Senior Sales + Service Plumbing Technician
2 days ago
Farmingdale
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company car, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Parental leave, • Vision insurance Were hiring a Senior Sales & Service Plumbing Technician who wants to win, learn, grow, and teach. Someone who takes pride in their craft, radiates humble confidence, and holds themselves to a higher standard than any boss ever could. Youll wear the pink & black as a top producer, mentor, and field leader setting the bar for how our clients are treated and how our team performs. The Role: This is more than a plumbing job. Its a high-accountability, high-upside field leadership role. Youll run complex residential service calls, lead by example on diagnostics and option-based selling, and help sharpen the rest of the team through real-time support and training. Youll be expected to consistently hit serious numbers each month while living our values: • Revenue: $40,000$50,000+, • Membership conversion: 10%+, • Average ticket: $700+, • Reviews: 10+ 5-star Google reviews, • Opportunity conversion: 8590% with rare callbacksYoull partner closely with dispatch and operations, protect our reputation on every call, and help develop newer techs into true professionals. For the right person, this role is a direct path into Manager-on-Duty / field leadership, but the non-negotiable is this: be a protector, stay on call (mentally) until its fixed, and bring the energy. In Your First 12 Months, Youll Focus On: • Delivering 5-star client experiences on 34 high-quality calls per day through expert diagnostics, clear communication, and clean work., • Consistently hitting revenue, membership, and review targets while honoring our ground rules: Service > Sales. Integrity > Revenue. People > Profit., • Leading from the field supporting techs in real time on estimates, troubleshooting, and options so they can close confidently and profitably., • Owning your craft and your numbers: knowing your revenue, gross profit, memberships, and reviews without needing a reminder., • Participating in weekly team meetings, weekly tech training, and regular 1:1s to sharpen skills and help shape the standard for the whole shop., • Taking a fair share of after-hours work (minimum 1 night per week and 1 weekend per month) and showing up as the steady hand clients and teammates can count on.Who You Are:, • Protector mindset. You take responsibility for the client, the job, and the outcome. You dont clock out mentally until its truly handled., • Humble confidence. You know your stuff, listen first, and let your work and numbers speak for you. No ego, no drama., • Sales-minded technician. You believe options, education, and prevention are how you serve and youre comfortable asking for the business., • Teacher and teammate. You enjoy showing others the why behind the work and raising the bar for the whole crew., • Calm and composed under pressure. Emergencies, after-hours calls, and tough diagnoses dont rattle you., • Tech-savvy and organized. Comfortable with tablets, mobile apps, and dispatch software to keep jobs, photos, and notes tight.Minimum requirements:, • 3+ years of residential / commercial service plumbing (not just new construction)., • Clean MVR, background friendly to entering clients homes., • No smoking in uniform or company vehicles., • Base pay: Competitive hourly rate (commensurate with experience) plus consistent overtime from after-hours and weekend shifts., • Incentives (Plumbing Protector Program):, • Monthly profit share on high gross profit performance., • Quarterly bonus for top-tier protectors., • Activity-based bonuses for water mitigation leads, memberships sold, 5-star reviews, and recruiting other great plumbers., • Realistic Year 1 total compensation: $120,000$150,000 for high performers who hit targets., • Benefits: Health, dental, 401(k) with match, PTO, company events, take-home truck, company credit card, uniforms, tablet, and most tools provided.If youre a service pro who wants to be paid like a top performer, held to a serious standard, and given the platform to lead and teach, this is your shot. Apply with a short note on your best month ever (revenue + reviews) and why youre ready for a higher bar.*