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Job Description Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We’re currently sniffing out our next Groomer at New York Dog Spa & Hotel 20th Street. Do you dream in coat types and clipper guards? Can you turn a scruffy pup into a showstopper and chat kindly with the owner of a matted doodle who says, “Just a trim”? Come take your place alongside a team who care hard, laugh often, and leave no tail untamed. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community built on belly rubs, breed standards, and a belief that every pet deserves to look (and feel) their best. Since 2016, we’ve been elevating the love and lives of pet families across the country with top-tier care that includes grooming, daycare, boarding, veterinary services, training, and more. 🎁 Perks & Pay: • 50% commission (or 40% if you're working with a bather) 30% commission on basic baths (if applicable) * Discounts on pet services like boarding, daycare, training, and more * 20% off veterinary care at Destination Pet facilities * Professional equipment provided—and sharpened twice a year on our dime * Flexible scheduling and quality-over-quantity expectations * Continuing education support for seminars, expos, and advanced techniques * Full-time benefits include Medical, Dental, Vision, Mental Health, Life, Disability, 401K Match, and Free Pet Insurance (1 pet) * PTO for full-time employees + part-time benefit options available * Career growth opportunities within the Destination Pet network 📋 Reporting To: General Manager 💪 What You Should Know: * Professional grooming experience is required. * Must be able to lift 50 lbs, stand for long periods, and manage large or nervous dogs safely. * Exposure to fur, cleaning chemicals, wet pups, ahem, “accidents” and unpredictable zoomies is guaranteed. * Must be able to work in a physically active environment with heat, cold, water, and noise. 🐾 What You Bring to the Table: * Proven experience grooming a wide range of breeds and coat types. * Time management, attention to detail, and a customer-first mindset. * Familiarity with pet behavior, stress signals, and safe handling practices. * You communicate clearly—with clients, teammates, and even the pets. * Reliable, calm under pressure, and excited to keep learning. * You love animals and treat each one like they’re your own. 🐕 What You’ll Be Doing (Besides Making Dogs Look Fur-bulous): * Snipping, shaping, and styling pets based on owner preferences or breed standards. * Trimming nails, cleaning ears, brushing teeth, and tidying up the tail end. * Bathing dogs (or working with bathers to prep pets for grooming). * Chatting with pet parents about grooming needs, coat care, and what’s trending in tails. * Keeping your station neat, your tools sharp, and your vibe fresh. * Tagging in the front desk when pups are fluffed, puffed, and ready for pickup. * Providing a calm, kind, safe experience for every animal in your care. * Representing Destination Pet’s values of compassion, quality, and community. * Other duties as assigned. Ready to make the world fluffier, one pup at a time? If you're all about clean cuts, calm pups, and a crew that has your back—it's time to join our pack! Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Job Description The Bell Attendant is usually the first and the last person the guest, both internal and external, will see upon entering or leaving the building. As a Bell Attendant, you will be responsible to welcome guests, greet guests, open doors for incoming and exiting guests. The Bell Attendant must be well-groomed, properly dressed according to hotel standards, and assist guests with their luggage/bags at all times. You must be comfortable interacting professionally with guests of all races to ensure they feel welcome, well-cared for, and valued. Job Description ● Display a warm welcoming professional courteous demeanor at all times with guest ● Welcome all incoming guest in a professional manner ● Request to assist all guest with their personal belongings ● Use bell carts/luggage cart to transport guest belongings to respective areas on the property ● Assist guest with opening doors, unloading luggage from the vehicle and transporting to their rooms ● Must display exceptional organization and time management skills ● Be knowledgeable of the surroundings to assist guests with basic questions such as pharmacy locations or public transportation, etc. If you're unable to answer guest questions, they should be directed to a knowledgeable staff member such as front desk personnel ● Assist guest in obtaining taxi cabs or shuttles as requested ● Ensure that the entry area and assigned stations are free of debris and are always presentable ● Be mindful of your surroundings and report any suspicious security concerns to hotel security immediately ● Work with department managers to ensure guest needs are fully communicated and that everyone has a clear understanding ● Point delivery personnel in the right location when entering the property to ensure smooth flow ● Inform front desk of VIP guest arrival if possible ● Follow the lost and found procedures set forth by the hotel Requirements ● High school diploma or equivalent. ● 1-2 years experience as a Bell Attendant in an established brand ● Hotel experience is a plus ● Be able to speak, write and understand the primary language of the workplace ● Be able to work flexible shifts as per business needs ● Be able to lift, push and pull 50 pounds Work Remotely Education: • High school or equivalent (Preferred) Experience: • Hotel Experience: 2 years (Preferred), • Front Desk: 2 years (Preferred) Work Location: Multiple locations

Temporary Receptionist – Financial Services Forrest Solutions is currently seeking a polished and personable Temporary Receptionist to support one of our prestigious financial services clients. This role is ideal for someone who brings poise, empathy, and a calm, welcoming presence to a fast-paced front desk environment. The ideal candidate is service-oriented, professional, and thrives on creating positive first impressions. Individuals with backgrounds as flight attendants, air hostesses, hotel front desk associates, or corporate receptionists tend to be a strong fit for this role. Interviews are being conducted as soon as tomorrow. This temporary assignment is expected to end on May 26th. Key Responsibilities: • Serve as the first point of contact for clients and guests, providing a warm and professional welcome, • Manage high-volume phone calls with confidence and courtesy, • Accommodate late-arriving guests and help put clients at ease prior to meetings, • Offer refreshments and maintain a welcoming front desk experience, • Collect and store coats and bags when needed, • Process visitor badges and manage guest check-ins, • Book, set up, and break down conference rooms, • Order office and pantry supplies as needed, • Handle light mail and administrative duties, • Provide local recommendations (restaurants, directions, nearby venues) and assist guests navigating the area Qualifications: • Calm, inviting demeanor with strong interpersonal skills, • High level of professionalism, poise, and emotional intelligence, • Proficiency with Microsoft Office, • Strong organizational skills and attention to detail, • Ability to multitask and remain composed in a busy environment Schedule & Pay: • Pay Rate: $26.50 – $27.81 per hour, • Schedule: Monday – Friday Hours: Must be flexible to work varying shifts based on business needs, including: • 7:00am – 4:00pm, • 8:00am – 5:00pm, • 9:00am – 6:00pm, • 10:00am – 7:00pm, • 11:00am – 8:00pm This is a great opportunity for someone who enjoys hospitality-driven work in a professional corporate setting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

POSITION PURPOSE: Casa Cipriani is a prestigious private members club and hotel, renowned for its impeccable service, elegant design, and timeless sophistication. Our commitment to providing unparalleled hospitality experiences to our members and guests is rooted in our heritage and passion for excellence. Joining Casa Cipriani means becoming part of a community dedicated to setting new standards in luxury and personal service. We are seeking a detail-oriented and hospitality-driven individual to join our Guest Relations team as a Guest Service Agent. This role plays a key part in delivering a seamless and personalized experience for our members and hotel guests. The Guest Service Agent will manage guest itineraries, VIP preferences, transportation coordination, and personalized services through tools such as Alliants and Opera, ensuring each stay is tailored and memorable. ESSENTIAL FUNCTIONS AND DUTIES: • Organize and maintain comprehensive guest itineraries using Alliants CRM system., • Perform daily arrival printouts and ensure accurate preparation for all next-day arrivals., • Reconfirm all next-day activities with vendors to guarantee guest services are secured., • Coordinate house car usage, external transportation, and monitor daily usage logs., • Track and report on house car usage daily, with monthly recap reporting., • Manage daily posting of guest-related charges in Opera PMS., • Verify and reconcile weekly invoices from vendors and service partners., • Maintain timely communication and follow-up on guest emails and concierge requests., • Source, vet, and coordinate with vendors for personalized guest services and experiences., • Oversee guest shipments and deliveries, ensuring secure handling and efficient coordination., • Ensure all Alliants guest tracking data is updated, accurate, and current., • Add and review all Opera notes to reflect guest preferences and important details., • Coordinate and attend weekly VIP arrival meetings and prepare VIP arrival lists., • Deliver personalized experiences through guest profile management and preference tracking., • Ensure guest profiles are complete and updated for future visits, including individual profile data., • Organize daily preparation lists for next-day arrivals and any special requests., • Handle and manage riders, including VIP requests and entertainment setups., • Maintain high attention to personalized recognition of repeat and high-value guests., • Collaborate across departments to ensure consistent, elevated guest experiences., • Perform other tasks and duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS: • Bachelor’s degree in Hospitality or related field preferred., • Minimum of 2 years of experience in luxury hospitality, front desk, guest relations, or concierge services., • Proficiency in guest service platforms including Opera PMS, Alliants, and Microsoft Office Suite., • Excellent verbal and written communication skills, with a guest-first mindset., • Strong organizational skills and attention to detail; ability to multitask and prioritize effectively., • Confidence in handling confidential guest information with discretion and professionalism., • A proactive, solutions-driven approach with the ability to work both independently and as part of a team., • Flexibility to work evenings, weekends, holidays, and extended shifts as required. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to remain in a stationary position for extended periods., • Capable of walking, standing, and navigating the property throughout the shift., • Lift, carry, and transport items weighing up to 30 pounds as needed., • Perform repetitive motions and handle physical activity associated with guest service roles., • Adhere to all health, safety, and ergonomic protocols. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

