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Job Description About Rising Ground: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported people but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: Responsible for making clients feel comfortable in our offices/clinics. The Administrative Assistant greets clients and answers the telephone, providing customer services to clients and referral sources. The AA also completes billing and scheduling functions including creating daily appointments and future and encounter forms for clients, tracking their appointments and documentation of insurance. Job Responsibilities: · Communication important client/staff information via email to staff and supervisor(s) in a timely manner · Answer phones in the clinic. Complete initial phone screening for perspective clients · Enter and tract demographics information on Electronic Medical Record System (EMR) · Enter and maintain psychiatrist schedules in the EMR system. · Get insurances authorization for new clients, keep tract of the needs to get authorizations for existing clients · Keep tract of client's mode of Communcation with the doctor (virtual or phone or in person) as per OMH regulations. · Track incoming and outgoing information to make sure they meet HIPAA regulations. · All mailing, faxing, emailing, Monthly calls to clients on our waitlist. Collect and document co-payments. · Set up HIPAA safe Webex calls wo the doctor. Make sure there are always PPE supplies (covid 19) available in the office for clients. Qualifications: · Must Have a High School diploma/GED have required. · 1-2 years of office experience. · Bilingual (Spanish) LOCATION IS 9114 Merrick BLVD in QUEENS · Excellent customer services communication and organizational skills required. · Competence using Microsoft Office software is required. · Experience working at a medical/ mental health clinic, strongly preferred. · Knowledge of using electronic medical records is highly desired. Supervisory Responsibility No. Work Environment: It must be clean, clear of clutter and Oder's. Calm and welcoming. All HIPAA Position Type/Expected Hours of Work: Administrative/ 1pm to 9pm 5 days a week. Travel (if required): Yes, to other clinics. Physical Requirements: Filing, unpacking office supplies, Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment. Tuesday-Friday 1pm to 9pm Saturday 9am to 5pm 9114 Merrick Blvd

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY, a non-profit mental health services agency seeks Part-time Educational Advisor for one of its Residential Programs, located in Queens, NY. Salary: $18.68 hourly NYS Driver License with a clean record High School Diploma required Position Summary Provide consultation to community-based educators on supportive classroom strategies to accomplish educational goals. Assist students in identifying and accomplishing educational goals. Orient students to system resources and assist students with advocacy activities. Assist students in developing educationally-oriented, community-based support systems. Essential Functions • Assist students in identifying meaningful academic goals., • Provide support for students enrolled in community-based literacy, adult basic education and GED preparation programs., • Provide off-site consultation to collaterals related to mental health barriers impacting student performance., • Supported education engagement /orientation / preparation workshops / college enrollment and support services, • Develop strategies with community-based providers to enable the success of academic efforts and advocate for accommodations when necessary in these settings., • Provide information on other training program opportunities to students and advocate for accommodations when necessary in these settings., • Participate in program planning and the operation of program., • Identify community providers and establish effective liaison relationships to ensure that students receive appropriate community support services., • Meet with assigned students individually and in groups as per program requirements., • Provide regular progress notes on individual residents, quarterly progress updates and other Agency documentation as required., • Provide crisis intervention as required., • Supervise assigned employees as requested., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Bachelor’s degree in relevant area, with MA preferred. Counseling experience in academic settings a plus. Driver’s license a plus. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Job Summary An Epic Physician Billing Analyst is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers such as doctors and therapists. This position requires being onsite five days per week during training. After training, the role transitions to a hybrid schedule with Mondays, Tuesdays, and Fridays onsite in Hicksville or Garden City, NY. Responsibilities • Configure and customize the Epic Professional Billing application to meet business needs and workflows, • Maintain and support the Resolute Professional Billing module, including charges, benefit engines, and collection agency workflows, • Perform ongoing system maintenance, updates, and testing of system changes before migrating to production, • Analyze financial workflows and recommend process improvements to increase efficiency, • Collaborate with IT, finance, and operational