Hotel front desk jobs in Merrick, New YorkCreate job alerts

Answers, courteously and accurately, inquiries from potential guests and accepts hotel reservations. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Controls cash transactions at the front desk and maintains complete responsibility for pers

Opportunity: Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their

The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Job Description Reports To: Front Office Manager FLSA Status: Non-Exempt Position Pay: $20 - $22 Hours: Combination of shifts, AM, Mid and PM shifts based on business and events Weekend coverage needed consistently - If you are looking for weekends off, this is not the job for you Summary: Responsible for supervising front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Ensures outstanding customer care at all times.* • Maintains a friendly, cheerful and courteous demeanor at all times.*, • Answers, courteously and accurately, inquiries from potential guests and accepts hotel reservations.*, • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.*, • Supervises daily shift process ensuring all team members adhere to standard operating procedures.*, • Trains, directs the work of, resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation.*, • Resolves customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.*, • Adheres to company credit limit / floor limit policies.*, • Allocates rooms to expected arrivals after checking the guests preferences and special requests.*, • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.*, • Supervises the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.*, • Performs other duties as assigned, requested or deemed necessary by management. Supervisory Responsibilities: Directly supervises five front desk agents. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, inventory software, internet software, order processing systems, and contact management systems. Education/Experience: Associate's degree (A. A. / A. S.) or equivalent from two-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills, and Other Abilities: • Customer Skills, • Oral and written communication skills The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The employee is occasionally required to sit, use hands, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Description Are you passionate about making a positive impact on children's lives? We are looking for a dedicated Supervisor to oversee and support daily swim school operations. Reporting directly to the General Manager, the Supervisor plays a key role in maintaining a safe, engaging, and efficient environment for students, parents, and staff. With responsibilities ranging from team management and customer experience to facility oversight and local marketing, this position offers a dynamic opportunity to make a lasting impact on your community. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! This role is for a Saf-T-Swim location. Saf-T-Swim is owned and operated by SafeSplash. Benefits * Paid Training * Daily Pay available * SafeSplash® Brands Curriculum Certification * Flexible Hours * Free Swim Lessons for immediate family of employees * Career Growth * Health Benefits (30+ hours per week) * Paid time off (30+ hours per week) * Wealth Benefits (30+ hours per week) Responsibilities: Operations * Operations Support: Assist in instructing, deck management and front desk duties to ensure efficient and effective operations. * Facilities: Assist in the opening and closing of the facility and ensure proper processes and procedures are completed in the interior, exterior, pool and pump room to ensure cleanliness, safety and operational standards. * Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. * Risk Management: Promote a culture of safety by consistently enforcing safety protocols and addressing potential hazards promptly. Employee * Hiring & Staffing: Assist in interviews, and onboarding to integrate new employees. * Training & Development: Assist the location in providing initial training for new staff and ongoing education for all team members to enhance their skills and stay current with standards. * Staff Scheduling: Assist in the scheduling of staff from finding substitutions, adding and removing classes and communicating to customers of scheduling changes. * Team Management: Supervise instructors and lifeguards to ensure high-quality lessons and adherence to safety and brand standards. * Retention-Focused: Foster an inclusive and positive workplace culture through team-building activities, recognition, and growth opportunities. * Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. * Direct Reports: This role may have direct reports depending on the location volume. Customer * Customer Experience: Deliver a world-class experience by addressing customer inquiries, ensuring timely follow-ups, and maintaining high satisfaction scores (NPS). * Customer Retention: Execute strategies to enhance customer engagement and retention, including proactive communication with parents about their child’s progress. * Customer Follow-Up: Respond to customer requests effectively and promptly, as well as feedback from social platforms. Marketing * Local Marketing: Assist in local marketing initiatives to promote programs and increase community involvement. * Social Media: Assist with creating and managing social media platforms to engage with customers and drive interest in the swim school. * Community Relations: Partner with the General Manager to strengthen relationships with local businesses and organizations, enhancing community visibility. Non-Dedicated Facilities * A non-dedicated facility is where swim lessons are held at a fitness center or hotel pool. * Compliance: Ensure the execution of the master agreement with the hosted partner. Job Type * Pay: Based on experience, location and volume impacts * Weekdays, Weeknights and Weekends required * 30+ hours a week (seasonality can impact this) * Work Location: On-site * Reports To: General Manager / Assistant Manager Requirements * High school diploma or equivalent preferred; some college coursework preferred. * Supervisory or team leadership experience in aquatics, education, or related field preferred. * Strong written and verbal communication skills * Ability to multi-task in a fast-paced environment while being agile and taking initiative * Comfortable working around water and interacting with children and parents. * Must be able to lift 30 lbs. and be on your feet for long periods * CPR, First Aid, and AED certifications are required within 90 days of hire (we provide) * Lifeguard certification is preferred * Prior swim experience is preferred #slbspo

