Respond by phone or in person to request for assistance form Shift Supervisors at other locations., • Complete assigned paperwork responsibilities (i.e. Log, incident reports, CPS reports and all other reports), • Monitor reception area and security at front desk area daily., • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Enforce drug free workplace policy and no smoking rules., • Attend and conduct various meetings and training’s as needed., • Back-up Security Manager as directed., • Check inventory of equipment daily., • Provided leadership in emergency situations within the security department., • Fulfills all job responsibilities of a Client Care Monitor., • Must know and obey all vehicle and traffic laws and is responsible for payment of any fines incurred if violations occur while operating a WESTHAB vehicle., • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. The Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR yBnRWV7w0L

Job Description JOB TITLE: Client Care Monitor DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have a NYS Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR bDfQsnKsQP

Job Description Purpose of the Role: The Criminal Justice Client Care Coordinator will provide time-limited (12 months) wrap-around services to support clients who experience barriers because of a criminal history. These services include administering risk and needs assessments; assisting clients with their job search and connecting them to job training; legal advocacy; accessing public benefits and housing assistance; navigating community supervision (probation); and other case management needs. The Criminal Justice Client Care Coordinator will work closely with internal programs and external partners to empower clients of the program to have the skills and confidence to thrive as active participants in the community. Essential Functions of the Role: • Criminal Justice Client Care Coordinator will have the vision and passion to support the development, implementation, and growth of all aspects of the Re-Entry Intensive Case Manager Program and provide the following services:, • Conduct follow-up outreach of direct/or self-referred clients who are eligible and in need of re-entry services., • Transport clients from County Jail upon release., • Complete initial assessment and follow-up re-assessments., • Provide direct services to clients through regular case management meetings., • Assess clients’ needs, situations, personal strengths, and support networks to determine their goals. Develop plans to increase clients’ well-being, productivity, and stability., • Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties., • Provide supportive service linkages to community resources, such as homeless and housing, occupational training, public benefits, healthcare, mental health services, support groups, etc., • Follow up with clients to ensure their situations have improved., • Monitor and track milestones in client participation, such as employment acquisition, completion of certifications, increased wages, and avoiding recidivism., • Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking for internal and external purposes., • Comply with eligibility and reporting requirements for re-entry programming., • Works with other programs to provide services and referrals to eligible clients. Internal: Criminal Justice Program Supervisor, Program Director, other CCC’s External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: • Traditional office environment. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. • Minimum Qualifications – Knowledge, Skills and Abilities Required, • Minimum of a bachelor’s degree with a concentration in Criminal Justice, Human Services, Psychology, Sociology, and other related fields. Master’s Degree preferred OR, • At least two years’ experience working in a program or organization serving high-risk individuals OR, • Prior case management, therapy, or counseling experience with individuals and/or groups., • Interest in the social justice, legal advocacy, prisoner re-entry, and/or Fair Chance Hiring policies., • Unwavering commitment to quality programs and data-driven program evaluation., • Strong written and verbal communication skills. The ideal candidate will be a persuasive and passionate communicator with excellent interpersonal skills., • Must be driven and capable of performing duties autonomously yet have the ability to work effectively in collaboration with diverse groups of people.

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes. Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays.

Job Description JOB DESCRIPTION JOB TITLE: Client Care Monitor / Security Officer DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SALARY: US$ 17.00 P/H SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS 8 Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR blRA5P