stakeholders to align Epic workflows with business needs, • Serve as the primary support contact for Epic Professional Billing end-users, including troubleshooting billing and reimbursement issues, • Provide training, education, and procedural documentation for system users, • Bachelors Degree in Computer Science, Information Technology, Computer Engineering, or a related field, • Current certification in Epic Professional Billing, • Minimum 3 years of hands-on experience with Epic Professional Billing, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates, • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, PowerPoint), • Strong knowledge of healthcare revenue cycle processes, medical billing codes, and insurance procedures, • Familiarity with professional billing vs. hospital billing differences, • Knowledge of CPT and ICD-10 coding systems, • Excellent communication, analytical, and problem-solving skills, • Medical, Dental, and Vision (BCBS), • 401(k) retirement plan, • Flexible Spending Account (FSA), • Tuition reimbursement, • Paid time off, 9 paid holidays, and 12 sick days

Job Description Bilingual/Spanish CCCN is hiring a temporary, full-time Coach to join our Empire State Family Child Care Collaborative (ESFCCC) team. This position is expected to run through June 30, 2028, with the possibility of changes depending on the availability of state funding. The ESFCCC Coach will partner with family child care providers to deliver individualized coaching and connect them with specialized services and support that promote their financial stability, physical health, and mental well-being. The Coach supports providers in implementing strategies to improve key business practices by using a Child Care Management System (CCMS). Additionally, the Coach assists providers in accessing ESFCCC services, including access to health care, mental health support, and retirement planning. $30.22 per hour Compensation: $55,000 yearly Responsibilities: • Complete the required coaching training and obtain certifications as required, • Recruit providers to participate in the ESFCCC and assist in the application process, • Adapt coaching strategies to meet the diverse learning styles, experiences, and needs of child care providers by utilizing adult learning principles like one-on-one coaching, small group workshops, and peer learning opportunities, • Develop and maintain strong, trusting relationships with child care providers and other early childhood and business support organizations, • Manage a caseload of up to 25 home-based child care providers and conduct regular on-site visits to offer guidance and support, • Support providers in using Child Care Management Software (CCMS) to streamline and enhance their business operations. Provide tools and resources aligned with each provider’s individual goals, and assign actionable steps between coaching sessions to ensure steady progress toward those goals, • Guide providers in establishing strong financial systems, ensuring timely and accurate reporting on revenue, expenses, and Child and Adult Care Food Program (CACFP) data collection, and claiming, • Provide technical assistance related to menus and feeding children. Topics could include picky eating strategies, reading nutrition facts labels, and understanding how to identify whole-grain foods, • Analyze CCMS data to assess enrollment trends, revenue patterns, outstanding payments, subsidy tracking, and compliance, • Ensure providers effectively invoice families, collect tuition payments, and bill subsidies through CCMS, • Promote member use of specialized services offered to ESFCCC members via the Early Care and Learning Council (ECLC), such as telemedicine, health insurance options, retirement planning, and discounted purchasing, • Gather initial baseline data and monitor ongoing information related to provider business operations, financial outcomes, and usage of the Child Care Management System (CCMS), • Ensure accurate and current documentation in CCMS dashboards and other data systems, capturing all coaching sessions, action plans, and provider progress milestones, • Participate in group meetings with ECLC at least once per quarter and request technical assistance as needed, • Additional tasks as required by the supervisorQualifications:, • FLUENCY IN SPANISH IS REQUIRED, • Bachelor’s degree preferred (Associate degree with relevant experience will be considered), • Strongly prefer candidates with a background in customer service, • Familiarity with the Child and Adult Care Food Program (CACFP) is highly desirable, • Strong verbal and written communication skills, • Flexible, strong interpersonal skills, and able to work independently, • Excellent communication and organizational skills, • Willingness to work a flexible schedule, including some evenings and weekends, as necessary, • Reliable means of travel to visit child care programs across Nassau County, as required, • Comfortable using Microsoft Office and capable of learning child care management softwareAbout Company Child Care Council of Nassau (CCCN) is dedicated to empowering families with the guidance and resources needed to find high-quality childcare services, fostering the growth of innovative early childhood education in homes, centers, and schools, and supporting individuals on their journey to professional development and entrepreneurship in this vital field.

