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Job Description POSITION SUMMARY The Client Coordinator is responsible for ensuring that overall operations and services are delivered according to state and federal regulations, agency policies and procedures, and the agency’s mission. The Client Coordinator provides leadership, direction, and training to support the overall development of a specific program. The Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, the Client Coordinator develops implementation strategies that outline services and supports for individuals as they work toward the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. They are responsible for ensuring service provision by all disciplines represented on the treatment team, and meet routinely with other clinicians for coordination and integration of services. The Client Coordinator coordinates with Program Coordinator(s) and staff to provide individual and day program services, and to maintain a therapeutic milieu conducive to participants’ health and well-being. They coordinate and oversee the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department to complete required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. They hold primary responsibility for developing program goals and methodologies and supporting DSPs to correctly implement and document such activities. The Client Coordinator ensures integrated services by fostering team awareness of service integration, coordinating service delivery with day program services, monitoring service provision by agency clinical staff, consultants, and community vendors, and ensuring services align with IDT treatment recommendations. They ensure a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to maintain adequate coverage levels and ensure an atmosphere conducive to development and well-being. They document progress and update Plans of Care / ISPs according to agency procedures. The Client Coordinator reports regularly to the Supervisor regarding program compliance, noncompliance, and remedial actions. They identify needs and request support as necessary. They participate in clinical reviews, incident reviews, human rights committee meetings, and other meetings as directed. As schedule allows, the Client Coordinator serves as primary chair for Life Plan meetings. They review documentation and provide technical assistance to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES The employee must be able to interact with individuals and staff professionally and ethically, understand and implement service plans, and complete required documentation clearly, legibly, and on time. Previous experience working with individuals with IDD/mental illness is required, as well as experience managing teams. Competency in Microsoft Word is required. Experience working in a Day Support Program or Special Education environment is preferred. The employee must have: • A passion for working with individuals with intellectual and developmental disabilities., • Knowledge of basic human physical and psychological needs., • Knowledge of health and safety precautions, first aid, behavior management, and hygiene., • Ability to write progress and behavior reports professionally., • Ability to use computers and electronic equipment., • Ability to read and comprehend training manuals., • Ability to follow instructions, learn adaptive equipment, be supportive, patient, and a team player., • Ability to observe, record, and report participant behavior and physical condition., • Ability to prioritize conflicting deadlines. (All numbering below is kept exactly as written but corrected for grammar.) • Maintain all individual Day Plans and update each plan as needed., • Attend all Individualized Service Plan meetings and applicable reviews., • Develop goals for individuals, review progress daily, track data monthly, document outcomes, and make recommendations., • Assist individuals and advocates in obtaining services outlined in the Day Habilitation Plan., • Complete monthly progress notes for all participating individuals., • Maintain and update all individual Habilitation Plans., • Identify required trainings for DSPs., • Handle all issues involving parents of assigned individuals., • Communicate family and advocate concerns with management., • Conduct frequent program observations to ensure proper implementation of goals., • Conduct compliance reviews, monitor events and incidents, identify risks, develop corrective plans, and review documentation to ensure compliance., • Maintain program records and ensure compliance with Life Plans, Staff Actions, IPOP, Assessments, LOC, and DDP2, ensuring consistency with clinical plans such as PONS and BSP., • Evaluate individual strengths and needs and develop Habilitation Plans accordingly., • Participate in Life Plan development related to day program services., • Develop and supervise SAP/DHP goals and the IPOP., • Monitor progress and complete monthly progress notes., • Review all IDT summaries and ensure follow-up., • Ensure timely completion of monthly, semi-annual, and annual summaries; submit reviews to Care Managers., • Attend Life Plan meetings, monthly staff meetings, and IDT meetings., • Maintain effective communication with teams, families, and staff., • Complete addendums or updates to Habilitation Plans as needed., • Maintain contact with families, Care Managers, clinicians, residences, and other programs., • Review and update IPOP, Assessments, and other plans annually or as needed., • Participate in internal audits and follow up on deficiencies., • Ensure Life Plans, Staff Actions, Monthly Notes, and service documentation meet OPWDD and OMIG requirements., • Review weekly billing and approve documentation for billing., • Notify team members and families of all meetings and habilitation changes., • Train staff on Habilitation Plans., • Assist Program Coordinator in leading team meetings., • Assist Program Coordinator with admissions and discharges., • Coordinate the development and review of individual plans of care and supervise rehabilitative services., • Document monthly or semi-annual progress and outcomes., • Remain familiar with individual programming plans and status., • Maintain uniform record-keeping consistent with confidentiality and agency standards., • Enforce company policies and procedures., • Support the organization’s mission and vision. Required: • Associate Degree in a Human Services field with 4–6 years of OPWDD experience, OR, • High School Diploma/GED with 7–10 years of OPWDD experience., • Experience handling confidential information, multitasking, problem-solving, taking initiative, working independently, and meeting deadlines., • Successful completion of required trainings (SCIP, AMAP, CPR/First Aid). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, engage in telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Residential Operations Specialist ACLD has exceptional high-growth full time opportunities for seasoned Residential Operations Specialist. ACLD1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to make a meaningful impact by facilitating the lives of the amazing people we support. As a Residential Operations Specialist, you will act as a support to the Associate Director to ensure that all programs provide services of the highest quality. Ensure that all assigned programs meet all regulatory requirements. Assist in training of residential staff as needed. Ensure that all agency policies, initiatives, and operational performance goals are met. Specifically, as a Residential Operations Specialist you will: • Assist the Residential Associate Director with the day to day operations of all assigned programs, • Complete internal audits of all assigned programs as scheduled., • Review and ensure all staff trainings are in compliance with agency requirements and conduct trainings as assigned., • Assist in the training of all new management level staff to ensure consistency in training and orientation of new managers/supervisors., • Assist in the training of all medical coordination specialists., • Ensure quality services are provided to each individual through person-centered planning