Customer Care Specialist- Bilingual
7 days ago
North Bergen
Job DescriptionAre you ready to embark on a rewarding career with a family-owned business that prioritizes professionalism and exceptional service? Can you work as part of a team to ensure everyone who enters the shop has a memorable and positive customer experience? If so, read on! Uptime Cooling Systems in North Bergen, NJ is looking for a full time Counter Salesperson to join our dynamic team. If you thrive in a fast-paced environment, enjoy providing top-notch customer service, and seek growth opportunities, then this role is perfect for you. What we offer: At Uptime Cooling Systems, we are guided by our core values of commitment, camaraderie, doing the right thing, continuous improvement, and respecting the time of both clients and employees. We provide a modern office setting with a safe work environment, offering on-the-job training and ample growth opportunities within our full-service shop. To reward your hard work, we offer competitive compensation starting at $20/hr, plus paid time off and a quarterly bonus. What you’ll do: • Welcome customers warmly and take orders with accuracy, process payments, and ensure prompt dispatch of delivery drivers, • Utilize your strong sales skills to recommend additional items or promotions to enhance the customer experience, • Keep the counter area tidy and sanitized to maintain a pleasant shop environment, • Handle customer inquiries, complaints, and issues with professionalism and efficiency, • Education: High school diploma or GED, • Experience: Previous experience of counter sales or customer service is an asset, • Strong sales and upselling skills are essential, • Must be bi-lingual, • Ability to handle cash transactions and operate a cash register, • Excellent communication and customer service skills, • Basic understanding of retail math for calculating totals, discounts, and change If you're looking to join a team that's reshaping the industry and setting new standards, Uptime Cooling Systems is the place for you. Powered by JazzHR iKj8YlXWrx