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. Secretary Counselor - $22 Per Hour , Part-Time, at Residential Facility, in Jamaica (Queens), NY Driver License Required Position Summary Submit, distribute and monitor requests for personal needs allowance amounts for residents. Generate and provide the staff schedule. Clerical work that includes, but is not limited to, answering phones, photocopying and keeping good records of all financial transactions. Provide direct care services to assigned caseload. Work hands on with residents on learning daily living skills, such as personal hygiene, laundry, budgeting and room maintenance. Accompany residents on medical and benefits appointments and off-site recreational activities. Meet with caseload individually for weekly sessions. Conduct clothing inventory and shop for seasonal clothing. Essential Functions • Type correspondence as requested., • Complete monthly money request for the residents., • Complete petty cash requests., • Distribute weekly monies to residents. b. Office supplies c. Miscellaneous orders • Submit weekly time sheets after Director's review., • Maintain residents' financial records. b. Receipt of correct number of residents in the residence c. Count correct number of charts in the file d. Location of Agency vehicle e. Correct number of house keys f. Receipt of valuables in the house, i.e., TV, VCR, copy machine, etc. • Read Communication Log to obtain information from previous shift regarding situation of immediate attention, i.e., crisis, maintenance, medical appointments, escorting residents to the clinics., • Check mailboxes. Follow up if specific instructions have been given by Director. Check for messages from other co-workers., • Check petty cash box. Submit receipts for petty cash expenditures., • Report any unusual or different circumstances in the Communication Log (i.e., resident's change in behavior)., • Physical check of all residents' rooms (i.e., behind beds, closets, etc.)., • Check all fire exits. b. Check program and/or workshop attendance. c. Check room for cleanliness and tidiness. d. Check weekly budgeting plans. e. Check residents' daily for grooming and adequate clothing. f. Check residents' laundry completion. g. Check residents' compliance with daily chore assignment. h. Check residents' compliance with cooking assignment. i. Complete a progress note in the resident's chart. This progress note must reflect the individual treatment plans. • Meet in group sessions with residents daily according to activities of daily living schedule., • Escort residents to recreation outings as per recreation schedule., • Completion of clinical contacts., • Accompany residents to case conferences and medical appointments as needed and suggested by clinical team, • Quarterly Service Plans, • Case reviews, • ADL quarterly evaluation, • Physical examination for residents, • Functional assessment forms, • Residents' fee agreements, • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities • High School diploma, • Driver’s license required. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description • We are hiring immediately for a full time SUPPORT SERVICES COORDINATOR position., • Location: Amitrano - 200 Broadway, New Hyde Park, NY 11040 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, 4:00 am - 12:30 pm. More details upon interview., • Requirement: Must have customer service skills, administrative skills, be organized, and detail-oriented. About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Key Responsibilities: • Prepare presentations (Power Point, financial book, hard copy, drafting documents...), • Supports & participated in communication throughout the region, • Research projects/compilation as needed, • Arrange and coordinate conference calls, region meetings and training sessions, • Prepare and process expense reports, payables, credit card statements and e-transfers, • Prepare/maintain regional staff/client/unit directory database, • Work with Compass payroll and maintain “MAP” Manager Access to Personnel to resolve payroll issues, • Assist with new unit openings & corp. branded programs as needed, • Participate in Be-A-Star as chairperson for region, • Complete all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines, • Ability to deal with problems involving several concrete variables in standardized situations, • Performs any other duties as assigned by regional team Preferred Qualifications: • High school diploma or general education degree (GED), • One (1) to three (3) years of related experience and/or training; or equivalent combination of education and experience, • Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Experience writing routine reports and correspondence, • Experience speaking effectively before groups of managers, • Experience calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume, • Experience in applying concepts of basic algebra and geometry Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1461264 Canteen We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description POSITION: Campus Director, Long Island Campus DIVISION: Academic Affairs STATUS: Exempt, Monday- Friday, 8:30 a.m. – 4:30 p.m. LOCATION: Long Island campus, in-person Note: As a member of our exempt work force there could be occasions when a commitment beyond the normal workweek may be required. Salary information: $80,000 to $90,000 (salary commensurate with experience) BENEFITS: • Medical Dental Vision Health Savings Account Flexible Spending Account, • College Paid Life, AD&D, LTD insurance Generous PTO 12 Paid Holidays, • TIAA Retirement with 8% college contribution after one