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Servers provide customers with more than their meals; these team members must act cordially toward guests, answer all questions with a strong familiarity of the menu, and maintain a strong relationship with the guest to ensure a quality experience, particularly with their food.Servers must work w...

The bartender provides customers with an experience beyond beverages.This position requires a strong understanding of the drink menu in addition to other popular beverage recipes.Bartenders aid in creating a positive experience for guests with their sociable attitudes and engaging personalities.T...

Summary - Housekeepers provide guests comfort during their stay.These employees must respond to requests from guests in a quick fashion, accurately and efficiently clean and sanitize guest rooms, ensure functioning appliances, and follow all company safety and security policies.Individuals must a...

The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services.In addition, this individual acts as the main liaison between the client and hotel staff.They ensure that all staff does ...

The bartender provides customers with an experience beyond beverages.This position requires a strong understanding of the drink menu in addition to other popular beverage recipes.Bartenders aid in creating a positive experience for guests with their sociable attitudes and engaging personalities.T...

The host/hostess provides guests with the very first impression of a restaurant, playing a crucial role in the guest experience.As a host/hostess you must greet guests sincerely and thank them with a kind good-bye upon their exit.The host/hostess also must answer phone calls, confirm all reservat...

The food runner is the liaison between the server and kitchen helping to ensure that meals and other food items are correctly delivered to guests, including take-out orders.These individuals must maintain a strong knowledge of the restaurant's menu and cuisine in addition to understanding and per...

The host/hostess provides guests with the very first impression of a restaurant, playing a crucial role in the guest experience.As a host/hostess you must greet guests sincerely and thank them with a kind good-bye upon their exit.The host/hostess also must answer phone calls, confirm all reservat...

Line cooks offer guests with the main reason for their experience with a restaurant: meals.These employees must produce top-notch food consistently and effectively.The line cook must accurately prepare all types of dishes on the menu, understand the menu options and the restaurant cuisine, work i...

Summary - Housekeepers provide guests comfort during their stay.These employees must respond to requests from guests in a quick fashion, accurately and efficiently clean and sanitize guest rooms, ensure functioning appliances, and follow all company safety and security policies.Individuals must a...

The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services.In addition, this individual acts as the main liaison between the client and hotel staff.They ensure that all staff does ...

Summary - The front desk clerk offers guests the first taste of their experience.Front desk clerks must handle guest check-ins and check-outs, maintain an extensive knowledge of the hotel and its offerings, handle guest inquiries and issues, answer telephone calls and direct them as needed, and c...

The restaurant manager oversees all aspects of the business, including customer experience and employee performance.The overall goal for the manager remains to provide the best quality possible for the guest by ensuring a strong, fully-functioning restaurant.Managers must perform human resources ...

The laundry attendant must monitor and work with washing and drying machinery and operations.This includes adding chemicals and cleaning lint traps, identifying stained/damaged items and addressing them, performing cleaning and folding, and recording items laundered.These individuals must follow ...

The host/hostess provides guests with the very first impression of a restaurant, playing a crucial role in the guest experience.As a host/hostess you must greet guests sincerely and thank them with a kind good-bye upon their exit.The host/hostess also must answer phone calls, confirm all reservat...