About Wythe Hotel At the intersection of Brooklyn's industrial heritage and its cultural future stands Wythe Hotel - a pioneer that helped transform Williamsburg into one of the world's most dynamic neighborhoods. As we evolve with our neighborhood, we seek a Corporate Event Sales Manager who resonates with both Brooklyn’s heritage and future. Position Summary The Event Manager takes a client from the Sales & Contracting conversation to a fully realized event. Through a thorough understanding of the event operations and space functionalities, the Event Manager ensures client satisfaction is reached with an eye for details and logistics. While focused on hospitality, communication and planning, this position is also an extension of the Events Sales team, and driving revenue is key to this role. The EM should be able to add significant revenue through the planning process. The Event Manager will be a support to the Sales Directors, suggesting floorplans, coordinating event start and end time with other possible events happening on the same date while focusing on exceeding client expectations while being mindful of financial goals for both the clients and the hotel. They must be able to read and understand a contract and invoice, as well as confidently upsell to clients in a relevant manner. They will manage all coordination with clients and vendors, including, but not limited to, an introductory briefing to the client, recommending appropriate vendors and best practices for hosting events at Wythe Hotel, menu selection guidance, floor plan creation on Prismm BEO creation on Triple Seat, adding information on Alice, while liaising with internal departments such as front desk, AV, housekeeping, engineering, porters, kitchen, event staff, etc. as well as entering in group guestroom rooming lists and ensuring a safe event is hosted - all aligned with the client's vision, hotel needs and highest priorities. As a Manager in the Events Department, the Event Manager will also assist the Events General Manager with staff coaching & feedback when appropriate, and provide support to the new hire & annual review process. They will be present as a resource for our teams during setup and will ensure the client's vision is actualized by our service teams. Key Responsibilities • Oversight of event success from the first client interaction to closing out event financials and sending a warm note of thanks and an invite back., • Work to ensure excellent standards of personal service, responsiveness, follow through, professionalism, and event execution at every step of the process for our clients., • Must be able to recognize opportunities to maximize revenue by upselling and offering enhancements to create outstanding events and exceed guest needs. Must be a revenue driving member of the Events Sales team., • Extensive knowledge of Wythe Hotel’s food and beverage offerings, proper preparation and presentation of food and beverage items., • Extensive knowledge of meeting room capacities, floorplans and room set-up, furniture inventory, audio-visual internal and external capabilities and timing, and any other pertinent details as they relate to Events rooms set-up., • Directly oversee set-up for all events and buyouts. Oversee all corporate Events setups in terms of BEO requirements, floorplan, set up and breakdown, kitchen sheets, space appearance, A/V equipment, maintenance, storage, and equipment for both current and future events., • Create and maintain accuracy of BEO’s., • Communicate with all other Departments within the Hotel as necessary to ensure smooth execution of all Events, • Enter in group rooming lists and oversee final group guestroom billing to provide seamless service for clients hosting events with associated guestrooms., • Maintain complete knowledge of scheduled daily events, times/schedules, employee daily schedule/expected duties and setups for daily and future events, and daily activities of both active and non-active event spaces. Liaise as the main point of contact with group clients from turnover from the sales department through post-event review., • Oversee on-site event logistics, coordinating with all departments as well as outside vendors to ensure group requests are executed., • Serves as liaison with vendors by ensuring Wythe Hotel qualifications are met, processes and procedures are followed, insurance information is submitted, and quality standards are upheld., • Weekly service-ware rental orders, including coordination of delivery, storage, and pickup. Placing specialty rental orders; lighting, furniture, service ware., • Ensuring that competitive pricing is being obtained for all Events rentals., • Tour Event Spaces with clients and vendors as needed., • Weekly Kitchen / FOH sheet & packet management., • Obtain feedback on the quality of service and products post-event follow-up., • Invoicing & Billing: Charge group deposits when due, billing, and administration., • Collect reviews and critical feedback from clients and present opportunities for improvements to the relevant departments., • Capitalize on opportunities for repeat business by communicating opportunities to the Sales Directors. Experience & Skills Required • Catering knowledge, 2+ years experience in NYC venues preferred, • Ability to independently manage multiple tasks and projects and meet deadlines, • Desire to succeed in special event management by consistently providing outstanding customer service, • Ability to communicate effectively with clients and colleagues through verbal and written methods, • Ability to remain calm under pressure, handle stress well and think on your feet, • Technical competence (Tripleseat, Mews, Prism, Google Suite, 7Shifts, Alice, etc.), • Shows a high level of initiative, motivation, and detail orientation, • Able to present a calm and professional presence at all times., • Bring a positive attitude and set and example and the correct tone for the team each day What We Offer • Salary: $85,000-$90,000, • Comprehensive health benefits, • Paid Time Off, • Ongoing professional development, • Hotel room, Restaurant and Bar discounts, • Access to our network of cultural partners, • The chance to shape how discreet luxury is defined in Brooklyn To Apply: Send your resume and a note about why Wythe's vision resonates with you. We're less interested in generic cover letters than in understanding what draws you to this particular opportunity at this particular moment. The Wythe Hotel is an equal opportunity employer committed to building a team that reflects the dynamism of Brooklyn itself. Committed to creating an inclusive workplace that promotes and values diversity, we encourage applications from individuals of all backgrounds, abilities, and perspectives.

Job Description Location Available: • Paid time off, • Medical/Vision/Dental benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Experience leading and training a team and oversee all APC service functions., • Ability to monitor and maintain performance/service levels., • 1-5 years of hospitality/customer service experience., • Adhere to APC location site Standard Operating Procedure (SOP) and site training., • Well groomed, professional appearance, clear communication skills with an approachable demeanor., • Comfort using communication technology (i.e., handheld radios, telephones, computers, etc.)., • Internet and social media research., • Microsoft Office experience., • Knowledge of/or willingness to, learn the area and local activities in both NJ and NY., • Understanding of confidentiality as it relates to APC, Location Site Property Managers, Co Workers, Residents, and their guests/vendors., • Ability to execute APC menu of provided services in a timely manner with minimal oversight., • Ability to independently navigate and troubleshoot unpredictable situations that may arise including minor maintenance issues., • Ability to think preemptively and provide preemptive service., • Physical demands described in this job description must be met to perform essential job functions., • High school diploma or equivalent required., • 1-5 years of hospitality/customer service., • 1 year of office/administrative experience., • 1 year of managerial high-end residential or hotel experience. Contact us: • Call: (973) 857-2008 x103 (If no one is available to take the call, please leave a message) APC is an equal opportunity employer. APC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

