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Job Description POSITION SUMMARY The Client Coordinator is responsible for ensuring that overall operations and services are delivered according to state and federal regulations, agency policies and procedures, and the agency’s mission. The Client Coordinator provides leadership, direction, and training to support the overall development of a specific program. The Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, the Client Coordinator develops implementation strategies that outline services and supports for individuals as they work toward the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. They are responsible for ensuring service provision by all disciplines represented on the treatment team, and meet routinely with other clinicians for coordination and integration of services. The Client Coordinator coordinates with Program Coordinator(s) and staff to provide individual and day program services, and to maintain a therapeutic milieu conducive to participants’ health and well-being. They coordinate and oversee the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department to complete required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. They hold primary responsibility for developing program goals and methodologies and supporting DSPs to correctly implement and document such activities. The Client Coordinator ensures integrated services by fostering team awareness of service integration, coordinating service delivery with day program services, monitoring service provision by agency clinical staff, consultants, and community vendors, and ensuring services align with IDT treatment recommendations. They ensure a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to maintain adequate coverage levels and ensure an atmosphere conducive to development and well-being. They document progress and update Plans of Care / ISPs according to agency procedures. The Client Coordinator reports regularly to the Supervisor regarding program compliance, noncompliance, and remedial actions. They identify needs and request support as necessary. They participate in clinical reviews, incident reviews, human rights committee meetings, and other meetings as directed. As schedule allows, the Client Coordinator serves as primary chair for Life Plan meetings. They review documentation and provide technical assistance to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES The employee must be able to interact with individuals and staff professionally and ethically, understand and implement service plans, and complete required documentation clearly, legibly, and on time. Previous experience working with individuals with IDD/mental illness is required, as well as experience managing teams. Competency in Microsoft Word is required. Experience working in a Day Support Program or Special Education environment is preferred. The employee must have: • A passion for working with individuals with intellectual and developmental disabilities., • Knowledge of basic human physical and psychological needs., • Knowledge of health and safety precautions, first aid, behavior management, and hygiene., • Ability to write progress and behavior reports professionally., • Ability to use computers and electronic equipment., • Ability to read and comprehend training manuals., • Ability to follow instructions, learn adaptive equipment, be supportive, patient, and a team player., • Ability to observe, record, and report participant behavior and physical condition., • Ability to prioritize conflicting deadlines. (All numbering below is kept exactly as written but corrected for grammar.) • Maintain all individual Day Plans and update each plan as needed., • Attend all Individualized Service Plan meetings and applicable reviews., • Develop goals for individuals, review progress daily, track data monthly, document outcomes, and make recommendations., • Assist individuals and advocates in obtaining services outlined in the Day Habilitation Plan., • Complete monthly progress notes for all participating individuals., • Maintain and update all individual Habilitation Plans., • Identify required trainings for DSPs., • Handle all issues involving parents of assigned individuals., • Communicate family and advocate concerns with management., • Conduct frequent program observations to ensure proper implementation of goals., • Conduct compliance reviews, monitor events and incidents, identify risks, develop corrective plans, and review documentation to ensure compliance., • Maintain program records and ensure compliance with Life Plans, Staff Actions, IPOP, Assessments, LOC, and DDP2, ensuring consistency with clinical plans such as PONS and BSP., • Evaluate individual strengths and needs and develop Habilitation Plans accordingly., • Participate in Life Plan development related to day program services., • Develop and supervise SAP/DHP goals and the IPOP., • Monitor progress and complete monthly progress notes., • Review all IDT summaries and ensure follow-up., • Ensure timely completion of monthly, semi-annual, and annual summaries; submit reviews to Care Managers., • Attend Life Plan meetings, monthly staff meetings, and IDT meetings., • Maintain effective communication with teams, families, and staff., • Complete addendums or updates to Habilitation Plans as needed., • Maintain contact with families, Care Managers, clinicians, residences, and other programs., • Review and update IPOP, Assessments, and other plans annually or as needed., • Participate in internal audits and follow up on deficiencies., • Ensure Life Plans, Staff Actions, Monthly Notes, and service documentation meet OPWDD and OMIG requirements., • Review weekly billing and approve documentation for billing., • Notify team members and families of all meetings and habilitation changes., • Train staff on Habilitation Plans., • Assist Program Coordinator in leading team meetings., • Assist Program Coordinator with admissions and discharges., • Coordinate the development and review of individual plans of care and supervise rehabilitative services., • Document monthly or semi-annual progress and outcomes., • Remain familiar with individual programming plans and status., • Maintain uniform record-keeping consistent with confidentiality and agency standards., • Enforce company policies and procedures., • Support the organization’s mission and vision. Required: • Associate Degree in a Human Services field with 4–6 years of OPWDD experience, OR, • High School Diploma/GED with 7–10 years of OPWDD experience., • Experience handling confidential information, multitasking, problem-solving, taking initiative, working independently, and meeting deadlines., • Successful completion of required trainings (SCIP, AMAP, CPR/First Aid). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, engage in telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Overview: Operations Site Manager Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Job Highlights Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in ensuring quality and budget performance., • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining and that management, • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager(s) and Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource. Supervisory experience: 5+ years supervisory/team management experience to include direct and indirect reports. Education and Experience • Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience., • Experience in a position involving operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required. Additional Information: Career opportunities We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $155,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Overview: Reporting to the Site Manager, the Operations Manager manages the day-to-day operations of a single depot and establishes and maintains performance and productivity metrics and cost management processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot and provides daily support to supervisors in ensuring quality and budget performance., • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining., • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager and/or Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource., • Works with functional groups to resolve employee relations and labor relations issues. Supervisory Responsibilities The highest level of supervisory skills required in this job is the management of supervisory employees. This includes: • Direct supervision of full-time employees: 5, • Indirect supervision of full-time employees: 100 What does it take to be an Operations Manager with IWS? The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience • Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience., • Experience: 3 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees, • Other Knowledge, Skills or Abilities Required Normal setting for this job is: office/field setting. Essential Job Summary:: Additional Information: IWS’s base pay actually offered takes into account a range of factors including, but not limited to, internal equity, the candidate’s geographic region, job-related knowledge, skills, qualifications, and other business and organizational needs. Bonus: This role is bonus eligible as part of the compensation package. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Career opportunities We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $110,000.00/Yr. Salary Range Maximum: USD $150,000.00/Yr.

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for a Program Director for our Residential Mental Health Facility in Bellerose (Queens), NY location. Salary: $78,242 annually, Full-Time Benefits/PTO/ Vacation Valid Driver's License Required Position Summary Work with the Divisional Director and the Associate Director of Residential Services to manage the daily operation of the program. Responsible for ensuring the program operates within the stated TSINY Policy and Procedures, as well as the applicable New York City, New York State and Federal regulations at all times. Responsible for monitoring the effectiveness of the program in assisting individuals to achieve independent housing and remain responsible in participating in program development to meet this goal. Remain responsible for managing their employees and the program’s resources to achieve full compliance with policies, procedures and regulations. Also responsible for maintaining the program’s alignment with the TSINY mission, vision and values. Serve as the program’s representative to other TSINY programs and the external community, building and maintaining positive relationships to support the functioning of the program. Essential Functions The essential functions of the Program Director are (but not limited to): • Provide direction, training, guidance and support to program staff and individuals in the program., • Provide crisis intervention, manage incidents and communicate information to the Corporate Compliance Department according to Agency policy., • Provide regularly scheduled supervision to employees., • Insure that program services, including group and one-to-one services, are effective in helping individuals maintain their current housing while working toward a successful transition to more independent housing settings., • Work with the other TSINY staff to bring effective and innovative approaches to care into the program., • Manage Agency financial resources according to stated policy and procedures., • Provide clear documentation according to Agency standards, policy and procedures., • Evaluate employee performance and address poor work performance in a timely manner., • Monitor program performance and develop program reports and evaluations., • Attend agency meetings., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Master’s degree in mental health related field plus three years’ clinical/rehabilitation and supervisory experience or Bachelor’s degree plus five years’ experience. The ideal candidate will: • be detail oriented, • be able to work independently and take initiative, • have the ability to multi-task and meet deadlines, • possess effective oral and written communication skills, • have the ability to interact effectively with all levels of employee, as well as external contacts, • be able to handle confidential and sensitive information, • be proficient with basic office equipment such as telephones, copiers, fax machines, printers, PCs, • require manual dexterity for the use of a computer, telephone, fax, or copy machine, • be able to sit in meetings for long periods of time, • be able to work effectively using program management and other tools on a personal computer for long periods of time, • possess ability to read and interpret documents such as TSINY policies & procedures, safety rules, operating & maintenance instructions, and procedure manuals be able to write professional reports and correspondence. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.