year of employment, • Free EAP Counseling Services Free Chiropractic Care SUMMARY The Campus Director provides leadership, direction, supervision, and accountability for the Long Island Campus academic programs. The Campus Director organizes, directs, evaluates, and supervises the campus staff. Assists and promotes positive interactions with adjunct faculty and students on-site. The Campus Director provides instructional leadership, course instruction, student support, technology support, and oversees scheduling of the Long Island Campus academic programs. ESSENTIAL DUTIES AND RESPONSIBILITIES The following statements of essential functions and responsibilities are intended to describe the general nature and level of work being performed. These statements are not intended to be an exhaustive list of all duties and responsibilities required with this position. Actual duties and responsibilities may vary. Administrative Responsibilities (60% of Professional Effort) • Establishes and maintains a safe, effective learning climate in the College by implementing student behavior, attendance, social-emotional supports and campus safety programs which are aligned with College policies., • Coordinates, implements, and monitors instructional schedules and room reservations that provides structure to meet the student, faculty and programmatic needs. Ensures coordination of effective instructional supports with a master schedule., • Directs and assists students by facilitating smooth communication related to College policy, process and supporting classes, registration, permissions, technology, support services, etc., • Works collaboratively with campus community members to support the operations of the Long Island Campus., • Demonstrates positive, collaborative leadership and participates in collegial problem solving in a variety of situations and departments, emphasizing teamwork and beneficial effects on student learning., • Supports the Office of the Registrar with student registration, scheduling, and faculty grade entry to ensure timely reporting and processing of student information., • Supports enrollment management and student affairs regarding application and admission procedures for students enrolling on the Long Island Campus., • Works collaboratively with partner institutions to support enrollment at Northeast College., • Works with leadership and faculty to facilitate ordering and funding for equipment required to support the program., • Maintains equipment and reports malfunctioning or broken items for repair and/or initiates replacement of items as needed., • Ensures programs and instruction are in alignment with accreditation standards. Provides requested data, information and support for evaluations and program reviews., • Organizes campus operations around improvement of instruction by maintaining safe and orderly environments., • Analyzes program facilities, equipment, and materials and makes recommendations for needed changes. Manages campus facilities, supports safety, crisis, and evacuation plans, and ensures the security of building along with the Assistant Dean of Clinical Education., • Supervises and evaluates administrative assistant., • Provides support to academic program leadership in scheduling and hiring of faculty at the Long Island Campus. Provides information and data to be used for evaluation as requested., • Assists in the organization and operation of campus events to support faculty, staff, students, enrollment and the campus community., • Performs other duties as assigned. Course Instruction and Instructional Leadership (40% of Professional Effort) • Provides lead and assist laboratory instruction for diagnosis and technique courses in collaboration with the Seneca Falls full-time faculty., • Uses educational best practices in laboratory instruction., • Mentors adjunct faculty in educational best practices in laboratory instruction., • Provides student advising and mentorship., • Engages in ongoing classroom observations of lecture and laboratory instruction to promote academic excellence., • Proctors examinations. METHODS OF ACCOUNTABILITY 1. Verbal and written communication with Assistant Vice President for Chiropractic., 2. Verbal and written feedback from faculty, staff, and students, as well as other college stakeholders., 3. Collaborates regularly with the Assistant Dean of Clinical Education and relevant academic stakeholders., 4. Responsible for the supervision of the administrative assistant of the Long Island Campus., 5. Annual performance evaluation by the Assistant Vice President for Chiropractic with input from stakeholders. QUALIFICATIONS The requirements listed below are representative of the education, experience, knowledge, skills, and/or abilities required for this position: Education and Training • Possess an earned D.C., Ph.D., or terminal degree in a related field., • If D.C., licensed to practice as a Doctor of Chiropractic in New York State for teaching clinical science subjects, e.g. CLS, DIA, and TCH courses. Experience 1. Minimum of three years’ experience teaching., 2. Minimum of three years' experience in clinical practice, preferred., 3. Leadership experience in higher education or a related field, preferred. Relevant Knowledge, Skills and Abilities 1. Experience working with faculty and managing course scheduling., 2. Experience with state, regional and programmatic accreditation., 3. Demonstrated aptitude for teaching health science students., 4. Demonstrated commitment to student success., 5. Demonstrated ability to work collaboratively with a variety of constituents, including students, faculty, staff, alumni, and parents., 6. Strong