JOB TODAY logo

Hr manager jobs in Rosedale, New YorkCreate job alerts

  • Administrative Assistant
    Administrative Assistant
    4 hours ago
    Full-time
    Flushing, Queens

    The Administrative Assistant provides reliable, bilingual operational support to the Executive Administrator / Office Manager, Deputy Regional Executive Officer, and Regional Executive Officer of the Northeast Region. This role is the execution backbone of a multi-site, multi-mission nonprofit — handling day-to-day coordination, documentation, communication, and logistics so that leadership can focus on strategy and mission. The ideal candidate is highly organized, bilingual in Traditional Chinese and English, comfortable working across multiple platforms and teams, and aligned with Tzu Chi’s values of compassion, humility, and service. Key Responsibilities 1. Office Administration & Leadership Support Manage day-to-day administrative operations: calendar coordination, correspondence, filing, and digital systems (Google Drive, shared accounts) Maintain organizational directories, officer contact lists, and shared reference materials Coordinate IT setup and maintenance for regional admin email accounts and digital tools Identify and flag branding, publications, or communications issues for leadership review Support production and distribution of organizational materials including org charts, responsibility maps, and publications 1. Human Resources & Workforce Administration Assist with drafting and formatting job descriptions, offer letters, and contractor agreements Manage job postings on hiring platforms (Indeed, LinkedIn, university boards); track spend and process reimbursements Coordinate interview scheduling and candidate communications throughout the hiring process Maintain onboarding and offboarding checklists; manage documentation, file transitions, and access coordination Assist with HR compliance documentation including Workers’ Compensation certificates and governance memos 1. Grant & Program Administration Support Coordinate logistics across program teams — scheduling, supply procurement, reporting, and partner communications Prepare program summary materials and presentations for leadership and external audiences 1. Facilities, IT & Operational Systems Evaluate and compare operational platforms and tools; produce summary analyses for leadership 1. Volunteer, Intern & Community Engagement Support Assist with scheduling and logistics for partner meetings with government agencies, CBOs, and healthcare networks Route partnership opportunities, network updates, and external resources to appropriate staff 1. Bilingual Communications & Organizational Culture Serve as a communications bridge between Mandarin-speaking leadership and English-language partners and programs Coordinate digital communications and marketing initiatives across internal teams Required & Preferred Qualifications Required Qualifications Bilingual proficiency in Traditional Chinese and English — written and verbal; non-negotiable for this role Bachelor’s degree required; degree in nonprofit management, public administration, communications, or a related field preferred 2+ years of administrative, operations, or program coordination experience in a nonprofit, community, or professional setting Proficiency with Google Workspace (Drive, Docs, Sheets, Gmail, Calendar) and common productivity tools Strong written communication skills in both languages — able to draft clear, professional correspondence independently Highly organized with demonstrated ability to manage multiple concurrent tasks and deadlines Alignment with Tzu Chi’s values of compassion, humility, and service Preferred Qualifications Experience with nonprofit HR processes, grant administration, or program coordination Awareness of AI concepts and tools (e.g., ChatGPT, Claude, Gemini); genuine willingness to learn and apply emerging technologies to administrative and program workflows Knowledge of Tzu Chi organizational structure, mission, and volunteer culture Experience working across generational, cultural, and language lines in a community setting Working Conditions & Expectations Primary work location: Flushing, NY — Northeast Region Headquarters May require occasional evening or weekend availability for organizational events, trainings, or programs Works within a values-driven, multilingual organizational culture — patience, adaptability, and cultural sensitivity are essential Reports directly to the Executive Administrator / Office Manager and Deputy Regional Executive Officer; supports the Regional Executive Officer; works in close coordination with program, finance, HR, and volunteer teams Pay: $23.00 - $26.00 per hour Education: Bachelor's (Preferred) Language: Mandarin (Required) Ability to Commute: Flushing, NY 11354 (Preferred) Work Location: In person

    Easy apply
  • HR Generalist (Bilingual English & Chinese)
    HR Generalist (Bilingual English & Chinese)
    5 hours ago
    $25–$30 hourly
    Full-time
    Douglaston, Queens