-Day shift only: Office closes at 6pm. -Will work between multiple stores in the district. -This location is closed on Sundays. -Bilingual Spanish preferred. Compensation Starting Pay Range: $18.00-$20.00 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay. * Paid Time Off accrued throughout the year, increasing with years of service. * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. * EXTRA Healthy Wellness Program with rewards towards your medical premium. * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities * Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. * Perform daily site safety inspections, including lock checks. * Address and resolve customer concerns related to billing, security, auctions, and proper site usage * Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. * Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. * Perform additional duties as assigned. Your Qualifications * 1+ year of customer-facing work experience . * Sales experience preferred. * Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. * High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements * Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. * Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. * Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Staff Accountant. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. Under the guidance and supervision of the DOF/ADOF, this individual is responsible for handling guest and client inquiries, Daily Income Audit, Accounts Payable, Month-end Closing and any other duties as assigned from time to time. KEY RELATIONSHIPS: * Internal: Front Desk, Revenue Management / Reservations, Accounting, Sales, Banquets and Food & Beverage * External: Hotel guests, clients and vendors SPECIFIC DUTIES Daily Income Audit * Review, prepare and post Daily income journal based on Opera & Micros closing reports to ensure accurate reporting * Distribute Daily Revenue Reports to Arlo & Quadrum Teams * Confirm ledger balances match PMS & Sun Systems * Daily review of F&B Comp checks in Micros * Update house charges and circulate receipts for review of department heads * Posti credits for appropriate receipt/charges * Review Daily Adjustment postings in Opera and Circulate via Docusign to department heads * Follow up with team members of any mis-postings * Review of Open Folios and PM accounts in Opera * Work with Front Office/Sales/Banquets to close accounts in a timely manner * Attend BEO meetings for upcoming events and confirm payment schedules * Reconcile credit cards in transit, matching PMS/POS postings to funds received in bank * Flag any issues and work with credit card merchant to ensure payments received * Complete Complimentary Room Log Accounts Payable Duties * Input invoices into BirchStreet to be routed for appropriate approvals * Process/push any invoices left “Unmatched” * Prepare AP List to complete weekly payment run * Process payments in bank and/or BirchStreet for Controller & General Managers approval * Ensure all payments are properly posted in Sun systems to vendor cards * Send remittances to vendors * Reconcile vendor statements and take appropriate action on any discrepancies * Create new vendors in Sun Systems and manage W-9’s received * Maintain required records, reports, and files in an organized manner. Month-End Closing * Understanding the concept of accrual and pre-paid is a must. * Send Revenue Team Rooms Revenue & Stats Details for Commentary * Review and confirm Special Events revenues with Director of Music & Entertainment * Review and save Daily Service charges from Mircos for Service Charge Payable reconciliation * Prepare Comp Gifts/ Service Recovery Breakdown * Assist with monthly spot checks of inventories (Gift Shop/Minibar/F&B Outlets) * Upload and submit into Blackline certain Balance sheet reconciliations General tasks * Prepare Weekly Housekeeping Productivity Reports for Hotel Manager and Dir of HSKP * Weekly submission of Onyx Transient Commissions * Respond to any travel agents with inquiries for commission payouts * Gather records for annual audits REQUIREMENTS: * University/ College Degree in a related discipline is an asset * Previous experience in the Hospitality industry or another accounting role is an asset * Knowledge of Opera (PMS), Micros (POS), Microsoft Excel, SUN GL system and INFOR Q&A is an asset Excellent communication and organizational skills * Strong interpersonal and problem solving abilities. Salary 70k-78k Annually

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Training & development Who We Are: Apex Assembly connects the worlds leading technology decision-makers with top-tier solution providers through executive events across North America. Our high-growth environment is built for ambitious individuals who thrive on competition, accountability, and driving results. The Role: Were looking for a driven, high-energy Business Development Representative to join our growing sales team in our NYC office. As a BDR, you will be on the front lines of Apexs revenue growth, generating qualified leads, booking meetings, and fueling the success of our events and partnerships. This role is designed for someone who thrives in a fast-paced, performance-driven environment, is naturally competitive, and enjoys working towards clear goals. We are looking for a start date of 01/12/2026. What Youll Do: • Take ownership of outbound prospecting calls, emails, LinkedIn and drive results, • Build relationships fast with tech companies that align with Apexs event strategy, • Get in front of decision-makers and secure qualified meetings for senior sales leaders, • Take pride in hitting and exceeding your outreach and meeting targets, • Keep your pipeline organized and your activity sharp in Salesforce, • Help shape our messaging your voice and ideas matter here, • Stay sharp on trends so your conversations sound confident and relevant, • Be a key part of a fast-paced, energetic, success-driven team, • This is an independent contributor role. Coordination with internal teams is required.What Were Looking For:, • Outgoing, competitive personality you love meeting new people and winning them over, • Strong communicator comfortable talking to executives and holding your ground, • Self-starter you want freedom to run your own day, with clear goals to chase, • Resilient rejection doesnt faze you, you bounce back fast, • High energy you thrive in environments with pace and momentum, • Coachable you want to get better and arent afraid of feedback, • Comfortable making a lot of calls and driving conversations the phone is your friend, • Familiar with CRM tools (Salesforce is a plus) and LinkedIn Sales Navigator, • Bachelors degree or equivalent experience preferred, • Previous sales or lead generation experience is a plus but attitude matters mostWhy Apex Assembly:, • High-energy, competitive sales culture with clear growth paths, • Comprehensive training to sharpen your sales skills, • Opportunity to work directly with senior leaders and decision-makers in the tech space, • Competitive compensation with uncapped earning potential, • Prolonged periods sitting at a desk and working on a computer, • During travel, we require light lifting of promotional materials or event suppliesTravel required, • Travel required. Any travel related to events will be discussed in advance and covered by the company (flight and hotel)., • Less than 10% to begin and may increase over time to 15%Required education and experience, • Associates and Bachelors degrees or equivalent experience, • Excellent verbal and written communication skillsPreferred education and experience, • Previous experience in sales, business development, or lead generation, • Familiarity with CRM tools and email outreach platformsAdditional eligibility requirements, • Ability to work standard hours (Monday Friday, 9:00 AM 5:00 PM EST), • Ability to reliably commute to 10174 at least 4 times a week. Affirmative Action/EEO statement Apex Assembly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Flexible work from home options available.

Job Description Join Our Team as a Security Associate at HI USA New York City Hostel! Do you enjoy ensuring a safe environment and interacting with a diverse group of guests? Join Hostelling International USA at our vibrant New York City hostel, located in the Upper West Side. We are accepting applications for an overnight Security Associate who will play a crucial role in maintaining our facility's safety and welcoming atmosphere. This position also offers the opportunity to cross-train in front desk operations, supporting guest services and gaining valuable experience in hostel and hospitality functions. Position Details: Pay: $19-21 per hour, DOE (with an additional $1.00 per hour for any overnight shifts worked) Shift: PM and Overnight Shifts, PM shifts are from 4-12:30 am, and Overnights are from 12 am - 8:30 am, weekend availability required Type: Full Time, Benefits Eligible Benefits: Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more (New Hire waiting periods apply). Perks: • Free stays at other HI USA hostels (subject to availability), • Discounts on hundreds of brands, • On-the-job training, • Opportunities for growth within HI USA, • Friendly and inclusive work environment, • A great opportunity to gain hands-on experience and build skills across security and front desk operations in the hospitality industry Role Objectives: • Ensure a safe environment through active patrol, strict access control, monitoring, and reporting, • Greet staff, guests, and vendors in a courteous and attentive manner, • Respond swiftly and appropriately to distress and emergency calls, • Collaborate effectively with management, reception, and housekeeping staff, • Provide excellent guest service and support the hostel’s welcoming atmosphere, • Cross-train and provide front desk coverage as needed, gaining valuable experience in guest services and hostel operations Role Responsibilities: • Patrol property on foot to secure employees and guests across multiple floors and common areas, • Investigate and take lawful action as per corporate policy on incidents, trespassing, and safety concerns; file incident reports as necessary, • Communicate suspicious behavior and incidents to staff and management in a timely manner, • Monitor surveillance equipment as needed for incident response, • Control access points, manage heavy traffic during check-ins, check-outs, and events, • Complete daily reports and shift recaps, • Secure all doors, windows, and exits based on shift requirements, • Assist with general customer service duties, including welcoming guests, assisting with luggage, and addressing guest needs, • Provide front desk support as needed, including checking guests in and out, handling payments, answering guest questions, and using the property management system during times of low staffing or high guest activity., • Perform other duties as assigned by management Skills/Qualifications: • High school diploma or equivalent, • New York Security Guard License (unarmed position), • At least 1 year of security officer experience, • Ability to obtain F53 license within 90 days if not already possessed, • Prior experience in hotel, hostel or other hospitality environments strongly preferred, • Customer service experience, • Strong writing and communication skills, including proficiency in Microsoft Word and Excel, with a writing sample required during the interview process, • Experience in 24/7 hospitality/retail environments, • Willingness to learn hostel operations, • Helpful and courteous demeanor Physical Requirements: • Regularly required to reach with hands and arms, stand, walk, sit, stoop or crouch, talk, and hear, • Occasionally required to climb or balance, • Must be able to lift and/or move up to 50 pounds, • Moderate noise level in the work environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Make a Difference! At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team as a Security Associate. PM and Overnight Shifts, PM shifts are from 4-12:30 am, and Overnights are from 12 am - 8:30 am, weekend availability required

