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Role Summary The Talent Acquisition Leader is responsible for designing and leading Global Industrial’s enterprise‑wide talent acquisition strategy to attract, hire, and retain high‑quality talent across corporate, distribution, sales, technology, and leadership roles. This leader will serve as a strategic partner to the Executive Leadership Team, ensuring hiring strategies align with business growth, modernization, and operational excellence objectives. This role requires a hands‑on leader who can scale recruiting operations, elevate the employment brand, strengthen early‑career and operational pipelines, and drive accountability through data and process discipline. Key Responsibilities Talent Acquisition Strategy & Workforce Planning • Develop and execute a comprehensive TA strategy aligned with business priorities, growth plans, and workforce needs across North America and global teams., • Partner with the ELT and senior leaders on workforce planning, succession pipelines, and critical role identification., • Balance near‑term hiring execution with long‑term talent pipeline development (DCs, sales, IT, leadership) Hiring Operations & Execution Excellence • Lead end‑to‑end recruiting for:, • Distribution & warehouse hourly roles, • Corporate, sales, and functional professionals, • Technology and analytical talent, • Leadership and executive searches, • Ensure consistent, equitable, and compliant hiring practices across all locations., • Drive improvements in time‑to‑fill, quality‑of‑hire, candidate experience, and hiring manager satisfaction. Team Leadership & Capability Building • Lead, coach, and develop a high‑performing TA team with clear roles, performance expectations, and career paths., • Establish clear service models and SLAs with HRBPs and business leaders. Build recruiting capabilities in: • Operational / hourly hiring, • Talent pipelining, • Interviewing and assessment discipline, • Market intelligence and advising leaders Employer Brand, University & Talent Pipelines • Strengthen Global Industrial’s employment brand across corporate and operational audiences., • Own early‑career strategy, including campus, internship, and rotational pipelines where applicable., • Expand diverse talent pipelines through targeted sourcing, partnerships, and community engagement. Recruitment Technology, Data & Governance • Own TA tools and systems (ATS, sourcing tools, assessments) and continuously improve adoption and effectiveness., • Establish a metrics‑driven TA operating model, including dashboards and regular reporting on:, • Time‑to‑fill, • Cost‑per‑hire, • Quality‑of‑hire, • Diversity outcomes, • Hiring manager and candidate experience., • Ensure compliance with employment laws, internal policies, and audit requirements., • Vendor & Budget Management, • Manage external recruiting partners, agencies, and vendors, including fee negotiation and performance accountability., • Own the TA budget and ensure cost‑effective hiring outcomes. Competencies and skills • Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred)., • 12–15+ years of progressive Talent Acquisition experience, including 5+ years leading TA teams., • Experience supporting distribution, supply chain, sales, and/or industrial environments., • Proven success scaling hiring across multiple locations and role types., • Strong executive presence and ability to influence senior leaders., • Data‑driven mindset with experience using metrics to drive change. Preferred • Experience in a multi‑site, labor‑intensive, or transformation environment., • Exposure to global or offshore talent models., • Experience improving recruiting operations during periods of growth, modernization, or labor market tightness. Critical Leadership Competencies • Strategic thinking with strong execution bias, • Business partnership and influencing skills, • Operational discipline and process rigor, • People leadership and talent development, • Change leadership and continuous improvement mindset Success Measures (First 12–18 Months) • Improved time‑to‑fill and pipeline health across critical roles, • Increased hiring manager confidence and satisfaction, • Clear TA operating rhythm with transparent metrics, • Stronger bench for leadership, IT, and DC talent, • Elevated employment brand in competitive talent markets Compensation: The pay range for this position is $125,000 to $150,000. The exact compensation offered will be determined based on the candidate’s experience, skills, qualifications, and internal equity, as well as market considerations.