    Job description Responsibilities • Manage recruiting and hiring processes for front desk, operations, salesperson, golf instructors, food & beverage, maintenance, and management positions, • Post job listings and coordinate interviews, • Conduct onboarding and collect employee documentation ID verification Work authorization Payroll/banking information Tax forms and onboarding paperwork • Maintain employee records and HR files in an organized and compliant manner, • Assist with payroll coordination, timesheet tracking, and employee scheduling support, • Help implement HR policies, operational procedures, and employee guidelines, • Support employee communication and internal notices, • Coordinate staff training and onboarding processes, • Assist management with employee relations and workplace issues, • Monitor attendance, punctuality, and staffing needs, • Help build scalable HR systems and operational workflows as the company grows Preferred Qualifications • 2+ years of HR, recruiting, office administration, or operations experience, • Experience with onboarding, payroll coordination, and employee documentation, • Strong organizational and communication skills, • Ability to multitask in a fast-paced environment, • Familiarity with HR systems, scheduling systems, or payroll platforms preferred, • Professional and approachable attitude, • Bilingual English/Chinese or English/Korean is a plus Preferred Traits • Highly organized and detail-oriented, • Reliable and proactive, • Comfortable working in both office and operational environments, • Strong problem-solving and interpersonal skills, • Able to adapt quickly during a growing operational phase Company DescriptionAlley Pond is redefining what a golf experience looks like in New York. We’re building more than a venue — we’re creating a social hub where golf, design, and lifestyle come together. From curated retail to elevated food & beverage, every detail is intentional. This is a rare opportunity to be part of an opening team shaping the future of urban golf. If you enjoy fast-paced environments, take pride in execution, and want to grow with a brand from day one — you’ll fit right in.

    Immediate start!
    Easy apply
  • Administrative Assistant
    Administrative Assistant
    4 hours ago
    Full-time
    Flushing, Queens

    The Administrative Assistant provides reliable, bilingual operational support to the Executive Administrator / Office Manager, Deputy Regional Executive Officer, and Regional Executive Officer of the Northeast Region. This role is the execution backbone of a multi-site, multi-mission nonprofit — handling day-to-day coordination, documentation, communication, and logistics so that leadership can focus on strategy and mission. The ideal candidate is highly organized, bilingual in Traditional Chinese and English, comfortable working across multiple platforms and teams, and aligned with Tzu Chi’s values of compassion, humility, and service. Key Responsibilities 1. Office Administration & Leadership Support Manage day-to-day administrative operations: calendar coordination, correspondence, filing, and digital systems (Google Drive, shared accounts) Maintain organizational directories, officer contact lists, and shared reference materials Coordinate IT setup and maintenance for regional admin email accounts and digital tools Identify and flag branding, publications, or communications issues for leadership review Support production and distribution of organizational materials including org charts, responsibility maps, and publications 1. Human Resources & Workforce Administration Assist with drafting and formatting job descriptions, offer letters, and contractor agreements Manage job postings on hiring platforms (Indeed, LinkedIn, university boards); track spend and process reimbursements Coordinate interview scheduling and candidate communications throughout the hiring process Maintain onboarding and offboarding checklists; manage documentation, file transitions, and access coordination Assist with HR compliance documentation including Workers’ Compensation certificates and governance memos 1. Grant & Program Administration Support Coordinate logistics across program teams — scheduling, supply procurement, reporting, and partner communications Prepare program summary materials and presentations for leadership and external audiences 1. Facilities, IT & Operational Systems Evaluate and compare operational platforms and tools; produce summary analyses for leadership 1. Volunteer, Intern & Community Engagement Support Assist with scheduling and logistics for partner meetings with government agencies, CBOs, and healthcare networks Route partnership opportunities, network updates, and external resources to appropriate staff 1. Bilingual Communications & Organizational Culture Serve as a communications bridge between Mandarin-speaking leadership and English-language partners and programs Coordinate digital communications and marketing initiatives across internal teams Required & Preferred Qualifications Required Qualifications Bilingual proficiency in Traditional Chinese and English — written and verbal; non-negotiable for this role Bachelor’s degree required; degree in nonprofit management, public administration, communications, or a related field preferred 2+ years of administrative, operations, or program coordination experience in a nonprofit, community, or professional setting Proficiency with Google Workspace (Drive, Docs, Sheets, Gmail, Calendar) and common productivity tools Strong written communication skills in both languages — able to draft clear, professional correspondence independently Highly organized with demonstrated ability to manage multiple concurrent tasks and deadlines Alignment with Tzu Chi’s values of compassion, humility, and service Preferred Qualifications Experience with nonprofit HR processes, grant administration, or program coordination Awareness of AI concepts and tools (e.g., ChatGPT, Claude, Gemini); genuine willingness to learn and apply emerging technologies to administrative and program workflows Knowledge of Tzu Chi organizational structure, mission, and volunteer culture Experience working across generational, cultural, and language lines in a community setting Working Conditions & Expectations Primary work location: Flushing, NY — Northeast Region Headquarters May require occasional evening or weekend availability for organizational events, trainings, or programs Works within a values-driven, multilingual organizational culture — patience, adaptability, and cultural sensitivity are essential Reports directly to the Executive Administrator / Office Manager and Deputy Regional Executive Officer; supports the Regional Executive Officer; works in close coordination with program, finance, HR, and volunteer teams Pay: $23.00 - $26.00 per hour Education: Bachelor's (Preferred) Language: Mandarin (Required) Ability to Commute: Flushing, NY 11354 (Preferred) Work Location: In person