Job Description JOB TITLE: Front Office Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job Description Assistant Front Office Manager SUMMARY: To assist guests efficiently, courteously and professionally in Guest Service related functions. To maintain high standards of service, and hospitality. To perform assigned tasks such as scheduling, and ensuring that all Guest Service Agents are maintaining high levels of customer service. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times., • Check guests in and out efficiently and in a friendly manner., • Handle guest mail and messages per established procedures., • Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handles special requests., • Monitor room availability and offer AGM and GM assistance in yield management and restrictions., • Handle safe deposits by guests per established procedures., • Keep lobby and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake up calls., • Know how to clean guestrooms to standards., • Clean back office area as requested by management., • Open and close shift, make cash drops., • Ensure all credit cards, cash and change funds are balanced throughout each shift., • Inform management of any guests or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or Guest Room Supervisor., • Must wear proper uniform and nametag at all times in accordance with the Standards of Appearance., • Prepare daily deposits, comparing deposited monies to funds reported at desk, and follow up on any discrepancies., • Complete weekly front desk scheduling based on forecasted occupancy., • Must be able to answer questions that GSRs may have., • Must be able to cover any call-off shift as per proper chain of command., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing.

Job Description Position: Housekeeping Supervisor - Z Hotel NYC Long Island City, NY Job Description: Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/work boards. Communicate issues to the next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Required Skills and Requisites: • Service orientation. Knowledge of principles and processes for providing customer and personal services., • Excellent communication skills. Ability to convey information and ideas, • Ability to read and understand directions on cleaning chemicals. Responsibilities and Duties: • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional., • Maintain confidentiality of proprietary information; protect company assets., • Support all co-workers and treat them with dignity and respect. Support team to reach common goals., • Comply with quality assurance expectations and standards., • Move at a speed that is required to respond to work situations (e. g., run, walk, jog)., • Read and visually verify information in a variety of formats (e. g., small print)., • Visually inspect tools, equipment, or machines (e. g., to identify defects)., • Enter and locate work-related information using computers and/or point of sale systems., • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance., • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift., • Listen and respond appropriately to the concerns of other employees. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Job Description JOB TITLE: Housekeeping Supervisor REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development., • Assists the executive housekeeper in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • Maintains productivity and labor cost goals., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description Job Title: Housekeeping Supervisor Location: Renaissance New York Harlem Hotel Department: Housekeeping Reports To: Housekeeping Manager Position Type: Full Time Job Summary: We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team. The ideal candidate will oversee daily housekeeping operations, ensuring that our facilities maintain cleanliness, organization, and a welcoming atmosphere. This role requires strong leadership skills, excellent communication, and the ability to manage a team effectively while adhering to the highest standards of cleanliness and guest satisfaction. Key Responsibilities: • Supervise and coordinate daily housekeeping activities, including cleaning, maintenance, and inventory management., • Lead and motivate housekeeping staff to achieve high standards of cleanliness and service., • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety standards., • Train, mentor, and evaluate housekeeping staff, providing feedback and support for professional development., • Schedule and allocate staff assignments to optimize productivity and efficiency., • Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels., • Address guest complaints and requests in a professional and timely manner, ensuring guest satisfaction., • Maintain detailed records of housekeeping activities, employee performance, and supply usage., • Implement and enforce health and safety policies and procedures to ensure a safe working environment., • Collaborate with other departments, such as maintenance and front desk, to ensure seamless guest experiences. Qualifications: • High school diploma or equivalent; additional education in hospitality or management is a plus., • Previous experience in housekeeping or facility management, with at least 2 years in a supervisory role preferred., • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team., • Excellent organizational skills and attention to detail., • Knowledge of cleaning chemicals and supplies, as well as safety and sanitation regulations., • Ability to multitask and manage time effectively in a fast-paced environment., • Proficient in Microsoft Office Suite and housekeeping management software., • Strong communication skills, both verbal and written., • Flexibility to work varied shifts, including weekends and holidays. Physical Requirements: • Ability to stand, walk, bend, and lift up to [insert weight] pounds., • Capability to work in various environmental conditions, including exposure to cleaning chemicals. Benefits: • Competitive salary and performance-based bonuses., • Health, dental, and vision insurance., • Paid time off and holiday pay., • Employee discounts and perks., • Opportunities for career advancement. To Apply: Interested candidates are invited to submit their resume and cover letter.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-day operation of the housekeeping department in order to maintain the standards of service and cleanliness. Compensation: $77,000 - $79,000 per annum Essential Job Functions: • Begin Day by inspecting all showrooms, out of order and vacant clean room, • Prepare floor assignment daily basis and record updated status and turn into housekeeping on a daily basis, • Obtain list of rooms to be cleaned immediately and list of check-outs or discharges to prepare work assignments, • Inspect all landings and pantries for proper par stocks and ensure all guests rooms, corridors are maintained to a high level of cleanliness, • Inspects and update all vacant clean inspected rooms in the computer as soon as they become available, • Ensure that guest room is maintained in perfect condition by performing Written Room Inspections daily, • Ensure that all guestrooms have proper furniture, fixtures and amenities, and that all set standards for placement are being followed, • Strategize Room Attendants to clean priority, rush rooms first and VIP guests as needed, • Check all due out rooms 3 times per day, at: 12, 2 and 4pm – All check outs must be cleared by 6pm, • Upon guest departure re-check room for any forgotten item, • Maintain database of guest preferences, • Report all room discrepancies with front desk daily before the end of shift., • Report Engineering deficiencies daily to Housekeeping Office Coordinator, • Encounters all guests and employees in a professional, service-oriented manner, • Report and handle all guest requests, complaints and service related issues, • Make recommendations to improve service and ensure more efficient operation, • Implement cyclical cleaning programs and assign to Housemen i.e. General Cleaning, Window cleaning; high dusting, • Perform a variety of guest requests and think creatively when called upon in order to establish a memorable experience for every guest and member, • Maintaining a good professional relationship with all contacts both inside and outside of the hotel, • Establish and maintain effective communication process with the entire hotel departments, • Inform Housekeeping Management of any absence from duty, reasons and or request additional days off, • Assist with disciplinary action when necessary, • Assist with interviews and new hiring process, • Maintain regular and punctual attendance in compliance with Fairmont Hotels and Resorts standards, • Comply with all hotel and departmental standards, policies and procedures, • Perform other related duties as requested by supervisor, • Adhere to Fairmont Grooming Standards at all times, • Comply with all hotel and departmental standards, policies and procedures, • Observe health and safety guidelines at all times, • Wear safety equipment and/or protection if requiredQualifications Knowledge, Skills and Ability: • Knowledge of hotel PMS System, Microsoft Office computer applications, office equipment, • Ability to perform assigned duties with attention to detail, speed and accuracy, • Excellent written and oral communication skills, • Must possess outstanding guest service skills, • Must be guest-oriented, enthusiastic with a vibrant personality, • Must have “hands on” approach, • Must maintain composure at all times and work objectivity in stressful, high-pressure situations, • Ability to approach all encounters with guests and employees in a professional manner, • Ability to answer all general inquiries in the Hotel and F & B outlet, • Must be a good listener and be able to follow instructions, • Must be able to utilize all available resources to meet guest needs, • Must be a good team player Education - Experience: • Excellent English, verbal and written communication skills, • Minimum two years of relevant experience in a luxury hotel (5 diamond or 5 star standards) or comparable environment, • Degree in Hospitality Management a plus, • Prior experience in Union Environment highly preferred Physical requirements: • Frequently standing and walking around the property, • Carrying or lifting items up to 50 lbs, • Pushing or pulling items weighing app. 200 lbs, • Frequently bending, kneeling, stretching and/ or reaching, • Able to perform tasks higher than floor level Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Our team is looking to add an upbeat and reliable part-time Front Desk Agent/Night Auditor to manage all aspects of front desk operations and