Fitness Equipment Technician
2 days ago
Fort Lee
Job DescriptionBenefits: • Company car, • Opportunity for advancement, • Paid time off, • Work attire paid for by the company, • Paid training, • Potential performance-based compensation opportunities, • Climate-controlled work environment, • Growth and advancement opportunities, • Year-round work, • Paid time off, • Paid holidays Job Summary Fitness Machine Technicians is looking for a technician to perform both repair and preventive maintenance services for residential and commercial customers. If you are a go-getter this is the job for you! Must be awesome at customer service and quality control. Responsibilities • Follow prescribed schedule and travel to customer locations, communicating status with customers and management., • Research and maintain familiarity with customer equipment to be serviced as needed, utilizing all available resources, including manufacturer training, documentation, technical support, consultation with team members, and other sources, • Identify and maintain a safe, clean, and organized work area at customer site, • Utilize standard hand tools, as well as any applicable specialized industry tools, researching their proper usage when needed, • Assemble and disassemble equipment per manufacturer instructions and customer specifications, • Identify and diagnose reported and unreported issues with equipment, identify parts or repair services needed, and make recommendations to remediate and restore full functionality, • Clearly document and communicate findings with customers and management, both verbally and through the use of service management software, • Interact with customers in a professional manner to help maintain great client relations and explain repairs and equipment failures, • Accept customer payments and securely deposit when needed, • Drive from job to job in a branded vehicle. Maintain consistent cleanliness and organization of vehicle, manage inventory of tools, parts, and supplies to facilitate operational efficiency at all times, • Occasionally lift heavy equipment, • Perform other related duties as assigned Qualifications • One year of mechanical/electrical aptitude and experience working with hand tools required (or completion of trade school), • Comprehension and articulation of technical and mechanical documents and concepts, • Experience repairing fitness equipment is a plus but not necessary, additional training is provided as needed, • Positive attitude, professional appearance, and ability to communicate clearly and professionally with customers and colleagues, • Ability to manipulate or lift awkward or heavy equipment up to 100 pounds, • Ability to use a phone/tablet for scheduling and job reports, • Daily local travel required, • Valid Driver's License, • A self-starter with problem-solving skills, • Ability to work independently and plan, organize, and manage a variety of tasks, • High School diploma or equivalent, Associate's or Bachelor's degree preferred