Job DescriptionAbout This Role: The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Roosevelt Field studio location.What you'll be doing as Store Manager: • Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development:, • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.Experience we're looking for:, • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Studio Management Full-Time Benefits & Perks:, • Compensation: The anticipated annual base salary for this position is $65,000- $75,000., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Team Member Referral Bonus plan for Studio positions.Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Title: Client Coordinator Department: Day Services Reports: Director of Day Habilitation Location: Day Services, NY FLSA Classification: Non-Exempt Salary: 21.63 per hour POSITION SUMMARY: The Client Coordinator is responsible for ensuring the overall operations and services re being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The Client Coordinator serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The Client Coordinator is responsible for ensuring service provision by all disciplines represented on the treatment team. The Client Coordinator meets routinely with other Team Clinicians for coordination and integration of services. The Client Coordinator coordinates with the Program Coordinator(s) and staff and the provision of individual and day program services as well as the maintenance of a therapeutic milieu which is conductive to participants’ health and well-being. The Client Coordinator coordinates and oversees the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department and completion of a required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. The Client Coordinator accepts primary responsibility for development of program goals and methodologies and for supporting the DSPs to correctly implement and document such activities. The Client Coordinator is primarily responsible for ensuring the goals and activities are developmentally appropriate and are in response to identified prioritized needs, and to relay relevant information to the team. The Client Coordinator ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration, coordinating service delivery and planning activities with day program services, monitoring service provision by agency clinical staff, consultants and community based vendors, and ensuring services are in accordance with IDT treatment recommendations. The Client Coordinator ensures provision of a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the day program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The Client Coordinator regularly records progress of individuals and documents all changes in Plans of Care / ISPs according to procedures established by the agency. The Client Coordinator reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies. The Client Coordinator identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance. The Client Coordinator participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the Client Coordinator is the primary chair on behalf of the agency in the Life Plan Meetings. The Client Coordinator reviews documentation and provides technical assistance or direction to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Previous experience working with individuals with IDD/Mental Illness is required and proven experience managing teams. Competency in Microsoft applications including Word. Previous experience in a Day Support Program for individuals with an IDD or Special Education teaching/learning environment is preferred. Previous experience in the care, training, habilitation and development of individuals with an IDD or IDD/mental illness. Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: • Maintain all individual Day plans and update each plan as needed., • Attend all Individualized Service Plan meetings, and applicable reviews., • Develop goals for the individual, ensure individual’s progress, review such progress daily, and trend individual progress data on a monthly basis, documenting all outcomes and make appropriate recommendations., • Responsible to assist in the individual and his or her advocate in obtaining all services outlined in the Day Habilitation Plan., • Responsible to complete monthly progress notes for all participating individuals., • Maintain all individual Habilitation plans and update each plan as needed., • Identify needed trainings for Direct Support Professionals to ensure adequate services., • Responsible for handling all issues with the parents of the individuals assigned., • Ensure that issues with parents, family, advocates or residential staff are communicated with management., • Conduct frequent and routine program observations to observe goal implementation and individuals’ response to services., • Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance., • Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP., • Evaluation of individual's strengths needs and develop Habilitation Plans, designed to develop personal and life skills., • Participate in the development of Life Plan in relations to the day program services., • Develop and supervise the implementation of the Staff Action Plan (SAP)/Day program Habilitation Plan (DHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the progress of individuals and write the monthly progress notes., • Review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up., • Ensure timely completion of Client Coordinator summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan., • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Maintains effective communication and adequate follow up with individuals’ teams, staff and family for quality continuity of care and qualified services, • Complete addendum/changes to Day program Habilitation Plans as per team agreement., • Maintain contact with the individual's family, Care Manager, Behavior Intervention Specialists, Nurses, Residence, treatment centers, and other agency programs to ensure continuity of services, • Review and update annually and as needed, the IPOP, Assessment and other plans according to the individual's needs, strengths and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals., • Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties., • Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data is complying according to OPWDD and OMIG requirements., • Responsible to review the weekly billing, approve and submit service documentation for billing processes., • Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals., • Provide training to staff on Day program Habilitation Plans to ensure the appropriate implementation of plans, • Along with the Program Coordinator, assist with leading team meetings., • Along with the Program Coordinator, assist with admissions and discharge procedures; such as team meetings, evaluation, program documentation, etc., • Coordinates and ensures the overall development, periodic evaluation, and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care., • Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms., • Will remain familiar