serve as a key point of contact for our guests and vendors. We are looking to fill the following shifts: Sunday 7am - 3pm, Monday 7am - 3pm and varying night audit shifts as needed. To be successful in this role, candidate must demonstrate professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionBenefits: • Health insurance, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Manager holds full “four-wall” accountability and will be the CEO for their Glowbar studio taking pride in its success. They are ultimately responsible for ensuring the studio meets revenue and membership goals, while holding their direct reports accountable to achieving their individual metrics. As a positive, proactive, and pragmatic people leader, the Studio Manager ensures the studio operates at a 10 every single day. They foster a people-first culture through daily feedback and coaching, clear communication, and strong accountability. Studio Managers also own local field marketing, executing monthly activations that leverage networking and sales skills to drive growth. They consistently inspect performance standards—including membership metrics, service quality and bedside manner in the treatment room, inventory management and scheduling practices—to ensure excellence across the team. A true hospitality leader, the Studio Manager is the glue that holds the studio together. They are the dependable presence their team counts on each day to model excellence, inspire confidence, and lead the way. A Peek Into Your Day: * Be present on the studio floor, engaging with clients, gaining valuable insights of their interactions and experiences within the studio * Work at the front desk for a minimum of one to two (1 - 2) full shift(s) a week * Be present at the front desk for the remaining three shifts a week, providing lunch break coverage for team members * Front desk responsibilities of facilities management and laundry maintenance * Conduct team member bi weekly touchbases * Conduct esthetician treatment room shadows and assessments * Directly manage CX for the studio in platform and via phone to gain further insights * Own all Field Marketing expectations that are required, both in and out of studio * Build network with local like-minded business’ for partnership, support and lead generation acquisition * Lead a monthly in-studio meeting centered on team building, brand communications and change management. * Lead studio visits from business partners * Complete administrative responsibilities and those of the direct reports during periods of open headcount. How We Measure Success * Studio Revenue * Studio Membership * eNPS If all this sounds great, these are things that are required to join: Who We’re Looking For: * 3+ years of progressive people management experience in a fast-paced, service-based industry (fitness, hospitality, retail, restaurant, hotel, salon/spa, etc.). * Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth. * Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals. * Inspirational and professional management style that balances accountability with empathy, creating a positive and performance-driven culture. * Strong business and operational acumen with an understanding of retail/service industry standards, policies, and compliance. * Superior communication and interpersonal skills, fostering trust, clarity, and collaboration across employees and clients alike. * Obsessed with hospitality excellence, ensuring every client experience reflects best-in-class service. * Strategic problem-solver who thrives under pressure, juggling multiple priorities in a dynamic environment while maintaining a high level of professionalism. * Passion for leadership, beauty, skincare, and people development, with a growth mindset and eagerness to continuously learn. * Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible Health & Wellness * Medical, dental & vision insurance (mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness Time to Recharge * Paid Time Off, Sick Leave, and Holidays * Reliable schedules that respect your time Glowbar Exclusives * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products Extras That Make Life Sweet * Commuter benefits * Friends & family discounts * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Manager holds full “four-wall” accountability and will be the CEO for their Glowbar studio taking pride in its success. They are ultimately responsible for ensuring the studio meets revenue and membership goals, while holding their direct reports accountable to achieving their individual metrics. As a positive, proactive, and pragmatic people leader, the Studio Manager ensures the studio operates at a 10 every single day. They foster a people-first culture through daily feedback and coaching, clear communication, and strong accountability. Studio Managers also own local field marketing, executing monthly activations that leverage networking and sales skills to drive growth. They consistently inspect performance standards—including membership metrics, service quality and bedside manner in the treatment room, inventory management and scheduling practices—to ensure excellence across the team. A true hospitality leader, the Studio Manager is the glue that holds the studio together. They are the dependable presence their team counts on each day to model excellence, inspire confidence, and lead the way. A Peek Into Your Day: * Be present on the studio floor, engaging with clients, gaining valuable insights of their interactions and experiences within the studio * Work at the front desk for a minimum of one to two (1 - 2) full shift(s) a week * Be present at the front desk for the remaining three shifts a week, providing lunch break coverage for team members * Front desk responsibilities of facilities management and laundry maintenance * Conduct team member bi weekly touchbases * Conduct esthetician treatment room shadows and assessments * Directly manage CX for the studio in platform and via phone to gain further insights * Own all Field Marketing expectations that are required, both in and out of studio * Build network with local like-minded business’ for partnership, support and lead generation acquisition * Lead a monthly in-studio meeting centered on team building, brand communications and change management. * Lead studio visits from business partners * Complete administrative responsibilities and those of the direct reports during periods of open headcount. How We Measure Success * Studio Revenue * Studio Membership * eNPS If all this sounds great, these are things that are required to join: Who We’re Looking For: * 3+ years of progressive people management experience in a fast-paced, service-based industry (fitness, hospitality, retail, restaurant, hotel, salon/spa, etc.). * Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth. * Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals. * Inspirational and professional management style that balances accountability with empathy, creating a positive and performance-driven culture. * Strong business and operational acumen with an understanding of retail/service industry standards, policies, and compliance. * Superior communication and interpersonal skills, fostering trust, clarity, and collaboration across employees and clients alike. * Obsessed with hospitality excellence, ensuring every client experience reflects best-in-class service. * Strategic problem-solver who thrives under pressure, juggling multiple priorities in a dynamic environment while maintaining a high level of professionalism. * Passion for leadership, beauty, skincare, and people development, with a growth mindset and eagerness to continuously learn. * Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible Health & Wellness * Medical, dental & vision insurance (mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness Time to Recharge * Paid Time Off, Sick Leave, and Holidays * Reliable schedules that respect your time Glowbar Exclusives * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products Extras That Make Life Sweet * Commuter benefits * Friends & family discounts * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

Job Description • We are hiring immediately for a full time FRONT DESK CLERK position., • Location: 1 Washington Park, Newark, New Jersey 07102. Note: online applications accepted only., • Schedule: Full time; Monday through Friday, hours may vary. More details upon interview., • Requirements: Prior hospitality experience is required., • Perks: Free lunch program! Shuttle from Newark Penn Station provided!, • Pay Range: $20.00 per hour to $21.00 per hour. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1501468. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job Summary Summary: Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products. Essential Duties and Responsibilities: • Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible., • Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible., • Speaks to guests and coworkers using clear, appropriate and professional language., • Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages., • Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys., • Processes all payment types, including room charges and cash, check, debit and credit transactions., • Processes all check-outs; resolves issues related to late disputed charges., • Answers, records and processes guest calls, messages, requests, questions and concerns., • Follows up with guests to ensure issues have been met to their satisfaction., • Coordinates with Housekeeping to track readiness of rooms and report guest concerns., • Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary., • Provides guests directions and information regarding the property and local points of interest., • Runs daily reports, identify any special requests and check reports for accuracy., • Assigns rooms according to guest request and preferences whenever possible., • Completes designated cashier and closing reports in the computer system., • Balances and drops receipts according to accounting specifications., • Practices safety standards at all times., • Complies with record retention, Standard Operating Procedures and daily responsibilities. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice and facility management industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace. ESFM

Job Description The role… At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Overnight Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Overnight Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Responsible for shift breakdown and financial / accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$26—$26 USD

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills.

Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Glowbar’s Core Values: • Driven: We are goal-oriented and results focused, • Outgoing: We are passionate about our team and clients in everything we do, • Problem Solving: We are scrappy problem solvers considering every option, • Enthusiastic: We are warm and lead with positivity, • Self-Aware: We understand our impact on others, • Customer Focused: Building strong relationships and delivering people-centric solutions., • Communicates Effectively: Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences., • Ensures Accountability: Holding self and others to meet commitments., • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives., • Situational Adaptability: the ability to adjust to new situations and challenges by being flexible and open-minded., • Interpersonal Savvy: Is able to adjust communication style when directing work to each individual team member's preferred communication style. Is able to read body language of both clients and team members to determine when to intervene in client / team member interactions Studio Leadership: • Lead and develop the careers of a studio team, consisting of Studio Guides (front desk) and Estheticians (service providers); being the direct line manager for the Studio Guide Team, • Maintain studio(s) to Glowbar standards, ensuring all Studio Guide and Esthetician duties are adhered to, • Sustain a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment, • Ensure studio teams are adequately supported during training and day-to-day, • Provide feedback to Studio Manager on progress and challenges, paired with suggestions, • Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed at 1 or 2 studios, • Collaborate on scheduling, ensuring staffing accuracy and schedule optimization, • Support inventory management and forecasting to ensure accurate replenishment levels and retail and professional product availability, • Manage all client support conversations stemming from studio inbox, client surveys (NPS) and Google reviews, • Assist with facilities ticket management and audits in collaboration with the Operations team, • 2+ year(s) of hospitality management experience (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior team management and customer service; experience opening a store/studio from the ground up a plus, • Must love hospitality and interacting with people, • Must love being a servant leader and prioritizing feedback and development for the studio team, • Strong understanding of retail operations, policies, and procedures, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients, • Passion for beauty, skincare, learning and trying new things every day!, • Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability, • Open availability 7 days a week At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning, • Medical dental and vision insurance largely paid for by Glowbar, • Paid Time Off, • Paid Sick Leave, • Paid Holidays, • Short and Long Term Disability Insurance, • Life Insurance, • Commuter benefits, • Accident and Critical Illness Insurance, • Employee Assistance Program (EAP), • Annual Glowbar Membership with 2 guest passes, • Employee discounts on retail product, • Community giveback, • Friends and family discounts, • Team member referral bonuses, • Career advancement and continuing education opportunities, • Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more, • Pay: $22 - 24/hour

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Assistant Studio Manager is the backbone of the studio, ensuring seamless operations and strict accountability across all areas of the business. They manage multiple platforms to stay organized and efficient, with a core focus on scheduling staff to meet business needs, conducting weekly inventory counts, processing monthly purchase orders, and maintaining rigorous oversight of retail and dry goods. In this role, the Assistant Manager spends time at the front desk, engaging with clients and modeling service excellence. They also conduct bi-weekly touchbases with direct reports, reviewing scorecards, attendance, and overall performance. By managing key operational responsibilities, the Assistant Manager allows the Studio Manager to dedicate their time to leading client experience and field marketing efforts. They ensure the studio runs smoothly behind the scenes, so the Studio Manager can focus on driving growth and hospitality at the front of the business. This role requires someone who thrives on structure, precision, and follow-through. Individuals who are not detail-oriented, task-driven, and committed to accountability will not succeed in this position. A Peek Into Your Day (but not limited to): * Work every Tuesday AM shift to conduct a weekly cycle count * Create the schedule quarterly but manage request offs and unassigned shifts to protect the business * Daily schedule audit for optimization * Work at the front desk for a minimum of three (3) full shift a week * Manage email, phones, text with support of Studio Guides * Sell memberships * Clean the studio * Laundry and towel mgmt * Monthly in-studio facilities (ops) audit * Manage facilities tickets in platform * Be a systems expert * Develop yourself to be the future studio manager * Lead and develop the careers of a studio team, consisting of Studio Guides; being the direct line manager for the Studio Guide Team * Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed How We Measure Success * Gross Margin achievement * Studio Revenue * Membership Conversion If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of leadership or supervisory experience in hospitality (restaurant, retail, hotel, salon/spa, or similar) with a proven track record of delivering superior customer service. * Passion for hospitality and people leadership, with the ability to inspire and motivate a team. * Experience with inventory management, scheduling, and administrative tasks to support smooth studio operations. * Strong customer experience focus, ensuring every client interaction reflects Glowbar’s standards. * Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts. * Forward-thinking problem solver who leads with empathy and professionalism. * Enthusiasm for beauty, skincare, and continuous growth in a fast-paced, service-driven environment. Bonus Glow if you bring: * Knowledge of salon/spa operations, standards, and compliance procedures is a plus. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off (FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable

Job Description Job Title: Front Desk Agent Location: Best Western Plus- Secaucus, NJ Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The Front Desk Agent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome., • Check guests in and out efficiently using the hotel's property management system., • Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail., • Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge., • Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience., • Process payments, maintain accurate billing, and manage financial transactions., • Assist with the coordination of guest services, such as transportation, room service, and special requests., • Maintain the cleanliness and organization of the front desk area and lobby., • Communicate effectively with other hotel departments to ensure guests’ needs are met., • Support the management team with administrative tasks and other duties as assigned. Qualifications: • High school diploma or equivalent; hospitality degree is a plus., • Previous experience in a front desk or customer service role preferred., • Proficient in computer systems, including property management software and Microsoft Office Suite., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: • Ability to stand for long periods and lift up to 25 pounds., • Must be able to navigate the hotel’s premises and assist guests with their luggage when needed. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans., • Opportunities for professional growth and development within the company., • A dynamic and supportive team environment. If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Best Western Plus Secaucus.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionDescription: PURPOSE: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. This position is part of a collective bargaining agreement with the Hotel and Gaming Trades Council. RESPONSIBILITIES: • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations., • Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met., • Handle requests for information mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment etc., • Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenarios., • Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Use proper two-way radio etiquette when communicating with other associates., • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds, • Be fully familiar with the brand frequency program, level, and awards., • High School diploma or equivalent required; College course work in related fields helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays, • Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Requirements:

Job Description POSITION OVERVIEW: The Front Desk Manager / Assistant Manager, Front Office is responsible for the management of all aspects of the front office in accordance with Taj standards. Directs, implements, and maintains a Forbes Five Star service, management, and leadership philosophy, which serves as a guide to respective staff. KEY RESPONSIBILITIES • Maintain complete knowledge always of:, • All hotel features and services as well as hours of operation, • All room types, numbers, layout, décor, appointments and location, • All room rates, special packages and promotions, • Daily house count and expected arrivals / departures, • Room availability status for any given day, • Review daily arrivals to ensure proper handling of VIPs and Return Guests, groups, etc. and to escort VIPs and Return Guests to their rooms., • Supervision of Front Desk agents ensuring the smooth flow of operations, • Ensure SOP’s are adhered to and system in place to monitor it daily, • Ensure Front Desk agents are constantly reminded of the Taj Standards and Forbes Five Star Standards, • Responsible to ensure guest comment cards with negative feedback are followed up on with the guest and staff where applicable, • Counsel and ensure accountability of team; always keeping moral high, • Ensure relevant training for the department is carried out and completed, • Communicate with Executive Team and Head of Department on a daily basis to review business status and ensure effective handover of operation and follow up items, • Handle disciplinary problems and counsel employees according to hotel work rules and standards, • Monitor the staff interaction with guests, ensuring prompt and courteous service; resolve all discrepancies and glitches, • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to Forbes Five Star standards, • Responsible to ensure important information is shared daily with the entire team and the managers., • Display creativity and take initiative to improve the operation., • Work with and assist all other department as necessary with their job functions to ensure complete and optimum guest satisfaction, • Communicate closely with accounting for any issues related to finance, • Handle guest complaints according to standards ensuring guest satisfaction, • A minimum of 3 years of front desk management experience, • Experience in the luxury hotel market is preferred, • Degree in Hospitality Management is a plus, • Prior experience in a union environment highly preferred, • Strong leadership and customer service skills is necessary, • Previously demonstrated leadership skills supporting a diverse team focusing on achieving excellence, interdepartmental teamwork, and exceptional customer service, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Must be able to work in a fast-paced environment; all shifts including overnights, • Excellent communication skills, both written and oral, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position:* While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period. Force:* Lift and/or move and/or push up to 50 pounds without assistance.