    Easy apply
  • Shift Leader
    Shift Leader
    1 day ago
    $18–$22 hourly
    Part-time
    Garden City

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Service Aide
    Service Aide
    6 days ago
    $46798 yearly
    Part-time
    Queens, New York

    *About NYC Health + Hospitals NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents. From more than 600 Nursing Homes in New York, Coler ranks #10 in Newsweek’s Best Nursing Homes in New York 2026; earned a high-performance rating for Long-Term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026; and received a 2024 Silver Beacon Award for Memory Care. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts Shift Varies Must be available to work weekends and holidays 22.5 HRS per week Duties & Responsibilities Purpose of Position: Under direct supervision, performs work of ordinary difficulty and responsibility in the areas of food services, housekeeping and maintenance and grounds operations; performs related work. Examples of Typical Tasks: In the area of Food Services Operations Only: 1. Sets-up assigned station with appropriate items before meal service; checks for cleanliness before starting preparation of food., 2. Assembles prepared food on trays for patients according to menu cards or special diet lists. Delivers trays to patients and collects/returns soiled trays to the kitchen area. Participates in daily menu conferences and food service operations of cafeteria or dining room area, including organizing the serving area and collecting dishes and resetting tables., 3. Assists in cooking operations and prepares patients’ between-meal nourishment and cold foods (e.g., salads, sandwiches, desserts, etc.) according to oral and/or written instruction; reconstitutes hot foods in microwave ovens., 4. Serves foods at proper temperatures utilizing appropriate kitchen equipment., 5. Cleans kitchen and dining areas. Washes, sanitizes and/or sterilizes dishes, working areas/surfaces, utensils and equipment., 6. Collects, transports and/or disposes of garbage and trash in designated containers; runs appropriate items through a dishwasher utilizing appropriate cleaning and sanitizing agent(s)., 7. Obtains stock from refrigerators and/or storerooms. Loads and unloads stock, and dispatches and stores supplies., 8. Attends in-service education programs, as assigned., 9. Performs other related duties, as assigned or directed. In the area of Housekeeping Operations: 1. Cleans, maintains and/or sterilizes assigned areas of the health care setting by emptying wastebaskets, sweeping, dusting, vacuuming and washing/mopping floors, walls, ceilings, window sills, Venetian blinds, furniture and medical equipment with appropriate cleaning equipment, solutions and disinfectants. Bags soiled linens., 2. Cleans mirrors and scours and disinfects toilets, sinks, tubs and showers using appropriate cleaning equipment, solutions and disinfectants., 3. Cleans unsterile trays and equipment. Cleans and disinfects metal containers, sputum disposal room and equipment. Distributes clean sputum cups, containers and paper bags for waste to patients. Collects and disposes of cups and waste, handles and disposes of sputum specimen containers. Fills ice compartment of oxygen equipment and obtains oxygen tanks when required., 4. Polishes metal. Maintains floors by stripping, waxing and polishing utilizing appropriate cleaning equipment., 5. Collects, empties, transports and/or disposes of debris and garbage in designated containers. Relines waste containers with appropriate liner(s) and transports infectious waste material to designated areas., 6. Assists in loading and unloading trucks and filling stock requisitions. Transports household supplies and equipment and assists supervisor in such tasks as distributing cleaning supplies., 7. Moves furniture and equipment, and assists in the make-up and breakdown of beds (including their proper storage)., 8. Maintains control over tools and equipment. Keeps mechanical equipment in proper running order., 9. May perform auxiliary services in health care setting laboratories, pharmacies and other special areas. In the area of Maintenance and Ground Operations: 1. Maintains grounds, cuts lawns and shrubs and cleans walkways, including but not limited to shoveling snow, to provide for a physically safe environment for pedestrians and vehicles. Assists with the removal of debris., 2. Assists in loading, unloading and storing supplies, equipment and/or tools at point of pick-up, delivery or distribution., 3. Fills and distributes/transports requisitioned records, materials, supplies and equipment including but not limited to food stock, cleaning supplies, medical supplies and ground maintenance equipment. Minimum Qualifications Ability to read and write English and to understand and carry out simple instructions. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

    No experience
    Easy apply
  • Shift Leader
    Shift Leader
    1 day ago
    $19–$22 hourly
    Part-time
    Oceanside

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Shift Leader
    Shift Leader
    1 day ago
    $18.5–$24 hourly
    Full-time
    New Hyde Park

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
1