with assigned individual's programming plans and protocols, current status, and family or agency interaction as it pertains to each individual., • Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards., • Responsible for the enforcement of Company Policies and Procedures, • Support the mission and vision of the organization., • Performs other related duties as requested by supervisor. QUALIFICATIONS: Required: ● Associates Degree in the Human Service-related field (or equivalent credits), with four to six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population ,or; ● High School Diploma/GED with seven to ten years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; ● Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and; ● Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred: ● Obtain previous noted requirements and; Bachelor’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Cyber Security Engineer WHO WE’RE LOOKING FOR We build our culture one hire at a time. Our tireless pursuit of providing our partners with world-class management solutions starts with talking to you. Our goal is simple. We want to build great teams that can help our partners focus on delivering exceptional eye care: the kind of teams people want to be a part of, and the kind of teams our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset. THE OPPORTUNITY AT HAND The Senior Security Engineer will work within Spectrum Vision’s Information Technology organization to ensure the ongoing protection of the applications, systems, network, physical assets, and data of the company and that they are operated under continued alignment with Information Risk and Security policies, standards, and compliance requirements. This will be achieved by ensuring the security tools and processes designed to protect the company’s data, systems, and network are working effectively together. This role is a technical engineering and operations position requiring superior technical design and process-building skills with the ability to advocate and influence positive transformation within the broader IT organization. OUR EXPECTATIONS OF YOU • Must be able to identify and spotlight vulnerabilities on on-premises and remote networks (including cloud operating environments), correct problems, and prevent security breaches, • Develop systems and processes for information risk and security leading practices throughout the company, • requirements and select security technology through RFP / RFI processes, • technical security standards aligned to Information Security policy and client requirements, • Key Risk Indicators and Key Performance Indicators for Security Operations services; monitors for effectiveness and develops performance improvements when necessary., • and Maintain Security Incident Response capabilities and plans and Business Continuity plans, • systems for potential vulnerabilities, • of penetration testing, network security, and the techniques used to expose and correct security flaws, • for proper management of patches to defray business impact while keeping security protocols up-to-date, • computer networks and systems for threats and security breaches, • security incident response and prepare reports on security incidents, • maintains, and implements vendor security assessment plans and conducts vendor security reviews to ensure COMPANY security policies, standards, and external compliance requirements are being met, • draft and development of vendor security related policies, standards, guidelines, procedures, and requirements, • with other security organization members on cross-business / cross-functional opportunities WHAT YOU'LL NEED TO SUCCEED • Bachelor’s degree in related field, • Must have a broad understanding of security technologies including but not limited to firewalls, vulnerability and compliance management solutions, logging and security incident and event management (SIEM) , secure access service edge (SASE) endpoint security, and cloud posture management, and cloud security, • think creatively and innovatively about the information risk and security solutions that can keep data safe while still allowing a business to successful, • have experience in working with regulations and compliance requirements including HIPAA, HITRUST, NIST CSF, ISO 2700x, SSAE-16 (SOC 1, SOC2, SOC3), EU Data Privacy and Security, Privacy Shield, and others, • have experience in developing, executing, and maintaining Security audit plans, audit standards, and vendor security reviews, • have experience in identifying cultural and educational requirements for a diverse population and effectively able communicate audit and technical concepts to them, • are an excellent written and verbal communicator, • proficient with Microsoft Office Suite (Word, Excel, Power Point), • highly collaborative with the ability to properly handle confidential information, • work well independently and in a team environment, and work well in a matrix environment, • able to multi-task, prioritize and meet deadlines, • handle stress well and are comfortable in a high volume environment, • have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones Industry Certifications (Must be able to obtain one or more within 18 months if not currently certified): • Information Systems Auditor (CISA), • Information Systems Security Professional (CISSP), • in Risk and Information Systems Controls (CRISC), • Information Security Manager (CISM) WHO WE ARE We’re a leading management services organization proudly serving ophthalmology practices and ambulatory surgery centers throughout the Mid-Atlantic and New England regions. We work tirelessly to provide our partners with access to world-class management solutions—including human resources, marketing and patient retention services, finance and accounting services, payroll management, and information technology—so our partners can focus on delivering exceptional eye care. Our leadership team is composed of some of the most experienced individuals in the eye care business. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors and other medical professionals. Our brands include OCLI Vision, Ophthalmic Consultants of Connecticut, Island Eye Surgicenter, New Vision Cataract Center and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description:\n\nTitle: Qualified Intellectual Disability Professional / QIDP Reports: Director of Residential Services Department: Residential Services Location: Residential Services, NY Status: Exempt, Management Salary: 65,000 annually POSITION SUMMARY: The Qualified Intellectual Disability Professional / QIDP is responsible to assist and ensure the overall operations and services are being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The role of the Qualified Intellectual Disability Professional / QIDP is responsible to assist in the overall coordinating and managing the overall person-centered services for assigned individuals. The Qualified Individual Disability Professional (QIDP) serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. QIDP also supervises the rehabilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The