Job Description • We are hiring immediately for full time BANQUET EVENT CONCIERGE positions., • Location: NYMM F&B Catering - 1535 Broadway, New York, NY 10036 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Sunday, hours may vary. More details upon interview., • Requirement: Event Management, Hotel, and Supervisory experience required., • Perks: Shift Meals! Additional Job Duties: • Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable., • Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc., • Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance., • Report back to Manager on Duty (MOD) any relevant changes to timeline, guest count, special needs. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1493117. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Abides by all Company policies and procedures including but not limited to: * The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. * The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. * The use of slip-resistant shoes and proper lifting techniques. Union Square Events maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Req ID: 1493117 [[filter4]]

Job Description Front Desk Agent - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations., • Has polite and exuberant phone etiquette and customer service, • Adheres to all JDV Hyatt and Midas Hospitality standards The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Has an outgoing and helpful demeanor - a heart of service, • Has a meticulous eye for correct billing procedures About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Guide is the first and last touchpoint for every Glowbar client, setting the tone for an exceptional experience. Energetic, outgoing, and people-focused, Studio Guides embody a client-first mentality and bring a warm, engaging presence to the studio every day. In this role, Studio Guides stand at the front desk as the face of the studio, managing check-ins (-outs), appointment scheduling and adjustments to meet demand, and handling client communication by phone, email, and text with professionalism and care. They are also responsible for facility operations, ensuring the studio environment is clean, organized, and running smoothly. Selling memberships is a key responsibility of the Studio Guide role, with financial incentives tied to performance. Success requires confidence in client conversations, the ability to meet and exceed sales goals, and a genuine passion for helping clients make Glowbar a part of their routine. This is a role for someone who thrives on energy, consistency, and connection. Candidates should expect to be on their feet for extended periods while engaging with clients. Individuals who are not motivated by sales, dislike engaging with people, or struggle with punctuality will not succeed in this position. A Peek Into Your Day: * Arrive before the start of each and every shift * Working specific AM or PM shifts to cover the front desk at all times * Check clients in and out * Manage the waitlist * Rebook clients immediately post service * Manage phones , email, text * Manage appointments that need to be cancelled or adjusted * Laundry , towel service * Studio cleaning and organization * Field marketing support inside and out of studio * Selling memberships and packages How We Measure Success * Membership Conversion * Studio’s NPS If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service * Passion for hospitality and servicing customers * Flexible schedule: weekends, holidays, and varied weekday shifts * Full-Time: 5 days open availability (including both weekend days) * Part-Time: 3 days open availability (including one weekend day) * Weekend Only: Saturday & Sunday availability every week * Knowledge of salon/spa standards, policies, and procedures * Forward-thinking problem solver with compassion for clients * Enthusiasm for beauty, skincare, and continuous learning Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off(FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

Job DescriptionDescription: Front Desk Associate This position is covered under a union agreement. Join our dynamic hospitality team as a Front Desk Associate at our La Quinta in Clifton, NJ, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to be the first point of contact for visitors and to contribute to the smooth operation of our hotel. Key Responsibilities: • Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner, • Manage reservations, cancellations, and modifications using the hotel management system, • Provide guests with information about hotel amenities, local attractions, and services, • Handle guest inquiries, requests, and complaints professionally and promptly, • Maintain accurate records of guest transactions and billing, • Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction, • Ensure the front desk area is tidy, organized, and well-stocked with necessary supplies Skills and Qualifications: • High school diploma or equivalent; additional hospitality or customer service training is a plus, • Proven experience in front desk, customer service, or hospitality roles preferred, • Excellent communication and interpersonal skills, • Strong organizational and multitasking abilities, • Proficiency with hotel management software and basic computer skills, • Ability to remain calm and professional in high-pressure situations, • Flexibility to work various shifts, including evenings, weekends, and holidays We foster a welcoming and inclusive work environment where growth and development are encouraged. Join us to be part of a team dedicated to delivering exceptional guest experiences and creating memorable stays. Requirements:

Job DescriptionCompany Description Our Mindset / Who we are • We believe in performance, agility, innovation, fun, collective intelligence, and empowerment., • We take great pride in celebrating successes, yet we do also accept to fail so we can bounce back even stronger., • We are empowered and fully accountable. Everyone is encouraged to take ownership, make decisions and drive impact., • We act as One team. Global, Regions and Hotels build and drive our commercial and marketing strategy together, support each other and grow collectively. We learn from each other, we win collectively.Job Description Duties and Responsibilities: • Primary liaison between guests and Accor Sofitel, • Participate in New Hire Orientation, • Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera, • Communicate with Sales and Marketing team any arriving, in house, or departed guests that might be of interest of the brand or potential frequent clients, • Prepare VIP reports and distribute to the executive Office, • Assign VIP rooms and communicate with all departments, • Participate in daily staff line ups, • Possess the ability to assist staff in all FO job responsibilities – including break coverage and MOD Duties., • Responsible to encourage open communication channels amongst all the Sofitel New York Rooms division, • Coordinates on the day bookings with Reservations. Rooms Controlling – able to block rooms in advance for VIPs, Groups and specific allocations, adding necessary alerts, balancing the house count, with highlighting potential upselling opportunities., • Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval, • Assist merging profiles, • Consistently communicate with peers with all other properties to share information, initiatives and information about our guests., • Review and maintain all email communication to our guests., • Welcome and greet guests, provide property tours, share the knowledge of our brand, • Assist to maintain the proper Vibe in all public areas, including lighting, music, etc, • Attend morning meetings, • Address guest's complaints and become guests' ally, • Walking public areas being the Sofitel Ambassador and ensuring guests are having a great experience, • Execute, maintain, train, and inspect that Sofitel Standards are followed within the Front Office, • Conduct room inspections for VIP arrivals, • Cover FOM shifts when needed, • Develop and maintain operational standards for all areas of the Front Office = Front Desk, Bell, Reservations, • Support and promote all hotel and company programs, policies and procedures, • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation, • Build morale and spirit in conjunction with our cultural aspect, • Respond properly in any emergency or safety situation involving the hotel and its guests, • Actively participate in and attend meetings as requested, • Handle projects as assigned to their completion. Must be proactive & take initiative, • Review and obtain feedback from the employees Brand Ambassador: Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us. • They are committed to and fully comprehend the idea of being of service;, • They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences;, • They are ambitious, vibrant and social/friendly individuals;, • They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend;, • They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires;, • They have personality and depth;, • They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world;, • They are creative in areas like music, cinema, art, performance, fashion, design, tech and business;, • They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease;, • They can entertain guests in a compassionate, respectful and meaningful manner;, • They are authentically themselves;, • The successful candidate must have a passionate approach to customer service, a positive attitude, exceptional organizational skills, a strong work ethic, a desire to work as part of a team, a willingness to work hard and to learn, attention to detail and an ability to follow through and complete all tasks., • The candidate should have excellent internal and external customer service skills, the ability to handle all guest needs, concerns, and accommodations along with developing positive relations., • Excellent written and verbal communication skills, strong decision making ability and attention to detail are equally important., • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling various objects, • Communication skills are utilized a significant amount of time when interacting with guests and employees., • Must be able to work nights, weekends, and/or holidays., • Multi-lingual, • Prior work experience in a related area, • College degree or currently studying hospitality, business, management Additional Information Our Culture / Be ALL you are with ALL your Heart At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us. • Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company., • We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day., • All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority., • Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite., • We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible., • Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Assistant Studio Manager is the backbone of the studio, ensuring seamless operations and strict accountability across all areas of the business. They manage multiple platforms to stay organized and efficient, with a core focus on scheduling staff to meet business needs, conducting weekly inventory counts, processing monthly purchase orders, and maintaining rigorous oversight of retail and dry goods. In this role, the Assistant Manager spends time at the front desk, engaging with clients and modeling service excellence. They also conduct bi-weekly touchbases with direct reports, reviewing scorecards, attendance, and overall performance. By managing key operational responsibilities, the Assistant Manager allows the Studio Manager to dedicate their time to leading client experience and field marketing efforts. They ensure the studio runs smoothly behind the scenes, so the Studio Manager can focus on driving growth and hospitality at the front of the business. This role requires someone who thrives on structure, precision, and follow-through. Individuals who are not detail-oriented, task-driven, and committed to accountability will not succeed in this position. A Peek Into Your Day (but not limited to): * Work every Tuesday AM shift to conduct a weekly cycle count * Create the schedule quarterly but manage request offs and unassigned shifts to protect the business * Daily schedule audit for optimization * Work at the front desk for a minimum of three (3) full shift a week * Manage email, phones, text with support of Studio Guides * Sell memberships * Clean the studio * Laundry and towel mgmt * Monthly in-studio facilities (ops) audit * Manage facilities tickets in platform * Be a systems expert * Develop yourself to be the future studio manager * Lead and develop the careers of a studio team, consisting of Studio Guides; being the direct line manager for the Studio Guide Team * Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed How We Measure Success * Gross Margin achievement * Studio Revenue * Membership Conversion If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of leadership or supervisory experience in hospitality (restaurant, retail, hotel, salon/spa, or similar) with a proven track record of delivering superior customer service. * Passion for hospitality and people leadership, with the ability to inspire and motivate a team. * Experience with inventory management, scheduling, and administrative tasks to support smooth studio operations. * Strong customer experience focus, ensuring every client interaction reflects Glowbar’s standards. * Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts. * Forward-thinking problem solver who leads with empathy and professionalism. * Enthusiasm for beauty, skincare, and continuous growth in a fast-paced, service-driven environment. Bonus Glow if you bring: * Knowledge of salon/spa operations, standards, and compliance procedures is a plus. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off (FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Tierra Santa Healing House at Faena New York is preparing to open its doors and is building its founding team. Rooted in ancient healing traditions and modern wellness, Tierra Santa offers a holistic, guest-centered approach to well-being. Job Description The Spa Manager is responsible for the overall leadership, performance, and guest experience of the spa operation at Faena New York. This role oversees all aspects of spa operations including service quality, team leadership, financial performance, scheduling, retail, and guest satisfaction. The Spa Manager serves as the steward of the spa’s identity—ensuring every experience reflects Faena’s commitment to artistry, wellness, and elevated hospitality. This is a full-time position with an annual salary of $110,000 per year. DUTIES AND RESPONSIBILITIES * Oversee daily spa operations, ensuring seamless service delivery and adherence to brand standards * Manage scheduling for therapists, attendants, and front desk staff to align with demand and labor targets * Ensure all treatment rooms, facilities, and guest areas are impeccably maintained and guest-ready * Partner with Engineering and Housekeeping to address maintenance, cleanliness, and safety issues * Ensure a consistently exceptional guest journey from booking through post-treatment follow-up * Personally handle escalated guest concerns and service recovery with discretion and professionalism * Maintain high service standards across treatments, amenities, and guest interactions * Collaborate with Guest Relations and Front Office on VIP guests and bespoke wellness experiences * Recruit, onboard, train, and develop spa team members * Foster a culture of professionalism, warmth, and accountability * Conduct performance evaluations, coaching sessions, and corrective action when necessary * Ensure all therapists maintain required licenses, certifications, and training compliance * Manage spa revenue, expenses, labor costs, and profitability * Drive treatment utilization, retail sales, and upselling initiatives * Monitor KPIs including booking pace, utilization, guest satisfaction, and payroll * Oversee inventory management for spa products, linens, and supplies * Partner with leadership on treatment menu development, seasonal offerings, and wellness programming * Ensure spa offerings align with Faena’s aesthetic, guest demographic, and brand positioning * Support marketing initiatives, special events, and collaborations tied to wellness Qualifications * 5+ years of spa or wellness management experience in a luxury hotel or resort environment * Strong leadership background managing multidisciplinary teams * Solid understanding of spa operations, treatments, scheduling, and retail * Experience managing budgets, forecasting, and performance metrics * Knowledge of wellness trends, holistic therapies, and luxury service standards SKILLS * Calm, confident leadership presence * Strong operational and financial acumen * Elevated guest service instincts and emotional intelligence * Excellent communication, organization, and problem-solving abilities * Ability to balance luxury experience with operational discipline PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Guide is the first and last touchpoint for every Glowbar client, setting the tone for an exceptional experience. Energetic, outgoing, and people-focused, Studio Guides embody a client-first mentality and bring a warm, engaging presence to the studio every day. In this role, Studio Guides stand at the front desk as the face of the studio, managing check-ins (-outs), appointment scheduling and adjustments to meet demand, and handling client communication by phone, email, and text with professionalism and care. They are also responsible for facility operations, ensuring the studio environment is clean, organized, and running smoothly. Selling memberships is a key responsibility of the Studio Guide role, with financial incentives tied to performance. Success requires confidence in client conversations, the ability to meet and exceed sales goals, and a genuine passion for helping clients make Glowbar a part of their routine. This is a role for someone who thrives on energy, consistency, and connection. Candidates should expect to be on their feet for extended periods while engaging with clients. Individuals who are not motivated by sales, dislike engaging with people, or struggle with punctuality will not succeed in this position. A Peek Into Your Day: * Arrive before the start of each and every shift * Working specific AM or PM shifts to cover the front desk at all times * Check clients in and out * Manage the waitlist * Rebook clients immediately post service * Manage phones , email, text * Manage appointments that need to be cancelled or adjusted * Laundry , towel service * Studio cleaning and organization * Field marketing support inside and out of studio * Selling memberships and packages How We Measure Success * Membership Conversion * Studio’s NPS If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service * Passion for hospitality and servicing customers * Flexible schedule: weekends, holidays, and varied weekday shifts * Full-Time: 5 days open availability (including both weekend days) * Part-Time: 3 days open availability (including one weekend day) * Weekend Only: Saturday & Sunday availability every week * Knowledge of salon/spa standards, policies, and procedures * Forward-thinking problem solver with compassion for clients * Enthusiasm for beauty, skincare, and continuous learning Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off(FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$23—$24 USD

Job DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities:* COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications:* Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed

Job Description Summary of Position: The Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. DUTIES AND RESPONSIBILITIES: • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries following Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Make certain all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned bank at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted with the correct backup., • Transfer accounts to sales recording accurate information and including by the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Work experience that requires a high level of attention to detail

Job DescriptionBenefits: • Flexible Scheduling Competitive Compensation Job Summary We are seeking a positive, friendlyFull Time, Overnight Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation

Job Description JOB TITLE: Room Inspector REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors, and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and fina

The Front Desk Agent is responsible for greeting and check-in/check-out hotel guests courteously and efficiently, process all payments according to established hotel requirements, make recommendations, advise and sell rooms and related services, provide information to any guest or visitor inquiry an

We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and fina