leadership and training skills that cover a multi-faceted area, which is collaborative, data informed and focused on student success., 7. Working knowledge of best practices that result in increased student engagement, retention, and graduation with a focus on graduate students., 8. Excellent interpersonal and organizational skills with the ability to function in a team., 9. Highly developed written and verbal communication skills., 10. Previous Title IX compliance experience preferred. NOTE: Due to the driving/travel requirements, this position is subject to the College’s Motor Vehicle Use Policy and the employee will be required to sign a release for a Motor Vehicle Report upon hire. This release will remain in effect through the duration of employment unless revoked in writing. Motor Vehicle Report checks are conducted annually by the College. Northeast College of Health Sciences is committed to creating a culture of diversity, equity, inclusion, and belonging with our college campus community. In support of our institutional values, we acknowledge each person’s unique experience, perspective, and ability as contributions that both enrich our community and enhance the professions and people we serve. As such, the College is dedicated to providing equitable opportunities to all future and current employees, including those belonging to groups that have been historically underrepresented in higher education. • Employment is subject to the favorable result of a background investigation and where applicable, confirmation of appropriate degrees and credentialing. Northeast College of Health Sciences is an Equal Opportunity employer and does not discriminate against students or employees on the basis of age, race, color, creed, gender, sexual orientation, or handicapping conditions (or any other protected status) in its educational programs, financial aid, activities, admissions and employment practices.

Job Description JOB DEFINITION: Provides administrative support to program staff under the supervision of program management. Assists with tasks to ensure the program runs efficiently. EDUCATIONAL REQUIREMENTS: High School Diploma or equivalent. College, business or secretarial school training preferred. EXPERIENCE REQUIRED: • At least one year of experience and knowledge with Microsoft Office Products, • One year of experience with administrative tasks preferred DUTIES AND RESPONSIBILITIES: • Provides administrative services to support the operations and objectives of the program, • Assists with projects delegated by the Program Director and Management team, • Collects and distributes information for reporting purposes, • Maintains confidentiality requirements, • Assist with outreach and follow up through phone calls and written correspondence, • Updates program activities and schedules as needed, • Organizes meetings, prepares agendas, records minutes and shares key communications with the broader program team, • Participates in staff meetings, community meetings, and other staff and program group activities that support the operation of an effective program., • Position Specific Duties, • Identify and implement quality improvement trainings and activities as part of professional development goals, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job DescriptionJob Description About the Role As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You’ll be aware of your store’s strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit • You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines, • Representing yourself and the H&M brand positively during customer interactions, • Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them, • Establish & analyze sales and budget goals, creating plans to optimize results, • Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers, • Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives, • Manage your department in a cost-efficient way, • Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges, • Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc, • Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development • Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store, • Complete performance evaluations and succession planning to support business & team needs, • Retain and share your knowledge and skills with your team, • Collaboration, planning & teamwork with in-store Visual Merchandiser team, • Give & receive feedback with your colleagues to learn, develop & support each other, • Responsible for the teams planning & scheduling, • Regular communication to store colleagues to inform, motivate and inspire – daily, weekly meetings, etc, • Ensure all procedures, routines, and legal requirements in all areas of the store are followed, • Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution • Secure a clean and tidy sales floor and back of house including stockroom areas, • Ensure high fashion quality, visual and commercial product presentation, with good garment care, • Secure good stock levels and provide input on allocation to Area team, • Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided, • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc), • Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store, • Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc), • Responsible for opening & closing of store dailyQualifications Who You Are • To be a successful and effective Department Manager, you’ll be a strong leader who enjoys taking responsibility for others., • You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics., • You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You’ll Love Working at H&M • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability, • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years, • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues, • We are an inclusive company where you’re encouraged to be yourself at work, • You will have access to a large global talent community, where career growth and aspirations have no limits, • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community, • You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $22.82-$26.84 hourly** EEOC Code: SLS Pay Status: Non-Exempt, Hourly *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at , and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