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Job Title: Hotel Night Auditor - Overnight Department: Front Office Reports To: Director of Front Office FLSA Status: Non-Exempt Summary: Represents the hotel to the guests and ensures the highest level of customer service by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. • Greets and assists all guests during arrival and departure., • Provides courteous guest services by responding promptly and efficiently to inquiries, requests and complaints., • Coordinates the delivery of guest services by other hotel departments and outside vendors., • Process all reservations and cancellation requests in a timely manner by mail, telephone, fax or in person., • Maximizes room revenue and occupancy levels through suggestive selling techniques., • Handles the department’s accounting of money, receipts, guest accounts, and other forms of credit; operates the department’s cash register., • Balance revenue and settle accounts nightly. Maintain files and reset the system for the next day of operations, • Balancing accounts and conducting nightly audits, • Prepare and distribute daily reports, • Audit and reconcile cashier logs, • Maintains information and communication sources such as room inventory, telephone information, logbook, and hotel directories; operates switchboard to handle customer inquiries, wakeup calls and the paging of guests., • Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests., • Performs clerical duties to include handling incoming and outgoing mail, photocopying and bookkeeping as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Education/Experience: High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet Explorer and Microsoft Windows and Excel. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals; outdoor weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds.

Job Description Job Title: Reservation Specialist Department: Front Office Reports To: Front Office Manager & Front Office Director FLSA Status: Non-Exempt Position Summary Our commitment to excellent guest service drives everything we do. We are dedicated to hiring outstanding individuals who share our passion for ensuring guests have an exceptional experience while staying with us. The Reservation Specialist is responsible for managing guest reservations and supporting the overall guest experience before arrival, during check-in, and at departure when needed. This position responds to reservation inquiries from guests, travel agents, and referral networks through multiple communication channels, maintains accurate reservation records, and supports front desk operations. The Reservation Specialist works closely with the Front Office and Sales teams to ensure efficient reservation management, excellent guest service, and optimized room revenue. Duties and Responsibilities Duties and responsibilities include the following. Other duties may be assigned. Guest Service • Provide professional, courteous, and attentive guest service at all times., • Respond promptly to guest inquiries via phone, email, and other communication channels., • Provide information regarding hotel services, amenities, room types, local attractions, dining, entertainment, and travel directions., • Promote current hotel promotions, packages, and marketing programs., • Process reservations received via telephone, email, fax, central reservation systems, travel agents, sales offices, and other hotel departments., • Generate, confirm, modify, and cancel reservations as requested., • Maintain accurate reservation records organized by arrival date and guest name., • Prepare and send reservation confirmations and related correspondence., • Monitor room availability and maintain accurate records of occupancy., • Process advance deposits and ensure compliance with hotel credit policies., • Understand and apply hotel policies related to guaranteed reservations and no-shows., • Maintain knowledge of room types, locations, layouts, and available inventory., • Stay informed on current room rates, packages, and promotional offerings., • Determine room rates based on hotel pricing strategies and availability., • Track future room availability and assist with occupancy and revenue forecasts., • Communicate reservation details and updates to the Front Desk team., • Prepare expected arrival lists for Front Office operations., • Assist with pre-registration activities when required., • Maintain awareness of Front Office procedures and assist with reception duties when necessary., • Maintain daily correspondence related to reservations and guest inquiries., • Keep reservation and guest files accurate and organized., • Assist guests with travel arrangements and local recommendations when appropriate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We’re looking for a Hotel Front Desk Associate to maintain accurate records and documentation, assist with organizing, stocking, and general upkeep, and work collaboratively across teams and departments.

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

Administrative Assistant Provide general office administrative services Assist with general office administrative tasks Perform other administrative/clerical duties Perform administrative and office support Accomplishing clerical or administrative duties Maintain files in the administrative office A

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, pat

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.