QIDP supervises the treatment process in the assigned residences, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The QIDP is responsible for ensuring service provision by all disciplines represented on the treatment team. The QIDP meets routinely with other Team Clinicians for coordination and integration of services. The QIDP coordinates with the Program Manager(s) and staff. The QIDP monitors provision of individual and group program services as well as the maintenance of a therapeutic milieu which is conductive to residents' health and well-being. The QIDP ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration; Coordinating service delivery and planning activities with day program services; and Monitoring service provision by agency clinical staff, consultants and community-based vendors, ensuring services are in accordance with IDT treatment recommendations. The QIDP ensures provision of a therapeutic environment through regular review of employee work schedules and performance, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the residential setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The QIDP regularly records progress of individuals, and documents all changes in Plans of Care / ISPs according to procedures established by the agency. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have the knowledge of OPWDD and OMIG Regulations. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report individuals’ behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to be on call and work extended day to day hours. Ability to travel and commute to locations services are provided. Ability to obtain SCIP and First Aid/CPR certification. ESSENTIAL RESPONSIBILITIES: Work as a team and collaboratively with other agency providers, departments, and administration.Effectively communicate and support the organization’s mission, vision, and values, while monitoring and ensuring activities, both inside and outside of the Residential Support, comply with State and Federal regulations and Agency and Program specific policies and procedures.Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP.Evaluation of individual’s strengths needs and develop Habilitation Plans, designed to develop personal and life skills.Participate in the development of Life Plan in relations to the residential services.Develop and supervise the implementation of the Staff Action Plan (SAP)/Residential Habilitation Plan (RHP) goals and the Individualized Protective Oversight Plan (IPOP)Monitor the progress of individuals and write the monthly progress notesEnsure the timely receipt and filing of the Interdisciplinary Team summaries/ reports from various professionalsEnsure timely completion of QIDP summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan.The QIDP ensures timely completion and submission of required IDT documentation to the Residential Director.The QIDP accepts primary responsibility for development of program goals and methodologies and for training DSPs to correctly implement and document such activities. The QIDP may direct team members / clinicians to formulate program activities but remains responsible for ensuring that these activities are developmentally appropriate and are in response to identified prioritized needs.Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetingsComplete addendum/changes to Residential Habilitation Plans as per team agreement.Maintain contact with the individual’s family, Care Manager, Behavior Intervention Specialists, Nurses, Day Program, treatment centers, and other agency programs to ensure continuity of services.Review and update annually and as needed, the IPOP, Assessment and other plans according to the individual’s needs, strengths, and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals.Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties.Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data complies according to OPWDD and OMIG requirements.Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals.Participates in the Staff Development Program, providing training to subordinates to increase competencies and foster a team approach to service delivery and provides specific instruction to Residence Managers and Assistant Managers to enable them to develop programs, including (but not limited to) ADL, ILS, Recreational & Social Programs to meet individuals' needs, and for IRAs habilitation activities based on each individual’s 'valued outcomes.Provides training to Program Management and DSPs in program implementation and documentation and supervises the development and implementation of each resident's Plan of Care / Life Plan in accordance with regulations. Provide training to staff on Residential Habilitation Plans to ensure the appropriate implementation of plans.For new individuals, works with the Intake Department and completion of a required documentation for compliant intake procedures Manage and arrange admissions and/or discharges and will work closely with intake, program staff, family members, and agency representatives in effectively coordinating these processes. Ensure admissions and discharge procedures are followed according to state regulations and agency policy; along with the team, review documentation for admissions and partake in Intake Meetings. Assist with residential service development and increase bed-capacity.Regularly monitors implementation of Plans of Care, initiating revision when: Current Goals / Objectives have been achieved; A Goal / Objective / Res. Hab. is determined to be inappropriate due to a change in the individual’s status, functioning level or interests; changes are required to meet regulations; (or) the individual or another team member requests such review/revision to better meet identified needs.Coordinates and ensures the overall development, periodic evaluation and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care.Reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies and identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance.Participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the QIDP is the primary chair on behalf of the agency in the Life Plan Meetings and reviews documentation and provides technical assistance or direction to program management and staff.Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms.Work closely with professional consultants to see that all evaluations are appropriately scheduled, are performed on a timely basis, and focus on the client's previous progress, realistic potential, and the facility's approved curriculum.Oversee and track staff Program Specific Training for staff compliance and that staff are adequately trained to implement individual full care plan.Will remain familiar with each individual's total program, current status, and family or agency interaction as it pertains to each individual.