Job Description • We are hiring immediately for part time FOOD SERVICE UTILITY positions., • Location: LIU Winnick Dining - 720 Northern Boulevard, Greenvale, NY 11548 Note: online applications accepted only., • Schedule: Part time schedule. Days and hours may vary. More details upon interview., • Requirement: No experience is necessary. Willing to train! The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: At Gourmet Dining & Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation’s Restaurant News, at Gourmet Dining & Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company. Job Summary Summary: Maintains kitchen work areas, and keeps equipment and utensils clean and orderly. Essential Duties and Responsibilities: • Sweeps and mops floors to comply with safety and sanitation standards., • Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces., • Removes trash and places it into designated containers. Steam cleans or hoses out garbage cans., • Transfers supplies and equipment between storage and work areas., • Assists with banquet table and front of the house set up., • Assist with loading or unloading and delivering supplies and product., • Distributes supplies, utensils and portable equipment as needed., • Complies with outlined sanitation and safety requirements. We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Full-time and part-time positions offer: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Gourmet Dining maintains a drug-free workplace. Gourmet We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Receive incoming sales inquiries, whether by phone or in-person visits., • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.

Job DescriptionDescription: Position Overview The Academy Charter School Bilingual Administrative Assistant understands and promotes the school’s mission, vision, objectives, and policies both within and outside the immediate school community. The School's Bilingual Administrative Assistant plays a central role in ensuring an orderly, responsive, and open school. In addition to maintaining the school’s administrative systems and routines, the Bilingual Administrative Assistant functions as the primary contact person for all of the school’s constituents. In this role, the Bilingual Administrative Assistant must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors. Requirements: Responsibilities & Duties: Front Desk Support • Greet and document all visitors (signing in visitors, ensuring that students only leave with authorized parents/guardians, monitoring and controlling access to the school, etc.), • Manage phones (answering calls, re-directing calls, taking messages, placing calls, creating school announcements, etc.), • Manage mail (distributing received mail, preparing school mailings, making mail drops, etc.), • Oversee the day to day activities of the school and serving as the main point of contact in the school reception area, • Help to plan and manage logistics and preparations for school events and activities as needed (making photocopies, setting up for special events, making phone calls to confirm attendance, etc.), • Manage the collection and maintenance of student, personnel, and school information (receiving forms and paperwork, tracking missing forms, managing databases, updating contact information, keeping records current, etc.), • Coordinate a variety of programs and/or activities for the purpose of ensuring availability of facilities and/or equipment and delivering services in conformance to established guidelines., • Manage the collection of all funds for school trips and all student activities., • Manage the disbursement and the reconciliation of petty cash., • Responsible for the collection of funds for all staff meals., • Perform record keeping and general clerical functions (e.g. scheduling, copying, faxing, mailings, etc.) for the purpose of providing information and/or materials as needed., • Respond to inquiries from a wide variety of internal and external parties (e.g. staff, parents, students, public agencies, etc.) for the purpose of providing information, facilitating communication among department and/or providing direction as may be required., • Assist other personnel for the purpose of supporting them in the completion of their work activities The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Requirements Work experience & Skills • Minimum of 2 or 3 year office experience, • Bilingual (English/Spanish), • Experience working in schools and/or urban communities preferred, • Strong written, grammatical, presentation, and verbal communication skills, • Demonstrated ability in utilizing office equipment and software such as Microsoft Office Suite (Word, Explorer, Excel, and Outlook)., • Proven ability to work collaboratively and flexibly with a diverse team of teachers and administrators

Job Description JOB DESCRIPTION: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsabilites., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.