and maximize opportunities for integration within the community., • Coordinate with residential management teams to ensure all programs meet departmental standards., • Ensure all clinical records for each person supported are maintained as per regulatory requirements., • Conduct regular reviews of all plans for protective oversight to ensure they are accurate, person-centered and contain all required information., • Conduct regular physical plant inspections of all assigned programs and submit work requests as necessary to address deficiencies., • Ensure all observed drills and overnight checks for assigned programs are completed twice annually., • Ensure coordination of nurse and residential managers and/or medical coordination specialist through the review of weekly nursing coordination forms., • Assist in all residential admissions, transfers, and discharges as assigned., • Conduct regular financial reviews of all assigned programs to ensure all asset limits for people supported are maintained, asset ledgers are reconciled to bank statements, and that all required documentation is uploaded to the shared drives., • Assist in the monitoring of staff allocations in ADP for example transportation and day allocations., • Monitor and address all internal statements of deficiencies and ensure all plans of protective action are submitted in a timely manner., • Act as a liaison ACLD’s Regulatory Affairs to ensure timely and accurate submissions of all Corrective Action Plans., • Ensure that all assigned programs complete special projects as assigned., • Attend staff and/or clinical team meetings as assigned., • Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration. We require: • High School Diploma or equivalent required. Bachelor’s Degree in the field of Human Services preferred., • Three years of experience working in the field of human services; one year of experience working with developmentally disabled population., • Two years of management/supervisory experience., • Knowledge of OPWDD regulations and systems preferred, • The ability to obtain (within 180 days of hire) and maintain AMAP (Approved Medication Administration Personnel) Certification., • The ability to obtain (within 180 days of hire), maintain and perform SCIP (Strategies for Crisis Intervention and Prevention Certification) which may require bending, twisting, kneeling, crouching, lying on the ground and supporting another person's body weight with their own. Staff may be required to attend the SCIP Restrictive course based on program need. An Equal Opportunity Employer M/F/D/V 4972 Schedule: Mon-Fri 9am-5pm. Flexible based on Program needs.

Overview: Operations Site Manager Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Job Highlights Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in ensuring quality and budget performance., • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining and that management, • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager(s) and Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource. Supervisory experience: 5+ years supervisory/team management experience to include direct and indirect reports. Education and Experience • Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience., • Experience in a position involving operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required. Additional Information: Career opportunities We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $155,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Overview: Reporting to the Site Manager, the Operations Manager manages the day-to-day operations of a single depot and establishes and maintains performance and productivity metrics and cost management processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot and provides daily support to supervisors in ensuring quality and budget performance., • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining., • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager and/or Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource., • Works with functional groups to resolve employee relations and labor relations issues. Supervisory Responsibilities The highest level of supervisory skills required in this job is the management of supervisory employees. This includes: • Direct supervision of full-time employees: 5, • Indirect supervision of full-time employees: 100 What does it take to be an Operations Manager with IWS? The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience • Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience., • Experience: 3 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees, • Other Knowledge, Skills or Abilities Required Normal setting for this job is: office/field setting. Essential Job Summary:: Additional Information: IWS’s base pay actually offered takes into account a range of factors including, but not limited to, internal equity, the candidate’s geographic region, job-related knowledge, skills, qualifications, and other business and organizational needs. Bonus: This role is bonus eligible as part of the compensation package. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Career opportunities We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $110,000.00/Yr. Salary Range Maximum: USD $150,000.00/Yr.

Job Description Why Join Grace at Home? Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. About the Job As part of the team, you’ll help bridge the human and medical sides of care. You will listen, connect, and elevate stories that matter, helping Family Members feel supported on their journey. This role combines the community-rooted presence of outreach specialists with the wraparound support of care guides. Responsibilities • Engage Family Members where they live, worship, and gather (homes, porches, churches, senior centers, neighborhood stores)., • Conduct in-person and phone outreach with high-risk, rising-risk, or newly discharged Family Members., • Build trust through consistent presence and culturally aligned, empathetic communication., • Surface and help address barriers to care such as food insecurity, transportation, housing, directly or through referral., • Assist Family Members with paperwork for social services and basic support needs., • Support in-home technology setup (e.g., blood pressure cuff, stethoscope) to enable virtual visits and connect Family Members with the broader care team., • Provide warm handoffs and referrals to care team members and trusted partners and follow up to ensure needs are met., • Serve as a consistent point of contact, adjusting outreach frequency (including in-home visits) based on Family Member needs., • Collaborate with nurses, social workers, and other team members during case huddles and planning sessions., • Refer Family Members to the interdisciplinary care team for additional support with medical and behavioral support services and attend visits where appropriate to support building trust., • Document interactions, insights, and emerging needs in CINQIQ and track trust/engagement levels., • Represent the company at community events and maintain a local map of trusted people and places. Qualifications • Associate degree or a combination of education and experience required; B.S. or B.A. preferred., • 1–3 years of experience in community-based outreach, health education, or related work., • Valid driver's license and reliable transportation preferred (varies by region)., • Background check and training required prior to field deployment. Financial Well-being • Competitive Compensation: We offer competitive salaries to attract and retain the best talent., • Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution., • Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife., • Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you., • Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance., • Commuter Benefits: Save on your commute with our commuter benefits program. This position requires in-home, assisted living, and independent-living community-based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace. Equal Opportunity & Reasonable Accommodation Statement Grace at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.