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance.Ensure and monitors all required reports, incident reports, corrective action, statistics, and quality assurance functions to verify program services are in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Conduct compliance reviews of the program to ensure state and agency record and program compliance for all programs and directs and ensure delivery of services with Residential Habilitation Services.Monitor and ensure the development and implementation of Person-Centered Plans, timely completion of Person-Centered Reviews.Conduct Morning, Evening, Meal, and Medication Observation to ensure adequate supervision and that all safeguards and plans are followed and follow the Program Structured Procedures and ensure the Residential Habilitation program is adequately staffed, based on regulatory ratios; as well as implements residential schedules and procedures to ensure safety and organization.Utilizes effective interpersonal, counseling and negotiation skills to handle sensitive issues with families, other providers, care managers, personnel, and other and external agency personnel. When necessary, maintains on-going contact with the service providers, oversight offices, parents, advocates, care managers and other professions to ensure the continuity of service delivery.Monitors and follow up to ensure the planning and coordinating services designed to: teach individuals life skills necessary to establish and maintain their independence and increase individuals’ participation in social and community-based activities, increase individuals’ range of socially appropriate behaviors and habits to increase acceptance and integration in the community at large and assist individuals in maintaining health and safety skills.Attend residential services management meetings and agency wide management meetings, in addition to conducting management meeting on a regularly scheduled basis and as needed to disseminate information pertinent to the operation of the programs and agency.Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards.Responsible for the enforcement of Company Policies and Procedures and support the mission and vision of the organization.Performs other related duties as requested by supervisor. QUALIFICATIONS: Required:Bachelor’s Degree in the Human Service-related field, with five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population and at least 2-3 years in a supervisory role, or;Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and;Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred:Obtain previous noted requirements and;Master’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population and at least 2 years in a supervisory role.\n\nCompany Description:\n\nEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Paid time off Muslim Hands USA is a registered 501(c)(3) non-profit working to alleviate poverty amongst some of the most vulnerable communities around the World. It primarily focuses on improving access to WASH, providing Health, Education, Food Security and Livelihoods, and responding to Emergencies. Position Summary: The Governance and Human Resources Officer is responsible for overseeing the development, implementation, and maintenance of governance, risk, and compliance policies, processes, and procedures for Muslim Hands USA. Additionally, this role involves managing human resources functions to ensure efficient and compliant operations. The incumbent will play a pivotal role in ensuring organizational adherence to statutory requirements, fostering a culture of excellence, and facilitating employee engagement and development. Key Responsibilities: Governance: • Develop, implement, communicate, and maintain governance, risk, and compliance policies, processes, and procedures., • Ensure compliance with statutory governance requirements by enhancing organizational understanding, maintaining accurate documentation, and providing policy training for staff and board members., • Lead the organization of board meetings, including agenda preparation, documentation sharing, accurate minute-taking, and action plan monitoring., • Maintain and update board member records, including declarations of interest and register updates, and manage board member registrations and removals with regulatory authorities., • Complete due diligence checks for new partners and donors, ensuring documentation accuracy and adherence to IRS requirements., • Implement and manage a risk management system to protect the organization from harm across various areas including legal, operational, financial, and reputational., • Manage grant funding processes, including applications, approvals, and compliance., • Facilitate audits, address audit issues promptly, and escalate as necessary. Human Resources: • Serve as the primary point of contact for employees, handling internal and external HR inquiries efficiently., • Develop relationships with staff at all levels, providing comprehensive HR support through various communication channels., • Manage the end-to-end recruitment process, from advertising to onboarding, contract issuance, and HR system updates., • Conduct effective induction sessions for new hires and collaborate with departmental leads to establish appropriate training plans., • Support department leads in probation reviews, absence management, disciplinary actions, contract variations, and staff departures., • Promote organizational values, policies, and procedures, ensuring compliance with personnel expectations, safeguarding, health and safety standards, and well-being initiatives., • Stay abreast of HR policies, trends, and best practices, offering recommendations for continuous improvement and ensuring overall compliance., • Facilitate employee reviews conducted by line managers, accurately recording issues and assisting in their resolution., • Proactively identify opportunities for staff development and capacity building through training and feedback mechanisms. Other Responsibilities: • Demonstrate adherence to Muslim Hands values and ethics in all work-related activities, • Provide support for any additional duties as required., • Fulfill reasonable responsibilities assigned by the Line Manager., • Promote and adhere to all Muslim Hands Policies, Procedures, and Professional Practices.Qualifications and Skills:, • Bachelors degree in Business Administration, Human Resources, or related field., • Proven experience in governance, risk management, compliance, and human resources management., • Strong understanding of statutory requirements, preferably within the nonprofit sector., • Excellent communication, organization, and interpersonal skills., • Ability to work effectively under pressure and manage multiple priorities., • Proficiency in MS Office Suite and HR software applications., • Demonstrated commitment to ethical conduct and professional integrity. Working Conditions: This position operates in a professional office environment. Some flexibility in working hours may be required to accommodate meetings and deadlines. Occasional travel may be necessary for board meetings, training sessions, or other organizational activities. Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be modified or assigned as needed to support the organization's goals and objectives. Flexible work from home options available.

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